TL* THE CONTACT OWNS A 2007 LEXUS RX350. WHILE DRIVING BETWEEN 35-40 MPH SHE EXPERIENCED UNINTENDED VEHICLE ACCELERATION. CONSEQUENTLY SHE REAR-ENDED THE PROCEEDING VEHICLE. BOTH DRIVERS OF EACH VEHICLE RECEIVED BRUISES FROM THE IMPACT. A POLICE REPORT WAS AVAILABLE. THE VEHICLE RECEIVED $13,000 WORTH OF DAMAGES. A REPRESENTATIVE FROM THE MANUFACTURER WAS SENT TO INSPECT HER VEHICLE. THE INSPECTOR COULD NOT LOCATE A DEFECT IN HER VEHICLE. THE FAILURE MILEAGE WAS 12,179.
2007 Lexus RX350 complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →
LEXUS RX 350 COMPLAINT. I HAVE 2007 RX350 THAT HAS` SUDDEN ACCELERATION. I TOOK IT TO THE DEALER AND THEY SAID IT WAS DUE TO FUEL INJECTION HOSE. . THERE STILL SEEMS TO BE OCCASIONAL ACCELERATION. WHY AREN'T THE RX 350'S BEING RECALLED ALSO. *TR
I WAS DRIVING DOWN THE STREET AND MY CAR STARTED MAKING A TICKING NOISE. IT GOT LOUDER AND WOULD BARELY ACCELERATE. IT SMELLED LIKE IT WAS BURNING AND IT WAS SMOKING. ONCE I GOT IT TO THE MECHANIC, HE SAID MY OIL LINE BURST AND I ALL THE OIL GUSHED OUT. HE SAID HE HAS SEEN THIS PROBLEM MANY TIMES BEFORE. LEXUS SAID THEY HAVE NOT HEARD OF THIS ISSUE, EVEN THOUGH WHEN MY MECHANIC CALLED THEY HAD OVER 200 OF THESE PARTS IN STOCK! *TR
I DRIVE A 2007 LEXUS RX 350 WHICH WAS PURCHASED AND I HAVE NOTICED THAT PERIODICALLY IT SURGES FORWARD WHEN MY FOOT IS ON THE BRAKES. IT HAPPENS A LOT EVEN IN SLOW TRAFFIC. I FIRST NOTICED IT WHEN BACKING OUT OF MY DRIVEWAY A FEW TIMES. AT THAT TIME I GOT SO FRIGHTENED THAT I HAD TO CHECK IF I MADE A MISTAKE AND PRESSED THE BRAKES INSTEAD, BUT MY FOOT WAS DEFINITELY IN THE BRAKES. I TRAVEL ON AN EXPRESSWAY TO GET TO WORK IN THE MORNINGS AND QUITE A FEW TIMES I NOTICE THE SURGE, BUT USUALLY I AM DRIVING SLOWLY. IN GENERAL I'M NOT A FAST DRIVER. I MENTIONED IT TO THE SERVICER OF MY CAR, THEY DRIVE IT AND INDICATES THAT THEY DID NOT FIND A PROBLEM. IT DOES NOT HAPPEN ALL THE TIME, ONLY PERIODICALLY. IT IS VERY FRIGHTENING BECAUSE IT IS SO UNPREDICTABLE. *TR
2007LEXUS 350 RX -AT LEAST 3 TIMES IT HAS ENGAGED IN SUDDEN ACCELERATION. THE DEALER TOLD ME THEY COULD FIND NOTHING WRONG. NOW I FIND THAT IT IS A COMMON OCCURRENCE. PLEASE REGISTER MY NAME TO THOSE HAVING HAD SAFETY PROBLEMS. THERE HAS BEEN NO ACCIDENT (YET)! *TR
TL*THE CONTACT OWNS A 2007 LEXUS RX350. THE FLOOR MATS HAVE A TENDENCY TO MAKE CONTACT WITH THE ACCELERATOR PEDAL. THE MALFUNCTION OCCURRED AT A CAR WAS AND THE CONTACT WAS FORCED TO SHUT THE ENGINE OFF AND REMOVE THE FLOOR MATS. THE FAILURE MILEAGE WAS 75,000.
OUR TWO 2007 LEXUS RX-350 (AND ALL MODELS 2004-2009) HAVE ELECTROMAGNETIC FIELD NEAR THE DASHBOARD OF APPROXIMATELY 100 MILLIGUASS. THIS IS CAUSING OUR KNEES AND HAND CELLS TO DEGENERATE AS LEXUS HAS NOT DONE ADEQUATE JOB OF PROVIDING FARADAY CAGE OR SHIELDING FROM EMF. THIS READING OF 100 MILLIGUASS IS WHAT YOU FIND UNDER HIGH VOLTAGE TRANSMISSION LINES AND STUDIES HAVE LINKED 2 TO 3 MILLIGUASS TO CHILDHOOD LEUKEMIA, CANCER, HEADACHES OR CELL DENERATION. I CONTACTED LEXUS CUSTOMER SERVICE BUT THEY BRUSHED OFF OUR SAFETY CONCERN, SAYING MOST HOUSEHOLD APPLIANCES PRODUCE EMF. FOR REFERENCE, 2010 LEXUS RX-350 OR CURRENT MODEL ES-350S HAVE 15 TO 20 MILLIGUASS. THEREFORE LEXUS HAS TECHNOLOGY TO SHIELD BUT HAS DONE INADEQUATE JOB OF SHIELDING 2004-2009 LEXUS RX-350 BU ISSUING A RECALL. WE ARE VERY CONCERNED ABOUT THIS HEALTH AND SAFETY ISSUE AND NEED HELP FROM NHTSA AS YOU ARE THE ONLY ENTITY THAT CARES. *TR
THE ENGINE IN MY 2007 LEXUS RX-350 BEGAN MAKING A LOUD NOISE AND EVENTUALLY STOPPED. FORTUNATELY, I WAS ABLE TO MAINTAIN CONTROL AND THERE WAS NO FIRE, BUT THE RESULT COULD HAVE BEEN VERY DIFFERENT HAD THE EVENT HAPPENED ON THE FREEWAY RATHER THAN ON A SURFACE STREET SINCE STEERING AND STOPPING THE VEHICLE WAS EXTREMELY DIFFICULT WHEN THE ENGINE DIED. WHEN I STOPPED, OIL WAS DRIPPING OUT ONTO THE GROUND. AFTER TAKING THE VEHICLE TO WESTSIDE LEXUS IN HOUSTON, IT WAS DISCOVERED THAT A RUBBER HOSE ON THE OIL PIPE SUB ASSEMBLY (PART NO. LE15707-31030, I BELIEVE) HAD FAILED, CAUSING THE CRANKCASE OIL TO SPRAY OUT OVER THE ENGINE AND FIREWALL. THANKFULLY, THERE WAS NO FIRE--THIS TIME! FAILURE OF THE HOSE AND LOSS OF THE CRANKCASE OIL CAUSED A NUMBER OF CATASTROPHIC FAILURES TO OCCUR. FIRST, SINCE THE CAMSHAFT OR SOME OTHER VALVE TRAIN COMPONENT WAS SEIZING UP, THE TIMING CHAIN JUMPED TIME FROM ONE OF THE SPROCKETS, CAUSING AT LEAST TWO OF THE INTAKE VALVES TO BE STRUCK BY THE PISTONS, THIS NECESSITATED REPLACEMENT OF OVER $2750 WORTH OF PARTS UNDER WARRANTY, INCLUDING THE ALTERNATOR WHICH WAS APPARENTLY DIRECTLY HIT WITH A SPRAY OF OIL. I ASKED THAT THE ENGINE BE REPLACED, BUT WESTSIDE LEXUS REFUSED, SAYING THERE WOULD BE NO REDUCTION IN ENGINE LONGEVITY DUE TO LOSS OF THE ENGINE OIL. THERE WAS NO OIL SHOWING ON THE DIPSTICK WHEN IT WAS CHECKED AFTER THE INCIDENT, BUT THE SERVICE TECHNICIAN, MR. TAM, REPORTED THAT THERE WAS AN ESTIMATED 2 QUARTS REMAINING IN THE CRANKCASE WHEN HE D
I HAVE A LEXUS 2007 MODEL RX 350. WHEN DRIVING WITH THE WINDOWS UP AND WITH THE HVAC SET ON RECIRCULATION, THERE WILL BE A PRONOUNCED SMELL OF SULFUR DIOXIDE WITHIN THE CABIN. THIS SMELL CAN OCCUR WHEN WE ARE DRIVING ALONE ON A HIGHWAY WITH NO OTHER CARS WITHIN 20 MILES. WHEN I COMPLAIN TO THE DEALER, ALL I GET IS A PRINTOUT WITH THE OFFICIAL LEXUS POSITION THAT THE SULFUR DIOXIDE SMELL EMANATING FROM THE TAILPIPE IS NORMAL. OF COURSE THAT IS NORMAL, IT IS COMING FROM THE CATALYTIC CONVERTER. WHAT IS NOT NORMAL IS THAT IT IS PENETRATING THE CABIN WITH ALL OF THE WINDOWS UP. IF SULFUR DIOXIDE IS COMING INTO THE AFT AIR VENTILATION PORTS, SO IS CARBON MONOXIDE. THE DEALER REFUSES TO INVESTIGATE THIS PROBLEM OR TO ESCALATE THE ISSUE UP TO THE MANUFACTURER, TOYOTA, FOR INVESTIGATION AND CORRECTION. ACCORDING TO THE SERVICE ADVISORS, THEY ARE RECEIVING THIS COMPLAINT FROM A LARGE NUMBER OF OWNERS, BUT NO ONE IN THE DEALER'S OR THE MANUFACTURER'S ORGANIZATION HAVE GRASPED THE SIGNIFICANCE OF THE ISSUE. *TR
2007 LEXUS RX350. LTR REGARDING A DEFECT HE HAS IN HIS CAR THAT HE BELIEVES CAME FROM THE FACTORY; HE BELIEVES THE CAR IS NOT SAFE TO DRIVE. *NJ THE CONSUMER STATED THE VEHICLE PULLED TO THE RIGHT WHILE DRIVING, THERE WERE LARGE GAPS AT THE RIGHT SIDE BODY SEAMS, FRONT FENDER HEADLIGHT AND RIGHT SIDE DOOR AREA. THE LEFT HINGE ON THE HOOD WAS OFF. THE AIR BAG LIGHT ILLUMINATED*JB
I PURCHASED MY LEXUS RX 350 DEC 2006. I HAVE 35, 500 MILES ON MY CAR. MY CAR IS USED FOR PERSONAL USAGE. MY TRANSMISSION WAS RECENTLY REPLACED MARCH 2009. NOW I RECENTLY HAD ENGINE FAILURE ONE MONTH AFTER TRANSMISSION FAILURE. TO MAKE MATTERS WORSE, I WAS INFORMED THAT MY TRANSMISSION IS LEAKING. THIS PROBLEM WAS DISCOVERED AFTER ENGINE FAILURE AND REPLACEMENT TRANSMISSION. *TR
AFTER TAKING MY WIFE TO WORK ON A RAINY DAY IN HER 2007 LEXUS RX350, I STOPPED IN OUR DRIVEWAY, WHICH IS ON AN INCLINE, TO WORK ON THE WINDSHIELD WIPERS TO TRY TO SET THEM TO THE "AUTOMATIC" MODE. SUDDENLY, THE CAR LURCHED FORWARD AND WENT THROUGH THE OPEN GARAGE DOOR, THROUGH THE GARAGE, THROUGH THE BACK WALL OF THE GARAGE, AND FINALLY CAME TO A STOP CLOSE TO THE BACK WALL OF THE FAMILY ROOM. I TRIED TO STOP THE CAR WITH THE BRAKES, BUT I COULD NOT. I TRIED THREE TIMES UNSUCCESSFULLY. THE AIR BAGS DID NOT DEPLOY. LUCKILY , I WAS NOT HURT, BUT THE BACK WALL OF THE GARAGE AND ITEMS ALONG THE BACK WALL WERE DEMOLISHED AS WELL AS ITEMS IN THE FAMILY ROOM. *TR
VEHICLE BACK UP LIGHTS DO NOT PROVIDE ADEQUATE LIGHTING TO SAFELY BACK UP IN AN UNLIGHTED SITUATION. THE CONDITION IS WORSE WHEN SNOW, RAIN OR FOG IS IN EXISTENCE AND IS TOTALLY UNSAFE. *TR
SUDDEN ACCELERATION RESULTING IN A CRASH. *AK
TL *- THE CONTACT OWNS A 2007 LEXUS 350. WHILE DRIVING 40 MPH THE VEHICLE WAS STRUCK ON THE FRONT DRIVER'S SIDE, WHICH CAUSED THE VEHICLE TO SLIDE INTO A TELEPHONE POLE HEAD ON. THE FRONT END DAMAGE AMOUNTED TO $22,190. UPON IMPACT, THE AIR BAGS DID NOT DEPLOY. THE DRIVER WAS BELTED. THE VEHICLE WAS TOWED AND HAD BEEN REPAIRED. THE DRIVER SUSTAINED INJURIES. THE MANUFACTURER STATED THAT THE AIR BAGS DID NOT DEPLOY BECAUSE THE CONTACT WAS BELTED , AND BECAUSE THE IMPACT OF THE CRASH WAS NOT HARD ENOUGH. THE FAILURE MILEAGE WAS 10,000, AND THE CURRENT MILEAGE WAS 10,700. THE CONTACT HAD A POLICE REPORT.*AK
THE BACKUP LIGHTS ON THE NEW 2007 LEXUS RX350 BACKUP LIGHTS ARE SO DIM THAT ONE CANNOT SEE WHEN BACKING UP. THEY ARE LENS AND DO NOT HAVE BULBS. I TOOK THE CAR TO THE DEALERSHIP ,AND THEY SAID THEY HAVE HAD OTHER COMPLAINTS OF THE SAME NATURE, BUT THAT WAS THE WAY THE CAR WAS MANUFACTURED. I CALLED LEXUS CUSTOMER SERVICE, AND THEY SAID THE SAME THING. THIS WAS A SAFETY ISSUE. IT WAS DANGEROUS TO DRIVE AT NIGHT. I DID NOT LET MY WIFE DRIVE ALONE IN THIS CAR AT NIGHT. I HAVE TO GET OUT AND TELL HER HOW TO BACK UP. AK
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE AIRBAG LIGHT ILLUMINATED WITHOUT WARNING. THE VEHICLE WAS INSPECTED BY A DEALER WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE AIRBAG ILLUMINATION. THE MANUFACTURER WAS ALERTED.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2007 Lexus RX350 → · Every RX350 year → · How the figures are calculated →