TL* THE CONTACT OWNS A 2015 KIA SORENTO. WHILE DRIVING APPROXIMATELY 35 MPH, A LOUD POPPING SOUND WAS HEARD FROM THE ENGINE AREA AND THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TOWED TO KIA OF ORLANDO (9550 S. ORANGE BLOSSOM TRL, ORLANDO, FL) WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 100,000.
2015 Kia Sorento complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2015 record →
VEHICLE STALLS DURING NORMAL OPERATION BOTH WHILE MOVING AT TRAFFIC SPEEDS AND AT A STOP. INITIAL OCCURANCE WAS WHILE TURNING LEFT THRU AN INTERSECTION. ENGINE RPMS DROPPED TO ZERO AND ENGINE QUIT RUNNING. RESTARTED AFTER SHIFTING INTO NEUTRAL. HAPPENED 15 ADDITIONAL TIMES DURING TWENTY MINUTE DRIVE HOME - WHILE STOPPED AT A LIGHT, SLOWING FOR OTHER VEHICLES, AND WHEN NOT ACTUALLY ACCELERATING WHILE DRIVING DOWN THE ROAD. VEHICLE WILL NOT IDLE ONCE RESTARTED WITHOUT STALLING OUT. BATTERY CONNECTIONS ARE TIGHT, OIL LEVELS ARE NORMAL. VEHICLE SPEED VARIED FROM STOPPED AT A TRAFFIC LIGHT TO 55 MPH ON OPEN ROAD. STALLING OCCURRED WHENEVER ACCELERATOR PEDAL WAS NOT DEPRESSED. SHIFTING INTO NEUTRAL AND REVVING MOTOR PREVENTED STALLING WHILE AT A STOP. UNLESS UNDER ACCELERATION VEHICLE ENGINE WILL NOT REMAIN OPERATING. I AM NOT A QUALIFIED MECHANIC OR SAFETY EXPERT, BUT THIS CONDITION SEEMS UNSAFE TO ME.
TL* THE CONTACT OWNS A 2015 KIA SORENTO. WHILE OPERATING THE VEHICLE, THE CHECK ENGINE INDICATOR SUDDENLY FLASHED ON AND OFF AND THE VEHICLE'S SPEED WOULD NOT INCREASE PAST 20 MPH. THE MESSAGE "LIMP HOME MODE" WAS ALSO DISPLAYED. THE VEHICLE WAS TOWED TO ANTIOCH KIA (119 IL-173, ANTIOCH, IL) WHERE IT WAS DIAGNOSED THAT THE NOX SENSOR WAS FAULTY. THE NOX SENSOR WAS REPROGRAMMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000.
I WAS DRIVING MY CAR HOME FROM WORK AND IT SHUT OFF ON ME AS I WAS DRIVING ON A BUSY CITY STREET. I TRIED TO START IT AND IT JUST KEPT SHUTTING OFF. I HAD SOMEONE HOOK UP A COMPUTER ON IT AND IT SAID SOMETHING WAS WRONG WITH MY CAMSHAFT TIMING.I HAD NO WARNINGS LEADING UP TO THIS. IT JUST SHUT OFF IN THE MIDDLE OF DRIVING IT.
I HAD OIL CHANGED AT THE MECHANIC SHOP. A WEEK LATER I DROVE IN THE CITY, THE OIL LIGHT CAME ON AND OFF. THEN THE CAR JUST SHUT DOWN. I HAD IT RESTARTED AND WENT HOME. I CHECKED THE OIL IT WAS ALMOST GONE. TOOK IT BACK TO THE SHOP. THEY CHECKED EVERYTHING AGAIN AND COULDN'T FIND ANYTHING WRONG WITH IT. NO LEAKS. THEY DON'T KNOW WHAT WENT WRONG. I CONTACTED THE OTHER MECHANIC. HE IMMEDIATELY KNEW WHAT WAS WRONG WITH IT. HE HAD OTHER CUSTOMERS WITH SAME PROBLEMS. IT IS THE POWERTRAIN. WE HAVE TO ADD OIL WEEKLY TO KEEP OIL INSIDE.. IT KEEPS BURNING UP.
HEADLIGHTS (MAINLY LOW BEAMS) KEEP BURNING OUT AND NEED BE REPLACED ABOUT EVERY 6 MONTHS TO YEAR AND HALF. THIS TIME WHEN I NEEDED TO REPLACE THE LEFT LOW BEAM BULB, I NOTICED THE BULB WAS OUT WHEN I WAS JUMPING THE CAR DUE TO A DEAD BATTERY. A DAY LATER THE BATTERY WAS DEAD AGAIN SO I TOOK IT OUT AND HAD IT TESTED. THE DEALERSHIP SAID THE BATTERY WAS FINE. CAME HOME AND TESTED THE POWER TO THE HEADLIGHTS BOTH WHEN THE CAR WAS RUNNING AND COMPLETELY OFF (ALL LIGHTS AS WELL AS ENGINE). POWER IS RUNNING TO THE HEADLIGHT EVEN WHEN THE CAR IS OFF AND NOT ENOUGH THAT THE HEADLIGHT ILLUMINATES BUT ENOUGH TO CONSTANTLY DRAIN MY BATTERY IF THE CAR SITS FOR MORE THAN 8 HOURS!!!! LOOKING AT OTHERS WITH THE SAME HEADLIGHT ISSUES AS WELL AS MANY SAYING WIRES HAD MELTED AND SOME FIRES HAPPENING. THIS PROBLEM SHOULD BE LOOKED INTO FURTHER. I WILL UPDATE IF ABLE TO WHEN I FIND THE CAUSE
WHEN TRYING TO START THE CAR, EVERYTHING FLICKERS LIKE THE BATTERY IS DYING, THEN IT WILL CRANK, BUT NOW ALL OF THE LIGHTS ARE ON AND WON'T GO OFF AND IT IS DINGING LIKE THE KEYS ARE STILL IN THE IGNITION, BUT THEY AREN'T.
I PURCHASED MY KIA IN APRIL OF THIS YEAR. A FEW WEEKS AFTER THE PURCHASE I NOTICED A BURNING SMELL. I PULLED OVER TO INVESTIGATE BUT COULD NOT FIND WHERE THE SMELL WAS COMING FROM. I CONTINUED TO NOTICE THE SMELL AFTER THE FIRST INCIDENT AND THERE WAS NO PATTERN TO CAUSE THE SMELL TO HAPPEN. I BROUGHT THE KIA IN FOR SERVICE TO FIND THE PROBLEM. KIAS MECHANIC SAID THEY COULD NOT DUPLICATE THE SMELL AND THEY COULDNT FIND THE PROBLEM.I INSISTED SOMETHING WAS WRONG AND ASKED THEM TO SEARCH FARTHER. I GOT ANOTHER CALL FROM THE MECHANIC SAYING THEY COULDNT DUPLICATE THE SMELL AND TO BASICALLY BRING THE CAR IN IF ITS ACTUALLY SMOKING OR ON FIRE. I CONTACTED THE CORPORATE OFFICE AND AFTER THEIR INVESTIGATION I GOT A CALL SAYING BASED ON THE DEALERSHIPS REPORT THEY COULDNT DETERMINE A CAUSE FOR THE BURNING SMELL AND THE CASE WAS CLOSED.I HAVE 3 KIDS 2 IN CAR SEATS. MY SELF AND OTHERS CONTINUE TO SMELL THE BURNING. IAM TERRIFIED EVERYTIME IM IN THE KIA. I FEEL I WAS SOLD A DEATH TRAP AND KIA DOESNT CARE. I FEEL THEY WONT DO ANYTHING UNTIL THE CAR IS LITERALLY ON FIRE AND THEN IT WILL BE TOO LATE.
THE EXTERIOR HANDLE CAP FELL OFF OF MY VEHICLE. IT KEEPS THE DOOR HANDLE IN PLACE. IT IS NOT COVERED UNDER THE WARRANTY BUT WHEN I SEARCHED, HUNDREDS OF OTHER KIA OWNERS HAD THE SAME ISSUE, SOME WERE BRAND NEW. THE PART IS $10 BUT KIA WANTED TO CHARGE 60 PLUS $100 FOR LABOR. THIS PART FELL OFF WHILE I WAS DRIVING WHICH EVENTUALLY CAUSED THE DOOR HANDLE TO FALL OFF WHILE DRIVING.
WHILE DRIVING MY CAR TO WORK AFTER A SOFTWARE UPDATE AT A LOCAL DEALERSHIP IT BECAME SLUGGISH AND DIFFICULT TO DRIVE. I WAS JUST COMING OFF A LOCAL HIGHWAY ONTO A SURFACE STREET WHEN THIS OCCURRED. I PULLED OVER AND CHECKED THE ICON ON MY DASHBOARD IN MY CAR'S MANUAL. IT TOLD ME NOT TO DRIVE IT SO I HAD IT TOWED TO THE DEALER - 6 WEEKS AGO! APPARENTLY THE SOFTWARE UPDATE THEY DID TO PROTECT MY CAR DAMAGED IT INSTEAD. I HAVE BEEN IN WEEKLY CONTACT WITH THE DEALERSHIP BUT THEY ARE GETTING VERY LITTLE INFORMATION OR HELP FROM KIA, WHO APPARENTLY CAN'T FIGURE OUT HOW TO FIX MY CAR. I AM NOW CONCERNED ABOUT THE DAMAGE BEING DONE TO MY CAR SITTING FOR THAT LONG WITHOUT BEING DRIVEN AND NOW I WONDER IF THIS WILL CAUSE MORE PROBLEMS IN THE FUTURE. NOT HAPPY WITH KIA'S INABILITY TO FIX MY CAR. I BOUGHT IT USED SO IT DOESN'T FALL UNDER THE LEMON LAW AND I NEED TO KNOW IF I HAVE ANY LEGAL RECOURSE. I HAVE MADE 2 CAR PAYMENTS WITH A THIRD COMING UP SINCE IT HAS BEEN SITTING AT THE DEALER WAITING FOR WHATEVER DECISION THEY END UP MAKING. THE DEALER HAS BEEN GREAT ABOUT IT AND PROVIDED ME WITH A RENTAL, BUT THIS IS ALL GETTING OLD REAL FAST!
I WAS DRIVING MY CAR ON THE HIGHWAY WHEN MY ENGINE STOP RUNNING, IM TOLD BY KIA THE ENGINE SEIZE UP AND IT IS NOT COVERED
TL* THE CONTACT OWNED A 2015 KIA SORENTO. WHILE THE CONTACT'S VEHICLE WAS AT A COMPLETE STOP AT A RED LIGHT, ANOTHER VEHICLE FAILED TO STOP AND REAR ENDED THE CONTACT'S VEHICLE. THE CRASH PUSHED THE CONTACT'S VEHICLE INTO THE INTERSECTION. THE DRIVER'S SEAT SEPARATED FROM THE BASE AND CAUSED THE DRIVER'S SEAT TO MOVE BACKWARDS AND FORWARD, CAUSING THE DRIVER'S BODY TO STRIKE THE REAR PASSENGER AND DRIVER'S SEAT RAILINGS, THE DRIVER'S WINDOW, DRIVER'S DOOR, AND DASHBOARD. THE DRIVER SUFFERED INJURIES TO THE NECK, HEAD, AND FACE. THE CONTACT WAS SEATED IN THE FRONT PASSENGER SEAT AND SUFFERED SEAT BELT BRUISES AND LOWER BACK PAIN. THE DRIVER AND PASSENGER SIDE AIR BAGS FAILED TO DEPLOY. THE DRIVER REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED TO A COLLISION SHOP. A POLICE REPORT WAS FILED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
PURCHASED A USED 2015 KIA SORENTO FROM A USED CAR LOT ON FEBRUARY 15, 2018. I'VE EXPERIENCED NO ISSUES WITH THE VEHICLE UNTIL AUGUST 19, 2018 WHILE DRIVING HOME FROM WORK. WHILE DRIVING ON THE FREEWAY, AND ACCELERATING, THE VEHICLE COMPLETELY STALLED. WE PULLED THE VEHICLE OVER AND TRIED OUR BEST TO GET IT TO RESTART. IT HAD TO BE TOWED HOME. A CERTIFIED MECHANIC INSPECTED THE VEHICLE AND CONFIRMED THE KIA HAD COMPLETE ENGINE FAILURE DUE TO THE ENGINE SEIZING. PLEASE CONTACT ME FOR INSPECTION DOCUMENTATION (CURRENTLY AT WORK AND UNABLE TO UPLOAD THE RECEIPT).
2015 KIA SORRENTO SXL ENGINE CHECK LIGHT AND VEHICLE VERBAL WARNING THAT MY TRUCK HAS A SERIOUS ENGINE PROBLEM THAT NEEDS TO BE CHECKED. I TOOK MY TRUCK TO THE DEALERSHIP SERVICE THREE TIMES IN ONE WEEK TO RESEARCH AND REPAIR THE ENGINE ISSUE. I PAID OVER $300 FOR REPAIR. I WAS TOLD MY ENGINE HAS METAL FLAKES AND IT'S NOTHING THE DEALERSHIP SERVICE CAN DO TO REPAIR IT. I WAS TOLD TO LIVE WITH THE ENGINE CHECK LIGHT BASICALLY. MY ENGINE HAS LOW TAKE OFF SPEED WHEN GETTING ON THE HIGHWAY AND IT RUNS ROUGH.
PURCHASED THIS 2015 VEHICLE FROM A REGIONAL PA/NJ RESELLER NAMED CARSENSE IN NOVEMBER 2015 WITH 15,000 MILES. MAINTAINED REGULAR SERVICE AND OIL CHANGES, ALTHOUGH NOT ALWAYS WITH CASTROL OIL, AS REQUIRED FOR THE CARSENSE EXTENDED WARRANTY. DRIVING ON THE HIGHWAY RETURNING FROM THE BEACH WHEN THE ENGINE STARTED A SLIGHT KNOCK WHEN ACCELERATING. STOPPED AND CHECKED THE OIL LEVEL WHICH WAS FINE. JUST AT 3,000 MILES ON THE OIL AT THE TIME. NO CHECK ENGINE LIGHT. DROVE FURTHER AND THE CHECK ENGINE LIGHT CAME ON AND THEN THE ENGINE STALLED. TOWED TO A KIA DEALER AND TOLD ENGINE WAS SEIZED. AS I AM A SECOND OWNER THE 100,000 MILE WARRANTY DID NOT APPLY. VEHICLE WAS 909 MILES OVER THE 60,000 MILE WARRANTY AND NOT COVERED. ESCALATED WITH KIA CONSUMER AFFAIRS WHO I CHASED FOR OVER A WEEK WITH ESCALATION REQUESTS. FINAL ANSWER ... WE ARE SORRY BUT THE CAR IS OUT OF WARRANTY. WOULD NOT OFFER ANY RELIEF ON EITHER PARTS OR LABOR. REPLACING THE ENGINE TO THE TUNE OF $5,400.00 INCLUDING REPLACING A STARTER WHICH MYSTERIOUSLY "BURNED UP". WE HAVE FOUND MANY SIMILAR STORIES WITH ENGINE PROBLEMS THAT ARE MOST LIKELY RELATED TO THE 2012-2014 2.4L ENGINE RECALL.
DRIVING ON A 4 LANE HIGHWAY MY 2015 KIA SORENTO DIED WITHOUT WARNING AND MADE A CLICKING NOISE WHEN I TRIED TO START IT. I HAD THE CAR TOWED TO A LOCAL KIA DEALERSHIP WHO ADVISED METAL SHAVINGS WERE FOUND IN THE OIL, WHICH CLOGGED THE OIL FILTER, RESTRICTING OIL FLOW THUS CAUSING THE CONNECTING ROD BEARINGS TO BREAK. THEY CONFIRMED THERE WAS NO SLUDGE FOUND IN THE ENGINE. THE CAR NEEDS THE ENGINE REPLACED AND MY EXTENDED WARRANTY IS REFUSING TO PAY CITING THERE WAS NOT SUFFICIENT OIL LUBRICATION DUE TO LOW OIL WHICH CAUSED THE CONNECTING ROD BEARINGS TO BREAK. HOWEVER, THE DEALERSHIP ADVISED BOTH MYSELF, WARRANTY, AND ADJUSTER THE CAR WAS BURNING OIL AS NO EXTERNAL ENGINE LEAKS WERE FOUND. ALL OIL CHANGES WERE COMPLETED BY THE KIA DEALERSHIP WHOM I PURCHASED THE CAR FROM AND RECORDS WERE PROVIDED. AT NO POINT DID ANY WARNING LIGHTS ILLUMINATE ON THE DASHBOARD TO INDICATE LOW OIL OR TO CHECK ENGINE. MY 2015 KIA SORENTO HAS THE GDI (OR THETA II) ENGINE WHICH IS NAMED IN MULTIPLE CLASS ACTION LAWSUITS FOR THE SAME THING. I STILL OWE ON THIS CAR AS I HAVE ONLY HAD FOR 1.5 YEARS AND AM NOW LOOKING AT $5,000-$7,000 IN REPAIRS.
MY KIA SORENTO HAVE PROBLEMS. I TOOK IT IN FOR A RECALL TWO WEEKS AGO. THEN THE NEXT DAY AFTER THAT I HAVE 2 MORE LIGHT COME ON. THE ABS LIGHT AND SOME OTHER LIGHT UNDER THAT. DON'T KNOW WHAT IS THE PROBLEM WITH THAT. THEN MY SENSOR FOR MY TIRE IS ONE . I HAVE BRAND NEW TIRE. ALSO MY HEAD LIGHTS GO OUT EVERY TWO WEEKS THIS HAVE BEEN GOING ON NOW FOR WELL OVER A YEAR. SOMETHING IS WRONG WITH THE CAR.
MY 2015 KIA, HAS ALWAYS MAKE SOME ENGINE NOISE, I DID NOT BUY IT NEW BRAND AND ALWAYS CHECKED OUT OK WHEN I HAD THE MAINTENANCE DONE ON IT. THE NOISE WAS GETTING LOUDER AND MORE NOTICEABLE. I TOOK IT INTO BE CHECKED AND THEY SAID MY ENGINE IS FAILING. KIA SAYS SINCE I WASN'T THE 1 FIRST OWNER ON THE VEHICLE THEY WILL NOT COVER IT, I TOOK OUT AN EXTENDED WARRANTY AND THEY ARE NOW GIVING ME TROUBLE ABOUT COVERING IT SINCE I HAVEN'T FOUND EVERY MAINTENANCE RECORD, BUT MOST OF THEM.
I BOUGHT A 2015 KIA SORENTO WITH 85000 MILES ON IT FOR MY STEPDAUGHTERS FIRST CAR OWNED IT FOR 6 MONTHS IT WAS GREAT THE OTHER DAY SHE WAS DRIVING 50 MPH ON COUNTRY ROAD AND THE ENGINE QUITE AND SIEZED UP NO NOISE NO WARNING NO CHECK ENGINE LIGHT DEALER SAYS IT NEEDS A NEW ENGINE CALLED KIA ABSOLUTELY GOT NO WE'RE EVEN THOUGH THERE A TON OFF COMPLAINTS ABOUT KIA ENGINES DOING THE SAME THING THEY SAY THERE'S NO RECALLS ON THIS PARTICULAR VEHICLE.
THE PAINT FROM THE ROOF OF MY 2015 WHITE KIA SORENTO IS PEELING OFF AND RUSTING IS UNDERNEATH. I STARTED ABOUT 6 MONTHS AGO WITH A LITTLE SPOT AND NOW HAS BECOME A BIG SPOT. THERE ARE ALSO 2 OTHER SPOTS THAT HAVE STARTED.
I HAVE 2 CONCERNS, 1 MAINLY I HAVE A NEWER 2015 KIA SORRENTO WITH UNDER 25K MILES, OWNED IT ABOUT 2 YEARS EVER SINCE I OWNED IT THERE HAS BEEN A TICKING IN THE ENGINE AND WHITE SMOKE BLOWING OUT THE EXHAUST. WHICH SHOULD NOT BE THECASE WITH A NEWER CAR, AFTER TAKING IT TO THE DEALERSHIP THEY SAID NOTHING WAS WRONG. ADDITIONALLY WHEN I TURN ON THE AIR CONDITIONER IT SMELLS LIKE VINEGAR OR DIRTY SOCKS AN AWEFUL SMELL, ONCE AGAIN THE DEALERSHIP STATED NOTHING WRONG WITH THE CAR. IT SOUNDS LIKE KIA IS COVERING UP OLD DEFICIENCIES WITH THEIR ENGINES AS IT SAID ENGINES MANUFACTURED INTO LATE 2014 WERE RECALLED HOW IS THE 2015 KIA, WHICH WAS MANUFACTURED IN 2014 NOT ON THE RECALL LIST? ADDITIONALLY THERE HAVE BEEN MANY MANY OTHER PEOPLE LISTING THE ENGINE SEIZING UP. MY WIFE DRIVES THIS CAR WITH MY SMALL CHILDREN IM WRITING THIS RETRACTIVELY IN CASE SOMETHING HAPPEN. ADDITIONALLY WE GET REGULAR OIL CHANGES DONE. I THINK THIS ENGINE MODEL SHOULD BE RECALLED. AS A NEWER ENGINE SHOULD DEFINITELY NOT BE BLOWING WHITE SMOKE OUT OF THE EXHAUST NOR TICKING LIKE THE COMPONENTS ARE DISPLACED.
MY KIA SORENTO 2015 STARTED MAKING A NOISE WHEN I WOULD TRY TO ACCELERATE IT STARTED BURNING LOOK AND I TOOK IT TO KIA WHERE THE TECHNICIAN TOLD ME THAT MY CAR WAS HAVING THE SAME PROBLEM FROM ALL OF THE SORENTOS 2014 THAT HAD BEEN RECALLED, I CONTACTED KIA AND THEY DENIED MY REPAIRS NOW I'M STUCK PAYING FOR A CAR THAT DOESN'T WORK. MY CAR HAS ONLY 68,000 MILES
I WAS DRIVING TO WORK YESTERDAY MORNING (7/10/18) ON ROUTE 15 IN SUSSEX COUNTY. MY SPEED WAS APPROXIMATELY 65-70 MILES PER HOUR. I HEARD A KNOCKING SOUND, WHICH ALARMED ME. IT WENT AWAY, AND CAME BACK, OFF AND ON, WHILE DRIVING, A SOUND THAT I HAVE NEVER HEARD BEFORE WITH THIS VEHICLE, EVER. NO LIGHTS CAME ON, NO INDICATORS, ETC. I CONTACTED NEWTON KIA, WHERE THE VEHICLE WAS PURCHASED, AND WAS TOLD THAT THEY COULDN'T FIT ME IN UNTIL FRIDAY. I MADE AN APPOINTMENT, BUT AFTER DOING THIS I DECIDED TO CONTACT ONE CLOSER TO WHERE I WORK, WHICH IS ON RT. 10 IN DENVILLE, NJ. GATEWAY KIA. I BROUGHT THE VEHICLE IN AND HAD THEM CHECK OUT THE NOISE. I WAS CONTACTED AND TOLD THAT IT WAS THE ENGINE, THAT IT WOULD COST $7100.00. THE WAY I WAS NOTIFIED WAS AS IF I HAVE $7100.00 JUST SITTING AROUND, WHICH I DON'T. THE ENGINE, THE ENGINE, NO WARNING, NO NOTHING. I PICKED UP THE VEHICLE, AND DROVE IT HOME, STILL HEARING THE KNOCKING NOISE OFF AND ON. I ATTEMPTED TO GO TO WORK TODAY, 7/11/18. THE NOISE BECAME WORSE ABOUT A BLOCK FROM MY HOME. I TURNED AROUND AND CAME HOME, SHUT THE CAR OFF, SMOKE CAME OUT FROM THE ENGINE AREA. LET ME MAKE SOMETHING VERY CLEAR TO WHOMEVER REVIEWS THIS INFORMATION. I AM NOT PAYING FOR THIS REPAIR, KIA IS. FIRST THING YOU ARE TOLD THAT YOU ARE OVER YOUR WARRANTY. I JUST TURNED 102,000 MILES, HAVE HAD NO PRIOR ISSUES. THIS HAPPENED OUT OF THE BLUE, NO PRIOR NOISE OR PROBLEMS. I AM NOW DRIVING A RENTAL, I NEED TO GET TO WORK, I NEED MY SORENTO FIXED, AND I AM NOT PAY
TL* THE CONTACT OWNS A 2015 KIA SORENTO. WHILE DRIVING 75 MPH, THERE WAS A KNOCKING NOISE COMING FROM THE ENGINE AND THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO FAMILY KIA OF ST. AUGUSTINE (2665 U.S. HIGHWAY 1 SOUTH, ST AUGUSTINE, FL 32086, (904) 808-0542) WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS DESTROYED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.
ENGINE FAILURE DUE TO METAL FILINGS IN OIL SAID BY DEALER TO BE RELATED TO BEARINGS. SAME ISSUE THE 2014 KIA SORENTO WAS RECALLED FOR. MY CAR WAS MADE AT THE SAME ALABAMA PLANT IN 2014 BUT IS A 3.3L. NO ONE CAN TELL ME HOW MANY WARRANTIES HAVE BEEN REJECTED OR HONORED FOR ENGINE REPLACEMENT. THE FEDS ARE INVESTIGATING IF KIA RECALLED ENOUGH CARS. DID THEY? MY CAR WAS MADE IN THE US..BUT SHIPPED AND SOLD IN CANADA. ASKING FOR INFORMATION ON THIS PROBLEM AS REPORTED. THANK YOU. THIS IS A MAJOR SAFETY ISSUE.
WENT TO TURN ON THE CAR THE CAR HAD ACCELERATED WHILE IN PARK. FROM THERE THE SAME THAT THE ELECTRICAL PART IN THE CAR STOP WORKING. THE TIRE SENSOR WAS ALSO ON THE ENGINE SENSOR WAS ALSO ON MAJOR ISSUES
HEADLIGHT LOW BEAM BULBS CONTINUE TO BURN OUT. I HAVE REPLACED THREE BULBS IN THE LAST SIX MONTHS. OBVIOUSLY, THERE IS A SHORT SOMEWHERE. I HAVE SEARCHED THE INTERNET FOR ANSWERS AND HAVE ONLY FOUND COUNTLESS OF OTHER KIA OWNERS REPORTING THE SAME PROBLEM. THIS IS A SAFETY ISSUE BECAUSE THE HEADLIGHTS WILL BURN OUT AND INHIBIT YOUR ABILITY TO DRIVE SAFELY AT NIGHT.
MY WIFE WAS DRIVING HOME FROM WORK AND WHILE IN RUSH HOUR TRAFFIC ON THE HIGHWAY TRAVELING APPROXIMATELY 50 MPH THE ENGINE JUST STOPPED. SHE DID NOT RECEIVE ANY WARNING, NO SMOKE COMING FROM THE TAILPIPE, AND NONE OF THE CHECK/OIL LIGHTS CAME ON IN THE DASH. SHE WAS FORTUNATE TO GET IT PULLED OVER TO THE SIDE OF THE ROAD BEFORE IT STOPPED. WHEN I ARRIVED TO SEE WHAT WAS WRONG THERE WASN'T ANY OIL IN THE ENGINE. I HAD JUST CHECKED THE OIL 10 DAYS PRIOR WHILE FILLING UP FOR GAS AND THE OIL WAS FULL. I ADDED OIL AND TRIED STARTING THE CAR AND IT WOULD NOT START. TOWED THE VEHICLE HOME AND DISCOVERED THE BATTERY COMPLETELY DIED. I REPLACE THE BATTERY AND THE ENGINE STARTED BUT I WAS HEARING A CONSTANT TICK-TICK-TICK AND ONCE PUTTING THE CAR IN GEAR THERE WAS A VERY LOUD RATTLE, THEN IT ALMOST DIED. NEXT DAY I CONTACTED KIA TO HAVE IT TOWED TO A LOCAL DEALERSHIP AND THEY OPENED THE ENGINE. THE HEAD MECHANIC TOLD ME THAT IT WAS A SIGN OF LACK OF MAINTENANCE BECAUSE THERE WAS MASSIVE AMOUNTS OF SLUDGE AND KIA WARRANTY WOULD NOT COVER IT. I INFORMED THE MECHANIC THAT I COMPLETE ALL MY OIL CHANGES BUT DON'T SAVE THE RECEIPTS AND COULDN'T PRODUCE THEM. SUGGESTED BY THE MECHANIC TO CALL CONSUMER LINE AND I RECEIVED A BUNCH OF RUN-AROUND AND SAID SINCE I DON'T HAVE MAINTENANCE RECORDS THEY WILL NOT HONOR THEIR WARRANTY. AFTER DETAILED RESEARCH I HAVE FOUND NUMEROUS COMPLAINTS OF EXACTLY THE SAME ISSUE FROM OTHER CONSUMERS THAT OWN A 2015 KIA SORENTO AS WELL, INCLUDING THIS SITE. I BELIEV
ABOUT A WEEK AFTER I PURCHASED MY SORENTO I NOTICE THAT MY VEHICLE WOULD STRAY TO THE LEFT ON THE FREEWAY. WHEN I ATTEMPTED TO CORRECT THE STEERING THE VEHICLE WOULD OVER CORRECT AND ALMOST GO INTO THE RIGHT LANE. IT FELT LIKE THE CAR HAD A MIND OF ITS OWN AND WAS STEERING ON ITS OWN. I BROUGHT IT BACK TO THE KIA DEALERSHIP THREE TIMES, BUT THEY COULD NOT DUPLICATE THE PROBLEM. I FILED A COMPLIANT WITH THE STATE OF FLORIDA UNDER THE LEMON LAW AND HAD A HEARING WITH KIA MOTOR OF AMERICA AND A ARBITRATION JUDGE AGAIN THE PROBLEM COULD NOT BE DUPLICATED. I WAS ADVISED THAT I WOULD HAVE TO LIVE WITH THIS PROBLEM UNTIL KIA COULD FIND A SOLUTION AND COMPLETE A RECALL PROCESS. I HAVE NOTICED THAT THERE ARE SEVERAL OTHER KIA SORENTO STEERING COMPLAINTS ON FILE ALREADY. SO I WOULD LIKE TO REGISTER MY COMPLAINT TODAY. MY SORENTO WAS ALWAYS IN MOTION AND AT DIFFERENT SPEEDS. AND ON THE HIGHWAY THE PROBLEM ALWAYS OCCURRED AT SPEEDS BETWEEN 40 AND 70 MPH.
HEAD LIGHTS TOO DIMMED/I HAVE TO USE HIGH LIGHTS OFTEN DURING MY DRIVING./HAPPENS DURING THE NIGHT. IT HAS HAPPENS ANY TIME I USE THE CAR AT NIGHT. I HOPE HIS CAN CHANGE. NOT SAFE FOR DRIVING AT NIGHT.
ROOF RAIL DETACHED ON HIGHWAY WHILE HAULING KAYAK, SPEED 30 MPH. GUST OF CROSSWIND. RAIL IS PLASTIC AND THE FLANGES ON THE END ARE HELD ON BY TWO SCREWS AT EACH END ON THE OUT SIDE EDGE ONLY.PLASTIC AT THAT POINT IS PAPER THIN. INSIDE EDGE OF FLANGE IS NOT ATTACHED AT ALL. THIS ALLOWS THE RAIL TO ROLL OFF TO THE OUTSIDE WITH VERY LITTLE PRESSURE, RIPPING OUT THE SCREWS ON THE OUTER EDGE. I TRIED THE RAIL ON THE OTHER SIDE AND BY PULLING OUT I COULD LIFT UP THE INNER EDGE AND COULD HAVE RIPPED IT OFF BY HAND WITH A LITTLE MORE PRESSURE. FORTUNATELY NO ONCOMING TRAFFIC WAS HIT. I FEEL THIS IS A DEFINITE SAFETY ISSUE. RAIL IS RATED AT 220 LBS BY KIA. TOTAL WEIGHT OF KAYAK WAS 70LBS.
WHILE ON THE HIGHWAY GOING SPEED LIMIT OF 75 THE KIA STARTED TO SLOW DOWN ON ITS OWN. IT WOULD NOT GO PAST 40MPH IN A 75. ONCE'S IN TOWN THE CAR WAS OK BECAUSE THE SPEED LIMIT WAS BELOW 40.
VEHICLE WAS UNDER LIGHT LOAD TRAVELLING APPROXIMATELY 55 MPH ON LEVEL GROUND ON A STATE ROUTE AND SUFFERED CATASTROPHIC ENGINE FAILURE. IT HAD A LOAD BANGING/CLACKING SOUND AND SCREECHING THEN SEIZED UP BRINGING VEHICLE TO A STOP BEFORE I COULD SAFELY PULL OFF THE ROADWAY. MILEAGE AT THE TIME WAS APPROXIMATELY 100,700. VEHICLE WAS TOWED TO THE DEALER, AND SERVICE DETERMINED THE ENGINE REPAIRABLE AND IN NEED OF COMPLETE REPLACEMENT. WARRANTY COVERAGE HAS BEEN DENIED. COST TO REPLACE THE ENGINE ARE $5000 FOR A USED ENGINE TO OVER $6000 FOR A REBUILT/RE MANUFACTURED REPLACEMENT.
HORRID SMELL COMING FROM AC. LAST SUMMER IT SMELLED LIKE VINEGAR, THIS SPRING, CAT URINE. I TOOK IT TO THE DEALER TO HAVE THE SYSTEM CLEANED/DEODORIZED FOR $65. SADLY DIDNT HELP. THEY ARE TAKING IT BACK TO DELVE INTO CLEANING THE EVAPORATOR? I HOPE IT DOESNT COST MORE, BUT THERE ARE SO MANY ACCOUNTS OF THIS ON KIA....PEOPLE GETTING HEADACHES FROM THE MOLD, AGGRAVATING KIDS'S ASTHMA....TALK OF A LAW SUIT, ETC. KIA HAD BETTER BUCK UP AND FIX THIS! I CALLED KIA CONSUMER COMPLAINTS...THEY ARE "NOT AWARE" OF THE PROBLEM...THO THERE WAS A TECHNICAL SERVICE BULLETIN (TBS) ON OLDER KIA'S ABOUT THIS. BASICALLY, THEY HAVE CONTINUED WITH A BAD DESIGN.....BUT PEOPLE WILL GET SICK HAVING THAT BLOW IN THEIR FACES! PLEASE LOG YOUR COMPLAINT AT: HTTPS://KSUPPORT.KIAUSA.COM/CONSUMERAFFAIRS
BEEN HAVING PROBLEMS WITH THE CAR FOR OVER 8 MONTHS. EATS OIL LIKE NO ONES BUSINESS. WHITE SMOKE COMING OUT OF THE EXHAUST. EVERY TIME I RUN THE ON BOARD DIAGNOSTIC, IT HAS ALWAYS SAID NO PROBLEMS EXIST. TODAY, MY HUSBAND COMES HOME FROM AN APPOINTMENT, AND TELLS ME THE VEHICLE WAS RUNNING REALLY ROUGH, SHAKING THE ENTIRE CAR. WE CHECK THE OIL EVERYDAY AND WE'VE TRIED GOING TO TWO DIFFERENT KIA DEALERS FOR OUR OIL CHANGES, AND THEY NEVER TELL US ANYTHING IS WRONG. NOW, THIS COMES UP TODAY. I DO THE ON-BOARD DIAGNOSTIC AND IT READS. "POSSIBLE CONDITION(S) WITH YOUR ENGINE CONTROL SYSTEM HAS BEEN DETECTED." SCHEDULE A FULL SYSTEM CHECK WITH YOUR NEARBY KIA DEALER SOON. THE CAR SHAKES HORRIBLY. UP UNTIL THIS TIME, NO SHAKING, SOME WHITE EXHAUST WHEN STARTING THE CAR, BUT NO MAJOR PROBLEMS. NO ENGINE LIGHTS ON, UNTIL TODAY. WE HAVE HAD REGULAR MAINTENANCE ON THE VEHICLE. IT EVEN PASSED SMOG TESTING. SO NOW, AFTER READING SIMILAR COMPLAINTS, I WORRIED, I WON'T BE GETTING MY CAR FIXED.
WHILE DRIVING AT 60 MPH, CAR DECELERATED AND THE ENGINE STOPPED WORKING. ABLE TO PULL OFF TO SIDE OF ROAD. ENGINE IS BEING REPLACED UNDER 100K WARRANTY.
WHEN MY WIFE AND I STARTED OUR FAMILY WE WERE SO HAPPY TO PURCHASE THE 2015 SORRENTO , 92,000 MILES AND 3 YEARS LATER THE ENGINE LOCKS UP OUT OF NOWHERE. I WAS GOING ABOUT 60 ON THE EXPRESSWAY AND THE ENGINE STARTED MAKING A WEIRD RATTLING NOISE LESS THAT 10 SECONDS LATER THE CAR LOST POWER STEERING THE BRAKES WERE NOT VERY RESPONSIVE. AFTER A NEAR DEATH EXPERIENCE OF TRYING TO NAVIGATE TO THE SAFETY OF THE EMERGENCY LANE, I BEGAN TO LOOK UP THIS ISSUE. KIA HAD A RECALL ON THE ENGINES FROM 2011-2014 FOR THE SAME ISSUE. EVERY POST OR REVIEW I READ, THE CUSTOMERS HAD EXPERIENCED THE SAME ISSUE AS MY 2015. THE PEOPLE THAT HAD 2015 OR NEWER WHO EXPERIENCED THESE SAME ISSUES WAS TOLD THAT THE BEST WARRANTY IN THE BUSINESS WILL NOT APPLY UNLESS YOU HAVE HAD ALL OIL CHANGES DONE AT A KIA DEALERSHIP OR HAVE ALL RECEIPTS OF MAINTENANCE DONE TO THE CAR. IF THEY DID HAVE ALL RECEIPTS THEY WERE TOLD BECAUSE THE OIL CHANGES WERE NOT DONE BY KIA THE WARRANTY WILL NOT APPLY. CATCH 22? MY 2005 EXPEDITION HAS 218,000 MILES AND STILL RUNS GREAT. MY 93 CADILLAC SEDAN DEVILLE HAVE 157,000 MILES AND STILLS RUNS GREAT. BUT SOME HOW THE NON AMERICAN CAR I PURCHASED DIED IN 3 YEARS AND 92,000 MILES. AS A HIGH SCHOOL TEACHER EVERY STUDENT I COME IN CONTACT WITH FOR THE NEXT 15 YEARS WILL BE SCARED AWAY FROM THIS COMPANY. IM DOWNTRODDEN BECAUSE I KNOW THAT THE CORPORATE ENTITY CALLED KIA IS GOING TO FIGHT TOOTH AND NAIL TO SAY THERE ENGINE IN THE 2015 IN NOT FAULTY AND I ALMOST DIED BECAUSE THEY HAVE
DRIVING ON HIGHWAY,I STOPPED AT A TRAFFIC LIGHT,MY ENGINE STALLED,I WAS UNABLE TO GET ENGINE RESTARTED. WAS TOWED TO DEALER, WAS TOLD THEY WOULD CHECK CAR ON MONDAY.ON MONDAY WAS TOLD ENGINE NEEDS REPLACEMENT.IT IS WELL KNOWN THAT KIA THETA 2 ENGINES HAVE BAD CRANK SHAFTS,CAUSING ENGINES TO FAIL. I WANT MY ENGINE REPLACED AT NO COST TO ME,BECAUSE OF THEIR MISTAKE.
TL* THE CONTACT OWNS A 2015 KIA SORENTO. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING AT APPROXIMATELY 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE DRIVER TURNED OFF THE ENGINE. THE VEHICLE WAS RESTARTED TWO HOURS LATER AND WAS ABLE TO DRIVE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED BUT NO FAILURE CODE WAS FOUND. THE FAILURE RECURRED A SECOND TIME. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE A SECOND DIAGNOSTIC TESTING WAS COMPLETED WITH RESULTS THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 166,000.
WE WERE DRIVING DOWN THE HIGHWAY WITH OUR SMALL CHILDREN IN THE BACK SEAT AND CAR BEGAN TO MAKE A LOUD NOISE. THE ENGINE LIGHT CAME ON AND THEN STARTED TO FLASH. WE PROCEEDED TO THE EXIT AND AS WE WERE TAKING THE EXIT ALL THE LIGHTS CAME ON IN THE CAR STALLED. WE HAD TO HAVE IT TOWED AND WE WERE ADVISED THAT THE ENGINE WAS BAD AND ONE OF THE CYLINDERS WAS NOT OPENING. THIS VEHICLE IS NOT EVEN TWO YEARS OLD AND THE ENGINE SHOULD NOT BE FAILING
TAKATA RECALL,BACKUP CAMERA NOT WORKING,
2015 KIA SORENTO. CONSUMER WRITES IN REGARDS TO ENGINE ISSUES. *LD THE CONSUMER STATED THE ENGINE SEIZED DUE TO A SLUDGE BUILD-UP INSIDE THE VALVE COVER. *JS
TODAYS DATE: 12/21/2017. PURCHASED VEHICLE 11/9/2017. APPROX. 61,500 MILES. I CHECK EQUIPMENT FLUIDS REGULARLY. WHILE DRIVING, THE OIL INDICATION LIGHT ILLUMINATED. I PULLED OVER, CHECKED. ALMOST BONE DRY. NO FOREWARNING OF ANY KIND. THE DEALER SERVICED IT PRIOR TO MY PURCHASE, SO, I HAVE HAD NO REASON TO SCHEDULE VEHICLE SERVICE YET. VEHICLE WAS MANUFACTURED MARCH 5, 2014 ( 3/5/2014 ) .
TL* THE CONTACT OWNS A 2015 KIA SORENTO. WHILE DRIVING APPROXIMATELY 65 MPH, THE CHECK ENGINE AND CHECK OIL WARNING INDICATORS ILLUMINATED. THE VEHICLE STARTED TO SLOWLY DECELERATE UNTIL IT STALLED. THE VEHICLE WAS TOWED TO THE DEALER (PARKSIDE KIA IN KNOXVILLE, TENNESSEE) WHERE IT WAS DIAGNOSED THAT THE ENGINE SEIZED BECAUSE OF SLUDGE, AND A NEW ENGINE WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.
TL* THE CONTACT OWNS A 2015 KIA SORENTO. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE SUDDENLY LOST ALL POWER AND ALL THE INDICATORS ON THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS TOWED TO KIA OF STAMFORD (263 SELLECK ST IN STAMFORD, CT), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.
HEADLIGHTS KEEP PREMATURELY BURNING OUT. I HAVE REPLACED THE HEADLIGHT BULBS 4 TIMES IN 2.5 YEARS. THEY HAVE BEEN REPLACED WITH BOTH KIA REPLACEMENTS, AND AFTERMARKET REPLACEMENTS. MAKES NO DIFFERENCE, THEY LAST 6-8 MONTHS. FORTUNATELY BOTH SIDES HAVEN'T BURNED OUT AT THE SAME TIME, IT'S USUALLY 1 SIDE THEN THE OTHER.
"TAKATA RECALL" WE HAVE AROUND 41000 MILES ON OUR 2015 KIA SORRENTO. MY HUSBAND TOOK A POSITION WORKING APPROXIMATELY 2.5 HOURS AWAY FROM OUR HOME AND MAKING A DAILY COMMUTE OF 5 HOURS EACH DAY TO WORK. WE HAVE NEVER HAD ANY TROUBLE OUT OF OUR SORENTO. IN SATURDAY, OCTOBER 14, 2017 AFTER A LONG DAY AT WORK HE WAS TRAVELING HOME AND WAS ABOUT 1.75 HOURS INTO HIS 2 HOUR COMMUTE WHEN OUR SORENTO STARTED MAKING A TERRIBLE KNOCKING NOISE. NO LIGHT INDICATORS CAME ON TO INDICATE WHAT COULD POSSIBLE BE GOING WRONG AT THE TIME. HE GOT OVER IN THE SLOW LANE AND DROPPED HIS SPEED TO APPROXIMATELY 30MPH. BEFORE EVERY TRIP HE MADE A POINT TO CHECK THE OIL AND THAT MORNING WAS NO DIFFETENT. ALL OIL LEVELS WERE FINE. AFTER A FEW MINUTES THE OIL LIGHT CAME ON. HE GOT OFF AT THE NEXT EXIT AND PUT IN AROUND 1 QUART OF OIL.. STILL NO LIGHTS BUT THE TERRIBLE KNOCKING NOISE CONINURED. HE SAT FOR A BIT AND LET THE NEW OIL RUN THROUGH AND STARTED TO MAKE HIS WAY HOME AT WHICH TIME THE ENGINE LIGHT AND THE OIL LIGHT CAME ON. HE THEN PULLED OVER AND CALLED A TOW TRUCK AND HAD OUR CAR TOWED HOME. OUR ENGINE IS COMPLETELY BLOWN. UPON STARTING IT MAKES A TERRIBLE KNOCKING NOISE AND AFTER 15 TO 20 SECONDS TURNS OFF. A MECHANIC CHECKED OUR CAR OVER AND SAID THERE WAS METAL SHAVINGS IN OUR OIL. WE HAVE CONTACTED KIA BUT THEY WE ARE NOT WILLING TO DO ANYTHING AS WE DID NOT GET ALL SERVICES AND OIL CHANGES AT THE DEALERSHIP.
I HAVE PURCHASED MULTIPLE LIGHTS FOR MY FRONT AND REAR LIGHTS INCLUDING BLINKERS AND BRAKE LIGHTS. I RECENTLY PURCHASED A SET OF LIGHTS FOR $80, TOP TO THE LINE, AND THE FRONT RIGHT LIGHT IS OUT AGAIN. I HAVE REPLACED THE REAR BRAKE LIGHT AND IT IS OUT AGAIN. REPLACED AT THE SAME TIME AROUND JULY 4TH.
MY FRIEND WAS ON THE HIGHWAY,TRAVELLING ALONG AND HEARD A NOISE. THEN SHE SAW SMOKE COMING FROM UNDER THE CAR ALONG SIDE DRIVERS DOOR. THE CAR THEN LOST ACCELERATION AND STOPPED. WITHIN FIVE MINUTES THE CAR CAUGHT FIRE AND IS TOTALLED OUT. AN OFF DUTY LAWMAN STOPPED TO HELP HER. HE TOLD HER EITHER THE FUEL LINE OR FUEL PUMP BURST AND TOLD HER WE HAVE GROUNDS FOR LAWSUIT AGAINST KIA FOR FAULTY DESIGN. MY FRIEND IS IN TOTAL DISTRESS OVER THIS INCIDENT AND DESERVES COMPENSATION FOR EMOTIONAL DISTRESS. I FEEL LIKE KIA OWES ME BIG MONEY TOO, BECAUSE I BOUGHT CAR FOR HER TO BE LEGAL IN HAULING HER SIX CHILDREN IN CAR. WE CANNOT AFFORD TO REPLACE THE CAR DUE TO HIGH LIEN ON CAR AT TIME OF FIRE, AND YET I FEEL OBLIGATED TO PROVIDE FRIEND WITH LEGAL AND DEPENDABLE CAR FOR THE FAMILY'S USE. WILL THIS AGENCY HELP US GET COMPENSATED FROM KIA PLEASE? THERE ARE RECORDS OF MORE OF KIA'S CARS CATCHING ON FIRE, EVEN IN DEALER LOTS. THANK YOU *JS
I EXPERIENCED A SUDDEN ENGINE FAILURE ON AUGUST 27, 2017 ON MY 2015 KIA SORENTO LX WITH 28K MILES. THE ENGINE TYPE IS A THETA II 2.4L GDI. THE COMPLETE ENGINE FAILURE HAPPENED WITHOUT WARNING WHILE DRIVING 65 MPH ON AN INTERSTATE. THE CAR IMMEDIATELY LOST ALL ACCELERATION CAPABILITIES. THERE WERE NO WARNING DISPLAYS OR UNUSUAL NOISE/MOVEMENT BEFOREHAND. IT WAS A VERY DANGEROUS SITUATION AND FORTUNATELY I WAS ABLE TO GET TO THE SHOULDER AND AVOID ANY SEVERE SAFETY ISSUES. THE CAR WAS TOWED FOR A NEARBY KIA DEALERSHIP IN NEW JERSEY AND THEY DIAGNOSED THE ENGINE FAILURE. KIA HAS ACKNOWLEDGED THIS ENGINE PROBLEM AND THEY PAID FOR A REMANUFACTURED ENGINE AND CAR RENTAL COSTS FOR A NEARLY TWO-WEEK PERIOD. THE NEWLY INSTALLED ENGINE IS ONLY UNDER WARRANTY FOR 10 YEARS FROM THE ORIGINAL PURCHASE DATE, NOT THE DATE OF THE REMANUFACTURED ENGINE INSTALLATION. THE CAR'S SERVICE HAS BEEN UP TO DATE AND I'VE HAD NO PREVIOUS ISSUES WITH THE CAR. WHY HAS THIS ENGINE PROBLEM NOT YET BEEN RECALLED FOR 2015 SORENTOS? IT'S LIKELY A VERY SIMILAR PROBLEM TO THE KIA ENGINE RECALLS EARLIER THIS YEAR. THE KIA DEALERSHIP IN NEW JERSEY INDICATED THAT THEY REPLACE DOZENS OF NEW ENGINES A MONTH, INCLUDING ON MANY NEW 2017 AND EVEN 2018 MODELS. DOES SOMEONE NEED TO BE KILLED FOR ACTION TO BE TAKEN?
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2015 Kia Sorento → · Every Sorento year → · How the figures are calculated →