2013 Kia Sorento complaints

TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING AT APPROXIMATELY 45 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE ENGINE STALLED. AN UNKNOWN WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS SHIFTED INTO PARK AND THE IGNITION WAS TURNED TO THE OFF POSITION AND BACK TO THE ON POSITION IN ORDER FOR THE VEHICLE TO RESTART. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER TRAIN CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000. THE VIN WAS UNAVAILABLE.

SECOND ROW PASSENGER SIDE LATCH TO RELEASE SEAT FROM FOLDED DOWN POSITION TO UPRIGHT POSITION STICKS AND IS IMPOSSIBLE TO REPOSITION SEAT BACK. THE SEAT IS NOW PERMENANTLY IN THE FOLDED DOWN POSITION AND I AM UNABLE TO USE THE SEAT.

TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING 35 MPH, THE VEHICLE STALLED AND WAS UNABLE TO BE RESTARTED. THE VEHICLE WAS TOWED TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED DUE TO SLUDGE BUILD UP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE; HOWEVER, THE CONTACT WAS INFORMED BY THE MANUFACTURER THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.

WE WERE DRIVING DOWN A PAVED ROAD AT APPROXIMATELY 30 MPH WHEN WE HEARD A LOUD NOISE THAT SOUNDED LIKE A SHOTGUN. UPON PULLING OVER AND INSPECTING THE CAR, WE FOUND THAT THE REAR SUNROOF HAD EXPLODED AND WAS IN TINY PIECES. THE COVER HAD BEEN PULLED SHUT SO ONLY A RELATIVELY SMALL AMOUNT OF GLASS FELL THROUGH INTO THE CAR, BUT HAD THE COVER BEEN OPEN THE GLASS PIECES WOULD HAVE FALLEN IN ON OUR TWO YEAR OLD SON IN THE BACK SEAT. TO OUR KNOWLEDGE NOTHING FELL ON TOP OF THE CAR, AND WE DID NOT HIT A BUMP OR ANYTHING IN THE ROAD WHEN THIS HAPPENED.

MY 2013 KIA SORRENTO'S PARKING LIGHTS WERE ON THIS AFTERNOON ON SATURDAY AUGUST 22, 2015 AT APPROXIMATELY 2:30 PM EST. I WENT OUTSIDE TO PLACE SOMETHING IN MY VEHICLE WHEN I NOTICED THE PARKING LIGHTS WERE ON. I HAD PARKED MY VEHICLE AT 1:00 AM WHEN I RETURNED FROM RUNNING AN ERRAND. I PARKED, MADE SURE ALL THE LIGHTS WERE TURNED OFF, ARMED THE SECURITY SYSTEM AND WENT INSIDE. BEFORE MY WIFE AND I WENT TO BED I WENT OUT TO MAKE SURE THAT I TURNED ALL LIGHTS OFF WHICH THEY WERE. THIS WAS AT 2:00 AM. THE VEHICLE HAD NOT BEEN TOUCHED SINCE THAT TIME. THIS IS NOT THE FIRST TIME THAT THIS HAS HAPPENED. I HAVE HAD IT IN TO THE DEALERSHIP TWICE ALREADY WHERE THEY CLAIM THEY CANNOT REPLICATE THE PROBLEM. WE HAVE HAD TO HAVE OUR VEHICLE JUMPED AT LEAST 12 TIMES DUE TO A DEAD BATTERY CAUSED BY THIS PROBLEM. THE VEHICLE FALLS WELL WITHIN IT'S WARRANTY SO IT WILL BE COVERED HOWEVER THE ISSUE IS SERIOUS ENOUGH THAT IT WARRANTS ATTENTION WHICH I BELIEVE WILL BE IGNORED IF NOT BROUGHT TO LIGHT AND MAY RESULT IN INJURIES OR COST TO OTHERS WHEN NO COST SHOULD BE INCURRED. I BELIEVE THAT THIS IS AN ELECTRICAL ISSUE THAT NEEDS TO BE ADDRESSED IMMEDIATELY. I FEEL THIS COULD LEAD TO PROBLEMS WITH STEERING, BRAKING SYSTEM, ENGINE MALFUNCTION AS WELL AS POSSIBLE RISKS OF FIRE DUE TO A FAULTY ELECTRICAL SYSTEM.

TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH, THERE WAS A LOUD POP FROM THE SUN ROOF EXPLODING. THE SUN ROOF HAD SHARDS OF GLASS PROTRUDING AND NEEDED TO BE SECURED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE VEHICLE WAS TEMPORARILY REPAIRED WITH CARDBOARD BUT THE REPAIR FAILED. THE VEHICLE WAS THEN TAKEN TO A SECOND DEALER FOR THE SAME TEMPORARY REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 35,582.

TL* THE CONTACT OWNS A 2013 KIA SORENTO. APPROXIMATELY TWO WEEKS AFTER THE CONTACT PURCHASED THE VEHICLE, SHE BEGAN SMELLING TAR. THE VEHICLE WS TAKEN TO THE DEALER, BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE RECURRED AND THE HEADLIGHTS BURNED OUT. THE DEALER REPLACED THE HEADLIGHTS AND STATED THAT THERE WAS A RECALL; HOWEVER, THE CONTACT DID NOT RECEIVE ANY RECALL NOTICE. APPROXIMATELY THREE WEEKS AGO, THE FAILURE RECURRED AND THE DRIVER SEAT BEGAN TO BURN, JAMMING THE DRIVER SIDE DOOR. THE CONTACT CALLED 911 AND THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED AWAY BY THE INSURANCE COMPANY. THE VIN AND NHTSA CAMPAIGN NUMBER WERE UNAVAILABLE. THE FAILURE MILEAGE WAS 37,000.

DRIVING ON ROUTE 55 S IN NEW JERSEY AROUND 3:00 PM , SUNNY DAY BETWEEN EXIT 53 A AND 53 B WINDOWS UP SUN ROOF CLOSED AND AIR CONDITIONING ON WHEN ALL OF A SUDDEN OUR SUN ROOF IMPLODED ONTO MY WIFE AND I. WE WERE IN THE PASSING LANE AT THAT TIME AND HAD TO THINK QUICK AS TO WHAT JUST HAPPENED AND PROCEEDED TO REMOVE OURSELVES FROM THE HIGHWAY AND OFF TO THE SIDE . WE CALLED OUR INSURANCE COMPANY LOOKING FOR ADVICE ON WHAT TO DO, BUT THEY WERE NOT ABLE TO RECOMMEND ANY SO WE THEN CALLED 911 AND THE OPERATOR THERE CONTACTED SOMEONE FORM NJDOT WHO RESPONDED TO OUR NEEDS . MY WIFE AND I WERE COVERED IN GLASS WITH A FEW CUTS AND BRUISES BUT NOTHING TO SERIOUS COMPARED TO LOSING CONTROL OF YOUR VEHICLE AND CREATING A NIGHTMARE FOR POTENTIALLY MANY OTHERS AND OURSELVES . WE STARTED TO REMOVE THE GLASS AND WHEN HELP ARRIVED HE HAD SOME DUCT TAPE SO WE COULD TAPE THE SUN VISOR WHICH IS ONLY CLOTH CLOSED . WE JUST STARTED OUR VACATION AND WHAT A RIDE SO FAR ! AFTER THE NJDOT MAN HELPED TO GET US SECURED AS GOOD AS HE COULD WE TRAVELED TO OUR DESTINATION AND STOPPED BY A HOME DEPOT TO PURCHASE A MOVERS CARDBOARD BOX , HEAVY CONTRACTOR DEBRIS BAGS AND MORE DUCT TAPE TO BUTTON EVERYTHING UP . WE THEN CONTACTED KIA CUSTOMER SERVICE TO ADVISE OF THE OCCURRENCE. UPDATED 09/17/15*LJ...UPDATED 10/27/15 *BF *CN

ON 3 SEPARATE OCCASIONS OVER THE PAST 2.5 YEARS THE ENGINE HAS COMPLETELY STOPPED WHILE I WAS DRIVING ON THE FREEWAY. I HAVE NARROWED DOWN HOW TO REPRODUCE THE PROBLEM: 1) SET CRUISE CONTROL 2) SHIFT INTO NEUTRAL 3) TURN OFF CRUISE CONTROL QUICKLY AFTER SHIFTING INTO NEUTRAL THE PROBLEM DOESN'T HAPPEN EVERY TIME, BUT WHEN IT DOES: 1) THE ENGINE STOPS IMMEDIATELY 2) A BUNCH OF DASHBOARD LIGHTS COME ON: CHECK ENGINE, OIL PRESSURE AND OTHERS I CAN'T REMEMBER 3) THE POWER STEERING STOPS WORKING (PROBABLY BECAUSE THE ENGINE IS OFF) THIS IS VERY ALARMING! I GENERALLY WORK AROUND THE PROBLEM, BUT ON 7/26 WHILE TRAVELING IN WYOMING (80 MPH SPEED LIMIT ON I-25), THE ENGINE QUIT WHILE I WAS GOING 80 MPH! LUCKILY THE BRAKES STILL WORKED AND I WAS ABLE TO GET THE CAR THE SIDE AND RESTART. I COULD HAVE EASILY WRECKED. TO RESTART THE ENGINE, I: 1) SHIFT INTO PARK 2) TURN OFF IGNITION 3) TURN ON IGNITION I MAILED KIA THE ABOVE INFORMATION TWO DAYS AGO AND HAVE NOT HEARD BACK. UPDATED 9/15/15 *LN.... UPDATED 09/30/15*BF

AT 60,800 MILE MY KIA SORENTOS ENGINE BLEW. I TOOK IT TO THE SERVICE DEPARTMENT BELIEVING IT WOULD BE UNDER WARRANTY ONLY TO FIND OUT THEY VOIDED MY WARRANTY STATING I HAD EXCESSIVE SLUDGE IN THE ENGINE. FOR MORE THAN A MONTH PRIOR TO THAT INCIDENT WE ALSO HAD A AIRBAG LIGHT ILLUMINATE AND STAY ON. AT THE TIME OF ENGINE FAILURE WE THOUGHT THAT WE COULD FIX THAT ISSUE AS WELL ONLY TO FIND THAT MY ELECTRICAL WARRANTY WENT OUT AT 60,000 MILES. I HAVE BEEN RESEARCHING THESE ITEMS ONLINE ONLY TO FIND THAT THERE IS MULTIPLE COMPLAINTS OF BOTH ENGINE FAILURE AND THE AIRBAG LIGHT ILLUMINATING WHICH IS SAID TO BE A CONTROL MODULE. WITH THE AMOUNT OF COMPLAINTS OUT THERE WHY IS THERE NO RECALL.

TL* THE CONTACT OWNED A 2013 KIA SORENTO. WHILE DRIVING AT 35 MPH, THE INSTRUMENT PANEL LIGHTING ILLUMINATED AND THE VEHICLE STALLED. WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE ACCELERATED, CRASHED INTO A CONCRETE WALL, AND FLIPPED OVER. AS A RESULT, THE CONTACT SUSTAINED LACERATIONS AND CONTUSIONS THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

DRIVER AIR BAG DID NOT DEPLOY RIGHT SOME THING TORE THRU RIGHT SIDE CAUSING 2ED BURNS ON RIGHT REST AND CUT ON RIGHT FOREARM

THE DASHBOARD REFLECTS ONTO THE WINDSHIELD REDUCING VISIBILTY AS THE REFLECTIONS CAUSE DISTORTED VISION THRU THE WINDSHIELD. THIS IS EXTREMELY HAZARDOUS ON SUNNY DAYS AS THE REFLECTIONS INCREASE DEPENDING ON THE ANGLE OF THE SUN REFLECTING OFF THE SHINY DASHBOARD ONTO THE WINDSHIELD. MAYBE THE DASHBOARD SHOULD NOT BE COATED WITH SUCH A REFLECTIVE AND SHINY MATERIAL TO AVOID THIS ISSUE. IN ADDITION, THE SPEED PANEL HAS DETAILED METALLIC PAINT AROUND THE SPEEDOMETER AND PANEL INFO WHICH REFLECTS BEAMS OF BLINDING LIGHT FROM THE SUN AND BRIGHT LIGHTS INTO THE DRIVERS FACE WHILE DRIVING. AGAIN, MAYBE THE METALLIC PAINT AND SHINY REFLECTIVE DESIGN SHOULD BE CHANGED TO NON-REFLECTIVE OPTIONS TO AVOID BLINDING THE DRIVER. ANNOYING FEATURES WHICH CAUSE THE DRIVER TO ADJUST POSITION WHILE DRIVING OR TRY TO BLOCK THE BLINDING LIGHTS AND VISUAL DISTRACTIONS WHILE IN MOTION ARE DANGEROUS AND COULD LEAD TO ACCIDENTS. KIA PLEASE CONSIDER REDESIGNING THESE DANGEROUS DESIGN DETAILS AND INCREASE THE SAFETY FOR EVERYONE. IF CHANGES ARE NOT MADE ON NEWER MODELS, I WILL NEVER AGAIN PURCHASE ANY KIA PRODUCTS AND WILL WARN OTHERS OF THESE DANGERS ON THIS VEHICLE BRAND. SAFETY IS MORE IMPORTANT THAN DESIGN SO PLEASE REMOVE THE METALLIC PAINT FROM THE SPEEDOMETER PANEL AND FIND A NON-REFLECTIVE MATERIAL TO COVER THE DASHBOARD. THANK YOU.

TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE TURNING INTO A PARKING LOT DURING INCLEMENT WEATHER CONDITIONS, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A METAL POLE. THE CONTACT STATED THAT THE DRIVER SIDE SEAT BELT FAILED TO RETRACT. THE CONTACT SUSTAINED A CRACKED STERNUM, NECK AND BACK PAINS THAT REQUIRED MEDICAL ATTENTION. THE PASSENGER SUSTAINED A BACK INJURY THAT REQUIRED MEDICAL ATTENTION. THE CONTACT ALSO STATED THAT FOUR ADDITIONAL PASSENGERS SUSTAINED MINOR ABRASIONS THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000. UPDATED 09/01/2015*LJ MA 09/03/15 UPDATED 12/7/2015 *JS

ALL 4 TIRES (KUMHO SOLUS KL21 P235/65R17 103T M+S) ON MY 2103 KIA SORENTO ARE SHOWING SIGNS OF CRACKING IN THE SIDEWALL. THE TREAD DEPTH ON THE TIRES IS STILL GOOD. THE CRACKING IS VERY CONCERNING. *TR

TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT THE INTERIOR LIGHTS FAILED TO TURN OFF. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE FAILURE RECURRED AND THE DEALER DIAGNOSED THAT THE SOFTWARE NEEDED TO BE UPDATED. ADDITIONALLY, THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE BATTERY WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.

SUN ROOF IS ACTUALLY BUCKLING. WITH THE INFORMATION LISTED ABOUT THE SUNROOF RECALL WE ARE NERVOUS THIS MIGHT IMPACT THIS. I AM 7 MONTHS PREGNANT AND AFRAID TO DRIVE MY CAR. *JS

WHILE DRIVING AT HIGHWAY SPEED MY WIFE WITH 7 YEAR OLD DAUGHTER IN CAR HAD ALL THE DASH LIGHTS AND INTERIOR LIGHTS ILLUMINATE AND THE CAR BECAME SLUGGISH AND WAS HARD TO DRIVE. I ADVISED HE VIA MOBILE PHONE TO IMMEDIATELY PULL OVER AND TURN THE CAR OFF. I TOLD HE TO WAIT A MINUTE AND TRY TO RESTART IT AND SEE WHAT HAPPENS. ALL DASH LIGHTS LIT UP AGAIN AND THE CAR MADE A CLICK, CLICK, CLICK SOUND OVER AND OVER AGAIN. SHE TRIED THIS 5 TIMES AND SHE HAD THE CAR TOWED TO THE DEALER. THE DEALER REPLACED THE ALTERNATOR FOR $946.14 ON 12/23/2014 AT DULLES KIA IN LEESBURG, VA. *TR

PURCHASED 2013 KIA SORENTO BRAND NEW ON 6/11/12, CAR WAS SHAKY AND IDLED ROUGHLY ON & OFF DURING THE FIRST YEAR, SEEMS TO HAVE RESOLVED ITSELF. ON 12/22/14 WHILE DRIVING 35 MPH ON SECONDARY ROAD ENGINE BEGAN TO MAKE A TICKING SOUND. PARKED VEHICLE AND HAD IT TOWED THE FOLLOWING DAY ON 12/23/14 TO KIA DEALERSHIP, THEY CALLED ME THAT AFTERNOON AND TOLD ME IT WAS THE OIL CONTROL VALVE AND IT WAS ORDERED AND REQUESTED FOR OVERNIGHT AND CAR WOULD BE DONE ON 12/24/14. I CALLED DEALER ON 12/24/14 @ 11:03AM AND PART WASN'T IN YET WAS TOLD THAT I'D BE CALLED WHEN PART ARRIVED. RECEIVED CALL FROM DEALER AT 2PM THAT PART HAD ARRIVED AND BEEN INSTALLED BY TECH BUT THAT ENGINE WAS STILL MAKING TICKING NOISE, SO NOT FIXED. WAS TOLD THAT THEY WOULD HAVE TO START OVER AGAIN ON FRIDAY 12/26/14 WITH REQUEST TO KIA WARRANTY SERVICE FOR APPROVAL FOR "ENGINE TEAR DOWN", WHICH I WILL ALSO HAVE TO AUTHORIZED AND AGREE TO PAY $400.00 FOR (WAIVED IF ALL REPAIRS ARE COVERED BY WARRANTY). THIS VEHICLE ONLY HAS 53000 MILES ON IT AND HAS BEEN DRIVEN FOR 30 MONTHS, ALL REGULAR MAINTENANCE SCHEDULES FOLLOWED AND THERE SHOULD NO WAY BE AN INTERNAL ENGINE PROBLEM ON A PROPERLY BUILT ENGINE. KIA HAS SOME SERIOUS ISSUES WITH THE ENGINE IN THIS CAR AND SHOULD HAVE RECALLED THE ENTIRE LINE OF 2013 SORENTO'S AND CORRECTED THE PROBLEM. I WAS TOLD BY THE SERVICE DEPARTMENT AT THE DEALER THAT " WE MAY BE LOOKING AT A NEW ENGINE". I HOPE NOT, EVEN THOUGH I COULD HAVE A ALMOST 3 YEAR OLD CAR WITH NO MILEAGE I DON'T WA

I BOUGHT THIS CAR BRAND NEW 2.5 YEARS AGO AND FOR ABOUT A YEAR OR MORE NOW I HAVE HAD AT LEAST 50 INCIDENCES OF MY CAR STALLING MOSTLY WHEN AT A STOP (EITHER STOP LIGHT OR STOP SIGN) BUT NOW IT'S EVEN STALLING WHEN I DECELERATE TO MAKE TURNS. THIS IS SO DANGEROUS AND I'M LUCKY I HAVEN'T BEEN IN AN ACCIDENT YET BECAUSE OF THE CAR STALLING OUT WHILE DRIVING. THE CAR FLIPS INTO "LIMP MODE" AND I'M UNABLE TO ACCELERATE. I'VE HAD MY CAR CHECKED OUT AT THE KIA DEALERSHIP/SERVICE CENTER MANY, MANY TIMES AND THEY SAY THEY DID SOME TYPE OF SYSTEMS LOGIC UPDATE AND THE CAR SHOULD BE OK, BUT SOMETIMES THE DAY OF OR DAY AFTER GETTING THE UPDATE, MY CAR WILL STALL AGAIN. THE SERVICE GUYS ALSO SAY THEY DON'T SEE ANY MESSAGE ON MY CAR COMPUTER SYSTEM THAT ANY STALLING HAS OCCURRED. WHEN THIS HAPPENS, THE CHECK ENGINE LIGHT INTERMITTENTLY COMES ON. *TR

WHEN LEAVING A STOP SIGN VEHICLE WENT TO IDLE AND WOULD NOT RESPOND TO GAS PEDDLE. AFTER SHUTTING OFF AND RESTARTING ENGINE LIGHT WAS ON AND CAR DROVE OK. TOOK CAR FOR SERVICE AND WAS TOLD THIS IS A COMMON PROBLEM. THEY DID A SOFTWARE UPDATE AND CLEANED MOTOR THAT CONTROLS THE THROTTLE. (THIS IS A "FLY BY WIRE" SYSTEM.) *TR

THIS "GLITCH" HAPPENED TWICE IN ONE WEEK. FIRST, DRIVING OFF FROM A STOP LIGHT AT ABOUT 15-20 MPH THE CAR SEEMED TO BRAKE ITSELF FOR ABOUT A SECOND, LUNGED ME FORWARD AND 30 SECONDS LATER DIED. NO CHECK ENGINE LIGHT. CAR RESTARTED FINE AFTER 3RD TRY. THEN AGAIN I HAD LET GO OF THE ACCELERATOR AND WAS CRUISING BEFORE BRAKING AT A LIGHT, THE CAR DID THE SAME THING AT ABOUT 25-30 MPH BUT HARDER AND A LOUD CLUNK CAME FROM IT. EVEN THE TIRES SCREECHED WHEN IT "BRAKED" ITSELF FOR A SECOND. THIS SECOND TIME THE CAR DIED 2 SECONDS LATER WHEN I APPLIED THE BRAKES. TOOK IT STRAIGHT TO THE DEALER, THE CAR DIED AGAIN IN FRONT OF THEM WHEN THEY SWITCHED ON THE A/C TO CHECK IF IT WAS WORKING (COULD BE COINCIDENCE SINCE I WASN'T FOOLING AROUND WITH THE A/C THE FIRST TWO TIMES). THEY CALLED ME BACK ON SECOND DAY AND ASKED ME TO TAKE MY CAR BACK SINCE THEY COULD NOT REPLICATE THE PROBLEM AND THE COMPUTER HADN'T REGISTERED IT. I'VE USED IT EXCLUSIVELY ON HIGHWAYS FOR 2 DAYS NOW AND NO PROBLEM. I'VE DONE LESS THAN 10 MILES OF CITY DRIVING SINCE I GOT MY CAR BACK. I'VE HEARD OF OTHER PEOPLE GETTING AN UPGRADE FOR THE ECU AND SOLVING THE ISSUE, BUT THAT UPGRADE WAS ALREADY APPLIED OVER A YEAR AGO TO MINE AND ACCORDING TO THE DEALER, THERE IS NO NEWER VERSION. *TR

I WAS TRAVELING ON I-20 AT ABOUT 70 MPH WHEN I HEARD AN EXPLOSION (FOR LACK OF A BETTER WORD) AND GLASS STARTED FLYING OF THE ROOF OF MY SORENTO. I WAS ABLE TO SAFELY NAVIGATE TO THE RIGHT LANE AND THEN TO THE SHOULDER OF THE INTERSTATE AND REALIZED THAT MY SUNROOF HAD SHATTERED. I WAS LUCKY THAT THE INNER PANEL WAS CLOSED AND ONLY A SMALL AMOUNT OF GLASS CAME THROUGH. UNTIL THEN (AND I HAVE BEEN DRIVING FOR 40 YEARS), I HAD NEVER HEARD OF A SUNROOF SHATTERING UNLESS THE VEHICLE WAS IN SOME KIND OF ACCIDENT. *TR

2013 KIA SORENTO. CONSUMER WRITES IN REGARDS TO SUNROOF SHATTERED INTO A MILLION LITTLE PIECES. *SMD

THIS HAS NOW HAPPENED ABOUT TEN TIMES AND SEEMS TO BE A VERY SERIOUS FLAW IN THE TRANSMISSION AND/OR POWERTRAIN. I'LL BE IN PARK AND SHIFT THE CAR INTO REVERSE OR DRIVE AND WHEN I LET UP ON THE BRAKE TO IDLE AND PROCEED SLOWLY THERE IS A LOUD BANG/CLUNK (ALMOST AS IF SOMETHING INTERNAL OR EXTERNAL IS SLAMMING THE CAR WITH A RAMMING ROD) AND THE CAR LURCHES UNTIL I BRAKE. THIS IS VERY WORRISOME AS I FEEL THAT IT CAN INJURY PEDESTRIANS NEARBY OR EVEN THE OCCUPANTS OF THE VEHICLE IF THE CAR LOSES CONTROL. ALSO, I DON'T THINK THIS CAN BE GOOD FOR THE AUTOMATIC TRANSMISSION OR POWERTRAIN. SINCE THIS HAPPENS SPORADICALLY, THE DEALERS SAY THEY CANNOT REPRODUCE IT AND DENY A PROBLEM. PLEASE ADVISE AS TO WHAT RECOURSE I MIGHT HAVE. THANK YOU. *TR

ENGINE SIMPLY STOPPED WHILE DRIVING RESULTING IN LOSS OF BRAKING AND STEERING CONTROL. ALL INDICATOR LIGHTS ON DASHBOARD CAME ON WHEN THE ENGINE SHUT OFF. COASTED TO A STOP, PUT TRANSMISSION IN PARK AND WAS ABLE TO RESTART THE ENGINE. TOOK THE CAR TO KIA DEALER WHO SAID IT NEEDED A SOFTWARE UPDATE WHICH WAS PERFORMED. THE SAME PROBLEM OF THE ENGINE SHUTTING OFF HAPPENED THE VERY NEXT DAY. TAKING THE CAR BACK TO THE DEALER TODAY. *TR

TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE STALLED AND THE CHECK ENGINE SENSOR ILLUMINATED INTERMITTENTLY. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN DIAGNOSED THAT THE COMPUTER SOFTWARE NEEDED TO BE UPDATED. THE SOFTWARE WAS UPDATED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.

2013 KIA SORENTO LX LOSS OF ACCELERATOR CONTROL. I HAD JUST EXITED A 55MPH BOULEVARD ONTO A 35MPH RESIDENTIAL STREET. AS I ACCELERATED TO THE POSTED SPEED THERE WAS A ?POP?, THE CAR LURCHED, AND THE ENGINE LIGHT CAME ON. THE ENGINE WAS STILL RUNNING BUT THERE WAS NO RESPONSE FROM PRESSING THE ACCELERATOR PEDAL. I CUT OFF THE ENGINE, WAITED A MINUTE AND RESTARTED IT. THE ENGINE, TRANSMISSION AND ELECTRICAL ALL SEEMED TO BE FINE BUT THE ACCELERATOR WAS NON-RESPONSIVE. SURPRISINGLY THE ENGINE IDLE SPEED WAS SUFFICIENT TO PUSH THE CAR ALONG ON MODERATELY HILLY ROADS. I MANAGED TO GET THE CAR TO THE KIA DEALER, WHERE I PURCHASED IT, AND LEFT IT WITH THE SERVICE DEPARTMENT. AFTER I GOT HOME I DID A GOOGLE SEARCH FOR ?KIA SORENTO ACCELERATION? AND FOUND MULTIPLE REPORTS OF ACCELERATOR PROBLEMS WITH 2012 THROUGH 2014 KIA SORENTOS. HTTP://WWW.KIA-FORUMS.COM/2011-2013-XM-SORENTO-FORUM/76454-2012-SORENTO-DISCONNECTED-ACCELERATOR.HTML HTTP://WWW.CARCOMPLAINTS.COM/KIA/SORENTO/2013/ENGINE/DIED_WHILE_DRIVING.SHTML AFTER REVIEWING THE VARIOUS POSTS I BELIEVE THAT THE COMPUTER SOFTWARE UPGRADE THAT THE SERVICE DEPARTMENTS ARE LOADING ARE NOT GOING TO RESOLVE THE ISSUE, OTHERWISE KIA WOULD NOT HAVE BEEN HAVING THIS ISSUE FOR SEVERAL YEARS. I BELIEVE THE ACTUAL ISSUE IS A FAULTY PART THAT HAS NOT BEEN REPLACED OR REDESIGNED. IF THAT IS THE CASE THEN I WILL HAVE THIS ISSUE AGAIN SOMETIME IN THE FUTURE. THE TECH REPORTED THAT THEY FOUND 3 SERVICE CODES. THEY CLEARED THE CODES, CHECKED THE COMPUTE

ENGINE WENT TO IDLE AT A TRAFFIC LIGHT AND WOULD NOT RESPOND WHEN LIGHT CHANGED TO GREEN, CHECK ENGINE LIGHT CAME ON. I IDLED TO THE SIDE OF THE ROAD , SHUT OFF ENGINE AND RESTARTED IT. IT SEEMED TO BE OK BUT CHECK ENGINE LIGHT WAS STILL ON. CHECK ENGINE LIGHT WENT OUT THE NEXT DAY . I TOOK IT TO DEALER FOR REPAIRS ( A WEEK LATER WAS THE SOONEST THEY COULD GET ME IN) THEY DID AN SOFTWARE UPDATE AND CLEANED THE ETC MOTOR PER "TECHNICAL SERVICE BULLETIN #133 REV. 11/27/2013" I'M KEEPING MY FINGERS CROSSED THAT THIS FIXED THE PROBLEM. *TR

MY AIRBAGS DIDN'T DEPLOY WHEN I HIT A PERSON IN THE REAR AFTER SEVERELY DAMAGED FRONT END OF MY VEHICLE AND PARTS BEING SHOVED INTO THE MOTOR AND THE MOTOR RECEIVED A CRACK IN THE BLOCK. *TR

TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE DECELERATED AND WENT INTO IDLE MODE. THE VEHICLE RESUMED NORMAL OPERATION ONCE IT WAS TURNED OFF AND RESTARTED. THE DEALER CLEANED THE THROTTLE BODY AND UPDATED THE SOFTWARE; HOWEVER, THE FAILURE RECURRED TWICE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,804.

ON TWO OCCASIONS ONE MONTH A PART, WHILE DRIVING MY 2013 KIA SORENTO LX3 THE ENGINE LIGHT WENT ON AND THE CAR WAS UNABLE TO SHIFT RPM'S AND COULD NOT ACCELERATE OVER 15/20 MPH. THE CAR WENT INTO "LIMP HOME" OR SAFETY MODE WHEN TRYING TO ACCELERATE AND MERGE ONTO A 40MPH AND 50 MPH HIGHWAY. THE CAR COULD NOT SPEED UP TO FLOW OF TRAFFIC AND WAS NEARLY REAR ENDED BY RUSH HOUR COMMUTER BUS WITH TWO SMALL CHILDREN IN THE BACK SEAT IN CHICAGO, IL. KIA SERVICE SAID CAR "FIXED" TWICE. CONCERNED ABOUT REPEAT PROBLEMS AND POTENTIAL FATAL ACCIDENTS AS RESULT OF SOME MALFUNCTION. *TR

UPON STARTUP OF VEHICLE OR SHORTLY THEREAFTER THE S IRISH WARNING LIGHT CAME ON AND HAS REMAINED ON SINCE. *TR

CAR STALLS INTERMITTENTLY. I GOT THE KIA SORENTO 7/6/12. I STALLS THREE TIMES WITHOUT WARNING BUT WILL RESTART AFTER PLACING TO NEUTRAL AND RESTARTING THE ENGINE. TWICE WHILE GOING DOWNHILL. CARMD CODE READER INDICATES NO PROBLEM FOUND. JUST WANTED TO ADD INTO THE NUMEROUS SAME ISSUE COMPLAINTS. 08/30/13 9682 MILES 05/06/14 16717 MILES 09/12/14 20052 MILES. *TR

CAR STALLS AT LOW SPEEDS, REFUSES TO GO OVER 60 MPG AND CHECK ENGINE LIGHT COMES ON. LOSE POWER AT SPEED (ON FREEWAY) AND TACHOMETER GOES TO ZERO. THIS HAS HAPPENED MANY TIMES AND IS GETTING TO BECOME A SAFETY CONCERN. HAVE TAKEN IT INTO DEALER WHO CANNOT FIND A PROBLEM WITH IT, BUT I HAVE TWO TEENAGE DAUGHTERS AND I DON'T FEEL SAFE WITH THEM DRIVING IT. TWICE WHILE DRIVING ON FREEWAY THE VEHICLE HAD A BRAKING RESPONSE WHEN THE ACCELERATOR WAS PRESSED. MY DAUGHTER ONCE HAD TO HUSSLE OVER TO THE SHOULDER IN HEAVY TRAFFIC TO TURN THE CAR ALL THE WAY OFF AND BACK ON TO RESET IT. MANY TIMES IT STALLS WHILE SITTING AT TRAFFIC LIGHTS.

WHILE ACCELERATING ON AN INCLINE THE ENGINE LOST POWER ALL TOGETHER AND THE ENGINE LIGHT CAME ON. KIA NEEDS TO INVESTIGATE IMMEDIATELY! *TR

I WAS GOING DOWN THE HIGHWAY AT 55 MPH AND IT JUST CUTS OFF, THE ENGINE STOPS. IT HAS DOWN THIS SEVERAL TIMES ON THE HIGHWAY JUST CUTS OFF. WONT GO, AND ENGINE LIGHT COMES ON. I PULL OFF THE ROAD AND LET IT SIT FOR AWHILE AND THEN START THE CAR AND IT DOES FINE FOR AWHILE . UNTIL THE NEXT TIME IT DOES IT AGAIN, I HAVE HAD IT TO THE KIA DEALER THREE TIMES . THE FIRST TIME I HAD IT TOWED THERE, IT IS STILL UNDER WARRANTY. THEY CANT SEEM TO FIGURE IT OUT. I HAVE RECEIVED A LETTER FROM KIA TELLING ME THAT OTHER KIA OWNERS ARE HAVING THIS PROBLEM AND I SHOULD TAKE IT IN TO HAVE IT CHECKED. I HAVE DONE SO BUT STILL NOT FIXED. I GOT REAR ENDED BECAUSE THE ENGINE JUST STOPPED, THIS IS VERY DANGEROUS PROBLEM!!! *TR

I WENT TO MY VEHICLE AND FOUND THE REAR WINDOW SHATTERED. THERE WERE NO POINTS OF ENTRY AND THE ENTIRE WINDOW WAS IN TACK, BUT SHATTERED. THERE WERE NO STRIKE MARKS OR BULLET HOLES. AS I WAS LOOKING AT IT, ALL OF THE GLASS STARTED FALLING OUT. THE VEHICLE WAS LEFT OUTSIDE OVERNIGHT IN FRONT OF MY HOUSE. *TR

WHILE DRIVING ON HIGHWAY #20 EAST IN QUEBEC CANADA THE FRONT PART OF THE PANORAMIC ROOF SHATTERED IN MILLIONS OF PIECES.. UPDATED 08-20-14 *BF UPDATED 09/3/2014 *JS *TR

WE BOUGHT THE VEHICLE NEW FROM KIA DEALER WITH 8000 MILE IN MARCH 2013 AND WE DID ALL THE MAINTENANCE AS PRESCRIBED . V6 3.6L 4X4 AFTER 14 MONTHS WHILE DRIVING APPROXIMATELY AT 20 - 25 MPH, THE VEHICLE SUDDENLY WOULD NOT ACCELERATE. AFTER TURNING THE VEHICLE OFF AND RESTARTING THE ENGINE THE VEHICLE OPERATED AS NORMAL. THIS HAPPENED 2 TIMES IN 4 DAYS IN SAME CIRCUMSTANCES. THE MIL CAME ON FRIDAY 20 JUNE AND STAY ON UNTIL SATURDAY 21 JUNE. IT HAPPENED AGAIN ON SUNDAY 22 JUNE AT ALMOST THE SAME SPEED. WE TAKE IT AT ONE CLOSE SHOP AND THEY READ THE CODES P2110; P2106; P0638 WHICH ARE POWER TRAIN RELATED AND THROTTLE ACTUATOR CONTROL RANGE /PERFORMANCE. THEY DIDNT ERASE THE CODES. I DONT KNOW THE REASON BUT ON MONDAY 23 JUNE THE MIL WENT OFF AGAIN. THE CAR IS FUNCTIONING NORMAL NOW BUT I DONT KNOW WHAT TO DO I WONDER IF THE CODES ARE STORED IN THE ECM. THIS SEEM TO BE VERRY DANGEROUS IT CAN HAPPEN ANYWHERE AND ANYTIME AND I WONDER WHY KIA DIDN'T MAKE A RECALL CAUSE I SEE A LOT A COMPLAINTS AS MINE. I WILL TAKE IT TO THE DEALER AND KEEP YOU INFORMED, I HOPE THEY WILL FIX IT UNDER WARANTY. ANYWAY THIS WILL BE MY LAST KIA!!! *TR

THE TRAFFIC LIGHT FOR MY DAUGHTER'S VEHICLE TURNED GREEN. SHE PROCEEDED INTO THE INTERSECTION. AND ENDED UP CRASHING INTO THE PASSENGER SIDE OF ANOTHER VEHICLE THAT RAN THR RED LIGHT. MY DAUGHTER'S VEHICLE SUSTAINED HEAVY DAMAGE TO THE ENTIRE FRONT END . HOWEVER THERE WAS NO AIRBAG DEPLOYMENT. WE ARE VERY CONCERNED DUE TO THE AMOUNT OF DAMAGE DONE TO THE VEHICLE . AND WE WISH TO PUT IT ON REPORT SO THAT SOMEONE CAN INVESTIGATE IF THERE MAY BE A DEFECT IN THE AIRBAG SYSTEM. *TR

SUN ROOF GLASS AT REAR EXPLODED AT A STOP LIGHT. THE GLASS IS PUSHED UP AND SHATTERED AND THERE ARE NO OBJECTS FOUND THAT CAUSED THE GLASS TO BREAK. IT APPEARS TO BE A DEFECTIVE DESIGN. *TR

TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SUDDENLY FAILED TO ACCELERATE. THE CONTACT INDICATED THAT AFTER TURNING THE VEHICLE OFF AND RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.

WE HAVE OWNED OUR KIA FOR 9 MONTHS, IT HAS BEEN IN THE SHOP AT LEAST 4 TIMES AND NOW ITS IN THE SHOP AGAIN. THE VEHICLE WILL COME TO A COMPLETE STOP WHEN GOING FULL SPEED, WE WERE GOING 45MPH FOR THE LAST INCIDENT AND THE KIA CAME TO A COMPLETE STOP OUT OF NO WHERE AND THE ENGINE SHUT WAS STILL ON BUT IDLE HIGH AND WOULD NOT GO ANYWHERE UNTIL YOU TURNED THE KIA OFF, WAITED FOR 15-20MINS FOR IT TO "REPROGRAM" AND THEN IT HAD ENOUGH POWER TO MOVE SLOWLY OUT OF THE ROAD. AFTER GETTING IT HOME MY HUSBAND CALLED THE DEALERSHIP THE FIRST TIME AND THEY HAD NO IDEA WHAT WAS WRONG SO THEY SENT US TO ANOTHER DEALERSHIP WHO SAID THEY COULDN'T FIND ANYTHING WRONG AT THE TIME BUT IF IT HAPPENS AGAIN TO BRING IT BACK, WELL 9 MONTHS LATER WE ARE STILL HAVING ISSUES AND ARE NOT ABLE TO DRIVE IT WITHOUT FEAR THAT IT WILL JUST RANDOMLY SHUT DOWN IN THE ROADWAY. THE ONE TIME IT DID IT WE WERE ON THE INTERSTATE, AS A PARENT MY KIDS CAN NOT RIDE IN A VEHICLE THAT KEEPS DOING THIS AND KIA WILL NOT FIX THE ISSUE. *TR

TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE BECAME RESISTANT TO ACCELERATION. THE CONTACT INDICATED THAT AFTER TURNING THE VEHICLE OFF AND RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THE FAILURE WAS RECURRING AND ON ONE OCCASION, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.

I HAVE A 2013 KIA SORENTO V-6. APPROX. 6 MTHS INTO OWNING THE VEHICLE, WHILE ACCELERATING TO TURN RIGHT AFTER STOPPING AT A STOP SIGN, THE ENGINE DIED AND CAR LOST ALL POWER. THE CAR WAS STUCK AT A 45 DEGREE ANGLE 1/2 WAY INTO THE LANE OF TRAFFIC. I WAS LUCKY THAT NO-ONE WAS COMING OR I WOULD HAVE BEEN T-BONED. THE CAR DASH WAS COMPLETELY DARK WITH NO LIGHTS WHATSOEVER, NO BRAKES AND NO STEERING (SINCE BOTH ARE POWER). I HAD NO IDEA WHAT HAPPENED AND HAD A LOT OF TROUBLE GETTING THE CAR INTO NEUTRAL TO ATTEMPT RE-START. AFTER SEVERAL ATTEMPTS, IT FINALLY DID RE-START. TOOK IT TO KIA WHO WAS UNABLE TO DUPLICATE THE PROBLEM. SECOND TIME (11 MTHS), I WAS ACCELERATING FROM STOPPING AT A STOP LIGHT - ENGINE DIED AND CAR LOST ALL POWER, NO STEERING OR BRAKES - NO DASH LIGHTS. CARS HAD TO GO AROUND ME AND I WAS PRAYING I DIDN'T GET REAR-ENDED. AGAIN, CAR STARTED AFTER SEVERAL ATTEMPTS. THIRD TIME (12 MTHS), WAS AT THE BOTTOM OF A FREEWAY OFF-RAMP. ATTEMPTED TO GO AFTER LIGHT TURNED GREEN AND ENGINE DIED - AGAIN LOST ALL POWER - NO DASH LIGHTS, STEERING OR BRAKES - CARS HAD TO GO AROUND ME. FOURTH TIME (17 MTHS) STALLED IN PARKING LOT WHEN I STOPPED AT INTERSECTION TO TURN LEFT - SAME SYMPTOMS. THIS CAR IS DANGEROUS! KIA NEEDS TO RECALL AND CORRECT THIS PROBLEM BEFORE A SERIOUS ACCIDENT OCCURS AND SOMEONE DIES. I'M AFRAID EVERY TIME I DRIVE IT. HUGE SAFETY ISSUE! NHTSA, PLEASE DO SOMETHING. *TR

VEHICLE SHUT DOWN WHILE IN MOTION OR MAKING A LEFT TURN OR A RIGHT TURN AT 25-35 MPH... IT IS UNSAFE TO DRIVE.. I HAVE TAKEN THE CAR TO THE DEALER NUMEROUS OF TIME AND THEY STILL HAVEN'T FIXED THE PROBLEM AND MY WIFE AND KIDS ARE THE ONE THAT ARE ALWAYS IN THERE.. *TR

TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT WHEN AT A STOP SIGN, THE VEHICLE WOULD STALL WITHOUT WARNING. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A TECHNICIAN WAS UNABLE TO REPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 21,000. THE VIN WAS NOT AVAILABLE.

AS I WAS DRIVING AT ABOUT 15-20MPH THE CAR SHUT OFF COMPLETELY AS I WAS MAKING A LEFT HAND TURN WITHOUT WARNING. THIS IS THE THIRD TIME AT DIFFERENT SPEEDS SINCE WE PURCHASED THE VEHICLE IN JANUARY 2014. WE HAVE TAKEN IT TO KIA DEALERSHIP FOR REPAIR, REGULAR OIL CHANGES AND MAINTENANCE. THEY WERE UNABLE TO FIND ANYTHING WRONG , READ ANY CODES WITH COMPUTER OR DUPLICATE THE PROBLEM. I AM VERY CONCERNED AS THIS IS OUR FAMILY CAR AND IT IS A DRIVING HAZARD NOT KNOWING WHEN IT WILL SHUT OFF WITH NO WARNING, NEXT TIME IT COULD BE IN THE MIDDLE OF THE INTERSECTION OR FREEWAY! WE PLAN ON TAKING BACK TODAY TO DEALERSHIP. *TR

I WAS DRIVING IN TRAFFIC AND ALL OF A SUDDEN, THE CAR DIES. THE LIGHTS ON THE DASHBOARD ILLUMINATE. I HAD TO PUT THE CAR IN PARK, THEN TRIED STARTING THE CAR AGAIN. AFTER 2 TIMES, THE CAR TURNED BACK ON FINE. I BROUGHT THE CAR TO THE DEALER AND THERE COULDN'T REPLICATE THE PROBLEM AND DIDN'T FIND ANY COMPUTER CODES STORED. THIS IS QUITE A SAFETY HAZARD AND NOW I DON'T FEEL SAFE DRIVING THE CAR, ESPECIALLY WITH MY KIDS IN THE CAR. *JS