Page 13 of 16 · complaints 601–650 of 755

2015 Kia Sorento complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2015 record →

Service Brakes
Filed Jul 2, 2019FL

THE ABS, ESC, AND LOW TIRE PRESSURE LIGHTS KEEP COMING ON. WE HAVE HAD THE CAR FIXED AND THE LIGHTS STILL COME ON. CITY KIA TOLD US TO IGNORE THE LIGHTS CAUSE THE SENSOR WAS BAD. BUT THAT'S NOT A GOOD ENOUGH ANSWER. NOT ONLY THAT BUT THE HEADLIGHTS ARE DULL AND ARE HARD TO SEE AT NIGHT, WHICH I DO A LOT OF NIGHT TIME DRIVING. THE IMAGE I AM ATTACHING IS ONE I TOOK AFTER HAVING REPAIRS MADE ON MY CAR.

Engine
Filed Jul 1, 201972,000 milesAZ

THE FIRST INCIDENT WAS AFTER REFUELING. I DID NOT TOP OFF. THE CAR JUST DIED WHILE IDLING, TOOK 3 TRIES TO START THEN LURCHED WHEN I PUT IT IN DRIVE AND DIED AGAIN. I WAS TOLD BY THE DEALER IT WAS BECAUSE MY TANK WAS TOO FULL. I DROVE 325 MILES TO AN ALMOST COMPLETELY TANK. THE INDICATOR STATED I STILL HAD 76 MILES LEFT OF FUEL. I PUT 14.5 GALLONS IN (NOT TO THE FULL LINE) AND 12 HOURS LATER, IT WON'T START. THE BATTERY IS NEW. IT'S NOT THE BATTERY.

Engine
Filed Jun 28, 201971,150 milesNM

DRIVING FROM ALAMOGORDO NM TO EL PASO TX WHICH IS ABOUT 90 MILES DISTANCE WITH MY TWO KIDS THE ENGINE MADE AN AWFUL SOUND AND STOPPED. I WAS BY A PEP BOYS SERVICE CENTER AND THEY CHECKED IT OUT. THEY FOUND THAT THE ENGINE LOCKED UP! THE SUV ONLY HAS 71150 MILES ON IT! NOW I'M ON FOOT AND DON'T KNOW WHAT ELSE TO DO! ANY HELP?

Engine
Filed Jun 25, 201958,469 milesTN

CAR STALLED ON 4/28/2019 IN THE INTERSTATE IT DID NOT HAVE ANY POWER AND IT HAS HAPPENED TO SEVERAL KIA SORENTO OWNERS BUT THE RECALL FOR THE ENGINE STILL DOESN'T COME UP ON THE RECALL SYSTEM. CODE: OBDP1326

Engine
Filed Jun 21, 201970,000 milesNY

AT APPROXIMATELY 70,000 MILES, PROBLEMS BEGAN. FIRST NOTED THE COOLANT CONTAINER WAS CONTAMINATED WITH OIL AND SLUDGE. ENTIRE SYSTEM WAS SLUDGED, DID NOT KNOW WHY. I HAD THE SYSTEM COMPLETELY FLUSHED AND ALL NEW FLUIDS REPLACED. 2 WEEKS LATER, AGAIN, THE SLUDGE APPEARED AND COOLANT CONTAINER FILLED WITH OIL AND COOLANT HOSE BURNED THROUGH DUE TO THE OIL. THE COOLANT HOSE WAS REPLACED. AND AGAIN I HAD THE ENTIRE SYSTEM FLUIDS FLUSHED. AGAIN, THE SAME THING HAPPENED WITH SLUDGE BUT THIS TIME AS I WAS DRIVING THE CAR 2 MILES FROM MY HOME TO A MAIN STREET BANK, SMOKE CAME FROM THE HOOD. OPENED THE HOOD, SMOKE COMING OUT FROM ENGINE, AND A SLUDGE SUBSTANCE EXPLODED THROUGHOUT THE CAR AND OOZED OUT OF THE CAR. COULD NO LONGER DRIVE THE VEHICLE DUE TO ENGINE SEIZE CONCERNS. CAR WAS METICULOUSLY MAINTAINED- OIL CHANGES REGULARLY, INSPECTIONS ETC. I WAS TOLD I'D HAVE TO POSSIBLY GET A NEW ENGINED, OR AT THE LEAST HAVE TWO HEAD GASKETS REPLACED AT A COST OF $5,500. DESPITE KIA TOUTING THE 100,000 MILE POWER TRAIN WARRANTY, AND AFTER WEEKS OF TRYING TO GET THE DEALER TO FIX IT, THEN WENT UP THE CORPORATE LADDER SPEAKING WITH CORPORATE, I WAS FINALLY TOLD THAT THE WARRANTY DID NOT APPLY TO ME BECAUSE I WAS NOT THE ORIGINAL OWNER!!!! THIS DESPITE THE FACT THAT I PURCHASED THE CAR CERTIFIED PRE-OWNED FROM THE KIA DEALER AND WAS TOLD THAT THERE WAS A 100,000 MILE POWERTRAIN WARRANTY THAT APPLIED- THAT THIS WAS A SELLING FEATURE!!! I COULD NOT DRIVE THE CAR FOR A COUPLE OF MONTHS WHILE I TRI

Engine
Filed Jun 21, 201998,000 milesGA

THIS IS MY 4TH TIME HAVING TO CALL A TOW TRUCK FOR MY VEHICLE. I WAS REVERSING OUT OF A PARKING SPACE, AND TRIED TO PUT CAR IN DRIVE , CAR WOULD NOT DO ANYTHING. I TRIED AGAIN TO PUT CAR IN DRIVE, WOULD NOT BUDGE. COULD NOT TAKE KEY OUT OF IGNITION, COULD NOT MOVE STEERING WHEEL. LATER ON TRIED TO TAKE KEYS OUT OF IGNITION, IT LET ME ,BUT WOULD NOT START STILL. HAD IT TOWED TO DEALERSHIP, DID NOT FIND ANYTHING BUT A DEAD BATTERY. I BOUGHT A NEW BATTERY. PICKED CAR UP. DROVE TO STORE ABOUT 10 MILES FROM HOME, SAME THING HAPPENED AGAIN. HAD IT TOWED AGAIN. SAME CONCLUSION .DID NOT FIND ANYTHING AGAIN. DROVE CAR HOME. I MAY DRIVE MY CAR ONCE A WEEK. THE NEXT TIME I DROVE MY CAR AGAIN IT STOPPED ON ME IN THE MIDDLE OF TRAFFIC , WITH NO WARNING , THE CAR JUST SHUT DOWN. SOMEONE STOPPED AND PUSHED ME OUT THE MIDDLE OF STREET. THANK GOD. HAD IT TOWED AGAIN TO KIA DEALERSHIP . NEEDLESS TO SAY, THEY FOUND NOTHING BUT A DEAD BATTERY. BATTERY WAS LESS THAN 3 MONTHS OLD. BOUGHT FROM KIA. MADE IT HOME SAFELY. 3 DAYS LATER STARTED CAR, TURNED ON AIR, WAITED UNTIL COOL INSIDE . CAR CUT OFF EVEN BEFORE LEAVING DRIVEWAY. COULD NOT BELIEVE IT. THIS TIME IT STARTED RIGHT BACK UP, TO NO AVAIL, CUT OFF AGAIN.

Air Bags
Filed Jun 18, 2019LA

THE ENGINE INDICATOR LIGHT WAS COMING ON AT FIRST; I PUT IT ON A TEST AND THE SERVICE TECH EXPLAINED TO ME THAT THE SENSOR NEEDED TO BE REPLACED. NOW THE AIRBAG LIGHT IS ON.

Engine
Filed Jun 17, 201937,876 milesSC

THE ENGINE BURNS OIL FAST. REGULAR DRIVING AFTER WE BOUGHT IT WAS OK. WE STARTED HEARING A MYSTERY CRUNCH NOISE, BUT IT WAS A ROAD TRIP THAT MADE THE OIL PROBLEM APPARENT. WE TOOK A TRIP OF 300 MILES. AT THE BEGINNING OF THE TRIP THE OIL WAS FULL, WHEN WE GOT THERE IT WAS ALMOST DRY. THE CRUNCH NOISE INCREASED. WE TOOK IT TO A MECHANIC AT OUR DESTINATION AND HE FILLED IT UP AGAIN. THR CRUNCHY NOISE WAS GONE. WHEN WE GOT BACK HOME AFTER DRIVING 300 MILES AGAIN THE OIL WAS AT LOW LEVEL. I AM AFRAID TO DRIVE THIS CAR WITH MY KIDS IN IT. I WILL CHECK MY OIL EVERYTIME I DRIVE BUT THAY IS NOT SUSTAINABLE. I WORRY WHAT ELSE IS WRONG WITH THIS ENGINE

Electrical System
Filed Jun 17, 201950,800 milesGA

MY 2015 SORENTO (ORIGINAL OWNER) JUST FLAT OUT DIED WHILE DRIVING IN THE LEFT PASSING LANE ON INTERSTATE 85N FROM THE AIRPORT IN ATLANTA (IN THE POURING RAIN 6/8/2019) AND WITHOUT ANY WARNING. NOT ONLY DID IT JUST STOP RUNNING "EVERYTHING DIED" NO LIGHTS, NO HAZARDS; NO POWER WINDOWS ETC. IT WOULD NOT EVEN ACKNOWLEDGE THE KEY FOB. THE SUV WAS COMPLETELY DEAD. I WAS SO LUCKY TO NOT HAVE BEEN HIT BY ANOTHER VEHICLE. ONCE THE HERO TRUCK PUSHED ME ACROSS 8 LANES TO SAFETY; I HAD TO HAVE MY SUV TOWED TO THE DEALER. THE DIAGNOSIS: 'THE ALTERNATOR AND BATTERY WERE BOTH BAD AND HAD TO BE REPLACED FOR 1500.00'. WHAT?? OF COURSE, THE WARRANTY HAD JUST EXPIRED THE MONTH BEFORE; MILEAGE JUST HAD TURNED 50K. I WAS COMPLETELY SHOCKED AS NO INDICATORS OF ANYTHING GOING BAD OCCURRED. NO WARNING LIGHTS; NO HESITATION STARTING; NO DIMMING LIGHTS, NO NOISE; ETC.' IT HAD FULL POWER; EVERYTHING WAS NORMAL! MY SUV HAD 'EVERY MAINTENANCE' PERFORMED ON TIME AND WAS STILL 2K AWAY FROM ITS NEXT SERVICE. THIS INCIDENT NOT ONLY PLACED ME IN A VERY DANGEROUS SITUATION IT TROUBLES ME GREATLY THERE WAS NO WARNING AT ALL. AGAIN, NO INDICATOR OR SYMPTOM OF ANYTHING WRONG. THIS SUV IS MY 2ND SORENTO AND WILL BE MY LAST KIA. I DO NOT FEEL SAFE IN THIS BRAND OF VEHICLE. I WANT TO ADD MY FIRST SORRENTO; (2008 EX MODEL, I CAN SUPPLY A VIN TOO) ALSO HAD A MAJOR REPAIR EVENT OCCUR RIGHT AFTER ITS WARRANTY EXPIRED (WITHIN 2 MONTHS); THE REAR DIFFERENTIAL WENT BAD AND HAD TO BE REPLACED. I REALLY WONDER IF THIS IS A

Power Train3 injured
Filed Jun 15, 201985,000 milesIA

WAS DRIVING DOWN INTERSTATE AT 65 AND FELT LIKE HIT A WALL ME AND MY 2 CHILDREN'S HEAD FLEW FORWARD CAR WENT DOWN TO 15 MPH AND RPMS SKYROCKETED WOULD NOT GO OVER 15 PULLED OVER TO SIDE OF ROAD SHUT OFF CAR AND LET SIT RESTARTED CAR WOULD NOT GO OVER 15 MPH OR SHIFT NO LIGHTS EVER ILLUMINATED ON DASHBOARD AND STILL HAVE NOT WILL BE GETTING TOWED MONDAY AS THIS HAPPENED ON SATURDAY NIGHT

Service Brakes
Filed Jun 13, 201948,000 milesWI

VEHICLE STOPPED ENGINE RUNNING BRAKE PEDAL GOES TO FLOORBOARD. DEALER STATES THIS HAPPENS AND DEMONSTRATED 3 SIMILAR VEHICLES BRAKE PEDAL GOES TO FLOOR. MY EXPERIENCE AND TRAINING INDICATES THIS CONDITION IS UNSAFE AND MASTER OR WHEEL CYLINDER OR DISK BRAKE PISTON MAY BE LEAKING. ANOTHER AREA CAN BE MASTER CYLINDER INTERNALLY LEAKING OR ABS INTERNALLY LEAKING. I CALLED KIA CORPORATE CUSTOMER SERVICE AND AFTER LISTENING TO MY CONCERN HE SAID HE HAS NO TECHNICAL SUPPORT TO ADDRESS MY CONCERN AND TO GO BACK TO DEALER. HOWEVER, I HAD EARLIER GONE TO DEALER FOR A BRAKE INSPECTION 'BRAKE PEDAL TRAVELS TOO LOW'. I WAS CHARGED 70$ AND TOLD EVERYTHING IS FINE! I FEEL I AM CHASING MY TAIL HERE. IS THERE NO STANDARD THAT SAYS PEALE PEDAL CANNOT GO SO LOW THAT GAS PEDAL IS ALSO ENGAGED IF FOOT OVERLAPS ACCELERATOR PEDAL? PRETTY SCARY IF YOU PUSH BRAKE PEDAL AND IT CREEPS LOW ENOUGH THAT GAS IS APPLIED AND THEY ARE FIGHTING! TWO MONTHS AGO I WAS TOLD THAT IF GAS AND BRAKE WERE OBSERVED BY COMPUTER THE DEFAULT WAS TO SHUT OFF ENGINE TO IDLE. YES THIS WAS HAPPENING SEVERAL TIMES TRYING TO GET ONTO FREEWAY. HIT GAS ENGINE DIES IF BRAKE PEDAL TOUCHED WHEN TRYING TO MERGE ONTO TRAFFIC! NOW I CAN HIT GAS AND BRAKE AT SAME TIME AND THEY FIGHT EACH OTHER. HELP!

Engine
Filed May 22, 201999,500 milesMA

DRIVING ON THE HIGHWAY GOING ABOUT 75 IN THE FAST LANE WHEN THE CHECK ENGINE LIGHT CAME FLASHING ON AND THE CAR SLOWED DOWN TO 60 WOULD NOT ACCELERATE AT ALL WAS ABLE TO GET IT TO THE DEALERSHIP. ON THE WAY TO THE DEALERSHIP I NOTICED SHIFTING FROM 1ST TO 2ND IT DID NOT WANT TO GO. I WAS TOLD THE CAR WAS IN LIMP MODE AND THEN GOT TOLD THE ENGINE HAD TO BE REPLACE. ESTIMATED TIME FOR MY CAR TO BE RETURNED TO ME 2 MONTHS. WHEN WE FIRST GOT THE CAR WAS MARCH 2019, A FEW DAYS INTO DRIVING IT I NOTICED THAT IT WAS SHIFTING WEIRD FROM FIRST TO SECOND AND HAD A HARD TIME DOWN SHIFTING. WE TOOK THE CAR BACK THEY SAID IT'S JUST A NEWER CAR TO YOU AND EVERYTHING IS FINE. I SAID FINE WHATEVER. NOW IT'S MAY AND IT NEEDS A NEW ENGINE. THIS IS RIDICULOUSLY DANGEROUS WE HAVE 3 KIDS AND WHAT IF WE ALL WERE IN THE CAR AND IT JUST SHUT DOWN A HIGH SPEED.

Engine
Filed May 19, 201989,000 milesGA

WAS DRIVING MY KIA AND THE ENGINE LIGHT CAME ON AND THE CAR SHUT DOWN, NO POWER AT ALL. I DIDN'T HAVE TIME TO GET OFF OF THE ROAD. THE CAR IS BEING TOWED TO THE DEALERSHIP IN THE MORNING. I'M SO DISAPPOINTED / MAD WITH KIA MANUFACTURER. I WAS DRIVING IN 6 LANES OF TRAFFIC IN DOWNTOWN ATLANTA EARLIER, WHAT WOULD OF HAPPENED IF IT WOULD HAVE STALLED OUT ON THAT BUSY INTERSTATE .. GOD IS GOOD..... DO NOT BUY A KIA ' REPEAT DO NOT BUY A KIA '

Engine
Filed Apr 30, 201980,000 milesMA

APPROXIMATELY 1 MONTH AGO MY CAR SOUNDED ROUGH SO I CHECKED THE OIL AND NOTHING SHOWED ON THE DIPSTICK. I PUT OIL IN IT AND SINCE HAVE HAD TO ADD MORE, ALSO NOW MY MECHANIC HAS DIAGNOSED THE ALTERNATOR IS GOING. OIL SHOWS UP IN THE TAILPIPE WHICH MEANS THE ENGINE IS USING OIL, IT IS NOT A LEAK. I AM SO DISAPPOINTED AS I BOUGHT IT ONLY ONE YEAR AGO AND I USE IT FOR MY LIVING. I AM EXPECTING MORE PROBLEMS AND DON'T KNOW HOW TO PROCEED.

Electrical System
Filed Apr 24, 2019112,000 milesAL

THE VEHICLES ENGINE JUST STALLS OUT AND SHUTS COMPLETELY DOWN. KIA KEEPS SAYING CAMSHAFT SENSOR BUT YET THEY HAVE REPLACED IT THREE TIMES IN THE PAST 2 MONTHS. IT'S THE ENGINE AND IT'S NOT SAFE!! I'VE READ MANY REPORTS ON THIS HAPPENING TO OTHERS. I WAS DRIVING DOWN THE HIGHWAY AND IT JUST STALLED OUT. I HAD TO SHUT THE CAR OFF AND RESTART IT AND IT KEPT HAPPENING. THIS IS NOT SAFE! I HAVE THREE CHILDREN WITH ME AND I JUST ABOUT GOT HIT BY A SEMI. LAWSUIT IN THE MAKING. THIS NEEDS TO BE RECALLED ASAP!

Engine
Filed Apr 22, 201951,000 milesVT

THIS VEHICLE WAS PURCHASED DEC 1 2018 AND THE KNOCK SENSOR FAILED ON THE TRIP BACK FROM THE DEALERSHIP. IT WAS REPLACED AND NOW APRIL 22ND 2019 LESS THAN 5 MONTHS LATER IT HAS FAILED AGAIN AND LEFT ME STRANDED. THE CHECK ENGINE LIGHT IS FLASHING AND THE VEHICLE IS STUCK IN LIMP MODE. THIS MODEL IS KNOWN FOR THIS PROBLEM AND SHOULD BE ADDED TO THE RECALL LIST.

Exterior Lighting
Filed Apr 15, 201950,000 milesCA

NIGHT TIME DRIVING IS DIFFICULT WITH THE HEAD LIGHTS. BRIGHTS ARE VERY BRIGHT AND WILL LIGHT UP 300+ FEET. NORMAL LIGHTS WILL LIGHT UP MAYBE 20FT. IT IS MAINLY CHALLENGING TO SEE WHEN THERE ARE NO STREET LIGHTS OR OTHER VEHICLES ON THE ROAD.

Engine
Filed Apr 14, 2019126,000 milesIL

WHILE DRIVING ON THE EXPRESSWAY AT NIGHT, MY CAR LOST ACCELERATION. NO WARNING AT ALL !!! THE CAR COMPLETELY STOPPED BEFORE MAKING IT COMPLETELY TO THE SHOULDER. I HAD TO GET MY CAR PUSHED BY ANOTHER CAR TO AVOID A MAJOR ACCIDENT OR FATALITY. I LEARNED AFTER TOWING MY CAR TO A REPAIR SHOP THAT THERE WAS A RECALL THAT I WASN'T INFORMED OF AND MY MOTOR HAS TO BE REPLACED. THANK GOD HE SENT ANGEL'S TO PROTECT US.

Engine
Filed Apr 7, 2019147,000 milesCT

WHILE DRIVING ON THE HIGHWAY AND ATTEMPTING TO ACCELERATE, THE ENGINE LIGHT CAME ON, THE CAR SLOWED AND WOULD NOT ACCELERATE. WITHIN 400 FEET, THE ENGINE COMPLETELY STOPPED AND THE CAR WOULD NOT START AGAIN. I HAD IT TOWED TO THE MECHANIC WHO SAID THE ENGINE 'SEIZED' AND WOULD NEED REPLACEMENT. THERE WERE NO PRIOR WARNINGS OF PROBLEMS AND THE OIL WAS CHANGED REGULARLY.

Power Train
Filed Apr 2, 201973,400 milesNY

MY VEHICLE HAD TERMERS, ENGINE LIGHT CAME ON DEALER TELLS ME IT IS THE TRANSMISSION. WE PAID NOT INCLUDING TAX 16,400,WE BOUGHT THE CAR FROM A KIA DEALER.I AM SURE THEY HAVE AN ISSUE WITH THIS VEHICLE. A TRANSMISSION COMPANY SAID THEY HAVE A PROBLEM. PLEASE HELP. THE DEALER WAS FUCCILLO KIA OF CLAY NY.

Engine
Filed Mar 31, 2019122,000 milesTN

WAS DRIVING DOWN THE INTERSTATE, THE ENGINE COMPLETELY SHUT OFF, I HAD NO SIGNS OF MY CAR NEEDING OIL WASN'T DUE FOR A OIL CHANGE FOR ANOTHER 1,000 MILES, MY ENGINE LIGHT NEVER FLASHED THE CAR NEVER JERKED OR NOTHING JUST SHUT OFF AND WOULD NOT TESTART, CALLED THE TOW TRUCK HE ADVISED ME THAT MY MOTOR WAS LOCKED UP, UPON PULLING THE OIL STICK OUT I DIDN'T NOT HAVE 1 DROP OF OIL IN MY CAR, I HAD NO SMOKE OR ANYTHING COMING FROM MY CAR IT IS A 2015 KIA SORENTO HOWEVER ON THE DOOR IT HAS A 2014 MANUFACTURING DATE

Exterior Lighting
Filed Mar 27, 201970,000 milesTX

THE PASSENGER TAIL LIGHT WENT DIM (WHILE BRAKING) AND THEN STOPPED WORKING (ONLY WHEN BRAKING). REPLACING THE BULB DOES NOT FIX THE PROBLEM. KIA DEALER SAYS THEY WILL HAVE TO PUT ON A MACHINE AND THEY THINK ITS AN INTERNAL COMPUTER ISSUE. I HAVE NOTICED MANY OTHER SORENTO'S WITH THE EXACT SAME TAIL LIGHT OUT WHEN BRAKING.

Steering
Filed Mar 27, 201975,800 milesGA

TL* THE CONTACT OWNS A 2015 KIA SORENTO. WHILE DRIVING BETWEEN 50-60 MPH ON SEVERAL OCCASIONS, THE STEERING BECAME LOOSE AND THE VEHICLE DRIFTED TO THE RIGHT. THE VEHICLE WAS TAKEN TO EVANS KIA (LOCATED AT 4580 WASHINGTON RD, EVANS, GA 30809, (706) 305-4000) WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,800. *TR

Engine
Filed Mar 21, 2019KS

WHEN I TURN A CORNER, MY KIA SPUTTER TO GET AROUND THE CORNER. THIS PROBLEM HAS ALMOST CAUSED ME TO BE IN A COUPLE OF ACCIDENTS. I ADVISED THE DEALER BEFORE ABOUT THIS PROBLEM AND WAS TOLD, "MY CAR IS OK". THIS IS NOT OK. ALSO, WHEN ACCELERATING, IT SOUNDS LIKE THE TRANSMISSION OR SOME OTHER COMPONENT IS SLIPPING. IT RPMS GOES HIGH BEFORE DECREASING BACK DOWN TO GET INTO NEXT GEAR. I'VE EXPRESSED THIS TO THE DEALERSHIP AS WELL AND WAS TOLD ONCE THEY DROVE MY CAR, "THEY DIDN'T NOTICE ANY CHANGE". WHEN GOING UP A HILL, I HAVE TO PRESS ALL THE WAY DOWN ON THE GAS TO GET UP THE HILL WHICH CAUSES THE RPM TO RAISE AND IT SOUNDS LIKE IT'S STUCK IN A GEAR OR SOMETHING. THESE ISSUES NEEDS TO BE RECTIFIED IMMEDIATELY. THIS IS NOT NORMAL FOR A CAR TO DO THIS. IT FRUSTRATES ME TO TELL THE DEALERSHIP WHAT'S GOING ON WITH MY CAR AND NOTHING IS BEING DONE. I AM THE ONE WHO DRIVES MY CAR EVERYDAY AND I KNOW WHEN SOMETHING ISN'T RIGHT. HOW CAN A DEALERSHIP TELL YOU WHAT YOUR SAYING ISN'T CORRECT WHEN THEY DON'T DRIVE YOUR CAR EVERYDAY? FOR ME TO HAVE PURCHASED THIS CAR 1 YEAR AND 4 MONTHS AGO WITH ONLY 2,500 MILES ON A 2015 KIA, I REALLY SHOULDN'T BE HAVING THESE MANY PROBLEMS. IT ALMOST MAKE ME FEEL LIKE THE ODOMETER WAS ROLLED BACK. JUST MY OPINION.

Steering
Filed Mar 21, 2019137,000 milesFL

TL* THE CONTACT OWNS A 2015 KIA SORENTO. WHILE THE CONTACT'S SPOUSE WAS DRIVING APPROXIMATELY 15 MPH, THE STEERING WHEEL DETACHED FROM THE STEERING COLUMN WITHOUT WARNING. THE CONTACT STATED THAT THE DRIVER WAS ABLE TO PUSH DOWN ON THE STEERING WHEEL AND THE FUNCTIONALITY RETURNED. THE VEHICLE WAS TAKEN TO BEV SMITH KIA OF STUART (LOCATED AT 3131 SE FEDERAL HWY, STUART, FL 34994, (772) 283-1743) TO BE INSPECTED. THE CONTACT WAS INFORMED THAT THE MECHANIC FAILED TO TORQUE THE NUT THAT HELD THE STEERING WHEEL IN PLACE AFTER REPLACING THE CLOCKSPRING IN THE STEERING WHEEL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 137,000. THE VIN WAS NOT AVAILABLE.

Unknown or Other
Filed Mar 20, 2019NJ

CAR SHUT OFF REPEATEDLY IN THE MIDDLE OR DRIVING AND THE CAR SHAKES.THE CAR WILL NOT GO OVER 60 WHILE DRIVING. *TR

Engine
Filed Mar 14, 201992,000 milesTN

I TOOK MY CAR IN TO A KIA DEALERSHIP RECENTLY FOR PREVENTATIVE MAINTENANCE, AND BECAUSE I NOTICED THAT IT WAS NOT DRIVING AS SMOOTHLY AS USUAL. I WAS TOLD THAT NOTHING WAS WRONG WITH THE CAR, BUT, THERE WAS A PRODUCT IMPROVEMENT CAMPAIGN FOR WHICH SOFTWARE WAS UPDATED ON MY VEHICLE. APPROXIMATELY ONE MONTH LATER, I WAS OUT OF TOWN IN MY VEHICLE, AND ALL OF A SUDDEN THE ENGINE LIGHT BEGAN TO FLASH, THE RPMS WENT DOWN, THE TRANSMISSION APPEARED TO SLIP, AND THE CAR WAS ESSENTIALLY DISABLED. THE KIA SERVICE DEPARTMENT THAT I BROUGHT IT TO EXPLAINED TO MY HUSBAND THAT THE "PRODUCT IMPROVEMENT CAMPAIGN" -- WHERE THE SOFTWARE WAS ADDED TO MY VEHICLE WAS DUE TO THE FACT THAT KIA KNOWS THAT THE ENGINES HAVE ISSUES, AND MAY HAVE CATASTROPHIC FAILURE EARLY, AND BECAUSE OF THIS, THEY HAVE DESIGNED SOMETHING TO PUT THE VEHICLE IN A 'LIMP HOME MODE', SO THAT IT IS NOT FURTHER DAMAGED. BECAUSE THIS HAS NOT BEEN CALLED A RECALL -- EVEN THOUGH KIA HAS FULL KNOWLEDGE OF ENGINE ISSUES -- A VAST MAJORITY OF KIA OWENERS OF THE AFFECTED VEHICLES HAVE NOT HAD THIS SOFTWARE UPDATE, AND ARE AT RISK OF THEIR ENGINE FAILING AT HIGH SPEEDS, ENDANGERING THEMSELVES, THEIR FAMILIES, AND OTHERS. THIS IS AN ABSOLUTE PUBLIC SAFETY ISSUE. ADDITIONALLY, JUST REPLACING THE ENGINES IS NOT ENOUGH, THESE VEHICLES NEED TO BE COMPLETELY RECALLED. MANY ARE STILL BEING FINANCED, AND OWNERS OWE THOUSANDS OF DOLLARS ON VEHICLES THAT WILL HAVE TO CARRY A SALVAGE TAG, AND BE WORTH PENNIES ON THE DOLLAR DUE TO HAVING AN EN

Engine
Filed Mar 11, 2019101,333 milesSC

ON 3/10/2019, I WAS OUT OF TOWN, DRIVING ON THE HIGHWAY WHEN MY CAR LOST SPEED, ENGINE LIGHT CAME ON AND CAR SHUT DOWN AND WOULDN'T START BACK UP. HAD TO HAVE CAR TOWED TO NEAR BY SHOP AND HAD TO FIND A WAY BACK HOME, WHICH WAS 2 HOURS AWAY. ON 3/11/2019, SHOP STATED THAT MY ENGINE HAD FROZE. HE COULD UNDERSTAND WHY ENGINE FROZE BECAUSE IT HAD OIL AND I WASN'T DUE FOR AN OIL CHANGE UNTIL ANOTHER 800 MILES. SHOP OWNER INFORMED ME THAT HE HAVE HAD 3 OTHER CUSTOMERS WITH THE SAME MAKE AND YEAR WHO CAR DID THE SAME THING. I HAVE TAKEN MY CAR TO KIA ON SEVERAL OCCASIONS FOR EVO SYSTEMS READING PROBLEM WITH SYSTEM AND TOLD THEM THAT I HEARD A KNOCKING AND SHAKING IN MY ENGINE. I HAVE READ ABOUT SEVERAL OTHER CASE SIMILAR ONLINE. CLEARLY THERE IS A PROBLEM WITH THE ENGINES IN THE 2015 KIA SORENTO THAT YOU ALL AREN'T WILLING TO INVESTIGATE OR ADMIT TOO

Engine
Filed Mar 10, 2019132,000 milesFL

WHILE VEHICLE WAS TRAVELING 70 MPH ON INTERSTATE, ENGINE CUT OFF. SUBSEQUENT MECHANIC EVALUATION WAS ENGINE IS INTERNALLY DAMAGED AND REQUIRES REPLACEMENT

Engine
Filed Mar 8, 201991,000 milesMI

I WAS DRIVING AND WAS STOPPED IN A TURNING LANE WAITING TO TURN WHEN THE CAR STOPPED WORKING AND WOULDN'T DO ANYTHING. I HAD IT TOWED TO A KIA DEALER AND WAS TOLD THE ENGINE HAD SEIZED. THERE WAS NO REASON FOR THIS TO HAVE HAPPENED ON A NEWER VEHICLE. I WAS TOLD THERE WAS SLUDGE, MUCH LIKE I AM FINDING A LOT OF OTHER PEOPLE WITH THESE VEHICLES WERE TOLD. IT COST ME $5700 TO HAVE A USED ENGINE PUT IN THAT WILL LIKELY FAIL AS WELL, AS AFTER RESEARCHING THIS IS A COMMON PROBLEM IN THESE VEHICLES. THERE WAS A RECALL UP TO YEAR 2014 FOR KNOWN ENGINE FAILURE AND IT SHOULD BE EXTENDED TO 2015 BECAUSE THE PROBLEM IS BEYOND THE YEAR 2014 ENGINES.

Engine
Filed Mar 7, 201974,000 milesCA

BETWEEN OIL CHANGES, THE ENGINE ON THIS VEHICLE BURNED THROUGH / CONSUMED ALL OF THE FULL SYNTHETIC OIL CAUSING A MASSIVE FAILURE WITH THE TIMING CHAIN AND ALL THE TENSIONERS. REPAIR ESTIMATE: $2800. I'VE NEVER HAD A CAR THAT CONSUMED OIL LIKE THIS. IT WAS UNPREDICTABLE. IF I HAD CAUGHT THIS LATER, IT WAS HAVE LIKELY CAUSED A MORE CATASTROPHIC FAILURE REQUIRING THE REPLACEMENT OF THE ENTIRE ENGINE OR REBUILD. THE VEHICLE IS UNDER 75,000 MILES. HAD I BEEN THE ORIGINAL OWNER OF THE VEHICLE, A 100,000 MILE WARRANTY WOULD APPLY. HOWEVER, SUBSEQUENT OWNERS LOSE 40,000 MILES OF WARRANTY COVERAGE. MY WARRANTY IS EXPIRED AS A RESULT. KIA HAS HAD OTHER RECALLS ON PRIOR YEAR SORENTO MODELS, BUT THE 2015 IS YET TO BE RECALLED AS OF THE WRITING OF THIS COMPLAINT. I HOPE THAT CHANGES IN THE NEAR FUTURE.

Exterior Lighting
Filed Mar 4, 201977,000 milesOK

HEADLIGHTS WILL NOT COME ON. ONE WILL FLICKER ON EACH TIME THE HEADLIGHT SWITCH IS TURNED ON BUT WILL THEN SLOWLY GO OUT. NO HEADLIGHTS IS A SAFETY ISSUE! THE KEY FOB ALSO HAS INTERMENTENT DISFUNCTION LIKE THE BATTERY IS GOING OUT BUT IT IS NEW BATTERY. I HAVE READ OTHER COMPLAINTS WITH SAME ISSUES. HEADLIGHT ISSUE WITH BAD CONNECTORS FOR THIS MAKE MODEL AND YEAR HAVE BEEN RECALLED BUT FOR SOME REASON DOESN'T INCLUDE MY CARS VIN. NEEDS TO BE FURTHER INVESTIGATED TO INCLUDE MORE VIN.

Engine
Filed Feb 26, 201974,500 milesTX

THE ENGINE BEGAN KNOCKING WHILE DRIVING ON THE HIGHWAY. THIS OCCURRED ABOUT 2000 MILES INTO THE LAST OIL CHANGE. THE DEALERSHIP IS STATING THE BEARINGS IN THE ENGINE ARE THE CAUSE OF THE FAILURE.

Exterior Lighting
Filed Feb 23, 201962,000 milesNJ

MY COMPLAINT IS THE LOW BEAM ON MY 2015 KIA SORENTO HAS VERY POOR VISIBILITY AND BURNS OUT TOO FREQUENTLY. MY LOCAL KIA DEALER DOESN'T EVEN CARRY THE REPLACEMENT BULB FOR THIS VEHICLE. TOLD ME TO GO BUY IT AT WALMART, WHICH I DID. HOWEVER, ONE BURNED OUT WITHIN 4 MONTHS (I CHANGED BOTH AT THE SAME TIME PER RECOMMENDATION). BOUGHT REPLACEMENT AGAIN (COST $37.00) AND BEFORE I HAD A CHANCE TO REPLACE THE OTHER ONE BURNED OUT. I THINK THIS IS A REAL SAFETY ISSUE DUE TO THE POOR VISIBILITY (LOW LUMENS) AND FREQUENT BURN OUT. CAN YOU OFFER ANY ADVICE? THANK YOU.

Unknown or Other
Filed Feb 22, 2019WV

MY KEY FOB WAS SOUNDING LIKE THE DOORS LOCKED BUT THE CAR HEADLIGHTS DID NOT FLASH OR HORN SOUND TO SIGNAL THE CAR WAS LOCKED/SECURITY FEATURE. THE DEALER SAID THERE WAS NOTHING WRONG WITH THE BATTERY IN THE FOB, AND LET IT BE AS THAT. TODAY MY CAR IS IN THE SHOP BECAUSE I WAS IN THE REAR SEATS THIS WEEK AND NOTICED THE BACK DRIVER SIDE PASSENGER DOOR WAS NOT LOCKING. I HAD TROUBLE GETTING OUT TOO. THIS EXPLAINS WHY THE CAR HORN DID NOT BEEP NOR THE HEADLIGHTS FLASH, AS IT WAS NOT A LOCKED CAR, THERE IS A ISSUE AND THE CAR IS NOT SECURE, THAT IS WHY IT DID NOT BEEP. IT WILL SOUND LIKE THE DOORS LOCKED AND UNLOCKED BUT AT THIS TIME IT IS JUST THIS ONE DOOR THAT WILL NOT LOCK. IT IS NOT UNDER THE KIA WARRANTY NOW AND IT WAS NOTED, PER THIS TECH TODAY, THAT WHEN I FIRST MENTIONED THE KEY OR FOB ISSUE WAS AFTER THE REGULAR WARRANTY TOO. I SEE ONLINE LOTS OF COMSUMER COMMENTS ABOUT KIA DOOR LOCK ISSUES. THIS IS A SAFETY ISSUE. THIS SHOULD BE A MAJOR RECALL. NOW I HAVE TO PAY ABOUT $280.00 FOR THIS ONE DOOR LOCK. AND PRAY THIS TAKES CARE OF IT

Engine
Filed Feb 21, 20197 milesMD

WHILE DRIVING ON HIGHWAY CAR LOST POWER AND CUT OFF, WAS ABLE TO START AGAIN AND GET TO DEALER MAINTAINING SPEED ROUGHLY 45 MPH

Engine
Filed Feb 18, 201941,000 milesMD

SITTING AT A RED LIGHT I NOTICED MY CHECK ENGINE LIGHT FLASHING. THE LIGHT TURNED GREEN AND WHEN I PUSHED THE ACCELERATOR I HAD ZERO POWER. IT WAS ABLE TO GO UP TO 20MPH AND I WAS ABLE TO MAKE IT UP THE HILL AND INTO MY WORK PARKING LOT. I CALLED KIA AND LUCKILY WAS ABLE TO GET TOWED TO THE DEALERSHIP. THEY STATED ITS PROBABLY AN ENGINE MISFIRE, WE'LL HAVE YOU UP AND RUNNING IN NO TIME. THE NEXT DAY, I CALLED THE DEALERSHIP (BC I DIDN'T HEAR FROM THEM) AND WAS TOLD "WERE ORDERING YOU A NEW ENGINE". 6 DAYS LATER I CALLED AGAIN BECAUSE I STILL HAVEN'T A REASON AS TO WHY.. I WAS INFORMED THE UPDATE THEY DID ON MY COMPUTER DID SOMETHING TO MY ENGINE AND THATS THEIR ONLY SOLUTION. MIND YOU THE VEHICLE ONLY HAS 41K MILES ON IT! APPARENTLY THAT HAPPENS ALOT TO KIA'S BUT I WISH I KNEW BEFORE I PURCHASED THIS VEHICLE! TOTAL PIECE OF JUNK AND I DON'T FEEL SAFE. SIDE NOTE: MY TRANSMISSION HAS ALWAYS SHIFTTED VERY HARD IN THE MORNING (EVEN AFTER A 20MIN WARMUP) THEIR LOOKING INTO THAT NOW.

Fuel/Propulsion System
Filed Feb 7, 201965,000 milesTX

MY KIA LOST POWER WHILE DRIVING ON MARCH 17, 2017 ON THE HIGHWAY. AFTER KIA REPLACED THE MOTOR I REALIZED THAT DURING COLD WEATHER MY CAR WON'T START AT ALL. I'VE HAD SEVERAL DIAGNOSTIC TESTS DONE BUT NOTHING SHOWS UP. I'VE EVEN HAD THE MANAGER OF THE SERVICE DEPARTMENT COME TO MY LOCATION WITH THE DIAGNOSTIC DEVICE, BECAUSE I WAS ONCE AGAIN STRANDED AND HAD JUST PAID TO HAVE THE MACHINE PUT ON MY VEHICLE THE DAY BEFORE. AGAIN NOTHING SHOWED UP. IT ONLY HAPPENS DURING COLD HARD FREEZE WEATHER. I'VE FILED A REPORT WITH KIA AND TO THIS DAY NO ONE HAS CONTACTED ME. NEXT ISSUE IS A CLICKING NOISE WHILE DRIVING VEHICLE COMING FROM THE STEERING WHEEL AND OF COURSE IT'S NOT COVERED. LASTLY, I JUST RECENTLY NOTICED THAT THE SMELL OF GASOLINE COMING THROUGH THE VENTS AFTER FILLING THE CAR WITH CAR AND DRIVING MINUTES LATER THERE'S A STRONG SMELL OF GASOLINE THROUGHOUT THE WHOLE CAR. KIA HAS THE WORST CUSTOMER SERVICE. THEY WONT GIVE YOU A RENTAL CAR NOR DO THEY RETURN OR FOLLOW UP ON COMPLAINTS.

Engine
Filed Feb 5, 201920,000 milesAR

WE HAD A 2015 KIA SORENTO THAT WAS BURNING THROUGH VERY HIGH AMOUNTS OF OIL WHEN DRIVEN ON THE HIGHWAY. THE DEALERSHIP COULD NOT FIND A PROBLEM BUT ASKED US TO SUPPLY ALL OIL CHANGE RECORDS WHICH WE DID NOT HAVE AVAILABLE, THE CAR WAS UNDER LEASE. WHEN WE BROUGHT IT BACK TO KIA, ON LEASE, WE WERE TOLD WE HAD TO PAY OVER $6000. WE HAVE NOT PAID AT THIS POINT.

Engine
Filed Jan 25, 201950,000 milesAZ

WAS DRIVING ON A BUSY INTERSECTION ON 1/15/2019 AROUND 2:30 PM AND DOING AROUND 40MPH THE CHECK ENGINE LIGHT BEGAN FLASHING. A SHORT WHILE AFTER THE CEL BEGAN FLASHING THE CAR RPMS SLOWED DOWN EVEN THOUGH THE CAR WAS IN MOTION & I WAS PRESSING ON THE ACCELERATOR. THE CAR BEHIND ME BEGAN HONKING THEIR HORN BECAUSE MY VEHICLE WAS SLOWING DOWN. I TRIED TO FIND A STREET WHERE I COULD SAFELY PULL OVER. AFTER DODGING CARS WHILE THE CAR WAS IN A SLOW RPMS MOTION I PULLED OVER TO A SIDE STREET & SHIFTED THE GEAR TO PARK BUT KEPT THE ENGINE RUNNING AND TRIED TO CALM DOWN. I DECIDED TO HEAD HOME, AFTER SHIFTING FROM PARK TO DRIVE I STEPPED ON THE ACCELERATOR AND THE CAR WAS IN MOTION BUT THE RPMS ONLY REACHED 10MPH EVEN THOUGH I KEPT MY FOOT ON THE GAS. AND SLOWLY BUT SURELY THE SPEED INCREASED. THE SLOW ACCELERATION FROM A PARK AND STOP MODE THE CAR WAS SLOW TO ACCELERATE. THE STATE OF MY COMPONENT PART OR SYSTEM IS UNKNOWN. GOOGLED RECALLS FOR 2015 SORENTO'S AND FOUND SEVERAL WEBSITES PERTAINING TO A RECALL ON KIA SORENTO'S. HOWEVER AFTER CONTACTING KIA (1-800-333-4542) THE REPRESENTATIVE INFORMED ME THAT MY 2015 KIA SORENTO WAS NOT PART OF THE RECALL. SINCE MY CAR WAS ONLY AROUND 50,000 MILES SHE INFORMED ME THAT IT'S STILL UNDER WARRANTY. I CONTACTED MY LOCAL KIA DEALERSHIP (1450 E CAMELBACK RD, PHOENIX, AZ 85014 602-388-1276) ABOUT THE ISSUE I AM HAVING. THE SERVICE ADVISOR ERIK INFORMED ME THAT HE WOULD HAVE MY CAR TOWED TO THEIR DEALERSHIP AND CHECK OUT THE ISSUE. STATED "IT" "S

Engine
Filed Jan 20, 2019150,000 milesAZ

WE WENT TO GET OIL CHANGED AND THEY SAID IF THEY CHANGE OIL THE ENGINE WILL EXPLOED . THEY SAID OUR VEHICLE HAD RECALL ON IT

Engine
Filed Jan 18, 201970,000 milesSC

TL* THE CONTACT OWNS A 2015 KIA SORENTO. THE CONTACT PURCHASED THE VEHICLE ON AUGUST 15, 2018. A COUPLE OF DAYS LATER, THE CHECK ENGINE INDICATOR ILLUMINATED, THE VEHICLE WOULD NOT ACCELERATE ON THE HIGHWAY, AND THE VEHICLE SHOOK. GALEANA CHRYSLER JEEP KIA (180 GREYSTONE BLVD, COLUMBIA, SC 29210, (803) 779-7300) PERFORMED A DIAGNOSTIC TEST AND CLEARED SOME OF THE CODES THAT APPEARED; HOWEVER, THE FAILURES RECURRED. ON ANOTHER OCCASION, WHEN THE VEHICLE WAS STARTED, A BOOMING SOUND WAS HEARD FROM THE ENGINE COMPARTMENT. AN INDEPENDENT MECHANIC STATED THAT SOME SCREWS DETACHED FROM THE CAM TIMING SHAFT AND THE VEHICLE WAS LEAKING OIL. THE VEHICLE WAS TOWED BACK TO THE DEALER, BUT THEY STATED THAT THEY COULD NOT ASSIST SINCE THE VEHICLE WAS OUT OF WARRANTY. THE CONTACT WAS REFERRED TO THE MANUFACTURER WHO ALSO STATED THAT THE VEHICLE WAS OUT OF WARRANTY SINCE IT HAD OVER 60,000 MILES. THE DEALER STATED THAT THE VEHICLE HAD A HISTORY OF CODE MISFIRES AND NEEDED A NEW ENGINE. THE FAILURE MILEAGE WAS 70,000.

Exterior Lighting
Filed Jan 17, 201925,000 milesSC

ELECTRICAL CONNECTORS FOR HEADLIGHTS AND TAILLIGHTS HAVE BEEN REPEATEDLY DEFECTIVE. WE HAVE HAD NON-WORKING HEADLIGHTS AND TAILLIGHTS AND BRAKE LIGHTS ON MULTIPLE OCCASIONS. WHEN REPLACING WHAT WE THOUGHT WERE FAILED, BURNED OUT LAMPS, THE LAMPS WOULD WORK AGAIN JUST BECAUSE I HAD BEGUN REMOVING THE LAMP. THE JOSTLING OF THE CONNECTOR WAS SUFFICIENT TO "FIX" THE CONDITION. WE HAVE TAKEN THE CAR INTO THE DEALER FOR A FIX ON MORE THAN ONE OCCASION. ON ONE OF THOSE OCCASIONS, THE DEALER HAD TO ORDER PARTS, WHICH TOOK SEVERAL DAYS TO ARRIVE. ON ONE OF THOSE OCCASIONS, WE WERE CHARGED $20 FOR REPLACING A BAD LAMP, WHICH I AM SURE WAS NOT THE CAUSE OF THE PROBLEM. DRIVING WITH A DEFECTIVE HEADLIGHT OR TAILLIGHT IS A DANGEROUS SITUATION. WE KEEP LAMPS ON HAND IN THE CAR, SO THAT WE CAN SHOW A LAW ENFORCEMENT OFFICER THAT WE HAVE A REPLACEMENT IN CASE WE SHOULD BE STOPPED FOR A DEFECTIVE HEADLIGHT, TAILLIGHT OR STOP LAMP.

Engine
Filed Jan 17, 201957,000 milesTN

AFTER KIA DEALERSHIP INSTALLED THE KNOCK SENSOR SOFTWARE UPDATE IN OCTOBER 2018, THE ENGINE WENT INTO LIMP HOME MODE WITH ENGINE LIGHT BLINKING IN THE MONTH OF JANUARY 2019. DEALERSHIP ADVISED ME ENGINE FAILED AND WOULD BE REPLACED UNDER KIA WARRANTY FOR THIS ISSUE. VEHICLE HAS 57,000 MILES ON IT. PROBLEM NOW IS DEALERSHIP SAYS NEW ENGINE WON'T BE SENT TO THEM FOR 3-4 WEEKS. THEN ADDITIONAL WEEK TO INSTALL. IT'S ALREADY BEEN THERE OVER TWO WEEKS. THEY DID PROVIDE LOANER. CORRECTION THIS OCCURRED IN DECEMBER 2018, NOT JANUARY 2019.

Structure › Body
Filed Jan 16, 201959,474 milesNE

MY CARS PAINT IS CHIPPING OFF. KIA SAID IT IS DUE TO CAR WAS CHEMICALS. HOWEVER I WAS MY CAR BY HAD OR GET IT WASHED AT KIA DEALERS. THE PAINT FLAKES OFF DURING DRIVING OR HEAVY WIND. IT IS PEELING OFF AROUND THE WINDSHIELD WHICH IF IT STARTS TO RUST THE WHOLE WINDSHIELD COULD COME UNGLUED AND FLY OFF POSSIBLY CAUSING HARM TO THE DRIVER OR OTHER CARS. I HAVE TRIED TO WORK WITH KIA ABOUT THIS ISSUE WITH NO RESULTS. I THINK THERE IS A DEFECT IN THE PAINT BECAUSE PAINT SHOULD NOT BE CHIPPING/PEELING OFF LIKE IT IS. THERE IS ALSO RUSTING IN THE PAINT UNDER THE CLEAR BRA THAT IS ON THE HOOD. WHICH IS ALSO A DEFECT IN THE PAINT AND COULD LEAD TO RUSTING OF THE METAL HOOD

Electronic Stability Control (esc)
Filed Jan 11, 201972,000 milesMD

MY 2015 KIA SORENTO HAS METAL FLAKES IN THE ENGINE, BURNS 2 QUARTS OF OIL EVERY 2OOO MILES, IT HESITATES ON ACCELERATION, WHITE EXHAUST SMOKE, BURNS A LOT OF GAS, THE ENGINE CHECK LIGHT AND UVO WARNINGS CONSTANTLY TURNS ON, IT CAN CATCH ON FIRE ANYTIME, THE ENGINE CAN LOCK ANYTIME. WE NEED MORE KIA RECALLS BEFORE LIVES ARE LOST.

Engine
Filed Jan 7, 2019100 milesTX

WE WERE DRIVING AND HEAR A RATTLING NOICE AND ALL OF A SUDDEN OUR VEHICLE STARTED SHAKING AND WE PULLED OVER. THIS WAS ABOUT 3 HOURS AFTER WE HAD AN OIL CHANGE AT THE DEALERSHIP. THIS WAS THE SECOND TIME AFTER AN OIL CHANGE WE HAD ISSUES. WE ATTEMPTED TO TURN ON THE CAR TO GET IT TO SAFETY BUT COULD NOT POWER ON. WE HAD TO GET TOWED AND A MECHANIC ADVISED US WE WOULD NEED A WHOLE NEW ENGINE

Engine
Filed Dec 18, 201890,600 milesFL

TL* THE CONTACT OWNS A 2015 KIA SORENTO. EVER SINCE THE CONTACT PURCHASED THE VEHICLE SIX MONTHS AGO, THERE HAD BEEN AN ABNORMAL TAPPING SOUND COMING FROM THE ENGINE. ALSO, THE STEERING WHEEL MADE A LOUD POPPING NOISE THAT CAUSED IT TO VIBRATE. THE FAILURES OCCURRED UPON STARTING THE VEHICLE. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO FRIENDLY KIA (5819 US-19, NEW PORT RICHEY, FL 34652), BUT WAS NOT DIAGNOSED OR REPAIRED. THE STAFF STATED THAT THEY WERE TOO BUSY TO ASSIST. THE MANUFACTURER ADVISED THE CONTACT TO CALL NHTSA. THE FAILURE MILEAGE WAS 90,600.

Engine
Filed Dec 17, 201875,000 milesTN

TAKATA RECALL. I HAVE A 2015 KIA SORENTO. AT ABOUT 76,000 MILES, THE ENGINE BEGAN TO BURN OIL. I HAD IT CHECKED FOR A LEAK, BUT THE MECHANICS COULDN'T FIND ANYTHING. WHEN I START THE ENGINE, BLUE SMOKE EMITS FROM THE TAIL PIPE. I AM LOOSING ABOUT A QUART OF OIL EVERY 200 MILES.

Engine
Filed Dec 12, 201877,000 milesNY

TL* THE CONTACT OWNS A 2015 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO ROMEO KIA OF KINGSTON (111 SCHWENK DR, KINGSTON, NY 12401, (845) 477-5400) WHERE IT WAS DIAGNOSED THAT THE CONNECTING ROD FRACTURED THROUGH THE MIDDLE OF THE ENGINE ASSEMBLY AND METAL FRAGMENTS WERE PRESENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2015 Kia Sorento → · Every Sorento year → · How the figures are calculated →