2015 Kia Sorento complaints

MY 2015 KIA SORENTO IGNITION WENT OUT AND I HAD TO HAVE IT TOWED INTO THE DEALERSHIP AND COST ME RIGHT AT $500 FOR A NEW IGNITION. MAKING ME LEAVE WITH TWO KEYS, MY ORIGINAL KEY WILL ONLY OPERATED THE DOOR AND THEN NEW KEY OPERATES ONLY THE IGNITION. MY FACTORY FOB IS NO LONGER A PART OF THE WORKING IGNITION. I AM SERIOUSLY UNHAPPY AND FIND THIS HARD TO BELIEVE BEING THAT MY KIA HAS LESS THAT 88K MILES ON IT.

ENGINE STALL ON FREEWAY AT HIGH RATE OF SPEED, ENGINE LIGHT BEGAN TO FLASH AND NOW MAKES ROD TAP NOISE. TOWED TO MECHANIC WHO DIAGNOSED ENGINE FAILURE. STATED THE TECHNICAL ADVISORY ON THIS VEHICLE MAINTAINS THAT PREMATURE ENGINE FAILURE REMAINS IN THIS YEAR VEHICLE AS WELL AS PRIOR YEARS THAT HAVE BEEN RECALLED.

TRANSMISSION TAKING TIME TO LOAD OR NOT PICKING AT INITIAL MOVE UNTIL YOU PRESS MORE GAS PEDAL.

THE LOW BEAM BULBS KEEP BURNING OUT IN THE FRONT HEADLIGHTS. I'VE REPLACED THEM FOUR TIMES IN THE LAST YEAR. I TOOK THE VEHICLE TO A DEALERSHIP TO SEE IF THEY COULD DIAGNOSE WHAT WAS WRONG WITH IT. THE LOOKED AT IT AND THEY TOLD ME THAT THEY FOUND A BURNT HARNESS IN THE LAMP ASSEMBLY AND THAT THE WHOLE HEADLAMP ASSEMBLY WOULD NEED REPLACED AT AN ESTIMATED $1100.

ENGINE MAKE NOISE AND NOT RUNNING WELL

TRAVELING ON HIGHWAY WHEN HEARD ENGINE NOISE AND THEN IMMEDIATELY ENGINE SEIZED, CAR STOPPED RUNNING ALTOGETHER AND WAS ABLE TO DRIFT TO SIDE OF ROAD. TOWED TO CLOSEST KIA DEALER WHO SAYS ENGINE MUST BE REPLACED AT A COST OF $16 THOUSAND!!! KELLY BLUEBOOK WORTH OF VEHICLE IS APPROX. $8,000. RECALL FOR THIS SAME PROBLEM DOESN'T SEEM TO EXTEND BEYOND 2014 ENGINES ALTHOUGH THERE ARE NUMEROUS DOCUMENTED CUSTOMER COMPLAINTS OF SAME PROBLEM IN LATER YEAR KIA'S. HELP!

THE LOW BEAM HEADLIGHTS ARE DANGEROUSLY DIM. THEY ALSO BURN OUT ABOUT EVERY 6 MONTHS.

I WAS DRIVING STRAIGHT IN A GRAIN SILO TOWN IN KANSAS (COMING UP ON OAKLEY FROM COLORADO SPRINGS) AND THERE WERE NO CARS AROUND ME. THE WEATHER WASN'T DRASTICALLY CHANGING AND THERE WAS NO ADVERSE WEATHER. SUDDENLY, IT SOUNDS AS THOUGH THERE WAS AN EXPLOSION ON THE TOP OF MY CAR. THE FABRIC PARTITION THAT SEPARATES THE SUNROOF FROM THE INTERIOR OF THE CAR STARTS SHAKING VIOLENTLY IN THE WIND AND THERE WAS SOME GLASS SHARDS THAT FELL INTO THE CAR. IT GOES WITHOUT SAYING THAT THE INCIDENT SCARED BOTH ME AND MY TWO KIDS WHO WERE IN THE CAR WITH ME. I PULLED OVER TO THE CLOSEST GAS STATION AND TOOK A LOOK AT THE DAMAGE (SEEN IN THE PICTURE BELOW). AS I HAD THE REST OF MY ROAD TRIP TO ACCOMPLISH (KANSAS CITY, MO), MY HUSBAND MET ME IN OAKLEY, KS WITH HIS CAR AND WE MADE THE EXCHANGE. I AM A VERY METICULOUS DRIVER WHO INSPECTS EVERYTHING BEFORE A ROAD TRIP: TIRE PRESSURE, WINDOW CRACKS, INTERIOR IS INTACT, DRASTIC CHANGE IN WEATHER ALONG THE TRIP, ETC. I WOULD HAVE NEVER THOUGHT TO LOOK AT THE SUNROOF AND EVEN IF I DID, I'M NOT SURE I WOULD HAVE FOUND ANYTHING. IF I WERE DRIVING ON A MAJOR HIGHWAY I COULD WRITE THIS WHOLE INCIDENT OFF AS MAYBE A STRAY ROCK. HOWEVER, THERE WAS NOTHING AROUND ME.

MY SON WAS PULLED OVER AND THE OFFICER SAID THERE WERE NO OPERATING REAR LIGHTS. NOTICED THAT YOU HAVE TO TURN THEM ON AND OFF TO COME ON. THEN ON ANOTHER DAY THERE WERE NO BRAKES GETS LIGHTS EITHER. I INFORMED SOUTHWEST KIA MESQUITE OF THE PROBLEM. THEY SAID THAT IT WAS THE LIGHT SWITCH BECAUSE ONE OF THEIR OTHER MODELS HAVE THE SAME ISSUE AND THERE WAS A RECALL ON THAT MODEL. THEY CHARGED ME TO FIX THIS SAYING ALTHOUGH IT WAS RECALLED IN THEIR OTHER MODEL THE SORENTO WAS NOT RECALLED. AFTER THEY INSTALLED THEY SAID I SHOULD HAVE NO PROBLEMS WITH THE LIGHTS AND BRAKE LIGHTS. THEY EVEN DID ANOTHER INSEPCTION A WEEK OR SO LATER (12/20/2019) SAYING THAT MY CAR WAS SAFE TO TRAVEL AND EVERYTHING WAS FINE. WHILE ON THE ROAD TRIP WITH MY FAMILY WE NOTICED THAT THE TWO MAIN BRAKE LIGHTS WERE NOT WORKING AND THE CRUISE CONTROL WAS NOT WORKING. WE TRIED TURNING LIGHTS ON AND OFF AND THEY STILL DIDNT WORK. KIA HAS PLACED MY FAMILY IN DANGER. WE ARE OUT OF STATE AND HAVE NO WAY OF GETTING THE CAR BACK TO TEXAS SAFELY. KIA HAS EXHAUSTED ALL OF MY MONEY AND THEY HAVE NOT FIXED ANYTHING. THE CAR IS UNSAFE. I GOOGLED AND FOUND THATB A LOT OF PEOPLE ARE DRIVING AROUND WITH KIA'S WITH NO BRAKE LIGHTS. THEY WONT OWN UP THAT SOMETHING IS WRING WITH THE SORENTO, CRUISE CONTROL SYSTEM, BACK AND BRAKE LIGHTS. MY REAR LIGHTS SHUT OFF IN THE MIDDLE OF DRIVING. IS KIA WAITING FOR FATALITIES BEFORE THEY DEAL WITH THIS SAFETY ISSUES WITH THE SORENTO? HOW MUCCH LONGER ARE THEY GOING TO CONTINUE TO RIP P

WHILE DRIVING ON THE INTERSTATE MY SUV LOOSE EXCELARATE AND ENGINES LIGHT AND OIL PAN LIGHT CAME ON I PULLED OVER AND ENGINE SHUT DOWN TRY TURNING SUV OVER AND IT DID NOT TURN OVER I HAD IT TOWED AND MACHANIC SAID THE ENGINE IS FREEZE UP.

AFTER LAST OIL CHANGE APROX. 3 MONTHS AGO. NO ISSUES UNTIL LAST WEEK WHEN SUV WOULD SOUND LIKE IT'S ACCELERATING REALLY FAST BUT NOT GOING VERY FAST. ON STARTUP I KEPT HEARING A SQUEALING AND GRINDING SOUND. ONE DAY OUT DRIVING WITHOUT ANY WARNING LIGHTS OR ANYTHING MY CAR SEEMS TO LOOSE POWER IF I TOOK MY FOOT OFF GAS. TOOK IT TO MECHANIC WHO SAID THE ENGINE NEEDS TO BE REPLACED. WHEN USING THE MACHINE TO READ CODES IT READ P0014 AND P0024 (CAMSHAFT POSITIONING SENSORS) WAS TOLD TO CHECK WIRES AND SENSORS DIDN'T SEEM TO BE THE ULTIMATE PROBLEM. DURING IT'S LAST VISIT TO THE MECHANIC IT DRAINED OUT 2 QUARTS OF OIL BUT NO OIL HAD BEEN LEAKING ANYWHERE. CRUDE WAS INSIDE THE OIL CHECK TUBE.

HEADING HOME ON THE HIGHWAY AND IT SHUT DOWN AND I COASTED IT OFF THE ROAD. WE DISCOVERED THERE WAS NO OIL IN IT BUT HAD NO OIL LIGHT WARNING OR ANY OTHER SIGNS IT WAS LOW ON OIL. THE OIL HAD BEEN CHANGED A FEW MONTHS BEFORE AND WAS DUE TO BE CHANGED IN A COUPLE OF WEEKS. NOW MY KIA NEEDS AN ENGINE REPLACEMENT THAT I CAN'T AFFORD AND SINCE I PURCHASED IT USED IT IS NO LONGER UNDER THE KIA WARRANTY. I'M MAKING PAYMENTS ON A VEHICLE THAT I CAN'T DRIVE AND I SEE NO REASON THAT THE OIL SHOULD HAVE BEEN EMPTY ESPECIALLY WITH NO WARNING LIGHT.

MY SORENTO HAS LESS THAN 65,000 MILES ON IT & IS KEPT WELL MAINTAINED. I WAS DRIVING ON THE TURNPIKE (60MPH) AND HEARD A CLICKING SOUND AND COULD NO LONGER ACCELERATE. I PULLED OVER AND THE OIL, CHECK ENGINE, AND ANOTHER LIGHT GAME ON AND I COULD NOT RESTART MY CAR. I HAD TO GET TOWED OFF THE VERY BUSY HIGHWAY. THE SHOP SAID MY MOTOR HAD COMPLETELY FAILED AND I WOULD NEED A NEW ONE WITH A QUOTE AROUND $6,000 AFTER INSTALLATION FEES. A WELL MAINTAINED 2015 CAR SHOULD NOT BE EXPERIENCING THIS ISSUE. IT IS VERY DISHEARTENING FOR A COMPLETE ENGINE FAILURE ON A CAR THAT IS NOT EVEN 4 YEARS OLD WITH LESS THAN 65,000 MILES.

2015 KIA SORENTO AWD ENGINE SEIZED. I WAS DRIVING AND WITHOUT AND WARNING THE CAR SHUT DOWN AND WONT START. I FOUND OUT THIS IS NOT NEW. NOW I HAVE TO FIND OUT HOW TO CONTINUE TO TAKE CARE OF MY WIFE AND KIDS WITHOUT A CAR. I'VE SEEN SO MANY COMPLAINTS ABOUT THE ENGINE I HAVE AND THERE HAS BEEN NO INVESTIGATION AND THIS IS A DANGEROUS SITUATION RECALLS FOR THE SAME THING HAVE BEEN SENT OUT BUT NOT FOR THE 2015 KIA SORENTO. I REALLY HOPE SOME ONE DOES SOMETHING ABOUT THIS. I WAS ON A BUSY ROAD SLOWING DOWN FOR A RED LIGHT AND CAR SHUT OFF ALMOST HITTING THE CAR IN FRONT OF ME. AGAIN NO WARNINGS. I ALSO SMELLED SMOKE LIKE WIRES BURNING.

VEHICLE HAS 85,940 MILES ON IT AND HAS A BLOWN HEAD GASKET. I BOUGHT IT IN APRIL AND IT HAS RUN FINE. TOOK THE VEHICLE IN FOR A ROUTINE OIL CHANGE AND THE TECHNICIAN NOTICED COOLANT LEAKING FROM THE ENGINE BLOCK BY THE CONNECTION POINT WITH THE HEAD GASKET COVER ON THE DRIVER'S SIDE OF THE ENGINE. THIS IS NOT EXPECTED FROM A ~4 YEAR OLD VEHICLE WITH < 100,000 MILES THAT'S ONLY DRIVEN ABOUT 10 MILES A DAY M-F ON ROADS WITH SPEED LIMITS BELOW 45 AND VERY LITTLE TRAFFIC.

THE LOW BEAMS HEADLIGHTS ARE NOT BRIGHT AT ALL YOU CAN'T SEE WHEN DRIVING DOWN THE ROAD, IT'S REALLY DANGEROUS WHEN YOU YOU'RE TURNING CORNERS BECAUSE THEY ARE NOT BRIGHT SO YOU CAN'T SEE PEOPLE CROSSING THE STREET. ALSO IF YOU TURN OFF YOU HEADLIGHTS WHEN DRIVING DOWN THE ROAD THE DASHBOARD IS STILL VISIBLE SO YOU CAN'T TELL IF YOUR HEADLIGHTS ARE ON OR OFF.

BOUGHT MY KIA SORENTO ABOUT A YEAR AND A HALF AGO. IT HAD ABOUT 64,000 MILES ON IT. IT NOW HAS 87,000. WE NOTICED HEAVY OIL CONSUMPTION WITHIN A FEW MONTHS OF OWNING IT. NO OIL LEAKS EXIST. AT FIRST IT WOULD NEED ABOUT A QUART OR SO BETWEEN OIL CHANGES, BUT CONTINUED TO GET WORSE BECAUSE NOW WE NEED ALMOST 3 BETWEEN OIL CHANGES. OIL LIGHT BEGAN FLICKERING ON AND OFF INTERMITTENTLY ON THE HIGHWAY HEADING HOME FOLLOWED SHORTLY AFTER BY A CHECK ENGINE LIGHT. I STOPPED AND CHECKED THE STICK TO FIND THAT IT'S ESSENTIALLY DRY. I BUY THE RECOMMENDED OIL AT THE GAS STATION I'M AT AND ADD IT. JUST BEFORE FINALLY ARRIVING HOME THE ENGINE BACK TO SPUTTER AND LOSE POWER ACCOMPANIED BY A TAPPING NOISE. ANOTHER CRAPPY KIA ENGINE THAT DIDN'T EVEN MAKE IT TO 100,000. THEY BETTER FIX THIS.

I WAS DRIVING DOWN THE HIGHWAY AND BEGAN TO MAKE A STRANGE NOISE AND ENGINE LIGHT CAME ON. IT DECELERATED AND I EXITED CLOSEST EXIT. IT THEN DIED AT STOP LIGHT. I HAD TO HAVE IT TOWED AND ENGINE NEEDED REPLACED.

THE HEADLIGHTS ARE EXTREMELY DIM AND ARE NOT REPARABLE WITH BULB REPLACEMENT. WE WERE TOLD THE HOUSING IS FLAKING.

BLOWN HEAD GASKET AND CRACKED ENGINE BLOCK. WE NOTICED A SMELL OF BURNING ANTIFREEZE WHEN WE PARKED AND GOT OUT OF THE CAR. TOOK IT TO THE DEALERSHIP AND THEY SAID THE HEAD GASKET WAS BLOWN AND THE ENGINE BLOCK WAS CRACKED AND NEEDED TO BE REPLACED.

MY KIA SORENTO SOMETIMES WON'T START. WHILE PARKED IN OUR DRIVEWAY, WE'LL TRY AND TURN ON AND FOR SOME REASON, WON'T START AND COME BACK LATER IN THE DAY, IT'LL START. MY KIDS DRIVE THIS CAR AND I DON'T WANT THEM STRANDED SOMEWHERE BECAUSE IT WON'T START. IN FACT, MY 17 YEAR OLD WAS STRANDED DUE TO THE CAR NOT STARTING AND HE HAD SIT AROUND AND WAIT FOR CAR TO BE READY TO TURN ON. I'VE READ MANY COMPLAINTS ONLINE ABOUT THIS SAME ISSUE BUT NO REAL SOLUTION. ONE TIME WHEN IT DID NOT START, I SPENT $160 TO TOW IT TO A KIA DEALERSHIP. WHEN THE CAR ARRIVED, THE DEALER TURNED ON THE KEY AND IT STARTED. THEY SAID THEY CAN'T DIAGNOSE IT UNTIL IT FAILS TO START AGAIN WHICH MEANT LEAVING THE CAR THERE UNTIL IT DECIDES NOT TO TURN ON. THIS IS UNPREDICTABLE SO WE TOOK THE CAR AND IT STARTED FINE FOR TWO WEEKS AND AGAIN, IT FAILED AFTER THAT TWO WEEKS. WITH SO MANY ONLINE COMPLAINTS AND KIA CLAIMING THEY DON'T KNOW WHAT THE ISSUE IS, THIS HAS TO BE UNSAFE. ONLINE, SOME REFER TO THE ISSUE AS HAVING TO DO WITH THE ANTI-THEFT SYSTEM. DOESN'T KIA KNOW THIS? SOME COMPLAINTS NOTED THAT THEY'VE FIXED THE BATTERY AND STARTER AND STILL HAVE THE SAME ISSUE. WHEN IS KIA GOING TO ACKNOWLEDGE THESE COMPLAINTS AND RECALL THE INTERMITTENT START ISSUE?

ALTERNATOR FAILS CAR BATTERY GOES DEAD CAUSING YOU TO HAVE A HARD TIME STEERING AND UNABLE TO SHIFT GEARS ROLL DOWN WINDOWS OR USE SAFETY FLASHERS BECAUSE YOU HAVE NO POWER! WE HAD BEEN ON THE EXPRESSWAY GOING 70 AND WERE SO LUCKY TO HAVE JUST PULLED INTO OUR BANK WHEN FAILURE OCCURRED!! A FEW MINUTES EARLIER AND MY WIFE WHO WAS DRIVING WOULD OF CRASHED BECAUSE OF LOST OF POWER STEERING GOING OUT AND WEAK SHOULDER STRENGTH FROM SHOULDER SURGERY. THE CAR IS 23 DAYS OVER 5 YEARS AND HAD 43757 MILES AT5 TIME OF FAILURE. THIS VEHICLE NEEDS TO BE RECALLED BECAUSE THE ALTERNATOR FAILURE IS A SAFETY HAZARD BECAUSE I BELIEVE THE ALTERNATOR IS UNDERPOWERED FOR ALL IT IS ASKED TO DO MUCH IN THE WAY OF THE 2000-2007 KIA SPECTRA WHICH IS A RECALLED VEHICLE>

I WAS DRIVING THE CAR AND THEN IT SLOWED DOWN TO 40 MPH AND CUT OFF ON THE HIGHWAY. I CRANKED IT BACK UP AND IT MADE A WEIRD NOISE. I CALLED A TOW TRUCK. TOOK IT TO THE SHOP AND THEY SAID THE ENGINE NEEDS TO BE REPAIRED. THERE IS NO WAY THAT IT SHOULD BE HAVING MOTOR ISSUES. THE OIL HAS ALWAYS BEEN CHANGED ON TIME. ALSO I HAVE TO CHANGE THE HEADLIGHT BULBS ON THE LEFT AND RIGHT

OCCASIONALLY THE AIR CONDITIONING BLOWS ON THE FLOOR, EVEN THOUGH THE CONTROLS ARE SET FOR UPPER VENTS. SEEMS TO HAPPEN ON TRIPS MORE THAN 2 HOURS. ONCE YOU TURN OFF VEHICLE FOR ABOUT A HALF HOUR AND THEN RESTART IT, IT SEEMS TO CORRECT ITSELF.

WHILE DRIVING AROUND TOWN TRAVELING APPROXIMATELY 35 MPH I WENT TO ACCELERATE AND THE RPMS WENT UP BUT THERE WAS NO INCREASE ACCELERATION. I MOMENTARILY LIFTED MY FOOT OFF THE GAS AND THEN ATTEMPTED TO ACCELERATE AGAIN AND THE CAR ACCELERATED. THIS IS THE THIRD TIME IT HAS HAPPEN IN THE PAST THREE MONTHS. THE VEHICLE HAS 43,237 MILES ON IT AND I HAVE OWNED IT FOR THE PAST FIVE MONTHS.

SUNROOF EXPLODED GOING DOWN THE HIGHWAY.

THE ENGINE LIGHT CAME ON AND THE CAR TURNED OFF WHILE WE WERE DRIVING. WE WERE ON THE HWY. WHEN IT DID START IT WOULD ACCELERATE AND THEN DECREASE IN SPEED ON ITS OWN. WE TRIED TO FIND THE CODE BUT IT DIDN'T REGISTER ANY THING WRONG.

2015 KIA SORENTO WITH 44,000 MILES. ON THE FREEWAY AND THE MOTOR LOCKED UP. TOAST. KIA COVERING BUT HAS LESSER VALUE AND THEY KNEW THIS MOTOR WAS DEFECTIVE

2015 SORENTO ENGINE DIED ON ME TWICE IN ONE DAY, ONCE WHILE DRIVING DOWN THE HIGHWAY AFTER APPLYING THE BRAKES AFTER THE PERSON IN FRONT OF ME WAS BREAKING AND THE OTHER TIME AFTER I TURNED ONTO MY STREET. I HAD TO PULL OVER BOTH TIMES AND RESTART THE CAR. IT'S NEVER DONE THIS UNTIL TODAY 9-26-19. I COULD HAVE BEEN KILLED DUE TO THE ENGINE DYING ON ME WHILE DRIVING. APPARENTLY THIS HAS HAPPENED TO MANY PEOPLE WITH THIS VEHICLE AND A RECALL NEEDS TO BE DONE.

I HAVE A SERIOUS ELECTRICAL/WIRING PROBLEM. WHENEVER IT RAINS OR I GO TO THE CARWASH, I AM GUARANTEED TO HAVE MY HEADLIGHT, BRAKE LIGHTS, TURN SIGNAL LIGHT TO GO OUT BECAUSE IT GETS WET. ALSO, I HAVE A BAD VIBRATION IN MY FRONT WHEELS WHILE I AM DRIVING. I HAVE HAD MY ROTORS REPLACED WITH NEW ROTORS AS WELL AS BRAKES. I HAVE HAD MY TIRES REBALANCED AND ROTATED AND IT STILL VIBRATES. I HAVE TAKEN IT TO THE KIA DEALERSHIP SERVICE DEPARTMENT FOR ISSUES. THE VIBRATION DOES NOT HAPPEN WHEN I HIT THE BRAKES, IT VIBRATES WHEN I ACCELERATE. IT DOES NOT MATTER WHAT THE SPEED, IT WILL VIBRATE.

CLEAR COAT COMING OFF THE FRONT BUMPER. I'M STILL PAYING FOR THIS CAR AND BOUGHT IT OFF THE LOT.

'TAKATA RECALL' MY DRIVERS SIDE BACK DOOR QUIT OPENING!! THIS IS A SAFETY HAZARD IF I GOT INTO AN ACCIDENT AND NEEDED TO USE THAT DOOR TO GET OUT I COULDN'T. NOT TO MENTION MY CHILDREN CANNOT USE THAT DOOR TO ENTER OR EXIT MY VEY ANYMORE. I DON'T KNOW WHY THIS HAPPENED BUT I HAVE SEEN VIDEOS OF THE SAME THING HAPPENING TO OTHER KIA SORENTOS ON LINE. I WILL NOT FIX THIS ON MY OWN I FELL LIKE THIS IS A SAFETY RECALL ON THE BEHALF OF KIA. I'M STILL PAYING ON THIS CAR I BOTH IT BRAND NEW IT'S A 2015 MODEL. THIS HAPPENED APROXMENTLY 1 1/2 MONTHS AGO. I DIDN'T KNOW HOW TO REPORT IT UNTIL NOW. I ALSO FELL THIS IS WHY THERE ISN'T A RECALL ON IT YET BECAUSE NO ONE KNOWS HOW TO REPORT. THANK YOU.

TL* THE CONTACT OWNS A 2015 KIA SORENTO. WHILE DRIVING APPROXIMATELY 55-60 MPH, THE SUN ROOF SHATTERED WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO A STATE BARRACKS TO BE INSPECTED AND WAS INFORMED BY THE STATE TROOPER THAT THERE WERE NO SIGNS OF ROAD DEBRIS CONTACT PRIOR TO THE SUN ROOF SHATTERING. THE VEHICLE WAS THEN TAKEN TO KIA OF DARTMOUTH (LOCATED AT 143 FAUNCE CORNER RD, DARTMOUTH, MA 02747, (508) 999-2542) TO BE INSPECTED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 41,000. CLAIM DOCUMENTS XXXXXXXXXXXXXXXX ATTACHED. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB *BF *TR

I WAS ACCELERATING ON TO A ON RAMP TO INTERSTATE 405 WHEN HE ENGINE LIGHT STARTED TO BLINK AND CAR LOSING POWER AT THE SAME TIME. THE CAR ALSO PROCEEDED TO MAKE AN ENGINE KNOCKING NOISE AND I EXITED THE HIGHWAY TO GET OFF AND GOT IT TOWED . THE CAR HAS 51, 800 MILES AND I AM ORIGINAL OWE WE AND HAVE HAD REGULAR OIL CHANGES AND MAINTENANCE .

WE WERE HEADED BACK FROM VACATION , JUST GOT INTO THE LITTLE TOWN OF PROVINCE LOUISIANA, AND THE MOON ROOF JUST EXPLODED ! THERE WERE NO OTHER CARS AROUND US NO DEBRIS! WE WERE DRIVING ABOUT 50 MPH ON A 2 LANE HIGHWAY.THE NOISE WAS SO LOUD IT SOUNDED LIKE A SHOTGUN WENT OFF IN THE CAR , WE NEARLY RAN OFF THE ROAD !

CAR STARTED MAKING KNOCKING NOISES FROM ENGINE AND GOT LOUDER AS MY HUSBAND ACCELERATED. CAR THEN HESITATED TO ACCELERATED AND EVENTUALLY STALLED. THIS IS DANGEROUS!

I WAS TRAVELING AT APPROXIMATELY 50 MPH, I ACCELERATED TO PASS A CAR IN FRONT OF ME AND WHEN I CAME AROUND THE CAR, ABOUT 60 MPH, THE ENGINE STALLED AND ALL OF THE WARNING LIGHTS ON THE DASH CAME ON. THE ENGINE LOST ALL POWER, EVEN THOUGH THE AIR AND ALL OTHER FUNCTIONS ON THE CAR CONTINUED TO FUNCTION. I PULLED TO THE SIDE OF A VERY BUSY HIGHWAY WHEN THIS HAPPENED, TURNED THE KEY TO THE OFF POSITION AND TRIED TO RESTART IT, NOTHING HAPPENED. LUCKILY SOMEONE I KNEW WAS DRIVING BY AND STOPPED TO HELP ME. THE FIRST THING HE DID WAS CHECK THE OIL AND IT WAS FULL, IT WASN'T DUE FOR AN OIL CHANGE FOR ANOTHER 200 MILES. THERE WAS NO INDICATION OF ANY TYPE OF PROBLEM WITH MY CAR PREVIOUS TO THIS. REGULAR MAINTENANCE WAS DONE AND IT IS AT 74,000 MILES. I HAD THE CAR TOWED TO A REPAIR SHOP NEAR MY HOME AND AS I FEARED, THE MOTOR WAS SEIZED. I CANNOT BELIEVE THAT THIS IS HAPPENING, I BOUGHT THE CAR USED WITH LESS THAN 70,000 MILES ON IT LESS THAN 6 MONTHS AGO. THE MAIN REASON I PURCHASED IT WAS BECAUSE KIA IS KNOWN AS A RELIABLE CAR WITH AN AMAZING WARRANTY. I FOUND OUT WHILE SIGNING THE PAPERS THAT THE WARRANTY IS NOT PASSED ON THE ANOTHER OWNER AND THAT IT WAS ONLY VALID TO 60,000 MILES, WHICH THE CAR WAS ALREADY PAST. I DECIDED TO PURCHASE ANYWAY BECAUSE EVERYONE I KNOW THAT OWNS A KIA HAS NEVER HAD TROUBLE WITH THEIR VEHICLE. THE PRICE OF A NEW MOTOR IS GOING TO BE $5500. I AM DEVASTATED AND TRUSTED THAT KIA WOULD NOT SELL A VEHICLE KNOWING THAT THERE ARE SUCH CATASTROPHIC ENGINE P

DRIVING DOWN ROAD CAR WOULD RATTLE WHEN TURNING AND IT BECAME HARD TO TURN WHICH ALMOST CAUSED AN ACCIDENT THEN I WAS DRIVING GOING UP HILL WHEN ALL OF A SUDDEN THE CAR FRONT WHEEL STARTED SPINNING AND A RATTLING SOUND BECAME LOUDER FROM THE BOTTOM THE AWD COMPONENT SUDDENLY FAILED TIRES WOULD NOT ENGAGE. I TOOK IT IN TO A KIA DEALERSHIP AND THEY REFUSE TO DIAGNOSE THE AWD UNTIL AN ALIGNMENT IS DONE AND NEW TIRES ARE BOUGHT

MY 2015 KIA SORENTO JUST SHUTS OFF WHILE DRIVING. NO WARNING NO ISSUES. SERVICED REGULAR. STILL HAS ANOTHER 2000 MILES BEFORE AN OIL CHANGE IS NEEDED. I WAS STUCK IN THE MIDDLE OF A VERY BUSY MAIN ROAD. TURNED SIDEWAYS. THANK GOD I DID NOT GET ON THE TURNPIKE BEFORE THIS HAPPENE!

VEHICLE CONTINUALLY FLASHES CHECK ENGINE LIGHT AND ONCE READ AT DEALERSHIP SHOWS ENGINE MISFIRE CODES, HOWEVER ONCE CODE IS CLEARED ISSUE DOES NOT COME BACK FOR MONTHS. MISFIRE CAUSES DECREASED ENGINE POSER AND EVENTUALLY IF CODE IS NOT CLEARED WILL RESULT IN LOUD DINGING NOISE. KIA HAS NOT BEEN ABLE TO FIND ANY ISSUES OR FIND ANYTHING THAT CAN EXPLAIN THIS. THERE ARE MULTIPLE PEOPLE ONLINE WITH THIS SAME ISSUE AND YET NO RECALL FOR THIS ISSUE. KIA NEEDS TO DO SOMETHING. VEHICLE CAN BE SITTING OR IN MOTION UNDER NORMAL OPERATING ENVIRONMENTS (NO OFF-ROADING).

THE LOW-BEAM HEADLIGHT HAS A LOOSE CONNECTION. THE BULB IS GOOD, BUT THE CONNECTION IS NOT. YOU CAN MOVE THE CONNECTION AND THE LIGHT COMES ON, BUT THE BULB/CONNECTION MOVES AGAIN AND THE LIGHT GOES OUT. THIS CAN CREATE A DANGEROUS SITUATION. I HAVE SEEN NUMEROUS COMPLAINTS ABOUT THIS.

BEARINGS, SUSPENSION AND STEERING ISSUE: TOOK CAR TO GET TIRE CHANGED AND EVER SINCE THE BEARINS AND STEERING IS OFF. STEERING WHEEL SHAKES ONCE I TRY TO GO FASTER THAN 55 MPH.

I PURCHASED MY VEHICLE LESS THAN 2 YEARS AGO. I RECEIVED REGULAR OIL CHANGES ON THE VEHICLE, WITH THE LAST ONE BEING 3 WEEKS AGO. LAST WEEK, I HEARD A LOUD RATTLING NOISE COMING FROM THE ENGINE, UPON ACCELERATION. THE NEXT DAY, WHEN I TRIED TO START IT THE NOISE GOT LOUDER. I CONTACTED MY WARRANTY COMPANY AND THE HAD IT TOWED TO A LOCAL REPAIR SHOP. THE REPAIR SHOP STATED THAT THE OIL WAS VERY DIRTY AND CONTAMINATED WITH METAL, AN ISSUE THAT KIA HAS HAD WITH THEIR ENGINES. THE PAPERWORK FROM MY LAST OIL CHANGE IS CURRENTLY IN MY VEHICLE, BUT THE WARRANTY COMPANY STATED THAT I NEED EVERY MAINTAINENCE RECORD SINCE I HAD THE VEHICLE FOR THEM TO MOVE FORWARD. WHO KEEPS ALMOST 2 YEARS OF OIL CHANGES? I CONTACTED KIA AND TOLD THEM THE SITUATION AND HOW I ONLY HAVE THE LAST OIL CHANGE RECORD, WHICH SHE STATED THAT'S FINE AND THAT THEY PROBABLY WON'T EVEN NEED THEM AND THEY STATED THEIR HAD RECALLS ON THE ENGINE SENSORS IN THIS MODEL THAT WERE SUPPOSED TO ALERT YOU BEFORE THE ENGINE FAILURE. THEY TOWED THE VEHICLE TO A KIA DEALERSHIP TO HANDLE TO SITUATION FROM THERE. THE DEALERSHIP CALLED ME, BEFORE EVEN LOOKING AT THE VEHICLE AND ASKED FOR THE MAINTENANCE RECORDS. HE IS SUPPOSED TO LOOK AT THE VEHICLE ON MONDAY AND WE WILL SEE FROM THERE. MY WUESTION IS THAT WITH ALL OF THE COMPLAINTS ABOUT THE FAULTY ENGINES ON THESE MODEKS, WHY HAS NOTHING BEEN DONE ABOUT IT? ARE YOU WAITING FOR SOMEONE TO BE SEVERELY INJURED TO DO SO? WHY ARE THESE VEHICLES STILL ALLOWED TO BE PURCHASED?

TL* THE CONTACT OWNS A 2015 KIA SORENTO. THE CONTACT STATED THAT THE BACK UP CAMERA FAILED TO FUNCTION AND THE RADIO SHORTED OUT. FUCCILLO KIA OF PORT CHARLOTTE (202 TAMIAMI TRAIL, PORT CHARLOTTE, FL 33953, (941) 249-6171) INSPECTED THE VEHICLE AND STATED THAT THE RADIO NEEDED TO BE REPLACED, BUT HAD NOT YET DIAGNOSED THE CAUSE OF THE BACK UP CAMERA FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,503.

MY 2015 KIA HAD ITS FAULTY ENGINE REPLACED APPROXIMATELY 6 MONTHS AGO. I DRIVE THIS CAR APPROXIMATELY 9,000 MILES OVER THESE MONTHS AND DRIVE IT ON VACATION FROM OHIO TO WILMINGTON, NC. THE CAR WAS THOROUGHLY CHECKED BY THE DEALER BEFORE WE WENT ON THE TRIP- EVERYTHING CHECKED OUT FINE. HALFWAY THROUGH OUR VACATION, THE CHECK ENGINE LIGHT CAME ON AND STAYED BLINKING. WE HAD IT TOWED TO A DEALER IN WILMINGTON, NC. THEY INFORMED US THAT WE HAD A BAD KNOCK SENSOR, KIA WAS COVERING THE COST AS IT WAS PART OF OUR NEW ENGINE WARRANTY. HOW DOES THIS HAPPEN WITH A BRAND NEW ENGINE? THERE IS NO RELIABILITY, AM I SUPPOSED TO LIMIT MY DRIVING BECAUSE I CAN&#8217;T DEPEND ON MY CAR? WHAT ABOUT RESALE VALUE - CLEARLY I&#8217;VE GOT A REAL LEMON HERE. WHERE IS MY RECOURSE?

TL* THE CONTACT OWNS A 2015 KIA SORENTO. WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING AND THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO TURN. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED, BUT THE TECHNICIAN COULD NOT FIND A FAILURE CODE. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2015 KIA SORENTO. WHEN THE VEHICLE WAS STARTED, A RANDOM UNKNOWN WARNING INDICATOR ILLUMINATED PERSISTENTLY. IN ADDITION, BOTH REAR DOORS FAILED TO OPEN FROM INSIDE THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO DUTCH MILLER KIA OF CHARLOTTE (7725 SOUTH BLVD, CHARLOTTE, NC 28273, (704) 247-7124) WHERE IT WAS DIAGNOSED THAT THERE WAS A LOOSE WIRE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE FAILURE WAS DIAGNOSED AND WAS LINKED TO THE FAILURE WITH THE WIRING IN THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,951.

2015 KIA SORENTO -BLINKING CHECK ENGINE LIGHT AND SPUTTERING OCCURRED WHILE OPERATING ON CONGESTED ROADWAYS IN AND OUT OF INCLEMENT WEATHER. STRONG BURNING SMELL COMING FROM ENGINE. NO WARNINGS PRIOR TO THIS EVENT WITH ENGINE.

2015 KIA SORENTO STALLED OUT WHILE DRIVING ON THE INTERSTATE NO PRIOR WARNING BEFORE STALLING OUT. ALL DASH LIGHTS ILLUMINATED AND WOULD NOT RESTART. ONLY CLICKING WHEN TURNING THE KEY. REPLACED BATTERY AND STILL ONLY CLICKS WHEN TURNING THE KEY. REPLACED STARTER NOW CRANKS BUT STILL WILL NOT TURN OVER. 68,000 I AM THE ORIGINAL OWNER AND ALL MAINTENANCE HAS BEEN MAINTAINED THROUGHOUT OWNERSHIP. CONTACTING THE DEALERSHIP FIRST THING IN THE MORNING. IF THE OUTCOME IS THE MOTOR BEING FAULTY AS I HAVE READ NUMEROUS REPORTS OF THIS ONGOING ISSUE AND RESOLUTION CANT BE MET THEN LEGAL ACTION WILL BE TAKEN. THANK GOD WE WEREN'T INJURED FROM STALLING ON THE INTERSTATE OR WORSE. WHEN WILL IT BE REALIZED THIS IS A SERIOUS PROBLEM AND DANGEROUS? I PRAY NO LIVES ARE LOST BEFORE ACTION IS TAKEN TO CORRECT THE ENGINE DEFECTS.

THE DIM HEADLIGHTS IN THE 2015 KIA SORENTO HAVE BURNT OUT MULTIPLE TIMES. I HAVE REPLACED THE HEADLAMPS 4 TIMES IN A 15 MONTH WINDOW. I AM UNCERTAIN WHEN THE ACTUAL LAMPS BURN OUT, BUT I DO NOTICE AS I AM DRIVING. I DO NOT HAVE AN AUTO FEATURE ON MY CAR FOR THE HEADLIGHTS SO I MANUALLY TURN THEM ON BEFORE I DRIVE. THE FIRST OCCURRENCE OF THIS HAPPENED IN MARCH OF 2018 AND HAS BURNT OUT MULTIPLE TIMES SINCE.