2017 Kia Sorento complaints

WHILE DRIVING AT NIGHT I ATTEMPTED TO DIM LIGHTS FOR ONCOMING TRAFFIC WHEN MY LIGHTS WENT COMPLETELY OUT.

DRIVING DOWN INTERSTATE GOING AROUND AN ONRAMP AND THE STEERING WHEEL LOCKS UP , TRACTION CONTROL LIGHT COMES ON AND ANOTHER LIGHT COMES ON AND FEELS LIKE THERE IS NO POWER STEERING. I PULL OVER TO THE SIDE OF THE ROAD. I TURN OFF THE VEHICLE FOR A FEW MINUTES AND TURN BACK ON WHILE CALLING THE DEALERSHIP AND IT RESETS THE LIGHTS AND CODES. I HAVE HAD THIS HAPPEN SINCE I HAVE BOUGHT THIS IN 2017. THE LAST 2 TIMES HAVE BEEN 1 MONTH APART. THIS WILL HAPPEN WHILE DRIVING AND IT IS A SAFETY ISSUE WHILE DRIVING STRAIGHT AND WHILE TURNING.

AT RANDOM TIMES, ALL AT DIFFERENT SPEEDS AND DIFFERENT TIMES OF THE DAY, MY EXTERIOR LIGHTS WILL TURN OFF ON THEIR OWN. I ALWAYS KEEP MY LIGHTS SET TO AUTO. THIS HAS HAPPENED QUITE A FEW TIMES WHILE DRIVING AT NIGHT, WHICH HAS ALMOST CAUSED A FEW ACCIDENTS WHEN I FIND MYSELF IN THE PITCH BLACK, WHEN I WASN'T AROUND ANY STREET LAMPS. SOMETIMES THE LIGHTS WILL COME BACK ON WHEN I SWITCH THE LIGHTS TO OFF AND THEN BACK TO AUTO. BUT NOT ALWAYS.

I HAVE OWNED THE CAR FOR TWO YEARS ON ONE OCCASION WHILE DRIVING THE HEADLIGHTS SHUT OFF I TURNED SWITCH TO OFF THEN BACK TO AUTO AND THE LIGHTS CAME ON. ON TWO OCCASIONS THE LIGHTS WERE ON AFTER THE CAR WAS SHUT OFF, PARKED AND LOCKED PRESSING THE REMOTE LOCK BUTTON SHUT OFF THE LIGHTS. ON ONE OCCASION THE PARKING LIGHTS TURNED ON AT 2AM (NEIGHBOR'S CAMERA PICKED IT UP) PRESSING REMOTE LOCK BUTTON SHUT OFF THE LIGHTS ANOTHER OCCASION I TRIED STARTING THE CAR IN THE MORNING AND THE BATTERY WAS DEAD, I SUSPECT THAT THE LIGHTS TURNED ON AT NIGHT AND DIDN'T SHUT OFF.

CAR HAS HAD HESITATION SINCE BOUGHT NEW IN 2017. MULTIPLE COMPLAINTS TO DEALER. PDF'S WILL BE ATTACHED OF RO'S. STILL DOES IT. CAR DOES IT WHEN ROLLING SLOW OR PULLING AWAY FROM STOP LIGHT. WILL NOT DO IT IN SPORT MODE.

TL* THE CONTACT OWNS A 2017 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLAMPS FAILED TO REMAIN ILLUMINATED WITH THE HEADLAMP SWITCH IN THE AUTO POSITION. THE TURN SIGNALS WERE ALSO INOPERABLE. THE CONTACT STATED THAT HEADLIGHT SUGGESTED MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE HEADLAMPS OPERATED AS DESIGNED WITH THE HEADLAMP SWITCH IN THE ON POSITION. THE VEHICLE WAS TAKEN TO GREENWAY KIA WEST LOCATED AT (8701 E COLONIAL DR, ORLANDO, FL 32817) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE MULTI-FUNCTION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS OPENED. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000.

VEHICLE HEADLIGHT POLYCARBONATE PLASTIC BLISTERING, PEELING, CRACKING AND OTHER SEVERELY DETERIORATION ASPECTS ARE HAPPENING IN A FAST, EXPONENTIAL MANNER. BOTH HEADLIGHTS HAVE CONTINUED TO PROGRESS DETERIORATING SINCE APRIL, BEFORE THE 3 YEAR PURCHASE PERIOD OF THE VEHICLE. WE HAVE OWNED 4 BRAND NEW KIA VEHICLES, AND NONE BEFORE THIS ONE HAVE EVER DISPLAYED THIS HEADLIGHT HOUSING DETERIORATION BEFORE. WE RESEARCHED THIS TYPE OF DETERIORATION TO SEE IF IT WAS A COMMON ISSUE ACROSS KIA AND OTHER VEHICLE MANUFACTURERS, AND WE DID NOT FIND ANYTHING DISPLAYING ANYTHING THAT OUR HEADLIGHTS ARE PRODUCING OUTSIDE OF WHAT ONE WOULD CONSIDER NORMAL WEAR (EVENTUAL DISCOLORATION). WE ARE CONCERNED FOR OUR NIGHTTIME DRIVING SAFETY REGARDING TO THIS APPARENT MANUFACTURING DEFECT IN THE QUALITY OF THE HEADLIGHT PLASTIC. WE ARE CONCERNED WITH THE NIGHTTIME VISIBILITY EVENTUALLY BEING COMPROMISED. *TR

2017 KIA SORENTO, AWD, MILEAGE ~30K. WHEN THE HEADLIGHTS ARE SET TO "AUTO", THEY WILL RANDOMLY TURN OFF, USUALLY WHEN I ACTIVATE A TURN SIGNAL. IT HAPPENS AT ALL SPEEDS, ON ALL TYPES OF ROAD, MOST OFTEN WHEN I'M TURNING. I'VE HAD SEVERAL 'CLOSE CALLS' AT NIGHT. OBVIOUSLY, IF THE LIGHTS TURN OFF UNEXPECTEDLY, NOT ONLY CAN I NOT SEE MY PATH FORWARD, BUT OTHERS CAN'T SEE ME EITHER. THIS IS SERIOUS ISSUE, WELL KNOWN TO KIA AND SHOULD BE SUBJECT TO A RECALL BEFORE SOMEONE DIES OR IS SERIOUSLY INJURED. IT HAS HAPPENED NUMEROUS TIMES, MOST RECENTLY ON THE DATE SHOWN BELOW. *TR

TL* THE CONTACT OWNS A 2017 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING WITH THE AUTO HEADLIGHT FUNCTION ACTIVATED, THE HEADLIGHTS BECAME INOPERABLE. THE CONTACT STATED THAT THE HEADLIGHTS INDEPENDENTLY ACTIVATED ON SEVERAL OCCASIONS WHICH CAUSED THE BATTERY TO DRAIN WHILE THE VEHICLE WAS TURNED OFF. AIR PORT KIA (3325 WESTVIEW DR, NAPLES, FL 34104, (239)732-8910) WAS CONTACTED HOWEVER, THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 34,000.

PURCHASED WITH ABOUT 17,000 MILES. ON WAY HOME FROM DEALER (70 MPH FLAT, MOSTLY STRAIGHT HIGHWAY) I NOTICED THAT THE STEERING WHEEL SEEMED TO GET STUCK WHEN IT HADN'T BEEN ADJUSTED FOR SEVERAL SECONDS, ALMOST AS IF THE POWER STEERING WOULD TURN OFF. AFTER USING QUITE A BIT OF FORCE TO TURN THE WHEEL, THE POWER STEERING SEEMED LIKE IT WOULD WAKE UP AGAIN, CAUSING ME TO OVER-CORRECT. AFTER I BECAME FAMILIAR WITH THE ISSUE ON THE HIGHWAY, I NOTICED IT WOULD ALSO HAPPEN AT SLOWER SPEEDS. THE DEALER SAID THEY ARE FAMILIAR WITH THE ISSUE AND ARE DOING A SERIES OF SOFTWARE UPDATES THAT THEY SAID WILL CORRECT THIS ISSUE. THEY ARE NOT REPLACING ANY EQUIPMENT. *TR

THERE WERE A HANDFUL OCCASIONS WHERE THE EPB LIGHT WOULD COME ON, AND THE EMERGENCY BRAKE WOULD LOCK UP, WHICH RESULTED IN ME NOT BEING ABLE TO MOVE. THE FIRST TIME, I GAVE UP TRYING TO GET IT TO MOVE. LATER, MY HUSBAND TRIED, AND IT WAS BACK TO NORMAL. WE RESEARCHED IT, AND THE NEXT FEW TIMES IT HAPPENED, WE THOUGHT WE WERE JUST DOING SOMETHING WRONG. WE WOULD TRY A FEW DIFFERENT "TRICKS" (LIKE MAKING SURE YOU HAD YOUR SEAT BELT ON), AND, EVENTUALLY, IT WOULD WORK! NOT TODAY!! I WENT TO SOMEONE'S HOUSE TO PICK UP SOMETHING I HAD ORDERED FROM THEM. WHEN I GOT THERE, I ENGAGED THE PARKING BRAKE AND TURNED THE VEHICLE OFF, LIKE NORMAL. I HEARD THIS SOUND THAT SOUNDED LIKE A SAW. I THOUGHT IT WAS MY CAR, BUT AFTER I GOT OUT OF THE CAR, AND I STILL HEARD THE SOUND, I FIGURED IT WAS ACTUALLY A NEIGHBOR WORKING WITH A SAW. WHEN I WENT TO LEAVE, AND MY CAR'S EPB LIGHT WAS ON, AND I WAS FIRMLY LOCKED IN PLACE, I REALIZED THAT IT WAS NOT A SAW I HEARD. THE SOUND, WAS IN FACT, COMING FROM MY VEHICLE'S BRAKE SYSTEM. WE TRIED ANYTHING AND EVERYTHING! WE RESEARCHED WHAT OTHER PEOPLE HAVE DONE WHEN THIS HAPPENED TO THEM. WE TRIED EVERYTHING! THE WHOLE ORDEAL HAD US STUCK FOR OVER 3 HOURS WHILE WE WAITED FOR THE TOW TRUCK. CURRENTLY, IT'S SITTING AT THE KIA DEALERSHIP WAITING FOR A TECH TO LOOK AT. SO, I DON'T KNOW WHAT THE FINAL CONCLUSION IS. AND, OF COURSE, THE WARRANTY ENDS AT 60,000 MILES, AND MINE HAS ABOUT 63,000 MILES!!! I FEEL LIKE THIS HAS HAPPENED THE MAJORITY OF THE TIME ON A DR

WE CHANGE OUR OWN OIL, AND, NOTICED AT APPROX. 5,000 MILES AFTER OIL CHANGE, OIL WAS DOWN APPROX. 2.5-3 QUARTS. CHANGED OIL AGAIN, 1,000 MILES LATER, OIL DOWN 1.5-2 QUARTS. TOOK TO KIA DEALER, THEY CHANGED OIL AGAIN, STARTED OIL CONSUMPTION TEST. AFTER THIS, DROVE HOME, WENT TO RUNSOME ERRANDS, ENGINE LIGHTS STARTS FLASHING, COULDN?T GET MORE THAN 45-50 MPH OUT OF IT. HAD IT TOWED TO KIA DEALER, THEY DONE REPROGRAMMING OF ECM. NOT EVEN 100 MILES LATER, WAS ON HIGHWAY, DROPPED TO 45 MPH AGAIN, WITH SEMI TRUCK BEHIND US. WAS NOT FAR FROM DEALER, SO, DROVE IT THERE. HAS BEEN THERE SINCE 3/23/20. KIA ALLEGEDLY CAN?T GET TECH THERE DUE TO PANDEMIC, BUT, ISN?T THERE TELECOMMUNICATIONS TECH WORK THAT COULD BE DONE? AS RENTALS HAVE TO BE RENEWED EVERY 30 DAYS DUE TO INSURANCE REGULATIONS, DEALER ALREADY PAID APPROX. $1300 ON FIRST RENTAL VEHICLE, NOW IN SECOND RENTAL. WHICH IS GOING TO COST MORE, RENTAL OR REPAIRS/REPLACEMENT? IS KIA CORP. TRYING TO BANKRUPT THEIR DEALERS BY DOING THIS PRACTICE? THIS VEHICLE IS UNDER A ?CERTIFIED PRE-OWNED? WARRANTY, AS WELL AS, AN EXTENDED WARRANTY AS WELL. DEALER ALSO FRUSTRATED KIA CORP. KEEPS PUTTING THEM OFF AS WELL, WITH 4 VEHICLES SITTING ON THEIR LOT, WAITING. FOR TECH AS WELL. I JUST WONDER NATIONWIDE, HOW MANY DEALERS ARE HAVING SAME ISSUES, AND HOW MANY OTHER OWNERS/VEHICLES ARE AFFECTED? *TR

I PURCHASED I USED 2017 KIA SORENTO FWD IN SEPTEMBER OF 2019. THE VEHICLE IS GREAT EXCEPT THE MORE I DROVE IT, THE MORE I NOTICED THE STEERING WAS VERY SENSITIVE. IT HAS A STICK JUST AT THE TOP AS WELL. I FEEL THAT THIS CAN CAUSE A SAFETY ISSUE ESPECIALLY WHEN TAKING CURVES AS THE NEED TO CONSTANTLY ADJUST FEELS NECESSARY OR COULD CAUSE ON OVER CORRECTION WHILE DRIVING. THE MORE RESEARCH I DID, I HAVE FOUND MANY PEOPLE TO HAVE THIS SAME ISSUE WITH NO RECALL. IT IS AN ELECTRONIC PROBLEM IN THE STEERING COLUMN. I FEEL THAT KIA NEEDS TO ADDRESS THIS ISSUE. THE PROBLEM WITH JUST HAVING THE STEERING COLUMN REPLACED IS THAT IT'S GOING TO BE THE SAME PART. THE NEED TO DESIGN A NEW ONE FOR SAFETY REASONS.

THE AIR BAG LIGHT WAS STAYING ON SO I TOOK THE VEHICLE TO DEALER. THE DIAGNOSED IT AS THE PASSENGER SEAT AIR BAG WAS DEFECTIVE. IT WILL COST ME ALMOST $800 TO REPAIR. SHOULD THIS BE A MANUFACTURER ISSUE AND BE REPLACED AT NO COST? IF I DON'T REPAIR IT, IT COULD BE DANGEROUS.

TEST 5 - OIL CONSUMPTION - MILEAGE 61,719 (DOWN 1 QUART AT 1030 MILES AFTER MAR 09 2020 WORK ORDER) WE HAD TO REMOVE THE OIL DIPSTICK SEAL MORNING OF 4/19/2020, MY HUSBAND HAD A MEDICAL EMERGENCY AND I DID NOT WANT THE ENGINE TO SEIZE UP, CATCH FIRE, AS THE GAINESVILLE, GA KIA DEALERSHIP TOLD US IT WOULD DO IF THE ENGINE RAN OUT OF OIL. THE DEALERSHIP DOES NOT APPROVE OF REMOVING THE SEAL, THEY TAKE OIL CONSUMPTION 'PROTOCOL' OVER THE CORONAVIRUS PROTOCOL. I DID NOT CANCEL THE OIL CONSUMPTION TESTING, I WILL CONTINUE TO REPORT OIL CONSUMPTION EVERY 1000 MILES. KIA MOTORS USA HAS 4 CONSECUTIVE TESTS, ALL 4 TESTS PROVE OIL DOWN 1-2 QUARTS EVERY 1000 MILES. THIS VEHICLE IS GARAGED, GARAGE IS ATTACHED TO HOME, IF CATCHES FIRE IT COULD CAUSE INJURIES OR DEATHS. IT'S A 2 FAMILY DUPLEX. NHTSA - HELP, PLEASE HELP !!

TEST#5 - EXCESSIVE OIL CONSUMPTION TESTING. MILEAGE 61,719 - DOWN 1 QUART OF OIL AT 1030 MILES (FROM MAR. 09 2020 WORK ORDER.) WE HAD TO REMOVE THE ZIP TIE MORNING OF 4/19/2020 IN ORDER TO CHECK OIL CONSUMPTION. MY HUSBAND HAD A MEDICAL EMERGENCY AND I DID NOT WANT TO BE STRANDED IN CASE THE ENGINE SEIZED UP, CAUGHT FIRE, AS THE DEALERSHIP SERVICE MANAGER TOLD US IT WILL DO IF NO OIL IN ENGINE. THE KIA DEALERSHIP IN GAINESVILLE, GA DOES NOT APPROVE OF REMOVING SEAL, THE OIL TESTING HAS A 'PROTOCOL'. THE OIL TESTING PROTOCOL IS MORE IMPORTANT TO THEM THEN THE CORONAVIRUS PROTOCOL. I DID NOT CANCEL MY OIL CONSUMPTION TESTING, I WILL CONTINUE TO MONITOR ENGINE OIL EVERY 1000 MILES AND REPORT OIL CONSUMPTION. KIA MOTORS KNOWS OF THE FOUR CONSECUTIVE TESTS THAT THE DEALERSHIP DID, OIL CONSUMPTION DOWN 1-2 QUARTS EVERY 1000 MILES. THIS VEHICLE IS GARAGED, GARAGE ATTACHED TO HOME, IF VEHICLE CATCHES FIRE, THERE MAY BE SERIOUS INJURIES OR DEATHS. IT'S A 2 FAMILY DUPLEX.

TEST# 5 - OIL CONSUMPTION - MILEAGE 61,719 (DOWN 1 QUART AT 1030 MILES AFTER MAR 09 2020 WORK ORDER) WE HAD TO REMOVE THE OIL DIPSTICK SEAL MORNING OF 4/19/2020, MY HUSBAND HAD A MEDICAL EMERGENCY AND I DID NOT WANT THE ENGINE TO SEIZE UP, CATCH FIRE, AS THE GAINESVILLE, GA KIA DEALERSHIP SERVICE MANAGER TOLD US IT WOULD DO IF THE ENGINE RAN OUT OF OIL. THE DEALERSHIP DOES NOT APPROVE OF REMOVING THE SEAL, THEY TAKE OIL CONSUMPTION 'PROTOCOL' OVER THE CORONAVIRUS PROTOCOL. I DID NOT CANCEL THE OIL CONSUMPTION TESTING, I WILL CONTINUE TO REPORT OIL CONSUMPTION EVERY 1000 MILES. KIA MOTORS USA HAS 4 CONSECUTIVE TESTS, ALL 4 TESTS PROVE OIL DOWN 1-2 QUARTS EVERY 1000 MILES. THIS VEHICLE IS GARAGED, GARAGE IS ATTACHED TO HOME, IF CATCHES FIRE IT COULD CAUSE INJURIES OR DEATHS. IT'S A 2 FAMILY DUPLEX. NHTSA - HELP, PLEASE HELP !!

TEST 5 - OIL CONSUMPTION - MILEAGE 61,719 (DOWN 1 QUART AT 1030 MILES AFTER MAR 09 2020 WORK ORDER) WE HAD TO REMOVE THE OIL DIPSTICK SEAL MORNING OF 4/19/2020, MY HUSBAND HAD A MEDICAL EMERGENCY AND I DID NOT WANT THE ENGINE TO SEIZE UP, CATCH FIRE, AS THE GAINESVILLE, GA KIA DEALERSHIP TOLD US IT WOULD DO IF THE ENGINE RAN OUT OF OIL. THE DEALERSHIP DOES NOT APPROVE OF REMOVING THE SEAL, THEY TAKE OIL CONSUMPTION 'PROTOCOL' OVER THE CORONAVIRUS PROTOCOL. I DID NOT CANCEL THE OIL CONSUMPTION TESTING, I WILL CONTINUE TO REPORT OIL CONSUMPTION EVERY 1000 MILES. KIA MOTORS USA HAS 4 CONSECUTIVE TESTS, ALL 4 TESTS PROVE OIL DOWN 1-2 QUARTS EVERY 1000 MILES. THIS VEHICLE IS GARAGED, GARAGE IS ATTACHED TO HOME, IF CATCHES FIRE IT COULD CAUSE INJURIES OR DEATHS. IT'S A 2 FAMILY DUPLEX. NHTSA - HELP, PLEASE HELP !!

STEERING BECOMES NOTCHY WHEN GOING STRAIGHT. AT HIGHWAY SPEEDS AND AROUND TOWN. PROBLEM IS OCCASIONAL, MAYBE ONCE A WEEK, BUT IS VERY DISTRESSING WHEN IT HAPPENS. THE CAR STARTS TO WANDER TO ONE SIDE OR THE OTHER AND WHEN I TRY TO SMOOTHLY CORRECT, THE STEERING WHEEL FEELS 'STUCK'. WITH A LITTLE EFFORT, IT RELEASES AND OVER CORRECTS. NOW I'M HEADING OFF THE OTHER SIDE OF THE ROAD. EFFORT - OVER CORRECT - EFFORT - OVERCORRECT AND SO ON. NOT SURE IF THIS IS RELATED, BUT WHEN TURNING CORNERS IN TOWN, THE FRONT END SEEMS TO JUMP SEVERAL TIMES WHEN GASSING OUT OF THE TURN - MOST NOTABLE WHEN GOING UPHILL AND ON RIGHT TURNS. SOMETIMES CAN FEEL THE JUMP ( OR MAYBE A SLIP ) WHEN ACCELERATING STRAIGHT FROM A STOP. FEELS LIKE SOMETHING BINDING IN THE FRONT - LIKE IF YOU DRIVE A 4WD TRUCK ON DRY PAVEMENT WITH THE FRONT AXLE ENGAGED. CAR ONLY HAS 41,000 MI ON IT AND HAS BEEN DOING BOTH FOR OVER A YEAR. HAVE APPT TOMORROW AT KIA DEALER, BUT NOT TOO CONFIDENT THEY WILL BE ABLE TO REPLICATE THE NOTCHY STEERING, BUT SHOULD BE ABLE TO FEEL THE FRONT END JUMP. *TR

I GO THE CAR 2018,I HAD THE CAR FOR 13MONTHS,2019 I GOT MY OIL CHANGE IN YORK KAI, PA. THE CAR HAD A RECALL ON IT: KIA INSTALLED A 21513 23001 GASKET- OIL PLUG, 26300 35504 FILTER ASSY - ENGINE O. NOW 12MOS. LATER I NEED A NEW ENGINE,I HAD 2 DIAG>DONE AND BOTH PLACE SAID I NEED A NEW ENGINE, THE 4RING FAULTY.I FEEL LIKE KNOW ONE IS TRYING TO HELP ME TO REPLACE THIS ENGINE.I NEED HELP,NOT FAIR TO ME 2017 CAR NEW A NEW ENGINE,I ONLY HAD IT FOR 13MOS.THE CAR SHAKES WHEN I STOP,IT SLOWS DOWN WHEN DRIVING.THANK YOU FOR TAKING THE TIME TO READ MY LETTER. I HOPE I CAN GET SOME HELP.

I HAVE BEEN TRYING TO GET THE KIA DEALERSHIP IN GAINESVILLE, GA TO POSTPONE THE OIL CONSUMPTION TESTING DUE TO THE CORONAVIRUS CONCERNS MY HUSBAND AND I HAVE. THE MANAGER OF THE DEALERSHIP SAID THAT THE OIL CONSUMPTION TESTING HAS A PROTOCOL, THE TESTING CANNOT BE CANCELLED. I KEEP TELLING EVERYONE, THE DEALERSHIP, KIA MOTORS, THAT I DID NOT SAY TO CANCEL THE TESTING, JUST TO POSTPONE IT. THE SAME AS THE UNITED STATES SUPREME COURT DID, THEY PUT THEIR WORK ON HOLD DUE TO CONCERNS OF THE CORONAVIRUS CONCERNS. I CANNOT CHECK MY OIL CONSUMPTION BECAUSE THE OIL DIPSTICK IS SEALED, IF I REMOVE IT THE MANAGER OF THE DEALERSHIP SAID I WOULD VOID MY WARRANTY AND IT WOULD BE MY RESPONSIBILITY, MY LIABILITY IF SOMETHING GOES WRONG. THIS DEALERSHIP PUT THE SEAL ON THE DIPSTICK, THIS DEALERSHIP NEEDS TO REMOVE IT. I WILL CONTINUE THE TESTING AFTER THE CORONAVIRUS CONCERNS ARE OVER. THE DEALERSHIP NOR KIA MOTORS WILL AUTHORIZE ME IN WRITING THAT IT IS OKAY FOR ME TO HAVE THE SEAL ON THE OIL DIPSTICK REMOVED AND THAT I WILL NOT VOID MY WARRANTY. NHSTA PLEASE HELP ME !!

WE RETURNED TO KIA DEALERSHIP 3/9/2020. WE WERE LOW ON OIL AGAIN. THIS WAS AFTER THEY TOLD US THIS ON OUR PREVIOUS VISIT 2/7/2020 IT WAS OUR LAST OIL CONSUMPTION TESTING. KIA DID A FULL OIL AND FILTER CHANGE AT 60,689 MILES. THEY STARTED ANOTHER 1000 MILE 'OIL CONSUMPTION TEST' AND SEALED THE DIPSTICK, SECURED IT WITH A PLASTIC STRAP ATTACHED TO THE MANIFOLD, WHICH THE MANIFOLD GETS EXTREMELY HOT AND COULD CAUSE THE STRAP TO MELT AND OR CAUSE A FIRE.

I WAS DRIVING MY 2017 KIA SORENTO ON THE INTERSTATE IN STOP AND GO TRAFFIC. WHILE STOPPED, THE ENGINE STARTED SHAKING AND CAR LOST POWER. I WAS ABLE TO PULL OVER TO THE SHOULDER. I HAD THE VEHICLE TOWED TO THE REPAIR SHOP. I WAS TOLD THAT MY WIRING HARNESS HAD MELTED TOGETHER AND NEEDED TO BE REPLACED. THIS MAY HAVE LEAD TO A FIRE IF NOT CAUGHT IN TIME.

MY DAD 74 YEARS OLD HAD AN ACCIDENT LAST MONTH WHILE HE WAS DRIVING THIS CAR ON I90 HIGHWAY.HE TOLD ME THAT A CAR HIT FROM BEHIND OF HIM WHILE HE WAS SLOWING DOWN DUE TO TRAFFIC AND HIS FOOT WAS ON BREAK PEDAL TO SLOW DOWN. WHEN HE GOT HIT FROM BEHIND, HE PUSHED BREAK HARD SO HE WOULDN'T HIT A CAR IN FROM OF HIM BUT BREAK PEDAL AND GAS PEDAL PUSHED TOGETHER AND HE COULD NOT STOP ON TIME AND HIT A CAR IN FRONT OF HIM. I HAVE CONFIRMED LATER WITH KIA DEALER IF THE LOCATION OF BREAK PEDAL AND GAS PEDAL LOCATION WAS CORRECT AND THEY TOLD ME IT CAN NOT BE ADJUST SO IT CAN PREVENT THOSE TWO PEDALS PUSHED TOGETHER WHEN YOU HIT THE BREAK.MY DAD IS VERY SCARE TO DRIVE THAT KNOWING THE CAR CAN PUSH BREAK AND GAS PEDAL TOGETHER WHEN YOU NEED TO STOP. I HAVE CHECKED MY SELF IT COULD HAPPEN VERY EASY AND VERY DANGEROUS TO DRIVE. I HAVE CONTACT KIA FOR HELP BUT THEY JUST TOLD ME IT IS WAY IT IS AND ASK ME TO FILE COMPLAINTS WITH YOU.

TL* THE CONTACT OWNS A 2017 KIA SORENTO. THE CONTACT STATED THAT THERE WAS AN ABNORMAL TICKING SOUND COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO GREENWAY KIA WEST PALM BEACH LOCATED AT (735 S. MILITARY TRL, WEST PALM BEACH, FL 33415), WHERE THE ENGINE WAS REPLACED. ABOUT SIX MONTHS LATER, THE VEHICLE STALLED AND LOST POWER AND WAS TAKEN BACK TO THE DEALER. THE DEALER REPLACED THE WIRING HARNESS. THE FAILURE RECURRED AND THE SAME DEALER REPLACED THE KNOCK SENSOR. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHO KEPT THE VEHICLE FOR A COUPLES OF WEEKS AND WAS UNABLE TO REPAIR THE FAILURE. THE BETTER BUSINESS BUREAU TOLD THE CONTACT THAT AS A SECOND OWNER, THE VEHICLE DID NOT QUALIFY FOR A LEMON LAW PROTECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND FILED A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000.

WE WERE DRIVING ON THE HIGHWAY FROM NC TO VA AND THE SUNROOF EXPLODED. WE PULLED OVER BECAUSE WE WERE UNSURE WHAT CAUSE SUCH A LOUD NOISE ONLY TO SEE THE SUNROOF SHATTERED. IT WAS CLEAR NOTHING HAD CAUSED IT AND IT JUST EXPLODED ON ITS OWN. WE IMMEDIATELY TOOK PICTURES, CONTACTED KIA AND FILED OUR CLAIM WITH THEM. THEY'VE FINALLY COME BACK SAYING THAT SINCE THEY CAN'T ASCERTAIN THE CAUSE OF THE DAMAGE TO THE SUNROOF THEY'RE CAN'T TAKE RESPONSIBILITY.

DRIVING DOWN THE HIGHWAY THE STEERING WILL LOCK UP AND THEN YOU HAVE TO PULL IT BACK AND THEN IT WANTS TO GO THE OTHER WAY. HAVE TO FIGHT IT BAD WHEN IT'S WARN OR HOT OUTSIDE. HAVE REPORTED IT TO MY DEALER SHOP AND NOTHING HAS BEEN DONE BECAUSE THERE NO RECALL. COULD CASE ACCIDENT THEN WHO IS AT FAULT. KIA!!!

I BOUGHT THIS CAR A FEW WEEKS AGO, AND WHEN I TEST DROVE IT, I DID NOT FEEL WHAT I FEEL ALMOST ON A DAILY BASIS NOW. IT HAPPENS MORE SO WHEN GOING 40 MPH OR MORE AND CAN FEEL IT ON THE STRAIGHTAWAYS. THE STEERING WHEEL FEELS LIKE IT GETS LOCKED OR STUCK AND IT TAKES MORE FORCE TO STRAIGHTEN THE CAR OUT. I CAN NEVER GET THE CAR TO GO PERFECTLY STRAIGHT AS IT VEERS TO ONE SIDE OF THE LINE AND WHEN I TRY TO CORRECT IT, THE STICKINESS ALLOWS FOR IT TO OVER CORRECT WHICH CAUSES ME TO VEER TO THE OTHER SIDE. I AM CONSTANTLY TRYING TO KEEP MY CAR GOING STRAIGHT AND IT'S A STRUGGLE AND FRUSTRATING AND I FEEL LIKE I CAN NEVER HAVE JUST 1 HAND ON THE WHEEL. WE BOUGHT THIS CAR FOR THE 3 ROW SEATING AND LIKING TO TRAVEL WITH FAMILY AND A NEW BABY ON THE WAY. I FEEL LIKE THIS IS VERY UNSAFE AND NEEDS TO BE LOOKED AT BUT WHEN TAKEN TO THE DEALER ALL WE GET BACK IS "CANNOT REPLICATE CUSTOMER COMPLAINT." SOME DAYS ARE BETTER THAN OTHERS, LIKE IT ENGAGES AND DISENGAGES. I HAVE HAD MY HUSBAND, MOM, DAD, AND MECHANIC FROM CARMAX ALL FEEL THE SAME THING AS I DO, SO I KNOW IT IS NOT JUST IN MY HEAD (AS I THOUGHT BEFORE WHEN I GOT IT BACK FROM KIA).

2 PROBLEMS: 1. OVER THE LAST SEVERAL MONTHS THE LIGHTS WILL TURN OFF WHEN DRIVING AT NIGHT IN THE AUTO POSITION. IT DOESN'T MATTER IF IT'S A LIGHTED STREET OR DARK ROAD. THIS IS VERY DANGEROUS. IT HAS HAPPENED AT LEAST 7 TIMES. 2. NOW THE THE EXTERIOR LIGHTS RANDOMLY TURN ON MINUTES TO HOURS AFTER THE CAR IS OFF WHEN LIGHTS ARE IN THE AUTO POSITION. THIS HAPPENED THREE TIMES IN THE LAST 4 DAYS. THE VEHICLE IS NOW AT THE DEALER BUT SO FAR THEY HAVE NOT FOUND ANYTHING. THE DATE IS THE MOST RECENT THAT THE LIGHTS TURNED ON.

THE CAR STALLED WHILE I WAS DRIVING. NO WARNING LIGHTS (NO CHECK ENGINE LIGHT, TEMP, ETC.) OR WARNING. I PULLED OVER, TURNED IT OFF THEN BACK ON AND STARTED TO HEAR A LOW KNOCKING IN MOTOR. IT RAN FOR A FEW MILES, THEN STALLED AT A LIGHT. I TURNED OFF THEN BACK ON THEN MADE IT HOME. AT HOME MY HUSBAND CHECKED THE OIL AND IT LOOKED "MILKY". WHEN HE TRIED TO DRIVE IT TO THE KIA IT MADE A LOUD NOISE IN THE MOTOR AND DIED. WE TOWED IT TO KIA. KIA TELLS US THAT BECAUSE THE OIL IS ""MURKY" THEY WILL NOT UPHOLD THE 100,000 WARRANTY (UNDER 80,000 MILES ON THE CAR). WE BELIEVE THE CHANGE IN OIL IS DUE TO A DEFECT.

FEB 07 2020 - MILEAGE: 59,211 - THIS IS MY LAST 'EXCESSIVE OIL CONSUMPTION' TEST WITH DEALERSHIP. MY 2017 KIA SORENTO WAS DOWN 1.7 QUARTS OF OIL (MORE LIKE 2 QTS AS THE ENGINE WAS HOT AND THE TECH AGREED, MORE LIKE 2 QTS.) AFTER 1002 MILES, THAT AVERAGES OUT TO ABOUT 1 QT OIL EVERY 500 MILES. THE TECH SAID HE WOULD SUBMIT ALL TESTING RESULTS TO KIA MOTORS. HE ALSO SAID TO CHECK OIL EVERY 1000 MILES AND TO ADD OIL IF NEEDED, DO NOT LET IT RUN OUT OF OIL. MY NEXT OIL CHANGE IS SCH AT 61176 MILES, THAT'S ABOUT 1965 MILES, I WILL PROBABLY HAVE TO ADD 3.93 QTS BEFORE MY SCH OIL CHANGE IF STILL 1 QT. EVERY 500 MILES STILL APPLICABLE. THE ORIGINAL DIPSTICK WAS YELLOW, THEY REPLACED IT WITH AN 'ORANGE' ONE EVER SINCE THE TESTING BEGAN. THEY SAID THE ORIGINAL DIPSTICK WAS NOT READING CORRECTLY AND ALL KIAS HAVING THIS 'EXCESSIVE OIL CONSUMPTION' PROBLEM WILL HAVE DIPSTICKS REPLACED WITH THE ORANGE ONES.

I LOST POWER STEERING THREE TIMES. THE POWER STEERING LIGHT WENT ON EACH TIME. ON TWO OF THE OCCASIONS THE VEHICLE WAS TOWED TO THE LOCAL DEALER. IT WAS TOWED TO MODESTO KIA AND PASO ROBLES KIA, BOTH IN CALIFORNIA. IN MODESTO , 1/18, I WAS TOLD IT WAS A DIRTY BATTERY CABLE THAT THE CAR HAD RESET ITSELF AND THERE WERE NO MORE PROBLEMS WITH THE POWER STEERING. NINE DAYS LATER ON 1/27, IT WENT OUT AGAIN IN CAMBRIA, CA. THIS TIME I WAS DRIVING BUT WAS ABLE TO MOVE TO A SAFE PLACE. THE KIA DEALERSHIP IN PASO ROBLES SAID WHEN THE CAR ARRIVED THE LIGHT WAS OFF AND THERE WERE NO ISSUES WITH THE POWER STEERING. I WAS TOLD THEY WOULD PUT MILES ON THE CAR IN AN EFFORT TO RECREATE THE PROBLEM. THAT AFTERNOON AS IT WAS SET TO BE DRIVEN BY THE TECHNICIAN THE LIGHT WENT ON AND POWER STEERING WAS LOST. I WAS TOLD THE TECHNICIAN SAW A PROBLEM IN THE FUSE BOX, HE FIXED IT AND THE CAR WAS ABLE TO BE DRIVEN. I WAS TOLD THERE WAS NOTHING ELSE THEY COULD DO. THE SERVICE MANAGER WAS RUDE AND UNSYMPATHETIC. MY CONCERNS WERE NOT VALIDATED OR ACKNOWLEDGED, NEEDLESS TO SAY, I VERY UPSET BECAUSE I WAS AFRAID TO DRIVE THE CAR. ESPECIALLY, GIVEN THE FACT THAT WHAT THEY SAID THEY DID TO FIX THE PROBLEM DID NOT MAKE ANY SENSE TO ME. I KNOW THERE IS A PROBLEM WITH THE VEHICLE AND FURTHER INVESTIGATION BY BOTH DEALERS MAY HAVE DISCOVERED IT BUT THEY WENT WITH THE FIRST THING THEY FOUND. THERE ARE OTHER COMPLAINTS FOR THE SAME REASON. I TRULY FELT UNSAFE. DRIVING THE VEHICLE AND BECAUSE OF THAT, I FELT I HAD N

AROUND 32,000 MILES THE CAR BEGAN TO DEVELOP A STICKY, NOTCHED FEELING IN THE STEERING PARTICULARLY WHILE ON THE HIGHWAY. IT SEEMS TO HAPPEN MOST OFTEN AFTER THE CAR HAS REMAINED GOING STRAIGHT FOR A PERIOD OF TIME, WITH NO NEED FOR STEERING ADJUSTMENT. THEN SUDDENLY ADJUSTMENT BECOMES JERKY. SOMETIMES THE WHEEL FEELS STICKY AT THE ONSET OF MOVING IT, REQUIRING MORE FORCE, WHICH LEADS TO TOO MUCH LANE SHIFT, OTHER TIMES IT MOVES FREELY JUST A LITTLE, BUT THE CAR DOESN'T MOVE UNTIL THE WHEEL AGAIN BECOMES STICKY AND MOVING IT RESULTS IN OVERCOMPENSATION. IT'S DIFFICULT TO DESCRIBE, IT FEELS ALMOST LIKE YOU ARE DRIVING IN A RUT AND CAN'T AT FIRST GET OUT OF IT WITH JUST THE NORMAL AMOUNT OF STEERING USUALLY REQUIRED TO MOVE THE VEHICLE AND SO HAVE TO TURN THE WHEEL HARDER, EXCEPT YOU ARE NOT IN A RUT. THE OVERCOMPENSATION IS PARTICULAR WORRISOME ON SNOWY AND ICY HIGHWAYS WHERE A SUDDEN SHIFT CAN LEAD TO A SLIDE. IT'S POSSIBLE THE PROBLEM IS HAPPENING AROUND TOWN AS WELL, BUT BECAUSE THE ROADS ARE CURVY AND I'M MAKING TURNS, I'M ALREADY MAKING LARGE STEERING WHEEL ADJUSTMENTS SO IT'S LESS NOTICEABLE.

JANUARY 17, 2020, I AM STILL UNDER THE EXCESSIVE OIL CONSUMPTION TESTING. I WENT TO THE DEALERSHIP AS THEY TOLD ME TO ON DEC. 30 2019, I MET MY 1000 MILES, IT WAS DOWN 1 QT. OF OIL. THE DIPSTICK IS 'SEALED' TO THE ELECTRIC HARNESS, THEY CLAIM IT WILL NOT CATCH ON FIRE. HOPEFULLY IT WON'T. SO FAR WITH THE TESTING, THE OIL IS DOWN 1 QUART EVERY 1000 MILES, THE ENGINE ONLY HOLDS ABT. 5 1/4 QUARTS OF OIL. THE MANUFACTURER RECOMMENDS OIL CHANGE EVERY 7500 MILES. THE SERVICE TECH SAID THEY ARE HAVING EXCESSIVE OIL CONSUMPTION PROBLEMS WITH THE 2.0 AND 2.4 ENGINES, I HAVE A 2.4 ENGINE. THIS VEHICLE IS SCARY, I FEEL UNSAFE DRIVING IT, IT MAY CATCH ON FIRE. SERVICE TECH TOLD ME IT WILL TAKE A TOTAL OF 4 SEALED DIPSTICK TESTING, I HAVE TWO MORE TO GO.

MY PANORAMIC SUNROOF EXPLODED WHILE I WAS DRIVING ON THE INTERSTATE FOR NO APPARENT REASON. NO IMPACT; I SAW NOTHING, WITNESSES BEHIND ME SAY NOTHING HIT ME, I WASN'T UNDER AN OVERPASS, I WASN'T FOLLOWING ANYONE CLOSELY. DRIVING STRAIGHT AT ABOUT 75MPH.

HEADLIGHTS ARE IN AUTOMATIC AND WHILE DRIVING AT NIGHT/EVENING THEY WILL RANDOMLY CUT OUT. 5-10 SECONDS AT A TIME. ALWAYS WHILE MOVING. THIS HAS GOTTEN WORSE OVER TIME. AFTER SOME RESEARCH THIS APPEARS TO BE THE SAME PROBLEM KIA ISSUED A RECALL FOR ON OTHER VEHICLES 2015-2016 K900 VEHICLES. THERE ARE PLENTY OF ONLINE FORUMS STATING THIS ISSUE WITH OTHER SORENTOS IN VARIOUS YEARS.

INTERMITTENT STEERING PROBLEM EXPERIENCED DURING BOTH HIGHWAY AND CITY DRIVING. WHILE DRIVING STRAIGHT, THE CAR'S STEERING WILL STICK IN THE 12 O'CLOCK POSITION REQUIRING THE DRIVER TO FORCE THE STEERING WHEEL RIGHT OR LEFT CAUSING CONSTANT OVER STEER ADJUSTMENTS. THIS LACK OF VEHICLE CONTROL IS CAUSE FOR CONCERN, ESPECIALLY AT HIGHWAY SPEEDS OR SLIPPERY CONDITIONS.

WHILE DRIVING AT NIGHT THE HEADLIGHTS WILL TURN OFF AND ON USUALLY LAST 10 TO 15 SECONDS, DOES THIS AT ALL SPEEDS AND AND ALL ROADS. WILL CAUSE YOU TO LOOSE SIGHT OF ROAD ON NON LIT ROADS. THIS HAS HAPPENED ABOUT 10 TIMES IN THE LAST FEW MONTHS

I BROUGHT MY VEHICLE TO THE DEALERSHIP DEC 09 2019 (MILEAGE 56176) AS INSTRUCTED BY SERVICE TECH IN ORDER FOR THEM TO CHECK REASON THIS VEHICLE IS USING A LOT OF OIL IN BETWEEN OIL CHANGES. SERVICE TECH CHECKED OIL AND FOUND OIL WAS DOWN 1.25 QTS. SERVICE TECH OPENED TECH LINE CASE AND SENT PICTURES TO KIA. I WAS INSTRUCTED TO RETURN TO DEALERSHIP TO RECHECK OIL LEVEL IN 1000 MILES. TODAY, DEC. 30 2019, (MILEAGE 57231) I RETURNED TO DEALERSHIP. OIL WAS DOWN 1 QT. AFTER 1055 MILES. IF YOU DO THE MATH, ENGINE ONLY HOLDS 5.5 QUARTS OF OIL, IF I GO THE ENTIRE 7500 MILES IN BETWEEN OIL CHANGE(AS PER OWNER MANUAL) I WOULD BE OUT OF OIL.SERVICE TECH ADDED 1 QT. OIL AND PUT IN A SEALED DIPSTICK SO I CANNOT CHECK OIL LEVEL. HOW AM I TO KNOW OIL LEVEL? I PARK VEHICLE IN MY GARAGE. WHEN I QUESTIONED TECH ABOUT THIS HE SAID IT WAS ON KIA'S LIABILITY IF SOMETHING WERE TO HAPPEN. I WOULD KNOW WHEN THE ENGINE IS OUT OF OIL, THE ENGINE WILL START KNOCKING, AND HE MADE THE KNOCKING SOUND ON THE COUNTER. THAT IS REALLY HELPING MY HUSBAND AND I COMFORT LEVEL, IF SOMEONE GETS HURT OR KILLED, WHAT DOES IT MATTER? THERE ARE OTHER PEOPLE ON THE ROADS THAT COULD BE INJURED OR KILLED IF SOMETHING HAPPENS TO MY VEHICLE. MY VEHICLE COULD CATCH ON FIRE, CAUSE INJURIES OR DEATH TO US AND / OR OTHERS. SERVICE TECH WOULD NOT SAY WHAT KIA IS DOING ABOUT THIS MATTER WHEN I ASKED HIM. HE JUST SAID KIA IS LOOKING INTO IT. HE GAVE MY HUSBAND AND I THE IMPRESSION HE KNOWS WHAT IS GOING ON, HE SAID HE WAS NOT AT

THE TRUCK STEERING STICKS AT HIGHWAY SPEEDS. IT RESISTS MOVING THEN LETS GO ALL AT ONCE. THIS CAUSES OVER CORRECTION FORCING THE TRUCK TO WANDER SIDE TO SIDE IN THE LANE. I'VE HAD IT BACK TO THE DEALER TWICE WITH NO SOLUTION. IT'S AN IRRITATION AT BEST AND UNSAFE AT WORST.

1 WEEK AFTER PURCHASING MY 2017 KIA SORENTO FE AWD FROM ROCHESTER TOM KADLEC KIA IN AUGUST 2019, I WENT TO USE MY CRUISE CONTROL AND IT WOULDN'T SET. "CRUISE" CAME ON, BUT COULD NOT BE SET TO MY SPEED. ISSUE HAPPENED AROUND 1-2 TIMES A WEEK ON 45 MILE COMMUTE ON HIGHWAY. LATER ON ABOUT A MONTH LATER, I SET MY CRUISE CONTROL AND ONCE SET, THE SPEED BEGAN TO CLIMB. STARTING AT 65, AND GOING UP TO 70 BEFORE I HAD TO USE MY BRAKES TO TURN CRUISE CONTROL OFF AS THE BUTTONS DIDN'T WORK. ON DEC 16TH, MY CAR SHOWED A CHECK ENGINE LIGHT THEN STALLED AFTER PUTTING IT INTO DRIVE FROM REVERSE. I TURNED THE CAR OFF, THEN BACK ON AND DROVE "NORMALLY". TOOK IT INTO THE SHOP SAME DAY FOR AN OIL CHANGE AND THEY READ THE CODES, "P2106, P2110, P063 LIMP MODE AND THROTTLE ACTUATOR CONTROL RANGE" THEY ALSO NOTED MY VEHICLE HAS A TIMING COVER GASKET AND OIL PAN GASKET LEAK, AND MY BATTERY TESTED AT 12.39VOLTS AND 339CCA OUT OF 640CCA. RECOMMENDED BATTERY REPLACEMENT. MY SHOP ASKED ME TO CHECK THE DEALERSHIP FOR MY WARRANTY, AND IT'S 5 YEARS OR 60,000 MILES. I CAME INTO THE SHOP AT 62,334 MILES. THE KIA DEALERSHIP REFUSED TO LOOK INTO THE ISSUE UNLESS I PAID 160 FOR THEIR OWN INSPECTION, AND EVEN THEN, IT'D BE HIGHLY UNLIKELY THEY WOULD DO ANY GOODWILL REPAIR. REPLACED BATTERY 12/26/19 AFTER MULTIPLE FAILURES AND JUMPS TO START, AND FINALLY WOULDN'T TAKE A CHARGE OR JUMP.

TL* THE CONTACT OWNS A 2017 KIA SORENTO. WHILE DRIVING 35 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR FLASHED. THE CONTACT TOOK THE VEHICLE TO METRO KIA OF MADISON (5442 WAYNE TERRACE, MADISON, WI 53718) AND WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V907000 (FUEL SYSTEM, GASOLINE, ENGINE). THE DEALER REPLACED THE KNOCK SENSOR. ON ANOTHER OCCASION, WHILE TRAVELING 45 MPH, THE SAME FAILURE OCCURRED WITH THE CHECK ENGINE WARNING INDICATOR FLASHING. THE CONTACT RETURNED THE VEHICLE TO THE SAME DEALER AND WAS INFORMED THAT THE VIN WAS INCLUDED IN A NEW UNKNOWN RECALL. THE VEHICLE REMAINED IN THE POSSESSION OF THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

DECEMBER 19,2019 OUR 2017 KIA SORRENTO WITH 37K MILES ON IT WOULD NOT START. THE TEMPERATURE WAS BELOW ZERO AND THOUGHT THAT HAS SOMETHING TO DO WITH IT. INITIALLY THE CAR TRIED TURNING OVER BUT AFTER A FEW ATTEMPTS, IT STOPPED DOING ANYTHING. WE WORKED THROUGH A NUMBER OF PROBLEM SOLVING STEPS AND AFTER A WHILE CALLED ROADSIDE ASSISTANCE AND THEY TOWED THE CAR TO THE KIA DEALERSHIP WHERE WE LEASED IT FROM. ON DECEMBER 23, WE CALLED FOR A STATUS AND WERE TOLD THE ENGINE IS SEIZED. THE SERVICE DEPARTMENT SAID THE OIL DRAINED WAS BLACK AND SLUDGE. THEY WENT ON TO SAY WE DID NOT CHANGE THE OIL AND WILL BE RESPONSIBLE FOR A NEW ENGINE AND LABOR. THE OIL WAS CHANGED ON TIME AS THE KIA REMINDS YOU OF THE SERVICE. THERE WAS NO NOTICE OR INDICATION THAT THERE WAS AN ISSUE, JUST SEIZED. AT APPROXIMATELY 20,000 MILES ON THE CAR, THE TRANSMISSION BLEW AND NEEDED THAT REPAIRED AS WELL. SEEING OTHERS DESCRIBE A SIMILAR ISSUE MAKES ME THINK THIS IS A DESIGN FLAW. KIA SHOULD MAKE THIS A RECALL AND PROVIDE RESTITUTION.

HEADLIGHTS TURNED OFF WHILE I WAS DRIVING ON THE FREEWAY TWICE THIS WEEK. THE FIRST TIME IT HAPPENED I GOT THEM BACK ON BY SWITCHING THEM OFF THEN BACK ON. THE SECOND TIME THEY WENT OFF FOR A FEW SECONDS AND CAME BACK ON WITHOUT ME DOING ANYTHING.

ON OCTOBER 10 2019 MY WIFE WAS DRIVING THE KIDS TO SCHOOL IN OUR 2017 KIA SORENTO AND BEFORE SHE COULD GET OUT OF THE NEIGHBORHOOD THE CAR STARTED TO JERK UNCONTROLLABLY AND LOST ALL ACCELERATION BEFORE IT CUT OFF. SHE THEN TRIED TO RESTART THE CAR SEVERAL TIME BUT WAS UNSUCCESSFULLY IT IT STARTING BACK UP BEFORE IT STALLED OUT. AFTER THE CAR WAS LEFT ALONE FOR A WHILE I WENT OUT TO THE CAR AND IT STARTED BACK UP AND SEEMED LIKE IT DROVE FINE. WE DID NOT TAKE IT TO THE DEALERSHIP THAT TIME. AFTER THAT MY WIFE SAID THAT SHE FELT THE VEHICLE WAS NOT DRIVING LIKE IT SHOULD. SHE SAID THAT YOU BASICALLY HAD TO FLOOR IT FOR IT TO GET UP TO CRUISING SPEED. APPROXIMATELY 6 WEEKS LATER MY WIFE STARTED TO HAVE MORE PROBLEMS WITH THE VEHICLE. SHE STATED THAT THE ACCELERATION PROBLEM WAS VERY NOTICEABLE AND WAS SCARIED THAT IT WAS GOING TO STALL OUT AGAIN BEFORE SHE COULD GET HOME THAT DAY. SHE WAS ABLE TO GET HOME SAFE THAT TIME. LATER ON THAT DAY SHE HAD TO GO BACK OUT AND SHE SAID THAT IT STARTED UP FINE AND DROVE FINE UNTIL WITH OUT WARNING IT JUST SHUT OFF WHILE SHE WAS DRIVING IN THE MIDDLE OF BUSINESS INTERSECTION. THE CAR STARTED UP JUST FINE ONCE IT SHUT OFF AND MY WIFE DROVE IT TO A NEARBY PARKING LOT WHERE IT SAT UNTIL IT WAS TOWED TO THE DEALERSHIP. THE DEALERSHIP HAS HAD THE VEHICLE ABOUT 3 WEEKS NOW AND ARE UNABLE REPLICATE THE PROBLEM. THE DEALERSHIP SAID THAT THEY HAVE DONE EVERYTHING POSSIBLE TO SEE IF THERE WAS A PROBLEM WITH THE CAR. SINCE THEY CANNOT REPLICATE THE PRO

8/19/19 I HAD A SCHEDULED OIL / FILTER CHANGE AT DEALERSHIP,MILEAGE 50280. 10/11/19 I CHECKED MY OIL AND THERE WAS NO OIL ON THE OIL DIPSTICK. THERE WERE NO LEAKS, NO OIL ON GARAGE FLOOR, NO OIL WARNING LIGHT. I BROUGHT IT TO THE DEALERSHIP SAME DAY, 10/11/19, I THOUGHT MAYBE THE TECH DID NOT PUT CORRECT AMOUNT OF OIL, I ONLY HAD AN ADDTL. 2700 MILES AND WAS NOT SCHEDULED FOR AN OIL CHANGE YET. ONE OF THE TECHS PUT ABOUT 1 1/2 - 2 QUARTS OF OIL IN IT AND TOLD ME TO KEEP AN EYE ON IT. SATURDAY, 12/07/19, IT HAPPENED AGAIN,NO OIL WAS SHOWING ON THE DIPSTICK. I WAS GOING TO HAVE DEALERSHIP DO THE OIL CHANGE, I WAS CLOSE TO THE MILEAGE TO GET ONE, BUT NOT QUITE, BUT INSTEAD OF DEALERSHIP DOING OIL CHANGE, HE SAID TO BRING IT BACK MONDAY 12/09/19 TO HAVE A 'TECH LINE' OPENED. I AM THE ORIGINAL OWNER OF THIS 2017 KIA SORENTO AND IT IS STILL UNDER WARRANTY.

WAS DRIVING FROM WORK TO HOME. (APPROXIMATELY A 10 MILE TRIP.) THERE WAS NO INDICATION OF ENGINE TROUBLE OR ANY WARNING LIGHTS ON AT ALL. ABOUT HALF WAY MY CAR BEGAN TO RUMBLE AND NOT SHIFT. NOW AN ENGINE LIGHT INDICATES ALONG WITH AN OIL PRESSURE GAUGE. AS I FIND A SAFE PLACE TO PULL OVER MY CAR SHUTS DOWN. THERE WAS NO PRIOR INDICATION THAT MY CAR NEEDED OIL OR SERVICE.

AFTER OIL CHANGE , WITHIN 1500MILES MISSING 2 QUARTZ OF OIL. NOT NORMAL.

MY 2017 KIA SORENTO HEADLIGHTS WHEN OPERATING IN AUTO MODE WILL UNEXPECTEDLY AND WITHOUT WARNING TURN OFF. I HAVE TO TURN THE SWITCH MANUALLY TO MAKE THEM COME BACK ON. THIS CREATES AN EXTREME SAFETY HAZARD. IT HAS HAPPENED BOTH ON THE HIGHWAY / INTERSTATE AS WELL AS BACK ROADS. THIS NEEDS TO BE ADDRESSED BY KIA ASAP.

HEADLIGHTS TURN OFF AND ON INTERMITTENTLY AT NIGHT. THIS OCCURS IN THE AUTO HEADLIGHT MODE. THIS WHILE TRAVELING. NO EXTERNAL LIGHT SOURCES OF CONSEQUENCE TO TRIGGER SHUT OFF. SOMETIMES 30 SEC OTHERS A MINUTE OR MORE. SCARY ON WINDING COUNTRY ROADS.