2013 Kia Soul complaints

WAS MAKING A LEFT HAND TURN INTO A PARKING SPOT NEXT TO CAR THAT WAS ALREADY PARKED, WAS BARELY MOVING WHEN ALL OF A SUDDEN THE CAR TAKES OFF HITS THE CURB AND HITS THE WALL OF A BUILDING, AIR BAGS DEPLOYED. WE HAD BEEN DRIVING THAT MORNING WITH NO PROBLEM UNTIL THAT TIME. FRONT END WAS TOTALED WITH POSSIBLE DAMAGE TO THE WHEELS/AXLES DUE TO THE IMPACT WITH THE CURB. COUPLE OF DAYS LATER NECK PAIN PROBABLY DUE TO WHIPLASH, GLASSES WERE KNOCKED INTO THE BACK SEAT - WIFE JUST JAMMED HER PINKY. *TR

I WENT TO MY CAR ON A COLD MORNING IN JANUARY AND FOUND A CRACK ACROSS THE WINDSHIELD AT THE LEVEL OF THE REARVIEW MIRROR. I DO NOT RECALL HEARING A ROCK CHIP PRIOR THE CRACK FORMING. I CONSIDER THIS CRACK A SAFETY ISSUE WITH THE WINDSHIELD CRACKING POSSIBLY BECAUSE OF REARVIEW MIRROR LOADING OR UNUSUALLY CRACK PRONE WINDSHIELD GLASS. NOTE: THE AFFECTED PARTS PULL-DOWN IN THIS FORM IS NOT WORKING. I WOULD HAVE SELECTED THE WINDSHIELD AND THE REARVIEW MIRROR. *TR

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT AN ABNORMAL NOISE WAS HEARD FROM THE VEHICLE WHEN THE BRAKES WERE APPLIED. ADDITIONALLY, THE BRAKE PEDAL SEIZED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 35.

HI MY NAME IS [XXX], I HAVE A REGISTERED EVENFLO DISCOVERY/ NURTURE INFANT CAR SEAT. THIS CAR SEAT HAS THE SAFETY LATCH THAT LATCHES TO THE NEWER MODEL VEHICLES AND THEN THE BASE. THEN THE CARSEAT LATCHES TO THE BASE. THE CARSEAT BASE AND ALL THEN MOVES FROM SIDE TO SIDE A GREAT AMOUNT OF DISTANCE AND I ALSO HAD AN OFFICER CHECK IT OUT AND HE SAID IT IS A DEFAULT FROM THE MANUFACTURE AND I COULD BE FINED. I WOULD LIKE A REFUND PLEASE OR AT THE LEAST A NEW WORKABLE SAFE NONE MOVING CARSEAT. I APPRECIATE EVENFLO MOST EVERYTHING WITH MY BABIES BUT THIS CARSEAT IS A FLUKE AND THANK YOU. (RELATED VEHICLE INFORMATION: MODEL YEAR=2013, MAKE=KIA, MODEL=SOUL) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

AIRBAG EXPLODED ON IMPACT WITH GAPING HOLES WITH HEAVY SMOKE COMING OUT WITH HOT HEAT CAUSING REDNESS TO MY CHEST AND REDNESS TO MY HANDS AND A BLOW TO MY WRIST THAT CAUSED FRACTURE TO MY LEFT WRIST. *TR

AFTER OWNING THIS VEHICLE FOR A MONTH OR SO, I NOTICED THAT WHEN I TURN ON THE VEHICLE THE RADIO SCREEN WAS HALF FADED OR GONE. THIS IS THE SCREEN THAT ALLOWS YOU TO USE THE HANDS FREE DEVICE ALSO. I TOOK VEHICLE TO DEALERS AND THEY STATED THAT THE RADIO WOULD HAVE TO BE REPLACED. I WAS A BIT CONFUSED AS TO HOW THIS COULD HAPPEN TO A NEW CAR BUT... STUFF HAPPENS. I REALLY ENJOY THIS CAR AND HAVE HAD NO OTHER ISSUES. *TR

AN ACCIDENT OCCURRED WHERE OUR 2013 KIA SOUL HIT THE REAR OF ANOTHER CAR. EXCESSIVE DAMAGE OCCURRED TO OUR CAR TO THE POINT WHERE IT WAS NOT DRIVEABLE. THE AIR BAGS DID NOT DEPLOY. *TR

AT STOP LIGHT, BRAKE PEDAL WENT TO FLOOR AND VEHICLE STARTED TO MOVE FORWARD INTO INTERSECTION. THANKFULLY NO VEHICLES WERE AT THAT INTERSECTION AT THAT TIME! AFTER FIVE OR FEWER SECONDS THE BRAKES CAUGHT AND I WAS ABLE TO STOP THE VEHICLE. *TR

MY BRAKES MAKE THIS SCREECHING SOUND WHEN BACKING UP, AFTER HAVING ONLY 2 MONTHS. THEY WOULD ALSO NOT HOLD SOMETIMES. THE 3 MOST FRIGHTENING WAS 1. ALMOST RAN OVER A PERSON, 2. RAN OUT INTO INTERSECT WITH ENTIRE FAMILY IN CAR B 4 STOPPING 3. WITH MY BOYS IN CAR ON WAY TO SCHOOL GOING DOWN HILL BRAKES WON'T CATCH. I CALLED DEALERSHIP IT TOOK THEM ALMOST A WK TO GET ME IN SHOP TO SAY THEY CAN'T FIND ANYTHING WRONG.DIDN'T DRIVE IT THOUGH. THE PERSON THAT YOU AS TO CALL AND GET ME IN WAITED TIL MON TO CALL. I HAD CALL CORP. OFFICE AND WAS TOLD TO BRING IN SAT B 4 THAT. WASN'T OFFERED A RENTAL OR ANOTHER CAR TIL WHAT WAS WRONG WAS FIXED. THE BRAKE ISSUE HAS BEEN GOING ON OFF AND ON FOR MONTHS. I BOUGHT THIS SOUL NEW OFF SHOW ROOM FLOOR. AFTER MONTHS OF GOING BACK AND FORTH WITH THIS, CORP SENT TO ANOTHER LOCATION THAT TOLD ME BRAKES DO THIS CAUSE CAR OUTSIDE CONDENSATION CAUSING IT. THIS NOT FIRST NEW CAR NEVER HAPPENED B 4, AFTER OTHER DEALERSHIP KEEPS A WEEK THEY COULDN'T DUPLICATE PROBLEM, I HAVEN'T DRIVEN MY CAR MUCH GOT IN IT OTHER DAY CREEP TO STORE BACKED UP AGAIN BRAKES DIDN'T HOLD RAN INTO SHRUBBERY AND A WALL. CALLED BBB TO FILE COMPLAINT UNDER LEMON LAW. WANT DIFFERENT VEHICLE. JUST SAW TO THAT KIA DOING A RECALL OVER THERE BECAUSE OF BRAKES, THEY KNOW SOMETHING WRONG WHY NOT JUST TAKE THE CAR BACK & LET ME GET ANOTHER THIS IS JUST BAD BUSINESS. IF I RUN OVER SOMETHING, SOMEONE OR INJURY MYSELF THEY'RE GOING TO B OUT OF MORE. THEY GOT RIGHT PERSON NOT GIVING UP TIL WRON

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE CHECK WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER FOR A DIAGNOSIS. THE TECHNICIAN STATED THAT THE WIRING CODING WAS SOY BASED AND THAT ANIMALS WERE EATING THE WIRES. AS A RESULT, THE WIRING HARNESS AND THE EMISSION WIRING NEEDED TO BE REPLACED. THE CONTACT MENTIONED THE SAME SOY BASED CODING WIRING WAS USED TO REMEDY THE DEFECT AND HE WAS CONCERNED THAT THERE WOULD BE A RECURRENCE IN THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 1,000.

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE DRIVER'S SIDE A-PILLAR TRIM COVER DETACHED UNEXPECTEDLY. THE FAILURE WAS CONTRIBUTED TO THE FORCE OF THE WIND. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR THE NEW REPLACEMENT PART. THE TECHNICIAN INFORMED THE CONTACT THAT THE DEFECT WAS A COMMON ISSUE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 780. UPDATED 09/05/13*LJ

BRAND NEW CAR PURCHASED 04/06/13 AND HAS 2900 MILES AND BRAKES SQUEAK. BRAKES HAVE BEEN SQUEAKING SINCE MAY BUT UNABLE TO LEAVE IT DUE TO LONG PERIODS OF WAITING FOR CAR. WAS TOLD BY SERVICE MANAGER THAT BRAKES ARE GLAZED AND ITS COMMON AND HAPPENS AND THEY WILL DEGLAZE BUT IT WILL KEEP HAPPENING BECAUSE ITS JUST THE BRAKES. I HAVE OWNED AND DRIVEN MANY CARS AND NEVER HAD THIS PROBLEM PRIOR TO THIS VEHICLE AND THE VAN I HAVE THAT IS ALSO MANUFACTURED BY THE SAME PARENT COMPANY AND HAD THE SAME PROBLEMS. I WAS TOLD THAT IT GLAZED BECAUSE MY VAN WAS HEAVY BUT THIS NEW CAR IS VERY SMALL AND LIGHT. A CUSTOMER IN THE WAITING AREA SAID HE HAS NEVER HEARD OF GLAZING AND WORKED ON CARS FOR 30 YEARS. I BELIEVE THAT THESE CARS MADE FROM HYUNDAI/KIA ARE MADE WITH CHEAP PARTS THAT HAVE TO BE REPLACED OFTEN AND THAT'S HOW THE MAKE UP FOR CHEAPLY SOLD CARS. I NEED HELP FIGURING OUT HOW TO FIX THIS PROBLEM. *TR

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT THEY CLOSED THE DOOR AND THE WINDOW ON THE HATCH SHATTERED OUTWARDS. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS BEING REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 1,000. *TR

OPENED DRIVERS DOOR, GOT IN AND SHUT THE DOOR AND THE REAR HATCH WINDOW BLEW OUT. VEHICLE IS NOW AT DEALERSHIP AND THEY CALLED TO SAY CAR IS NOT TO BE TOUCHED BECAUSE PRODUCTS INVESTIGATIONS IS GOING TO LOOK AT THE CAR BEFORE ANOTHER WINDOW CAN BE INSTALLED. THERE ARE OTHER COMPLAINTS THAT ARE THE SAME AS MINE AND THE WINDOW BROKE IN SHARDS AND SPLINTERS UNCOMMON TO A NORMAL CAR WINDOW. *TR

I WAS HIT BY A SMALL ROCK GOING AROUND 40MPH WHICH RESULTED IN A CHIP/CRACK. IN THE 3 WEEKS SINCE THEN IT HAS HAPPENED 2 MORE TIMES. SPEEDS WERE NOT EXCESSIVE AND THE ROCKS WERE SMALL. I HAVE NEVER HAD THIS HAPPEN IN 20 YEARS OF OWNING CARS UNTIL THIS NEW CAR. *TR

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE POWER STEERING FAILED WITHOUT WARNING AND THE STEERING ASSIST WARNING LIGHT ILLUMINATED ON THREE DIFFERENT OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 850. *TR

DURING BRAKING AND HITTING SMALL HOLE IN ROAD I NOTICED THE BRAKES SKIPPING AND BRAKE PEDAL JUMPING UP AND DOWN AS IF IT WAS A POWER DEFECT. I HAD THE SAME EFFECT HAPPEN AFTER BAD RAIN AND APPROACHING A RED LIGHT THE CAR SKIPPED TO THE STOP. WHEN IT SNOWED OUT THE BRAKES REALLY SKIPPED MADE NOISE AND SEEMED TO SLIP AND WOULD NOT STOP. I FIGURED THE CAR WAS NEW OR THE BRAKES ARE ADJUSTING KIND TO SPEED BUT NOW KNOW THERE IS SOMETHING WRONG. MARCH IS THE FIRST WHOLE MONTH I OWN THE CAR AND THIS IS TIME TO CALL THE DEALER AND GET THIS FIGURED OUT. THERE WAS WITNESS IN THE CAR ON 2 OF 3 OCCASIONS. *TR

I HAVE WASHER FLUID FOR LOW TEMPS. THE WASHER LINES KEEP FREEZING MAKING IT IMPOSSIBLE TO SEE OUT OF WINDSHIELD. THIS IS VERY HAZARDOUS, ESPECIALLY IN NORTHEASTERN OHIO WEATHER. I CALLED KIA AND WAS TOLD BY KIA THAT THEY HAVE BEEN GETTING CALLS NONSTOP ABOUT IT AND THERE IS NOTHING THEY CAN DO ABOUT IT. APPARENTLY THE WASHER LINES ARE NOT NEAR ENGINE BLOCK SO THERE IS NO WARMTH TO PREVENT THEM FROM FREEZING IN COLD TEMPS. THIS IS VERY DANGEROUS AND THERE SHOULD BE A RECALL ON THIS CAR MODEL ASAP. *TR