2017 Kia Sorento complaints

On May 18,2021 my Kia Sorento SXL AWD V6 caught on fire for unknown reason. I was driving with windows open sunroof open and cruise set. Not a single warning light or any weird sounds at all. A car pulled up yelling at me that my car was on fire to pull over off the interstate. I saw nor smelled any smoke anywhere but then I saw a cop had someone pulled over so I figured it would be safe since I was an alone female and it was car of males yelling at me to pull over. As soon as I got out and walked to the front of the car there was still no smoke but flames and what I assumed was plastic dripping from the entire underneath. At this time flames shot out from all around the hood and up the windshield as it instantly shattered. As I ran for my life as stuff kept exploding the state trooper had already called for help so fire department arrived in less then 3 min but my car was gone in less than 45 seconds after I stepped out. I am mentally and physically hurt but luckily only a burn the size of a quarter on my wrist but due to shock while watching my car burn and explode my legs gave out and I sat down hard so 5 days after the fire my legs have recovered from running up an incline for my life but my back pain has only increased. But insurance only covers injuries from the car so running from exploding cars and getting injured is not their problem. Just like Kia allowing all of us Sorento owners to drive our family and loved ones around on a bomb waiting to blow at any moment isn’

WHEN THE CAR'S HEADLIGHT SWITCH IS SET TO 'AUTO', THE HEAD AND TAILLIGHTS WILL TURN ON AND OFF AT RANDOM, REGARDLESS OF LIGHTING CONDITIONS. THE LIGHTS RANDOMLY TURN ON WHILE THE CAR IS OFF AND STATIONARY AND HAS RESULTED IN A DRAINED BATTERY ON THREE OCCASIONS. . THE LIGHTS TURN ON AND THEN BACK OFF WHILE IN MOTION DURING DAYTIME DRIVING (AS INDICATED BY THE DASHBOARD INDICATOR). WHEN ON AND WHILE IN MOTION AT NIGHT, THE LIGHTS TURN OFF, RESULTING IN ZERO VISIBILITY WHILE DRIVING.

I HAD MY KIA FOR 32 DAYS WHEN I WAS LEAVING THE DEALERSHIP FROM PICKING UP THE TAG FROM SOUTHEASTERN AUTO, THE CHECK ENGINE LIGHT CAME ON ALL OF A SUDDEN. WE WERE GOING DOWN A VERY CURVY HIGHWAY RUNNING 45 TO 50 MPH. MIND YOU, NO PROBLEM UNTIL THEN. WE MADE 5 MILES WHEN IT LOST POWER. IT WOULDNT GO OVER 35MPH. WE CALLED THE DEALERSHIP AND WAS TOLD TO STOP AND TURN IT OFF AND BACK ON, AS IT MAY BE IN LIMP MODE. AFTER WE DID THAT WE WERE HEADED BACK TO THE DEALERSHIP WHEN IT COMPLETELY LOST ALL POWER, THEN IT SOUNDED LIKE GRINDED UP METAL AND SPIT IT OUT. THEN IT SHUT OFF AND WOULD NOT CRANK. WE WERE RIGHT ON THE ROAD, IN A CURVE THAT WAS UP HILL. WHERE TRAFFIC WAS VERY FLYING BOTH DIRECTIONS. IT WAS TERRIFYING WAITING FOR THE TOW TRUCK THE DEALERSHIP SENT. THEY SENT IT TO THEIR MECHANIC IN WILKESBORO, WHO DETERMINED IT THREW A ROD THREW THE MOTOR. NOW IT'S BEING TOWED TO A KIA DEALERSHIP WHERE THEY ARE SUPPOSED TO PUT A NEW MOTOR IN IT FOR $300BFROM

ON SOME OCCASIONS THE STEERING WAS NOT SMOOTH, AS IF IT STUCK JUST A LITTLE AND I WOULD HAVE TO LIGHTLY JERK IT. THIS WAS ALWAYS HIGHWAY. THEN ABOUT A WEEK AGO MY OIL LIGHT FLICKERED AND I MEAN ONLY A SECOND AND THEN AGAIN ON THE WAY HOME. WHEN I CHECKED MY OIL, THERE WASN'T A DROP ON THE DIPSTICK AND IT LOOKED TO HAVE A LITTLE BURNT OIL ON VERY TIP. IT WAS ALSO VERY HARD TO GET THE OIL CAP ON TO ADD OIL. I HAD TO ADD 3 QUARTS! WHY DID MY OIL LIGHT COME ON BEFORE THIS AND WHY DID IT NOT STAY ON? MY CAR IS A 2017 KIA SORENTO AND HAS ONLY HAD MAINTENANCE AT THE DEALER WHERE IT WAS BOUGHT. I WAS SHOCKED WHEN I LOOKED ONLINE AND SAW THIS WAS AN ISSUE FOR YEARS. WHY ISNT SOMEONE MAKING KIA ACCOUNTABLE? I CANT AFFORD TO PAY UPFRONT FOR REPAIRS AND WHEN COURTS DECIDE YEARS LATER MAYBE WE'LL GET REIMBURSED, THEY DON'T WAIT ON THEIR PAYMENTS FOR THE VEHICLES.

THE FLASHING CHECK ENGINE LIGHT CAME ON MY 2017 KIA SORENTO, THE CAR WENT INTO LIMP MODE, AND WOULD NOT DRIVE OVER 20 MPH. I WAS DRIVING ON AN INTERSTATE AT THE TIME, AND IT WAS EXTREMELY DANGEROUS TO CROSS TWO HIGHWAY LANES AT 20 MPH TRYING TO PULL OVER TO THE SHOULDER. THE CAR WAS TOWED TO BURNS AUTO SHOP. THEY PULLED UP CODE P1326 AND SAID THIS WAS A KNOWN KIA ISSUE AND A KIA DEALER SHOULD FIX IT FOR FREE. MY CAR HAS 35,000 MILES AND IS STILL UNDER THE 10 YEAR/100,000 MILES KIA WARRANTY. THE CAR WAS TOWED TO FRED BEANS KIA DEALER IN LANGHORNE, PA, WHO REFUSED TO CHECK IT FOR 10 DAYS. KIA REFUSED TO PAY FOR A RENTAL CAR (EVEN RETROACTIVELY) UNTIL THE MECHANIC CHECKED IT - A HUGE INCONVENIENCE TO MY FAMILY OF 6 WHO HAD TO USE 1 CAR FOR 2 WEEKS. WHEN FRED BEANS FINALLY CHECKED THE CAR, THEY CLAIMED TO NOT BE ABLE TO SEE THE CODE. THEY CONCEDED THAT WHAT HAPPENED IS A KNOWN KIA ISSUE AND COULD HAPPEN AGAIN AT ANY TIME. IT'S TERRIFYING TO KNOW MY CAR COULD AT ANY TIME SLOW DOWN TO 20 MPH ON THE HIGHWAY. DESPITE KIA'S CLAIMS THAT THE CAR COULD DRIVE UP TO 55 MPH WITH THE CODE ON, MY SPEED PLUMMETED TO 20 MPH WITHIN SECONDS AND WOULD NOT GO UP DESPITE PRESSING THE GAS PEDAL FOR SEVERAL MINUTES. KIA SAID MY CAR'S VIN WAS NOT AMONG THOSE AFFECTED BY THE RECALL. YET, SINCE THE P1326 ISSUE DID HAPPEN TO MY CAR, MY VIN SHOULD BE INCLUDED. DESPITE KNOWING OF THE ISSUE, KIA AND ITS DEALERS REFUSE TO TAKE MY FAMILY'S SAFETY SERIOUSLY. THEY BOTH SUGGEST I KEEP DRIVING 'UNTIL IT HAPPENS AG

TL* THE CONTACT OWNS A 2017 KIA SORENTO. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STARTED MAKING AN ABNORMAL SOUND. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD TAKEN THE VEHICLE TO DESTINATION KIA (760 CENTRAL AVE, ALBANY, NY 12206) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED TO BE TEST DRIVEN TO DETERMINE THE CAUSE OF THE FAILURE. UPON TEST DRIVING THE VEHICLE, THE CONTACT WAS INFORMED THAT THE ENGINE WAS BLOWN AND THAT SHE WAS RESPONSIBLE FOR REPLACING THE ENGINE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

HEADLIGHTS AND DASH BOARD SHUT OFF RANDOMLY IN AUTO MODE DURING NIGHT TIME DRIVING WHICH CAUSES IMMEDIATE CONCERN, FEAR OF ACCIDENT, AND UNWANTED REACTIONS SUCH AS LOOKING AWAY FROM ROAD TO FIND LIGHT STALK AND FIDDLE WITH IT TO GET LIGHTS TO TURN BACK ON. IMAGINE DRIVING THE SPEED LIMIT AT 50 TO 70 MPH IN VARIOUS TRAFFIC CONDITIONS WHEN YOU ARE SURPRISED BY THIS PROBLEM AND WHAT THE TO DO WHEN IT HAPPENS! I HAVE OVER 49000 MILES ON THIS CAR BUT THE PROBLEM WHICH I HAVE DOCUMENTED TWENTY FIVE INSTANCES HAS BEEN IN TO SEVERAL KIA DEALERSHIPS WITH EACH TIME BEING TOLD IT IS NOT A COMMON OCCURANCE AND THAT THEY COULD NOT RECREATE THE PROBLEM. THIS IS A COMMON RESPONSE AND DODGE OF THE ISSUE. NATURALLY THEY CANNOT RECREATE PROBLEM AS THIS OCCURS DURING THE NIGHT WHEN DEALERSHIP IS CLOSED TECHS ARE AT HOME. GIVEN THAT THERE SEEMS TO BE MANY INSTANCES OF THIS PROBLEM REPORTED IT SEEMS NHTSA IS NOT DOING ENOUGH TO PRESSURE KIA TO FIND A CAUSE AND RECALL 2017 SORENTOS FOR A FIX THAT IF IT HASN'T HAPPENED YET SERIOUS DAMAGE OR DEATH IS BOUND TO OCCUR. PLEASE PAY ATTENTION AND START SOME ACTION BEFORE SERIOUS CONSEQUENCES OCCUR!!!

DRIVING AT ABOUT 75 MILES PER HOUR AND SUDDENLY THE HOOD POP OPEN FORTUNATELY I WAS ABLE TO STOP ON TIME AND PREVENT SOMETHING MAJOR HAVE TO NOTE THAT THERE WAS NO TOO MUCH TRAFFIC.

AFTER COMPLAINT # 1399932, KIA SERVICE CALLED ME MARCH 5TH TO SAY THE TURBO NEEDED TO BE REPLACED.

FOLLOW UP TO LAST TWO COMPLAINTS. MAR 16 KIA SERVICE CALLED TO SAY A PART IF ENGINE NEEDED TO BE REPLACED A CYLINDER. ORIGINAL PROBLEM BEGAN 2/7/2021

AUTOMATIC REAR LIFTGATE CLOSED ON MY HAND AND DID NOT RELEASE. SENSORS DID NOT ACTIVATE. CAR WAS PARKED ON A DESERTED RESIDENTIAL STREET, ENGINE WAS NOT RUNNING.I COULD NOT REACH HATCH TO OPEN THE DOOR. FORTUNATELY, I HAD SOMEONE WITH ME. I HAD TO SEEK MEDICAL SERVICES AND PHYSICAL THERAPY. HAND INJURY WILL RESULT IN LIFELONG DISCOMFORT. KIA WAS NOTIFIED AS WAS MY AUTO INSURANCE COMPANY. I WAS ADVISED TO GET A SAFETY CHECK AT THE DEALERSHIP, BUT BECAUSE OF THE PANDEMIC I AM ISOLATING AND AVOIDING EXPOSURES.

MY CAR DIED GOING 50MPH AND WAS LATER DETERMINED THAT THE ENGINE SEIZED. I BOUGHT THE CAR A YEAR PRIOR INSPECTED AND HAD THE OIL CHANGED. I ONLY OWNED THE CAR FOR A YEAR.

ON FEBRUARY 17, 2021 A VEHICLE PULLED OUT IN FRONT OF ME ON A HIGHWAY CAUSING ME TO SLAM THE BRAKES SO HARD TO AVOID HITTING THE VEHICLE. AFTER THE VEHICLE PROCEEDED ACROSS THE ROAD WHEN I TRIED TO CONTINUE FORWARD MY SORENTO HAD VERY LITTLE POWER NO MATTER HOW MUCH I TRIED TO GIVE THE VEHICLE GAS. AS I DROVE SORENTO HOME IT HAD VERY LITTLE POWER. I COULD BARLEY GET VEHICLE TO GO THE 5 PLUS MILES TO MY HOUSE TRAVELING AT LEAST THAN 25 MILES PER HOUR. POSSIBLY LESS THAN THAT AND AS I TRIED TO DRIVE UP THE HILL TO MY HOUSE I BARELY GOT THERE. THE VEHICLE DID NOT HAVE POWER TO GO UP HILL. AFTERWARDS THE VEHICLE WOULD NOT START AND STAY ON.. I HAD IT TOWED TO KIA DEALERSHIP WHERE IS HAS BEEN FOR A WEEK.

RIGHT SIDE PASSENGER SEAT HAS NOT WARNING/SOUND TO REMIND PASSENGER TO FASTEN SEAT BELT. SPOKE WITH DEALER AFTER PURCHASE AND WAS TOLD THE VEHICLE I PURCHASED ONLY HAS A REMINDER SOUND FOR DRIVER SIDE ONLY. DOES NOT SEEM TO COINCIDE WITH REQUIREMENTS FOR SEAT BELT NOTIFICATION.

MY 2017 KIA SORENTO HAS HAD REPEATED OIL LEAKS DUE TO MULTIPLE OIL PRESSURE SWITCH ASSEMBLY FAILURES. AT 27,000 MILES MY KIA EXPERIENCED A SIGNIFICANT OIL LEAK (IDENTIFIED BY ME DUE TO THE STRONG SMELL OF OIL BURNING COMING FROM THE A/C.) KIA REPLACED THE OIL PRESSURE SWITCH PART #94750-37100 AT THAT TIME. AGAIN AT 60,000 THIS SAME PART FAILED (AGAIN IDENTIFIED BY THE STRONG SMELL OF BURNING OIL COMING FROM THE ENGINE) AND ONCE AGAIN KIA REPLACED THE OIL PRESSURE SWITCH (PART #94750-37100.) HAVING THE SAME PART FAIL TWICE IN 60,000 AND HAVING OIL LEAKS REPEATEDLY IS NOT ONLY A FIRE HAZARD (I WOULD POINT YOU TO A SIMILAR PROBLEM YOU FORCED GM TO PERFORM A RECALL IN 2015) BUT THIS COULD SEVERELY SHORTEN THE LIFE OF THE CAR ENGINE AS WELL.

ENGINE BURNS UP OIL VERY QUICKLY WAY BEFORE 3,000 MILES AND THERE ARE NO ALERTS THAT THE OIL IS LOW. STEERING GETS "STUCK" AT TIMES FOR BRIEF AMOUNTS OF TIME AND NEEDS TO BE READJUSTED IN THE ROAD. THIS HAPPENS ON STRAIGHT HIGHWAYS AND IN CURVE. WINDSHIELD WIPER FLUID FUNCTION DOES NOT WORK.

WHITE SMOKE IN EXHAUST AND LOUD GRIND WHEN COLD START. PAINT IS PEELING IN THE BACK

TL* THE CONTACT OWNS A 2017 KIA SORENTO. THE CONTACT STATED WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE WOULD NOT START. THE CONTACT JUMP STARTED THE VEHICLE AND TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO REPLACE THE BATTERY HOWEVER, THE FAILURE PERSISTED. THE CONTACT HAD THE VEHICLE TOWED TO LOCAL DEALER BILL BRYAN KIA (9039 US-441, LEESBURG, FL 34788) AND WAS ADVISED TO NOT TO LEAVE THE KEY IN THE VEHICLE TO PREVENT FUTURE FAILURES. THE VEHICLE WAS RETURNED HOWEVER, THE FAILURE PERSISTED. AFTER FIVE DAYS, THE CONTACT HAD THE VEHICLE TOWED BACK TO THE SAME DEALER TO BE REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 39,744.

WHILE THE VEHICLE IS IN MOTION A RED WARNING LIGHT APPEARS IN THE SHAPE OF A STEERING WHEEL AND THE STEERING BECOMES VERY STIFF. THIS HAPPENS INTERMITTENTLY AFTER PUTTING IT TO GEAR AND DRIVING FORWARD OR BACKING OUT AND IT HAS ALSO HAPPENED WHILE HIGHWAY DRIVING. LUCKILY THESE INCIDENTS HAVE HAPPENED WHILE DRIVING STRAIGHT AND OCCURS FOR A SHORT DURATION. IT IS CONCERNING FROM A SAFETY STANDPOINT. I BROUGHT IT IN TO A KIA DEALERSHIP AND IT HAS SOMETHING TO DO WITH THE ELECTRONICS IN THE STEERING COLUMN. THEY HAVE NO RECALL LISTED AND IT IS VERY EXPENSIVE TO REPLACE OUTSIDE THE 50K BASIC MILEAGE WARRANTY WHICH OURS IS SINCE WE TEND TO PUT A LOT OF HIGHWAY MILES ON OUR VEHICLE. IT ISN'T TOO MUCH OVER THOUGH AND WE TAKE VERY GOOD CARE OF IT. I WOULD FIND IT VERY HARD TO BELIEVE IT THAT IS CAUSED FROM WEAR AND TEAR BUT MORE LIKELY TO BE A MANUFACTURER DEFECT.

IF LIGHTS ARE IN AUTOMATIC THEY WILL SHUT OFF IN THE PITCH BLACK AND YOU HAVE TO TURN THEM ON WITH THE SWITCH. THIS COULD CAUSE A MAJOR ACCIDENT

POWER STEERING WENT OUT. RADIO TURNS ON AND OFF GOING DOWN THE ROAD. HEADLIGHTS TURN OFF AND ON BY THEMSELF. BATTERY IS NOW DEAD. CAR WILL NOT RUN. TRANSMISSION LIGHT CAME ON ALL IN ONE DAY..I'VE HAD THIS VEHICLE FOR 4 TO 5 MONTHS

WHILE DRIVING AT NIGHT, AND ALSO WHEN STARTING CAR AT NIGHT. I LEAVE MY LIGHTS ON AUTO. LATELY MY LIGHTS HAVE BEEN TURNING OFF, WHILE DRIVING ON BACK ROADS AND ON INTERSTATE. I HAVE TO TRN LIGHT SWITCH TO OFF THEN TURN TO ON.

ENGINE LIGHT IS ON TRY TO DRIVE IT'S STOPPING AND IT'S A KNOCKING NOISE COMING FROM ENGINE

MY CARE BURNS OIL YO ALMOST EMPTY BEFORE THE 3000 MILE OIL CHANGE

VEHICLE WAS STATIONARY PARKED IN DRIVEWAY. REAR LIFT GATE WAS ACTIVATED BY OWNER WITH KEY FOB. GRANDCHILD RAN UNDER THE LIFT GATE. OWNER PULLED CHILD FROM REAR LIFT. GATE BRUSHED CHILD'S BACK AND CONTINUED TO CLOSE . OWNER THEN PLACED SEVERAL INAMINATE OBJECTS UNDER REAR OF CAR PROTRUDING FROM CARGO HOLD AND ENGAGED THE LIFT GATE. GATE CLOSED EACH TIME UNRESTRICTED TRAPPING THE OBJECT. CALLED KIA REPORTED PROBLEM.

WAS DRIVING DOWN THE STREET ENGINE STARTED TO MAKE LOUD NOISE AND STALLED COASTED TO A PARKING LOT. NOTICED SMOKE GOT OUT TO FIND THE ENGINE ENGULFED IN FLAMES.

THE STEERING ON MY SORENTO EX FEELS 'STICKY' AND UNSAFE. WHENEVER DRIVING, WHETHER IN THE CITY, ON THE HIGHWAY, OR IN A NEIGHBORHOOD, IT FEELS AS THOUGH THE STEERING WHEEL IS CONSTANTLY GETTING STUCK FOR HALF OF A SECOND AND NEEDS CONSISTENT READJUSTMENT. THE PROBLEM IS ESPECIALLY EVIDENT WHEN DRIVING AROUND A TURN, BUT IT IS VERY NOTICEABLE EVEN WHILE DRIVING ON A STRAIGHT ROAD OR HIGHWAY.

HEADLIGHTS INITIALLY WERE JUST FLICKERING ON OCCASION NOW HEADLIGHTS ARE TURNING OFF WHILE DRIVING. SOMETIMES THEY GO BACK ON AND SOMETIMES THEY DON'T. WARNING ⚠️ COMES ON AND DASH DISPLAY ALSO INDICATES A HEADLAMP ISSUE. SOMETIMES TURNING THEM ON AND OFF HELPS.BEEN GRADUALLY GETTING WORSE. NOW ALL LIGHTS WILL NOT TURN ON INCLUDING BRIGHTS. HORN ALSO NOT WORKING. HAS HAPPENED MULTIPLE TIMES AT NIGHT ON BUSY CITY STREETS.

OVER THE LAST SEVERAL MONTHS, MY ENGINE HAD BEEN BURNING OIL EXCESSIVELY. I HAD TO ADD 5 QUARTS OF OIL EVERY 1-2 WEEKS. 3 WEEKS AGO, WHILE DRIVING ON THE HIGHWAY, MY CAR BEGAN TO SLOW, THE LIGHTS ON MY DASH WERE BLINKING AND THE CAR WAS NOT ACCELERATING. WHEN I WAS IN A SAFE AREA, I ATTEMPTED TO RESTART THE CAR AND IT DID NOT START. KIA DIAGNOSED THE CAR WITH WORN BEARING RODS. THE CAR IS 4 YEARS OLD AND HAS 136,000 HIGHWAY MILES.

HEADLIGHT KEEP BLOWING

MY 2017 KIA SORENTO HEADLIGHTS SHUT OFF FOR NO REASON WHEN I AM DRIVING. WHEN THEY ARE IN AUTO MODE THEY WILL TURN OFF FOLLOWED BY A WARNING ON MY SCREEN SAYING THEY HAVE SWITCHED FROM AUTO TO MANUAL. I HAVE TO TURN THE KNOB TO OFF THEN BACK ON. THEY ALSO SHUT OFF IN MANUAL MODE. THIS IS EXTREMELY DANGEROUS AND FRIGHTENING,ESPECIALLY WITH MY TODDLER IN THE BACK SEAT. I AM TOLD A TSB HAS BEEN STARTED AND POSSIBLY A CLASS ACTION LAWSUIT. WHEN WILL KIA DO A RECALL? ONE DEALERSHIP TOLD ME THEY HAVE NO IDEA WHAT IT COULD BE BECAUSE IT HASNT HAPPENED TO THEM, ANOTHER DEALERSHIP SAID THEY HAVE NEVER HEARD OF IT BUT ARE WILLING TO TAKE A LOOK TO SEE IF THEY CAN FIX THIS BUT I WILL HAVE TO PAY. THIS IS NOT RIGHT SINCE THIS IS A KIA DEFECT WITH MULTIPLE COMPLAINTS.

SINCE AUGUST 2019, I HAVE BEEN EXPERIENCING INTERMITTENT HEADLIGHTS FAILURE WHILE DRIVING AND THE HEADLIGHTS WAS SET ON AUTO. THE HEADLIGHTS WOULD SHUT OFF FOR 5-10 SECONDS UNEXPECTEDLY AND WILL TURN ON AGAIN. WHEN IT HAPPENS AGAIN THIS PAST SATURDAY (11/7) , I NOTICED WHEN THE HEADLIGHTS WENT OFF, ONLY THE HEADLIGHTS SYMBOL WAS LIGHTED ON THE DASH. NORMALLY, WHEN THE HEADLIGHTS WERE SWITCHED ON AUTO BOTH THE FRONT AND REAR TAILLIGHTS AND HEADLIGHTS SYMBOL WOULD BE LIGHTED ON THE DASH. I HAVE SPOKEN TO FAIRFAX KIA SERVICE TECHNICIAN ABOUT THIS PROBLEM BUT SINCE THE PROBLEM COULD NOT BE REPRODUCED, HE WAS UNABLE TO RESOLVE THE ISSUE. IN REVIEWING YOUR SITE, IT APPEARS OTHER OWNERS OF 2017 KIA SORENTO HAVE HAD SIMILAR ISSUES WITH THE HEADLIGHTS SHUTTING OFF WHILE USING THE AUTO HEADLIGHTS FEATURE. I FEEL THIS IS A SERIOUS SAFETY CONCERN, THEREFORE, I AM HOPING YOUR AGENCY WILL INITIATE AN INVESTIGATION ON THE MATTER TO RESOLVE THE ISSUE BEFORE SOMEONE GETS SERIOUSLY INJURED OR DIE AS A RESULT OF THIS ISSUE.

WHILE DRIVING ON THE FREEWAY AT APPROX. 70MPH THE SORENTO LOST ALL ENGINE POWER AND SHUT DOWN. NO CHECK ENGINE OR ANY OTHER WARNING LIGHT CAME ON. PRIOR TO THE SHUTDOWN THERE WAS NO PERFORMANCE ISSUE WITH THE SORENTO, OR ANY INDICATION THERE WAS AN ENGINE PROBLEM. DRIVER WAS ABLE TO GET SORENTO TO THE SHOULDER. CAR RESTARTED BUT ONLY FOR 1/4 MILE AND SHUT DOWN AGAIN. COULDN'T BE RESTARTED. KIA SAID NEEDED A FULL ENGINE REPLACEMENT, WOULDN'T HONOR WARRANTY.

THE PASSENGER SIDE BACK DOOR HANDLE JUST FELL OFF.

STEERING IS STICKY, FORCING DRIVER TO ROTATE STEERING WHEEL IN AN EXAGGERATED WAY TO CORRECT THE ISSUE. DOOR HANDLE COVER ON PASSENGER REAR SIDE BROKE WITHIN 6 MONTHS OF OWNING THE CAR.

WHEN THE VEHICLE IS DRIVING STRAIGHT THE STEERING WILL FEEL LIKE IT HESITATES SLIGHT MOVEMENTS AND THEN RELEASES CAUSING ME TO OVER STEER. ALMOST LIKE THE ELECTRONIC STEERING IS INTERMITTENT. TO THE POINT WHERE I WILL END UP IN THE OTHER LANE SLIGHTLY AND CONTINUALLY HAVE TO COUNTER STEER THE VEHICLE.

I OWN A 2017 KIA SORENTO WITH 45,000 MILES. MY CHECK ENGINE LIGHT KEPT COMING ON ALONG WITH ENGINE NOISES. EACH TIME I WOULD BRING IT INTO LAYTON, UT KIA SERVICE CENTER, I WAS TOLD IT WAS JUST O2 SENSORS AND ONE TIME IT NEEDED THE ENGINE HARNESS REPLACED. JUST 3 WEEKS AFTER MY LAST VISIT TO THE SERVICE CENTER, I WAS DRIVING ON THE FREEWAY AND MY CAR JUST SUDDENLY LOST POWER AND WENT LIMP. I HAD IT TOWED TO THE SERVICE CENTER WHERE THEY TOLD ME I NEED A NEW ENGINE AND IT WON'T BE COVERED UNDER MY WARRANTY STATING IT WAS CAUSED BY LACK OF MAINTENANCE CAUSING ENGINE SLUDGE. BECAUSE WE HAD MY HUSBANDS COMPANY CHANGE OUR OIL SOME OF THE TIME ( KIA ACTUALLY DID EMISSIONS AND CHANGED IT 3 WEEKS PRIOR) THEY WOULD NOT ACCEPT THEIR DOCUMENTATION ON THIS. THERE IS A RECALL FOR THIS EXACT THING HAPPENING ON SAME YEAR, MAKE AND MODEL BUT ONLY FOR 4 CYLINDER AND WE OWN A 6 CYLINDER. THIS IS OBVIOUSLY A DEFECT WITH THE CAR.

I OWN A 2017 KIA SORENTO WITH 45,000 MILES ON IT. I HAVE TAKEN MY CAR IN SEVERAL TIMES DUE TO THE CHECK ENGINE LIGHT COMING ON AND ENGINE NOISES. WE WERE SENT HOME EVERY TIME AND TOLD OUR CAR WAS GOOD TO GO. I WAS DRIVING ON THE FREEWAY WHEN MY CAR SUDDENLY LOST POWER AND WENT LIMP, ALMOST CAUSING AN ACCIDENT. WE ARE NOW BEING TOLD WE NEED A NEW ENGINE DUE TO SLUDGE. THEY ARE STATING IT WAS CAUSED BY LACK OF MAINTENANCE AND REFUSING TO HONOR THE WARRANTY. WE GET REGULAR OIL CHANGES AND THE LAST BEING BY THE DEALERSHIP THEMSELVES JUST WEEKS PRIOR. BUT BECAUSE WE DID 2 CHANGES THROUGH MY HUSBANDS COMPANY, THEY WON'T ACCEPT OUR PROOF OF MAINTENANCE. MY MAKE, MODEL AND YEAR HAS A CURRENT RECALL ON THEIR ENGINES BUT BECAUSE MINE IS A 3.3L AND NOT 2.0 OR 2.4, IT'S NOT COVERED. THIS IS LUDICROUS.

STEERING WHEEL IS HARD TO TURN LEFT / RIGHT, IT FEELS LIKE ITS STUCK AND WILL NOT RELEASE FREE ,THEN YOU HAVE TO PULL IT BACK . ITS SCARES ME ON THE HIGHWAY. I TOOK IT TO THE DEALER AND THEY DIDN'T FIND ANYTHING WRONG. THIS FEELING GOES ON AND OFF

WHILE DRIVING (IN MOTION) THE VEHICLE, ON A CITY STREET, I IMMEDIATELY LOST POWER, COASTED TO CURB, TURNED VEHICLE OFF (ALTHOUGH ENGINE WAS NOT RUNNING). SEVERAL ATTEMPTS TO RESTART THE CAR HAVE BEEN TO NO AVAIL. PRIOR TO THIS EVENT, THE VEHICLE APPEARED TO BE WORKING GREAT WITH NO WARNING OR SENSOR LIGHTS. VEHICLE HAD TO BE PUSHED IN LOCAL HOTEL PARKING LOT. TOOK THE VEHICLE TO TWO VEHICLE REPAIR GARAGES, INCLUDING A KIA DEALER AND WAS TOLD THAT MY ENGINE HAD SEIZED (LOCKED) AND THAT I WOULD NEED ANOTHER ENGINE TO AFFECT REPAIR.

2017 KIA SORENTO. CONSUMER WRITES IN REGARDS MASSIVE FUEL LEAK ENGINE FIRE. *LD THE CONSUMER STATED THE VEHICLE LEAKED TWO GALLONS OF FUEL ONTO THE ENGINE COVER. THE VEHICLE BURST INTO FLAMES. THE VEHICLE WAS DESTROYED ALONG WITH SOME PERSONAL ITEMS. *JS

WHILE DYING ON HIGHWAY AT 65 MILES PER HOUR, THE VEHICLE JERKED VIOLENTLY AND WITHOUT WARNING I SAW EVERYTHING ON THE DASHBOARD BEGIN TO SHUT DOWN. I WAS ABLE TO GET OVER TO THE SHOULDER. EVERYTHING CHECKED OUT AND I BEGAN TO DRIVE AGAIN AS IF NOTHING WERE WRONG. A WEEK LATER IT HAPPENED AGAIN. THIS TIME I BARELY LIMPED HOME. VEHICLE HAS 62K MILES.

THE ENGINE LIGHT CAME ON ON THE DASH BOARD AND THE ENGINE POWER WAS DECREASING. I EXITED THE HIGHWAY AND MADE IT TO A GROCERY STORE PARKING LOT WHEN THE ENGINE DIED. THE CAR WAS NO LONGER OPERATIONAL AND WAS TOWED TO KIA PATTERSON IN ARLINGTON, TX. THEY SAID THE ENGINE NEEDED TO BE REPLACED AND THAT IT WAS NOT UNDER WARRANTEE. I COST $7429.97 TO REPLACE THE ENGINE.

TL* THE CONTACT OWNS A 2017 KIA SORENTO. THE CONTACT STATED THAT THE AUTO LIGHT SWITCH FAILED TO TURN OFF THE LIGHTS WHEN THE VEHICLE WAS SHUTOFF. THERE WAS NO WARNING LIGHT. THE FAILURE RECURRED TWICE. THE CONTACT STATED THAT ON ONE OF THE OCCASIONS IT RAINED. THE CONTACT CALLED THE GATEWAY KIA OF NORTH BRUNSWICK NJ DEALER LOCATED AT 720 CAROLIER LN, NORTH BRUNSWICK TOWNSHIP, NJ 08902, AND WAS INFORMED TO TURN THE AUTO SWITCH TO THE OFF POSITION. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN TO THE SAME DEALER. THE TECHNICIAN CHECKED THE VEHICLE AND TOLD THE CONTACT THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 43,000.

I WAS DRIVING TO MY HOUSE FROM MY CABIN AFTER TWO HOURS OF DRIVING I WAS AT A STOPLIGHT AND THE OIL LIGHT CAME ON SO I DECIDED TO KEEP GOING AND TAKE THE NEXT EXIT TO SEE IF I NEEDED OIL..BUT I NEVER MADE IT. MY SON THANKFULLY ROLLED HIS WINDOW AND WAS LIKE MOM THE CAR IS ON FIRE, I THEN TRIED TO PUT THE BREAKS ON BUT THEY DIDN'T WORK SO WE SLOWLY COASTED DOWN TO ABOUT 10-20 AND I WAS LIKE GET OUT. SO HE JUMPED OUT THE MOVING,ON FIRE CAR. HE SUFFERED FROM ROAD RASH. LONG STORY SHORT BY THE FLAMES WERE SO BIG ON THE DRIVES SIDE THAT MY SENSES FINALLY CAME TOGETHER AND SLAMMED THE CAR IN PARK TO STOP IT AND I CRAWLED OUT THE PASSENGER SIDE DOOR. BY THE TIME THE FIREMEN CAME TO PUT OUT THE FIRE THE CAR WAS BASICALLY TO THE FRAME.

WHILE IN THE AUTO POSITION AT RANDOM TIMES ALL MY EXTERIOR LIGHT WILL TURN OFF. I DRIVE A LOT FOR MY JOB. THE LAST TIME MY LIGHTS TURNED OUT WAS LAST NIGHT ON THE FREEWAY IN A RURAL AREA COMPLETE BLACK OUT. I QUICKLY TURNED THE SWITCH TO THE OFF POSITION AND THEN BACK TO AUTO. THIS HAS HAPPENED FEW TIME WITH IN THE LAST FEW WEEKS. A FEW MONTHS AFTER I PURCHASED THE CAR, I NOTICED THE TURN SIGNAL WOULD SWITCH TO THE OPPOSITE DIRECTION AFTER I COMPLETED MY TURN. THE TURN SIGNAL SWITCH WOULD BE IN THE NEUTRAL POSITION WHEN THIS OCCURRED. THIS ALSO HAPPENS INTERMITTENTLY, WHILE DRIVING CITY OR HIGHWAY. I CAN NOT TURN IT OFF. I HAVE TO WAIT UNTIL IT STOPS ON ITS OWN, WHICH LUCKILY HAS JUST BEEN THE SAME LENGTH OF TIME AS A LANE CHANGE.

MY 2017 KIA SORENTO HAS 73,000 MILES AND BEFORE THE LAST OIL CHANGE I OBSERVED THE OIL LIGHT CAME ON. THE KIA DEALER INFORMED ME THAT MY ENGINE IS BURNING OIL AND IT WAS 2 QUARTS LOW ON OIL. I HAVE THE 100,000 MILE WARRANTY ON THE SUV. KIA DEALER SERVICE INFORM ME TO COMEBACK AFTER 1,000 MILES AND THEY WILL CHECK IT AGAIN. THE ENGINE SHOULD NOT BE BURNING OIL AT 73,000 MILES. I GET MY OIL CHANGE EVERY 3,000 MILES.

I WAS DRIVING DOWN THE FREEWAY, WHICH WAS WELL PAVED, NO CONSTRUCTION IN THE AREA AND NO SEMI-TRUCKS NEARBY. I WAS IN THE MIDDLE LANE TRAVELING AT 70 MPH, WHEN I HEARD A LOUD EXPLOSION WHICH SOUNDED LIKE A GUN SHOT. THE SOUND WAS SO LOUD, I THOUGHT I WAS REAR ENDED BY ANOTHER VEHICLE TRAVELING AT A HIGH SPEED. FRIGHTENED, I GLANCED AT MY REARVIEW MIRROR AND SEEN MY REAR WINDOW WAS INTACT. THIS IS WHEN I SEEN PIECES OF GLASS FLYING BACK TOWARDS THE CAR BEHIND ME. I FINALLY REALIZED THAT IT WAS MY SUNROOF THAT HAD EXPLODED. I SLOWED DOWN AND MOVED OVER TO THE SLOW LANE. THE DRIVER THAT WAS BEHIND ME, PULLED ALONGSIDE ME IN DISBELIEF AS TO WHAT HAD JUST OCCURRED. AFTER REALIZING I WAS OK, HE CONTINUED ON HIS WAY. I PULLED OFF AN EXIT AND PARKED ON A STREET AND PHOTOGRAPHED THE SHATTERED SUNROOF. IT WAS IN THAT MOMENT I WAS THANKFUL MY WIFE AND KIDS WERE NOT IN THE CAR WITH ME OR THAT I WAS UTILIZING THE SUNROOF. IF THIS WAS THE CASE, THE GLASS COULD HAVE CAUSED SEVERAL INJURIES OR LED TO A MULTIPLE VEHICLE CRASH ON THE FREEWAY DUE TO THE GLASS FALLING DOWN ON TOP OF ME. AFTER TAKING SEVERAL PHOTOGRAPHS, I CALLED MY INSURANCE COMPANY WHO STATED I COULD FILE A CLAIM OR SEE IF THE DEALERSHIP WOULD TAKE CARE OF THE ISSUE. I DROVE TO THE DEALERSHIP I PURCHASED THE VEHICLE AT, AND EXPLAINED THE TRAUMATIC EVENT THAT HAD JUST OCCURRED. THE KIA DEALERSHIP JUST INFORMED ME THERE WAS NOTHING THEY COULD DO AND COMPARED IT TO ME DRIVING OFF THE LOT AND RUNNING OVER A NAIL WITH MY TIRE. THIS

IN AUTO MODE WHEN DRIVING AT NIGHT THE HEADLIGHTS AND DASHBOARD LIGHTS TURN OFF WITHOUT WARNING.

THIS CAR IS UNSAFE BECAUSE THE OIL JUST DISAPPEARS WITHOUT ANY OBVIOUS EXTERNAL LEAK AND DOES NOT UTILIZE THE OIL LIGHT TO INDICATE THE VEHICLE NEEDS OIL AS IT DOES WITH THE GAS LIGHT AND FLAT TIRE ALERTS . THIS CAN CAUSE THE ENGINE TO CATCH FIRE OR CAR TO REDUCE SPEED OR STALL WHILE DRIVING . THE ENGINE JUST CONSUMES OR LOOSES OIL AND YOU HAVE TO CHECK IT DAILY - CAN YOU IMAGINE THE HEADACHE AND FINANCIAL BURDEN TO PUT OIL IN A CAR EVERY OTHER DAY . KIA NEEDS TO FIX THIS ISSUE , IT'S MORE COMMON THAN YOU THINK ACROSS THE US .