2014 Kia Soul complaints

TL* THE CONTACT OWNS A 2014 KIA SOUL. WHILE DRIVING, THE HEADLIGHTS STARTED TO FLICKER AND THEN INADVERTENTLY FAILED. THE VEHICLE WAS TAKEN TO LAWRENCE KIA (1225 E 23RD ST, LAWRENCE, KS 66046, (785) 856-8700) WHERE IT WAS DIAGNOSED THAT THE WIRING OVERHEATED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.

WE RECEIVED A RECALL LETTER. THE PINION IN THE STEERING IS FAULTY AND COULD COME LOOSE CAUSING AN ACCIDENT WHICH MAY RESULT IS SERIOUS INJURY OR DEATH. I BROUGHT IT IN IMMEDIATELY. THEY COULD NOT FIX IT. I ASKED THEM TO KEEP IT AS WE DO NOT FEEL SAFE DRIVING IT. WE ASKED FOR A REPLACEMENT CAR WHILE WE WAITED. THEY SAID NO. WE LEFT THE CAR ANYWAY AND I CALLED THE NUMBER ON THE RECALL NOTICE. IT SAID THEY WOULD REIMBURSE US FOR ANY INCONVENIENCE OR EXPENSES INCURRED. THE WOMAN SAID THEY WOULD NOT REIMBURSE ME UNTIL THE CAR WAS LOOKED AT. SHE ASKED ME TO CONTINUE DRIVING AROUND A VEHICLE WITH A KNOWN ISSUE RISKING MY FAMILY'S LIVES BECAUSE THEY WON'T GIVE ME A REPLACEMENT VEHICLE. AS MONEY IS VERY TIGHT WE ARE MAKING DUE BUT IT HAS BEEN A SEVERE INCONVENIENCE TO SAY THE LEAST. THIS PROBLEM HAS NOTHING TO DO WITH US AND LEAVING THE CAR WITH THEM IS A SAFETY ISSUE. NOT WORK I WANTED DONE OR UPGRADES I CHOSE TO WAIT FOR. IT IS THEIR MISTAKE AND I DON'T BELIEVE A CUSTOMER SHOULD BE FORCED TO PAY FOR IT. I WOULD LIKE COMPANIES WITH RECALLS TO BE HELD RESPONSIBLE AND SERVICE PEOPLE FAIRLY. I'M GREAT FULL THAT WE HAVE NOT BEEN INJURED DUE TO THIS ISSUE AND TO DRIVE KNOWING IT IS THERE IS FOOLISH. THE COMPANIES RESPONSE ASKING ME TO DRIVE AROUND IN A POTENTIALLY HAZARDOUS VEHICLE IS ABSURD.

11/10/17: DRIVING SOUTH BOUND ON THE TACONIC STATE PARKWAY MY VECHICLE STARTED MAKING A KNOCKING SOUND AND STALLED DURING DRIVING. LUCKILY I WAS ON THE RT HAND SIDE AND MADE IT TO PULL OVER. GOT MY CAR TOLD AND MECHANIC TOLD ME MY ENGINE SEIZED. HE ALSO TOLD ME THIS WASN'T THE FIRST 2014 KIA SOUL THAT THIS HAS HAPPENED TOO. TOOK ME BY SURPRISE BECAUSE MY VEHICLE HAS NEVER MISSED AN OIL CHANGE. I CALLED KIA AND THEY ARE LOOKING INTO IT.

2014 KIA SOUL BURNING OIL EXCESSIVELY. HAVE TO REFILL OIL ONE A WEEK. THIS VEHICLE HAS NEVER MISSED AN OIL CHANGE. 100,XXX MILES. STARTED AT 80,XXX MILES.

ON 10/25/2017 WHILE DRIVING ON THE HIGHWAY, MY 2014 KIA SOUL CAUGHT ON FIRE - SPONTANEOUSLY AND WITHOUT WARNING (NO APPARENT ISSUES IN OPERATING THE CAR, WARNING LIGHTS ON THE DASH, ETC.). TWO FELLOW MOTORISTS HONKED THEIR HORNS AND FLASHED THEIR LIGHTS IN AN EFFORT TO SIGNAL ME. THE BACK WINDSHIELD BEGAN TO 'FOG UP' DUE TO THE HEAT/FIRE, AND WE IMMEDIATELY PULLED OFF THE HIGHWAY. IN AN EFFORT TO ESCAPE THIS EMERGENCY, I ALONG WITH MY SON, WHO WAS DRIVING, IMMEDIATELY GOT OUT OF THE VEHICLE AND MOVED A SAFE DISTANCE AWAY BEFORE CALLING 911. AT THIS POINT FLAMES WERE COMING FROM BOTH UNDERNEATH THE VEHICLE AND FROM THE ENGINE COMPARTMENT. THE CAR WAS SOON ENGULFED IN FLAMES. MULTIPLE FIRE ENGINES RESPONDED TO THE SCENE IN EXTINGUISHING THE FIRE AND SECURING THE SCENE. THE CAR WAS A COMPLETE LOSS (SEE PICTURES ATTACHED IN THE REPORT). IT IS IMPORTANT TO NOTE THAT MY 2014 KIA SOUL WAS TAKEN TO A LOCAL KIA DEALERSHIP BETWEEN 10/17/2017 - 10/19/2017 FOR DIAGNOSTICS DUE TO LIGHTS (INTERNAL AND ON THE DASH) FLICKERING AND AN ABNORMAL SOUND. THE DEALERSHIP'S SERVICE DEPARTMENT REPLACED THE BATTERY, PERFORMED A SAFETY INSPECTION, BUT WERE UNABLE TO IDENTIFY THE FLICKERING LIGHTS ISSUE, NOR WERE THEY ABLE TO IDENTIFY THE SOURCE OF THE ABNORMAL SOUND ALTHOUGH THEY DID ACKNOWLEDGE ITS PRESENCE. THE SERVICE DEPARTMENT RELEASED THE VEHICLE TO ME AND ADVISED ME TO DRIVE THE VEHICLE TO SEE WHAT HAPPENED. MY CAR WAS BROUGHT HOME, PARKED, AND NOT DRIVEN UNTIL THE INCIDENT ON 10/25/2017.

ONE THE HEADLIGHTS STARTED OUT AS JUST FLICKERING, IT WOULD TURN OFF FOR 2 SECONDS BUT WILL COME BACK ON AS I'M DRIVING. THEN AFTER ABOUT A WEEK, IT WOULD BE A WHILE AND I HAVE TO TURN MY LIGHTS OFF THEN TURN IT BACK ON TO GET IT TO WORK AGAIN. BUT THESE PAST FEW DAYS, IT WOULD NOT TURN ON AT ALL EVEN AFTER FLIPPING THE SWITCH ON-OFF. I DRIVE HOME LATE FROM NIGHT CLASS AND I'M AFRAID THE OTHER HEADLIGHT IS ON ITS WAY OUT TOO.

WHEN DRIVING AT NIGHT THE LEFT DRIVER SIDE HEAD LIGHT TURNS OFF ON IT'S OWN AFTER BEING ON FOR ABOUT 4 MINUTES. THE ONLY WAY TO GET THE LIGHT TO COME BACK ON IT TO TURN THE HEADLIGHT OFF FOR A FEW SECONDS AND THEN TURN THEM BACK ON. THIS IS NOT SAFE AT ALL AND CAN CAUSE AN ACCIDENT.

DRIVER SIDE HEADLIGHTS INTERMITTENT WHEN USING R TURN SIGNAL, NOT WORKING 90% OF TIME. PROBLEM STARTED @ 45,000 MILES. DEALER NOTIFIED, COULDN'T REPAIR DUE TO NOT BEING ABLE TO REPLICATE PROBLEM. NOW AT 73,000 MILES, WITH NO OPERABLE DRIVER HEADLIGHT.

TL* THE CONTACT OWNED A 2014 KIA SOUL. THE CONTACT HAD THE VALVE COVER GASKET AND SEAT BELT RETRACTOR REPLACED AT FOLSOM LAKE KIA (12751 FOLSOM BLVD, FOLSOM, CA 95630). AFTER LEAVING THE DEALER, WHILE DRIVING 65 MPH, THE CONTACT APPLIED THE BRAKE PEDAL AND IT TRAVELED TO THE FLOORBOARD. THE CONTACT WAS ABLE TO AVOID A CRASH DUE TO THE FAILURE. IN ADDITION, THE VEHICLE CAUGHT FIRE WITHOUT WARNING. THE VEHICLE WAS TOWED AND DEEMED A TOTAL LOSS. THE CONTACT SUSTAINED NECK STRAIN, HEADACHES, AND INJURED HER LEFT KNEE IN THE PROCESS OF EXITING THE VEHICLE. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE CONTACT CALLED A LOCAL DEALER, BUT WAS REFERRED TO THE INSURANCE AGENCY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND OPENED CASE NUMBER: 12479808. NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS UNKNOWN.

I PURCHASED THIS CAR IN OMAN HERE AND NOW DISCOVERED THIS ISSUE, I WOULD LIKE UNDERSAND WHAT'S THE ISSUE WITH CAR AND WHAT CAN BE DONE NOW

THE HEADLAMPS BEGAN TO FLICKER AND THEN SHUT OFF. THE LIGHTS WOULD GO OUT WHILE DRIVING THE VEHICLE. AFTER SHUTTING OFF THE CAR AND ALL LIGHTS ON THE CAR, THE LIGHTS CONTINUED TO FLICKER OCCASSIONAL AND FREQUENTLY ENOUGH TO DRAIN THE BATTERY. NOTHING I DID WOULD MAKE THE DASH LIGHTS AND FLICKERING LIGHTS GO OUT.

I WAS DRIVING MY 2014 KIA SOUL ON HIGH WAY 45 SOUTH WHEN ALL OF A SUDDEN THE POWER STEERING STARTED FAILING , AND SO I PULLED OVER AND THEN I SAW THE POWER STEERING STOPPED WORKING COMPLETELY AND WHEN TRIED STEERING THE WHEEL MADE NOICES

I KEEP HAVING ALOT OF ISSUES WITH THE CENTER REAR SEATBELT. IT'S BEEN FIXED BEFORE AND STILL LOCKS UP SO IT WON'T PULL OUT OR GO IN. VERY IRRITATING TO KEEP HAVING THIS ISSUE. WHICH NOW , ISN'T UNDER WARRANTY.

ENGINE CUT OFF WITHOUT WARNING WHILE CAR WAS MOVING IN BOULEVARD TRAFFIC, DECELERATING AS I APPROACHED A TURN INTO A SHOPPING PLAZA. OIL LIGHT CAME ON. ENGINE WOULD NOT RESTART. MECHANIC SAYS THERE ARE LOOSE LITTLE PIECES OF METAL INSIDE ENGINE AND THAT ENGINE MUST BE REPLACED. I HAVE FOLLOWED ALL MANUFACTURER'S RECOMMENDATIONS FOR MAINTENANCE. THIS ENGINE SHOULD NOT HAVE SELF-DESTRUCTED AT 93,000 MILES. I AM FILING THIS INFO WITH NHTSA BECAUSE I SUSPECT THAT PREVIOUS KIA ENGINE RECALL SHOULD HAVE INCLUDED THIS MODEL ALSO.

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT THE HEADLAMPS BEGAN TO FLICKER AND THEN SHUT OFF. THE FAILURE OCCURRED WHENEVER A TURN SIGNAL WAS IN USE. THE CONTACT WOULD HAVE TO SWITCH THE HEADLAMP SWITCH ON AND OFF IN ORDER FOR THE HEADLAMPS TO ILLUMINATE. THE ROCK RIVER FORD DEALER STATED THAT THERE WAS NO RECALL REGARDING THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 60,900.

TL* THE CONTACT OWNS A 2014 KIA SOUL. WHILE DRIVING 40 MPH, THE HEADLIGHTS FLICKERED ON AND OFF, SWITCHING FROM HIGH BEAM TO LOW BEAM. WHILE DRIVING 65 MPH, THE HEADLIGHTS SHUT OFF COMPLETELY. THE CONTACT ENGAGED THE HAZARD LIGHTS IN ORDER TO GAIN A SOURCE OF LIGHTING ON THE DARK ROAD. IN ADDITION, THE CONTACT SMELLED A FAINT BURNING ODOR INSIDE THE VEHICLE, WHICH CAME FROM THE HEADLIGHTS. FORT BEND KIA OF ROSENBERG, TEXAS WAS MADE AWARE OF THE FAILURE, BUT DID NOT HAVE ENOUGH TECHNICIANS AVAILABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE FAILURE WAS NOT INCLUDED IN A RECALL. THE CONTACT WAS PROVIDED WITH CASE NUMBER: 124-09-938. THE FAILURE MILEAGE WAS 78,000.

TL* THE CONTACT OWNS A 2014 KIA SOUL. WHILE DRIVING ON THE FREEWAY, THE VEHICLE'S HEADLAMPS FLICKERED AND FAILED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTFIED AND STATED THAT THERE WAS NO ACTIVE RECALL CAMPAIGN REGARDING THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 43,000.

AT 37,000 MILES THE RACK AND PINION BROKE. THIS DISABLED THE CLOCK SPRING WHICH DISABLED THE AIR BAGS. WAS TRAVELING ABOUT 25 MPH AND STEERING FAILED. THANK GOD I WAS NOT ON EXPRESSWAY GOING 55MPH OR WHEN THE RACK AND PINION BROKE MY STEERING ABILITY WOULD HAVE BEEN LOST AND NO AIR BAGS DEPLOYED IN THE EVENT OF A CRASH. VEHICLE TOWED TO KIA AND RACK AND PINION REPLACED. I HAVE ANOTHER 2014 KIA SOUL AND I WORRY THE SAME THING MAY HAPPEN TO IT. KIA TOLD ME THAT THIS IS NOT A COMMON PROBLEM AND WAS A PART FAILURE.

CAR RANDOMLY START VIBRATING, MISFIRING, AND IT WOULD NOT INCREASE IN SPEED. IT WOULD BE DIFFICULT TO TURN ON FROM A COLD START. THE THE ENGINE FAILED, SENT IT OUT TO THE DEALER TO WORK ON IT UNDER WARRANTY, AND WE'VE HAD AN OPEN CASE SINCE. THEN RECENTLY MY SON WAS DRIVING THE CAR WHILE IN MOTION ON ITS OWN THE ENGINE SHUT DOWN WHILE DRIVING, MAKING IS HIGHLY UNSAFE TO DRIVE.

TL* THE CONTACT OWNED A 2014 KIA SOUL. WHILE THE CONTACT'S SON WAS DRIVING AND ATTEMPTING TO MAKE A RIGHT TURN, THE STEERING WHEEL SUDDENLY LOCKED. THE DRIVER CRASHED INTO THE CURB AND THE VEHICLE ROLLED OVER. THE VEHICLE WAS DESTROYED AND TOWED. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED CUTS AND BRUISES ALL OVER HIS BODY, WHICH REQUIRED MEDICAL ATTENTION. THE CONTACT INFORMED THE DEALER WHO STATED THAT THE VEHICLE WAS INCLUDED IN A MANUFACTURER RECALL (SC144). PRIOR TO THE CRASH, THE DRIVE SHAFT HUB NUT WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.

SINCE I'VE OWNED MY 2014 KIA SOUL, I'VE HAD TO DEAL WITH A RECALL FOR THE A PIN (SO MY STEERING WHEEL WON'T STOP WORKING) AND MY A PROBLEM WITH MY AXEL NUT 2/01/2017, WHICH BEGAN SHAKING MY VEHICLE ON HWY 16, ALMOST CAUSING AN ACCIDENT. I HAD THAT FIXED AND JUST HAD A RECALL SERVICE AND REALIZED THIS WAS SOMETHING I ALREADY PAID FOR, WHICH I'VE REQUESTED A REFUND. IN BETWEEN THOSE INSTANCES, I HAD BOTH HEADLIGHTS STOP WORKING, IN THE DARK, WHILE I WAS DRIVING ON A POORLY LIT HWY 302. I HAD THOSE REPLACED AND THE DRIVER SIDE WENT OUT AGAIN, AT NIGHT, WHILE I WAS DRIVING. I WAS TOLD THAT THE HEADLIGHT CONNECTIONS WERE MELTED. I DID SOME RESEARCH AND THIS SEEMS TO BE A COMMON OCCURRENCE. WITH THAT SAID...THIS CAR HAD A POTENTIAL ISSUE WITH ROLLING, STEERING AND VISIBILITY...PROBABLY WOULDN'T HAPPEN ALL AT ONCE BUT YOU NEVER KNOW. REGARDLESS, I'M STARTING TO WONDER HOW SAFE THIS VEHICLE REALLY IS AND WOULD HOPE THAT KIA WOULD BE A RESPONSIBLE COMPANY AND ASSIST WITH HELPING THE CUSTOMER REMEDY THESE CONCERNS. I REALLY AM CONCERNED FOR MY SAFETY AND WILL BE DRIVING ANOTHER VEHICLE MORE REGULARLY. KIA TOLD ME THAT SINCE THERE IS NO OPEN RECALL ON THE HEADLIGHTS THAN THERE IS NOTHING THEY COULD DO. I HOPE THEY UNDERSTAND THAT ALL 3 OF THE AFOREMENTIONED ISSUES ARE SIGNIFICANT BUT FEAR MY CONCERNS FELL ON DEAF EARS. MAYBE AN OFFICIAL REVIEW WITH NHTSA WILL KEEP KIA ACCOUNTABLE TO THEIR ACTIONS OR LACK THERE OF. THANKS FOR YOUR TIME. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE HEADLIGHTS WERE DIM AND IT WAS DISCOVERED THAT THE DRIVER SIDE HEADLIGHT FAILED. THE CONTACT MENTIONED THAT THE DRIVER SIDE HEADLIGHT WAS REPLACED PREVIOUSLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS PENDING A REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,592.

I HAVE RIGHT AT 60,000 MILES ON MY KIA SOUL. WAS DRIVING AND PINION BROKE WAS TOTALLY UNAWARE OF RECALL UNTIL I TOOK CAR TO MECHANIC HE ADVISED ME TO GET WITH KIA BECAUSE IT WAS A SAFETY RECALLED ISSUE. FIRST DEALER I CALLED TOLD ME IT WAS RECALLED BUT THEY WILL ONLY REPLACE PIN NOT THE DAMAGE THAT THE PIN FAILURE CAUSED. THEN TOLD ME THAT THEY WERE GOING TO SEE IF THEY COULD GET IT COVERED ASKED IF THEY COULD CALL ME BACK. NOW I AM CURRENTLY WORKING WITH ANOTHER DEALER CAN'T USE ORIGINAL DEALER I MOVED AND THEY WERE BOUGHT OUT. GUESS WE WILL SEE IF I AM ABLE TO GET SAFETY RECALL FIXED AND HOW MUCH IT COST ME IF IT DID ANY OTHER DAMAGE THAT WAS CAUSED BY KNOWN MANUFACTURE DEFAULT. STEERING WHEEL POPPED AIR BAG LIGHTS, STEERING WHEEL LIGHT, AND COULD BARELY TURN THE CAR. I AM ALSO GOING TO HAVE TO PAY OUT OF POCKET IT GET CAR TOWED TO KIA DEALERSHIP.

WHEN MAKING A TURN OF CHANGING LANES WHEN TURN SIGNAL IS SET ONCE IT RESETS ALL LIGHTS TURN OFF OR HIGH BEAMS FLASH TURN ON/OFF AND HAVE TO MOVE OR PLAY WITH TURN SIGNAL HANDLE FOR THE LIGHTS TO TURN ONE AGAIN. NOTE WHILE DRIVING ON FREEWAY AND CHANGING LANES AT NIGHT I SET THE TURN SIGNAL TO CHANGE LANES AND WHEN IT RESET ALL LIGHTS TURNED OFF LEAVING ME DRIVING IN THE DARK AND MY FAMILY SAFETY WAS AT HIGH RISK. SOMETHING IS WRONG WITH TURN SIGNAL HANDLE CAUSING A SHORT, NOTE THAT SOME TIMES INSTEAD OF LIGHTS TURNING OFF THE HIGH BEAMS FLASH ON/OFF.

VARIOUS SUSPENSION COMPONENTS, STEERING, AND WHEEL AREAS EMIT CLUNKING METAL NOISES WHEN TURNING AND GOING OVER EVEN SMALL ROAD IMPERFECTIONS. DEALER HAS "RETORQUED" SOME COMPONENTS, BUT NOISES WORSENING. SOMETHING(S) IS (ARE) LOOSE (LOOSENING).

WITH HEADLIGHTS TURNED ON. HEADLIGHTS SOMETIMES WILL NOT COME ON. CAN HAPPEN TO EACH HEADLIGHT INDEPENDENTLY. SOMETIME GOING TO HIGH BEAM WILL MAKE LOW BEAM COME ON WHEN SWITCHED BACK TO LOW BEAM. SEEMS TO HAPPEN MORE WHEN COLD. THIS HAPPENS WHILE SITTING STILL OR WHILE MOVING. VIBRATION DOESN'T SEEM TO MAKE A DIFFERENCE. LIGHTS DO NOT FLICKER. THE JUST WON'T COME ON. LIGHTS HAVE JUST GONE OFF AND WILL NOT COME BACK ON. LET SIT THEY WILL COME BACK ON AFTER TURNING LIGHT SWITCH OFF FOR PERIOD OF TIME.

TL* THE CONTACT OWNS A 2014 KIA SOUL. WHILE DRIVING APPROXIMATELY 15 MPH AND ATTEMPTING TO MAKE A LEFT TURN, THE VEHICLE FAILED TO TURN AND CONTINUED TO GO STRAIGHT DOWN A HILL. THE POWER STEERING WAS INOPERABLE. THE VEHICLE WENT OFF ROAD AND FINALLY STOPPED. THE VEHICLE WAS TOWED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. IN ADDITION, THE CONTACT STATED THAT THE HEADLAMPS WOULD FLICKER SUDDENLY AND THE VEHICLE WOULD STALL BRIEFLY, AND THEN ACCELERATE OR DECELERATE WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO THE DEALER, BUT THE CAUSE OF THE FAILURES WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.

HEADLIGHTS GO ON AN OFF

THE LEFT HEADLIGHT WOULD WORK ON AND OFF. I HAD THE DEALER CHECK IT AND THEY REPLACED THE HEADLIGHT ON 12 DEC WITH A SYLVANIA HEADLIGHT BULB I PROVIDED. AFTER A WHILE THE SAME ISSUE HAPPENED AGAIN. ON 13 JAN 17 THEY REPLACED THE HEADLIGHT AGAIN. THIS TIME WITH A KIA BULB.. SAME ISSUE. I HAD MORE ISSUES WITH THE LIGHTS WORKING SOMETIMES AND NOT WORKING. THE LIGHT WENT OUT AGAIN AND I TOOK IT TO THE DEALERSHIP AGAIN AND THIS TIME THEY FOUND A SHORT. THE PROBLEM HAPPENED WHEN THE VEHICLE WAS MOVING AND ALSO WHEN IT WAS STOPPED. SOMETIMES IT WOULD BE WORKING WHEN I PARKED BUT WOULD NOT WORK WHEN I STARTED THE CAR BACK UP AGAIN. IT WAS AMAZING THAT THE DEALERSHIP DIDN'T TROUBLE SHOOT THE ISSUE THE FIRST TIME. THEY SAID THE WARRANTY WAS INVALID AFTER WE CHANGED THE BULB WITH A NON-KIA BULB. THE DEALERSHIP CONFIRMED THE FIRST REPLACEMENT BULB WAS COMPATIBLE WITH THE KIA SOUL.

CAR WAS TURNING AND STRUCK IN THE FRONT END AT APPROXIMATELY 45 TO 50 MPH. IT WAS SPUN AROUND AND CAME TO A STOP. NO AIRBAGS DEPLOYED,. WHEN I CALLED KIA THEY WOULD NOT RESPOND AFTER I SENT THEM PICS. PICS ARE ATTACHED. VEHICLE WAS TOTALED BY GEICO. PRETTY MUCH THE ENTIRE FRONT END IS GONE. YOU CAN REACH ME AT [XXX] IF NEEDED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

2014 KIA SOUL STEERING FAILURE 16 MONTHS AFTER RECALL REPAIR WAS DONE TO PREVENT IT (NHTSA CAMPAIGN ID NUMBER 15V736000). THE STEERING MADE A CLUNKING SOUND WHILE MAKING A LEFT TURN AT A STOP SIGN ON A CITY STREET AND THE CAR CONTINUED STRAIGHT ACROSS THE INTERSECTION. STEERING ABILITY WAS COMPLETELY DISCONNECTED. 29,000 MILES ON THE ODOMETER. DEALER INSPECTION FOUND THE RACK AND PINION PLUG REPAIR PROCEDURE WAS NOT INVOLVED, AND INSTEAD THE CAUSE WAS THE SPLINE SEPARATING FROM THE SHAFT. NO CAUSE WAS IDENTIFIED. MANUFACTURER WAS NOTIFIED.

I BOUGHT MY 2014 KIA SOUL WITH 6 MILES ON IT NOV 2013. I HAVE HAD NOTHING BUT PROBLEM AFTER PROBLEM WITH MY HEADLIGHTS TURNING OFF WHEN I USE MY TURN SIGNAL OR AFTER USING MY TURN SIGNAL. I HAVE TAKEN IT TO THE DEALERSHIP TO HAVE THE SAME PROBLEM FIXED. FINALLY BIG RED SPORTS & IMPORTS TOOK A KIA SOUL OFF THEIR CAR LOT (AFTER MY 3RD TRIP THERE & THEY STILL DIDN'T HAVE THE PART) TO PUT A NEW PART IN MY CAR TO FIX THE PROBLEM. I STILL HAD PROBLEMS WITH MY HEAD LIGHTS SO I TOOK MY KIA TO A DIFFERENT DEALERSHIP. NOW MY CAR WON'T GO INTO REVERSE AT TIMES,AND WHILE I'M "TRYING" TO PUT IT IN REVERSE MY AUTOMATIC LOCKS START LOCKING AN UN-LOCKING REALLY FAST. I HAVE TO TURN MY CAR OFF, AND TRY TO START ALL OVER SO IT WILL GO INTO REVERSE. I HAVE ALSO ALREADY HAD TO HAVE THE BATTERY REPLACED. MY WORRY IS MY SAFETY WHEN DRIVING AT NIGHT WITH MY HEAD LIGHTS WANTING TO WORK WHEN THEY FEEL LIKE IT. OR IF I GET STRANDED SOMEWHERE BECAUSE MY CAR WON'T SHIFT GEARS. *TR

TL* THE CONTACT OWNS A 2014 KIA SOUL. WHILE DRIVING APPROXIMATELY 25 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE CONTACT PULLED OVER AND PLACED THE VEHICLE IN PARK. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 KIA SOUL. WHILE OPERATING THE VEHICLE, THE LOW BEAM HEADLIGHTS OPERATED INTERMITTENTLY. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.

HEAD LIGHTS GO OUT AT NIGHT AND DAYTIME WHEN IN MOTION AT LEAST 5 TIMES AND HAVE STAYED OUT FOR AS LONG AS 20 SECONDS. SWITCH IS IN THE ON POSITION. HAS HAPPENED WHEN IN MOTION, TURNING WITH SIGNAL ON, WHEN SETTING STILL IN TRAFFIC, IN MOTION WHEN TAKEN TO THE DEALER, SITTING STILL IN DEALER SERVICE WRITING AREA. GREEN LIGHT ON DASH DISPLAY SOMETIMES GOES OUT AND SOMETIMES STAYS ON EVEN WHEN THE LIGHTS GO OFF. LIGHTS WERE MALFUNCTIONING THE FIRST TIME I TOOK IT TO THE DEALER--HEAD LIGHTS WERE OFF, PARKING LIGHTS WERE ON AND SWITCH WAS IN THE ON POSITION--THE PROBLEM COULD NOT BE REPRODUCED WHEN CONNECTED TO DIAGNOSTIC EQUIPMENT. DEALER WILL NOT FIX UNTIL PROBLEM IS DETECTED BY DIAGNOSTIC EQUIP. BATTERY HAS ALSO BEEN RUNDOWN WHEN PARKED FOR AS SHORT A PERIOD AS 3 1/2 DAYS WHEN NOTHING HAS BEEN LEFT PLUGGED IN.

TL* THE CONTACT OWNS A 2014 KIA SOUL. WHILE DRIVING APPROXIMATELY 20 MPH AND MAKING A LEFT TURN WITH THE TURN SIGNAL ACTIVATED, THE STEERING GEAR ASSEMBLY SEPARATED WITHOUT WARNING. THE STEERING WHEEL TURNED, BUT THE WHEELS REMAINED STRAIGHT. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V332000 (STEERING) AND 15V123000 (VEHICLE SPEED CONTROL). THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. PARTS DISTRIBUTION DISCONNECT.

AS I WAS PARKING IN A GAS STATION PARKING LOT, I HEARD A CLICKING NOISE WHILE THE WHEELS WERE TURNING TO THE LEFT TO PARK. WHEN LEAVING THE PARKING LOT, MY WHEELS WOULD NOT TURN WHEN I TURN THE STEERING WHEEL. I COULD TURN THE STEERING WHEEL 360 DEGREES, AND I WOULD HEAR A CLICKING NOISE, BUT THE WHEELS WOULD NOT MOVE. I HAD TO HAVE THE CAR TOWED.

STEERING STARTED MAKING A CLUNKING NOISEWHEN TURNED SLIGHTLY LEFT OR RIGHT. THE DEALER SAYS THAT THE STEERING RACK NEEDS TO BE REPLACED. THE PART NEEDED TO ORDERED. THE DEALER WOULD NOT RELEASE THE CAR TO ME BECAUSE IT IS NOT SAVE TO DRIVE. THIS IS A 2014 KIA SOUL+ THAT HAS 36000 MILES. I SEE THAT OTHER SOULS HAVE HAD A SIMILAR PROBLEM.

TL* THE CONTACT OWNS A 2014 KIA SOUL. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS FAILED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,587.

THERE ARE 6 RECALLS ON THIS GEM OF A CAR, NEVER RECEIVED ANY FROM KIA, PINION STEERING IS 1 OF THEM, DRIVING ON A SATURDAY MORNING VEERING RIGHT AND CAR JUMPED ON IT'S OWN LOSS CONTROL OF STEERING CAR IT CURB AND TIRE AND RIM I AM GUESSING OTHER DAMAGE, HAD CAR TOWED TO KIA DEALER ON8-8-16 STILL THERE BECAUSE THEY ARE WAITING SOMEONE FROM THE HEAD OF KIA DAMAGE CONTROL TO COME, THEY TOLD THEY WOULD BE THERE LAST WEEK STILL NOBODY HAS COME OUT, I NEED MY CAR TO WORK HOW CAN THERE BE 6 RECALLS ON A CAR THAT IS LESS THAN 2 YEARS OLD BAD ENOUGH THEY PASSED IT THRU INSPECTION WITH A STEERING ISSUE, PLEASE HELP,

TL* THE CONTACT OWNS A 2014 KIA SOUL. WHILE PARKED, THE CONTACT OBSERVED THAT THE REAR LICENSE TAG LIGHT BULBS WERE PROTRUDING OUT OF ITS CASING. THE CONTACT PUT THE LIGHT BULBS BACK IN PLACE, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THE LIGHT BULB HOLDER HAD STRETCHED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000.

FRONT DRIVE AXLE NUT WAS LOOSE AND CAUSING THE LEFT FRONT WHEEL TO SHAKE VIOLENTLY. NO WORK WAS EVER DONE ON THE VEHICLE IN THAT AREA SO THE NUT LOOSENED ON ITS OWN, NEARLY CAUSING THE ENTIRE WHEEL ASSEMBLY TO COME OFF THE VEHICLE. TORQUE WAS CHECKED ON THE NUT AFTER DISCOVERY AND WAS FOUND TO BE WAY LESS THAT THE FACTORY SPEC. OF ~170 TO 198FT. LBS. NUT HAS NO "LOCKING" MECHANISM TO PREVENT BACK OUT!

STEERING WHEEL BEGAN DOING CLUNKY NOISES, TOOK TO DEALER, THEY FIXED IT, 4 DAYS LATER STEERING WHEEL SNAPPED OFF LEAVING ME WITHOUT CONTROL DURING A TURN, NO ACCIDENT THANKFULLY FOR GOING LESS THAN 20 MI AT THE TIME, TOOK BACK TO DEALER TO BE FIXED. NOT SURE I TRUST IT ANYMORE.

TL* THE CONTACT OWNS A 2014 KIA SOUL. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE INDEPENDENTLY VEERED OUT OF THE LANE. THE STEERING WHEEL REQUIRED EXCESSIVE FORCE IN ORDER TO CONTINUE DRIVING. THE VEHICLE WAS TAKEN TO THREE DIFFERENT DEALERS FOR DIAGNOSTIC TESTING. A FOUR WHEEL ALIGNMENT WAS PERFORMED AT ONE DEALER AND THE OTHER TWO DEALERS STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE FAILURE BECAME PROGRESSIVELY WORSE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000. UPDATED 08/17/16*LJ UPDATED 10/26/16.*JB

WHEN DRIVING WITH THE HEADLIGHTS ON THEY WILL RANDOMLY TURN OFF FOR A BIT THEN TURN ON AGAIN, BUT SOMETIMES THIS REQUIRES TRYING TO TURN THE HEADLIGHTS OFF THEN ON AGAIN. VERY DANGEROUS WHEN TRYING TO DRIVE AT NIGHT. BROUGHT VEHICLE TO DEALERSHIP WHERE A CHECK WAS RUN ON IT, THEY WERE UNABLE TO FIND THE PROBLEM. I AM UNABLE TO DRIVE AT NIGHT UNTIL THE PROBLEM CAN BE DISCOVERED.

WIFE WAS DRIVING HIT ROAD DEBRIS AND THE WHEEL SPLIT INTO TO PIECES. THE INNER RIM SEPARATED FROM THE OUTER RIM. WHEEL IMMEDIATELY WENT FLAT, WIFE PULLED OVER THINKING THAT THE TIRE HAD GONE FLAT, BUT UPON INSPECTION IT WAS DISCOVERED THAT THE WHEEL HAS SPLIT IN TWO.

TL* THE CONTACT OWNS A 2014 KIA SOUL. AFTER PARKING ON AN INCLINE DRIVEWAY, THE VEHICLE ROLLED BACKWARDS INDEPENDENTLY WITHOUT WARNING. THE FAILURE WOULD RECUR, UNLESS THE PARKING BRAKE WAS ENGAGED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 10,200.

TL* THE CONTACT OWNS A 2014 KIA SOUL. WHILE DRIVING BETWEEN 15-25 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO STOP THE VEHICLE. THE CONTACT STATED THAT THE BRAKE PEDAL WAS VERY DIFFICULT TO DEPRESS AND REQUIRED EXTREME PRESSURE. THE CONTACT STATED THAT THE VEHICLE ALSO ACCELERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.

TL* THE CONTACT OWNED A 2014 KIA SOUL. WHILE DRIVING 75 MPH, THE VEHICLE SHOOK VIOLENTLY, VEERED TO THE RIGHT, AND THE POWER STEERING MALFUNCTIONED. THE CONTACT LOST CONTROL OF THE VEHICLE, CRASHED INTO A WALL, AND THE VEHICLE ROLLED OVER. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

DRIVING ON HWY 10- APRIL 14 AND 17, 2016, POWER STEERING WENT OFF. JERKING THE WHEEL RIGHT OR LEFT BROUGHT POWER STEERING BACK. TOOK TO DEALER ON APRIL 26, BUT PROBLEM WAS NOT DUPLICATED.