Page 14 of 31 · complaints 651–700 of 1,520

2011 Kia Sorento complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →

Electrical System
Filed Aug 26, 2018125,568 milesME

ALL OF A SUDDEN ALL MY INTERIOR DASH LIGHTS AND HEADLIGHTS STARTED BLINKING WHILE THE CAR WAS RUNNING. I SHUT THE CAR OFF AND IT CONTINUED, TURNED THE CAR BACK ON AND IT WAS STILL GOING. THEN THE FLICKERING RANDOMLY STOPPED. THE CAR WAS STATIONARY IN MY DRIVEWAY.

Power Train
Filed Aug 25, 2018142,000 milesTX

THIS IS THE SECOND TIME MY CAR JOLTS WHEN I AM DRIVING. DOES NOT MATTER HOW FAST I AM GOING. IT FEELS LIKE THE CAR GETS REALLY SLUGGISH AND IT JOLTS BEFORE ACCELERATION, IT HAPPENED ABOUT TWO YEARS AGO AND THE DEALERSHIP MADE ME PAY $600 TO CHANGE THE INTAKE MANIFOLD CLAIMING THAT IT WOULD FIX THAT ISSUE AND IT DID NOT. AFTER THAT IT KEPT DOING THE SAME THING AND I LOOK IT UP ONLINE AND SAW THAT PEOPLE WERE SAYING TO REQUEST FOR A TRANSMISSION UPDATE, SO I WENT BACK AND THEY DID THAT AND IT "FIXED" THE ISSUE. THAT TIME MY ENGINE LIGHT WAS ON AND CAME BACK ON EVEN AFTER THEY FIXED THE SUPPOSED ISSUE. THIS TIME THERE'S NO ENGINE LIGHT ON AND THE CAR JOLTS EVEN HARDER. I HAVE SEEN SO MANY COMPLAINTS ABOUT THIS ONLINE I DON'T UNDERSTAND WHY MY CAR DOES NOT SHOW AS A RECALL FOR THE TRANSMISSION. THIS HAS BEEN HAPPENING NOW FOR A FEW DAYS AND THE JOLTING JUST GETS WORSE EVERY TIME I DRIVE. LAST NIGHT WHEN I WAS ON THE HIGHWAY GOING ABOUT 40 MPH IT DID IT AND AGAIN AFTER 50MPH IT WAS VERY SCARY.

Air Bags
Filed Aug 20, 201897,000 milesWA

THE SRS LIGHT CAME ON WHILE DRIVING

Latches/Locks/Linkages
Filed Aug 15, 2018110,000 milesCA

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE DOOR FAILED TO LOCK MANUALLY OR WITH THE KEY FOB. ALSO, THERE WAS AN ABNORMAL CLICKING NOISE WHEN STARTING THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER AND THE MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 110,000.

Service Brakes
Filed Aug 14, 2018109,400 milesAL

MY BRAKE LAMP SWITCH/ STOPLIGHT SWITCH APPEARS TO BE FAULTY OR FAILING, AS MY BRAKE LAMPS ARE NOT LIGHTNING UP WHEN I PRESS MY BRAKE PEDAL, NOR WILL MY CAR GO INTO PARK OR REVERSE WHEN THIS HAPPENS. IF IT'S WHEN I FIRST CRANK THE CAR, THEN IT WILL NOT GO OUT OF PARK WHEN THE BRAKE PEDAL IS PRESSED. ALSO, THE ESC LIGHT AND THE DBC LIGHT COMES ON WHEN THIS HAPPENS. MY PEDAL/GEAR SHIFTER WON'T MAKE THE CLICKING VIBRATION NOISE THAT CAN EVEN BE FELT IN MY FOOT AND HAND IN ORDER TO SHIFT THE CAR INTO A GEAR OR OUT OF GEAR. THIS APPEARS TO BE A VERY COMMON PROBLEM IN KIAS AND I DO SEE A RECALL THAT WAS FOR 2006-2011 KIA SORENTO VEHICLES. MY VIN IS NOT SHOWING AS PART OF THE RECALL, BUT I'M HAVING THE SAME EXACT PROBLEM, AND THIS IS A SAFETY ISSUE BECAUSE I CAN BE REAR-ENDED AND EVEN KILLED IN AN MVA WITH NO BRAKE LAMPS. KIA SHOULD COVER THIS REPLACEMENT FOR ME.

Engine
Filed Aug 8, 2018120,000 milesVA

MY 2011 KIA SORENTO HAS BEEN TROUBLE FROM DAY ONE. A WEEK AFTER I BOUGHT IT, THE WIRING HARNESS HAD TO BE REPLACED WHICH TOOK OVER A MONTH TO GET THE PART FROM KIA. THEN AT 90,000 MILES THE TRANSMISSION STARTED FAILING AND IT TOOK ME FOREVER TO GET KIA TO REPLACE THAT. THEN THE REPLACEMENT TRANSMISSION WENT BAD LESS THAN A YEAR LATER AND THEY REPLACED THAT. NOW, AT 120,000 MILES (OUT OF WARRANTY) THE MOTOR HAS DIED. GRINDSTAFF KIA IN JOHNSON CITY, TN TELLS ME IT IS A 'INTERNAL FAILURE' OF THE MOTOR, IT COULD BE A ROD OR CAM, BUT THEY WOULD NOT KNOW UNLESS THEY TOOK THE MOTOR APART. KIA'S PRODUCT IS TERRIBLE AND A SAFETY HAZARD. WHEN THE MOTOR STOPPED MY HUSBAND WAS IN 65 MILE AN HOUR TRAFFIC AND COULD HAVE BEEN INJURED WHEN IT STARTED TO LOOSE POWER AND THEN THE STARTER STUCK AND WIRES STARTED SMOKING WHICH COULD HAVE CAUSED A FIRE. MY MOTOR WAS A 4 CYLINDER 2.4 LITER ENGINE THAT NEEDS TO BE RECALLED BY KIA FOR FAILURES. THEY WANT TO CHAGE ME $5500 PLUS TAX TO PUT ANOTHER ENGINE IN THE JUNK, WHICH TO ME IS ADDING GOOD MONEY TO BAD PRODUCT. I ALSO STILL OWE A BANK $$ FOR THIS CAR WHICH IS GOING TO BE NEGATIVE EQUITY I'M SURE. KIA SHOULD STAND BEHIND IT'S PRODUCT AND RECALL THIS ENGINE WHICH IS JUNK. I WILL NOT BUY KIA AGAIN, THAT IS FOR SURE!

Engine and Engine Cooling › Exhaust System › Emission Control › Catalytic ConvertorFire
Filed Aug 3, 201880,000 milesPA

TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE THE VEHICLE WAS STATIONARY AT A TRAFFIC LIGHT WITH THE AIR CONDITIONER OPERATING, A BURNING AND EXHAUST ODOR ENTERED THE CABIN THROUGH THE VENTS. THE VEHICLE WAS TAKEN TO BAIERL KIA (11410 PERRY HWY, WEXFORD, PA 15090, (724) 741-1197) WHERE THE CONTACT WAS INFORMED THAT CARBON WAS BUILDING UP IN THE CATALYTIC CONVERTER. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Structure › BodyFire
Filed Jul 28, 2018105,000 milesTX

AFTER DRIVING ABOUT 6 MILES TO A LOCAL STORE NEARBY AND BACK HOME AS I PULLED MY CAR INTO MY PARKING SPOT BLACK SMOKE STARTED COMING FROM THE HOOD SO I TURNED THE CAR OFF WAITED UNTIL THE SMOKE STOPPED AND LOOKED UNDER THE HOOD TO SEE IF I COULD TELL WHAT WAS SMOKING. EVERYTHING APPEARED FINE AND I MADE SURE TO CHECK ALL OF MY FLUID LEVELS AND OIL WHICH WERE ALL FULL. LATER THAT DAY MAYBE 4 HOURS LATER I DROVE ABOUT 15 MILES TO MY SISTERS HOUSE AND AGAIN AS I WAS PARKING MY CAR THE BLACK SMOKE STARTED AGAIN FROM UNDER THE HOOD. I PROCEEDED TO TURN THE CAR OFF AND LOOK UNDER THE HOOD AGAIN AFTER THE SMOKE CLEARED. LESS THAN 5 MINUTES LATER THE WAS A LOUD POPPING NOISE FROM UNDER THE HOOD AND BY THE TIME I RAN OUTSIDE TO SEE THE ENTIRE FRONT PART OF MY CAR WAS ENGULFED IN FLAMES HOWEVER THE WINDOWS WERE UP SO THE FLAMES WERE CONTAINED INSIDE THE CAR AND UNDER THE HOOD. THE FIRE DEPARTMENT CAME MINUTES LATER AND PUT THE FIRE OUT AND I HAD TO HAVE THE CAR TOWED DUE TO THE FRONT TIRES MELTING FROM THE FIRE. I HAD IT TOWED BACK TO THE DEALERSHIP WHERE I'D PURCHASED IT ONLY 5 MONTHS BEFORE AND LET THEM AND FINANCING COMPANY KNOW. NO ONE COULD EXPLAIN WHY MY CAR SPONTANEOUSLY COMBUSTED LIKE A BOMB WHILE PARKED AND TURNED OFF. I'M REPORTING THIS INCIDENT BECAUSE I DO NOT BELIEVE IT WAS A FREAK ACCIDENT I BELIEVE THESE VEHICLES SHOULD DEFINITELY BE INVESTIGATED BEFORE SOMEONE LOSES THEIR LIFE.

Engine
Filed Jul 23, 2018104,000 milesPA

WHILE DRIVING VEHICLE THE OIL LIGHT INDICATOR ILLUMINATED ON DASHBOARD. VEHICLE WAS DRIVEN TO A GAS STATION AND ATTENDANT CHECKED OIL, INDICATED THAT IT WAS APPROXIMATELY ONE QUARTER LOW AND ADDED A QUART OF OIL. WHEN VEHICLE WAS RESTARTED THE OIL LIGHT WAS STILL ILLUMINATED AND ALSO THE CHECK ENGINE LIGHT WAS ILLUMINATED. VEHICLE WAS DRIVEN APPROXIMATELY TO MILES TO RESIDENCE WHERE IT WAS PARKED. THE NEXT MORNING VEHICLE WAS TAKEN TO A LOCAL AUTO REPAIR SHOP. WHEN STARTED BOTH OIL AND ENGINE LIGHTS WERE ILLUMINATED AND VEHICLE ENGINE WAS MAKING LOUD KNOCKING AND GRINDING NOISES FOR THE APPROXIMATE MILE AND A HALF DRIVE TO REPAIR STATION. AFTER INSPECTING THE VEHICLE, MECHANIC DETERMINED THAT ENGINE WOULD NEED REPLACED.

Air Bags
Filed Jul 20, 2018178,000 milesOH

TAKATA RECALL - MY 2011 KIA SORRENTO AIR BAG HAS STOPPED WORKING AND STAYS ON RED. I NOW HAVE NO AIR BAGS. ALSO THE WHOLE FRONT PANEL KEEPS FLASHING ON THEN OFF AT NIGHT WHILE DRIVING ON THE HIGHWAY. THIS IS A SAFETY HAZARD. I'VE SEARCH FOR A RECALL ON MY VEHICLE AND NONE IS SHOWING UP.

Electrical System
Filed Jul 20, 2018MI

TRUCK DOORS UNLOCK WHILE DRIVING, ALARM GOES OFF RANDOMLY WHILE DRIVING OR PARKED, ALL THE FUSES BLEW, STARTER HAS BEEN CHANGED 3 TIMES, DUE TO FAULTY WIRING BENEATH THE MOTOR. BATTERY HAS BEEN CHANGED DUE TO WIRING.

Engine
Filed Jul 19, 2018119,000 milesMT

I WAS DRIVING DOWN THE HIGHWAY WHEN ALL OF A SUDDEN MY CAR COMPLETELY STOPPED ACCELERATING. I GOT IT PULLED OVER TO THE SIDE OF THE ROAD AND THE ENGINE WAS SEIZED UP. I HAD IT TOWED TO A MECHANIC SHOP WHERE HE TOLD ME THAT EVERYTHING ELSE IN MY CAR LOOKED GREAT (I GET MY OIL CHANGED ON A REGULAR BASIS AND TAKE VERY GOOD CAR OF MY CAR). HE SAID HE WAS CLUELESS AND HAD NO IDEA WHY THE ENGINE WOULD JUST SEIZE OUT OF NO WHERE. I CALLED THE KIA CONSUMER AND THEY WILL NOT DO ANYTHING ABOUT IT, EVEN

Power Train
Filed Jul 16, 201876,000 milesME

I BOUGHT THE SORENTO USED 2 MONTHS AGO,IT HAS 76,000 MILES ON IT. HAS DRIVEN FINE UP UNTIL NOW. IT SEEMS TO STRUGGLE GOING UP HILLS, NO POWER, AT RANDOM TIMES WHICH ARE MORE FREQUENT NOW IT HESITATES LIKE IT WANTS TO STALL , THEN JERKS AND THEN GOES BACK TO DRIVING FINE. IT SEEMS TO HAVE THIS ISSUE AROUND 40-50 MILES PER HOUR. I BROUGHT IT TO BE LOOKED AT AND THEY SAY THERE IS NOTHING WRONG WITH THE TRANSMISSION. FEELING VERY FRUSTRATED , THIS IS A SAFETY ISSUE!

EngineFire
Filed Jul 16, 2018102,000 milesNM

THE ENGINE STARTED ON FIRE IN FEBRUARY 2018 AT THREE WEEKS TRYING KIA HELP ME FIX THE SEDONA IN FARMINGTON NEW MEXICO WE TOOK IT AND FIXED IT WHEN I WENT AND PICKED IT UP THE KEY IN FARMINGTON FIXED IT ENGINE WASN'T TIGHT THOSE BOLTS MISSING AND YOU MOVE THE CAR ON THE STREET IN THE SUV SHAKE AND RATTLE IN THE ENGINE SO I CALL KIA THE 800-NUMBER I SPOKE TO [XXX] HIS NUMBER IS [XXX] I HAD A HARD TIME WITH HIM TOO IT TOOK TWO MONTHS FOR THEM TO WORK ON IT NOW I'M TRYING TO GET MY MONEY BACK FROM RENTING A CAR I TRY TO TAKE IT BACK TO HIM BECAUSE THE ENGINE LIGHT WILL STAY ON MY GRANDBABIES ARE VERY SCARED TO GET IN THE VEHICLE I TOLD HIM HE SAYS GRADUALLY THEY'LL GET BETTER WELL ANOTHER WORDS HE DIDN'T CARE LESS I'M NOT SURE WHAT I SHOULD DO I HOPE THIS ONE SOMEONE FROM HERE CAN HELP ME MY NUMBER IS [XXX] MY NAME IS [XXX] ALBUQUERQUE NEW MEXICO THANK YOU PLEASE CALL ME BACK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Electrical SystemFire
Filed Jul 15, 2018127,000 milesFL

OUR INTERIOR LIGHTS QUIT WORKING SHORTLY AFTER PURCHASING THE VEHICLE SO WE HAD IT REPAIRED. 2 WEEKS LATER WE HAD AN ELECTRICAL FIRE AND DAMAGE TO WIREING THE MECHANIC DIDN'T REPLACE. $5,000 LATER, NOW THE HEADLIGHTS FLICKER WHILE DRIVING IF YOU USE THE TURNING SIGNAL. HUGE SAFETY ISSUE!!!! ALSO WHILE DRIVING THE CAR OUT OF THE BLUE JERKS QUICK AND HARD. WE DON'T FEEL SAFE IN THIS VEHICLE ANYMORE.

Engine
Filed Jul 12, 2018140,000 milesMO

TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE DRIVING APPROXIMATELY 60 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TOWED TO SUNTRUP KIA SOUTH (6263 S LINDBERGH BLVD, ST. LOUIS, MO 63123, 314-254-8955) FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.

Engine
Filed Jul 8, 2018110,000 milesMO

I WAS DRIVING IN MY IN MY NEIGHBORHOOD WHEN I CAME TO A STOP SIGN. I WENT TO ACCELERATE AND MY VEHICLE HAD TURNED OFF. I COULDN'T GET IT TO TURN OVER. I WAITED A COUPLE OF MINUTES AND THEN TRIED TO START IT AGAIN AND I WAS ABLE TO GET IT STARTED SO I DROVE IT HOME. THE ANTIFREEZE WAS COMPLETELY EMPTY SO I PUT MORE IN IT. THE VEHICLE CONTINUED TO OVER HEAT SO I TOOK IT TO A MECHANIC AND I HAVE A BLOWN HEAD GASKET, AND NOW I NEED A NEW ENGINE.

Unknown or Other
Filed Jul 5, 2018NY

PASSENGER DOOR ON DRIVERS SIDE WONT OPEN FROM THE OUTSIDE

Exterior Lighting
Filed Jun 30, 201860,000 milesFL

THE PASSENGER SIDE HEADLIGHT SOCKET KEEPS MELTING AND THE BULB STOPS WORKING I ALREADY REPLACED THE SOCKET 2 TIMES. LOOK ONLINE AND THERE ARE A BUNCH OF THE SAME COMPLAINTS.

Electrical System
Filed Jun 26, 201898,000 milesAZ

LOW BEAM HEADLAMPS ARE FAILING DUE TO WIRING HARNESS MELTING CAUSING A SHORT. THIS A SAFETY ISSUE FOR VISIBILITY AT NIGHT AND COULD START A FIRE IN THE ENGINE COMPARTMENT. THIS PROBLEM WAS IDENTIFIED WHEN DRIVING ON THE I-17 IN NORTH PHOENIX AND VERIFIED ONCE WE GOT HOME. THE HARNESS WAS REPLACED BY A CERTIFIED MECHANIC TWICE AND BOTH TIMES THE HARNESS MELTED. OE HEADLAMPS ARE BEING USED.CURRENTLY, WE HAVE NO DRIVER SIDE HEADLAMP DUE TO A CONCERN FOR FIRE.

Power Train
Filed Jun 22, 2018120,000 milesTX

2011 KIA SORENTO - WHILE DRIVING 60MPH THE CAR RESISTS SPEEDING UP, RPMS STAY AT 2 NO MATTER THE SPEED. WHILE DRIVING RPMS STAY AT ZERO. WHILE SPEEDING UP THE CAR JERKS, CAUSING THE RPMS TO DROP TO ZERO. HAVE TO PULL OVER TURN THE CAR OFF AND START IT AGAIN, IT THEN DRIVES NORMAL. THIS OCCURS ON THE HIGHWAY AND DRIVING AROUND TOWN. INSTANCES WHERE THE CAR IS SPUTTERING WHILE DRIVING IN TOWN AROUND 40MPH THE CAR DIES WHEN I COME TO A COMPLETE STOP. THIS HAS OCCURRED MULTIPLE TIMES OVER THE LAST YEAR. I HAVE TAKEN THE CAR TO THE DEALERSHIP BUT BECAUSE THEY CAN NOT REPLICATE THE ISSUE THEY SAY THEY CAN NOT REPAIR IT.

Exterior Lighting › Headlights
Filed Jun 22, 201880,000 milesMN

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE PASSENGER SIDE FOG LIGHT FAILED TO ILLUMINATE AND WAS REPLACED. SHORTLY AFTER, THE DRIVER SIDE HEADLIGHT FAILED TO ILLUMINATE. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS AN INTERNAL SHORT WITHIN THE HEADLIGHT ASSEMBLY UNIT AND THE VEHICLE NEEDED TO BE TAKEN TO A DEALER FOR REPAIRS. THE CONTACT SCHEDULED A DIAGNOSTIC APPOINTMENT WITH KIA FARGO (3901 2ND AVE S, FARGO, ND 58103, 888-569-7621). THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS OUT OF THE FIVE YEAR/60,000 MILE WARRANTY. THE CONTACT WAS ADVISED TO CALL A DEALER TO DIAGNOSE AND REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Structure › Body
Filed Jun 20, 201869,000 milesTX

FRONT PASSENGER SIDE DOOR WILL NOT OPEN WITH OUTSIDE HANDLE. YOU CAN OPEN IT FROM THE INSIDE.

Structure › Body
Filed Jun 18, 201880,300 milesMO

MY DRIVER-SIDE DOOR WILL NOT OPEN FROM THE OUTSIDE WHEN UNLOCKED.

Power Train
Filed Jun 15, 201862,000 milesPA

I WAS DRIVING NORTH ON RT28 TRAVELING AT 65MPH I TOOK MY EXIT. AFTER STOPPING AT THE SIGN, I HIT THE GAS TO GO AND THE VEHICLE WAS SLUGGISH THEN IT SHIFTED HARD. I STOPPED ABOUT .25 MILES DOWN THE ROAD AND PUT THE VEHICLE IN PARK AND BACK INTO DRIVE AND THE SAME THING HAPPENED. IT SHIFTED HARD AFTER A SLUGGISH START. I GOT THE VEHICLE HOME LUCKILY AND FOUND THE TRANSMISSION FLUID LEAKING EVERYWHERE. AFTER HAVING IT TOWED TO A TRANSMISSION REPAIR SHOP, THE REPAIR PERSON INFORMED ME THAT THERE WAS A HOLE IN SIDE OF THE TRANSMISSION.

Engine
Filed Jun 14, 201891,000 milesPA

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER (ALTOONA COURTESY KIA, 401 PLEASANT VALLEY BOULEVARD, ALTOONA, PA 10602) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN BLEW OFF THE VALVES AND A NEW ENGINE WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 91,000.

Electrical SystemFire
Filed Jun 14, 2018PA

VEHICLE WAS STATIOMARY AND NOT ON. STARTED SMOKING FROM DASH AND SMOKE COMING OUT DOOR, CAUGHT ON FIRE WENT UP TO THE ROOF AND ACROSS TO THE PASSENGER SEAT. WHEN FIRE DEPARTMENT CAME THEY HAD TO CUT OPEN THE HOOD, CAR RANDOMLY STARTED WHILE ON FIRE TO UNHOOK THE BATTERY.

Air Bags
Filed Jun 13, 2018IA

AIR BAG LIGHT CAME ON AT 70000 MILES. DEALER RAN A SCAN AND WE WERE TOLD THE PASSENGER OCS MAT WAS BAD. THEY QUOTED US AT $1600 TO FIX. NEEDLESS TO SAY WE ARE NOT HAPPY AS THIS IS A SAFETY ISSUE THAT SHOULD BE RECALLED.

Unknown or Other
Filed Jun 11, 201859,530 milesWA

REAR SUNROOF SUDDENLY EXPLODED WHILE DRIVING ON I5 NEAR EVERETT, WA. DID NOT SEE ANY TRUCKS OR OBVIOUS SOURCE OF FLYING DEBRIS. UPON EXAMINATION LATER GLASS WAS BULGED OUTWARD. WITH A 6 INCH HOLE MISSING. THE INTERIOR SUN SHIELD KEPT GLASS FROM ENTERING THE CAR OVER OUR GRANDDAUGHTER.

Electrical System
Filed Jun 9, 2018135,000 milesID

HEADLIGHT HOUSING HAS BECOME OVERHEATED AND MELTED CAUSING ME TO REPLACE ONE HEADLIGHT AT $900. WHEN IT HAPPENED AGAIN I SPLICED THE NEW HOUSING YET THE BULB KEEPS BLOWING NEEDING REPLACED. THERE IS KNOCKING IN THE ENGINE THAT GETS WORSE WHEN MY SPEED INCREASES AND HAVE BEEN TOLD THAT IT SOUNDS LIKE THE ENGINE IS NOT GETTING ENOUGH OIL. THE HEAD GASKET HAS BEEN REPLACED AND IT STILL SEEMS TO BE BURNING OR LOSING OIL. THE INDICATOR LIGHTS ON THE DASHBOARD ALL RANDOMLY COME ON AND THEN GO OFF. WHILE DRIVING THE CAR SEEMED TO LOSE POWER AT TIMES THEN WOULD DIE AT A STOP LIGHT. THIS ALL HAS BEEN GOING ON FOR THE PAST SIX MONTHS OR MORE. IN THE PAST YEAR I HAVE PAID $1900 PLUS ON RANDOM REPAIRS

Air Bags
Filed Jun 9, 2018110,000 milesGA

THE ELECTRICAL MALFUNCTION OF THE AIRBAG HAS DRAINED AND CAUSED THE BATTERY TO GO DEAD. ALSO HAS MESSED UP THE CONTROLS IN THE STEERING WHEEL.

Electrical System
Filed Jun 6, 201861,000 milesWY

WE HAVE REPLACED THE ALTERNATOR SEVERAL TIMES IN THE PAST YEAR.

Structure › Body
Filed Jun 2, 201892,000 milesNY

DOOR LOCKS ARE BROKEN AND REAR PASSENGER DOOR WILL NOT UNLOCK

Unknown or Other
Filed May 27, 2018CT

BOUGHT THE CAR USED IN 2013 AND SINCE I'VE HAD THE CAR MAKES A KNOCKING NOISE WHEN STOPPED. IT'S NOT ALL THE TIME, BUT MOST IF THE TIME. I ASKED THE MECHANIC AT THE DEALERSHIP ABOUT IT AND HE SAID IT WAS NORMAL AND GOING TO GET LOUDER WHICH IT HAS, BUT GAVE NO EXPLANATION AS TO WHAT IT WAS OR WHY IT WAS HAPPENING.

Unknown or Other
Filed May 27, 201873 milesFL

I WANT TO KNOW IF THEIR ANY RECALL

Power Train
Filed May 26, 2018145,000 milesKY

TAKATA RECALL WHEN DRIVING AT HIGHER RATE OF SPEED WHEN TRANS KICKS IN TO HIGHER GEAR IT HAS A LOUD BANG FEELS LIKE THE TRANSMISSION IS GONNA FALL OUT . SOMETIMES IT LOOSES POWER WHEN DRIVING

Structure › Body
Filed May 25, 2018NY

FRONT DOOR HANDLE LATCH ASSEMBLY CONSTANTLY BREAKING AND I AM UNABLE TO OPE THE DOORS FROM THE OUTSIDE

Structure › Body
Filed May 23, 2018156,000 milesOH

FRONT PASSENGER DOOR WILL NOT OPEN FROM OUTSIDE BUT WILL OPEN FROM THE INSIDE

Engine
Filed May 23, 201892,000 milesND

I WAS ON THE FREEWAY DRIVING 75MPH. I HAD BEEN DRIVING FOR APPROX 65 MILES WHEN MY VEHICLE LOST ALL ENGINE POWER WITH NO WARNING WHILE DRIVING UP A HILL. I WAS ABLE TO PULL THE VEHICLE TO THE SIDE OF THE ROAD. I HAD TO TOW THE VEHICLE 65 MILES BACK HOME AND TO THE MECHANIC. THE MECHANIC HAS STATED THE VEHICLE DIED WHILE DRIVING DUE TO THE ENGINE LOCKING UP. THIS VEHICLE HAS HAD ALL ROUTINE MAINTENANCE COMPLETED ON TIME AND IN FACT JUST HAD AN OIL CHANGE AND INSPECTION BEFORE TAKING THIS TRIP. THERE HAVE BEEN NO LOUD NOISES OR NOISES COMING FROM THE VEHICLE AT ALL NOR WERE THERE ANY NOISES PRIOR TO THIS ISSUE OCCURRING.

Air Bags
Filed May 21, 2018150,000 milesSC

CAR SHIFTER IS NOT ENGAGING AND DISENGAGING RESULTING IN NOT BEING ABLE TO PLACE CAR IN PARK. THIS ISSUES WAS A RECALL BEFORE HOWEVER; THE FIX DIDN'T RESOLVE THE PROBLEM AND KIA HAS NOT OFFERED A NEW FIX. ALSO, AIR BAG LIGHT STILL ILLUMINATING AFTER RECALL FIX. AGAIN KIA REFUSE TO FIX AND ISSUE COULD CAUSE AIR BAG NOT TO DEPLOY IN AN ACCIDENT. ALSO, BACK REAR PASSENGER DOOR WON'T OPEN FROM THE INSIDE OR OUTSIDE.

Latches/Locks/Linkages
Filed May 17, 2018138,000 milesIA

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT WAS UNABLE TO OPEN THE DOORS FROM OUTSIDE THE VEHICLE. THE DEALER (BILLION AUTO KIA IN SIOUX CITY, IOWA) DIAGNOSED THAT THE VEHICLE DOORS NEEDED ACTUATORS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 138,000.

Air Bags
Filed May 16, 201865,470 milesFL

AIR BAG ILLUMINATION LIGHT CAME ON & STAYED ON AT 65450 MILES. DEALERSHIP STATES AIR BAG WON'T DEPLOY AS SYSTEM IS RENDERED INOPERABLE. NEEDS SOP CLOCK SPRING & OCS MATT. TOTAL ESTIMATE FOR REPAIR IS $2000. & IT'S NOT UNDER WARRANTY. THIS IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED BY KIA SOONER RATHER THAN LATER.

Electrical System
Filed May 15, 2018130,000 milesNY

POWER DOOR LOCKS DO NOT LOCK, BY DOOR BUTTON, BY REMOTE KEY FOB OR MORE IMPORTANTLY WHEN THE CAR IS TAKEN OUT OF THE PARK POSITION. DOORS DO SUCCESSFULLY UNLOCK VIA REMOTE, DOOR BUTTON AND WHEN THE CAR IS PUT INTO THE PARKED POSITION. DOORS CAN ONLY BE LOCKED MANUALLY.

Structure › Body
Filed May 8, 2018106,000 milesVA

MY REAR DRIVERS SIDE DOOR WILL NOT OPEN FROM THE OUTSIDE OR THE INSIDE.

Unknown or Other
Filed May 6, 2018135,000 milesPA

THE PANORAMIC SUNROOF APPARENTLY EXPLODED WHEN THE CAR WAS PARKED. THE WAS A CIRCLE ABOUT 3' AROUND THE CAR WITH SMALL PIECES OF GLASS, GLASS OVER THE ENTIRE VEHICLE, METAL PIECES FROM HE SUNROOF WERE ON THE HOOD AND WINDSHIELD, THE HEADLINER WAS RIPPED FROM THE CEILING WITH A LARGE HOLE RIPPED OUT OF THE MIDDLE AND PIECES OF GLASS WERE PILED THROUGHOUT THE INTERIOR. THE CAR HAD BEEN PARKED ONE DAY. NO ONE WITNESSED THE EXPLOSION.

Unknown or Other
Filed May 5, 2018FL

THE SHIFT GEARS WONT MOVE. THE GEAR WILL STAY IN DRIVE. WON'T GO INTO REVERSE OR PARK. WHEN I HAVE TO PUT VEH IN REVERSE I HAVE TO HOLD GEAR IN REVERSE. THERE HAS BEEN TIMES WHEN I HAD TO LEAVE MY KEYS IN THE IGNITION, LEAVE CAR IN NEUTRAL AND HAVE EMERGENCY BRAKE DOWN. THERE WAS A RECALL ON THIS KIA CLAIM THEY FIXED THE ISSUE, BUT I'M STILL HAVING THE SAME PROBLEM.

Power Train
Filed May 1, 2018130,000 milesMN

WHILE DRIVING ON THE HIGHWAY, THE CAR SUDDENLY JUMPS FORWARDS AND I FEELS LIKE SOMEONE HIT ME FROM BEHIND. THE SAME THING HAPPENS WHILE ROLLING DOWN A HILL OR SLOWING DOWN WITH OR WITHOUT APPLYING THE BREAKS. IT FEELS LIKE IT WANTS TO SHIFT AND SOMETHING IS HOLDING IT BACK FOR A FRACTION OF A SECOND. ON SPORTS MODE, WHEN MANUALLY SHIFTING FROM 2 TO 3 I CAN EXPERIENCE THE SAME RESPONSE. ON GEAR 5 SPORTS MODE, YOU FEEL THE SUDDEN JERK. THE PROBLEM SEEMED TO BE MORE SIGNIFICANT WHEN THE ENGINE IS COLDER. I NOTICED THE HESITATION LASTED LONGER BEFORE THE JERK IN THE WINTER. I HAVE BEEN TO MANY MECHANIC SHOPS AND THEY TELL ME THE CAR IS SHIFTING FINE AND THAT THEY AREN'T TO FULLY REPLICATE THE PROBLEM. I HOPE THIS ADDS TO THE MILLIONS OF COMPLAINTS AND GETS KIA TO DO SOMETHING. THIS PROBLEM HAS BEEN PERSISTENT FOR OVER A YEAR NOW.

Electrical SystemFire
Filed Apr 24, 201860,000 milesFL

LOW BEAM ASSEMBLY WIRING ON BOTH LOW BEAMS HAS MELTED. THIS HAS BEEN REPORTED IN NUMEROUS CAR BLOGS AS A KNOWN ISSUE.

Suspension
Filed Apr 22, 2018800,000 milesNY

I MADE A APPOINTMENT FOR KIA SERVICE COMPLAINING THAT THE FRONT AND REAR SUSPENTION R MAKING A NOISE. KIA REPLACE THE FRONT RIGHT SIDE BALL JOINTS AND SAID THE REAR AND LEFT FRONT SUSPENTION ARE WORKING FINE THE CAR STILL SOUNDS VERY LOUD WHEN GOING OVER BUMPS.

Air Bags
Filed Apr 21, 2018100,900 milesNY

AT 100,900 MILES MY AIR BAG LIGHT CAME ON, CAR BROUGHT TO THE DEALERSHIP AND I WAS INFORMED BY AIR BAG SENSOR IS DEFECTIVE. IN ORDER TO FIX THE PROBLEM I WILL NEED TO PAY $1900 TO GET ENTIRE DRIVERS SEAT REPLACED. I CURRENTLY AM DRIVING WITH NO AIR BAGS IN THE ENTIRE CAR.

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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