2015 Kia Sorento complaints

MY MOM HAS BEEN HAVING ISSUE AFTER ISSUE.. FIRST THE PASSENGER AIR BAG LIGHT AND BATTERY AFTER POWER STEERING MAKING NOICES ..BRAKES NOT RESPONDING AND NOW FUEL INJECTION PROBLEMS.

VEHICLE ENGINE STOPPED ON FREEWAY, CAUSING ME TO HAVE TO LOSE POWER BRAKE AND POWER STEERING ABILITY, WAS BARELY ABLE TO GET VEHICLE OFF FREEWAY AND STOP WITHOUT CAUSING MAJOR ACCIDENT TO SEVERAL OTHER VEHICLES. ENGINE EXHIBITS SAME SYMPTOMS ARE PREVIOUS MODEL YEAR RECALL FROM KIA AND HYUNDIA BUT DEALER FAILS TO ACKNOWLEDGE ISSUE IN SAME EXACT ENGINE, BUT ONE YEAR LATER MODEL. THERE IS A RECALL UNDER SC147 FOR 2012-2014 KIA SORENTO AND LIKE TYPE VEHICLES, HOWEVER MINE IS A 2015, AND AS MENTIONED HAS THE SAME EXACT SYMPTOMS AS PREVIOUS YEAR ENGINES. REQUESTING SC147 TO BE EXTENDED INTO MODEL YEAR 2015 AND 2016 VEHICLES TO HAVE CARS SERVICED BEFORE THIS CAUSES INJURY OR DEATH IN OTHER MOTORISTS.

THE CLIPS ON THE REAR PASSENGERS DOOR PANEL HAS BROKEN CAUSING THE PANEL TO STICK OUT. THIS IS MAKING IT SO THAT THE DOOR WON'T OPEN. THE CAR WAS STATIONARY ON A CITY STREET.

KIA DEALERSHIP ROTATED TIRES. REAR DRIVER SIDE TIRE FLEW OFF VEHICLE WITHIN 2 BLOCKS OF DEALERSHIP SERVICE DEPARTMENT. ALL LUGS MISSING. EXTENSIVE DAMAGE TO REAR END DEALERSHIP CLAIMS ALL LUG NUTS WERE PROPERLY ATTACHED AND THE ATTACHMENT WAS WITNESSED BY 2 TECHNICIANS. IF THIS IS TRUE THE WHEELS CAN FLY OFF OF THIS VEHICLE AT ANY TIME. I WANT THEM TO VIDEO ALL FUTURE WHEEL SERVICE AND RECALL ALL PREVIOUS WORK. THEY COULD KILL SOMEONE.

OUR VEHICLE HAS 32K MILES ON IT AND THE ROTARS ARE ALREADY WORN DOWN. THE VEHICLE STARTS SHAKING WHEN MOVIN AND BRAKING. WE BOUGHT THIS CAR NEW FROM A DEALERSHIP. DID WE BUY A CAR WITH DEFECTIVE ROTARS. WHEN TURNING THE STEERING WHEEL WHILE MOVING ON A CITY STREET IT OFTEN MAKES A CRACKING SOUND.

AS FOUND WITH MANY OTHER COMPLAINTS ONLINE REGARDING THE SORENTO, THE PARTS INSIDE THE DOOR HANDLE BROKE AND THE DOOR HANDLE FELL OFF WHEN I ATTEMPTED TO OPEN THE DOOR. ALL THE PARTS INSIDE, INCLUDING THE DOOR HANDLE ARE PLASTIC AND, APPARENTLY DEFECTIVE. YOU CANNOT GET INTO YOUR CAR. IF THE HANDLES FALL OFF WHILE DRIVING, IT CAN HIT A FOLLOWING CAR AND POSSIBLY CAUSE A CASUALTY.

THE WIPERS AND HEADLIGHTS WOULD RANDOMLY COME IN AND OUT OF WORKING CONDITIONS. YOU DON'T KNOW WHEN WIPERS ARE WORKING UNTIL IT STARTS RAINING SO IT WAS VERY DANGEROUS. WE HAD TO PULL OVER AND EITHER WAIT FOR THE RAIN TO STOP OR WAIT UNTIL THE WIPERS STARTED WORKING AGAIN. THE BACKUP CAMERA ALSO COMES IN AND OUT. YOU CAN SEE THE SCREEN WARNING YOU TO BE CAREFUL BUT THE CAMERA ITSELF IS ABSENT. THE DOOR HANDLE FELL OFF ONTO THE FLOOR WITH NO PRIOR WARNING. NO ONE HIT IT OR ANYTHING. WE OPENED THE BACKSEAT IN FRONT OF OUR HOME THEN DROVE TO THE AIRPORT AND TRIED TO OPEN IT AGAIN AND IT FELL OFF ONTO THE GROUND. THE TOP OF THE DOOR HANDLE AND PARTS INSIDE THAT MAKE THE HANDLE WORK. AND NOW MOST RECENTLY OUR AC IS NOT WORKING PROPERLY COMING IN AND OUT OF PROPER FUNCTION, NOR ARE OUR HEADLIGHTS WORKING AGAIN. YOU DON'T KNOW WHEN HEADLIGHTS ARE WORKING UNTIL YOU NEED THEM SO WE USED FOG LIGHTS INSTEAD AS EVENING JUST SET AND WE COULDN'T WAIT FOR THE SUN TO COME OUT TO CONTINUE DRIVING. FOR A BRAND NEW CAR THERE ARE MANY ISSUES WITH THIS CAR, OTHERWISE WE LOVE IT AND THE WAY IT DRIVES AND BRAKES SO WELL.

CAR WAS PARKED,I LOCKED THE CHILD SAFETY LOCK,ON BACK DOOR NOW IT WILL NOT OPEN,THIS SHOULD BE A SAFETY ISSUE

TL* THE CONTACT OWNS A 2015 KIA SORENTO. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE SHUT OFF AND THE OIL WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER (MYRTLE BEACH KIA IN MYRTLE BEACH, SC) WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS DUE TO AN INTERNAL ENGINE FAILURE. THE DEALER RECOMMENDED THAT THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE WARRANTY APPLIED TO THE ORIGINAL OWNER ONLY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 73,864.

(AMENDMENTS TO ODI#S: 10668775 & 10663356 - UPDATE) ON 12/01/2014, I WAS IN A 2015 KIA SORENTO LX (ENTERPRISE INSURANCE RENTAL) TRAVELING ON CRABB RIVER ROAD, (A CITY STREET) SUGARLAND, TEXAS. I FULLY STOPPED AT THE TRAFFIC LIGHTS BECAUSE IT WAS RED. ONCE LIGHTS TURNED GREEN, I PUT THE VEHICLE IN MOTION BY STEPPING ON THE GAS PEDAL TO ACCELERATE BUT THE CAR FELT REALLY SLUGGISH SO I GAVE IT MORE GAS IN ORDER TO GAIN ENOUGH SPEED AS I WAS ABOUT TO GO OVER SOME RAILROAD TRACKS (APPROX. 55+ MPH) WHICH WERE ON A ROAD THAT WAS ON AN INCLINE. RIGHT AS THE CAR REACHED THE TRACKS, THE ENGINE STALLED, THE STEERING WHEEL LOCKED AND I LOST ALL CONTROL OF THE VEHICLE AND IT DOVE INTO A DITCH; PLOWED DIRECTLY INTO A STEEL BILLBOARD POLE WHICH WAS CEMENTED INTO THE GROUND BECAUSE THE BRAKES BECAME UNRESPONSIVE. THERE WERE NO WARNING LIGHTS ON THE DASH PRIOR TO THE CRASH. EVEN THOUGH I WAS FULLY BUCKLED, THE SEATBELT DID NOT PREVENT MY HEAD FROM VIOLENTLY HITTING THE WINDSHIELD AND BOUNCING OFF THE STEERING WHEEL SINCE NONE OF THE 8 AIRBAGS DEPLOYED. I SUFFERED NEAR FATAL INJURIES INCLUDING A BROKEN BACK (L2 FRACTURE), SPINAL CORD, HEAD, EYE, CHIN, JAWS, NECK AND HIP; BROKEN TEETH, PERMANENT DISFIGURATION (18 STITCHES), SOME VISION & HEARING LOSS FROM NERVE DAMAGE AND PTSD, MENTAL ANGUISH, CHRONIC MIGRAINES, EXTREME STRESS, TERRIBLE RECURRING NIGHTMARES, ETC. I'M A 5'2" WOMAN AND MY CHEST WAS PINNED TO THE STEERING WHEEL UPON THE IMPACT WITH THE POLE AND THE FIRE DEPT. HAD TO FREE ME AND LI

37000 MILES , SHORT 120 TRIP, OIL CHECKED BEFORE STARTING, 110 INTO TRIP, LOSS OF POWER,,ROD KNOCK, ENGINE SEIZED, TOWED TO CLOSEST GARAGE. NOM AT LEXINGTON KY. KIA WAITING ON THE BATTLE OF WARRANTY TO BEGAN WAITING FOR THE LO

ENGINE LOCKED UP WITH NO WARNING LIGHTS OR OTHER INDICATION IT WAS HAPPENING. VEHICLE WAS DRIVEN TO STORE AND PARKED. CAME BACK OUT AND IT WOULDN'T START. TOWED TO DEALER. DEALER SAYS EXCESS SLUDGE IN ENGINE EVEN WITH REGULAR OIL CHANGES. VEHICLE HAS 72,819 MILES AND DEALER IS STATING IT WILL NOT BE COVERED UNDER 100K POWER TRAIN WARRANTY. PICTURES OF ENGINE DO NOT INDICATE EXCESS SLUDGE.

DRIVING VEHICLE IN TOWN AT APPROXIMATELY 40 MPH. ENGINE LOST POWER AND SHUT OFF. WAS ABLE TO COAST OUT OF TRAFFIC AND OFF THE SIDE OF THE ROAD. WOULD NOT RESTART. HAD VEHICLE TOWED TO LOCAL KIA DEALER WHERE THEY PROCEEDED TO TELL ME THE ENGINE HAD LOCKED UP AND THIS ONLY HAPPENS DUE TO POOR MAINTENANCE AND SLUDGE BUILDUP IN ENGINE. THEY DID AN INSPECTION AND FOUND ENGINE TO BE CLEAN AND A ROD BEARING HAD FAILED CAUSING THE PROBLEM. THEY REPLACED ENGINE UNDER 100K MILE POWER TRAIN WARRANTY.

WE WERE TRAVELING 64 MPH ON INTERSTATE 75 SOUTH (IT WAS RAINING HARD), WHEN WE WERE HIT FROM BEHIND AT 75-78 MILES PER HOUR BY AN F150 TRUCK. OUR AIRBAGS DID NOT DEPLOY WHICH CAUSED US TO HIT THE STEERING WHEEL AND DASHBOARD. AT THE RATE OF SPEED WE WERE HIT, THE BAGS SHOULD HAVE DEPLOYED. OUR SORENTO HAD OVER $9,000 IN DAMAGE TO THE REAR. THE BAGS ARE A MALFUNCTION, AS FAR AS WE ARE CONCERNED.

THE HEADLIGHTS ARE SO DIM THAT THE ROAD IS NOT VISIBLE. MY CARS' LIGHT METER VALUE IS 77LU COMPAIRED TO A NIEGHBORS' HEADLIGHT VALUE OF 489LU WITH THE SAME LIGHTS. THIS LOW HEADLIGHT OUTPUT VALUE MAKES THIS CAR UNSAFE TO DRIVE IN LOW LIGHT SITUATIONS AND AT NIGHT. THE LOCAL PORT CHARLOTTE, FLORIDA DEALERS' SERVICE MANAGER SAID THAT THERE WAS NO PROBLEM WITH MY HEADLIGHTS. P.S. THE SERVICE MANAGER DID NOT USE A LIGHT METER. HE "EYEBALLED" IT IN THE PARKING LOT IN DAYLIGHT.

V6 ENGINE STALLS RANDOMLY WHEN ACCELERATING INTO OR ACROSS TRAFFIC. . KIA SERVICE DEPT. UNABLE TO FIND CAUSE WITH USING ELECTRONIC TESTING EQUIPMENT. STALLING IS RANDOM AND UNABLE TO REPLICATE WITH SERVICE DEPT PERSONNEL. A REAL SAFETY ISSUE.

WE STARTED HAVING PROBLEMS AT ABOUT 20,000 MILES.THE CAR WAS PULLING AS WE TRIED TO ACCELERATE AND SMOKE WOULD BLOW OUT OF THE TAILPIPE. WE TOOK IT INTO THE DEALERSHIP IN WHICH THEY STATED WE HAD SLUDGE IN THE ENGINE. THEY STATED TO MAINTAIN REGULAR OIL CHANGES, BUT WE WOULD NEED A NEW ENGINE. 4 MONTHS LATER THEY DID AN OIL CHANGE AND STATED THE OIL WAS CLEAR OF SLUDGE. WITHIN 2 WEEKS, WE HEARD A LOUD BANGING SOUND FROM THE ENGINE, IT GOT LOUDER AND WAS BARELY GOING 5 MILES/HR. WE WERE ON A MAJOR ROAD AND WERE ABLE TO PULL INTO A PARKING LOT. WE HAD IT TOWED TO THE DEALERSHIP (CENTRAL KIA OF PLANO). WITHOUT EVEN LOOKING AT IT, THEY SAID IT WAS THE SLUDGE IN THE ENGINE AND WE NEEDED OUR ENGINE REPLACED ($7000). THEY WOULD NOT EVEN LOOK UNDER THE HOOD UNTIL WE PAID THEM $400 TO OPEN IT UP. THEY STATED THE WORK WOULD NOT BE COVERED UNDER OUR WARRANTY EVEN THOUGH WE ARE ONLY 2 YEARS INTO IT AND AROUND 30,000 MILES. I CALLED KIA CONSUMER AFFAIRS (800-333-4542) AND THEY CONTACTED THE DEALERSHIP AND THAT'S WHEN THEY FINALLY OPENED THE HOOD AND FOUND SLUDGE IN THE ENGINE. THEY TOOK PICTURES AND SENT IT TO KIA "TECH" IN WHICH OUR CLAIM WAS DECLINED DUE TO "LACK OF MAINTENANCE". WE PROVIDED RECEIPTS FOR OUR OIL CHANGES. THEY DID NOT ACCEPT 3 OF THEM BECAUSE THEY DID NOT HAVE A "PO#" AND THEY DID NOT ACCEPT 2 OF MY CREDIT CARD RECEIPTS. I TOLD KIA CONSUMER AFFAIRS THE 2015'S ARE HAVING THE SAME ISSUES AS THE RECALLS 2011-2014. SHE STATED THE DMV IS COLLECTING INFORMATION ON THE 2015'S.

TL* THE CONTACT OWNS A 2015 KIA SORENTO. AFTER THE VEHICLE WAS PARKED, THE KEY FAILED TO REMOVE FROM THE IGNITION SWITCH. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000.

WE HAD JUST LEFT HOME, AND WERE DRIVING AT APPROXIMATELY 40 MILES PER HOUR, AND NO "WARNING LIGHTS OR INDICATOR LIGHTS" CAME ON, WE LOST ALL POWER ABOUT A QUARTER MILE AWAY. COASTING TO THE SIDE OF THE ROAD AND CALLED FOR ROAD-SIDE ASSISTANCE. HAD VEHICLE TOWED TO DEALER, AND WAS TOLD IT WAS ENGINE FAILURE, DUE TO SEIZURE OF ENGINE.

THE VEHICLE WAS IN MOTION 35MPH WHEN SUDDENLY ALL THE LIGHTS IN THE PANEL FLASHED AND THE VEHICLE CAME TO A COMPLETE STOP. THE DEALER DIAGNOSED THE CAR WITH ENGINE FAILURE . THEY REFUSED TO COVER THE DAMAGE UNDER WARRANTY AND CLAIM THAT IS DUE TO LACK OF MAINTENANCE EVEN THOUGH WE PROVIDED THEM WITH SERVICE RECORDS. THIS IS A FAULTY ENGINE AND KIA IS REFUSING TO STAND BY THEIR PRODUCT.

LEASED A 2015 KIA SORRENTO, IN MY THIRD YEAR OF LEASE, REGULAR OIL CHANGES EVERY 3 MONTHS, HEARD A KNOCKING SOUND IN ENGINE AT APPROX. 35,000 MILES ON MY WAY HOME FROM MY SON'S HOCKEY GAME ON THE HIGHWAY WHICH GOT LOUDER AND LOUDER. TOOK IT TO THE KIA DEALER AND IMMEDIATELY THE SALES PERSON INFORMED ME THAT IT WAS THE CONNECTOR ROD FAILURE WITHOUT EVEN WORKING ON THE CAR. SHOWED KIA ALL MY RECEIPTS FOR OIL CHANGES, WAITED TWO WEEKS TO HEAR BACK FROM THEM, FINALLY I CALLED AND THEY OFFERED TO PAY FOR ENGINE BUT I WOULD BE ON THE HOOK FOR 1200 ON LABOR. NOT SURE WHY I AM ON THE HOOK FOR LABOR ON A FAULTY ENGINE. THEY CLAIMED THERE WAS SLUDGE IN THE ENGINE. LOOKED ONLINE AND SAW A RECALL FOR OPTIMA ENGINE CONNECTING ROD FOR KIA IN WHICH THEY ARE EXTENDING THEIR WARRANTY FROM 100,000 MILES TO 120,000 MILES BECAUSE OF THE SAME CONNECTING ROD PROBLEM. SO THEY KNOW THEY HAVE AN ISSUE WITH THIS PART BUT STILL WANTS ME TO PAY FOR SOME OF THE COST. I DON'T HAVE 1200 TO PAY FOR THE REPAIR, ITS NOW GOING ON 3 WEEKS WITHOUT THE VEHICLE WHILE THEY REVIEW MY CLAIM, NO RENTAL VEHICLE, AND I AM EXPECTED TO PAY ON A LEASE OF A VEHICLE I DON'T HAVE. VEHICLE IS STILL IN REPAIR SHOP.

TL* THE CONTACT OWNS A 2015 KIA SORENTO. WHILE DRIVING 45 MPH, THE VEHICLE STALLED WITHOUT ANY WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED DUE TO LOW OIL MAINTENANCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.

WHILE DRIVING APPROXIMATELY 50MPH IN MY SORRENTO THE CAR HESITATED AND STALLED WHEN I PRESSED THE GAS TO PASS A CAR NEXT TO ME. ITHE FELT LIKE A SLIP. I WASN'T SURE WHAT TO MAKE OF IT, BUT OVER THE NEXT 4 DAYS IT STARTED HAPPENING MORE FREQUENTLY. I WENT TO TURN IT ON THE 4TH MORNING AND A CLOUD OF WHITE SMOKE CAME OUT OF MY TAILPIPE. I DECIDED IT NEEDED TO GO TO KIA IMMEDIATELY. MY SORRENTO IS A 2015 WITH 27XXX MILES ON IT. THIS IS NOT WHAT I EXPECTED FROM A NEW CAR. I BROUGHT IT TO KIA AND WAS CALLED 10 MINUTES AFTER I RECEIVED MY COURTESY RIDE BACK. I WAS TOLD A DIAGNOSIS WAS SLUDGE AND THEY NEEDED MAINTENENCE RECORDS. I BROUGHT MY RECEIPTS (WHICH I HAD TO HAVE MY MECHANIC TYPE BACK OUT AS I HADN'T SAVED ANY RECIEPTS). WHEN WE BROUGHT THOSE IN I HAD A SPARE KEY TO MY CAR AND NOTICED IT WAS IN THE PARKING LOT. I CHECKED UNDER THE HOOD ONLY TO DISCOVER THEY HADN'T EVEN PULLED THE VALVE COVER ON THE CAR (I KNOW THIS BECAUSE THERE WAS A DEAD WASP FROZEN TO THE TOP OF THE BOLT YOU NEED TO TAKE OFF TO REMOVE THE COVER THAT WAS THERE WHEN I BROUGHT IT IN). THEY INFORMED ME THAT THEY OPENED THE CAP AND THAT'S HOW THEY KNEW EVEN THOUGH INITIALLY ON THE PHONE THEY SAID THEY PULLED THE VALVE COVER. THEY TOOK MY SERVICE PAPERS AND CALLED ME THE NEXT DAY TO SAY KIA WON'T COVER IT AND REJECTED MY RECORDS. MY MECHANIC IS A LICENSED MECHANIC. NO REASON GIVEN FOR THE REJECTION. THEY SAY WE WILL BE RESPONSIBLE FOR ENGINE REPLACEMENT BUT STILL CAN'T GIVE US A DIAGNOSIS OTHER THAN "SLUDGE". S

TL* THE CONTACT OWNS A 2015 KIA SORENTO. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE SUDDENLY JERKED AND STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE FAILED TO RESTART AND HAD TO BE TOWED TO THE NEAREST DEALER. IT WAS DIAGNOSED THAT SLUDGE WAS PRESENT IN THE OIL RESERVOIR, WHICH CAUSED THE ENGINE TO SHUT DOWN. THE VEHICLE HAD TO BE TOWED BACK TO THE STATE OF RESIDENCE AND THE DEALER DIAGNOSED THAT IMPROPER OIL CHANGES WERE PERFORMED. THE ENGINE HAD TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

THE SUV HAS BEEN HAVING WHITE SMOKE COMING FROM TAILPIPE AND THE CAR HAS BEEN PULLING. IT MAKES UGLY NOISE WHEN WE TRY TO ACCELERATE ON THE FREEWAY AND PULLS. THE OIL LIGHT ISN'T COMING ON TO TELL US WHEN THE OIL IS LOW EVEN IF IT'S NOT TIME FOR A PIL CHANGE. WE SEEM TO NOTICE THAT THE CAR IS BURNING OIL MORE FREQUENTLY THAN A NORMAL VEHICLE. ALSO NOTICE SLUDGE WHEN WE CHECK THE OIL EVEN IF WE HAD JUST HAD A OIL CHANGE IT SEEMS TO COME BACK. THE DEALER KEEPS TELLING ME THERE IS NOTHING WRONG WITH IT. THEY TELL ME THEY CAN'T FIND ANYTHING WRONG.

I HAD TO RIDE IN MY OWN BACKSEAT FOR THE FIRST TIME TODAY. THE REAR SEAT BELT GOES ACROSS MY NECK AND I AM 5 FOOT 8 INCHES. LOOKED OVER AT MY DAUGHTER WHO IS 5 FOOT AND IT WAS JUST AS BAD FOR HER.

I WAS DRIVING DOWN THE ROAD WITH MY 4 CHILDREN IN THE CAR AT 45 MPH WHEN ALL OF A SUDDEN MY CAR COMPLETELY LOST POWER. LUCKILY I WAS ABLE TO COAST TO THE SIDE OF THE ROAD. IT WAS OVER A 100 DEGREES OUTSIDE AND MY 4 KIDS UNDER 6 HAD TO SIT AND WAIT ON A RIDE IN THE HEAT. THE CAR HAS 40,000 MILES ON IT AND HAS HAD 7 OIL CHANGES, OF WHICH I HAVE PROVIDED THE RECEIPTS FOR. THERE IS ENGINE SLUDGE DESPITE THE FACT THAT THE OIL WAS CHANGED MORE FREQUENTLY THAN THE MANUAL SUGGESTED 7500 MILES,

RETURNING FROM A TRIP TO CALIFORNIA, THE KIA HAD JUST TURNED OVER 30000 MILES ON THE KS TURNPIKE WHEN THE ENGINE OIL LIGHT CAME ON. WE STOPPED AND CHECKED THE OIL, IT WAS FINE. WE HAD HAD THE OIL CHANGED BEFORE THE TRIP SO IT HAD LESS THAN 3000 MILES. AFTER CHECKING THE OIL, WE RESUMED THE TRIP. WITHIN A MILE WE HEARD A KNOCKING SOUND, THE CAR DIED, WE PULLED OVER AND THE CAR ENGINE WAS ON FIRE. CALLED 911, WITHIN 15 MINUTES THE FIREMEN ARRIVED AND EXTINGUISHED THE FIRE. ONE OF THE FIREMEN SAID IT LOOKED ELECTRICAL AND SEEMED TO BE CENTERED IN THE FRONT OF THE ENGINE, THE FAN BLADES WERE MELTED AND ALL WIRES AND ALL RUBBER HOSING MELTED. KIA REFUSED TO COVER THE WARRANTY AND THE INSURANCE COMPANY SAID THE CAR WAS TOTALED. I'VE ENCLOSED PICTURE OF THE FIRE AND THE DAMAGE.

TL* THE CONTACT OWNS A 2015 KIA SORENTO. WHEN THE AIR CONDITIONER OR HEATER WAS ACTIVATED, AN ABNORMAL ODOR EMITTED FROM THE VENTS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE CONTACT WAS INFORMED THAT A DEODORIZER WAS SPRAYED INTO THE VENTS, BUT THE VEHICLE WAS UNABLE TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 24,000.

HOW CAN NHTSA GIVE A 5-STAR SAFETY RATING TO A 2015 KIA SORRENTO BASED ON A 2013 CRASH TEST DONE ON THIS MODEL VEHICLE WHEN THERE IS OBVIOUS A PROBLEM WITH THIS VEHICLE IN THE 2014/2015 KIA SORRENTO MODELS. SINCE 2014, THERE HAS BEEN AT LEAST 2 SERIOUS INJURIES AND OTHER COMPLAINTS DUE TO THIS DEFECT AND ITS NON-DEPLOYENT OF AIRBAGS, ETC. (PLEASE LOOK AT THE PHOTOS, VIDEO & SMALL OVERLAY CRASH REPORT AT HTTP://WWW.IIHS.ORG/IIHS/RATINGS/VEHICLE/V/KIA/SORENTO-4-DOOR-SUV/2015)..THE MANUFACTIURER WAS WELL AWARE OF THIS SINCE THEY REDESIGNED THE 2016 MODEL. THIS DEFECT SHOULD BE MADE PUBLIC FOR ALL VEHICLES AFFECTED WITH THESE ISSUES WHICH SHOULD REPAIRED OR RECALLED TO AVOID FURTHER RISK OF SERIOUS INJURIES AND/OR LOSS OF LIFE. IT IS COMPLETELY WRONGFUL, HARMFUL AND NEGLIGENT OF NHTSA TO GIVE AN "5-STAR SAFETY RATING" ON A LATER MODEL VEHICLE BASED ON AN OUTDATED TEST & WITHOUT FULLY AND APPROPRIATEL TESTING; RENDERING FALSE MISREPRESENTATION TO THE VEHICLE SHOPPER.....UPDATED 06/21/17 *BF *JS

BACK PASSENGER SOOR ONLY OPENS UNDER EXTREME PULLING ON HANDLE OR PUSHING FROM INSIDE HARD...THE INSIDE FRAME COMES LOOSE AND THEN WE BANK IT BACK IN PLACE WITH ONES FIST....NEXT TIME ,,,,IT STICKS AGAIN!! VEHICLE PARKED OF COURSE.

SOOO MANY COMPLAINTS OF KIA DOORS NOT OPENING FROM THE INSIDE. KIA IS NOT ISSUING A VOLUNTARY RECALL OF THIS. THEY SHOULD ASAP! AS SOON AS SOMEONE'S CAR CATCHES FIRE AND THEY CAN'T GET THE DOORS OPEN, THERE WILL BE SERIOUS LAWSUITS. IF YOU ARE UNDER WARRANTY WHEN THIS HAPPENS, YOU ARE GOOD TO GO. BUT ONE BY ONE, THE DOORS STOP WORKING....AND IF OUT OF WARRANTY, DEALERS WANT $400+ PER DOOR LOCK. IT WOULD BEHOOVE KIA TO FIX THESE ASAP BEFORE SOME CHILD GETS TRAPPED INSIDE. GO TO CARGURUS.COM AND YOU WILL SEE ALL THE COMPLAINTS.

I HAVE THE KUMHO CRUGEN PREMIUM KL33 235 60 R18 TIRES. THEY CAME WITH THE KIA SORENTO. I WAS DRIVING DOWN THE FREEWAY AND THE CAR STARTED SHAKING AND I PULLED OVER TO SEE THE TIRE WITH ONLY 16 THOUSAND MILES ON THEM WITH THE SIDEWALL CUT THROUGH AROUND THE WHOLE TIRE, THREAD SEPERATION. I TOOK THE TIRE TO THE DEALER WHERE I BOUGHT THE CAR AND THEY COULD NOT FIND ANY BRUISE OR CUT THAT WOULD CAUSE IT TO BLOW OUT. THEY SENT IT TO KUMHO FOR WARANTEE EVALUATION.

TL* THE CONTACT OWNS A 2015 KIA SORENTO. WHILE DRIVING APPROXIMATELY 20 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT END OF THE CONTACT'S VEHICLE. THE CONTACT'S VEHICLE WAS PUSHED INTO A TELEPHONE POLE ON THE PASSENGER SIDE. NONE OF THE AIR BAGS DEPLOYED, BUT THE VEHICLE WAS FILLED WITH A VERY STRONG SMELL COMING FROM THE AIR BAGS. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES THAT REQUIRED A MEDICAL ATTENTION. THE CONTACT'S VEHICLE WAS TOWED TO AN AUTO BODY YARD THAT WAS ASSOCIATED WITH THE LOCAL DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.

TL* THE CONTACT OWNS A 2015 KIA SORENTO. THE CONTACT STATED THAT THE HEADLIGHTS ON/OFF SENSOR FAILED TO ILLUMINATE DURING NIGHT HOURS. THE CONTACT ALSO STATED THAT THE HEADLIGHT SENSOR FAILED TO POWER OFF THE HEADLIGHTS OFF DURING THE DAY. THE CONTACT HAD TO POWER OFF THE HEADLIGHTS MANUALLY. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC REPLACED THE HEADLIGHT SENSOR, BUT THE FAILURE RECURRED. THE VIN WAS UNAVAILABLE THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 800.

DRIVING ON MILD SUMMER DAY (~70). LIGHTLY-PACKED CARTOP CARRIER AFFIXED PROPERLY/SAFELY TO KIA CROSSBARS (INSTALLED BY KIA). DRIVING ON INTERSTATE HIGHWAY WITH "PASSING LANE" TRAFFIC (ABOUT 75MPH). RUNNING AC AT ABOUT 70 INSIDE, WITH ALL WINDOWS UP. PANORAMIC SUNROOF CLOSED, WITH INNER SOFT SUNSHADE ALSO CLOSED. ABOUT THREE HOURS INTO FIVE HOUR DRIVE. SUDDENLY, WITHOUT ANY VISUAL WARNING (E.G., ROCK, SHARD), WE HEAR AN *EXPLOSION* SOUND FROM ABOVE, ALONG WITH THE SOUND OF GLASS CLANGING EVERYWHERE AND THE RUSH OF HIGHWAY AIR. I QUICKLY SWITCH MY HAZARDS ON, DECELERATE, AND PULL OFF THE ROAD AS QUICKLY AS I CAN. I NOTICED THAT NO NEIGHBORING VEHICLES AS MUCH AS FLINCHED DURING THE INCIDENT, NOR DID ANYONE STOP ... AS IF NOTHING APPEARED TO HAVE HAPPENED EXTERNALLY FROM THEIR POINT OF VIEW. WHEN WE GOT OUT TO INVESTIGATE, WE SAW THAT THE FRONT MAJOR PANE OF THE PANORAMIC SUNROOF HAD COMPLETELY SHATTERED CENTER-OUT, PROBABLY ABOUT 2SQFT OF GLASS MISSING. NOTABLY, SEVERAL EDGES AROUND THE NEWLY-FORMED HOLE WERE UPTURNED. THOSE ARE ALL THE DETAILS I CAN REMEMBER. MY VERY STRONG BELIEF IS THAT THE SUNROOF EXPLODED WITHOUT ANY EXTERNAL DEBRIS INVOLVED. THE POSITION OF THE CARTOP CARRIER RELATIVE TO THE HOLE, MY VEHICLE'S POSITION RELATIVE TO OTHER CARS/TRUCKS (NOT TERRIBLY CLOSE), THE FACT THAT I SAW NO OBJECT HURTLING TOWARD THE VEHICLE PRIOR TO THE INCIDENT, THE FACT THAT NO OBJECT WAS FOUND IN BETWEEN THE ROOF AND THE INNER SUNSHADE, THE FACT THAT NO OTHER CARS/TRUCKS BEHIND ME R

TL* THE CONTACT OWNS A 2015 KIA SORENTO. WHILE ENTERING THE VEHICLE, THE CONTACT'S FOOT INADVERTENTLY STRUCK THE FRONT DRIVER SEAT RAIL WHICH WAS MOVED BACKWARDS. AS A RESULT, THE CONTACT SUSTAINED A LACERATION ON ONE OF THE TOES AND REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

I WAS TURNING INTO A PARKING SPACE IN A PARKING GARAGE WITH MY FOOT JUST BARLEY ON THE BRAKE WHENTHE CAR ACCELERATED VERY FAST AND CAUSE ME TO HIT A CONCRET WALL. I TRIED TO STOP IT BUT IT DIDN'T STOP UNTIL IT HIT THE WALL KNOCKING ME ALMOST OUT OF THE PARKING SPACE. THIS HAS NEVER HAPPEN BEFORE SINCE I HAVE HAD THE CAR.

HAD OIL LIGHT GO ON WHEN I WOULD TAKE OFF FROM A STOP BUT WOULD TURN OFF WHEN I STOP. I CALLED THE DEALER AND TOOK IT IN AND WAS TOLD THAT THE OIL FILTER WAS PUT IN WRONG. THE DEALER PUT A NEW ONE ON AND DID ALL THE TEST TO MAKE SURE IT WAS WORKING PROPER. NINE DAY LATER I HAD A OIL LEAK AND CALLED THE SAME DEALER AND WAS TOLD TO COME BACK IN. THE SERVICE MANAGER THEN TOLD ME THE BECAUSE SOMEONE ELSE HAD DONE OTHER OIL CHANGES ON THE CAR I WOULD HAVE TO PAY FOR ANY REPAIRS IF THE OTHER PLACE WOULD NOT. WHEN I ASKED ABOUT THE PART BEING UNDER WARRANTY THE SERVICE MANAGER TOLD ME THAT THIS PART WAS NOT UNDER WARRANTY. THE SERVICE ALSO TOLD ME THAT EVEN IF THE DEALER DID THE OIL CHANGE AFTER THE FIRST ONE THAT KIA WOULD NOT WARRANTY IT. SO NOW I WILL GET A BILL OVER 900 DOLLARS AND STILL NOT KNOW IF I HAVE A ENGINE THAT WILL WORK .

TIRE PRESSURE SENSOR DID NOT LIGHT UP AT ANY TIME WHILE DRIVING ON 95 IN RUSH HOUR MORNING TRAFFIC FOREWARNING ME OF ANY PROBLEM WITH MY FRONT RIGHT PASSENGER SIDE TIRE WHICH TIRE SOMEHOW IMMEDIATELY COMPLETELY DEFLATED WHILE DRIVING. I IMMEDIATELY PULLED OVER TO THE RIGHT SIDE OF ROAD AND CALLED FOR ROAD SIDE ASSISTANCE. THE TIRE PRESSURE SENSOR DID NIGHT LIGHT UP UNTIL THE TOW TRUCK DRIVER REMOVED THE FLAT TIRE FROM MY VEHICLE. WHEN VEHICLE WAS TAKE TO MCCAFFERTY IN LANGHORNE, SERVICE MANAGER ADVISED ME THAT I SHOULD HAVE HAD THE TIRE CHECKED OUT AS SOON AS THE TIRE PRESSURE SENSOR LIT UP AND IT WOULD HAVE AVOIDED COMPLETE DEFLATION. THE TIRE PRESSURE SENSOR DID NOT ILLUMINATE AT ANY TIME UNTIL THE FLAT TIRE WAS REMOVED FROM THE VEHICLE. A REPLACEMENT TIRE WILL NOW COST ME $ 159.00. *TR

TL* THE CONTACT OWNS A 2015 KIA SORENTO. WHILE DRIVING 35 MPH, THE CONTACT'S VEHICLE STRUCK THE PRECEDING VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE DEALER STATED THAT THE FRONT BUMPER WAS BEING HELD IN PLACE BY WIRE AND HOT GLUE. THE FRONT BUMPER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE ISSUE WAS BETWEEN THE CONTACT AND THE DEALER. THE FAILURE MILEAGE WAS 7,000.

KIA SORENTO LESS THEN 5000 MILES WATER AROUND VIN NUMBER ON DASH ALSO LEAKING INTO THE FLOOR. DEALER TRIED TO SAY BUILD OF LEAVES AROUND WINDSHIELD IS THE CAUSE. IF THAT IS THE CAUSE THEN THERE IS A DESIGN PROBLEM WITH THESE CARS. I BELIEVE THEY ARE SAYING THAT DUE TO THEY CAN'T NOT FIND OUT WHERE THE PROBLEM IS. ALSO WHEN CAR SITS OVER NIGHT AND IT HAS RAIN THE BRAKES SCRUB LIKE THEY RUSTED OVERNIGHT. BOTH OF THESE PROBLEMS WERE TURNED INTO THE SERVICE DEPARTMENT WITH OUT NO DETERMINATION AS TO WHY THEY ARE DOING THIS. ALSO THE SERVICE DEPARTMENT TRYING TO MAKE UP REASONS FOR THEIR OWN INEPT WORK. *TR

WHEN USING THE COOLING SEAT OPTION IT DOES NOT WORK ON THE PASSENGER SIDE. WHEN WE TOOK IT IN FOR SERVICE WE WERE INFORMED ' THAT IS AS GOOD AS IT GETS'. WE WERE TOLD THAT THE AIR BAG SENSOR BLOCKS OVER 50% OF THE HOLES IN THE SEAT. THEY ONLY WAY TO FIX WOULD BE TO REMOVE THE AIR BAG SENSOR AND THAT IS AGAINST FEDERAL REGULATIONS. WE CAN FEEL NO COOLING WHAT SO EVER ON THAT SIDE. *TR

TL* THE CONTACT RENTED A 2015 KIA SORENTO. WHILE DRIVING AT APPROXIMATELY 35 MPH OVER RAILROAD TRACKS, THE STEERING WHEEL SEIZED AND EXCESSIVE FORCE WAS REQUIRED. THE CONTACT ALSO STATED THAT THE VEHICLE INDEPENDENTLY ACCELERATED WITHOUT WARNING. THE FAILURE CAUSED THE VEHICLE TO CRASH INTO THE POST OF A BILLBOARD. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A VERTEBRAE, NECK, AND BACK INJURIES AND HEAD TRAUMAS THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.....UPDATED 06/21/17 *BF UPDATED 9/11/2017*CN

THIS KIA WAS RENTED FROM ENTERPRISE DUE TO MY CAR BEING IN THE SHOP. I FOUND STEERING PROBLEMS WITH THIS CAR AS WITH THE BRAKING SYSTEM ALREADY WHICH I FOUND ODD AS THIS IS SUPPOSEDLY A BRAND NEW VEHICLE. NOT ONLY THAT IT RACES INTERMITTENTLY SOMETIMES MORE THAN 10 MILES OR SO & AT OTHER IT SLOWS DOWN EVEN THOUGH THE GAS PEDAL IS BEING PRESSED ON. ON DECEMBER 1, 2014 I WAS DRIVING HOME AFTER VISITING A FRIEND WHO WAS RETURNING TO OHIO FOR COLLEGE. FOLLOWING THE ROAD, I HAD TO CROSS SOME RAILROAD TRACKS TO AS I WAS VEERING SLIGHTLY LEFT. THIS KIA STEERING LOCKED & ACCELERATED TO APPROXIMATELY 40 OR SO MILES, WENT OFF THE RAILROAD TRACKS & HIT THE MENTAL POSTS HOLDING A BILLBOARD. I WAS NOT DRINKING AT ALL & WAS WEARING MY SEATBELT. AIRBAGS DID NOT DEPLOY & DUE TO SEATBELT, MY BACK IS BROKEN & RECEIVED MAJOR LACERATIONS TO MY RIGHT EYE & FACE. I WAS TRANSPORTED TO 2 TRAUMA UNITS. THIS KIA SORENTO HAS HAD STEERING & POWER PROBLEMS SINCE 2013 AND UNFORTUNATE FOR ME, I THOUGHT THESE ISSUES WERE FIXED & REDESIGNED. *TR....UPDATED 06/21/17 *BF UPDATED 9/8/2017*CN

I AM A SHORT ADULT. BECAUSE THE FRONT PASSENGER SEAT DOES NOT ADJUST UP OR DOWN, I NEED TO PUT A PILLOW BETWEEN ME AND THE SEAT TO RAISE ME HIGHER. WHEN I DO THIS, THE AIR BAG WILL NOT ENGAGE.

TL* THE CONTACT OWNS A 2015 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE VEHICLE EXPERIENCED A POWER LOSS AND THE ENGINE STALLED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED AN ALTERNATOR AND IT WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 1,980.

I PURCHASED A NEW 2015 KIA SORENTO MAY 17, 2014. AS I WAS DRIVING DOWN THE ROAD LAST NIGHT AT APPROXIMATELY 45MPH, SUDDENLY THE CAR JERKED AROUND, SOUNDED LIKE I DOWNSHIFTED (ALTHOUGH IT'S AN AUTOMATIC) AND I GOT THE DIAGNOSTIC MESSAGE OF THE "ENGINE CONTROL SYSTEM- POSSIBLE ENGINE CONDITION" IT TOLD ME TO TAKE IT TO THE DEALERSHIP FOR SERVICE IMMEDIATELY. THEY SAID TODAY THAT THEY HAD TO ORDER A NEW THROTTLE BODY ASSEMBLY AND IT WAS TOO DANGEROUS FOR ME TO DRIVE. NOT SURE IF ANYONE ELSE HAS HAD THESE PROBLEMS YET BUT IT SHOULDN'T BE HAPPENING IN A BRAND NEW CAR! *TR

THIS CAR IS VERY HARD TO STEER! IT WANDERS LEFT AND RIGHT, I CONSTANTLY HAVE TO KEEP MAKING CORRECTIONS. IT WILL NOT GO STRAIGHT. IT IS DANGEROUS! I CAN NOT MAKE IT GO STRAIGHT. DRIVING IT REQUIRES CONTINUOUS CORRECTIONS, WHEN YOU DO TRY TO CORRECT THE STEERING OVER CORRECTS AND YOU GO DRIFT THE OTHER DIRECTION. IT IS VERY FATIGUING ! THE ELECTRONIC STEERING DOES NOT WORK! ON MY FIRST CALL TO THE DEALERSHIP THEY TOLD ME TO PUT IT IN "SPORT" MODE. THIS DID NOTHING. I SEE THAT OTHERS HAVE BEEN TOLD THIS SO KIA KNOWS THAT IT DOES NOT WORK AND THIS IS THEIR FIX ? THIS HAPPENS AT ALL SPEEDS. EVEN TURNING CORNERS REQUIRES MAKING CORRECTIONS BECAUSE IT WILL OVER TURN. *TR

TL* THE CONTACT OWNS A 2015 KIA SORENTO. THE CONTACT STATED THAT WHILE ATTEMPTING TO MAKE A LEFT TURN, THE VEHICLE SURGED FORWARD AT APPROXIMATELY 40 MPH WITHOUT WARNING. THE FAILURE RECURRED ON THREE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LINKAGE NEEDED TO BE ADJUSTED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000. UPDATED 10/24/14*CN THE CONSUMER STATED THE CAUSE OF THE FAILURE WAS THE DRIVING WITH BOTH FEET. THE FAILURE HAD NOT RECURRED. UPDATED 4/16/2015 *JS