On [XXX], while driving my brand new 2027 Kia Sportage Hybrid (purchased 5 days prior on [XXX]), the vehicle suffered a sudden, catastrophic loss of propulsion. The vehicle flashed an emergency warning and dropped into a highly restricted "limp mode" while actively in traffic, creating an immediate life-threatening collision hazard.The vehicle was towed to an authorized Kia dealership on [XXX], 2026. On September 4, 2026, the dealership service department Kia of Dartmouth in Mass stated they could not replicate the fault or find active diagnostic codes, and instructed me to pick up the vehicle. Because a transient loss of propulsion is an undiagnosed, severe safety hazard, I have refused to take delivery of the vehicle. The vehicle currently sits un-repaired at the dealership. The manufacturer Kia Corporate and the dealer have failed to provide any written diagnosis or assurance of safety. This defect poses a severe crash risk to myself and others on the road. I was on a city street in Boston. Thank god this didn’t happen on the highway. I had a passenger in the vehicle as well. Important to note I do have a case # with Kia. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2027 Kia Sportage Hybrid
Routine
Owners filed 1 complaints about this vehicle with federal regulators, most often about the electrical system. No safety recall has been issued.
What fails
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Electrical System | 1 | 0 | 0 | 0 |
What owners reported
Newest filingsElectrical System
Filed Sep 5, 2026MA
1 of 1 complaints, reproduced as filed.
Reading this record
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.