Page 16 of 19 · complaints 751–800 of 903

2014 Kia Soul complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →

Exterior Lighting
Filed Oct 8, 2018105,000 milesGA

WHEN THE MULTI-FUNCTION SWITCH CONTROLLING THE HEADLAMPS IS IN AUTOMATIC MODE, THE HEADLAMPS WILL SWITCH OFF UNEXPECTEDLY. THIS SOMETIMES HAPPEN WHEN TURNING ON A BLINKER WHILE TURNING, BUT SOMETIMES JUST DRIVING DOWN THE ROAD. THIS IS EXTREMELY DANGEROUS, I HAVE BEEN DRIVING AT NIGHT OR IN THE EARLY MORNING HOURS ON MULTIPLE OCCASIONS, AND THE LIGHTS GO OFF LEAVING ME DRIVING BLIND FOR SEVERAL MOMENTS ON THE ROAD. THE LIST OF BAD THINGS THE COULD HAPPEN IS ENDLESS: HIT A PEDESTRIAN OR CYCLIST ON THE SIDE OF THE ROAD; HAVE SOMEONE PULL OUT NOT SEEING ME COMING, VEER OR BRAKE UNEXPECTEDLY DUE THE SHOCK OF THE LIGHTS GOING OFF, YOU NAME IT. KIA APPEARS TO HAVE ISSUES A SERVICE BULLETIN ON THE TOPIC CONCERNING DEFECTIVE LIGHTING CONNECTIONS, BUT, THE DEALERSHIP I CALLED SEEMED UNAWARE OF IT. MULTIPLE POSTS ON LINE SHOW THE SAME OR SIMILAR ISSUES WITH THE VEHICLE AND SEVERAL STATE KIA WILL NOT ISSUE A RECALL AND WILL ONLY PAY FOR A BULLETIN ITEM IF THE VEHICLE IS STILL IN WARRANTY, WHICH MINE IS NOT. THIS IS A HIGHLY UNSAFE SITUATION AND SHOULD BE SUBJECT TO A RECALL TO BE PAID BY THE MANUFACTURER. THIS ONLINE ARTICLE DETAILS THE ISSUE: HTTPS://WWW.CARS.COM/ARTICLES/2014-2015-KIA-SOUL-HEADLIGHT-ISSUE-1420683403693/ KIA NEEDS TO ISSUE A RECALL BEFORE SOMEONE GETS KILLED, IF THEY HAVEN'T ALREADY. PLEASE ADVISE. THANKS.

Electrical System
Filed Oct 6, 201871,214 milesTN

HEADLIGHTS KEEP RANDOMLY FLICKERING OFF AND ON WHILE DRIVING. STARTED OUT JUST WHEN I HAD MY LIGHTS ON AUTO AND HAD THE TURN SIGNALS ON. LAST NIGHT THEY WENT OUT ON THEIR OWN WHILE I WAS DRIVING DOWN A DARK ROAD FOR SEVERAL SECONDS. THIS IS VERY DANGEROUS AND SEEMS TO BE A COMMON PROBLEM.

Electrical System
Filed Sep 30, 201857,000 milesCT

DASH LIGHTS FLICKER ON AND OFF. HEADLIGHTS FLICKER AND SHUT OFF. HAS HAPPENED WHILE DRIVING AT NIGHT WITH KIDS HAD TO STOP MIDDLE OF ROAD. WEIRD NOISE (ELECTRIC BUZZ) SOUNDS LIKE IN SPEAKERS. WHILE DRIVING BACKROADS. HAS HAPPENED NUMEROUS TIMES.

Electrical System
Filed Sep 30, 201864,000 milesPA

HEADLIGHTS FLICKER ON AND OFF WHEN I FIRST TURN ON THE HEADLIGHTS. THERE IS NO RHYME OR REASON TO WHEN IT HAPPENS. IT IS USUALLY FAST ON/OFF FLICKERING. THIS IS VERY DANGEROUS AND HAPPENS WITHOUT WARNING. MOST TIMES THE CAR IS IN PARK BUT I AM CONCERNED THAT THIS WILL BECOME WORSE.

Exterior Lighting
Filed Sep 27, 201829,000 milesOR

HEAD LIGHT BULBS ON BOTH SIDE KEEP BURNING OUT OR WILL GO OUT WHEN DRIVING DOWN THE ROAD AT NIGHT. PIG TAIL TO THE LIGHTS HAD TO BE REPLACED IN ORDER TO FIX THE ISSUE. WAS NOT COVERED UNDER WARRANTY AND COST ME TO HAVE IT FIXED WHEN IT IS APPARENTLY A RE-OCCURRING PROBLEM. THIS OCCURS DURING STATIONARY MODES AND TRAVELING MODE. ON BACK ROADS WITH NO LIGHTING THIS IS VERY DANGEROUS AND COULD CAUSE AN ACCIDENT.

Engine
Filed Sep 20, 201898,000 milesAR

TL* THE CONTACT OWNS A 2014 KIA SOUL. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT HEARD AN ABNORMAL KNOCKING NOISE COMING FROM THE ENGINE COMPARTMENT. IN ADDITION, THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS NO OIL IN THE VEHICLE. THE CONTACT WAS CONCERNED THAT THERE WAS NO WARNING INDICATOR TO ALERT THEM OF THE OIL LEVEL. THE VEHICLE WAS ALSO TOWED TO CRAIN KIA OF BENTONVILLE (2901 MOBERLY LN, BENTONVILLE, AR) WHERE THE FAILURE WAS CONFIRMED. THE DEALER RECOMMENDED THAT THE ENGINE BE REPLACED. THE OIL ALERT FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000.

Engine
Filed Sep 10, 2018120,000 milesID

MY 2014 KIA SOUL COULD HAVE KILLED MY KIDS WHEN IT BLEW A ROD AT 120,000 MILES. MY 18 YEAR OLD SON WAS DRIVING (MY 21 YEAR OLD DAUGHTER WAS A PASSENGER) MY CAR IN A BUSY 4 LANE TRAFFIC IN UTAH WHEN THE CAR LOST ALL POWER! I AM JUST GRATEFUL THAT MY CHILDREN DID NOT DIE. I BOUGHT THIS CAR BECAUSE KIA'S ARE SUPPOSED TO RUN FOREVER. I DID REGULAR MAINTENANCE ON MY CAR AND NOW I AM LOOKING AT $5,000 TO REPAIR MY CAR! I CALLED KIA HEADQUARTERS AND THE ONLY THING I GOT WAS TREATED BADLY! HOW COULD THIS BE MY FAULT? AN INTERESTING THING IS THAT A CO-WORKER OF MINE HAD A 2014 KIA THAT DID THE EXACT SAME THING AT 110,00 MILES! SHE ALSO HAD TO PAY THE MONEY AND KIA TREATED HER BADLY AS WELL. I NEED HELP TO PAY FOR THE REPAIRS FROM KIA IT IS THEIR FAULT!

Exterior Lighting
Filed Sep 8, 201861,000 milesMO

WHEN DRIVING THE HEADLIGHTS WILL FLICKER AND GO OFF DOME TIMES THEY COME BACK ON AND SOME TIMES THEY STAY OFF ALSO HAVE HAD THE DASH LIGHTS GO OFF WITH IT IT HAS HAPPENED ON SIDE STREETS AND ON THE HIGHWAY IT HAS HAPPEN STOPED AT A STOP SIGN I HAVE HAD IT TO THE KIA DEALER BUT THEY CAN'T FIND A THING WRONG WITH IT

Air BagsCrash1 injured
Filed Sep 4, 201822,000 milesMD

RECALL 17V608 DID NOT FIX PRIOR RECALL 14V332 AND 15V736 PROBLEMS, CAUSED FAILURE OF STEERING, AIRBAGS, AND ENGINE. ACCIDENT ENSUED. VEHICLE WAS DRIVEN ON CITY STREET AT SPEED UNDER 40 MPH. DRIVER WENT TO CHANGE LANES AND STEERING WOULD NOT WORK. REAR-ENDED VEHICLE IN FRONT. AIR BAG DID NOT GO OFF, CHANGE LANE INDICATOR WAS NOTED ON AT SCENE. DRIVER STATES VEHICLE WOULD NOT MOVE INTO LANE TO THE RIGHT AND, THEREFORE, REAR-ENDED VEHICLE. SEVERE DAMAGE TO FRONT END OF KIA SOUL NOTED. KIA WAS CONTACTED.

Exterior Lighting
Filed Sep 1, 2018135,000 milesTN

HEADLIGHTS RANDOMLY FLASH OFF AND BACK ON WHILE DRIVING. THIS SEEMS TO HAPPEN WITH THE TURN SIGNAL ACTIVATED BUT ALSO HAPPENS WITHOUT. THIS CAN SOMETIMES BE CORRECTED BY TURNING THE LIGHTS OFF THEN BACK ON MANUALLY. ALL OF THIS IS QUITE DANGEROUS WHILE DRIVING NEEDLESS TO SAY AND SHOULD CERTAINLY BE A RECALL ITEM.

Exterior Lighting
Filed Aug 28, 201831,000 milesPA

RARELY DRIVE AT NIGHT BUT HAD TO. THE EXTERIOR FRONT LIGHTS FLICKERED AND MOMENTARILY WENT OFF TWICE. THERE WAS A DEEP DITCH EXTENDED TO ABOUT 1/2 A LANE WITH THE OTHER LANE CLOSED. IF THE LIGHTS REMAINED OFF, WOULDN'T HAVE DRIVEN THE CAR. SAME NIGHT - THE USB PORT STOPPED WORKING BUT CAME ON AGAIN NEXT MORNING. THIS IS BEYOND DANGEROUS AND FURTHER MEASURES WILL BE TAKEN IF IT'S NOT RESOLVED BY KIA.

EngineFire
Filed Aug 17, 2018117,000 milesME

ON AUGUST 16, 2018 AT APPROX 1030 PM MY DAUGHTER WAS DRIVING ON ROUTE 5 IN HOLLIS CETNER MAINE AT APPROX 50 MPH AND CAR STARTED RUNNING ROUGH, SMOKE STARTED COMING FROM UNDER HOOD. PULLED OVER TO THE SIDE OF ROAD AND CAR WAS ON FIRE UNDERNEATH ENGINE, MELTING THE ENGINE. FOUND MELTED ENGINE PARTS (PISTON HEADS, CONNECTING RODS) ON THE GROUND ALONG WITH OTHER MELTED PARTS. FIRE WAS PUT OUT BY HOME OWNER ON ROUTE 5

Engine
Filed Aug 17, 201853,000 milesCA

TL* THE CONTACT OWNS A 2014 KIA SOUL. WHILE DRIVING 35 MPH, THE VEHICLE LOST A LARGE AMOUNT OF POWER AND MADE CLANKING AND KNOCKING NOISES. THE VEHICLE WAS ABLE TO BE DRIVEN HOME AT 10 MPH. THE VEHICLE WAS TOWED TO CAR PROS KIA HUNTINGTON BEACH (18835 BEACH BLVD, HUNTINGTON BEACH, CA 92648, (714) 274-6176) WHO STATED THAT THEY WOULD HAVE TO INVESTIGATE THE FAILURE; HOWEVER, THEY MENTIONED THAT THE ENGINE MAY NEED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 53,000. THE CONSUMER STATED WOULD LIKE THE VEHICLE TO BE SWAPPED OUT FOR A BRAND NEW VEHICLE. THE CONSUMER IS REQUESTING A RETURN PHONE CALL OR PROVIDED WITH NHTSA HOTLINE NUMBER.

Electrical System
Filed Aug 10, 201873,120 milesIN

WHILE DRIVING THE CAR THE HEADLIGHTS FLICKER AND SOMETIMES GO OFF RANDOMLY. THIS HAS NOW BEGUN TO OCCUR WHILE THE CAR IS ALSO PARKED. THIS IS HIGHLY DANGEROUS WHILE TRAVELING AT NIGHT AND A HUGE SAFETY RISK.

Exterior Lighting
Filed Aug 7, 201845,000 milesSD

HEADLIGHTS AND INSTRUMENT PANEL GO OUT SUDDENLY. THIS HAPPENS BOTH IN MOTION AND STATIONARY. ALSO UPON STARTING THE CAR OR AFTER DRIVING EVEN A SHORT DISTANCE. RANDOM ACTUALLY. VERY DANGEROUS AT NIGHT.

Electrical System
Filed Aug 6, 201890,000 milesTX

WHILE MY VEHICLE WAS IN MOTION THE INTERIOR AND EXTERIOR LIGHTS WENT OUT FOR ABOUT 20 SECONDS. THEY ALSO GO OUT AT DIFFERENT TIMES, ON CITY STREETS AND HIGHWAYS. THIS HAS HAPPENED ON MULTIPLE OCCASIONS, THE MOST RECENT BEING ON 08/05/2018

Engine
Filed Aug 3, 201898,000 milesIN

MY ENGINE SEIZED WHILE DRIVING IN 2016 IT WAS REPLACED AS IT WAS DEFECTIVE AT 45,000 MILES NOW 2018 THE ENGINE HAS BASICALLY DONE THE SAME THING WITH 54,000 MILES UNABLE TO DRIVE HAD TO WAIT 2 DAYS FOR TKIA TO DETERMINE IF I WAS AT FUALT OR THE ENGINE ITSELF FINALLY DETERMINED IT WAS KIA FAULT TO BE REPLACED AGAIN DUE TO DEFECT AFTER READING OTHER CONSUMERS REPORTS THEY HAVE HAD PROBLEMS WITH THEIR ENGINES SEIZING, CATCHING FIRE ETC

Exterior Lighting
Filed Aug 3, 2018130,000 milesMO

TL* THE CONTACT OWNS A 2014 KIA SOUL. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS WOULD FLICKER AND THEN COMPLETELY TURN OFF. THE CONTACT ALSO MENTIONED THAT THE HEADLIGHTS WOULD INADVERTENTLY ILLUMINATE AGAIN. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIR. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.

Exterior Lighting
Filed Aug 2, 201842,000 milesPA

DRIVERS SIDE HEADLIGHT FLICKERS AND WILL GO OUT COMPLETELY. THIS HAPPENS WHILE DRIVING OR STATIONARY, AND DOES NOT DEPEND ON SPEED. I HAVE REPLACED THE HEADLIGHT TWICE. THE SECOND TIME I NOTICED THAT THE CONNECTOR THAT ATTACHES TO THE BULB ITSELF IS STARTING TO MELT.

Electrical System
Filed Aug 2, 2018120,000 milesMO

WHEN I DRIVE MY SOUL IN THE DARK WITH MY HEADLIGHTS ON THEY START FLICKERING AND THEN THEY JUST GO COMPLETELY OUT. SOMETIMES IT'S SMALL FLICKERING AND SOMETIMES IT IS COMPLETELY OUT AND DONT COME BACK ON FOR SEVERAL SECONDS. TODAY I HAD TO TURN THEM OFF AND BACK ON TWICE BEFORE THEY WOULD COME BACK ON AT ALL. THIS IS EXTREMELY DANGEROUS WHEN IT IS DARK. ESPECIALLY DRIVING ON A CURVY 2 LANE HIGHWAY IN THE DARK LIKE I DO. AT FIRST IT HAPPENED WHEN I USED MY TURN SIGNAL, BUT NOW I DONT HAVE TO DO ANYTHING AND THEY FLICKER AND THEN GO ON AND OFF.

Exterior Lighting
Filed Aug 1, 201865,000 milesKS

TESTED DEFICIENCY ON MULTIPLE CONDITIONS (CAR MOVING, STATIONARY, ENGINE RUNNING AND ENGINE OFF, HIGHWAY AND CITY ROADS) AND NOTHING CHANGED THE LIGHT BEHAVIOR. DRIVER'S SIDE HEADLIGHT ONLY. INITIALLY FLICKERED ON AND OFF. SOMETIMES TOGGLING BRIGHTS ON AND OFF WOULD HELP AT FIRST. THIS WENT ON FOR ABOUT A WEEK AND A HALF. AFTER LIGHT STOPPED WORKING, I CHANGED BOTH BULBS. LIGHT CONTINUED TO FLICKER OFF AND ON FOR ABOUT A WEEK, THEN DIED ALTOGETHER. CALLED SHAWNEE MISSION KIA, IN OVERLAND PARK, KS AND SPOKE TO SERVICE MANAGER JOE. HE STATED HE WAS NOT PERSONALLY FAMILIAR WITH THE ISSUE, BUT THAT SOME OF HIS SERVICE DEPARTMENT EMPLOYEES MIGHT BE. I TOLD HIM THERE WERE 132 COMPLAINTS ON THE NHTSA WEBSITE, BUT HE TOLD ME WITHOUT A RECALL I COULD NOT GET A DISCOUNT OR FREE REPAIR. THIS IS A DANGEROUS CONDITION THAT COULD RESULT IN A DRIVER LOSING ALL HEADLIGHT FUNCTION WITHOUT WARNING. I AM UNABLE TO SAFELY OPERATE MY VEHICLE AT NIGHT BECAUSE KIA WILL NOT REPAIR THEIR OBVIOUSLY DEFECTIVE EQUIPMENT.

Exterior Lighting
Filed Jul 31, 201856,000 milesOH

THE HEADLIGHTS ON MY 2014 KIA SOUL STARTED TO FLICKER AS WELL AS THE INTERNAL LIGHTS AT THE SAME TIME ON THE DASHBOARD (SPEED, ETC.). I NORMALLY KEEP THE HEADLIGHT SETTING ON AUTO AND I HAVE HAD THIS VEHICLE FOR A LITTLE OVER 4 YEARS NEVER HAD AN ISSUE UNTIL NOW. I AM PAYING TO GET THE SWITCH REPLACED IN HOPES IT WILL RESOLVE THIS ISSUE, BUT IT IS DANGEROUS PROBLEM BECAUSE THE HEADLIGHTS NO LONGER JUST FLICKER THEY WILL GO COMPLETELY OUT SOME TIMES WHICH CAN BE SCARY WHILE DRIVING AT NIGHT.

Exterior Lighting
Filed Jul 25, 201854,500 milesPA

WHILE DRIVING THE CAR, THE HEADLIGHTS INTERMITTENTLY WILL DIM AND BRIGHTEN ON THEIR OWN. SOMETIMES TURNING OFF COMPLETELY. TWICE THE DASHBOARD LIGHTS HAVE GONE OUT COMPLETELY AS WELL.

Electrical System
Filed Jul 21, 201873,000 milesAL

WHILE DRIVING AT NIGHT, WHEN THE BLINKER IS USED, THE HEADLIGHTS FLICKER AND GO OUT FOR A FEW SECONDS. ONCE YOU USE THE BLINKER ONCE IT WILL CONTINUE TO DO SO FOR MANY MINUTES. THIS IS INCREDIBLY UNSAFE. UPON RESEARCH, IT IS A FAULTY WIRE THAT OVERHEATS THE CONNECTOR CAUSING IT BECOME DEFORMED. THIS IS A SAFETY ISSUE AND SHOULD BE A RECALL ASAP.

Electrical System
Filed Jul 20, 201874,300 milesMO

WAS DRIVING DOWN BACK COUNTRY HIGHWAY WHERE THERE ARE NO HIGHWAY LIGHTS WHEN MY HEAD LIGHTS WOULD TURN OFF FOR A FEW SECONDS AND THEN BACK ON A COUPLE OF TIMES. THEN WHEN I THOUGHT IT WAS OKAY TO DRIVE, ANYTIME I WOULD USE MY BLINKER, ALL OF MY INTERIOR WOULD TURN OFF AND ON. THIS NEVER HAPPENED TO ME UNTIL RECENTLY. I WASN'T HITTING ANY BUMPS WHEN IT HAPPENED, JUST HIGHWAY. I WAS DRIVING MY KIDS BACK HOME FROM A WEEKEND TRIP SO IT'S NOT LIKE I WAS CLOSE TO HOME EITHER WHICH MADE IT WORSE. ABOUT A YEAR AGO I DID HAVE MY HEADLIGHT WIRING WORKED ON AFTER MY LEFT HEADLIGHT WOULD RANDOMLY WORK AND NOT WORK ON DAYS AND IT TURNED OUT TO BY MY WIRE BURNED. KIA FIXES THAT PROBLEM BUT THIS HEADLIGHT FLICKERING AT NIGHT IS EXTREMELY DANGEROUS AND AFTER RESEARCHING IT LOOKS LIKE THERE ARE MANY OTHERS WHO HAVE EXPERIENCED THE SAME SCARY SCENARIO WITH NO GOOD OUTCOME FROM KIA. JUST TO ADD AS WELL, I'VE BEEN RECIEVING NUMEROUS CALLS FROM KIA BEFORE THIS TRYING TO BUY MY CAR BACK BECAUSE IT IS IN 'HIGH DEMAND', BUT AFTER THIS HAPPENED IT HAS CAME ACROSS MY MIND THAT THEY ARE JUST TRYING TO BUY THEM BACK TO PREVENT LIABILITY ON THEIR PART FOR NOT PUTTING A RECALL OUT ON THE PROBLEM BEFORE SOMETHING HAPPENS TO SOMEONE AND/OR THEIR FAMILY.

Exterior Lighting
Filed Jul 20, 201874,000 milesNC

I EXPERIENCED HEADLIGHT FLICKERING AND GOING OFF COMPLETELY WHILE DRIVING ON MY WAY HOME FROM WORK THE NIGHT OF JUNE 1, 2018. THIS ALARMING PROBLEM STARTED WITHOUT WARNING. AFTER THIS INCIDENT AND BEFORE MY APPOINTMENT AT THE KIA DEALERSHIP ON JUNE 4, 2018, I STARTED RESEARCHING THIS PROBLEM AND FOUND TECHNICAL SERVICE BULLETIN ELE093 WHICH I TOOK TO THE DEALERSHIP AT MY APPOINTMENT. AFTER MY OIL CHANGE, I WAS TOLD NO PROBLEM WAS DETECTED WITH MY HEADLIGHTS. I EXPERIENCED THIS PROBLEM AGAIN LAST NIGHT (JULY 19, 2018) AND NEEDED A POLICE ESCORT TO GET HOME. THIS HEADLIGHT PROBLEM IS A PRODUCT LIABILITY ISSUE AND A FACTORY DEFECT. IT IS AN IMMEDIATE THREAT TO MY SAFETY AND WELFARE AND THAT OF MY PASSENGERS AS WELL AS OTHER DRIVERS ON THE ROADWAY. I USE MY VEHICLE TO GET TO MY JOB AT NIGHT AND TO TRANSPORT ELDERLY PATIENTS FOR A VARIETY OF SERVICES, SOMETIMES TO THE EMERGENCY ROOM AT NIGHT. IN LIGHT OF THE THREAT OF PHYSICAL HARM TO MYSELF AND OTHERS, I HAVE REQUESTED THAT KIA HANDLE THE COST OF REPAIRING THIS PROBLEM AS SOON AS POSSIBLE SINCE THIS IS NOT A PROBLEM ASSOCIATED WITH NORMAL WEAR AND TEAR.

Engine
Filed Jul 19, 2018340,000 milesMN

I WAS DRIVING DOWN THE HIGHWAY FEW MONTHS AGO AND SUDDENLY THE CAR JUST STALLED I WAS GOING ABOUT 60 MILES AN HOUR AND THE CAR JUST STALLED AS I WAS DRIVING DOWN THE FREEWAY AND IT JUST DID IT AGAIN A COUPLE OF WEEKS AGO I HAD TO START THE CAR BOTH TIMES AS IT WAS ROLLING TO KEEP FROM LOSING CONTROL THE VEHICLE.NOW I AM AFRAID.

Electrical System
Filed Jul 18, 201880,000 milesNC

DRIVING AT NIGHT AND THE HEAD LIGHTS RANDOMLY TURN OFF AND BACK ON, SOMETIMES JUDT FOR A SECOND AND SOMETIMES LONGER.

Electronic Stability Control (esc)
Filed Jul 15, 201862,000 milesKS

THE LIGHTS IN MY KIA SOULS INTERIOR AND EXTERIOR ARE FLICKERING AND GOING OUT COMPLETELY SOMETIMES. VERY UNSAFE WHEN I AM ALREADY DRIVING. HAPPENS TO MY HEADLIGHTS AND DASH LIGHTS AND INTERIOR ROOF LIGHTING. IT HAS ALSO CAUSED MY LIGHTS TO STAY ON SOMETIMES AND CAUSES MY BATTERY TO DIE. THIS HAS HAPPENED WHILE THE CAR IS IDLE OR DRIVING OR OFF COMPLETELY WHEN THE DOORS ARE OPEN.

Electrical System
Filed Jul 13, 2018KS

AT NIGHT HEADLIGHTS AND DASHBOARD GOES OR FLICKERS WHILE DRIVING DOWN THE ROAD. OTHER PEOPLE GOT THE SAME PROBLEM OF IT HAPPENING. WE ALL GET TOLD THAT THEY CAN'T MAKE THE PROBLEM HAPPEN SO THEY CAN'T FIX IT.

EngineFire
Filed Jul 11, 201878,500 milesNC

MY CAR ENGINE EXPLODED AND CAR CAUGHT FIRE. KIA SAID THEY WILL NOT DO ANYTHING ABOUT IT. THE ENGINE WAS MAKING A LAWN MOWER NOISE PRIOR WITH NO CHECK ENGINE LIGHT THEN A FEW DAYS LATER THE ENGINE BLEW. I WAS IN CRUISE CONTROL WHEN ALL THIS HAPPENED. BY THE TIME I MADE MY WAY TO THE EDGE OF THE ROAD MY CAR WAS FULLY ENGULFED.

Exterior Lighting
Filed Jul 4, 201874,000 milesLA

2014 KIA SOUL HEADLAMPS WILL RANDOMLY SHUT OFF AND ON WHILE DRIVING VEHICLE. WHEN DRIVING ON COUNTRY ROADS WITH NO STREET LIGHTING AT NIGHT WE MUST STOP AND PLAY WITH THE LIGHTS TO GET THEM TO FUNCTION PROPERLY. IT IS AT THE POINT WHERE WE CAN'T DRIVE THE VEHICLE SAFELY AT NIGHT TO AVOID ACCIDENTS. THIS HAS BEEN HAPPENING FOR SEVERAL WEEKS NOW EVEN THOUGH I REPORTED IT AS OF 07/02/2018

Engine
Filed Jul 3, 2018105,000 milesNC

I LENT MY CAR TO A FRIEND WHOM WHILE DRIVING THE ENGINE BEGAN RUNNING ROUGH, HE PULLED QUICKLY INTO A GAS STATION AND PARKED. HE CHECKED THE ENGINE OIL AND THERE WAS NONE. HE ADDED 1 QUART OF OIL AND STARTED THE ENGINE HOWEVER IT RAN HORRIBLELY SO HE QUICKLY TURNED IT OFF. HE NOTIFIED ME. I HAD IT TOWED TO A KIA DEALERSHIP WHO CONFIRMED THE ENGINE NEEDED TO BE REPLACED. SINCE THE VEHICLE CAME WITH A LIFETIME ENGINE WARRANTY PLUS I KEPT THE CAR MAINTAINED ACCORDING TO DEALER REQUIREMENTS THEY FORWARDED MY MAINTENANCE RECORDS TO A THIRD COMPANY WHICH IS RESEARCHING THE CAUSE OF THE ENGINE FAILURE AND WILL THEN DECIDE IF THEY WILL REPLACE THE ENGINE. THE CAR HAD 105,000 MILES ON IT WITH NO PROBLEMS UP UNTIL THAT TIME.

Exterior Lighting
Filed Jun 18, 2018SC

MY HEADLIGHTS GO ON AND OFF AT RANDOM. THEY WILL GO OFF WHILE DRIVING. THEY FLICKER AND THEN GO OFF FOR A FEW SECONDS.

Exterior Lighting
Filed Jun 11, 201857,590 milesMO

THE HEADLIGHT SOCKET HAS MELTED AND THIS CAUSES THE VEHICLES HEADLIGHT ON THE DRIVER SIDE TO GO OUT WITHOUT WARNING. THIS HAPPENED ONCE BEFORE A FEW MONTHS AGO AND THEN HAPPENED MOST RECENTLY ON 6/8/2018. WE HAD TO THEN DRIVE TO ANOTHER LOCATION TO GET A BULB WHICH DID GIVE US A HEADLIGHT FOR NOW...BUT IT WILL GO OUT WITHOUT WARNING AGAIN AS IT HAS DONE MANY TIMES. THIS HAPPENS WHILE DRIVING AND IS NOT ONLY UNSAFE BUT COULD CAUSE ME TO GET A TICKET SINCE IT IS ILLEGAL TO DRIVE WITHOUT NON-FUNCTIONING HEADLIGHTS. ONLINE RESEARCH HAS INDICATED THAT MANY PEOPLE WITH THIS PARTICULAR VEHICLE HAVE EXPERIENCED ISSUES.

Engine
Filed Jun 8, 2018107,000 milesGA

VEHICLE ENGINE SHUT OFF WITHOUT ANY WARNING, COULD NOT GET IT TO START. HAD IT TOWED TO LOCAL FIRESTONE SHOP WHERE THEY DETERMINED THE ENGINE HAD NO OIL AND NEEDS TO BE REPLACED. ITS NOT FAIR AS A VEHICLE OWNER THAT MAINTANS THEIR VEHICLE REGULARLY TO HAVE SOMETHING LIKE THIS HAPPEN. I DIDN'T GET ANY KIND OF WARNING TO INDICATE THERE WAS A PROBLEM. VEHICLE JUST LOST OIL WITHOUT ANY SIGNS OF LEAKS AND NO CHECK ENGINE LIGHT OR OIL LIGHT TO GIVE ANY KIND OF WARNING

Exterior Lighting
Filed Jun 6, 201835,000 milesNC

WHILE DRIVING ( IN MOTION) AT NIGHT ON A MAJOR HIGHWAY, USING MY LOW BEAM HEADLIGHTS AND WHEN USING MY LEFT AND RIGHT BLINKER, THE HEADLIGHTS GO OUT. THIS HAS HAPPENED TO ME TWICE NOW AND TO MY SON SEVERAL TIMES. THIS IS VERY DANGEROUS AND WILL HOPEFULLY BE CORRECTED BY KIA.

Exterior Lighting
Filed May 20, 2018141,000 milesCA

WHILE DRIVING AT NIGHT MY HEADLIGHTS FLICKER A FEW TIMES THEN COMPLETELY GO OUT. IT'S SCARY! THEY GO BACK ON SHORTLY AFTER BUT I'M AFRAID OF THEM GOING OUT COMPLETELY. I CAN'T BELIEVE THERE IS NO RECALL ON THIS. THERE ARE MANY REPORTS OF THIS ONLINE.

Engine
Filed May 7, 201852,667 milesIL

WHILE DRIVING ON HIGHWAY WITH FLOW OF TRAFFIC WITHOUT ANY DASHBOARD LIGHT WARNING THERE WAS A POOF OF SMOKE, SMELL OF OIL AND MY VEHICLE LURCHED. I PULLED TO THE SHOULDER OF THE HIGHWAY AND THERE WAS A PUDDLE OF OIL WHERE MY VEHICLE STOPPED.

Exterior Lighting
Filed Apr 27, 201884,000 milesFL

THE DRIVER SIDE HEADLIGHT RANDOMLY GOES OFF FOR DAYS AT A TIME THEN COMES BACK ON FOR A COUPLE DAYS THEN OFF AGAIN.

Exterior Lighting
Filed Apr 13, 201895,000 milesOH

WHILE DRIVING OUR 2015 KIA SOUL HOME AT NIGHT ON BACK COUNTRY ROADS, THE LIGHTS STARTED FLASHING. THEN THEY COMPLETELY SHUT OFF. IT CONTINUED TO DO THIS THE WHOLE DRIVE HOME. THIS MADE A VERY UNSAFE DRIVE HOME FOR OUR DAUGHTER. SHE HAD TO PULL OVER AND CALL FOR US TO COME GET HER.

Engine
Filed Apr 10, 201853,000 milesWI

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF ENGINE POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO LIBERTY KIA (921 S MILWAUKEE AVE, LIBERTYVILLE, IL) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE FAILURE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 53,000.

Exterior Lighting
Filed Apr 8, 201856,700 milesFL

I HAVE HAD TO REPLACE THE DRIVER'S SIDE HEADLIGHT THREE TIMES IN THE LAST 2 MONTHS. WHEN REPLACING HEADLIGHT I USE GLOVES SO AS NOT TO TOUCH THE GLASS. I RESEARCHED THIS PROBLEM ON THE INTERNET AND NOTICE THAT MANY OWNERS ARE HAVING THE SAME PROBLEM. THERE SHOULD BE A RECALL SINCE THIS IS A DEFINITE SAFETY ISSUE. VEHICLE WAS MOVING WHEN ISSUE OCCURRED.

Electrical System
Filed Mar 31, 201870,600 milesGA

HEADLIGHTS FLICKERED/ WENT OUT WHILE DRIVING AT NIGHT ON INTERSTATE. HAD TO BREAK SUDDENLY, RAINY ,HAD THE WIPERS GOING, RADIO ON, GPS PLUGGED IN TO AUXILIARY PLUG. 7PTURNED THE NOB ON THE STEERING COLUMN ON /OFF, HEADLIGHTS CAME BACK ON. WENT TO THE NEXT EXIT. STOPPED AT TRAFFIC STOPLIGHT, RIGHT BLINKER, FOOT ON BRAKE, TOOK FOOT OFF BRAKE TO MAKE RIGHT TURN, MADE STEERING WHEEL TURNED TO RIGHT, LIGHTS FLICKERED AGAIN. HAPPENED ON 3-23-18 9:30PM . TOOK TO MY MECHANIC TODAY 4-1-18 - TCB AUTO IN DALLAS GA, BATTERY FINE,BULBS FINE, FUSES FINE, 3 WEEKS AGO HAD OIL CHANGE, NEW TIRES. COULD NOT DIAGNOSE IT..ADVISED ME ONLINE MANY REPORTS ,EVEN KIA DOESN'T KNOW HOW TO FIX IT, IFAFTER BULLETIN,NO RECALLS YET...PUT IN THIS REPORT..

Exterior Lighting
Filed Mar 27, 201841,000 milesMS

WHILE DRIVING MY KIA SOUL MY HEADLIGHTS WILL SWITCH COMPLETELY OFF AND IT HAS BECAME VERY DANGEROUS ESPECIALLY WHEN I AM DRIVING ON DARK BACK ROADS. I NOTICE IT HAPPENS WHEN I PUT MY SIGNAL LIGHT ON AND TURN IT SEEMS THAT THIS MAY BE A TRIGGER TO THE MALFUNCTION. I HAVE SEEN THAT OTHER KIA SOUL OWNERS HAVE BEEN EXPERIENCING THIS SAME MALFUNCTION AND I WONDER WHY IT HAS NOT BEEN A RECALL. THE LIGHTS WILL SOMETIMES POP RIGHT BACK ON BUT LAST NIGHT IT BLINKED OUT FOR A MINUTE AND I HAD TO PUT THE HIGH BEAM ON. BUT ALL LAST NIGHT THE HIGH BEEN SEEMED TO NOT WANT TO WORK SO NOW IT IS DANGEROUS TO DRIVE AT NIGHT TIME.

EngineFire
Filed Mar 19, 201878,500 milesNC

MY KIA SOUL 2014 JUST BLEW UP AND CAUGHT FIRE. THE ENGINE WAS A 4 CYLINDER GDI. THE CAR WENT UP IN FLAMES. THE ENGINE BLEW LOUD AND AS I CAME TO A HALT THE ENTIRE CAR WAS ON FIRE. THEN THE GAS TANK EXPLODED. I WAS IN CRUISE CONTROL GOING UP A HIP NOTICED THE ENGINE RIVETING HARD AND THEN THE CAR ENGINE MADE THAT LOUD BANG AND THEN IN 12 MINUTES CAR WAS ENGULFED AND GAS TANK BLEW AS THE FIRE DEPARTMENT ARRIVED.

Electrical System
Filed Mar 13, 201840,000 milesOR

I BOUGHT MY 2014 KIA SOUL USED WITH ONE PREVIOUS OWNER. AS I WAS DRIVING HOME ON THE FREEWAY AFTER PURCHASING IT MY LIGHTS BEGAN TO FLICKER. AT TIMES THEY WOULD GO OUT FOR A FEW MOMENTS. I HAD TO PULL OVER AND HAVE MY HUSBAND DRIVE IN FRONT OF ME WITH OUR OTHER VEHICLE IN FEAR THE LIGHTS WOULD GO OUT AND I WOULDN'T BE ABLE TO SEE THE ROAD AHEAD. I COULD OF BEEN IN A SERIOUS CRASH. ALSO CAME HOME TO A DEAD BATTERY ONE DAY BECAUSE MY LIGHTS WHICH WERE OFF WHEN I LEFT THE HOUSE RANDOMLY WERE ON WHEN I GOT HOME THAT NIGHT.

Electrical System
Filed Jan 24, 2018AZ

RIGHT HEADLAMP BEGAN FLICKERING WHILE DRIVING. IT HAS SINCE FAILED COMPLETELY. BULBS HAVE BEEN CHANGED AND THE ISSUE PERSISTS. DOES NOT MATTER IF VEHICLE IS IN MOTION OR DRIVING. APPROXIMATELY 65000 MILES.

Exterior Lighting
Filed Dec 21, 201772,000 milesNH

LOW BEAM HEADLIGHTS FLICKER INTERMITTENTLY AT THE SAME TIME. THIS WILL HAPPEN WHEN THE VEHICLE IS EITHER STATIONARY OR MOVING, ON THE STREET OR HIGHWAY. ROAD CONDITIONS DO NOT SEEM TO BE A FACTOR.I USUALLY DRIVE WITH THE HEADLIGHTS ON DURING THE DAY. VEHICLE DOES NOT HAVE AUTO-HEADLIGHTS. HAVE BEEN TO DEALER THREE TIMES FOR REPAIRS. PROBLEM STILL PERSISTS. I HAVE ENCLOSED COPY OF REPAIR BILLS(OVER $700.00) & A RECALL ARTICLE FROM RECALL MASTERS. (RECALLMASTERS.COM) I REALIZE THAT THE 2014 SOUL IS NOT MENTIONED IN THIS NOTICE BUT, IT HAS ALL THE SAME CHARACTERISTICS.I HAVE NO IDEA WHAT CAUSES THIS TO HAPPEN. THE DEALER & I HAVE BEEN UNABLE TO INDUCE THIS TO HAPPEN. THE DEALER HAS NOT SEEN THIS HAPPEN. THEY CAN ONLY TAKE MY WORD THAT IT DOES.

Steering
Filed Dec 12, 2017FL

RECEIVED AN IMPORTANT SAFETY RECALL ON 12/01/2017 REGARDING THE PINION GEAR THAT MAY SEPARATE FROM THE STEERING GEAR ASSEMBLY CAUSING LOSS OF STEERING & RESULT IN A CRASH. I CALLED IMMEDIATELY TO SET AN APPOINTMENT ON 12/12/2017. I WAS CALLED JUST 1/2 PRIOR TO MY APPOINTMENT TO BE TOLD THEY DO NOT HAVE THE TOOLS TO FIX THE PROBLEM. IN FACT, NO KIA DEALERSHIP IN THE AREA HAS IT. I AM DRIVING ACROSS THE STATE OF FL IN A FEW DAYS & AM EXTREMELY WORRIED SINCE I WILL BE DRIVING AT HIGH SPEEDS IN TRAFFIC. SO, KIA ALERTS SOUL OWNERS & FAILS TO PROVIDE THE MEANS TO FIX THE PROBLEM. I AM TOLD IT WILL BE SEVERAL WEEKS BEFORE THEY HAVE THE TOOLS NEEDED TO REPAIR. MY PARTICULAR CAR HAS HAD A STIFFNESS IN TURNING THE STEERING WHEEL A FEW TIMES. I NEED MY VEHICLE FOR THIS TRIP, BUT, WILL INQUIRE ABOUT A LOANER CAR. THIS IS UNACCEPTABLE.

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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