2013 Kia Soul complaints

A COUPLE OF WEEKS AGO MY FACTORY RADIO SYSTEM STOPPED WORKING. SINCE THEN IT WILL COME ON BY ITSELF AND GO BACK OUT WITHOUT WARNING AND I AM UNABLE TO OPERATE IT IN ANY WAY OR TO CUT POWER ON OR OFF TO IT. A COUPLE OF DAYS AGO IT SMELLED LIKE IT WAS ON FIRE AND SMOKE CAME OUT OF IT THRU THE DASH BOARD AREA INSIDE OF THE VEHICLE. I IMMEDIATELY TURNED THE CAR OFF EXITED THE VEHICLE AND WAITED A FEW MINUTES. I THEN POPPED THE HOOD TO SEE IF THERE WAS SOMETHING ON FIRE AND DID NOT SEE ANYTHING BUT THE SMOKE WAS STILL COMING THE THE DASHBOARD AREA. THIS WAS THE ONLY INCIDENT SINCE 2 DAYS AGO. I WAS DRIVING WHEN I STARTED SMELLING THE BURNING SMELL AND THEN I PULLED OVER AND PARKED AND TURNED OFF THE VEHICLE.

I HAVE A KIA SOUL 2013 I NOTICED A CLUCKING NOISE IN THE STEARING COLLUM WHEN IT IS STATIONARY POSTION ALSO THE COLLUM SEEMS TO HAVE ALOT OF PLAY IN IT . I NOTICE IF I HIT A BUMP IN ROAD IT RATALS . I HAVE MADE AN APPOINTMENT WITH DEALER NEXT WEEK. I HAVE BEEN READING ALL ABOUT THESE ISSUSE FROM SI MANY PEOPLE . I CANT BELEIVE THAT KIA HAS NOT DONE SOMETHING ABIUT THIS . I DRIVE MY. 94 YEAR OLD MOTHER AROUND IN THIS CAR . I AM GOING TO CONTACT A LAYER OR A NEWS STATION ABOUT THIS . THIS IS A VERY DANGEROUS ISSUE THAT NEEDS TO BE ADDRESSED PROPERLY. . I WILL SEE WHAT LOKEY KIA SAIDS ABOUT THIS AND SEE WHERE IT TAKES ME . I ONLY HAVE ABOUT 37000 MILES ON CAR BOUGHT IT IN 2015 DEC. IT HAD 21000 THEN .

WE WERE DRIVING I-15 NB IN SAN BERNARDINO COUNTY CALIFORNIA. WE WERE HEADING UPHILL ON A GRADE AT APPROXIMATELY 45 MILES PER HOUR WHEN SUDDENLY THE VEHICLE LOST POWER. WE PULLED TO THE SHOULDER AND BEFORE WE COULD GET OUT OF THE CAR THE ENGINE COMPARTMENT HAD CAUGHT FIRE. THE WHOLE CAR WAS ENGULFED IN FLAMES WITHIN 30 SECONDS. THERE WAS NO COLLISION AND NO PRIOR WARNING OF ANY ISSUES. THIS HAPPENED IN FEBRUARY OF 2016

STEERING COUPLER FAILED AT 49000 MILES

THE STEERING WHEEL IS SUPER LOOSE AND THE CAR WILL VEER RIGHT ON ITS OWN. WE TOOK IT IN FOR AN ALIGNMENT ($80) AND THEY SAID THEY HAVE TO GO INTO STEERING COLUMN AND DIAGNOSE AND FIX. THEY SAID MOST THE PARTS WERE CHEAP, HOWEVER THE JOB IS TIMELY AND TEDIOUS, THEREFORE THE ANTICIPATE IT COSTING APPROXIMATELY $500 PLUS THE $80 ALIGNMENT....SO ALMOST $600! ALL OF THIS RIGHT AT CHRISTMAS TIME, AND EVEN WORSE, ONLY TWO MONTHS AFTER HURRICANE CHARLIE DEMOLISHED OUR HOME IN PANAMA CITY BEACH, FL AND SURROUNDING AREAS. THE MECHANIC TOLD US WE WERE LUCKY THE STEERING HASN'T STOPPED WORKING COMPLETELY AND WARNED US TO NOT DRIVE IT BECAUSE IT WOULD STOPPED WORKING AT SOME POINT AND WE COULD BE IN MAJOR ACCIDENT.

MY CAR HAS 55K MILES ON IT. I PURCHASED IT OCTOBER 2013. THE STEERING COUPLING JUST WENT BAD AND NOW I HAVE TO PAY $500 FOR THE REPAIR. THIS COMPLAINT SEEMS TO BE PREVALENT WITH THIS VEHICLE. IT SHOULD BE A RECALL. ALSO, THE PASSENGER SIDE WINDOW WILL NOT GO BACK UP WITH DRIVER'S SIDE CONTROL. THE DEALER IS TELLING ME THAT THAT IS ALSO OUT OF WARRANTY AND THAT IT WILL $350 FOR THE REPAIR. I'M CONFUSED... HOW CAN NONE OF THIS BE COVERED UNDER WARRANTY? PLUS, I'M STILL WAITING FOR KIA MILES PER GALLON SETTLEMENT FROM 4 YEARS AGO. IF THIS IS THEY WAY THEY OPERATE, I'LL NEVER BUY ANOTHER ONE.

TL* THE CONTACT OWNS A 2013 KIA SOUL. WHILE DRIVING 40 MPH, THERE WAS AN ABNORMAL CLICKING NOISE COMING FROM THE ENGINE AND SMOKE UNDER THE HOOD. THE VEHICLE LOST POWER AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS ABLE TO BE COASTED TO THE SIDE OF THE ROAD. THE CONTACT POWERED OFF THE ENGINE, BUT THE VEHICLE FAILED TO RESTART. THE CONTACT ALSO STATED THAT THICK WHITE SMOKE CAME OUT OF THE TAILPIPE. THE VEHICLE WAS TOWED TO HATFIELD KIA (LOCATED AT 1455 AUTO MALL DR, COLUMBUS, OH 43228, (855) 226-5444) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 12952277. THE APPROXIMATE FAILURE MILEAGE WAS 64,000. *DT*JB

IN THE LAST COUPLE OF DAYS, WHILE MAKING TURNS EITHER LEFT OR RIGHT OR WHILE PARKED IF YOU MOVE THE STEERING WHEEL LEFT OR RIGHT YOU FEEL A DEFINITE CLUNKING IN THE STEERING. PRIOR TO THIS NEW DEVELOPMENT THE STEERING HAS ALWAYS BEEN SMOOTH. MY VEHICLE HAS ONLY APPROXIMATELY 40,000 MILE ON IT. I SEE THERE ARE MANY OTHERS WITH THIS SAME PROBLEM. I SEE A RECALL FOR THE 2014-16, WHY NOT THE 13?

I WAS DRIVING ON A STRAIGHT CITY ROAD AT 35 MPH AND MY CAR WEAVED 3 TIMES WITHIN .2 MILE. MY HANDS WERE STEADY AND NOT MOVING ON STEERING WHEEL. IT SWERVED ALL BY ITSELF. . . ZIG ZAG STYLE. THEN IT STOPPED WEAVING AND DROVE STRAIGHT AGAIN.

TAKATA RECALL, MY KIA SOUL 2013 MAKE A CLUNK NOISE WHEN WHEEL IS TURN RIGHT AND LEFT AND ALSO STEERING WHEEL IS UNSTABLE WHEN DRIVING AT 30MPH, I'VE SEEN A LOT OF COMPLAINTS ABOUT THE SAME ISSUE BUT ONLY MODELS 2014 - 2016 WHERE RECALL BY KIA MOTORS, CAN YOU PLEASE LOOK INTO THIS SO THEY CAN ADD MORE YEARS FROM THIS KIA SOUL VEHICLE, THANKS

CAR WAS LIKE NEW HAD WITH ONLY AROUND 40K MILES ON IT. WE WERE GIVING A CAR A JUMP AND SOUL CAUGHT FIRE AND LITERALLY BURNED TO THE GROUND! FIRE DEPARTMENT HAD TO COME OUT AND PUT IT OUT! IT WAS REMARKABLE! AND WE HAVE THE FIRE ON VIDEO, THE FIRE DEPARTMENT SHOWING UP, ETC. IT CAUGHT FIRE UNDER THE FRONT HOOD AND NO ONE KNOWS WHY! WE HAD JUST PAID OFF THE FINAL PAYMENT WERE WAITING FOR TITLE TO COME IN THE MAIL. NEEDLESS TO SAY AFTER PAYING IT OFF ONLY HAD REQUIRED COVERAGE AS MY MOTHER 80YRS NEVER DROVE IT AND OF COURSE IT DID NOT COVER FIRE! SHE PAID $33K FOR THE CAR JANUARY 2014, PAID IT OFF JUNE 2018 "NEW CONDITION", ONLY 40K MILES ON IT, BURNS TO THE GROUND AND IT'S OVER! NO EXPLANATION, NO COMPENSATION, NOTHING! CAR WAS PARKED AT OUR HOME AND I WAS JUMPING MY CAR WHEN IT JUST CAUGHT FIRE (FIRST TIME WAS EVER USED TO JUMP A CAR) ALWAYS FELT NO WAY SIMPLE JUMP WOULD HAVE CAUSED IT! FIRE WAS JULY 24, 2018 AT 10:48 AM UNBELIEVABLE! WE HAVE NOT BEEN ABLE TO GET ANY COOPERATION ON THIS OR UNDERSTANDING OF "WHAT HAPPENED"! WE ARE SO GLAD TO SEE YOUR REPORTS! THANK YOU! (XXXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

MY CAR WOULD STALL AS I AM DRIVING OR TURNING A CORNER. MY JERKS AS I AM DRIVING

FAULTY FLEXIBLE COUPLING. NOTICE WHILE DRIVING, CLICKING SOUND IN STEERING WHEEL WHILE DRIVING. DRIVING ON A REGULAR CITY STREET. IT COST $318 TO REPLACE. THIS IS A RECALL FOR OTHER MODELS SO IT SHOULD BE A RECALL FOR ALL.

THE STEERING WHEEL OF OUR 2013 SOUL IS MAKING A CLUNKING SOUND. THE VEHICLE ONLY HAS 31,000 MILES ON IT AND FROM WHAT I'VE READ IT SEEMS TO BE THE RACK AND PINION. I'M WORRIED THAT I WILL LOSE STEERING WHILE DRIVING AND THE DEALERSHIP I BOUGHT IT FROM WILL NOT FIX IT EVEN THOUGH ALL THE OPTIMA'S AND KIA SOULS 2014-17 HAVE BEEN RECALLED. I'VE SEEN YOUTUBE VIDEOS HIGHLIGHTING THIS DEFECT GOING BACK TO 2011 SO KIA WAS OBVIOUSLY AWARE OF THE ISSUE.

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT THE STEERING COLUMN MADE AN ABNORMAL SOUND AND THE STEERING WHEEL WAS COMPLETELY LOOSE AND UNSTABLE. THE VEHICLE WAS TAKEN TO THE DEALER (BONIFACE HIERS KIA, 880 S APOLLO BLVD, MELBOURNE, FL 32901, (321) 951-9595) WHERE THE FAILURE WAS ACKNOWLEDGED; HOWEVER, THEY STATED THAT THERE WAS NO RECALL ON THE 2013 MODEL. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 46,000.

TL* THE CONTACT OWNS A 2013 KIA SOUL. WHILE DRIVING LOW SPEEDS AND WHILE THE VEHICLE WAS STATIONARY, AN ABNORMAL NOISE WAS DETECTED COMING FROM THE STEERING WHEEL WHEN IT WAS TURNED LEFT OR RIGHT. THE VEHICLE WAS TAKEN TO SUNSET KIA OF SARASOTA (7777 S TAMIAMI TRAIL, SARASOTA, FL 34231, (941) 308-7707) WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 41,000. **TR *JS *JS *JS

TL* THE CONTACT OWNS A 2013 KIA SOUL. WHILE OPERATING THE VEHICLE, THE ENGINE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. OCCASIONALLY, THE ENGINE WOULD IMMEDIATELY RESTART AND THE VEHICLE WOULD OPERATE NORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE CRANKSHAFT WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE LOCAL DEALER (DELAND KIA, 2322 WOODLAND BLVD, DELAND, FL) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURES, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 48,000. THE VIN WAS UNKNOWN.

AT AROUND 69K MILES I HAD A NEW SET OF TIRES PUT ON THE CAR. WHEN I GOT IT BACK ABOUT A FEW DAYS LATER I NOTICED WHEN I WAS STOPPED A CLICKING NOISE THAT I COULD FEEL IN THE WHEEL. IT SEEMS TO TRACK STRAIGHT DOWN THE ROAD BUT HAS SOME SLACK IN THE WHEEL ITSELF. TOOK THE CAR BACK TO PEP BOYS AND THEY SAID IT WAS A KNOW KIA ISSUE TO CALL THE DEAL. SO TODAY 9/7/18 CALLED ORLANDO KIA TODAY THEY SAID THERE IS NO RECALLS STEERING RELATED BUT THEY WOULD LOVE TO HAVE A LOOK. I BET. DOING SOME RESEARCH ITS ALL OVER THE INTERNET AND UTUBE THAT THE STEERING DAMPER RUBBER STAR SHAPED DAMPER DISINTEGRATES AND THAT IS WHAT MAKES THE SLOP IN THE WHEEL. THE PART NUMBER I AM SEEING IS 56315-2K000FFF AND IS LESS THAN 5" AT THE DEALER. OBSERVING DIFFERENT COSTS ONLINE DEPENDING ON MAKE AND MODEL FROM 225$ TO 1800$ TO REPLACE. THIS IS A DANGEROUS SITUATION AND SHOULD HAVE BEEN RECALLED AND FIXED NO QUESTIONS ASKED.

ABOUT TWO MONTHS AGO I HAD A SLIGHT JERK IN STEERING WHEEL AND IT JUST GOT WORSE, I HEARD CLUNKING NOISE, STEERING WAS LOOSE AND JERKY, UNSTABLE DRIVING. TOOK IT TOO KIA AND THEY DID A PERFORMED A EXPRESS SERVICE MULTI-POINT INSPECTION AND CONFIRMED NOISE AND STATED IT NEEDED A NEW A FLEXIBLE COUPLING AND A NEW EPS MOTOR AND ALIGNMENT. ONLY FLEXIBLE COUPLING WAS REPLACED THROUGH EXTENDED WARRANTY, NO ALIGNMENT OR EPS MOTOR WAS DONE. I HAVE LOOKED THROUGH WEBSITES OF COMPLAINTS AND KIA SOUL 2013 HAS BEEN REPORTED BUT NO ACTION HAS BEEN TAKEN. IF I WOULDN'T HAVE HAD AN EXTENDED WARRANTY I WOULDN'T HAVE GOTTEN THE COUPLING REPLACED, BUT MORE IS REQUIRED SUCH AS EPS MOTOR AND AN ALIGNMENT WHICH WAS PURCHASED ALREADY IN APRIL OF 2018. THIS NEEDS TO BE RESEARCHED AND FIXED ASAP AS A RECALL AS IT IT A DANGER FOR ANYONE TO BE DRIVING A KIA SOUL WITH THIS ISSUE

I WAS SITTING AT A STOP LIGHT AND WHEN THE LIGHT TURNED GREEN, I PROCEEDED TO DRIVE ABOUT 20 MPH. ABOUT 30 SECONDS LATER, I RECEIVED A HEAVY PUNCH IN MY CHEST AND STOMACH AREA. I YELLED, "WHAT IS GOING ON". I THEN NOTICED THE AIRBAG HAD DEPLOYED AND EXPLODED CAUSING MULTIPLE BURNS AND BRUISES TO MY ARMS, CHEST, CLAVICLE AND STOMACH AREAS. I WAS A LITTLE DISORIENTED AFTER THIS BUT MANAGED TO GET OUT OF THE CAR. ONCE OUT OF THE CAR, I NOTICED I HAD REAR-ENDED THE VEHICLE IN FRONT OF ME AND THE DRIVER WAS TELLING ME TO GET AWAY FROM THE CAR SINCE MY CAR WAS SMOKING. IT WAS 95 DEGREES THAT DAY AND I DID NOT HAVE THE AIR CONDITIONING ON. THIS WAS A DEFECTIVE AIRBAG.

THE ENGINE IN MY 2013 KIA SOUL BLEW AT ONLY 56000 MILES. MY WIFE WAS DRIVING THE CAR ON THE INTERSTATE WHEN SHE HEARD A KNOCKING NOISE AND SHE PULLED OVER. A MAN CAME UP TO HER WINDOW AND TOLD HER THERE WAS FLAMES COMING FROM THE BOTTOM OF THE CAR. IT TURNS OUT THAT A ROD WENT THROUGH THE ENGINE BLOCK AND LEAKED ALL THE OIL OUT OF THE CAR. WHEN I TOOK THE VEHICLE TO KIA, THE SERVICE TECH ASKED ABOUT THE OIL CHANGES AND HAD MENTIONED THAT THE OEM OIL FILTER THAT KIA PUTS HAS SOME TYPE OF PRESSURE RELEASE AND WHEN YOU GET THE OIL CHANGED SOMEWHERE ELSE THEY DON'T HAVE THAT TYPE OF FILTER. I ASKED IF IT WAS REQUIRED TO HAVE THE OIL CHANGED AT A KIA DEALER AND HE SAID NO. WE HAVE HAD ALL THE OIL CHANGES UP TO DATE ON THE VEHICLE. IT IS REALLY HARD TO UNDERSTAND HOW AN ENGINE WITH 56K MILES CAN STOP.

WHEN IT IS EXTREMELY HOT OUTSIDE (I.E. 95 DEGREES) AND I TURN ON THE A/C AND COME TO A STOP, THE CAR OFTEN TIMES WILL LUNGE FORWARD, ABOUT A FOOT, EVEN IF MY FOOT IS FIRMLY ON THE BREAK.

I WENT ON A TRIP FROM ORLANDO TO KEYWEST WITH TWO YOUNG CHILDREN IN THE CAR AND I BROKE DOWN. THANKFULLY, I HAD THROUGH INSURANCE FREE TOWING. GOT TOWED TO AN AUTOMOTIVE STORE AND THEY SAID NOTHING WAS WRONG THEY CHECKED THE BATTERY AND ACCELERATOR AND MULTIPLE ITEMS I HAVE PROOF OF ON PAPER. I BEGAN TO DRIVE AGAIN AND MY CAR WOULDNT START WHEN I STOPPED TO GET GAS. SOMEONE HAD TO JUMP MY CAR AT THE GAS STATION AND IT HAPPENS ON AND OFF NOT EVERYTIME BUT I HAVE TO PUSH MY GAS AND TURN MY KEY AT THE SAME TIME TO GET MY CAR TO START. IN ADDITION, WHEN I AM DRIVING I HEAR SOUNDS AND BROUGHT IT TO KIA IN KEYWEST. I BOUGHT AN ACCELERATOR FOR $717.54 AND STILL HAVING ISSUES! LUCKILY, I JUST MADE IT HOME TONIGHT WITH MY CHILDREN AND WE ARE SAFE BUT THIS IS STILL AN ISSUE AND AFTER PAYING ALL OF THAT MONEY I AM LIVID!!!!!!!!!!!!!!!!

TL* THE CONTACT OWNED A 2013 KIA SOUL. THE CONTACT'S WIFE INFORMED HIM OF AN ABNORMAL ODOR ON THE OUTSIDE OF THE VEHICLE. APPROXIMATELY 45 MINUTES LATER, THE VEHICLE CAUGHT ON FIRE. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED AND THE FIRE MARSHALL DIAGNOSED THAT THE WIRING IN FRONT OF THE ENGINE COMPARTMENT CAUSED THE FIRE. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS DESTROYED BY THE FIRE. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT ASSIST. THE FAILURE MILEAGE WAS 45,000.

TAKATA RECALL MY 2013 KIA SOUL HAD BEEN A GREAT CAR FOR ALMOST 5 YEARS NOW. OUT OF NO WHERE WHEN I WAS DRIVING MY CAR IT JUST STARTED TO MAKE THIS REALLY LOUD KNOCKING AND TICKING SOUND. THE CHECK ENGINE LIGHT CAME ON AND IT SHUTS OFF WHILE I'M DRIVING. I GOT IT TO TURN ON I TOOK IT TO KIA THEY DID THE DIAGNOSIS ITS AN ENGINE FAILURE MY ROD IS FAULTY THE GUY SAID BUT MY WARRANTY APPARENTLY JUST ENDED BUT HOW DOES MY 5 YEAR OLD CAR HAVE ENGINE FAILURE OUT OF THE BLUE IT ONLY HAS 56.263 MILES ON IT I ONLY USE IT LOCALLY I MAINTENANCE MY CAR HOW DOES THIS HAPPEN.

NOT SURE IF I HAVE TAKATA AIRBAGS, BUT THERE IS AN AIRBAG PROBLEM.

TL* THE CONTACT OWNED A 2013 KIA SOUL. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT LOST CONSCIOUSNESS AND THE VEHICLE ROLLED INTO AN INTERSECTION. AS A RESULT, ANOTHER VEHICLE CRASHED INTO THE PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE CONTACT WENT THROUGH THE FRONT PASSENGER SIDE WINDSHIELD EVEN THOUGH SHE WAS WEARING A SEAT BELT. THE CONTACT SUSTAINED SEVERE INJURIES TO THE HEAD, BRAIN, AND BODY THAT REQUIRED MEDICAL ATTENTION. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS DEEMED A TOTAL LOSS BY THE INSURANCE COMPANY. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: 12597330, BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

IN APRIL 2017, I WAS MAKING A LEFT TURN AND SUDDENLY THE STEERING LOCKED AND MY CAR STARTED GOING INTO THE ONCOMING LANE. I BRAKED IMMEDIATELY AND JUST MISSED BEING HIT HEAD ON BY ONCOMING TRAFFIC. A POLICEMAN HAPPENED TO BE CLOSE BY AND CAME OVER TO HELP. I VERY FRIGHTENED, KEPT MY FOOT ON THE BRAKE, BUT WASN'T SURE WHAT TO DO NEXT. HE SUGGESTED PUTTING THE CAR IN PARK, TURNING THE MOTOR OFF, AND THEN STARTING IT AGAIN. I DID THAT, AND THE STEERING WAS BACK. SO, I PULLED OVER TO A PARKING LOT AT THAT INTERSECTION. AAA HAD THE CAR TOWED TO A REPAIR SHOP (P&L $1702.68 + 7% TX 119.88 = $ 1821.19). I THOUGHT THE PROBLEM WAS SOLVED; HOWEVER, IN THE PAST MONTH, THE STEERING HAS LOCKED AGAIN TWICE. I AM AFRAID TO DRIVE MY CAR (NOT TO MENTION PUTTING MY GRANDCHILDREN IN IT) AND AM PLANNING TO CONTACT THE MANUFACTURER AND A LOCAL DEALER. I SEARCHED THE VIN ON YOUR NHTSA SITE, BUT NO RECALLS SHOW.. INCIDENTALLY, I PURCHASED THE VEHICLE FROM HERTZ RENTAL SALES (JANUARY 2016).

THERE WAS A CLICKING NOISE COMING FROM THE STEERING COLUMN EVERYTIME IT MOVED EVEN A FRACTION OF AN INCH. AS I WAS DRIVING TO WORK ONE MORNING, THE STEERING WHEEL LOCKED UP ON ME WHILE I WAS CHANGING LANES. IT WAS ONLY FOR 5-10 SECONDS BUT IT SCARED ME. IT WAS A DANGEROUS SITUATION. THERE IS A RECALL ON THIS MAKE MODEL AND YEAR FOR THE EXACT SAME ISSUE. MY CAR MISSED IT BY A FEW DAYS, LITERALLY. SEVERAL CERTIFIED TECHS, INCLUDING THE KIA DEALERSHIP TECHS ALL CONFIRMED THAT IT WAS SIMILAR TO THE RECALL WITH STEERING COLUMN ISSUES. THE DEALERSHIP FIXED IT BUT I HAD TO PAY FOR IT.

ON APRIL 3RD, 2018 AFTER STOPPING AT A STOP SIGN MY CAR WOULD NOT MOVE WHEN STEPPING ON THE GAS PEDAL. THEN IT STALLED OUT AND WOULD NOT START. HAD HELP COME WITHIN 30 MINUTES AND WHEN WE TRIED TO START IT AGAIN, IT DID START AND I DROVE IT HOME. NO ENGINE LIGHTS CAME ON. MY HUSBAND CHANGED THE CRANK SHAFT SENSOR AFTER RESEARCHING ONLINE FOR THE PROBLEM AND TALKING TO MECHANICS ABOUT IT. RAN FINE UNTIL MAY 1, 2018, AS I WAS DRIVING ON THE FREEWAY IN CRUISE CONTROL DOING 65MPH MY CAR SUDDENLY STARTED SLOWING DOWN. I HAD NO TROUBLE LIGHTS ON. I PULLED OFF TO THE SIDE OF THE FREEWAY AND PUT IT IN PARK. WHEN I REVVED THE GAS PEDAL THE RPMS WENT UP. I SAT FOR A MINUTE AND THEN PUT IT IN DRIVE AND WHEN I RELEASED THE BRAKE IT STARTED TO ROLL FORWARD. I WAITED FOR THE TRAFFIC TO CLEAR THEN GAVE IT GAS AND I WAS ABLE TO GET BACK ON THE FREEWAY AND BROUGHT THE CAR HOME SAFELY. WE HAVE BEEN TRYING TO FIGURE OUT WHAT IS WRONG BUT WITH NO TROUBLE LIGHTS COMING ON THE DASH AND BEING UNABLE TO HAVE A SCANNER CHECK IT D/T NO TROUBLE LIGHTS COMING ON WE ARE CLUELESS. PLEASE CHECK INTO THIS, IT WAS VERY SCARY BEING ON THE FREEWAY AND HAVING THIS HAPPEN.

FOR THE PAST 6 MONTHS I HAVE BEEN TO THE CAR DEALER FOR HEADLIGHTS AND OTHER LIGHTS OUT ON THE CAR AS WELLL AND THE STEERING COLUMN IS MAKING CLICKING NOISES.

CLUNK NOISE SIMILAR TO RECALL AFFECTING 2014-2016 VEHICLES, STEERING SEEMS LOOSE AND A CLUNKING NOISE IS HEARD , THE NOISE OCCURS IN PARKI OR IN MOTION

I SUDDENLY STARTED HEARING A KNOCKING SOUND COMING FROM MY STEERING COLUMN. I NOTICED IT WHEN I WOULD MAKE U-TURNS AND WHEN PARKING INTO A PARKING LANE. AFTER A DAY OR TWO, THE KNOCKING BEGAN TO BE MORE FREQUENT. I CAN BE DRIVING DOWN THE HIGHWAY OR STATIONARY AND THE KNOCKING WILL OCCUR WITH A SLIGHT TURN OF THE STEERING WHEEL ALSO CAUSING BY WHEEL TO BE VERY LOOSE. I DROPPED MY VEHICLE OFF AT THE LOCAL KIA DEALERSHIP SERVICE DEPARTMENT AND THEY RECOMMENDED THE STEERING COUPLER BE REPLACED. I DECLINED SERVICES AT THAT TIME AND TOOK MY VEHICLE TO ANOTHER KIA DEALERSHIP. ALL I DID WAS PULL INTO THE SERVICE DEPARTMENT LANE AND SPOKE TO A SERVICE DEPARTMENT EMPLOYEE EXPLAINING WHAT ISSUES I AM HAVING WITH MY STEERING AND HE IMMEDIATELY SAID " I DON'T EVEN HAVE TO LOOK AT YOUR CAR I KNOW WHAT THE PROBLEM IS; IT IS THE STEERING COUPLER, WE SEE THIS ALL THE TIME BUT KIA WILL NOT RECALL THE SOUL MODEL FOR THIS ISSUE." I THEN WENT HOME AND RESEARCHED KIA VEHICLES TO FIND THE OPTIMA VEHICLES HAD THE SAME ISSUE AND WERE RECALLED. I THEN CALLED THE CUSTOMER SERVICE 1-800 -333-4542 AND SUBMITTED A COMPLAINT STATING I DO NOT FEEL SAFE DRIVING AND ASKED WHY THIS ISSUE HAS NOT BEEN RECALLED ON SOULS AS I SEE MANY COMPLAINTS ONLINE ABOUT THIS ISSUE AND OTHER KIA MODELS HAVE BEEN RECALLED FOR THE SAME PROBLEM. MY INFORMATION WAS TAKEN AND I AM EXPECTING A CALL WITHIN THE NEXT COUPLE OF DAYS FROM THE DEPARTMENT PARTS AND SERVICE MANAGER AS THE WARRANTY EXPIRED AFTER 60,000 MILES AND I CURRENTL

AS I WAS DRIVING ACROSS, WITH A GREEN LIGHT, A SIX LANE (PLUS ADDITIONAL TURN LANES) CITY STREET AT PERHAPS 25 MPH, A DRIVER RUNNING HER RED LIGHT STRUCK MY VEHICLE BROAD SIDE ON THE PASSENGER SIDE. I DO NOT KNOW HER SPEED BUT CAN SAY THAT THE PASSENGER SIDE AIRBAG AND BOTH FRONT AIRBAGS DEPLOYED, THE SPEED LIMIT ON THE ROAD SHE WAS TRAVELING IS 40 MPH. THE REASON FOR THIS REPORT IS THAT THE IMPACT CAUSED THE REAR VIEW MIRROR TO SNAP OFF AND BECOME AN AIRBORNE MENACE. THE MIRROR GAVE ME A LARGE LUMP JUST ABOVE MY RIGHT EYE AND CAUSED A CONTUSION ON MY RIGHT CHEEK THAT AFTER BLEEDING PROFUSELY NEEDED FOUR STITCHES TO CLOSE. I WAS LUCKY. THE JAGGED EDGE THAT CUT MY CHEEK WAS ONLY A COUPLE INCHES FROM MY EYE AND POTENTIAL BLINDNESS. THE MIRROR'S (MODEL ZTVHL3) PHYSICAL CONNECTION FAILED AT THE JUNCTURE OF THE BALL JOINT AGAINST THE WINDSHIELD AND THE METAL CONDUIT AT THE REAR OF THE MIRROR. THE METAL WAS UNABLE TO WITHSTAND THE FORCE OF THE SIDE IMPACT AND TORQUED OUT OF SHAPE. THE WIRING ALONE WAS UNABLE TO HOLD THE MIRROR IN PLACE, AND THE MIRROR WENT AIRBORNE.

BATTERY REPLACED 2/18. INSTALLED W/ ROTORS & BRAKE PADS BY DEALERSHIP AFTER THIS MY CAR WOULD NOT START. IT WAS PARKED IN MY DRIVEWAY. IT WOULD NOT EVEN MAKE A NOISE. ALL THE DASHBOARD LIGHTS WENT ON. ALARM WORKED (INSTALLED BY DEALERSHIP). I GOT OUR OF CAR LOCKING IT & TRIED TO START MANUALLY, STILL NOTHING. 1 OF THE TIMES I TRIED IT THE RADIO WENT ON. AFTER APPR. 6X'S THE CAR STARTED BUT IDLING EXTREMELY LOW. KIA DEALERSHIP GOT THE CAR THAT DAY, THEY HAD CAR FOR 9 DAYS & COULD NOT REPLICATE ISSUE. I GOT CAR BACK 3 WKS LATER SAME ISSUE. CLOCK HAD BEEN BEHIND 20ISH MIN THAT WK. I THOUGHT IT WAS ODD. 3/18/18 (SAME WK CAR TIME WAS OFF), I TRIED STARTING MANY X'S. EVERYTHING WAS THE SAME, I NOTICEDI WHEN DASHBOARD LIGHTS ON,I DON'T HAVE. RADIO WOULD GO ON & OFF. I CALLED KIA,CAR WAS NOT STARTING, I WAS HAVING IT TOWED TO THEM. MADE VIDEO OF TRYING TO START CAR.THE CAR IS AT THE DEALERSHIP AGAIN. THEY MENTIONED REPLACING IGNITION. IF YOU GOOGLE KIA SOUL STARTING ISSUES, THERE ARE PAGES OF THEM. ALL WITH SAME DESCRIPTION. DEALERSHIP COULD NOT REPLICATE ISSUE. THERE IS SOMETHING WRONG ELECTRICALLY IN SOME OF THE SOULS. IT DIDN'T APPEAR TO BE LIMITED TO ANY PARTICULAR YEAR. DEALERSHIPS KNOW ABOUT THIS ISSUE, DON'T KNOW WHAT TO DO AND RANDOMLY REPLACE THINGS. DIDN'T FIX ISSUE. PEOPLE ONLINE STATED THEY GOT SO FRUSTRATED AND TRADED IN VEHICLE. I HOPE IT DOES NOT COME TO THAT WITH ME.THERE SHOULD BE A RECALL OR REMEDY FOR THIS SITUATION. IF YOU GOOGLE IT YOU WILL GET SO MANY PAGES ON T

MY SOUL BEGAN TO MAKE A TERRIBLE NOISE AT 52,000 MILES. TOOK IT TO THE DEALER BECAUSE WE HAD PURCHASED THE ADDITIONAL WARRANTY TO EXTEND IT TO 100,000 AND WAS TOLD THE ENGINE BEARINGS HAD FAILED. THE MECHANIC AT THE DEALERSHIP SAID HE DIDN'T SEE MUCH SLUDGE IN THE ENGINE AND COULDN'T SEE A REASON WHY KIA WOULD DENY THE CLAIM. ALTHOUGH THE OIL HAD BEEN CHANGED APPROPRIATELY WE COULDN'T PRODUCE ALL THE DOCUMENTATION ON THE SPOT. THE LOCAL DEALERSHIP TOOK VIDEO AND SENT IN TO KIA, WE WERE TOLD THAT KIA WOULD NOT HONOR THEIR WARRANTY AND WE WERE ON OUR OWN.

THE STEERING WHEEL BECAME LOOSE WITH MUCH "PLAY" IN STEERING AND A CLICKING NOISE FROM THE STEERING LOCK. THIS HAPPENS BOTH STATIONARY WITH THE CAR ON IN PARK AND WHEN DRIVING. I HAVE HAD ALIGNMENT AND SUSPENSION CHECKED AND IT IS NOT APPARENTLY THE ISSUE. APPARENTLY THE STEERING SHAFT BECOMES LOOSE WHERE IT IS COUPLED WITH THE STEERING GEAR/RACK. THIS LOOSE STEERING IS VERY DANGEROUS AS WHEN STEERING AROUND CURVES THE CAR STEERING ACTUALLY PULLS ON THE ROAD SO I NOW GO MUCH SLOWER AROUND CURVES THAN IS POSTED ON SPEED SIGNS TO AVOID LOOSING CONTROL OF MY VEHICLE. WHEN I GO OVER UNEVEN ROADS OR BUMPS THE CAR ALSO SHIFTS AND PULLS AS I DO NOT HAVE FULL CONTROL OVER THE STEERING. WHEN I BRAKE AT SPEEDS OVER ABOUT 40MPH I NOTICE THAT THERE IS ALSO THIS SAME PLAY IN THE STEERING SO I MAKE SURE I AM CONSIDERABLY A FAR DISTANCE BEHIND ANOTHER VEHICLE IN ORDER TO STOP SLOWLY. I FEEL THAT THIS IS A VERY DANGEROUS PROBLEM WITH THE 2012 KIA SOUL AND HAVE NOTICED UPON RESEARCHING ONLINE THAT THE KIA OPTIMA HAS A SIMILAR PROBLEM WHICH WAS EVENTUALLY RECALLED FOR REPAIR.

SO I AM ACTUALLY SHOCKED THAT THERE'S NO COMPLAINT LOGGED HERE ABOUT THIS, YET IT SEEMS TO BE EVERYWHERE ALL OVER THE INTERNET. OUR 2013 KIA SOUL (AND THIS HAPPENS WITH MORE THAN JUST OUR YEAR) WHEN MAKING A RIGHT TURN, THE DOOR AJAR INDICATOR COMES ON, ON THE DASH PANEL, AND THE IGNITION KEY RING THAT ILLUMINATES, AND ALSO ILLUMINATES THE DOOR/MAP LIGHTS IN THE CENTER CONSOLE. YOU DON'T EVEN HAVE TO JUST BE MAKING A RIGHT TURN FOR IT TO COME ON. IF YOU TOUCH (NOT HIT IT OR BE FORCEFUL) THE DRIVERS DOOR PANEL, YOU CAN MAKE IT COME ON, AND SOMETIMES IT GOES RIGHT OUT AND SOMETIMES IT DOESN'T. I KNOW WHAT YOU'RE GOING TO SAY "MAKE SURE THE DOOR IS CLOSED TIGHTLY!" WELL THE DOOR IS CLOSED. ALL 4 DOORS AND THE HATCH ARE SECURELY CLOSED, AND IT'S ONLY THE DRIVERS DOOR. IT WILL NOT DO IT WHEN THE VEHICLE IS NOT RUNNING, IT ONLY DOES IT WITH THE KEY IN THE IGNITION, AND THE VEHICLE RUNNING. I AM SHOCKED THIS IS NOT A RECALL. I HAVE SEEN THIS WITH OTHER SOULS DATING BACK TO 2009! I AM RELUCTANT OF TAKING THE DOOR APART, BUT I MEAN SERIOUSLY!

TL* THE CONTACT OWNS A 2013 KIA SOUL. WHILE DRIVING 5 MPH, THE RADIO SHUT OFF WITHOUT WARNING. THE DEALER (HERITAGE TOYOTA CATONVILLE, 6324 BALTIMORE NATIONAL PIKE, BALTIMORE, MD 21228) STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE FAILURE OCCURRED SEVERAL TIMES. THE MANUFACTURER STATED THAT SINCE THE VEHICLE WAS OUT OF WARRANTY, THE REPAIR WOULD BE AT THE CONTACT'S EXPENSE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 64,000.

STEERING WHEEL MAKES A CLUNKING NOISE WHEN TURNING TO THE LEFT OR THE RIGHT. 31000 MILES. DEALER SAID IS OUT OF WARRANTY. WHAT TO DO?

TL* THE CONTACT OWNED A 2013 KIA SOUL. WHILE AT A STOP LIGHT, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. AS A RESULT, THE VEHICLE FLIPPED OVER TO THE OTHER SIDE OF THE ROAD. THE DRIVER SIDE AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES FROM THE PASSENGER AIR BAG, CAUSING METAL FRAGMENTS TO STRIKE THE CONTACT IN THE FACE AND ARM, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOWING LOT. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. *BF *TR

NOISE IN STEERING COLUMN . MECHANIC NOTICED IT AS WELL WHEN I TOOK IT IN FOR AN OIL CHANGE!

MY BOYFRIEND WAS DRIVING , WE BEEN HEARING A TICKING SOUND AND ENGINE LIGHT CAME ON. WE ALWAYS HAVE ARE OIL CHANGE BUT IN A MONTH IT'S TIME FOR MORE OIL.

AS MY WIFE WAS ENTERING EASTBOUND US EXPRESSWAY 83 (INTERSTATE 2) JUST WEST OF MINNESOTA ROAD (APPROXIMATE TIME 5:15 PM) THE HOOD FLEW OPEN AND DAMAGED THE WINDSHIELD AND HOOD. THE CAR WAS SAFELY PULLED OVER BUT THE HOOD WAS SO DAMAGED THAT IT HAD TO BE REMOVED IN ORDER TO DRIVE THE CAR HOME. THE CAR HAD ONLY BEEN DRIVEN APPROXIMATELY 1.5 MILES FROM THE HOUSE ON THE FRONTAGE ROAD BEFORE GETTING ONTO THE EXPRESSWAY WHEN THE INCIDENT OCCURRED. SPEED WAS ACCELERATING TO HIGHWAY SPEEDS OF 60 MPH BUT NOT YET AT 60 MPH. THE VEHICLE WAS JUST GETTING ON THE OVERPASS AFTER ENTERING THE EXPRESSWAY AND WAS TRAVELING IN A STRAIGHT PATH ON THE ENTRY LANE BARELY MERGING INTO TRAFFIC BEFORE NEEDING TO PULL OVER ON THE BENTSEN PALM ROAD OVERPASS.. THE HOOD HAD NOT BEEN OPENED FOR AT LEAST 2 WEEKS WHEN I LAST FILLED THE WINDSHIELD WASHER RESERVOIR. IT HAS BEEN DRIVEN ON THE EXPRESSWAY AT HIGHWAY SPEEDS DURING THE LAST TWO WEEKS ON A DAILY BASIS. IT APPEARS THAT THE HOOD LATCH IS BROKEN. THE LATCH IS TOO FAR TO THE RIGHT AND DOESN'T MOVE BACK INTO A POSITION TO ALLOW THE HOOD TO CLOSE.

CAR HAS 24K MILES ON IT. DURING A TRIP THE CAR BEGAN TO WOBBLE DRIVING ON THE INTERSTATE. I NOTICED THE TIRE HAD A BULGE ON IT. I REPLACED IT. THE CAR STILL WOBBLED. I TOOK IT TO A KIA DEALERSHIP AND THEY SAID ANOTHER OF THE TIRES HAD GONE BAD, BUT IT SHOULD GET ME HOME. I HAD A BLOWOUT ON THAT TIRE ON THE WAY HOME ALSO DRIVING ON THE INTERSTATE. THE TIRES ARE OEM NEXEN CP662'S. THE REMAINING 2 TIRES ARE PREMATURELY WORN AND HAVE BEEN ROTATED WITH EACH OIL CHANGE.

I PURCHASED A KIA SOUL 2013 + BRAND NEW IN 2013, ON 5/13/2017 THE CHECK OIL LIGHT CAME ON WHILE I WAS DRIVING, I PULLED OVER AND CHECKED THE OIL AND IT WAS LOW EVEN THOUGH I HAD RECENTLY HAD THE OIL CHANGED, I PUT 2 QTS OF OIL IN THE CAR, BUT EVERY TIME I DROVE THE CAR BEGAN MAKING A NOISE WHENEVER I ACCELERATED. WHILE DRIVING THE CAR ON 5/14/17 THE CHECK ENGINE LIGHT CAME ON AND THE NOISE PERSISTED. THOUGH THE CAR WAS STILL DRIVABLE, I HAD IT TOWED TO THE KIA DEALERSHIP ON 5/15/17 WHERE I PURCHASED THE CAR TO THE SERVICE DEPARTMENT. LATER THAT DAY I WAS TOLD THAT THE MOTOR HAD GONE OUT IN MY CAR WHEN I ASKED WHY I WAS TOLD THAT THE MECHANIC HAD LEFT. THE FOLLOWING DAY ON 5/16/17 I CALLED THE DEALERSHIP BACK AND WAS TOLD THAT THERE SLUDGE IN MY MOTOR CAUSED FROM OIL BEING BURNED IN THE MOTOR AND THE SLUDGE WAS NOT ABLE TO FILTER THOUGH THE MOTOR. I WAS TOLD THAT IT WOULD COST APPROXIMATELY $4220 TO REPLACE IT WITH A USED MOTOR. THE NEXT DAY ON 5/17/17 I WAS ONLINE LOOKING FOR CHEAPER MOTORS WHEN I RAN ACROSS ARTICLES REGARDING THE 2016 RECALL OF 600,000+ OTHER KIA VEHICLES ALL WITH DEFECTIVE ENGINES. AFTER READING WHAT HAPPENED TO THE OTHER ENGINES I REALIZED THAT THE SAME THING WAS HAPPENING TO MY ENGINE. I CALLED KIA CUSTOMER ASSISTANCE CENTER AND A CASE WAS MADE REGARDING MY CAR. ON 5/31/17 I WAS TOLD THAT MY CASE HAD BEEN ESCALATED TO THE ESCALATION AGENT. TODAY, ON 6/5/2017 BRENDA THE ESCALATION AGENT CALLED TO NOTIFY ME THAT KIA WOULD NOT COVER MY CAR BECAUSE IT HAS OVE

MY CAR HESITATES WHEN I ROUND A CORNER OR TURN ON TO A HIGHWAY ONE DAY A TRUCK WAS BEHIND A 18 WHEELER SCARED ME AND MY PASSENGER. NOW FOR THE LAST FEW MONTHS THIS CAR IS SHAKING ALL THE TIME NOT ONLY WHEN I STOP BUT EVEN WHEN I AM DRIVE KIA IN ATHENS GA SAY THEY CAN NOT DO ANYTHING ABOUT IT. THEY SAY THIS IS NATURAL TO HAPPEN . NO THIS IS NOT NATURAL IT IS EMBARRASSING AND SCARY. I DO NOT WANT THIS CAR ANYMORE AND I REALLY DO NOT LIKE PUTTING OTHER PEOPLE LIVES IN DANGER IN A 3 YEAR OLD CAR. I HAVE TRIED TALKING TO THEM -THEY ARE NOT LISTENING THEY KEEP SAYING IT UP TO THE COMPANY IN ATLANTA. IF ANYTHING HAPPEN TO ME IN THIS CAR I TOLD MY FAMILY TO SUITE THE SOCKS OFF OF KIA.

SUA SUDDEN UNEXPECTED ACCELERATION. HAPPENING THREE TIMES SO FAR RANDOMLY. ONCE WHEN FIRST STARTED AND ONCE WHILE DRIVING AND ONCE WHEN STOPPING ALL HAPPEN ON THE ROAD.

OPEN THE DOOR TO GO TO WORK CLOSED THE DOOR AND THE BACK WINDOW SHATTED THIS HAPPENED FIRST THING IN THE MORNING CAR WAS PARKED ALL NIGHT

MY BEARING STRUT WAS REPLACED AT 40, 000 MILES AND IT SEEN THEY ARE BACK AGAIN AT 70,000. I HAVE AN APPOINTMENT WITH HOLLYWOOD KIA IN HOLLYWOOD, FL ON 4-1-17. PLEASE LET ME KNOW IF ANY PREVIOUS COMPLANITS.