2012 Kia Sorento complaints

The contact owns a 2012 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The vehicle was taken to the dealer and the recall repair was performed. The contact stated that after leaving the dealer, the vehicle hesitated to accelerate while driving. The check engine warning light was illuminated. The dealer was made aware of the failure and informed the contact that Customer Satisfaction Number: 2304 (Anti-Theft S/W Logic Upgrade & Decal Installation) was also performed, which could have caused the failure. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was 81,476.

My 2012 Kia Sorento has a recall for the motor, and I had taken it to Kia for an inspection and the dealer stated to me that my car does not have a recall on it. Recently my car stalled on the road while I was driving, and it nearly caused an accident because someone behind me had to break suddenly to stop.

The low-beam headlights frequently burn out, approximately every 6 months. Upon inspection by multiple repair shops, the wiring harnesses have been found to be blowing the bulb yet each shop has replaced with a variety of parts. The suspicion is the wiring and power source are causing issues. Each side of the vehicle has had the wiring harness replaced with the right side being replaced twice and currently in need of a third replacement. The initial replacement was in 2018 and most recent replacement was 2023. The headlight will flicker on and off intermittently before the bulb or wiring harness blow. There is no predicting when this will occur which leaves the driver at risk of losing one or both headlights, needing immediate repair for safety and to avoid a potential ticket from the police.

The contact owns a 2012 Kia Sorento. The contact stated while attempting to start the vehicle, the vehicle required several attempts to start; however, the vehicle failed to remain running. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the cam shaft. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 20V750000 (Engine) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 142,000.

The contact owned a 2012 Kia Sorento. The contact stated while her son was driving approximately 25 MPH, he noticed that the front end of the vehicle caught on fire. No further information was provided. The contact stated that her son immediately pulled to the side of the road and exited the vehicle. The vehicle became engulfed in fire and exploded, causing damage to another parked unoccupied vehicle. The fire was extinguished with the assistance of the fire department. The contact stated that the front end of the vehicle burned to the ground. The contact was unsure whether a fire department report was filed. A police report was filed. There was no injury sustained. The vehicle was towed to a tow lot, where it was totaled. The contact became aware that the VIN was included in NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic), which she related to the failure. The dealer and the manufacturer were not notified of the failure. The failure mileage was unknown.

While waiting for notification that the remedy part was available for this car, it caught on fire. It caught on fire on 6/20/2024. The car is a total loss and it was a very dangerous situation.

The contact owns a 2012 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving approximately 30 MPH, the ABS warning light illuminated, and there was a burning-like plastic odor coming through the vents. The contact pulled over and turned off the vehicle. The vehicle was not taken to a dealer or to an independent mechanic. The vehicle was not diagnosed or repaired. The failure mileage was unknown. Parts distribution disconnect.

The contact owns a 2012 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2012 Kia Sorento. The contact received notification of NHTSA Campaign Number 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2012 Kia Sorento. The contact stated that while driving at 35 MPH, the contact detected a burning rubber odor. The TPMS and check engine warning lights were illuminated. There was smoke coming from underneath the hood and through the air vents, causing the front windshield to fog. The contact was unable to see and crashed into the side of a residential porch, scraping the driver's side mirror and front driver's side quarter panel. The contact did not sustain any injuries, and no medical attention was received. No police report was filed. The vehicle was towed to Firestone, where a leak test was performed, and it was determined that an unknown fluid had leaked onto the starter. The starter was replaced; however, the vehicle hesitated to start. The contact later received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The dealer was made aware of the failure and scheduled an upcoming appointment for a diagnosis. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 66,000.

The contact owns a 2012 Kia Sorento. The contact stated that after the vehicle was repaired under NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic), the ABS, Brake, and TPMS warning lights illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repaired due to the cost of the diagnostic test. The manufacturer was made aware of the failure. The failure mileage was approximately 45,000.

The contact owns a 2012 Kia Sorento. The contact stated while starting the vehicle, he became aware that the check engine warning light was illuminated. The vehicle was taken to a local dealer and serviced under NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the failure persisted. The contact was informed by the technician that the HECU fuse had been replaced. The contact attempted to disable the check engine light with a scanner; however, the light failure persisted. The vehicle was taken to an independent mechanic where it was diagnosed with an ABS HECU Hydraulic Control Unit malfunction. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 193,000.

Driving from a parking lot to roadway the engine seized. We have never had a recall. We bought it in 2019. I understand this has been a problem for many. Can I get the engine replaced on the recall? We had just had a lot of work done. Oil change, struts, brakes, etc.

Unknown… This is what happened. I was at a stoplight first car in line. While waiting for the light the car just shut off without warning. It would not go into park, key would not turn, the dashboard was lit up & radio on. I turned on my flashers. I called a tow and kept doing everything to get the car to start after about 15 -20 minutes or so I finally got it to go in park turn the key and it started and the car drove like it never happened. It didn’t make a noise before stopping no warning lights came on or anything.

The contact owns a 2012 Kia Sorento. The contact stated that while driving at an undisclosed speed, he smelled an abnormally strong gasoline odor. No warning lights were illuminated. The contact exited the vehicle and unlatched the hood, only to discover gasoline flowing on top of the engine. The contact stated that he had made it home safely and ran water through the engine to clean the gasoline off. The contact researched the failure online and related the failure to NHTSA Campaign Number: 18V907000 (Fuel System, Gasoline, Engine). The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was made aware of the failure and confirmed that the vehicle was not included in the recall. The failure mileage was approximately 190,000.

Q: What component or system failed or malfunctioned, and is it available for inspection upon request? A: The electrical problem started with battery power drainage. After two battery replacements, other electrical problems started to occur. Turn signal lights would not work, windows would not open or close, the left headlamp failed, was replaced, but did not work, all warning lights stayed on. Q: How was your safety or the safety of others put at risk? A: The various electrical failures first occurred while driving the vehicle. I was inable to signal to change lanes. Q: Has the problem been reproduced or confirmed by a dealer or independent service center? A: No. Q:Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? A: Yes. Before the battery drainage issue ocurred, the check engine light and ABS indicator lights began staying on all the time.

The contact's ex-husband owned a 2012 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) and would like to be removed from the recall distribution list. The local dealer and manufacturer were not contacted.

This morning the panoramic sunroof on our 2012 Kia Sorrento spontaneously exploded. Shattered and chunks of safety glass came down on us. My son and I sustained superficial injuries (I sustained laceration over left eye and on left hand) - he has a lump on the right side of his skull. When we pulled over the glass was also on the rear portion of the roof. Nothing struck the vehicle. There was no vehicle/truck in front of us for potential debris. Open sky above. It sounded like a gunshot before the glass exploded over us.

The contact owned a 2012 Kia Sorento. The contact stated that while driving at an undisclosed speed he smelled a burning fuel odor, and smoke began coming into the vehicle from the vents. No warning lights were illuminated. The contact pulled over and unlatched the hood of the vehicle only to find a sizeable amount of fire coming from the engine, which left him with burned hairs on his left arm, no medical treatment was needed. The contact stated there was a cop parked nearby who came to extinguish the fire with a fire extinguisher. The fire department was called to make sure the fire was extinguished. The contact did not recall filling out a fire department report. A police report was filed, however the contact did not have the information available. The insurance company towed the vehicle and deemed it totaled. The contact was relating the failure to NHTSA Campaign Number: 23v652000 (Service Brakes, Hydraulic). The dealer confirmed that the vehicle was not included in that recall. The manufacturer was made aware of the failure and also confirmed there was nothing they could do because the vehicle was not included in that recall. The failure mileage was approximately 160,000. The VIN was not available.

The contact owned a 2012 Kia Sorento. The contact stated that while driving at an undisclosed speed, the malfunction indicator lamp warning light illuminated and the contact heard a loud sound. The contact stated that the sound was like something had fallen from underneath the vehicle. In addition, the contact noticed white smoke that exited the rear exhaust and white smoke that exited from under the front hood of the vehicle. The contact stopped the vehicle and exited the vehicle. The vehicle was engulfed in flames. The local Fire department and Police department arrived on the scene. A police and fire reports were filed however limited information for the reports was available. The vehicle was towed to a tow yard. The manufacturer inspected and determined that the failure was no fault of the manufacturer. The manufacturer was made aware of the failure. The failure mileage was approximately 140,000.

While driving on the Highway at 70 mph car started to slow and stall. I pulled out on an access road where I was able to come to a stop and push car into a fast food restaurant. This was the first incident. The second time it also stops while I was driving. We had to have it towed back home.

The manufacturer of Kia has not resolve the fire issue to the vehicles. The recall has not be looked into or updated since letter in 2022. I’ve asked multiple Kia reps when the recall will be handled and was told there is no remedy. This recall is super dangerous and is a liability when driving on highways or long travel. My car can catch on fire at any time and nothing is being handled to resolve the issue.

The contact owns a 2012 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2012 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brake, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2012 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Services Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The suspension mounting block rusted off the frame and the frame rusted into on the passenger rear side of the car It was good that we were running slow close to the house when it happened if that would’ve come loose at Highway speeds, the car would probably flipped The vehicle is now undrivable

The contact owns a 2012 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2012 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The contact stated that while the vehicle was turned off and the key fob was inserted, the vehicle failed to start. The contact stated that he observed a clanking noise coming from the engine compartment. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,000.

Kia issued a recall in September of 2023 that affects the HECU. I have received one interim notice but nothing since and it’s been 7 months. I am concerned about mine and others safety and would like an update on the recall.

My 2012 Kia Sorento (138k mi.) has received all suggested maintenance religiously, including a routine oil change on April [XXX]. On April [XXX] while driving the vehicle, a loud sound came from the engine and it stalled in traffic. An initial inspection revealed that there was NO oil. I immediately put 5 qts. of oil in the vehicle, drove home, parked, and called the shop that had JUST changed my oil. They came to look at the vehicle the next morning and again had to put 3 qts. of oil. The vehicle has since been towed to the dealership which confirmed "excessive bearing wear" where the engine attaches to the transmission causing the oil to leak out and a knocking rod. The entire engine must be replaced at a price tag of $12,000. The dealership stated that there were NO dtc codes showing for the ENTIRE HISTORY FOR THE VEHICLE. Essentially, the vehicle is in pristine condition but has now suffered a complete engine seizure less than 20k miles outside of warranty. The technician also stated that since NO dtc codes were indicated, including the 1326 dtc, they could not request an extension of warranty from the manufacturer on my behalf. Upon researching this issue, I have found 800 complaints for this model year Sorento, ten (10) NHTSA Investigations, and five (5) recalls for this MY. Two recalls relate to excessive bearing wear causing engine seizure (NHTSA Campaign Number: 17V224000) and the installation of software related to the Knock Sensor Detection System (KSDS) to detect

The contact owns a 2012 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the cruise control failed to operate as needed. No warning lights were illuminated. The contact stated that later that day, the fuel door failed to open automatically. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 139,000. The VIN was not available.

This 2012 Kia sorento caught fire and burned. Believed to be part of the recall 23v652

The contact owns a 2012 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact also stated that an abnormal burning odor was coming from the vehicle while idling. There was no warning light illuminated. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.

Engine seized up

The contact owns a 2012 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2012 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

This model has been under a recall notice since September 25, 2023. The recall notice advises owners to park their car away from structures in fear of fire. According to the most recent data available, Kia has not even completed the remedy for the issue and has communicated NOTHING to owners about the status of a fix. It is now eight months since this recall was issued -- eight months of not knowing about the status of the repair, which not only affects the potential safety of the vehicle and structures, but the vehicle's potential resale value. Will someone please suggest to Kia that they make safety a priority and fix this? After eight months with no information, it feels like another effort by Kia to make serious problems go away by ignoring them.

The contact owns a 2013 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V65200 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

KIA AMERICA, INC. SUBMITTED A SAFETY RECALL REPORT ON SEPTEMBER 25, 2023, (NHTSA RECALL #23V-652) DETAILING THE RISK OF AN ENGINE COMPARTMENT FIRE DUE TO AN ELECTRICAL SHORT CIRCUIT OF THE HYDRAULIC ELECTRONIC CONTROL UNIT (HECU). I WAS NOTIFIED ON NOVEMBER 14, 2023, THAT MY VEHICLE WAS SUBJECT TO THIS RECALL AND THAT I WOULD BE NOTIFIED AGAIN WHEN THE REMEDY PART (A NEW FUSE) WAS AVAILABLE. KIA IS RECOMMENDING AFFFECTED OWNERS PARK THEIR VEHICLE OUTSIDE AND AWAY FROM STRUCTURES AND OTHER VEHICLES UNTIL THE REMEDY PART HAS BEEN INSTALLED. THIS LONG-TERM EXPOSURE TO THE ELEMENTS IS CAUSING UNDUE WEAR AND TEAR ON VARIOUS PARTS OF MY VEHICLE INCLUDING PAINT, TIRES AND HEADLIGHTS. IT HAS BEEN 5 MONTHS SINCE I WAS MADE AWARE OF THE RECALL AND NEARLY 7 MONTHS SINCE THE NHTSA WAS MADE AWARE AND THE REMEDY PART IS STILL NOT AVAILABLE. I BELIEVE KIA HAS EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY AND THAT IS WHY I AM FILING THIS COMPLAINT.

The contact owns a 2012 Kia Sorento. The contact stated that the alarm continued to engage independently. The contact was able to turn the alarm off. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 110,000. VIN tool confirms parts not available.

The contact owns a 2012 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2012 Kia Sorento. The contact stated when he entered the vehicle, the check engine warning light illuminated. In addition the contact stated that the vehicle battery would drain quickly. The local dealer was contacted, however the dealer stated the parts were not available for repair. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however the parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure was approximately 180,000. VIN tool confirms parts not available.

A notice was mailed to me on [XXX] Recall #[XXX], advising that the hydraulic electronic control unit may experience an electrical short circuit, which can result in engine compartment fire. Park the vehicle outdoors and away from other vehicles or structures until the recall has been performed. The malfunction indicator light appeared approximately a month and a half ago, and I contacted my KIA dealer who advised me that I must have the car towed to their location at my expense They billed me over $200, plus the towing. The recall has still not been addressed. This is an extreme problem for me. I live in Florida and have a very unhealthy relative out of state but feel that it is unsafe to drive my vehicle far from home which has caused me and my family extreme anxiety. I have received no updates from KIA since the initial 11/14/23 letter. Not being able to drive my car and feel safe has been an extreme inconvenience. I also live in an area where it is extremely difficult to park away from my house, other houses, or cars. KIA should be held accountable to their customers, and I request your assistance. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2012 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2012 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving at approximately 35 MPH, the vehicle stalled and lost motive power. The contact stated that numerous warning lights were illuminated on the instrument panel. The contact stated that the power steering and brakes had ceased normal functionality. The contact was able to stop the vehicle but was unable to restart the vehicle. The contact stated that she smelled a burning odor and observed that smoke was coming from under the hood. The contact exited the vehicle. The contact had the vehicle towed to the residence. The vehicle had not been taken to a dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The failure mileage was approximately 62,000. VIN tool confirms parts not available.

The contact owns a 2012 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

There was a recall listed online 9/2023 for HEUC hydraulic electronic control unit. [XXX]. I called Kia in September the day I saw and they said a letter would come out and part would be available for the recall soon. I waited. I called again in November 2023. Still no fix or letter. I called again in January then 4/2024 still no letter or part to remedy the problem. I'm tired of waiting and very scared to drive my car. I’m hearing now that the part might not be available until July 2024??!? This is completely unacceptable. That is 11 months driving a car that could catch on fire??!? And obviously it was a problem long before the recall actually happened or else there wouldn’t have been a recall needed. A serious recall and no remedy?!? How many people have to die to make them fix the problem??!! I’m scared to drive my car. Scared to park it because a fire could happen even if you are not driving the car?! No one wants to buy my car since there is a recall and I couldn’t get what it is worth to me either now. This is a serious problem. Now I hear that fixing the fuse is only a bandaid that the real problem is being disguised because it is a more costly repair vs just a fuse. Brake fluid could leak and cause engine fire?! Even an O-ring could leak and cause fire. O-rings can rot over time anyway. I can’t believe Kia has gotten away with this and for this length of time! Unbelievably scary. They said wait until you smell smoke or some light will come on? Well my son has no sens

The contact owns a 2012 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2012 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2012 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount time for the recall repair. The dealer was contacted and confirmed that the parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.