THREE WEEKS AGO MY LEFT SIDE REAR DOOR WOULD NOT OPEN FROM THE OUTSIDE. I HAD THE CHILD LOCK ON SO IT WILL NOT OPEN FROM THE INSIDE EITHER. TODAY, I GO TO LEAVE THE HOUSE AND MY DRIVER SIDE DOOR WILL NOT OPEN FROM THE OUTSIDE. SAME SIDE, SAME ISSUE. THIS SERIOUSLY NEEDS ATTENTION. IF I HAD MY CHILDREN IN THE CAR AND GOT INTO AN ACCIDENT IT COULD MEAN LIFE OR DEATH TRYING TO GET THEM OUT OF THE CAR. ANOTHER EXAMPLE: IF I WERE BEING ATTACKED AND NEEDED TO GET INTO MY CAR QUICKLY TO DRIVE SAFELY AWAY, I WOULD HAVE TO ENTER MY VEHICLE FROM THE PASSENGER SIDE AND CRAWL OVER TO THE DRIVER SIDE TO START MY CAR. AFTER READING ALL OF THE OTHER COMPLAINTS ABOUT THE SAME ISSUE, I FEEL AS IF KIA SHOULD MAN UP AND MAKE THIS A RECALL. IT IS DANGEROUS. IT IS A SAFETY ISSUE. HOW MANY PEOPLE HAVE TO DIE BEFORE THE LIGHTBULB GOES OFF??????? COME ON KIA. SERIOUSLY. EVERYONE WHO HAS THIS ISSUE PLEASE REPORT IT!!!!
2011 Kia Sorento complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →
WHILE ENTERING THE DRIVER SIDE OF THE VEHICLE, THE DOOR FAILED TO OPEN AS WELL AS THE DRIVER SIDE BACK DOOR DUE TO CHILD LOCK BEING ACTIVATED. I AM UNABLE TO OPEN THE DOOR FROM THE INSIDE ON TO THE BACK DOOR. NOT COVERED UNDER WARRANTY AS MY WARRANTY EXPIRED IN AUG 2015 ALTHOUGH I PURCHASED MY VEHICLE JUNE 2011. THE 60 MONTHS WERE FROM THE TIME THE DEALERSHIP PURCHASED THE CAR NOT ME AND IT ONLY HAD 400 MILES ON IT.
A COUPLE WEEKS AGO, WHILE MY CAR WAS PARKED, I WENT TO OPEN THE DRIVER'S SIDE DOOR AND IT WOULD NOT OPEN. I TRIED UNLOCKING WITH THE FOB AND WITH THE KEY IN THE DOOR, NOTHING WORKED. I HAD TO GET INTO MY CAR THROUGH THE PASSENGER SIDE, NOW THE ONLY WAY I CAN GET DRIVER'S SIDE DOOR TO OPEN, IS FROM THE INSIDE. THEN A FEW DAYS AGO, DURING A CAMPING TRIP, I STEPPED OUT OF MY CAR TO RETRIEVE SOME THINGS FROM MY TRUNK. AT THAT TIME, ALL DOORS AUTOMATICALLY LOCKED. WHEN I TRIED TO OPEN THE CAR DOORS TO RETRIEVE MORE THINGS (AND MY TWO CHILDREN), THE DOORS WOULDN'T OPEN, AGAIN, IT TOOK SEVERAL ATTEMPTS BEFORE I COULD FINALLY UNLOCK THE CAR WITH THE KEY (IT TOOK APPROXIMATELY 15 MINUTES). IT'S SUMMER TIME AND MY YOUNG CHILD WAS SLEEPING INSIDE THE CAR. THIS IS DEFINITELY A SAFETY HAZARD GIVEN THE CIRCUMSTANCES. ABOUT A DAY LATER, THE AIRBAG LIGHT CAME ON, I'M GUESSING RELATED TO THIS ELECTRICAL DEFECT. I CONTACTED THE DEALER, THEY SAY THESE ISSUES WOULDN'T FALL UNDER WARRANTY AND THAT I HAD TO PAY $99 DIAGNOSIS FEE PLUS REPAIRS (ABOUT $200 PER DOOR). PLEASE LOOK INTO THIS, I FOUND SEVERAL SIMILAR COMPLAINS ONLINE. KIA IS NOT TAKING ANY RESPONSIBILITY. THANK YOU! *TR
REAR DRIVERS SIDE DOOR CAN NOT BE OPENED FROM THE OUTSIDE WHICH PRESENTS THE DANGER OF BEING BURNED IF VEHICLE WERE TO CATCH FIRE. THIS CONDITION IS NOW PRESENT IN A LARGE NUMBER OF VEHICLES AND I BELIEVE SHOULD BE RECALLED FOR REPAIR AND CATEGORIZED A SAFETY HAZARD. A SIMPLE INTERNET SEARCH WILL ESTABLISH THE SCOPE OF THIS DEFECT . DEALER INDICATES THE COST OF REPAIR $430.00 PER DOOR.
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE AIR BAG LIGHTS REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,223.
DOOR ACTUATOR IN PASSENGER FRONT IS NOT WORKING. THE DOOR DOES NOT UNLOCK OR OPEN FROM THE OUTSIDE. APPARENTLY THIS IS A WIDE SPREAD ISSUE AMONG 2011 KIA SORENTA OWNER DUE TO PLASTIC PARTS. I DON'T UNDERSTAND WHY THIS IS NOT A SAFETY ISSUE. IF I AM IN AN ACCIDENT AND PARAMEDICS WOULD LIKE TO RETRIEVE THE PERSON FROM THE PASSENGER SEAT THEY WOULDN'T BE ABLE TO ACCESS UNLESS THEY BREAK THE WINDOW.
ON 6/18/16 MY DRIVER SIDE FRONT DOOR WOULD NOT OPEN FROM THE OUTSIDE. I HAD BEEN HAVING ONGOING PROBLEMS WITH THE REMOTE KEY NOT WORKING ALSO. DURING ROUTINE OIL CHANGES, I WOULD ASK FOR THE REMOTE KEY TO BE CHECKED AND THE SERVICE PEOPLE WOULD STATE THEY COULD NOT DUPLICATE THE PROBLEM. ON 6/24/26 I TOOK THE CAR INTO MY LOCAL KIA SERVICE SHOP. THEY TOLD ME THAT THE LATCH INSIDE THE DOOR NEEDED TO BE REPAIRED AND CHARGED ME $400.00. WHILE WAITING FOR MY CAR, I GOOGLED TO SEE HOW MUCH THE LATCH SHOULD COST, BUT INSTEAD I HAPPENED UPON S WEBSITE CAR GURU AND FOUND OUT THAT MULTIPLE PEOPLE HAVE BEEN HAVING THE SAME PROBLEM. SOME WITH MULTIPLE DOOR LATCHES GONE BAD. SOME HAVE BEEN LOCKED INSIDE THE CAR TOO. I IT OLD THE SERVICE GUY WHAT I SAW ON THE WEB AND ASK WHY HASN'T THERE BEEN S RECALL. HE RESPECTFULLY TOLD ME TO CALL THE MANUFACTURER. I DID RIGHT THEN AND THERE AND PUT IN A COMPLAINT WITH A KIA CONSUMER COMPLAINT CASE MANAGER. OTHER SAY THEY HAVE BEEN REPORTING TO KIA AND THEY WON'T RECALL THE FAULTY LATCH. NOT BEING ABLE TO GET IN AND OUT OF YOUR CAR IS VERY UNSAFE. THIS IS A WIDESPREAD PROBLEM AND WE NEED HELP. THANKS.
I HAVE BEEN HAVING PROBLEMS ON AND OFF WITH MY REMOTE KEY NOT LOCKING OR UNLOCKING THE DOORS. I'VE TAKEN MY CAR IN FOR OIL CHANGES AND HAVE COMPLAINED ABOUT THE ISSUE, BUT SERVICE WAS UNABLE TO DUPLICATE THIS ISSUE. IT IS STILL AN ISSUE. MY MAIN COMPLAINT IS TODAY I'M IN FOR SERVICE BECAUSE MY DRIVER SIDE DOOR WILL ONLY OPEN FROM THE INSIDE. I'M BEING CHARGE $475.00 FOR A LATCH REPLACEMENT . I AM SEEING ON THE WEB THAT MULTIPLE PEOPLE ARE HAVING THE SAME PROBLEM WITH ONE OR MULTIPLE DOORS ON THEIR KIA VEHICLES. KIA HAS NOT DONE A RECALL. I DID MAKE A FORMAL COMPLAINT TO KIA CONSUMER AFFAIRS TODAY. THIS IS S BIG SAFETY ISSUE. SOME FOLKS HAVE BEEN LOCKED INSIDE THEIR VEHICLES AS WELL,
2011 KIA SORENTO REAR DRIVER SIDE PASSENGER DOOR CANNOT BE OPEN FROM THE OUTSIDE. THIS IS SAFETY MATTER. WE CAN OPEN THE DOOR FROM THE OUTSIDE TO GET OUR CHILDREN OR OTHERS OUT OF CAR IN CASE OF ACCIDENT OR OTHER EMERGENCY? MY CAR ONLY HAS 58000 MILES ON IT AND THIS ISSUE JUST STARTED. DUE TO THE SAFETY ASPECT AND THE LARGE NUMBER OF COMPLAINTS REGARDING THIS ISSUE THERE SHOULD BE A KIA RECALL DUE TO THIS DEFECT.
TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE FAILED TO ACCELERATE WHEN DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD, RESTARTED THE VEHICLE, AND RESUMED DRIVING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED, BUT THE FAILURE COULD NOT BE FOUND. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
DRIVERS SIDE DOOR ON 2011 KIA SORENTO WILL NOT OPEN FROM THE OUTSIDE. INSIDE STILL WORKS, CAN HEAR LOCK/UN-LOCK I HAVE TO EITHER CRAWL THROUGH THE CAR OR REACH IN THE WINDOW AND OPEN FROM INSIDE. THIS IS A SAFETY ISSUE CONSIDERING IF I GET IN AN ACCIDENT IT HINDERS THE FIRST RESPONDERS ABILITY TO GET TO ME. FROM WHAT I'VE READ THIS IS AN ISSUE A LOT OF PEOPLE ARE HAVING. KIA NEEDS TO ISSUE A RECALL AND FIX IT. MY REAR DOOR BROKE 4 MONTHS AGO, THEY SHOULD NOT BE ALOUD TO USE PLASTIC PARTS ON SOMETHING LIKE THIS.
"TAKATA RECALL" FRONT PASSAGER DOOR CAN NOT OPEN FROM OUTSIDE AND PASSGER SIDE DOOR ON DRIVER SIDE CAN NOT OPEN FROM OUTSIDE OR INSIDE. THIS IS VERY DANGEROUS IF ANYONE OF THE PASSAGERS NEED TO GET OUT FOR WHAT EVER THE REASON IN AN EMERGENCY. HOW CAN YOU BUY A CAR AND NOT BE ABLE TO GET IN OR OUT OF IT. PLEASE THIS NEEDS TO BE FIXED AND NOT AT MY EXPENCE.
TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE DRIVING, THE CONTACT HEARD AN ABNORMAL NOISE UNDERNEATH THE VEHICLE. WHEN THE VEHICLE WAS PARKED AND RESTARTED, IT FAILED TO ENGAGE IN GEAR. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V258000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
2011 KIA SORENTO DRIVER SIDE, BOTH REAR DOORS CAN NOT BE OPEN EITHER FROM OUT SIDE AND INSIDER DUE TO CHILD SAFETY. THIS IS SAFETY MATTER. HOW WE CAN GET OUR CHILDREN OUT OF CAR IN CASE OF ACCIDENT? CURRENTLY ONLY ONE DOOR OF MY CAR CAN BE OPEN FROM OUTSIDE. I AM STRONG BELIEVE SOMEONE HAVE TO TAKE A LOOK AND RECOMMEND THE RE-CALL FOR THIS KIA MANUFACTURE PART DEFECTED.
AIR BAG LIGHT ON WITHOUT ANY ACCIDENT. THIS IS SAFETY MATTER. AIR BAG WILL NOT DEPLORE IN CASE OF ACCIDENT.
DRIVERS SIDE DOOR ON 2011 KIA SORENTO WILL NOT OPEN FROM THE OUTSIDE. INSIDE STILL WORKS, CAN HEAR LOCK/UN-LOCK BUT SEEMS LIKE OUTSIDE LATCH IS STUCK IN THE LOCK POSITION. HAVE TO EITHER CRAWL THROUGH THE CAR OR REACH IN THE WINDOW AND OPEN FROM INSIDE. STILL HAVE EXTENDED WARRANTY ON CAR (82,000 MILES) BUT WAS STILL GOING TO COST ME $200 TO FIX IT. WHY AM I PAYING $200 TO FIX A HANDLE ON A CAR THAT IS WELL UNDER WARRANTY. THIS IS A SAFETY ISSUE CONSIDERING IF I GET IN AN ACCIDENT IT HINDERS THE FIRST RESPONDERS ABILITY TO GET TO ME. FROM WHAT I'VE READ THIS IS AN ISSUE A LOT OF PEOPLE ARE HAVING. KIA NEEDS TO ISSUE A RECALL AND FIX IT.
THE DRIVERS SIDE DOOR AND THE PASSENGER DOOR ON THE DRIVERS SIDE WILL NOT OPEN FROM THE OUTSIDE. DEALER SAID IT IS A BROKEN LATCH. IT WILL OPEN FROM THE INSIDE OF THE CAR. THE PASSENGER DOOR BROKE ABOUT 6 MONTHS AGO, THE DRIVES DOOR WAS VERY RECENT.
REAR DOOR LATCHES BOTH BROKE WITHIN THREE DAYS OF EACH OTHER. UNABLE TO OPEN EITHER DOOR FROM INSIDE OR OUTSIDE BECAUSE OF THE INTERNAL CHILD SAFETY LOCKS IN PLACE COMBINED WITH THE DEFECTIVE EXTERNAL DOOR LATCHES. THE DOORS WOULD UNLOCK AND LOCK, BUT STILL WOULD NOT OPEN BECAUSE OF THE BROKEN DOOR LATCHES.
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE DRIVER SIDE DOOR FAILED TO OPEN. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60,000.
I RECENTLY PURCHASED THIS VEHICLE BACK IN MARCH 2016. ONLY TO FIND OUT 3 MONTHS LATER THAT MY DRIVER'S DOOR WON'T OPEN FOR THE OUTSIDE. THIS IS REALLY A SAFETY ISSUE. THE COST TO REPAIR IT SHOULD BE ON KIA NOT THE OWNER SINCE WE HAVEN'T DID ANY DAMAGE. I CAN SEE IF WE AS THE OWNERS ARE CAUSING THE DAMAGE BUT WE AREN'T
TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE DRIVING APPROXIMATELY 40 MPH, AN ABNORMAL VIBRATION EMITTED FROM THE VEHICLE. IN ADDITION, THE RPM'S WENT TO ZERO. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000. THE VIN WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE DRIVER SIDE EXTERIOR DOOR HANDLE FRACTURED WITHOUT WARNING. AS A RESULT, THE DOOR ONLY OPENED FROM THE INSIDE. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE CAUSE OF THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 28,900.
DRIVER'S DOOR SUDDENLY STOPPED OPENING FROM THE OUTSIDE. IT CAN BE OPENED FROM THE INSIDE. I NEED TO ENTER THE VEHICLE FROM THE PASSENGER SIDE AND CLIMB ACROSS. MY HUSBAND HAS BACK PROBLEMS AND IS NOW UNABLE TO DRIVE THE CAR BECAUSE HE CAN'T GET IN BY HIMSELF. I HAVE 2 YOUNG CHILDREN, AND AM SCARED THAT I WILL BE UNABLE TO GET THEM OUT OF THE CAR IF OTHER DOOR HANDLES BREAK OR MALFUNCTION IN A SIMILAR MANNER.
TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE THE VEHICLE WAS PARKED, THE REAR DOORS FAILED TO OPEN. THE MECHANIC STATED THAT THE REAR DOOR PANEL WAS WARPED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
DRIVER'S DOOR ON 2011 KIA SORENTO WILL NOT OPEN FROM THE OUTSIDE. THIS IS A SAFETY ISSUE SHOULD THE DRIVER BECOME INCAPACITATED. THIS IS A WELL KNOWN AND DOCUMENTED PROBLEM THAT KIA REFUSES TO ADDRESS WITH A RECALL OF ITS DEFECTIVE PRODUCT.
BACK DRIVERS SIDE DOOR HANDLE STOPPED WORKING, UNABLE TO OPEN DOOR FROM OUTSIDE OF VEHICLE. TODAY 6/2/16 DRIVERS SIDE DOOR HANDLE STOPPED WORKING AS WELL. THIS IS VERY DANGEROUS I READ SEVERAL POST WHERE ALL 4 DOORS STOPPED WORKING , WHAT IF THERE IS AN EMERGENCY AND YOU ARE UNABLE TO GET INTO YOUR VEHICLE BECAUSE THE DOORS WONT OPEN. LEAVING THE WINDOWS OPEN IS NOT AN OPTION SINCE IT PUTS THE VEHICLE AT RISK FOR POTENTIAL THEFT. KIA DEALERS ARE CHARGING ALMOST $400 PER DOOR FOR WHAT IS CLEARLY A DEFECT ON THE VEHICLE AS MANY PEOPLE HAVE COMPLAINED ABOUT THE SAME ISSUE ON THE 2011 MODEL.
PASSENGER REAR DOOR WILL NOT OPEN EITHER FROM THE INSIDE OR OUTSIDE. POSES A SAFETY RISK AS THAT IS THE SIDE THE BABY SEAT IS ON.
ENGINE LIGHT STAYS ON ALL THE TIME. BOUGHT USED AND RETURNED TO DEALERSHIP TO REPAIR. THEY COULD NOT GET LIGHT TO GO OFF. DEALERSHIP CALLED KIA DEALERSHIP FOR INFO AND DID ALL THAT WAS TOLD TO TRY INSTALLING ACTUATOR TO REPAIR BUT TO NO AVAIL. I PURCHASED MASTER TECH WHEN I BOUGHT THE CAR. WILL A KIA DEALERSHIP ACCEPT MASTER TECH AS REPAIR PAYMENT OTHER THAN $100 DEDUCTIBLE?
PASSENGER REAR DOOR WILL NOT OPEN FROM THE INSIDE OR OUTSIDE NO MATTER WHAT I TRY. I COULDN'T GET MY CHILD OUT, HAD TO CRAWL THROUGH CAR TO DO THIS. THE CHILD SAFETY LOCK IS ENGAGED BUT DOES NOT EXPLAIN BEING UNABLE TO OPEN FROM THE OUTSIDE. I'M GOING TO THE DEALER TO GET IT TAKEN CARE OF TOMORROW. BUT THIS IS NOT COVERED UNDER MY POWERTRAIN WARRANTEE. IT SHOULD BE A NO BRAINER THAT THIS IS A RECALL ITEM. I'VE SEEN OTHER'S COMMENTS AND THERE IS NO WAY I SAVED UP MY MONEY TO SPEND IT ON A REPETITIVE $400 REPAIR AS I HAVE SEEN OTHERS DO. I HAVE A FIVE YEAR OLD AND ANOTHER ONE ON THE WAY THIS AUGUST. I AM LIVID BECAUSE FRANKLY I FEEL LIKE DRIVING MY BEATER CAR IS SAFER THAN DRIVING THE SORENTO. BUT I WORKED MY BUTT OFF TO BE ABLE TO AFFORD THE SORENTO BECAUSE I THOUGHT IT WOULD BE SAFER. I WAS SO WRONG.
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE FRONT DRIVER SIDE EXTERIOR DOOR FAILED TO UNLOCK MANUALLY OR WITH THE KEY FOB. THE CONTACT ENTERED THE VEHICLE THROUGH THE FRONT OR REAR PASSENGER SIDE DOORS. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 171,000.
CAR DOORS WILL NOT OPEN FROM OUTSIDE, WILL OPEN FROM INSIDE BUT NOT OUTSIDE. NO CHILD SAFETY LOCK IS NOT ON. I SEE HUNDREDS OF PEOPLE ONLINE WITH THIS PROBLEM. I'M AFRAID OF NOT BEING ABLE TO REACH MY CHILD OR PET IN CAR. KIA REPAIR MAN SAID IT IS FAULTY PART BUT NOT A SAFETY ISSUE.
MY DRIVER SIDE 2011 KIA SORENTO DOOR HANDLES STOPPED WORKING ON 05/27/2016. THIS IS REALLY FRUSTRATING, AS I COULD OPEN THE DOOR FROM INSIDE BUT NOT FROM OUTSIDE. I THINK IT'S A SAFETY ISSUE IN CASE OF AN A ACCIDENT/FIRE. THIS IS A POTENTIAL HAZARD FOR MY FAMILY. KIA HAS TO REALLY STEP FORWARD AND REPLACE THIS FAULTY MECHANISM. MY CAR IS JUST OUT OF WARRANTY AND THE ESTIMATE TO FIX IT IS $400.00. I URGE THE KIA COMPANY TO REALLY FIX THIS ASAP BEFORE SOMEONE GETS HURT AND/OR RESULT INTO FATALITY. THERE TOO MANY PEOPLE HAVING THIS PROBLEM.
THIS IS COMPLAINT NUMBER TWO FOR MY SORENTO. ON MAY 20, 2016 MY PASSENGER SIDE FRONT DOOR WILL NOT OPEN FROM THE OUTSIDE. THIS IS THE SECOND DOOR ON THE SAME VEHICLE THAT WILL NOT OPEN. KIA HAS USED A DEFECTIVE PART THAT BREAKS ON THE INSIDE OF THE DOOR WITHOUT WARNING, AND NOT DUE TO NORMAL WEAR.
THE DRIVERS DOOR WOULD NOT OPEN FROM OUTSIDE. THIS ACCRUED WHEN I RETURN TO MY CAR IN HALF AN HOUR. THIS IS POSING A HAZARD DUE TO INABILITY OF FIRST RESPONDENTS TO OPEN DOOR, IF THIS HAPPENS AGAIN. I HAD MY KIA DEALER REPAIR IT. IT DID NOT FALL UNDER ANY WARRANTY, THE FAILURE MILLAGE 99,000. HOWEVER, DUE TO MANY COMPLAINS OF THIS EXACT PROBLEM FROM OTHER OWNERS, I THINK KIA SHOULD BE RESPONSIBLE FOR REPLACING LATCHES AND MAKING A RECALL.
TAKATA RECALL KIA SORENTO 2011 MY DRIVER SIDE AND BACK PASSENGER DOORS DON'T OPEN FROM THE OUTSIDE WHEN NOT IN MOTION OR IN MOTION. MY AIR BAG LIGHT IS ON AS WELL. I CALLED KIA AND THEY WANT TO CHARGE ME $500.00 DOLLARS FOR A DIAGNOSTIC BECAUSE I AM OVER MY WARRANTY. I TRIED CONTACTING THE KIA'S HEADQUARTER AND ALL I GET IS A RECORDING. THIS ILLEGAL AND ITS EXTREMELY DANGEROUS IF I GET INTO A CAR ACCIDENT. I HAVE CHILDREN AS WELL. WHAT CAN I DO TO GET KIA TO FIX THIS MATTER. I WHEN ON THE WEBSITE AND READ SEVERAL COMPLAINTS WITH THE SAME PROBLEM. WHY IS THIS MATTER NOT A RECALL. KIA IS PUTTING PEOPLES LIFE IN DANGER. I NEED MY DOORS FIXED. I HAVE TO CLIMB THROUGH THE RIGHT PASSENGER CAR TURN ON THE CAR BRING THE WINDOW DOWN AND THEN WALK AROUND AND OPEN FROM THE INSIDE. THIS IS RIDICULOUS. KIA SHOULD NOT BE CHARGING OWNERS OF THERE VEHICLE FOR THIS SINCE ITS A SAFETY MATTER. PLEASE WHAT CAN I DO TO GET THIS MATTER FIXED AS SOON AS POSSIBLE?
MY DRIVERS SIDE DOOR WON'T OPEN FROM THE OUTSIDE. I CAN HEAR IT WHEN IT LOCK AND UNLOCK BUT IT WILL NOT OPEN. I TRIED TO USE THE KEY AND IT STILL WOULD NOT OPEN. I HAVE TO GO AROUND TO THE PASSENGER SIDE DOOR AND OPEN IT FROM THE INSIDE. THIS REALLY WORRIES ME. THE "WHAT IF" IS CONCERNING. TO ME, THIS IS A SAFETY CONCERN IF I AM IN AN ACCIDENT AND THE EMERGENCY PERSONS CAN NOT GET MY DOOR OPEN TO GO ME OUT. OR TO HAVE MY GRANDSON STUCK IN THE CAR AND ME NOT BE ABLE TO GET HIM OUT. I CALLED MY KIA REPAIR SHOP TODAY AND WAS TOLD TO BRING IT IN AS SOON AS POSSIBLE. I'M CURIOUS TO SEE WHAT THE ISSUE IS AND WHAT THEY PLAN TO DO ABOUT IT. I ONLY HAVE ABOUT 61K MILES ON THIS VEHICLE AND NO EXTENDED WARRANTY. HENCE, ANOTHER CONCERN. KIA DEALERS SHOULD TAKE RESPONSIBILITY FOR THIS ISSUE AND REPAIR WHAT IS CAUSING OUR DOORS TO NOT OPEN. WE CAN NOT WAIT UNTIL SOMEONE DIES.
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE FRONT PASSENGER AND DRIVER SIDE DOORS FAILED TO OPEN FROM OUTSIDE THE VEHICLE. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED ON TWO SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LATCHES FOR BOTH DOORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 95,566. ....UPDATED 07/05/16 *BF THE CONSUMER STATED THE PASSENGER AND DRIVER SIDE DOORS WOULD NOT OPEN FROM THE OUTSIDE. UPDATED 07/20/16.*JB
THE DRIVERS DOOR WOULD NOT OPEN. NOW THE DRIVERS SIDE, PASSENGER DOOR WON'T OPEN FROM OUTSIDE AND INSIDE. POSING A HAZARD, BECAUSE FIRST RESPONDERS WILL NOT BE ABLE TO OPEN THE DOOR DUE TO A REOCCURING DEFECT. MANY OTHER CONSUMERS REPORT THIS IN BLOGS AND FORUMS SO THIS IS KIA'S PROBLEM TO FIX AND MAKE A RECALL.
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE FRONT AND REAR DRIVER SIDE DOORS LOCKED AND FAILED TO OPEN. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 85,000.
THE EXTERIOR DOOR HANDLE ON DRIVER'S DOOR STOPPED WORKING. THE VEHICLE CAN ONLY BE OPENED FROM THE INSIDE.
I HAVE HAD SEVERAL ISSUES WITH THE DOORS. IT STARTED WITH MY FRONT DRIVERS DOOR AND NOW IT IS THE BACK PASSENGER DOOR. YOU CANNOT OPEN THE DOOR FROM THE OUTSIDE AND YOU HAVE TO TAKE THE DOOR APART TO FIX IT. HOWEVER, I CAN'T OPEN MY BACK DOOR AT ALL BECAUSE MY CHILD SAFETY LOCK IS ON, SO I CANNOT OPEN IT FROM THE INSIDE LIKE I DO WITH MY DRIVERS DOOR. I AM UNABLE TO GET MY KIDS IN OR OUT OF THE CAR, WITHOUT HAVING TO PUT THEM ALL IN THROUGH ONE DOOR AND OVER CAR SEATS. I AM NOT THE ONLY ONE WHO HAS HAD THIS PROBLEM. SEVERAL PEOPLE HAVE. HERE IS THE LINK TO THE COMPLAINTS HTTP://WWW.CARGURUS.COM/CARS/DISCUSSION-T37046_DS615605. IF THERE WAS EVER AND EMERGENCY I WOULD NOT BE ABLE TO GET MY CHILDREN OUT IN A TIMELY MANNER.
THE DRIVER'S SIDE OUTSIDE DOOR HANDLE BROKE. THE DOOR WILL NOT OPEN FROM THE OUTSIDE. THE VEHICLE WAS STATIONARY, PARKED IN A PARKING LOT
REAR DRIVER SIDE DOOR WILL NOT OPEN FROM INSIDE OR OUTSIDE. THIS IS A 2011 KIA SORENTO WITH 70,000 MILES
DOOR LATCH FROM OUTSIDE OF DRIVERS DOOR DECIDED TO STOP WORKING. A REASONABLE PERSON WOULD UNDERSTAND THIS TO BE A SAFETY ISSUE. KIA DOES NOT. THEY KEEP EXTRA PARTS ON HAND TO COMPLETE THIS EXPENSIVE REPAIR. APPARENTLY, IT HAPPENS OFTEN. THIS IS NOT PROPER OR JUST. OTHERS HAVING THIS PROBLEM.
FRONT PASSENGER DOOR WILL NOT OPEN FROM THE OUTSIDE
"DOOR LOCKED FROM OUTSIDE" ON APRIL 27, 2016 I NOTICED THAT ON MY LR PASSENGER DOOR ON MY SORENTO THAT I WAS UNABLE TO OPEN THE DOOR FROM THE OUTSIDE. AFTER REVIEW MANY COMPLAINTS I UNDERSTAND THIS IS AN ONGOING PROBLEM WITH THE SORENTOS, SPECIFICALLY THE 2011 YEAR. I FEEL THIS IS MOST DEFINATELY A SAFTY CONCERN FOR THE PASSENGERS IN MY VEHICLE. I WILL BE TAKING THIS TRUCK TO THE KIA DEALERSHIP TODAY TO GET AN ESTIMATE ON REPAIR. WHAT IS IT GOING TO TAKE TO ADDRESS THIS PROBLEM A DEATH ?!?!? PLEASE STEP UP TO THE PLATE AND TAKE RESPONSIBILTY FOR THIS FAULT.
DRIVER DOOR INOPERABLE FROM THE OUTSIDE. PARKED IN DRIVEWAY OVER NIGHT - NO WARNING OF ANY IMMINENT FAILURE.
FRONT DRIVER SIDE OUTSIDE DOOR HANDLE DOES NOT OPEN THE DOOR WHEN UNLOCKED WITH EITHER KEY OR REMOTE. DOOR OPERATES FROM THE INSIDE AND NOT OUTSIDE. DOOR WAS WORKING EARLIER SAME DAY AND SHOWED NO SIGNS OF WEAR OR BREAK BEFORE OUTSIDE DOOR HANDLE STOPPED WORKING.
AT 68,000 MILES THE OIL PRESSURE SENSOR (PART #94750-37100) FAILED AND CAUSED A SUDDEN AND IMMEDIATE LOSS OF ALL ENGINE OIL. IN THE HALF MILE IT TOOK US TO SAFELY PULL OVER THE OIL PRESSURE LIGHT ACTIVATED AND THE DIP STICK READ BONE DRY. I HAVE RESEARCHED THE ISSUE AND FOUND IT TO BE A COMMON PROBLEM WITH KIA'S, A RECALL SHOULD BE ISSUED TO REPLACE THE PART WITH A BETTER ENGINEERED VERSION. HAD WE NOT BEEN ALERT / AWARE OF WHAT WAS GOING ON THE ENGINE COULD HAVE SEIZED AND ALL POWER COULD HAVE BEEN LOST WHILE IN MOTION.
THE DRIVERS SIDE DOOR WILL NOT OPEN FROM THE OUTSIDE WHEN THE DOOR IS UNLOCKED. IT WILL ONLY OPEN FROM THE INSIDE. THERE IS NO VISIBLE DAMAGE TO THE DOOR. THE CAR HAS NOT BEEN IN A WRECK. THIS IS POOR CRAFTSMANSHIP AND A SAFETY HAZARD.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2011 Kia Sorento → · Every Sorento year → · How the figures are calculated →