REAR POWER LIFT GATE DOOR ARE NOT WORKING PROPERLY. DOORS NOT OPENING WHEN TRYING TO OPEN USING KEY FOB, INSIDE BUTTON OR REAR ON DOOR BUTTON CAR IS PARKED AND NOT MOVING. DOORS TRYING TO OPEN BUT GIVING UP AND STAYING CLOSED. I FOUND THAT THIS IS A PROBLEM WITH THAT MECHANISM AND NUMEROUS OWNERS HAS SAME PROBLEM AND COMPLAINING ABOUT IT ON MANY FORUMS AND CAR DEALERS WEB PAGES. MY CAR WAS AT THE DEALER AND HE RECOMMENDED TO CHANGE LATCH ASSEMBLY NOT COVERED BY WARRANTY.
2016 Kia Sorento complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2016 record →
THE ABS AND TRACTION CONTROL LIGHT HAS BEEN COMING ON AND OFF MY DASHBOARD FOR A FEW MONTHS NOW. IT WILL BE ON ONE DAY AND THEN OFF THE NEXT OR ON FOR A FEW DAYS THEN SHUT OFF. I LOOKED ONLINE AND SEEN THAT I AM NOT THE ONLY ONE HAVING THIS ISSUE.
TRANSMISSION WON'T SHIFT INTO GEAR AND THE RPM KEEP GOING HIGHER. NOTHING HELPS NOT EVEN LETTING UP ON GAS PEDAL. HAPPENS ON CITY STREETS, HIGHWAYS RURAL ROADS
USES AND TAKES SO MUCH OIL EVERY 1-2 WEEKS. THIS SHOULD BE RECALLED. I HAVE TO REPLACE MY SPARK PLUS BECAUSE OF THE OIL GETTING INTO THEM. I'VE HAD 8 PLUGS GO BACK SO FAR IN THE PAST 4 MONTHS. THIS IS AN ONGOING ISSUE. I'VE HAD MY SORENTO FOR ALMOST 2 YEARS. REGRETTING GETTING A KIA. LOVE THE CAR BUTT THE OIL AND REPAIRS AND THE FACT IT COULD CATCH FIRE ???? YEAH I DON'T LET MY KIDS RIDE IN IT ANYMORE. KIA SHOULD BE ASHAMED ! FIX OUR CARS NOW.
STARTED GOING UP A MOUNTAIN HIGHWAY AND MY CAR STARTED JUMPING AND IMMEDIATELY DECREASED SPEED. IT WOULD NOT GO AND KEPT SKIPPING, LIKE A STOP AND GO TYPE OF DEAL. MY CHECK ENGINE LIGHT STARTING FLASHING AND I HAD TO PULL OVER. AFTER I GOT MY CAR TOWED IT WAS FOUND THAT THE CAR HAD ZERO OIL IN IT. LIKE BONE DRY BUT WITH ZERO LEAKS ANYWHERE. THE MECHANIC CHECKED EVERYTHING TWICE TO MAKE SURE EVERYTHING ELSE WAS INTACT AND IT WAS. MY OIL LIGHT NEVER CAME ON AND IT NEVER SMOKED OR OVERHEATED. I HAD ZERO INDICATION THAT THE CAR DIDN'T HAVE OIL. I WAS 900+ MILES FROM MY NEXT OIL CHANGE. IT WAS LIKE THE OIL EVAPORATED INTO THIN AIR. WE ARE COMPLETELY BAFFLED AS TO WHAT HAPPENED AND WHY THE CAR DIDN'T HAVE ANY OIL IN IT. BECAUSE OF NO OIL, A PISTON BROKE AND THE ENGINE THREW A ROD AND IT IS RUINED. MY CAR NEEDS A WHOLE NEW ENGINE NOW. THE MECHANIC STATED THAT THE ONLY THING WRONG WITH THE CAR WAS NO OIL AND THAT IT WAS LIKE IT JUST DISAPPEARED BECAUSE THERE WAS NO OIL RESIDUE ANYWHERE.
THE MOTOR OIL DISAPPEARS IT'S LIKE IT JUST EVAPORATES INTO THIN AIR. IT WILL BE BONE DRY AND I HAVE NO LEAKS. I HAVE TO CHECK IT ABOUT EVERY 2 WEEKS AND REFILL IT. THIS HAS BEEN AN ONGOING PROBLEM SINCE I BOUGHT THE CAR.
THE ENGINE IS USING MORE THAN 2 QUARTS OF OIL PER 1000 MILES.
THE ISSUE BEGAN AT APPROXIMATELY 90,000 MILES AND IS ONGOING. THE ENGINE BURNS EXCESSIVE AMOUNTS OF OIL BETWEEN OIL CHANGES; UP TO SIX QUARTS. THERE ARE NO OIL LEAKS. THE ENGINE MAKES A RATTLING NOISE ON ACCELERATION AND LOSES POWER. I HAD THE VALVE COVER GASKET REPLACED IN APRIL 2020. THE ISSUES PERSISTED FOLLOWING THE REPAIR.
EXTERIOR DOOR HANDLE STICKING AND NEEDING REPLACED MULTIPLE TIMES.
TL* THE CONTACT OWNS A 2016 KIA SORENTO. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS DRIVING AT AN UNDISCLOSED SPEED, SHE NOTICED AND ABNORMAL SOUND COMING FROM THE VEHICLE. THE CONTACT STATED THAT CHECK ENGINE WARNING WAS LIGHT ILLUMINATED. THE CONTACT CHECKED THE ENGINE OIL LEVEL AND NOTICED THAT THE OIL LEVEL WAS VERY LOW. THE CONTACT STATED THAT THERE WAS NO VISIBLE LEAKS. THE DRIVER FELT THE VEHICLE WAS UNSAFE TO DRIVE AND HAD THE VEHICLE TOWED TO GARY LANG AUTO GROUP (1107 S STATE ROUTE 31, MCHENRY, IL 60050 (815) 669-5966) WHERE IT WAS DIAGNOSED AND DETERMINED THAT AN OIL AND FILTER CHANGE WAS NEEDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED A CASE NUMBER. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 18V907000 (FUEL SYSTEM, GASOLINE) AS A POSSIBLE SOLUTION HOWEVER, THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 65,218.*DT CONSUMER STATED OIL CONSUMPTION IS AN ONGOING ISSUE.*JB
I BOUGHT MY 2016 KIA SORENTO IN 2019 SINCE I PURCHASED IT THE MOTOR HAS WENT OUT IN IT WHICH HAD TO BE REPLACED WHICH I HAD TO PAY THE WARRANTY FEE PLUS OTHER COST NOT INCLUDED IN THE WARRENTY, I HAVE HAD TO CHANGE MY BACK TAIL LIGHT AT LEAST ONCE A MONTH BECAUSE IT KEEPS GOING OUT AND I DON'T KNOW WHY THE TRANSMISSION SEEMS TO STALL WHEN I TRY TO ACCELERATE IT MAKES A NOISE THAT SOUNDS LIKE OPEN AIR THE CAR JUMPS SLIGHTLY SOMETIMES AND AT TIMES IT WON'T ACCELERATE HERE RECENTLY ON 2 OCCASIONS THE ACCELERATOR STILL ACCELERATED AFTER I REMOVED MY FOOT FROM THE PEDAL THIS SCARED ME MAINLY BECAUSE MY KIDS WERE IN THE CAR AND IT SEEMED LIKE IT WAS ACCELERATING TO FULL CAPACITY AFTER TAPPING THE PEDAL WITH MY FOOT MULTIPLE TIMES IF FINALLY RELEASED.
PROBLEM OCCURRED AROUND 115000 MILES. THE PROBLEM SURFACED AS THE HEATER FAILING TO PROVIDE HEAT. INITIAL DIAGNOSIS FROM REPAIR SHOP WAS A CYLINDER HEAD GASKET LEAK. A SECOND SHOP DIAGNOSIS WAS A BAD THERMOSTAT. THE THERMOSTAT WAS REPLACED BUT SEVERAL WEEKS LATER CAR OVERHEATED WITH SMOKE ALSO COMING FROM TAILPIPE
BLOWN ENGINE ON MY 4 YEAR OLD KIA SORENTO. CAR STARTED BLOWING OUT A LOT OF SMOKE AND WAS RUNNING BAD OUT OF NOWHERE. TOOK TO MECHANIC AND WAS GIVEN THE BAD NEWS THAT AT THE VERY LEAST IT'S A BLOWN HEAD GASKET BUT ONCE HE STARTED GETTING INTO IT HE REALIZED THE ENGINE IS FINISHED.
THE ENGINE FAILED IN THE MIDDLE OF THE FREEWAY ALL OF A SUDDEN WITH FUMES COMING OUT OF THE BONNET.
KIA KEARNY MESA, CA DEALERSHIP PERFORMED A CLASS III TRAILER HITCH TOW PACKAGE INSTALLATION WITH VIN PURCHASE THAT INCLUDED PART NUMBERS C6061-ADU00 AND RECALLED PART NUMBER C6061-ADUS9. THE CALIFORNIA LAW REQUIRED ELECTRIC BRAKE CONTROLLER WAS EXCLUDED. I COMPLETED THE CLASS III TOW PACKAGE MYSELF FOR ~$500.00 PARTS CHARGE AND USED IT AS A LEGAL TOW VEHICLE WITH A 3000 # RV FOR ABOUT 5 MONTHS THEN EXPERIENCED THE TRAILER LIGHT SC142 FAILURE. I REPLACED THE SC142 RECALLED PART NUMBER C6061-ADUS9 WITH AN ETRAILER COMPANY PART NUMBER TEKONSHA 118269 SUCCESSFULLY AND FOUND OUT ABOUT THE RECALL LATER. I PROVIDED THE RECEIPT OF DEALERSHIP INSTALLED INCOMPLETE TOW PACKAGE PART NUMBERS AND THE ETRAILER PART INSTALLED TO BOTH THE DEALERSHIP AND KIA CORPORATE CUSTOMER CARE WITHOUT RESOLVE FOR OVER A YEAR. I REQUEST THE KIA DEALERSHIP AND/OR KIA CORPORATION REIMBURSE $500.00 PARTS AND CURRENT LABOR COSTS FOR NEGLECT TO INSTALL A COMPLETE CLASS III TOW PACKAGE AT TIME OF PURCHASE AND DENIAL OF REIMBURSEMENT FOR RECALLED PART NUMBER REPLACEMENT COSTS.
HELLO I AM GOING TO BE BLUNT AND STRAIGHT TO THE POINT. YOUR $30,000 VEHICLE, FINANCED, APPROVED AND PAID FOR BY ME NEARLY STOLE MY LIFE ON JAN 16, 2021 : ON MILE POST 46 ON I-40, EAST BOUND LANES IN KINGMAN, ARIZONA AT APPROXIMATELY 3:00 PM ON WHAT WAS A BEAUTIFUL TRIP THROUGH ROUTE 66, WHICH SOON BECAME A DEATH TRAP MY PARTNER: ANTHONY [XXX], CO-FINANCER AND SIGNER OF THIS DEATH-TRAP AS WELL AS OUR TWO INNOCENT PARSON RUSSELL TERRIERS WERE NEARLY BURNED TO DEATH IN WHAT COULD AND SHOULD HAVE BEEN AN EXPLOSION LIKE THAT OF THE PRESS KIA & THE LIKES ARE BEING SUED FOR. NUMEROUS INNOCENT LIVES HAVE BEEN EXCRUCIATINGLY ENDED DUE TO GREED, DECITE AND BLATANT DISREGARD FOR LIFE TO ADD TO AN ALREADY GLUTTONOUS BANK ACCOUNT, AS YOU SUCK AND DRAIN ME DRY ALL THE WHILE AWARE OF THE DANGER YOU KNOWINGLY MAKE US LEGALLY PAY FOR. I FILED AN EXTENSIVE REPORT AND COMPLAINT WITH KIA AND NOW YOU. MY CASE NUMBER IS AT THE BEGINNING OF THIS LETTER, I SUGGEST B YOU GET A HOLD OF KIA CUSTOMER CARE, JUST AS I HAD TO AFTER NEARLY LOSING MY SOULMATE, DOGS AND LIFE TO BE STRANDED IN THE MIDDLE OF A STATE WE HACE NEVER BEEN, NO MONEY, FOOD OR VEHICLE NYIU JUST CHARHED ME FOR. I HAVE PROVIDED MY CASE NUMBER AND I EXPECT ALL PAYMENT TO CEASE AND BE RETURNED IMMEDIATELY TO AVOID INVOLVEMENT IN THIS DISGUSTING ACT OF DISTASTE OF HONESTY. I AM NEVER PAYING A PENNY MORE FOR YOUR DIRECT, IGNORANT AND ABHORRENT YET BLATANT ACTIONS. WE WERE DRIVING ON THE HIGHWAY AT REGULAR HIGHWAY SPEEDS. REDACTED TO PROTEC
DOOR HANDLE FELL OFF IN MY HAND. I CANNOT OPEN DOOR FROM INSIDE OR OUTSIDE DUE TO CHILD LOCKS BEING ENGAGED. VEHICLE WAS STATIONARY I WAS JUST OPENING THE DOOR LIKE USUAL AND IT BROKE OFF.
I WAS DRIVING ON THE HIGHWAY AND WHEN THE VEHICLE IN FRONT OF ME STOPPED SHORT MY KIA WOULD STOP I HAD TO SWERVE TO THE SIDE OF THE ROAD TO STOP. I NOTICED SMOKE FROM THE HOOD SO I WAITED UNTIL IT STOPPED AND SLOWLY MOVED INTO THE ALREADY SLOWED TRAFFIC AND WENT HOME PARK THE VEHICLE AND REPORTED TO KIA BUT THEY CONTINUE TO GIVE ME THE RUN AROUND AND NOT OFFER REPAIRS UNLESS I PAID FOR IT
I HAVE OWNED THIS CAR FOR ONE YEAR. THE LAMINATION AND PAINT ARE BUBBLING UP FOR NO REASON. I TAKE GOOD CARE OF THIS CAR AND IT IS NOT OLD ENOUGH THAT THE PAINT SHOULD BE FAILING. I BELIEVE THE KIA PAINT IS DEFECTIVE. THE PAINT IS BUBBLING UP ON THE REAR HATCH AND ROOF, AS WELL AS ON THE DRIVER'S SIDE PASSENGER DOOR. I FOUND NUMEROUS ACCOUNTS OF THIS HAPPENING TO OTHER KIA OWNERS FOR NO REASON, AND FOUND OUT THAT THERE ARE CLASS ACTION LAWSUITS FOR KIA PAINT DEFECTS.
ENGINE BROKE TO PIECES, ORIGINAL OWNER. KIA SAYING SLUDGE. SENT VECHICLE RECORDS. HAS CAR SINCE 12/15/2020. JACK DANIELS DEALERSHIP NEEDS ME TO FIND OUT FROM KIA CORPERATION TO SEE IF ITS COVERED. WHO IS RESPONSIBLE FOR WARRANTY. VEHICLE WAS IN DRIVEWAY WHEN TRIED TO START, MADE BANG AND SHUT OFF.
DRIVERS SIDE REAR RUNNING LIGHTS DON'T WORK. NO POWER GOING TO THE BULBS (BULBS ARE GOOD). EXCEPT BRAKE LIGHTS AND TURN SIGNALS WORK. FUSES OKAY. AND ONLY ONE OF THE TWO LIGHT SOCKETS OVER THE REAR LICENSE PLATE HAS POWER AND WORKS. KIA DEALER CLAIMS IT REPLACED THE BURNED OUT BULB IN REAR LICENSE SOCKET, BUT I CHECKED WITHIN A WEEK AND NO POWER TO THE SOCKET. NO FUSES BLOWN.
RECENTLY, I STARTED TO EXPERIENCE ISSUES WITH MY VEHICLE THAT INCLUDED ENGINE STALLING ON THE HIGHWAY DURING HEAVY TRAFFIC CONDITIONS AND ON LOCAL STREETS WHILE DRIVING WITH MY DAUGHTER IN THE VEHICLE. ADDITIONALLY, THE CHECK ENGINE LIGHT WAS DISPLAYED ON THE DASHBOARD.WHEN THIS OCCURRED, I IMMEDIATELY CALLED THE ALM KIA DEALERSHIP TO REQUEST A DIAGNOSIS OF THE CHECK ENGINE LIGHT. I ARRANGED TO TAKE MY VEHICLE TO THE ATLANTA WEST KIA DEALERSHIP WHERE A DIAGNOSTIC CHECK WAS PERFORMED STATING THAT, 4 PART INDUCTION SERVICE, 4 PART FUEL INJECTOR REPLACEMENT, AND A 4 CYLINDER TUNE UP WAS NEEDED. WHEN I RECIEVED THE ESTIMATE FROM ATLANTA WEST KIA, I CALLED THE SERVICE DEPARTMENT AT ALM KIA IN UNION CITY BECAUSE I WAS PERPLEXED THAT THE ABOVE SERVICES WERE NEVER COMMUNICATED TO ME BY MY SERVICE ADVISOR AT KIA UNION CITY WHEN I TOOK MY VEHICLE IN FOR AN OIL CHANGE ON 11/11/20. (NOTE: TECHNICIANS ALSO PERFORMED A MULTI-POINT INSPECTION AS WELL). MY SERVICE ADVISOR AARON AUSTIN ACKNOWLEDGED THAT HE NEGLECTED TO TELL ME THAT I NEEDED THE SAME SERVICES THAT ATLANTA WEST KIA WANTED TO PERFORM. HOWEVER, HE STATED THAT IF I BROUGHT MY VEHICLE BACK, HE WOULD PERFORM THE SAME SERVICES FOR $569.99.AFTER OBTAINING BOTH SERVICE ESTIMATES AT THE KIA DEALERSHIPS, I STILL FELT VERY UNCOMFORTABLE WITH THE QUOTES FROM KIA AND DECIDED TO TAKE MY KIA SORENTO TO AN INDEPENDENT VEHICLE REPAIR SHOP, TRI-STAR AUTOMOTIVE, IN ORDER TO DIAGNOSE THE PROBLEM WITH THE CHECK ENGINE LIGHT. AFTER A THOROUGH DIAGNO
COMPLETE ENGINE STALL WHILE DRIVING
2016 KIA SORENTO V6 LX FWD AUTOMATIC -- ONE DAY, SUDDENLY, THE WIPER FLUID LEAKED ALMOST THE ENTIRE TANK ON OUR GARAGE FLOOR IMMEDIATELY AFTER FILLING. NO OTHER SMALL LEAKS WERE NOTICED BEFORE THIS MAJOR FAIL. I FOUND KIA BLOGS IN ABUNDANCE AND A LARGE NUMBER OF YOUTUBE VIDEOS REPORTING THE SAME ISSUE. THERE WAS EVEN SPECULATION IN SEVERAL KIA FORUMS THAT THE PROBLEM WAS SO PREVALENT KIA SHOULD, AT A MINIMUM, PUBLISH A SERVICE BULLETIN, AND SOME URGED FOR A BONA FIDE RECALL. I CHECKED THE POINT OF FAILURE AS SUGGESTED IN SEVERAL VIDEOS AND BLOGS, AND INDEED IT WAS A CRACK IN THE WASHER PUMP MECHANISM, APPARENTLY AROUND THE WHITE BULBOUS PIECE THAT BIFURCATES ON OPPOSITE SIDES WHERE RUBBER TUBES ARE ATTACHED TO PLASTIC PROTRUSIONS, AND FROM THERE THE FLUID IS DISPENSED TO EACH OF TWO NOZZLES NEAR THE BASE OF THE WINDSHIELD THAT RELEASE THE FLUID ON DEMAND.
TL* THE CONTACT OWNS A 2016 KIA SORENTO. THE CONTACT STATED WHILE DRIVING AT NIGHT, THE HEADLIGHTS FAILED TO PROVIDE ADEQUATE ILLUMINATION. THE CONTACT DROVE TO HER DESTINATION USING THE HI-BEAM HEADLIGHTS. THE VEHICLE WAS TAKEN TO BEV SMITH KIA STUART (3131 SE FEDERAL HWY, STUART, FL 34994) AND THE CONTACT WAS INFORMED THAT THE LOW-BEAM BULBS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 49,014.
WITH THE HEADLIGHTS ARE IN THE AUTO POSITION, WHILE IN MOTION, THE HEADLIGHTS RANDOMLY TURN OFF WHEN THE TURN SIGNAL IS ACTIVATED AND WHEN CHANGING TO HIGH AND LOW BEAM. WHILE IN THE AUTO POSITION, THE HEADLIGHTS ALSO COME ON RANDOMLY WHEN THE CAR IS PARKED AND NOT RUNNING.
TL* THE CONTACT OWNS A 2016 KIA SORENTO. THE CONTACT STATED WHILE DRIVING 30 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE WAS SLOW TO RESPOND. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT CALLED MATT BLATT KIA (6211 E BLACK HORSE PIKE, EGG HARBOR TOWNSHIP, NJ 08234, (609) 573-3100) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS REFERRED TO THE DEALER FOR ASSISTANCE. THE CONTACT STATED THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 15V089000 (VEHICLE SPEED CONTROL). THE FAILURE MILEAGE WAS 124,510.
WHEN DRIVING MY STEERING WHEEL WILL STICK TO LEFT AND RIGHT.IT HAPPENS AT ALL SPEEDS. I HAVE TO MOVE THE STEERING TO KEEP FROM STICKING.
SMOKING, ENGINE KNOCKING
PAINT IS PEELING IN LARGE PORTIONS.
I NOTICED A GREENISH LIQUID LEAKING ON 12/4/20 AFTER I HAD PUT THE CAR IN PARK. NOT SURE WHAT IT IS BUT I DO SEE THERE IS A RECALL BUT NOT ON MY CAR SPECIFICLLY
SHIFTS ARE GOING INTO 2ND. DOWN SHIFTS HARD WHEN STOPPING. WHEN I SAY IT SHIFTS ARE IT JERKS. TYPICALLY STOPPED AFTER SHUTTING CAR OFF AND RESTARTING. NOW WILL NOT STOP
WHILE DRIVING ON THE HIGHWAY A PERSON SUDDENLY BRAKES IN FRONT OF ME DRIVING NORMAL SPEED OF ABOUT 35- 55, MILES PER HR, , I SLAMMED ON MY BRAKES AND MY SUV, DID NOT STOP, I MERGED TO LEFT NOT TO HIT THE CAR IN FRONT OF ME , GOD DID THE REST. I SLUMPED OVER WITH MY ANXIETY OUT OF THE ROOF, I REALIZED IT WAS SMOKING SO I TURNED OFF, THE ENGINE,, THERE WAS GRID LOCK TRAFFIC AHEAD, WAITED UNTIL I AND IT COOLED DOWN, CALMLY I REALIZED THERE WAS NO MORE SMOKING, DROVE HOME SAFELY, THIS HAPPENED MULTIPLE TIMES AND EACH TIME, THEY KIA DEALER AND KIA CONSUMER SERVICE SAID, THERE WAS NO RECALL AND THERE WAS NO GUARANTEE THEY WOULD REPAIR THE VEHICLE AND I WAS RESPONSIBLE FOR THE TOWING AND FINDINGS AT THIS POINT THERE IS NO RECALL ON MY VEHICLE 2016 KIA SORRENTO, PLEASE HELP I AM ON ANXIETY MEDICATION INCREASE , I AM AFRAID TO DRIVE HOWEVER NO ONE IS TAKING RESPONSIBILITY THROUGH KIA, AS OF TODAY, I APPRECIATE ALL YOUR ASSISTANCE
I HAVE 2016 SORENTO WHEN I DRIVING ON FREEWAY AND THE ICON TO THE STEERING WHEEL COMES ON I NEED TO VEER TO THE SIDE OF THE FREEWAY AND STRUGGLE BECAUSE THE STEERING WHEEL GET HARD TO MAUNUVER AND FIND SOMEWHERE TO STOP SO I CAN TURN OFF THE CAR AND TURN IT BACK ON AGAIN TO THE ICON BE REMOVED TO IT WOULD UNLOCK THE STEERING WHEEL SO I CAN DRIVE AGAIN.IT HAPPEN VERY OFTEN
THE HEADLIGHTS WENT OUT WHILE I WAS DRIVING ON THE HIGHWAY GOING 70 MILES PER HOUR. I WAS GETTING READY TO BRAKE AND TURN AND WAS UNABLE TO SEE ANYTHING OUTSIDE OF THE VEHICLE. THE LIGHTS WERE OFF FOR APPROXIMATELY 10 SECONDS.
THE ENGINE IN THIS VEHICLE IS MALFUNCTIONING. RADIATOR LEAK CAUSED ISSUES WITH ENGINE WHICH THEN CAUSED OVERHEATING AND A $10,000 REPAIR. NO EXTENDED WARRANTY. KIA STOPPED MAKING THESE ENGINES BECAUSE THEY WERE SO BAD. NOT FAIR AS THE CONSUMER TO HAVE TO PAY AND CLEAN UP A MESS THAT KIA CREATED.
MY VEHICLE STARTED RUNNING HOT AFTER DRIVING DOWN THE HIGHWAY AND KEPT CUTTING OFF OUT OF THE BLUE. THEN I CHECKED ALL THE COOLANT AND RADIATOR TO SEE IF FLUID WAS LEAKING NO SIGN OF A CRACK. THEN TOOK IT TO O'REILLYS AUTO PARTS BECAUSE CHECK ENGINE LIGHR SHOWS CODES P0087, DEFECTED TRANSMISSION FLUID TEMPERATURE SENSOR, DEFECTED PCM/TCM. POOR CONNECTOR AND THE FUEL RAIL PRESSURE SENSOR. AFTER HAVING IT TOWED TO KIA THEY OPEN IT UP AND SAID I NEEDED A NEW ENGINE AND MY HEAD GASKET WAS CRACKED. AND
TL* THE CONTACT OWNS A 2016 KIA SORENTO. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO ILLUMINATE WHILE DRIVING. THE CONTACT STATED THAT DRIVER'S AND PASSENGER'S SIDE HEADLIGHT BULBS WERE REPLACED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO BUCHANAN KIA (119 RAILROAD AVE, WESTMINSTER, MD 21157) WHERE THE HEADLIGHT BULBS WERE REPLACED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NEXT TAKEN TO AN INDEPENDENT MECHANIC FOR THE BULB REPLACEMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000.
MAJOR CONSUMPTION/BURNING OF OIL BETWEEN OIL CHANGES. WAS A QUART LOW WHEN HAD OIL CHANGED THE END OF SEPTEMBER. BY THE END OF OCTOBER ALL OF OIL HAD BURNED OUT AND HAD TO ACTUALLY ADD OIL, THEN TAKE TO AUTO SHOP TO CHECK FOR LEAKS. NO LEAKS. THEY DID ANOTHER OIL CHANGE AND NOW I HAVE TO CONSTANTLY KEEP EYE ON OIL LEVEL -- HAD TO ADD OIL AGAIN.
EXTERIOR RIGHT REAR HANDLE SNAPPED OFF WHEN ATTEMPTING TO OPEN IT ON STATIONARY VEHICLE. THE SPECIFIC PIECE THAT BROKE OFF IS PLASTIC. THIS PIECE ATTACHES THE MAIN COMPONENT THAT HOLDS THE ENTIRE DOOR LATCH ASSEMBLY TO THE DOOR.
THE ENTIRE VEHICLE SHAKES ON THE TRANSITION FROM 1ST TO 2ND GEAR. IT PREVIOUSLY WOULD ONLY DO THIS ONCE AT THE BEGINNING OF EVERY DRIVE, BUT NOW IT HAPPENS DURING EVERY ACCELERATION FROM A STOP. IN OTHER WORDS, AFTER EVERY STOP SIGN OR LIGHT, THE SUV WILL KICK WITH A SIGNIFICANT JOLT AS IT SHIFTS FROM 1ST UP TO 2ND GEAR.
THE PASSENGER DOOR DOES NOT OPEN FROM THE EXTERIOR. THIS A SERIOUS SAFETY ISSUE IF ONE NEEDS TO GET INTO VEHICLE IMMEDIATELY. THE DOOR DOES OPEN FROM THE INTERIOR. THIS IS A COMMON COMPLAINT ON MESSAGE BOARDS AT WWW.CARGURUS.COM. I WILL SUBMIT A 'REPAIR INVOICE LATER AS THE SORENTO IS IN THE DEALERSHIP NOW GETTING THIS REPAIRED. I STARED HAVING THIS ISSUE IN APRIL 2020 AND IT PROGRESSED UNTIL IT WAS A TOTAL FAILURE BY AUGUST 2020
FRONT HEADLIGHTS PERIODICALLY TURNS OFF WITHOUT WARNING, GOES BACK ON AS SOON AS YOU TOUCH THE LIGHT SWITCH. SAFETY HAZARD WHEN DRIVING AT NIGHT! HAPPENED SEVERAL TIMES! THE VEHICLE WAS IN DRIVING MOTION BOTH ON A FREEWAY AND ALSO ON A HIGHWAY AND STREET!
10 MONTHS NOW I'VE GONE WITH DRIVING MY 2016 KIA SORENTO BY ENTERING A SCREW DRIVER IN THE OVERRIDE MODE BECAUSE I CAN'T GET OUT OF PARK THE MORAL WAY. I'VE TAKEN THIS CAR INTO SHAWNEE MISSION KIA SO MANY TIMES I'VE LOST COUNT AND THEY HAVE NOT ONLY REFUSED TO TAKE CARE OF THIS PROBLEM, INDICATING THAT BCM OR BODY CONTROL MODULER ISN'T COVERED UNDER MY WARRANTY. WELL LET ME SAY THIS THEY GOT OVER ON ME ONCE ALREADY TELLING ME I HAD TO TURN A CLAIM IN ON THE FUEL PIPE, AND UNDER CARRIAGE PARTS THAT I NOW REALIZE WAS ALL A LIE AND SHOULD HAVE BEEN COVERED BECAUSE KIA KNEW ABOUT ALL THOSE PARTS BEING DANGEROUS AND STILL STOOD BY THE 'IT HAD TO ME HITTING SOMETHING UNDER CAR' .. IT'S NOW ALL SURFACED VIA CLASS ACTION LAW SUIT AND THEY STILL REFUSE TO TAKE CAR OF MY DRIVE PROBLEM! THEY WILL NOT GET ME AGAIN AND I AM SO FRUSTRATED THAT I JUST WANT THEM TO TAKE THE CAR BACK! I'LL NEVER OWN ANOTHER KIA AFTER THIS! PREVIOUSLY PURCHASED TWO BRAND NEW VEHICLES FROM THEM OVER 35,000 A CAR AND THEY CAN'T SEEM TO FIND IT REASONABLE TO MAKE CAR DRIVE WITHOUT A SCREW DRIVER! FED UP!
ENGINE RANDOMLY STARTED OVERHEATING WHILE DRIVING, EVEN THOUGH CAR WAS REGULARLY MAINTENANCED/SERVICED. TOOK TO DEALERSHIP WAS TOLD WHEN THEY TORE DOWN THE ENGINE, FOUND REAR CYLINDER LEAKING COOLANT; THREADS TO ENGINE CAME OUT WITH BOLT ITSELF CAUSING IRREVERSIBLE DAMAGE. WE WERE TOLD SINCE NOT ORIGINAL OWNERS NO WARRANTY. THIS WENT THROUGH KIA COMPLAINTS AND THEN TO THEIR REGIONAL PARTS MANAGER WHO DENIED ANY GOOD WILL. WE PURCHASED THE VEHICLE IN 2016, IT IS A 2016 . IT HAD LESS THAN 30K MILES ON IT AND WE PRODUCED REGULAR MAINTENANCE RECORDS ON THE VEHICLE. WE HAVE BEEN TRYING TO GET SOME RESOLUTION WITH KIA FOR OVER A YEAR.
TL* THE CONTACT OWNS A 2016 KIA SORENTO. THE CONTACT STATED WHILE HIS WIFE WAS DRIVING 65 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT STATED THAT THE POWER STEERING WARNING LIGHT WAS ILLUMINATED. THE DRIVER PARKED AT A NEARBY GAS STATION. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO HW KIA OF WEST COUNTY LOCATED AT 14116 MANCHESTER RD, BALLWIN, MO 63011, (636) 591-2900 WHERE IT WAS DIAGNOSED WITH NEEDING THE BATTERY TO BE REPLACED. THE BATTERY WAS REPLACED. THE CONTACT STATED THAT HE HAD EXPERIENCED THE FAILURE ON 4 SEPARATE OCCASIONS. THE CONTACT PULLED OVER, RESTARTED THE VEHICLE AND PROCEEDED TO HIS DESTINATION. THE VEHICLE WAS TAKEN BACK TO SAME DEALER WHERE IT WAS DIAGNOSED WITH NEEDING THE POWER STEERING ASSEMBLY TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
MY CAR BEGIN SHAKING WHILE DRIVING 70MPH ON THE INTERSTATE. I REPLACED ALL 4 TIRES THE PRIOR MONTH. I MADE IT HOME TO FIND THE INSIDE OF MY NEW REAR TIRES WERE COMPLETED RUINED WITH THE WIRES STICKING OUT.
TL* THE CONTACT OWNED A 2016 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING ANOTHER VEHICLE CONTINUED TO FLASH THEIR LIGHTS AND BLOW THEIR HORN AT THEM. THE CONTACT STATED THEY DECIDED TO PULL OVER TO FIND OUT THAT THEIR VEHICLE WAS FIRE COMING FROM UNDERNEATH WHERE THE FUEL LINES WERE. THE FIRE CAUSED GLASS TO SHATTER AND CAUSED A LARGER FIRE. THE FIRE DEPARTMENT FILED REPORT. THE VEHICLE WAS TOWED AND DEEMED TOTALED. THE CONTACT DID NOT RECEIVE ANY INJURIES. THE CONTACT CONTACTED THE DEALER (BUCHANAN KIA 119 RAILROAD AVE, WESTMINSTER, MD 21157; (410) 876-2251) WHO INFORMED THE CONTACT THAT THEIR VEHICLE WAS INCLUDED IN A RECALL AND PROVIDED THE PAPERWORK FOR ALL PREVIOUS RECALLS FOR FURTHER INVESTIGATION PURPOSES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.
POWER STEERING FAILED WHILE DRIVING. EXTREME DIFFICULTY TO STEER, DANGEROUS SITUATION SINCE IT HAPPENED WHEN I WAS TRYING TO TURN LEFT FROM THE LEFT TURNING LANE ON A FREEWAY OFFRAMP. WAS ABLE TO TURN CAR LEFT AND CHANGE TO RIGHT LANE THEN MOVED TO SIDE OF ROAD. TURNED OFF CAR, ON RESTART POWER STEERING RETURNED.
PEARL WHITE PAINT STARTED PEELING OFF CAR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2016 Kia Sorento → · Every Sorento year → · How the figures are calculated →