TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE DRIVING 30 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (JIM ELLIS KIA OF KENNESAW, 1221 AUTO PARK DRIVE NORTHWEST, KENNESAW, GA 30144) WHERE IT WAS DIAGNOSED THAT THE CLOCKSPRING NEEDED REPLACEMENT. THE CONTACT STATED THAT THE CLOCKSPRING WAS REPLACED, BUT WAS CONCERNED THAT THE AIR BAG INFLATOR WAS NOT ALSO REPLACED. THE CONTACT WAS ALSO CONCERNED THAT THE VEHICLE MIGHT HAVE AN ELECTRICAL FAILURE BECAUSE THE HEADLIGHTS FAILED TO ILLUMINATE AND THE HEADLIGHT BULBS HAD BEEN REPLACED SEVERAL TIMES. THE SAME DEALER STATED THAT THE AIR BAG WARNING INDICATOR WOULD REMAIN ILLUMINATED BECAUSE THERE WAS ALSO A FAILURE WITH THE AIR BAG SENSOR IN THE SEATS. THE CONTACT STATED THAT THE AIR BAG SENSOR IN THE SEATS WAS NOT REPAIRED DUE TO THE COST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND INFORMED THE CONTACT THAT SHE WOULD BE RESPONSIBLE FOR THE COST OF THE AIR BAG SEAT SENSOR REPLACEMENT. THE FAILURE MILEAGE WAS 96,000.
2011 Kia Sorento complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →
3 DOORS THE FRONT PASSENGER AND THE TWO BACK PASSENGER DOORS WILL NOT OPEN FROM THE OUTSIDE.THE DOOR LATCHES ARE BROKE. THEY REPLACED THE INSIDE LATCHES BECAUSE OF THE CHROME COMING OFF WELL IT IS CUTTING HANDS AGAIN LESS THAN A YEAR LATER THE CHROME IS COMING OFF AGAIN. THIS SEEMS T BE A GROWING PROBLEM WITH SORENTOS. THIS IS A SAFETY ISSUE THAT WILL CAUSE YOUR CAR TO FAIL INSPECTION. KIA HAS WEKLL OVER 100 COMPLAINTS ABOUT THIS AND MANY DONT COMPLAIN THEY JUST FIX THEM AT 400 A DOOR IS WHAT KIA DEALERS WANTS TO FIX THEM. KIA NEEDS TO RECALL THESE 2011 SORENTOS AGAIN THIS WILL BE THE 7TH TIME CAN I GET A CAR THAT ACTUALLY DRIVES MORE THAN IN THE SHOP....CAR HAS 110000 MILES ON IT THEY ALL BROKE AFTER THE KIA 60,000 WARRANTY ON DOOR LATCHES
WHILE DRIVING ABOUT 40MPH ON A HIGHWAY WITH A SPEED LIMIT OF 55 MPH, THE ENGINE SIZED WITHOUT ANY WARNING. THE CAR WOULD NOT ACCELERATE AND WENT ABOUT 1 MILE AND STARTED MAKING A CLUNKING SOUND. CAR WAS PULLED OVER IMMEDIATELY AND THE ALL THE WARNING LIGHTS CAME ON AND THE CAR WAS INOPERABLE. COOPER KIA (5056 COMMERCIAL DR., YORKVILLE NY) WAS CONTACTED BUT THE VEHICLE WAS NOT DIAGNOSED. REFERENCED NHTSA CAMPAIGN # 17V224000 (ENGINE AND COOLING) AS A POSSIBLE SOLUTION. ADVISED THAT THIS ENGINE WAS NOT IN A RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE WAS ABOUT 115,000 MILES.
THE CHECK ENGINE LIGHT CAME ON WITH ABOUT 115,000 MILES ON THE VEHICLE. I BROUGHT IT TO THE KIA DEALER AND THEY INFORMED ME THAT THE CODE WAS DTC B1764 THE PASSENGER OCS MAT WAS DEFECTIVE AND GAVE ME AN ESTIMATE OF $2,000 TO REPAIR.
BOTH LOW HEADLIGHT BULBS HAVE GONE OUT MANY TIMES. DESPITE BEING REPLACED, THEY CONTINUE NOT TO WORK. THE WIRING SEEMS TO HAVE A SHORT IN IT BECAUSE WHEN IT IS WIGGLED THE LIGHT COMES ON BUT GOES RIGHT BACK OUT. THE SOCKET IS VERY HOT TO TOUCH AND SMELLS HOT. I'M AFRAID THE WIRING WILL CAUSE A FIRE. THIS HAS HAPPENED TO BOTH FRONT LOW BEAM LIGHTS. MOST RECENTLY TODAY TO THE PASSENGER SIDE LIGHT. I CURRENTLY HAVE TWO NON WORKABLE LOW LIGHTS
THE HOOD LATCH WILL NOT OPEN THE HOOD
THE PAST TWO WEEKS OR SO, THE LEFT SIDE STEERING WHEEL CONTROLS HAVE NOT BEEN WORKING PROPERLY. THE VOLUME UP BUTTON IS TURNING THE VOLUME DOWN. I HAVE RESEARCHED AND FOUND OUT THAT MANY OTHER PEOPLE WITH ALL TYPES OF KIA VEHICLES ARE HAVING THIS PROBLEM. FOR MOST, IT HAS TURNED OUT TO BE A DEFECTIVE OR FAULTY CLOCK-SPRING IN THE STEERING WHEEL. I CONTACTED THE DEALERSHIP AND THEY ACTED STUNNED. IT CAN'T BE A SECRET BECAUSE SO MANY OTHER COMPLAINTS ARE OUT THERE ONLINE. IT SAYS I HAVE ZERO ACTIVE RECALLS AT THIS MOMENT, WHEN I JUST RECEIVED A RECALL IN THE MAIL THIS WEEK FOR THE DOOR LATCHES IN MY 2011 KIA SORENTO. THAT MAKES ME BELIEVE THERE IS A COMMUNICATION PROBLEM SOMEWHERE. THE LAST TIME I TOOK IT IN FOR A RECALL, THE CENTER CONSOLE PANEL DIDN'T GET PUT BACK TOGETHER PROPERLY AND IT DOESN'T FIT DOWN OVER MY CUPHOLDERS PROPERLY. IT LEFT A GAP UNDER THE RADIO PANEL BECAUSE OF IT. I WILL BRING THIS TO THE DEALERSHIPS ATTENTION AGAIN WHEN I TAKE IT IN FOR MY MOST RECENT RECALL LETTER. HOWEVER, THIS STEERING CONTROL PROBLEM IS HAPPENING FAR MORE THAN IT SHOULD, SO THERE SHOULD BE A RECALL FOR THE OWNERS. IF THE CLOCK-SPRING IS DEFECTIVE AND SOMEONE IS IN AN ACCIDENT WHILE TURNING THEIR STEERING WHEEL, THEN THE AIR BAG IS NOT GOING TO DEPLOY, WHICH COULD RESULT IN A LOSS OF LIFE. THAT IS A SAFETY CONCERN, AND IT SHOULD BE A TOP PRIORITY FOR KIA MOTORS TO ISSUE THE RECALL!!! IT HAPPENS TO ME WHEN I AM IN MOTION AND ALSO WHILE I AM PARKED.
SUDDEN FAILURE OF THE CRANK SHAFT, ROD, AND ROD BEARING. FAILURE RESULTED IN A ROD BEARING BLOWING A HOLE THROUGH THE MOTOR BLOCK AND OIL PAIN RESULTING IN OIL DRAINAGE AND SUBSEQUENT CATASTROPHIC FAILURE OF THE ENTIRE MOTOR. IN THE DAYS LEADING UP TO THIS EVENT I DIDN'T NOTICE ANY NOISES OR CHANGE IN VEHICLE BEHAVIOR. ALL FUNCTIONED AS NORMAL. I MERGED ONTO A HIGHWAY AND REACHED A SPEED OF APPROX 65 MPH FOR APPROX 2 MILES ALL WAS NORMAL AND FINE. I THEN HEARD A LOUD BANG AND NOTICED VEHICLE LOSING POWER. I PULLED VEHICLE OFF THE ROAD TO A SAFE AREA AND HAD THE VEHICLE TOWED APPROX 1 MILE TO A LOCAL SERVICE STATION. THE INFORMATION I RELATED IN THE BEGINNING IS THE OFFICIAL DIAGNOSIS FROM THE MECHANIC. I HAVE AN AFTER MARKET WARRANTY UNFORTUNATELY DUE TO THE HIGH COST OF REPAIRS THEY ARE FIGHTING PAYING FOR NEEDED REPAIRS, WHICH IS CAUSING ME TO INCUR A VERY LARGE FINANCIAL LOSS. MY VEHICLE WAS VERY WELL KEPT, AND ONLY HAD A LITTLE OVER 108,000 ORIGINAL MILES. ALL SERVICE RECORDS ARE KEPT. RELIGIOUSLY KEPT UP WITH TYPICAL PM SUCH AS TIRES, OIL CHANGE, BRAKES, ROTORS, ECT. ALL NON-TYPICAL PM REPAIRS WERE ALWAYS DONE AT A KIA DEALERSHIP BY A CERTIFIED KIA TECHNICIAN, AND ALWAYS REQUESTED TO CHECK VIN FOR ANY RECALLS AND WHEN FOUND HAD RECALL REPAIRS MADE. AS I STATED THERE WAS NOTHING IN THE BEHAVIOR OF THE VEHICLE IN THE YEARS, MONTHS, WEEKS, OR DAYS LEADING UP TO THIS INCIDENT THAT WOULD INDICATE A CATASTROPHIC FAILURE OF THIS NATURE WAS IMPENDING.
CAR STALLS IN TRAFFIC WITHOUT WARNING. RPMS DIMINISH AND POWER IS LOST. WE HAVE BEEN ABLE TO PULL TO THE SIDE OF THE ROAD, TURN OFF ENGINE, WAIT FOR A SHORT TIME, AND RESTART IT. THERE ARE TWO LIGHTS THAT COME ON IN THE PANEL. ONE IS A CHECK ENGINE LIGHT, THE OTHER IS LIT UP NEXT TO THE 4WD INDICATOR. IN REQUESTING SERVICE FROM ONE LOCAL DEALERSHIP, WE WERE TOLD THEY COULDN'T MAKE THE CAR ACT IN THIS WAY. FINALLY, AFTER SEVERAL RETURNS TO THE DEALER, WE WERE TOLD THE COMPUTER (PCM) WAS BAD AND IT WOULD BE $1500 TO REPLACE IT THEY TOLD US SOME DAY THE ENGINE WOULD STOP IN THIS MANNER AND WE WOULD NOT BE ABLE TO RESTART IT. AFTER CALLING KIA CORPORATE ABOUT RECALLS, WE WERE TOLD THE RECALL FOR THIS PROBLEM DID NOT INCLUDE OUR MANUFACTURING DATE. THIS DEFECT RECALL BEGAN WITH CARS MANUFACTURED STARTING JULY, 2010, OURS WAS MANUFACTURED IN MAY, 2010. IT WAS SUGGESTED WE REQUEST A SECOND OPINION FROM THE OTHER DEALERSHIP IN TOWN. AND WERE TOLD THAT ANY PROBLEM WOULD SHOW UP WITH A CODE ON THE COMPUTER, THEY DID DIAGNOSTICS AND REPORTED THERE WAS NO CODE ON THE COMPUTER THAT WOULD INDICATE THIS PROBLEM. WE PAY CLOSE ATTENTION TO THE RPMS AND DO NOT TRUST THIS CAR TO TAKE IT OUT OF TOWN. THIS SITUATION HAS OCCURRED AT LEAST 8-10 TIMES, FORTUNATELY NOT AT HIGHWAY SPEEDS.
CAR HAS BEEN BURNING OIL FOR AWHILE, SO WE ARE CONSTANTLY TOPPING IT OFF. WE ARE DILIGENT ABOUT ROUTINE OIL CHANGES. THERE HAS ALSO BEEN A CLICKING ON HARD ACCELERATION THAT HAS NO KNOWN CAUSE, EVEN AFTER BEING INVESTIGATED ON 2 OCCASIONS. YESTERDAY, WHILE ON THE HIGHWAY, THE CAR LOST POWER. GOT TO AN EXIT AND HAD CAR TOWED TO SHOP. GOT THE CALL TODAY THAT THERE IS A HOLE IN ONE OF THE PISTONS AND ENTIRE ENGINE NEEDS TO BE REPLACED. CONTACTED KIA AND THIS YEAR IS NOT INCLUDED IN THE MULTIPLE ENGINE RECALL LIST. CAR HAS APPROXIMATELY 126,000 MILES WITH A REPAIR ESTIMATE OF $7000.
I AM HAVING THE SAME PROBLEMS I HAVE READ ABOUT WITH THE 2011 2.4 ENGINE. SUDDEN LOSS OF POWER WHEN THE PEDAL IS DEPRESSED, STALLING UPON ACCELERATION, JERKING MOTION AND A LOUD CLANKING NOISE WHEN SHIFTING FROM PARK, HARD SHIFTS FROM 1ST AND 2ND GEAR, AND A CONSTANT WHIRRING NOISE IN THE MOTOR WHILE DRIVING, NOT WHILE IN PARK. I BELIEVE THE SAME DEFECT THAT AFFECTED THE TRANSMISSION ON THE 4 CYLINDER ENGINES NEEDS TO BE INVESTIGATED ON THE V6 ENGINES.
LOUD CLANKING NOISE IN FRONT DRIVER SIDE TIRE/SUSPENSION AREA WHEN GOING OVER BUMPS NEW TIRES, AND ALIGNMENT, NEW SHOCKS AND STRUTS, A FRAME BUSHING AND SWAY BAR REPLACED AS WELL, CLANKING NOISE REMAINS.
2011 KIA SORENTO 116,000. REGULARLY MAINTAINED.THE FIRST PROBLEM WAS THE DRIVER SIDE BACK DOOR WILL NOT OPEN FROM THE OUTSIDE, THAT HAPPENED ABOUT 6 MONTHS AGO. NOW, MY DRIVER SIDE DOOR WON'T OPEN FROM THE OUTSIDE. IN ADDITION, RECENTLY MY CAR HAS JUST SHUT OFF WHILE DRIVING; FOOT ON THE GAS AT IT IS NOT DOING ANYTHING (NO ENGINE LIGHT). WE PARK IT, SHUT IT OFF AND RESTART AND IT WILL WORK FINE FOR A WHILE. THERE IS SOME SORT OF ACCELERATION PROBLEM. I CAN STOP AT STOP SIGN AND LIGHTLY INCREASE MY SPEED AND IT WILL TUG LIKE ENGINE. NO ACCIDENTS. THIS IS A HUGE SAFETY CONCERN WITH HAVING 2 SMALL CHILDREN IN THE BACK SEAT. IF I WERE IN AN ACCIDENT, I WOULD NOT BE ABLE TO GET MY CHILD OUT OF THE BACK. IF I WAS IN ACCIDENT, SOMEONE COULDN'T HELP ME OR MY CHILDREN. THIS TO ME IS VERY SERIOUS! SEPT 2017 DATE OF BACK DOOR ISSUE NOT OPENING FROM OUTSIDE. 3/22/18 DRIVERS DOOR NOT OPENING FROM OUTSIDE. CAR SHUTTING OFF AND NOT WORKING PROPERLY AS BEEN SINCE ABOUT JAN/2018. THERE IS SOMETHING WRONG WITH HEADLIGHTS TOO. SINCE 1/2017, BULBS ARE GOOD BUT THEY JUST WORK FOR A WHILE AND THEN ONE OR THE OTHER STOPS WORKING OUT OF NOWHERE.
THE ABS LIGHT, TRACTION CONTROL, AND HILL ACCELERATION CONTROL LIGHTS WOULD COME ON ALL AT ONCE THEN GO BACK OFF. THEN THEY WOULD REMAIN ON BUT WHEN THE CAR WAS TURNED PARKED THEY WOULD BE OFF WHEN THE CAR WAS DRIVEN AGAIN. NOW THEY ARE ON CONTINUOUSLY. I AM NOT SURE WHAT HAS CAUSED THESE LIGHTS TO COME ON ALL AT ONCE BUT I FELL LIKE THIS MUST BE SOME KIND OF DEFAULT. SENDING TO THE DEALERSHIP SOON.
PASSENGER DOOR FRONT AND REAR DON'T OPEN FROM THE OUTSIDE OR INSIDE. SAFETY CONCERN IF WE ARE IN AN ACCIDENT AND CAN'T GET OUT. THIS WAS NOTICED ABOUT 2 MONTHS AGO.
DOOR LATCHES -BOTH BACK DOORS WILL NOT OPEN FROM THE OUTSIDE, 1 WILL NOT OPEN AT ALL. NOW THE DRIVERS DOOR WILL NOT OPEN FROM THE OUTSIDE. ITS VERY DANGEROUS AND THE CAR JUST PASSED THE 100K MILES SO WARRANTY IS USELESS. THERE WAS A RECALL THAT REPLACED THE INSIDE DOOR HANDLES FOR COSMETIC REASONS ON THE FRONT, THERE IS OBVIOUSLY A BIGGER PROBLEMS. MY LOCAL BODY SHOP COULDN'T EVEN FIGURE IT OUT AND TOLD ME TO GO TO DEALER WHO IS TRYING TO CHARGE ME $110 JUST TO DIAGNOSE IT. IT SHOULD BE RECALLED FOR SAFETY REASONS.
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE LATCHES ON BOTH REAR DOORS DID NOT LOCK. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CALLED, BUT DID NOT RETURN THE CONTACT'S CALL. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
AS MY HUSBAND AND I WERE DRIVING ON THE HIGHWAY MY CAR STARTED TO MAKE A KNOCKING SOUND, WITH NO WARNING, NO ENGINE LIGHT, NO OIL LIGHT, ABSOLUTELY NO INDICATORS SOMETHING WAS WRONG AND THEN STALLED.
DOOR HANDLES NOT OPENING BRAKES NOT WANTING TO STOP OR GRABING ESC ABS DOWNHILL ON AND PASSGER AIR BAG
TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE DRIVING 30 MPH, THE VEHICLE LOST POWER STEERING ABILITY AND STALLED. THE VEHICLE WAS NOT ABLE TO RESTART AFTER NUMEROUS ATTEMPTS. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO VALLEY HI KIA (14644 VALLEY CENTER DR, VICTORVILLE, CA 92395, (760) 955-0046). THE VEHICLE WAS DIAGNOSED, BUT NOT REPAIRED. THE RESULTS OF THE DIAGNOSIS WAS NOT KNOWN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NO LONGER IN THE CONTACT'S POSSESSION. THE FAILURE MILEAGE WAS UNKNOWN. *TT*JB
WHILE DRIVING MY 2011 KIA SORENTO FOR ABOUT A HALF MILE FROM MY HOME, DRIVING APPROXIMATELY 30 MPH I APPROACHED A BUSY INTERSECTION DURING MORNING TRAFFIC AND WITH NO SIGN ANYTHING WAS WRONG MY CAR STALLED OUT. I LOST ALL POWER STEERING BUT WAS ABLE TO TURN WHEEL AND TURN RIGHT ONTO SIDE STREET TO GET OUT OF THE INTERSECTION. CAR ROLLED OFF TO THE SIDE OF THE ROAD. I ATTEMPTED TO RESTART AND CAR SEEMED TO HAVE RESTARTED JUST FINE. I TURNED AROUND AND DECIDED TO HEAD BACK HOME INSTEAD OF DRIVE THE HIGHWAY TO WORK. LITERALLY A MINUTE AFTER I TURNED MY CAR AROUND AND ENTERED THE INTERSECTION MY SORENTO STALLED OUT AGAIN. I ONCE AGAIN TURNED MY STEERING WHEEL TO THE RIGHT TO GET OUT OF THE WAY OF TRAFFIC THIS TIME IN THE BUSY INTERSECTION. THIS TIME OIL LIGHT, AND ENGINE LIGHT TURNED ON ON THE DASHBOARD. WAITED ALMOST 2 HOURS TO GET MY CAR TOWED 1 1/2 MILES DOWN THE ROAD TO FIND OUT THAT MY ENGINE SEIZED UP. THE MECHANIC WHO GAVE ME THE BAD NEWS STATED THE OIL WAS DOWN ABOUT HALF A QUART NOT ENOUGH TO SEIZE THE ENGINE. STATED HIS OPINION WITHOUT FURTHER TEARDOWN WAS THAT SOMETHING LET LOOSE INSIDE OF ENGINE CAUSING IT TO JAM UP.
DRIVERS SIDE REAR DOOR WON'T OPEN FROM THE OUTSIDE. THIS IS A MAJOR SAFETY ISSUE WHEN THERE ARE CHILDREN IN THE VEHICLE
TAKATA RECALL THE DRIVER'S SIDE BACK DOOR WILL NOT OPEN FROM THE OUTSIDE. THIS SAME PROBLEM OCCURRED WITH THE DRIVER'S SIDE FRONT DOOR AND THIS WAS REPAIRED BY KIA AS THERE WAS A RECALL.
AIRBAG LIGHT STAYS ON. TOOK IT TO A SHOP AND RAN A DIAGNOSTIC. IT STATED THAT THE DRIVERS AIRBAG RESISTANCE IS TOO HIGH AT THE FIRST STAGE. WAS TOLD TO TAKE TO DEALER. I HAVE LOOKED ON LINE AND HAVE FOUND A NUMBER OF SIMILAR COMPLAINTS THAT LEAD BACK TO FAULTY WIRING OR SENSOR.
MY KIA WAS BEING DETAILS, THE PERSON DETAILING THE VEHICLE GOT INTO THE VEHICLE. HE PUSHED THE START BUTTON DIDN'T START THE VEHICLE. HE STARTED IT BY INSERTING THE FOB IN THE CONSOLE. THE VEHICLE STARTED AT HIGH RPMS, DRIVER HAD HIS FOOT ON THE BRAKE, PLACED THE CAR INTO REVERSE AND THE CAR EXITED THE GARAGE AT A HIGH RATE OF SPEED, DRIVER APPLIED BOTH FEET ON THE BRAKES THE BRAKES DID NOT WORK HE TRIED TO STEER THE VEHICLE AWAY FROM THE CREEK THE STEERING DID NOT WORK.. THE VEHICLE DID STOP AFTER IT CRASHED INTO THE CREEK THAT WAS NEAR THE BUSINESS. THE DRIVER SUSTAINED INJURY TO HIS HEAD WHEN HE TRIED TO EXIT THE VEHICLE AFTER IT ENTERED THE CREEK. VEHICLE WAS PULLED FROM THE CREEK. DRIVER DID SEEK MEDICAL ATTENTION AT A LOCAL HOSPITAL.
WHILE RETURNING FROM MY AUNTS FUNERAL IN KANSAS, MAKING MY WAY TO GEORGIA. THE CAR BEGAN TO SLOW DOWN AND STOP, ON THE HIGHWAY. THEN IT CUT OFF, WOULDN'T START OR MOVE. THERE WAS THIS WHINING AND CLANKING SOUND, WHITE SMOKE AND FIRE SHOT OUT FROM UNDER THE CAR, AS I WAS TOLD BY A PERSON THAT WAS PASSING BY, HE STOPPED TO MAKE SURE THAT I GOT OUT OF THE CAR. IT JUST GOT TO 130,000 MILES. HAD IT TOWED TO A SHOP AND WAS TOLD THAT THE ENGINE WAS GONE.
DRIVER'S DOOR CAN'T OPEN FROM OUTSIDE
ONE DAY WE WENT TO OPEN THE DRIVER SIDE BACK DOOR FROM THE OUTSIDE AND IT NO LONGER OPENED. THERE WAS NO DAMAGE DONE TO THE DOOR IT JUST STOPPED WORKING. WHEN I CONTACTED KIA THEY DIDNT SEE IT AS BEING A SAFETY ISSUE. IN MY EYES IT S AHUGE ISSUE IF MY GIRLS AND I WERE IN A WRECK AND SAFETY CREWS WOULDNT BE ABLE TO OPEN THE DOOR FROM THE OUTSIDE!
TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE DRIVING APPROXIMATELY 40 MPH, THE ENGINE SEIZED WITHOUT WARNING. COOPER KIA (5056 COMMERCIAL DR, YORKVILLE, NY) WAS CONTACTED, BUT THE VEHICLE WAS NOT DIAGNOSED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) AS A POSSIBLE SOLUTION. THE CONTACT WAS ADVISED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000. *TT *TR
THE AIR BAG WARNING LIGHT WILL NOT EXTINQUISH
JANUARY 26, 2018 I WAS STOPPED AT A STOP SIGN AND SUDDENLY MY VEHICLE MADE A THUD SOUND, AND IT FELT LIKE A DOWNWARD THRUST AS THE VEHICLE COMPLETELY SHUT DOWN. I WAS ABLE TO RESTART IT AND DROVE HOME. WE TOOK IT TO OUR KIA DEALERSHIP SERVICE DEPT THIS MORNING AND ASKED FOR A DIAGNOSTIC TEST. THE TECHNICIAN SAID SINCE THERE WERE NO CHECK ENGINE LIGHTS ON, THE TEST WOULDN'T SHOW ANYTHING UNLESS WE HAD THE PROBLEM BEFORE. I WAS VERY CONCERNED ABOUT HIS LACK OF CONCERN. ESPECIALLY AFTER I RESEARCHED SORENTO ENGINE FAILURES AND IT IS HUGE FOR SO MANY MODELS. THE 2011 WAS ABOUT THE ONLY ONE NOT ON THE RECALLS.. MY MODEL WAS THE FIRST MADE IN THE US AT THE GEORGIA PLANT. MY PRODUCTION DATE IS 12/19/09. WE BOUGHT OUR 2011 IN FEBRUARY 2010. WE WERE TOLD SINCE THE BODY WAS BEING CHANGED THEY MADE NO 2010 SORENTO'S AT THE GEORGIA PLANT. SINCE I SAW THE STALL PROBLEMS ON THESE 2009 MODELS WOULDN'T THAT MEAN IT WOULD APPLY TO MY ENGINE? VERY CONFUSING. I HOPE YOU CAN CHECK THIS OUT FOR ME.
IN SEPT 2017 THE BACK DRIVER'S SIDE DOOR STOPPED OPENING FROM THE OUTSIDE. NOW, JAN 2018 THE DRIVERS DOOR WILL NOT OPEN FROM THE OUTSIDE. BOTH DOORS OPEN PERFECT FROM THE INSIDE.
THE DOOR WONT OPEN FROM THE OUTSIDE ON THE DRIVER BACK SIDE SO THE BACK DOOR ON THE DRIVER SIDE AND STATIONARY
MY DRIVERS SIDE BACK DOOR WON'T OPEN FROM THE OUTSIDE OR INSIDE(THIS IS MY CURRENT ISSUE WITH THE CAR). I HAVE BEEN IN NO ACCIDENTS WITH THIS CAR. I HAD TROUBLE WITH MY DRIVER'S DOOR WOULD NOT OPEN LAST YEAR AND THAT WAS UNDER RECALL AND REPAIRED. BOTH ISSUES JUST STARTED ALL OF A SUDDEN.
PURCHASED 2011 SORRENTO FROM DEALER IN 2011. AIRBAG LIGHT ILLUMINATED SINCE 70K MILES. ALSO, ABS LIGHT ILLUMINATED ABOUT ONE YEAR AGO - TOOK IN FOR ABS RECALL WITH SET APPOINTMENT AND WAS TURNED AWAY AS DEALER DID NOT HAVE 'THE TOOL NEEDED '' TO PERFORM RECALL THAT DAY. ALSO, DBC AND ESC INDICATOR LIGHT HAVE BEEN ON FOR YEARS. FINALLY, WITHIN FIRST YEAR OF PURCHASE GEAR SHIFT WOULD JAM AND NOT INTO PARK. DEALER INSTRUCTED ME OVER THE TELEPHONE HOW TO MANIPULATE AND FIX WHICH WORKED.
WAS DRIVING MY KIA AND SUDDENLY COULD NO LONGER DRIVE PULLED OVER N TRAFFIC AND COULD ONLY PUT THE E BRAKE ON. NOTHING ELSE WOULD GO IN TO GEAR DRIVE REVERSE AND THE BRAKES WERE NOT WORKING PROPERLY. SO PUT THE E BRAKE ON AND CALLED TOW TRUCK..TOOK IT TO MADE IN AMERICA MADE IN JAPAN..AND THE SAY ITS THE INPUT SHAFT..EXACTLY DESCRIBED ON RECALL FOR MY VIN # [XXX] . MANUFACTURE CALL#SC124. NHTSA# 15V626 .THIS HAPPENED ON 225 PLACERVILLE RD FOLSOM ON FRIDAY 1/5/2017 .ITS CURRENTLY STILL AT MADE IN AMERICA MADE IN JAPAN..PLEASE CONTACT. ME A.S.A.P [XXX] . [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
CHECK ENGINE LIGHT ON VEHICLE ILLUMINATED. WHILE DRIVING VEHICLE, THE VEHICLE ENGINE SUDDENLY STOPPED AND VEHICLE TURNED OFF WHILE IN MOTION. DRIVER PULLED VEHICLE TO SIDE OF ROAD AND HAD TOWED TO AUTO SHOP. AUTO SHOP SAID THE ENGINE SEIZED BUT COULD NOT IDENTIFY CAUSE OF SEIZURE. SHOP SAID OIL WAS FULL AND RECENTLY CHANGED. OWNER HAD VEHICLE TOWED TO KIA DEALER WHO ALSO CITED ENGINE SEIZURE. KIA DEALER SAID OWNER WOULD NEED TO PAY FOR DIAGNOSTIC TO DETERMINE EXACT CAUSE. ENGINE SEIZURE MATCHED ENGINE SEIZURE ISSUE IN RECALLED 2012-2014 SORENTO VEHICLES. OWNER ASKED DEALER ABOUT REPAIRS UNDER SIMILAR RECALL/ISSUE AND WAS TOLD THERE WAS NOTHING DEALER COULD DO.
BACK DRIVER SIDE DOOR WILL NOT OPEN, I WENT ONLINE AND SEARCHED MY VEHICLE AND THIS SEEMS TO BE AN ONGOING PROBLEM. MIDDLE BACK SEAT BELT IS STUCK DOWN IN THE SEAT AND YOU CAN'T NOT GET IT OUT
COIL SPRING FROM FRONT STRUT ON 2011 SORENTO BROKE IN THREE PLACES WHILE IN MOTION IN THE CITY (DRIVING STRAIGHT) AT A SPEED OF APPROXIMATELY 20 KM/HR AND PIERCED SIDE WALL OF TIRE ON DRIVER SIDE. NO INJURIES BUT VERY DANGEROUS INDEED.
AIR BAG LIGHT CAME ON AFTER GOING OVER A SET OF RAIL ROAD TRACKS.
TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE THE VEHICLE WAS PARKED IN A PARKING LOT, THE STEERING WHEEL BECAME LOOSE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (SHOTTENKIRK KIA OF WEST BURLINGTON IN WEST BURLINGTON, IA) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED ON DECEMBER 20, 2017. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 49,563.
VEHICLE WAS RUNNING FINE, NO NOISES, NO UNUSUAL ISSUES. WENT TO START IN THE MORNING AND RAN FINE. WENT TO MY DESTINATION. WHEN I CAME OUT 2-HOURS LATER, VEHICLE WOULD NOT START. HAD IT TOWED TO A MECHANIC WHO SAID THE ENGINE NEEDED TO BE REPLACED. 108,000 MILES
MY FRONT DRIVER AND REAR DRIVER DOOR WILL NOT UNLOCK FROM THE OUTSIDE. THIS HAPPENED ABOUT 6 MONTHS AGO AND HAVE READ IT'S A KNOWN ISSUE. I IT FIRST HAPPENED TO THE DRIVER DOOR THEN ABOUT A MONTH LATER THE THE BACK DRIVER DOIR
COIL SPRING FROM FRONT STRUT ON 2011 SORENTO BROKE AND LEFT PIECE OF SPRING ON GROUND, CAUSING A MAJOR SAFETY HAZARD. SPRING CAN CUT TIRE SIDE WALL AND CAUSE A CRASH WITH MAJOR INJURIES/DAMAGE TO PASSENGERS, DRIVER, AND VEHICLE.
WITH THE VEHICLE STATIONARY PASSENGER DOOR WILL NOT OPEN FROM THE OUTSIDE. CAN OPEN FROM THE INSIDE ONLY.
KIA HAS BEEN SELLING CARS WITH FAULTY AIR BAGS. MY CLOCK SPRING WENT OUT, AND I HAD TO PAY WELL OVER $600 TO PASS INSPECTION, THAT VIRGINIA REQUIRES. THE MECHANIC TOLD ME THE AIRBAG COULD HAVE WENT OFF WITHOUT EVEN HITTING ANYTHING.
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE DOOR HANDLE WAS LOOSE. THE CONTACT TOOK THE VEHICLE TO KIA OF GREENVILLE (424 LAURENS RD, GREENVILLE, SC)WHERE THE FRONT DRIVER AND PASSENGER DOOR HANDLES WERE REPLACED PER A CUSTOMER SATISFACTION CAMPAIGN. THE VEHICLE WAS REPAIRED; HOWEVER, THE REAR PASSENGER DOOR HANDLE EXPERIENCED THE SAME ISSUE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.
FOR NO REASON AIRBAG LIGHT CAME ON AND STAYS ON. CHECKED WITH DIAGNOSTIC TOOL- CODE B1481-DRIVER AIRBAG RESISTANCE TOO HIGH(2ND STAGE) SHOWED UP. CAR HAS 84000 MILES. READING A LOT OF COMPLAINS ABOUT AIRBAG PROBLEMS. SHOULD BE A RECALL.
THE CAR HAS A NO-STAR CONDITION, UNEVEN ENGAGEMENT WHEN SHIFTING GEARS. WHENEVER DRIVING AND IF I WANT TO SUDDENTLY SPEED TO AVOID AN OBJECT OR TO ADJUST TO TRAFFIC SPEEDS THE CAR HESITATES FOR A SECOND OR TWO. I ALMOST CRASH TODAY DUE TO THIS PROBLEM, PUTTING AT RISK MY WHOLE FAMILY... I BELIEVE THERE A SOME RECALLS ON SIMILAR VEHICLES WITH THIS PROBLEM BUT MY VIN IS NOT ON THE LIST YET
PASSENGER DOOR WON'T OPEN FROM OUTSIDE WHEN VEHICLE STATIONARY. ACTIVATOR PIECE IN DOOR LATCH BROKEN. MANY COMPLAINTS FROM OTHERS.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2011 Kia Sorento → · Every Sorento year → · How the figures are calculated →