TL* THE CONTACT OWNS A 2013 KIA SOUL. WHILE DRIVING, A LOUD EXPLOSION WAS HEARD UNDERNEATH THE VEHICLE. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD AND BYSTANDERS HELPED PUSH THE VEHICLE INTO A PARKING LOT. THE VEHICLE WAS TOWED TO WORLD CAR KIA NEW BRAUNFELS (LOCATED AT 3363 INTERSTATE 35 FRONTAGE RD, NEW BRAUNFELS, TX 78132, (830) 214-7280) WHERE IT WAS DIAGNOSED THAT THE PISTON ROD EXPLODED AND BLEW A HOLE IN THE ENGINE. THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 143,000. *DT
2013 Kia Soul complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →
TL* THE CONTACT OWNS A 2013 KIA SOUL. WHILE DRIVING 65 MPH, THE VEHICLE STARTED TO STALL AND MADE AN ABNORMAL NOISE. THE CONTACT PARKED THE VEHICLE ON THE SIDE OF THE ROAD AND HAD IT TOWED TO CAR PROS KIA TACOMA (LOCATED AT 7230 S TACOMA WAY, TACOMA, WA 98409, (253) 671-2400) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 100,400.
2013 KIA SOUL+ 2.0L ENGINE. MERGING INTO 50MPH ZONE FROM ONE MAJOR ROADWAY TO ANOTHER, MY VEHICLE STALLED DURING ACCELERATION, AND BEGAN MAKING A THUMPING NOISE AS I PULLED OVER. AS I STOPPED THE CAR ON THE SHOULDER, THE CHECK OIL LIGHT BEGAN FLASHING. I DROVE TO A PARKING LOT FOR A SAFE AREA, AND CALLED THE COMPANY THAT RECENTLY CHANGED THE OIL 4 DAYS PRIOR. THEY HAD IT TOWED BACK TO THEM FOR ANOTHER LOOK. THEY FOUND THAT THE OIL PUMP WAS WORKING CORRECTLY, BUT ONE OF THE PISTONS WAS NOT GETTING ANY OIL AND THE ROD HAD BROKEN. I'VE OWNED THIS VEHICLE FOR APPROX. 7 MONTHS. I'VE NEVER HAD A CHECK ENGINE LIGHT OR ANY OTHER INDICATORS THAT AN ISSUE WAS PENDING.
STEERING MAKES A CLUNKING NOISE. APPARENTLY THE FLEX COUPLET WHICH WAS RECALLED ON THE 2014 THROUGH 2016 SOUL HAS WORN OUT PREMATURELY. IT'S KNOWN PROBLEM. MANUFACTURER SHOULD COVER THE COST.
RECENTLY WHILE DRIVING MY STEERING WAS FEELING SLIGHTLY HUNG OR NOT STEERING A LITTLE WHEN I TURNED THE WHEEL. NOW THE CAR SEEMS LIKE IT HAS SOME PLAY IN THE STEERING WHEEL AND MAKES A CLUNKING WHEN I TURN THE STEERING WHEEL FROM ONE SIDE TO THE OTHER. I FIGURE IT IS SOMETHING WITH AN ELECTRONIC POWER STEERING UNDER THE STEERING WHEEL AFTER LOOKING IT UP ON THE INTERNET. I AM NOT QUITE SURE IF IT IS SAFE TO DRIVE. I WAS CONCERNED WHEN TURNING CURVES AT 65 MPH AND IT WAS FEELING HUNG UP & NOT QUITE RIGHT. THIS IS AN ONGOING PROBLEM AT THIS POINT.
MY EXHAUST PIPE BROKE ON A WELD BEHIND THE RESONATOR AND STARTED DRAGGING THE GROUND WHILE I WAS DRIVING. LUCKLY I WAS CLOSE TO HOME. I WENT TO THE AUTO PARTS STORE AND GOT SOME CLAMPS TO HOLD IT TOGETHER BUT IT IS VERY LOUD NOW. NOT SURE IF IT COULD HAVE BEEN A FIRE HAZARD FROM SPARKS ON THE PAVEMENT.
TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT THE ENGINE STALLED AND AN ABNORMAL KNOCKING SOUND WAS COMING FROM THE ENGINE COMPARTMENT. THERE WERE ALSO METAL SHAVINGS IN THE ENGINE THAT MIXED WITH THE OIL. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT NO FAILURE WAS FOUND. HOWEVER, THE MECHANIC STATED THAT NEW PISTONS AND A CATALYTIC CONVERTER WERE NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT A NEW OXYGEN SENSOR NEEDED TO BE INSTALLED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 92,000.
THE STEERING WHEEL IS CLICKING AND IT IS GETTING PROGRESSIVELY WORSE. 2 OPINIONS CITE THE RACK AND PINION STEERING. IT IS ACTING JUST LIKE THE DESCRIPTION OF THE 2014-2016 RECALLED KIA SOULS.
I 2013 KIA SOULS RECENTLY WENT OUT, IT WON'T START. THERE WAS NO LIGHT THAT INDICATED A PROBLEM. I TOOK IT TO MY MACHINE WHO BELIEVED IT WAS THE STARTER OR BATTERY BUT WHEN HE LOOKED AT THE ENGINE HE BELIEVED IT HAD BLOW UP. A RECENT RECALL WAS DONE ON MY VEH, SO I GOT IT TOLLED TO KIA. THEY DIDN'T ISSUE ME A RENTAL, AND THE SERVICE MAN DIDN'T WANT TO TAKE THE VEH BECAUSE THEY HAVENT RECEIVED ANY INFORMATION ON IT. I HAD TO GO HOME AND GET THE RECALL NOTICE THAT WAS GOING TO BE SENT OUT TO CUSTOMERS. I'VE BEEN CALLING FOR THE PAST 2 WEEK AND THE SERVICE PERSON CLOSED OUT MY CASE. IF YOU HAD NO INFORMATION ON THE RECALL HOW CAN YOU CLOSE OUT MY CASE ? WHAT KNOWLEDGE DID YOU HAVE THAT YOUR WERE NOT INFORMING ME? ON 4/22/2019 I RECEIVED A CALL THAT STATED MY CAR WAS NOT PART OF THE RECALL BECAUSE THE SERVICE CODES AND THAT I WOULD HAVE TO PAY FOR A NEW ENGINE BUT THEY CAN;'T FIND ONE. MAYBE BECAUSE IT WAS RECALLED
MPDS COUPLER TEETH BROKEN OFF OTHER YEARS AND MODELS COVERED UNDER RECALL BUT NOT 2013. SAME PART SAME APPLICATION DEALER WANTS CHARGE $400+ TO FIX THIS MANUFACTURED DEFECT WITH ANOTHER PLASTIC GEAR THAT WILL BREAK IN A FEW YEARS OF AGE. CLICKING SOUND WHEN YOU START TO TURN THE STEERING WHEEL AFRAID WHEN ALL TEETH IN GEAR BREAK GOING TO HAVE NO CONTROL OVER STEERING DEALER HAS TSP ON THIS BUT ITS A SAFETY ISSUE
WHEN IN MOTION THE CAR WOULD SPUTTER AND STRUGGLE TO REACH SPEEDS OVER 30 MPH. MULTIPLE TIMES THE CHECK ENGINE LIGHT WOULD COME ON AND READ AS A KNOCK SENSOR. REPLACED THE KNOCK SENSOR BUT THE CAR CONTINUED TO STRUGGLE TO ACCELERATE AND WOULD SPUTTER. TOOK IT TO KIA AND THEY DISCOVERED IT WAS THE HYDRAULIC MODULE. THEY FIXED IT COSTING ME $1500. I DISCOVERED THE OTHER DAY THAT MY CAR HAS A RECALL FOR ANOTHER ISSUE BUT SAW THE CAR HAS AN INVESTIGATION ON GOING ABOUT THIS ISSUE.
STEERING WHEEL MAKES A LOT OF NOISE WHEN DRIVING TOOK IT TO A CERTIFIED MECHANIC SHOP THEY TOLD ME IT WAS A DEFECT WITH KIA
AFTER A MONTH OF LEASING MY KIA MY ENGINE LIGHT AND OIL LIGHT KEPT REAPPEARING. SO I WOULD CHECK ALL THE FLUIDS. THE ENGINE AND OIL LIGHT TURNED OFF AND DIDN'T TURN ON FOR A COUPLE OF DAYS THAN THE OIL LIGHT TURNED ON AND WOULD NOT TURN OFF. ALL THE FLUIDS WERE CHECKED. ON A 15 MINUTE DRIVE INTO TOWN IMMEDIATELY THE ENGINE LIGHT CAME ON AFTER NOT APPEARING FOR A COUPLE OF DAYS. LATER ON IN THE AFTERNOON DRIVING BACK TO THE RESIDENCE THE RADIATOR CAP FLEW OFF INTO THE ENGINE COMPARTMENT MAKING THE CAR OVERHEAT. IMMEDIATELY AFTER SEEING THE TEMPERATURE GAUGE GO UP I PULLED OVER TO THE RIGHT HAND SIDE OF THE ROAD WHERE IT WAS LEFT UNTIL THE NEXT DAY WHEN I REPLACED THE CAP. IT WAS RUNNING A LITTLE ROUGH SO I TOOK THE CAR TO AUTOZONE TO HAVE THE CODES READ. SHORTLY AFTER THAT THE CAR JUST DIED AND COULD NOT START IT WOULDN'T EVEN TURN OVER. TOOK IT TO KIA AFTER AND WAS TOLD SPARK PLUGS HAD MELTED TO THE ENGINE AND THAT THE ENGINE NEEDED TO BE REPLACED. AFTER A YEAR OF SITTING I TOOK IT UPON MYSELF TO TRY TO DO SOMETHING WITH THE CAR. SO I DID READ WATCH AND REPLACED THE CRANKSHAFT SENSOR WHICH ALLOWED THE CAR TO START BUT NOW THE CAR IDLES REALLY ROUGH AND THERE IS SOME WEIRD NOISES IN THE ENGINE COMPARTMENT IT ALSO STILL HAS A PROBLEM STARTING.
TL* THE CONTACT OWNS A 2013 KIA SOUL. WHEN THE STEERING WHEEL WAS TURNED IN EITHER DIRECTION, A CLICKING NOISE WAS PRESENT AND THE STEERING WHEEL FELT LOOSE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 26,675. THE VIN WAS UNKNOWN.
THIS IS THE SECOND COMPLAINT BEING FILED REGUARDING THIS CAR. AFTER WE FILED THE FIRST COMPLAINT WE TOOK OUR CAR BACK INTO THE KIA DEALERSHIP FOR THE CHECK ENGINE LIGHT FLASHING. THEY SCANNED ENGINE AND DIDN'T FIND ANYTHING. THEY TOPPED OFF OUR OIL BECAUSE IT WAS HALF FULL. I JUST RECENTLY GOT MY OIL CHANGE DONE THERE 2,000 MILES AGO. ACCORDING TO THE OWNERS MANUAL IT SHOULD BE DONE EVERY 7,500 MILES. THE FOLLOWING DAY WE WERE DRIVING DOWN THE FREEWAY, PULLED OFF AT OUR EXIT AND SMELLED A HORRID LEAK BURNING/ ROTTEN EGG/ SULFUR SMELL. WE IMMEDIATELY PULLED OF THE ROAD AND CHECKED THE CAR FOR FLAMES. WE DIDN'T FIND ANY. I'M REALLY STARTING TO FEEL UNSAFE ABOUT BEING IN THIS VECHIEL.
2013 KIA SOUL 1.6L GDI. 77650 MILES. PROBLEM 1 .TWO DAYS AGO WHILE DRIVING ON THE FREEWAY MY CHECK ENGINE LIGHT STARTED FLASHING AND I COULD TELL IT WAS HAVING A LOT OF HESITATION, EVEN BEFORE IT FLASHED I COULD NOTICE SOMETHING WASN'T RIGHT. I IMMEDIATELY WENT TO MY LOCAL KIA DEALERSHIP AND THEY RAN A DIAGNOSTIC ON MY CAR AND COULD TELL THERE IS SOMETHING WRONG WITH CYLINDER 2. DESPITE THAT NO ACTION WAS TAKEN AND I WAS TOLD TO KEEP DRIVING THE VEHICLE UNTIL I HAPPENED AGAIN. 2. I'VE BEEN NOTICING MY CAR IS ALWAYS LOW ON OIL. LAST TIME I HAD MY OIL CHANGED THEY TOLD ME THEY COULDN'T EVEN MEASURE ANY OIL ON THE DIPSTICK. NOW YESTERDAY WHEN I WAS AT THE DEALERSHIP SAME ISSUE. IT'S ONLY BEEN 2K MILES SINCE MY LAST SERVICE AND IT WAS ALMOST 3/4OF A QT LOW. I KNOW IT'S NORMAL FOR SOME OIL TO BURN BUT THAT'S WAY TOO MUCH TOO QUICKLY. 3. YESTERDAY ONLY 1 DAY AFTER MY CHECK ENGINE LIGHT FLASHED I NOTICED A REALLY BAD SMELL COMING FROM MY CAR WHEN I GOT OFF THE HIGHWAY. I'D DESCRIBED IT AS A HOT TIN/SULFER SMELL. NOW I'M WORRIED TO EVEN DRIVE THIS CAR AND I DON'T KNOW WHAT TO DO.
KIA SOUL 2013 RECALL. WE WERE DRIVING HOME FROM WORK ON THE FREEWAY GOING ABOUT 55MPH AND THE CHECK ENGINE LIGHT STARTED FLASHING. WE RUSHED IMMEDIATELY TO THE KIADEALERSHIP AFTER HEARING ABOUT THE KIA ENGINE FIRES. THEY SCANNED OUR VECHIEL AND SAIDONE OF THE ENGINE COILS MAY STOP WORKING. THEY SAID OUR CAR COULD JUST STOP WORKING ON THE ROAD AND THEN WE WOULD NEED TO TOW IT IN. THIS DOESN'T SOUND LIKE A CLEAR EXPLAINATION OF THE PROBLEM TO ME. I'M CONCERNED WE'LL KEEP DRIVING THE CAR AND IT WILL CATCH ON FIRE.
WHEN YOU TURN ON THE CAR THE STEERING WHEEL HAS THIS CLICK CLICK TO EACH SIDE AND AS YOU'RE DRIVING DOWN THE ROAD AND YOU MOVE THE STEERING WHEEL A CLICK SOUND IS HEARD WHEN MOVING STEERING WHEEL TO THE RIGHT AND THE LEFT. THE STEERING WHEEL MAKES THIS SOUND WHILE YOU'RE SITTING IN THE DRIVEWAY IN THE CARSON PARK WHERE THE YEAR ACTUALLY DRIVING DOWN THE ROAD ANYTIME YOU TURN THE WHEEL JUST A LITTLE RIGHT TO THE LEFT IT SOUNDS LIKE AND FEELS LIKE THE STEERING WHEEL CONNECTION IS GOING TO BREAK I'M NOT A CAR PERSON BUT IT'S LIKE WHEN THE STEERING COLUMN GOES DOWN AND IT WILL CONNECT TO SHEA A U JOINT AND YOU TURN THE TURN IT ONE WAY OR THE OTHER AND DO YOU JOIN US NOT CONNECTING PROPERLY THAT'S THE WAY I CAN DESCRIBE IT. I HAVE NO DOCUMENTS JUST A SOUND. THIS HAPPENS EVERY TIME YOU TURN THE WHEEL RIGHT OR LEFT NOT A LOT JUST A LITTLE BIT IT WOULD BE LIKE IN THE PLAY IN A STEERING WHEEL BUT THERE SHOULD BE NO CLICKS
WHEN I TRY TO USE MY CRUISE CONTROL IT DOES NOT WORK AND A SMELL OF WIRES BURNING.......CONCERNED OF THE POSSIBILITY OF A FIRE.....PLEASE ADVISE......THANKS (XXXXX). 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
WHILE DRIVING OR STATIONARY, I NOTICED A CLICKING SOUND IN MY STEERING WHEEL WHEN MOVING IT FROM SIDE TO SIDE. I GOOGLED THIS AND SAW MULTIPLE COMPLAINTS ABOUT THIS ISSUE; HOWEVER THE RECALLS WERE NOT FOR THE 2013 KIA SOUL'S. I CALLED KIA CUSTOMER SERVICE @ 1-800-333-4542 AND THEY SAID THAT I WOULD HAVE TO TAKE IT TO THE DEALER HAVE IT DIAGNOSED @ $143.00 BUT CANNOT GUARANTEE THEY WOULD PAY FOR THE REPAIR. I CALLED THE KIA DEALERSHIP IN DELRAY BEACH, FL AND WAS TOLD THAT THE KIA OPTIMA WAS RECALLED FOR THIS ISSUE, BUT THEY HAVE BEEN GETTING MORE AND MORE KIA SOULS COMING IN WITH THIS SAME PROBLEM. THE COST FOR REPAIR WOULD BE $400.00 +. I SHOULD NOT BE HELD RESPONSIBLE FOR THIS SINCE KIA IS AWARE THIS PART IS OF POOR DESIGN AND FAILS PREMATURELY. KIA SHOULD BE RECALLING ALL MODELS SINCE THIS IS A SAFETY CONCERN AND ALL MODELS HAVE THE SAME DEFECTIVE MDPS COUPLER IN THE STEERING COLUMN. I FEEL THAT ANYONE DRIVING A KIA IS AT RISK.
IN APRIL OF 2015 I DROVE A HALF HOUR OF HIGHWAY DRIVING TO AN APPOINTMENT. I PARKED MY CAR (WITH THE IGNITION OFF). WALKED INTO THE BUILDING AND WITHIN 1 OR 2 MINUTES MY CAR WAS ENGULFED IN FLAMES. 911 WAS CALLED. THE FIRE DEPARTMENT CAME AND PUT OUT THE FIRE BUT CAR WAS TOTALED. MY INSURANCE CO. HIRED A FORENSIC SPECIALIST TO DETERMINE THE CAUSE OF FIRE FOR INSURANCE PURPOSES. THE SPECIALIST WAS UNABLE TO DETERMINE THE CAUSE OF THIS FREAK INCIDENT. I HAVE PICTURES BUT DON'T KNOW HOW TO INCLUDE THEM.
ENGINE LOOSES OIL OUT TAIL PIPE. DOESN'T LEAK A DROP OR SMOKE. WARM IT UP IN GARAGE AND THERE IS A SPOT OF OIL WHERE EXHAUST EXITS. AFTER FRESH OIL CHANGE, AROUND 1000 MILES AFTER THERE IS NO OIL ON DIP STICK. STARTED HAPPENING AROUND 80,000 MILES. TOLD KIA DEALER AND THEY SAID WARRENTY IS VOIDED SINCE I CHANGE THE OIL MYSELF AND HAVE NO DOCUMENTS TO PROVE. I CHANGE EVERY 3000 MILES .
ENGINE SHUT DOWN LOST ALL OIL. KIA TOOK IT TO DEALERSHIP WHERE THEY SAY IT'S BECAUSE I CHANGED MY OWN OIL AND HAD A KINK IN FILTER. I HAVE CHANGED MY OIL FOR YEARS DO MOST OF MY OWN WORK BUILD TRUCKS FOR A LIVING NO WAY THIS IS POSSIBLE I CHANGED THE OIL ABOUT 4 MONTHS AGO IT WOULD HAVE LEAKED THE 1ST TIME I DROVE IT. KIA CORPORATE AND DEALER STAND. BE THERE TECH. THERES FIXING TO BE A RECALL THAT DESCRIBES MY ISSUE TO THE DETAIL. THE CORPORATE LADY I SPOKE TO WHEN IT HAPPEND SAID IT SOUNDED JUST LIKE THE RECALL THAT'S FIXING TO COME OUT. HAD IT TOWED TO DEALER THEN THEY BACK TRACK. THERE IS NO WAY THIS IS POSSIBLE A MECHANIC I KNOW SAID HE HAS HAD 3 OR 4 IN THE LAST 2 YEARS COME IN HIS GARAGE FOR SAME THING. ANYTHING YALL CAN DO TO HELP ME THANKS. WIFE WAS DRIVING TO WORK LIKE NORMAL ENGINE JUST DIED NO NOISE NO LIGHTS NOTHING
ARRYTHMICAL CLICKING/GRINDING SOUND FROM STEERING COLUMN AT SLOWER SPEEDS AND WHILE STOPPED WHEN STEERING WHEEL TURNED LEFT OR RIGHT. SEEMS TO BE A COMMON PROBLEM WITH THE KIA SOUL YET ONLY 2014 THROUGH 2015 MODELS WERE AFFECTED BY A RECALL?
FOR CABLE COOLER ( STEERING) BRAKES CAUSING A CLUNKING NOISE AND MAKES STEERING SLOPPY.DANGER RATING 7.6 SHOULD BE RECALLED!
TL* THE CONTACT OWNS A 2013 KIA SOUL. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO MENTIONED THAT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO GOSSETT KIA (1900 COVINGTON PIKE, MEMPHIS, TN 38128) WHERE IT WAS DIAGNOSED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 138,000.
STARTING IN 2018, ON 6 OCCASIONS AND AT LEAST 3 TIMES IN 2019, WHEN I TRY TO BRAKE THE CAR ACTUALLY ACCELERATES. IT HAS HAPPENED WHILE DRIVING ON STREETS AND IN PARKING LOTS. I HAVE TAKEN IT TO 2 DEALERS AND BOTH HAVE BEEN UNABLE TO ASSIST ME, AS THEY SAY THEY CAN'T DUPLICATE THE PROBLEM. I HAVE READ THAT SEVERAL DIFFERENT KIAS IN DIFFERENT YEARS HAVE HAD THIS SAME PROBLEM.
MY CAR BROKE DOWN LAST WEEK, AFTER GETTING IT TOWED TO THE DESTINATION, LOW AND BEHOLD IT IS THE CATALYTIC CONVERTER. I HAD TO REPLACE THE CAT, AND AM NOW WORRIED THAT MY ENGINE, WHICH IS BURNING OIL CAUSED BY THE CAT DAMAGING THE ENGINE WILL CATCH FIRE, AND I WILL NOT HAVE ENOUGH TIME TO REMEDY THE SITUATION. I GET BROUGHT ALL AROUND WHEN I CALL KIA, SOME SAY MY CAR IS BEING RECALLED, SOME SAY NO, ALL I KNOW IS MY CAR IS SHOWING EVERY SINGLE SYMPTOM OF THE RECALL, AND I FEEL THEY ARE TAKING AN EXTREME RISK NOT SPEEDING UP THE PROCESS FOR THE RECALL, AND HAVING MORE KNOWLEDGE IF I'M ON THE OBVIOUSLY SIMILAR SYMPTOMS OF THE RECALL OR NOT. PEOPLE HAVE DIED FROM THEIR NEGLIGENCE, AND THIS WAIT GAME IS GIVING ME EXTREME ANXIETY AND MAKES ME SCARED TO COMMUTE TO WORK.
TL* THE CONTACT OWNS A 2013 KIA SOUL. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD AN ABNORMAL TICKING NOISE AND THE TEMPERATURE GAUGE INCREASED TO HIGH. ADDITIONAL OIL WAS ADDED TO THE VEHICLE AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO JENKINS KIA OF OCALA (2305 SW COLLEGE RD, OCALA, FL 34471, (352) 502-4425) WHERE IT WAS DIAGNOSED WITH HIGH HEAT SYMPTOMS, ENGINE FAILURE, AND THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 206,000. THE VIN WAS UNKNOWN.
FUEL EFFICIENCY HAD DECLINED GREATLY OVER PAST MONTH. CAR STOPPED WORKING AND HAD IT TOWED. THE KIA DEALERSHIP REPLACED THE STARTED BUT SAID THE ENGINE HAD A KNOCKING AND NEEDS REPLACED. HAS ONLY HAD KIA WORK ON IT AND ALL REGULAR MAINTENANCE HAS BEEN DONE. CHECKED THE RECALL AND SAY MY CAR IS NOT COVERED, YET THE ENGINE FAILED OUT OF THE BLUE WITH NO WARNING.
TAKATA RECALL : CHECK ENGINE LIGHT COMES ON, STAYS ON FOR A FEW DAYS, THEN TURNS OFF FOR A FEW HOURS. THE ERROR CODE READS P0420. MY FUEL EFFICIENCY HAS SIGNIFICANTLY DROPPED AND I HAVE A SIGNIFICANT LOSS OF POWER AS MY CAR NOW STRUGGLES TO ACCELERATE. A SMELL SIMILAR TO SPRAY PAINT HAS BEEN PRESENT INSIDE THE CAR ON OCCASION. THE ENGINE HAS GROWN LOUD. HOWEVER, MY VIN NUMBER IS NOT PULLING UP ANY RECALLS. THIS DOES NOT MAKE SENSE, GIVEN MY SPECIFIC ISSUES WITH MY VEHICLE.
HAVE STARTED NOTICING A CLICKING SOUND FROM THE STEERING COLUMN WHEN I TURN, THIS HAPPENS WHILE STATIONARY OR IN MOTION, THIS COULD BECOME A MAJOR SAFETY ISSUE. I HAVE READ ON LINE THAT KIA IS AWARE AND COVERS 2014 AND 2015 BUT NOT 2013 YEAR THIS SEEMS TOTALLY UNFAIR.
TL* THE CONTACT OWNS A 2013 KIA SOUL. WHILE THE VEHICLE WAS BEING OPERATED, THE CONTACT HEARD A KNOCKING SOUND COMING FROM THE ENGINE. THE CONTACT RESEARCHED THE NHTSA WEBSITE AND CONCLUDED THAT THE NOISE COULD BE RELATED TO NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE AND ENGINE COOLING). PARAMOUNT KIA OF HICKORY (1205 S CENTER ST, HICKORY, NC 28602, (844) 921-2948) STATED THAT THERE WERE NO RECALLS AND THEY COULD NOT ASSIST. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 120,000.
STEERING WHEEL PLAY IS INCREASING AND CLICKS ON EACH SIDE OF THE PLAY. SUSPENSION FEELS AS IF THE CAR DRIFT/SLIDES WHENEVER DRIVING OVER DIVIDER LANE LINES OR DIRECTION ARROWS PLACED ON THE STREET.
THE ENGINE ALWAYS SMELL AS IF THE RADIATOR IS OVERHEATING EVEN WITH REGULAR MAINTENANCE CHECK FLOODS AND OIL CHANGES. THIS AFTER NORMAL DRIVING. I HAVE REPORTED THE CONCERN TO THE DEALER WITH NO RESOLUTION
I JUST READ ABOUT THE RECALL FOR THE CATALYTIC CONVERTER OVERHEATING AND CAUSING OIL LEAKAGE. MY VIN IS NOT SHOWING UNDER THE RECALL BUT MY CAR IS LOSING OIL AND THE ENGINE LIGHT CAME ON. THE MECHANIC SAYS IT IS GIVING THE CODE FOR THE CATALYTIC CONVERTER. MY CAR IS ALSO LOSING POWER AND I CAN HEAR A NOISE UNDER THE HOOD THAT SOUNDS LIKE METAL HITTING METAL. THE RECALL SAYS IT INCLUDES THE 2013 KIA SOUL WITH THE 1.6 ENGINE AND I'M WONDERING IF MINE WILL BE INCLUDED IN THE RECALL.
CLICKING NOISE HEARD WHEN STEERING WHEEL TURNED. PROGRESSED TO CLUNKING IN WHEEL WHILE TURNING AND SHAKING ON ROUGH ROAD SURFACES AT ANY SPEED. FRONT END ALIGNMENT AND BALANCE DETERMINED TO BE CORRECT AND TIRES NOT ABNORMALLY WORN. PROBLEM DIAGNOSED BY DEALERSHIP TO BE WORN AND FAILING COUPLER IN STEERING COLUMN. *TR
THE ENGINE HAS ISSUES THAT HAVE CAUSED THE TIMING BELT TO BE OFF. CAUSEING THE VEHICLE TO NOT WORK.
TAKATA RECALL. OK SO THIS ENGINE RECALL THAT I'M JUST NOW HEARING ABOUT MY CAR ISN'T ON THE LIST. IT STATES BUILT UP GASSES CAUSE ENGINE NOCKING WITCH MINE HAS. AND I WAS WONDERING IF Y'ALL COULD ADD ME TO THE LIST SO I CAN GET MY CAR FIXED
MY CAR IS BURNING OIL, AND LOSING POWER I FEEL. I HAVE TO PUT IN MOTOR OIL ABOUT ONCE A WEEK, CHECK ENGINE LIGHT WAS CHECKED AND SAYING THE CATALYTIC CONVERTER.
THE BATTERY KEEPS DRAINING. REPLACED BATTERY AND IT KEEPS DYING AFTER A FEW WEEKS. THE DOORS LOCK AND CAN'T BE OPENED WITH THE KEY PROVIDED WHEN THE BATTERY IS DEAD, SO WE ARE LOCKED OUT OF VEHICLE WITHOUT ACCESS TO OPENING THE HOOD TO GET THE CAR JUMPED. THIS IS DANGEROUS. USELESS TO HAVE A KEYHOLE FOR A KEY THAT WON'T WORK WHEN THE BATTERY IS DEAD. THE KEY WORKS ANY OTHER TIME WHEN THE CAR BATTERY IS OK.
TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED WITHOUT WARNING AND COULD NOT BE TURNED IN EITHER DIRECTION. DELAND KIA (2322 S WOODLAND BLVD, DELAND, FL 32720, (386) 734-7800) WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBERS: 14V332000 (STEERING), 17V608000 (STEERING), AND 15V736000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,000. THE VIN WAS UNKNOWN.
TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT THE VEHICLE HAD FOUR FRONT END ALIGNMENTS SINCE PURCHASING THE VEHICLE AND THE STEERING WHEEL JERKED SUDDENLY. THE STEERING FAILURE OCCURRED WHILE DRIVING OVER BUMPS IN THE ROAD. THE MANUFACTURER ADMITTED THAT THERE WAS A PART THAT NEEDED TO BE REPLACED IN THE STEERING ARM, BUT IT COULD NOT BE REPLACED UNTIL AFTER THE VEHICLE GAINED MILEAGE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS CURRENTLY PARKED AT THE CONTACT'S HOME AND HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 130,000.
A FLEXIBLE COUPLING IN THE STEERING SYSTEM WAS BROKEN AND HAD TO BE REPLACED. I WAS TOLD THAT THE KIA OPTIMAS WERE HAVING THE SAME PROBLEM MY DAUGTHERS KIA HAS THE SAME PROBLEM, SHE OWNS A 2013 KIA AS WELL THE CHARGE IS $366.00 FOR A RUBBER COUPLING. HAD A VERY BAD NOISE WHEN TURNING AND WERE CONCERN AS FAR AS LOOSING THE STEERING SYSTEM WHILE DRIVING.
TL* THE CONTACT OWNS A 2013 KIA SOUL. WHILE DRIVING APPROXIMATELY 40-45 MPH, THERE WAS A CLICKING NOISE COMING FROM THE STEERING AREA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED; HOWEVER, AN APPOINTMENT WAS MADE WITH AN INDEPENDENT MECHANIC. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.
CAR WONT START, INTERMITTENTLY. GOT A NEW BATTERY AND THEN ALL OF A SUDDEN THE CAR WOULD START. LIGHTS COME ON THE DASH BUT CAR WOULDN'T START, QUICK JUMP AND CAR STARTED RIGHT UP. THIS KEPT HAPPENING SO I THOUGHT I HAD GOTTEN A BAD BATTERY. REPLACED THE BATTERY WITH A NEW ONE AND A WEEK LATER THE SAME THING STARTING HAPPENING. THE CAR WOULDN'T START. TOOK IT TO THE AUTOMOTIVE SHOP BECAUSE I THOUGHT IT MIGHT BE THE ALTERNATOR. THEY HAD IT FOR 3 DAYS AND EVERYTHING CHECKED CHECKED OUT FINE, COULD FIND A PROBLEM AND COULDN'T DUPLICATE THIS. TOOK CAR HOME AND 3 DAYS LATER THE SAME THING THE CAR WONT START. QUICK JUMP STARTS RIGHT UP AND LASTS FOR ABOUT 3 DAYS AND WONT START AGAIN. THERE ARE A LOT OF COMPLAINTS ABOUT THIS STARTING ISSUE ON THE KIA SOUL WITH CUSTOMERS AND NO ONE SEEMS TO BE ABLE TO FIND THE PROBLEM, THEY ALL SEEM TO BE THE SAME ISSUE AND WHEN WE TAKE IT IN THEY ARE UNABLE TO DUPLICATE IT. THIS NEEDS TO BE LOOKED INTO
THERE IS A CLUNKING NOISE IN THE STEERING AND PLAY WHEN THE CAR ENGINE IS RUNNING. THIS HAPPENS WHILE THE CAR IS STATIONARY AND MOVING. APPEARS TO BE THE POWER STEERING MOTOR DAMPER THAT HAS AFFECTED MANY HYUNDAI AND KIA MODELS. VEHICLE CURRENTLY HAS 58,000 MILES ON IT.
STEERING COUPLING BROKEN......MAKES CLUNKING SOUND WHILE TURNING OR DRIVING STRAIGHT.... 2014 THRU 2016 MODELS MADE BETWEEN JULY 2013 AND SEPTEMBER 2015 HAVE BEEN RECALLED FOR SAME PROBLEM.....MY CAR WAS MANUFACTURED 6 MONTHS TO EARLY TO HAVE IT RECALLED......SOMETHING SMELLS FISHY.....WITH ALL OF THE COMPLAINTS I AM SEEING THIS PROBLEM STARTED EARLIER THAN SOMEONE WANTS TO ADMIT......MY CAR WAS PURCHASED AT BONIFACE HIERS IN MELBOURNE, FL AND THEY WON'T FIX IT UNDER WARRANTY....THE CAR HAS 25,000 MILES ON IT.......PATHETIC
WHILE DRIVING THE STEERING WHEEL MAKES A CLICKING NOISE. MY MECHANIC SAID WHILE DRIVING THIS PART COULD BREAK OFF CAUSING A SERIOUS SITUATION AND MAY PRECIPITATE AN ACCIDENT. THIS SITUATION IS CURRENT AND HAS BEEN IN EFFECT FOR A COUPLE MONTHS
BOTH LOW BEAMS WENT OUT AT SAME TIME. HI BEAMS ARE WORKING. FUSES AND BULBS ARE OK. WAS PARKED IN GARAGE AND WHEN STARTED CAR IN EVENING NOTICED DIDN'T HAVE LOW BEAMS.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2013 Kia Soul → · Every Soul year → · How the figures are calculated →