KIA SORENTO 2011 DOOR HANDLES KEEP COMING APART IN OUR HANDS WHEN JUST OPENING DOORS 'NORMALLY' (I.E.- NO JERKING FORCES USED, JUST NORMAL OPENING FORCE !!!) KIA MUST BE HELD ACCOUNTABLE FOR THESE ABSURD 90% PLASTIC DOOR HANDLES ! THIS IS THE 3RD TIME - WE ARE NOT GOING TO KEEP PAYING KIA DEALER TO FIX HANDLES ! US GOV'T MUST GET INVOLVED IN THIS!WHAT KIND OF BOGUS DESIGN USES PLASTIC HANDLES? PLEASE MAKE THIS ISSUE KNOWN TO PROPER GOV'T AGENCIES & KIA 🧐THANK YOU
2011 Kia Sorento complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →
MY TIRES FEEL AS IF THEY ARE GOING TO FALL OFF, ALSO EVERY SMALL BUMP I HIT FEELS AS IF I HIT A BIG POTHOLE OR A OBJECT WHEN THAT'S NOT THE CASE AND MY WHEELS POP AS I TURN
I BROUGHT MY VEHICLE INTO KIA FOR SEVERAL RECALLS. ONE WAS THE DOOR LOCKS BEING FAULTY. I SAID I HAD NO PROBLEMS BUT THEY DECIDED TO REPLACE THEM ANYWAY. NOW MY REAR DOOR LOCK IS BROKEN. THE OTHER ISSUE IS WHEN ACCELERATING THE ENGINE REVS. IT ONLY HAPPENED A COUPLE OF TIMES AT FIRST, BUT NOW IT HAPPENS EVERY TIME I DRIVE. IT SEEMS LIKE THE PEDAL IS GETTING STUCK. MY LAST ISSUE IS THE AIR BAG. I WAS REAR ENDED ON THE HIGHWAY AND PUSHED INTO THE CAR IN FRONT OF ME. THE WHOLE FRONT END WAS BANGED UP AND THE AIRBAG NEVER OPENED.
KIA WAS PURCHASED LESS THAN A YEAR AGO. THIS IS THE THIRD TIME IT WAS TAKEN TO A DEALERSHIP TO GET CHECKED. CAR ENGINE LIGHT COMES ON AND LOSES POWER AND KEEPS GOING INTO LIMP MODE. IT IS A SAFETY HAZARD AND MUST BE DEALT WITH. TODAY WHILE IN THE PASSING LANE CAR LOST ALL POWER AND WOULD NOT MOVE. I WAS DRIVING ABOUT 45MPH AND IT WOULDN'T GO . A TRACTOR TRAILER WAS SPEEDING BEHIND ME AND NEARLY REAR ENDED ME AS I WAS IN THE PASSING LANE AND COULDN'T MAKE IT GO AGAIN TO PULL OVER. WHEN I EVENTUALLY GOT IT TO PULL OVER IT WAS IDLING HIGH AND DID NOT SOUND RIGHT. MECHANIC CAME AND PLACED VEHICLE ON COMPUTER AND AGAIN THREE CODES CAME UP INCLUDING ENGINE POWER FAILURE AND LIMP MODE. I COULD HAVE BEEN SERIOUSLY INJURED DUE TO KIAS LACK TO REPAIR THIS DEFECT AND THIS COULD BE A LAWSUIT WAITING TO HAPPEN. I WANT TO BE REIMBURSED FOR REPAIRS OR AN ALLOWANCE TOWARD A NEW VEHICLE PURCHASE.
ON FRIDAY EVENING 30 AUGUST WHILE DRIVING AT HIGHWAY SPEED ON I-66 IN NORTHERN VA THE HOOD INEXPLICABLY OPENED UP ON OUR 2011 KIA SORENTO. THE SECONDARY HOOD LATCH HAD APPARENTLY FAILED AND THE HOOD VIOLENTLY SMASHED AGAINST THE WINDSHIELD AND ROOF. BY SOME MIRACLE, THE WINDSHIELD DID NOT SHATTER AND I WAS ABLE TO GET THE VEHICLE TO THE SHOULDER ON A NOTORIOUSLY CONGESTED AND ACCIDENT-PRONE HIGHWAY WITHOUT CAUSING AN ACCIDENT, THUS PREVENTING INJURY OR DEATH TO MYSELF AND OTHERS. WHEN KIA CONSUMER ASSISTANCE (CA) OPENED ON 3 SEPTEMBER (AFTER LABOR DAY) I FILED A CASE (#13336462). I HAD CONFIRMED ONLINE THAT THERE WERE NO OPEN RECALLS ON OUR SORENTO BUT NOTED THERE WAS A RECALL (SC134) ON THE 2006-2014 KIA SEDONA HOOD LATCH BECAUSE OF THE DANGER OF THE HOOD OPENING WHILE DRIVING THAT COULD RESULT IN A CRASH. I DROVE THE SORENTO TO OURISMAN KIA IN CHANTILLY, VA WHERE THE SERVICE DEPARTMENT CONFIRMED THE HOOD LATCH HAD FAILED AND REPORTED THIS TO KIA CA. DESPITE OWNING 3 KIA VEHICLES AND CALLING TO SPEAK WITH 3 DIFFERENT INDIVIDUALS AT KIA CA (LISA, ANNETTE, JEREMY) AS NOBODY WOULD RETURN OUR CALLS TO PROVIDE UPDATES OVER 3 DAYS, NONE OF THESE FACTS ABOUT THE POTENTIAL LETHAL VULNERABILITY MATTERED TO KIA WHO REFUSED TO COVER THE COST OF REPAIRS BECAUSE OUR 2011 SORENTO IS OUTSIDE OF THE 100,000 MILE WARRANTY BY 18,000 MILES. KIA CA DID NOT CARE THAT THE SAME FAULTY PART WAS ALREADY RECALLED ON A DIFFERENT KIA VEHICLE. KIA CA APPEARED UNCONCERNED WITH THE VERY REAL POSSIBILITY T
I BOUGHT THE CAR NEW AND AS SOON AS I HIT 60,000 MILES IT BECAME ALMOST UN DRIVABLE ON THE HIGHWAY. WHILE IN DRIVE AND UPWARDS OF 50 MPH THE VEHICLE COMPLETELY LOSES POWER AND THE GAS PEDAL BECOMES UNRESPONSIVE. CAN NOT ACCELERATE AT ALL. I HAVE TO PULL OVER AND SHUT THE VEHICLE OFF BEFORE IT WILL ACCELERATE AGAIN. IT HAS ALMOST GOT ME INTO MANY CRASHES, MORE THAN I CAN COUNT. I HAVE TAKEN IT TO KIA, THEY WILL NOT DIAGNOSE. HOWEVER A RECALL WITH AN IDENTICAL PROBLEM TOOK PLACE FOR THE SAME MODEL YEAR BUT MINE WAS MANUFACTURED 2 MONTHS OUT OF THEIR RECALL DATES SO I'M S OUT OF LUCK? MANY PEOPLE REPORT THE SAME MALFUNCTION. KIA KNOWS ABOUT THE PROBLEM BUT WILL NOT EVEN DIAGNOSE THE SPECIFIC PROBLEM SO I CAN GET IT FIXED. THE DEALER TRIED TALKING ME INTO TRADING IT IN FOR A NEW ONE AND THEY WOULD FIND THE PROBLEM AND FIX IT. I TOLD HIM I WILL NEVER OWN A KIA AGAIN. IT IS A DANGER TO DRIVE.
TRANSMISSION PROBLEMS LIKE NOT GETTING INTO GEAR OR JERKING WHEN SHIFTING AND ENGINE SEEM TO LOOSE POWER OR NOT HAVE ENOUGH ALSO THERE IS A NOISE THE A/C MAKING A RATTLING NOISE AND VIBRATING .
FRONT PASSENGER SEAT OCCUPANT AIRBAG SENSOR MAT FAILED. THE AIRBAG LIGHT CAME ON WITHOUT CAUSE. TOOK THE CAR TO THE DEALERSHIP AND THEY DIAGNOSED THE PROBLEM. MY RESEARCH SHOWS THAT THIS IS A SYSTEMIC PROBLEM WITH KIA'S. MANY KIA'S HAVE ALREADY BEEN RECALLED. IT DOES NOT APPEAR THAT THIS MODEL HAS BEEN RECALLED AS OF YET. PLEASE ADVISE.
IN NOVEMBER 2015 HAD MAJOR OIL LINE FAILURE, DEALERSHIP REPLACED OIL PRESSURE SWITCH. IN DECEMBER 2017 HAD MAJOR OIL LEAK, DEALERSHIP REPLACED OIL PRESSURE SWITCH. JUNE 2019 CHECK ENGINE LIGHT ACTIVATED UPON PUTTING VEHICLE IN PARK. TOOK IT TO KIA DEALERSHIP AND THEY FOUND PIECES OF BEARING IN THE BOTTOM OF OIL FILTER HOUSING. KIA DEALERSHIP RECOMMENDED REPLACEMENT OF BANK OIL CONTROL VALVE AND ULTIMATELY REPLACEMENT OF ENGINE. VEHICLE ONLY HAS 86,600 MILES ON IT. KIA DEALERSHIPS NOT INTERESTED IN BUYING VEHICLE AND QUOTE ME APPROXIMATELY $6,000 TO REPLACE ENGINE. I SUSPECT THIS MAY BE SAME ISSUE KIA HAD WITH 2012 SORRENTOS WHICH LED TO RECALL.
DROVE TRUCK TO BANK AND NOW THEY ARE TELLING ME THAT MY BCM BODY CONTROL MODULE IS BAD. I HAD A TOW TRUCK DRIVER TELL ME THAT I WAS THE 10TH VEHICLE HE HAS PICKED UP WITH THE SAME PROBLEM. MY VEHICLE WAS STATIONARY IN A PARKING LOT.
THIS WAS NOTED WHILE THE VEHICLE WAS STATIONARY BUT LIKELY ALSO OCCURS DURING AT ALL TIMES. FRONT DOOR LATCHES WERE REPAIRED(NOT REPLACED) BY KIA CORAL SPRINGS ON 01/06/2017 (INVOICE K1CS733790) PER CS1603A. CURRENTLY, THE PASSENGER FRONT NOW NEVER OPENS FROM THE OUTSIDE AND THE DRIVER SIDE OCCASIONALLY. DEALER SAID (CASE# 1331-7164) , IT WAS A ONE TIME FIX EVEN THOUGH THEY REPAIRED NOT REPLACED. I REACHED OUT TO KIA AND THEY AGREED. THEY SAID I COULD FIX THEM AND PETITION FOR REIMBURSEMENT. GETTING TO THE LATCHES REQUIRES COMPLETELY DISMANTLING THE DOOR AND WOULD COST ABOUT $500 PER DOOR AND I FEAR THIS WILL HAPPEN EVERY 2-3 YEARS (ON AN 2011/9 YEAR OLD CAR!) .
FFELT LIKE TIRES SKIDDED THEN SLOWED DOWN TO 30 MILES AN HOUR AN 4WHEEL DRIVE ANI LOCK BRAKE SYMBOWL CAME ON WAS RUNNING ABOUT 50 HAD TO PULL OVER AN CUT OFF ENGINE THEN RESTART
MY ROOM LP FUSE KEEPS BLOWING. IT HAD A RECALL FOR THE SAME PROBLEM. I WENT OUT AND STARTED MY CAR AND SEEN THAT THE CLOCK AND INTERIOR LIGHTS WERE NOT WORKING. I PULLED FUSE PUT A NEW ONE IN AND WHEN I STARTED IT AGAIN IT BLEW AGAIN. THEN THE AIRBAG LIGHT CAME ON AND IT IS STAYING ON. I HAVE REPLACED THE ROOM LP FUSE ABOUT 12 TIMES. IT WAS A RECALL GOT FIXED AND HAVING THE SAME PROBLEM AGAIN.
THE ALTERNATOR IN THIS VEHICLE HAD DIED NOW 3 TIMES IN THE PAST 4 YEARS, CAUSING THE CAR TO SHUT OFF WHILE DRIVING. THE ALTERNATOR GOES FROM WORKING TO COMPLETELY DEAD. THE FIRST TIME THIS HAPPENED THE CAR HAD AROUND 65,000 MILES. THE SECOND TIME IT HAD AROUND 128,000 AND THIS LAST TIME AROUND 131,000 THERE WAS A RECALL LISTED FOR THE ORIGINAL ALTERNATOR BUT KIA CLAIMED IT DID NOT APPLY TO OUR CAR EVEN THOUGH THE MANUFACTURED DATE FIT WITHIN THE LISTED MONTHS.
DOOR WILL NOT OPEN FROM THE OUTSIDE ON THE DRIVER REAR SIDE. ALSO I AM STARTING TO HAVE ISSUES WITH MY GEAR SHIFT. I CAN'T PUT MY VEHICLE OUT OF PARK. IF I DO GET IT OUT OF PARK, 2 OF MY DASHBOARDS LIGHTS COME ONE. I ALSO NOTICE WHEN THESE LIGHTS ARE ON MY BRAKE LIGHTS DO NOT SHOW ON THE REAR SIDE. THIS IS AM HAZARD AND MY TRUCK SLIPS FROM TIME TO TIME.
AIRBAG DID NOT DEPLOY DURING ACCIDENT. BEFORE ACCIDENT AIRBAG LIGHT WAS ON AND STEERING WHEEL FUNCTIONS WERE WORKING (CRUISE, HORN, VOLUME ECT.) DRIVER SIDE WINDOW WOULD NOT ROLL UP.
I AM HAVING PROBLEMS WITH THE FRONT DOORS ON THE DRIVER AND PASSENGER SIDE. THE DOORS ARE INOPERABLE AND DO NOT OPEN FROM THE OUTSIDE. I HAVE TO OPEN THE BACK DOOR AND REACH INSIDE HANDLE TO OPEN THE FRONT DOORS. THIS IS A SAFETY ISSUE AS I WORRY THAT EVENTUALLY ALL OF THE DOORS WILL STOP WORKING. I HAVE READ ONLINE THAT MANY PEOPLE HAVE HAD THE SAME ISSUE. APPARENTLY, THERE IS A PLASTIC MECHANISM INSIDE THE DOOR FRAME THAT FAILS AT SOME POINT. MY WIFE CONTACTED KIA CONCERNING THE ISSUE AND WAS TOLD THERE WAS NO RECALL AT THIS TIME. THE DEALERSHIP HAS QUOTED OVER $300 TO REPAIR ONE DOOR. THIS SHOULD NOT COST THE CONSUMER AS THIS IS OBVIOUSLY A MANUFACTURER DEFECT. PLEASE PROVIDE ASSISTANCE WITH THIS MATTER. THANK YOU.
THE DRIVER AIR BAG LIGHT CAME ON AND WILL NOT GO OFF WHEN I TURNED ON THE VEHICLE ONE MORNING.. AT THE SAME TIME, ALL OF MY ELECTRONICS ON THE STEERING WHEEL QUIT WORKING ( CRUISE CONTROL, BLUE TOOTH, RADIO). I WAS TOLD THIS IS A CLOCK SPRING ISSUE AND HAS HAPPENED TO MANY 2011 KIA SORENTO OWNERS. IS THIS NOT A RECALL?
FIRST IT STARTED WITH DRIVERS DOOR NOT WORKING. I CAN'T GET IN THE DRIVER DOOR BECAUSE THE HANDLE DOESN'T WORK. SO I HAVE BEEN CRAWLING THRU THE PASSENGER DOOR TO GET IN THE CAR. BUT NOW I CAN'T DO THAT BECAUSE THE PASSENGER DOOR WON'T OPEN FROM THE OUTSIDE EITHER. YOU PULL ON THE DOOR HANDLE AND IT DOES NOTHING. WHAT IF THERE WERE A FIRE AND I WAS IN THE CAR AND SOMEONE RAN UP TO GET ME OUT THEY WOULD NOT BE ABLE TO OPEN THE DOORS. NEXT PROBLEM IS I HAVE AN EXTENSIVE OIL LEAK IN THE CAR. SO BAD IT KEEPS DRIPPING DOWN ON THE ALTERNATOR WHICHECK HAS FORCED ME TO REPLACE THAT TWICE NOW. I TOOK IT TO KIA AND THEY SAID IT WAS THE TIMING CHAIN COVER. IT WOULD COST 2,000.00 TO FIX. I LOOKED ONLINE AND FOUND OUT THAT A LOT OF OTHER PEOPLE ARE HAVING THE SAME ISSUE AND IT SEEMS THE TIMING CHAIN COVER IS A MISDIAGNOSIS. APPARENTLY THE OIL SENSOR IS THE CULPRIT. IT MALFUNCTIONS BECAUSE OF ITS LOCATION IN THE ENGINE. I DON'T HAVE 2000.00 JUST TO PLAY A GUESSING GAME. THIS PROBLEM NEEDS A RECALL. LASTLY, DUE TO THE ENGINE ISSUES THE OIL LEAKING THE CAR HAS NOW DECIDED IF I'M DRIVING 60 MPH IT WILL ALL OF THE SUDDEN SHIFT THE ENGINE ALMOST TO A DEAD STOP AND THEN YOU FEEL AS IF YOU WILL FLY THRU THE WINDSHIELD BECAUSE NOW THE CAR WON'T GO OUT OF FOURTH GEAR MANUALLY OR AUTOMATIC. PLEASE HELP.
WHEN I TURN THE CAR ON, THE AIRBAG INDICATOR STAYS ON. IT DOES NOT TURN OFF, WHEN I'M STATIONARY OR MOVING, UNTIL I TURN THE CAR OFF.
MY CAR HAS STALLED PLENTY OF TIMES WITHIN 3 MONTHS. TWO OF WHICH I COULD HAVE BEEN KILLED ON THE HWY!. CAR STALLS, NO POWER THEN SHUTS OFF. I WOULD SHUT IT OFF FOR A BIT THEN TURN IT BACK ON. I DID TAKE IT IN TO THE SHOP AND THEY FOUND NOTHING ELSE BUT WAS CHARGED FOR THROTTLE AND NEW SPARKS.OH, AND NO LIGHTS ON DASH. SAME THING HAPPENED. LOTS OF MONEY SPENT. I STILL OWE ON IT SO I CAN'T AFFORD TO GET ANOTHER CAR. DON'T KNOW WHAT TO DO NEXT.
THE VEHICLE'S AIRBAG LIGHT TURNED ON WHEN STATIONARY (AS I STARTED THE CAR) AND REMAINED ON AT ABOUT 100,000 MILES. MECHANIC INSPECTION YIELDED ISSUE WITH STEERING WHEEL CLOCK SPRING. MECHANIC ORDERED PART FROM KIA DEALERSHIP BUT THERE IS A MANUFACTURING ISSUE AND THE VEHICLE HAS TO BE RETROFITTED TO FIT THE PART. AS OF 8/5/2019, THERE ARE NO UNREPAIRED RECALLS ON THIS CAR OR FOR THIS SPECIFIC SAFETY ISSUE, BUT YEARS OF DOCUMENTATION OF COMPLAINTS FOR IT, AND IT IS A MANUFACTURING DEFECT. WHY HASN'T THIS BEEN ADDED AS A FORMAL RECALL? HAVE NOT CHECKED CRUISE CONTROL OR HORN, BUT VOLUME CONTROLS ON STEERING WHEEL STILL WORKING. PASSENGER AIRBAG LIGHT SOMETIMES OFF WHEN PASSENGER IS ON SEAT, SOMETIMES ON WHEN NO ONE IS IN SEAT.
2011 KIA SORENTO SX VEHICLE WAS PUT INTO REVERSE, STARTED TO BACK UP, THE TRANSMISSION GEAR SLIPS OUT OF REVERSE, INTO NEUTRAL OR NOT IN AN ENGAGED GEAR POSITION AND ENGINE REV'S UP. OBSERVED THAT THE GEAR SHIFT DID NOT APPEAR TO MOVE OR DISPLACE ITSELF. PLACED THE GEAR SHIFT BACK INTO PARK. WAITED A 10 SECONDS OR SO AND PUT INTO REVERSE AGAIN. TRANSMISSION PAUSES FOR A FEW SECONDS THEN SHIFTS HARD WITH A VERY LOUD THUD /CLANK /BANG SOUND. THIS IS THE REPLACEMENT TRANSMISSION OF THE ORIGINAL EQUIPMENT TRANSMISSION AND NOW THE ISSUE OF SLIPPING OUT OF GEAR IN REVERSE IS EXACTLY UNEQUIVOCALLY THE SAME.
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE PASSENGER AIR BAG WARNING INDICATOR CONSTANTLY ILLUMINATED. THE CONTACT CALLED KIA OF EAST SYRACUSE (6717 MANLIUS CENTER RD, EAST SYRACUSE, NY 13057, (315) 701-5898) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL AND THAT DIAGNOSTIC TESTING WAS NEEDED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 139,000.
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE HESITATED WHILE DRIVING. WHEN THE RPMS DECREASED, THE VEHICLE LOST POWER, BUT DID NOT FULLY DECELERATE. AFTERWARDS, THE VEHICLE RESET ITSELF. THE CONTACT DROVE THE VEHICLE TO A BMW MECHANIC WHO TEST DROVE THE VEHICLE FOR A FEW DAYS, BUT COULD NOT REPLICATE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 183,000.
TAKATA BRAKE LIGHTS NOT WORKING BOUGHT 3 SINCE JAN2019. GOT BRAKES DONE IN 2018 BUT PEDAL STILL MOVES AT RED LIGHT CAR MOVES FORWARD. I MASH BREAKS HARDER. ENGINE SHAKES OR JUMPS. IGNITION SWITCH WON'T TURN ON CAR IT DON'T CRANK UP KEY WAS REMADE A YR AGO. IGNITION STARTED BACK WORKING WELL BUT 6MONTHS AGO SAME PROBLEM AGAIN. TODAY I WAS STUCK 3.5HRS.HORRIBLE PLEASE HELP MY SORENTO IS LOVED BY ME. NO ONE CONTACTED ME ON THESE ISSUES IM HAVING.
TAKATA RECALL AIRBAG CAME ON FOR NO REASON AND WILL NOT GO OUT .
MY AIR BAG LIGHT STAYS ON AND MY HEADLIGHTS ARE BLACK AND HAVE MELTED WIRES
MY CAR DRIVER SIDE AIR BAG LIGHT CAME ON SUDDENLY AND DEALER WANTS TO CHARGE TO DIAGNOSE AND REPAIR. THE DRIVER SEAT LOWER BACK ADJUSTING CUSHION DOES NOT FUNCTION ANYMORE. THE REAR DRIVER SIDE DOOR DOES NOT UMLOCK DEALER WANTS TO CHARGE TO DIAGNOSE OR INSPECT AND ORDER THE DOOR HANDLE BASE MECHANISM PART, THEN CHARGE FOR THAT AND INSTALLATION.
INDICATOR LIGHT CAME ON THEN WENT OFF. HAS SINCE CAME BACK ON AND HAS NOT GONE OFF. VEHICLE WAS IN MOTION AND STATIONARY.
MY KIA SORENTO'S BRAKELIGHTS WILL NOT LUMINATE. I CHANGED THE BULBS AND THEY STILL WILL NOT LUMINATE. AFTER DOING SOME RESEARCH, I FOUND MANY OTHERS WITH THE SAME PROBLEM AND IN 2013, THERE WAS A RECALL FOR 2011 KIA SORENTOS BECAUSE THE BRAKE LAMP SWITCH WAS FAULTY. AFTER CONTACTING THE DEALER. I WAS TOLD MY VIN WAS NOT ONE OF THE ONES RECALLED.. I HAD NO IDEA MY BRAKE LIGHTS WERE NOT WORKING UNTIL I WAS PULLED OVER BY THE POLICE WHILE DRIVING THROUGH THE CITY. I HAVE ATTACHED A COPY OF THE RECALL NOTICE
5XYKT3A15BG[XXX], DRIVER SIDE PASSENGER DOOR WANT OPEN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
.MY AND DOWN HILL LIGHT AND TRACTION LIGHT ALL ON HAVE READ SEVERAL COMPLAINTS ALL IT OF PEOPLE HAVING SAME PROBLEM.....HAD AUTO SHOP HOOK UP NO CODES SHOW ING
SRS/AIRBAG LIGHTS RANDOMLY CAME ON AMD SHUT OFF ALSO DOOR STOPPED OPENING
DOOR'S FAIL TO OPEN- MODULAR THAT CONTROLS OPENING AND CLOSING DOORS HAS FAILED ENTRY DOORS CANNOT OPEN OR CLOSED DOORS I HAVE ONE DOOR TO GET INTO THE CAR AND OUT THIS IS A BIG SAFETY HAZARD
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED AND REMAINED LIT. THE CONTACT ALSO STATED THAT THE HEADLIGHTS OPERATED INTERMITTENTLY AND THE STEERING WHEEL PULLED TO THE RIGHT. THERE WAS NO WARNING INDICATOR ILLUMINATED. AN APPOINTMENT WAS SCHEDULED WITH LEE JOHNSON KIA (425-827-0521, LOCATED AT 11845 NE 85TH ST, KIRKLAND, WA 98033). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 159,000.
FIRST ISSUE BEGAN WHEN CAR STARTED PULLING TO RIGHT WHEN GOING AROUND CORNERS ON HIGHWAY. TOOK TO SHOP; PAID FOR NEW BRAKES INCLUDING PADS, ROTORS, FRONT CALIPERS PLUS FRONT DRIVER SIDE BALL JOINT REPLACED. BALL JOINT RUSTED OUT SO BAD IT CRUMBLED TO PIECES WHEN TIRE WAS TAKEN OFF. NOT OUT OF SHOP FOR EVEN A FULL DAY WHEN THE CAR STARTED PULLING AGAIN. THIS TIME IT WAS A HARD PULL TO THE RIGHT WHILE GOING STRAIGHT ON HIGHWAY AND IN TOWN. THIS TIME THE PULL WAS SO STRONG THE CAR WENT OFF ROAD. THIS TIME IT FELT LIKE STEERING WENT OUT COMPLETELY. SO BACK TO SHOP TO FIND OUT THAT THE FRONT PASSENGER SIDE BALL JOINT WAS ALSO SHOT AND NEEDED REPLACED. CAR BEEN OUT OF SHOP BARELY 2 WKS; NOW FRONT END IS MAKING A HARD CLUNKY NOISE WHEN TURNING AND GOING OVER JUST THE SLIGHTEST BUMPS. THE CAR FEELS LIKE YOU ARE DRIVING OVER BOULDERS AND SOUNDS LIKE THE WHOLE FRONT END IS ABOUT TO FALL APART. SO BACK TO THE SHOP FOR THIRD TIME IN LESS THAN ONE MONTH. READ MULTIPLE COMPLAINTS ONLINE REGARDING THESE SAME ISSUES? IM PRETTY SURE I'LL BE PAYING FOR STRUTS, SHOCKS AND/OR COMPLETE REPAIR OF FRONT END SUSPENSION AFTER ALREADY PUTTING $800 IN TO IT. HOW HAS THIS CAR NOT BEEN RECALLED FOR SUCH ISSUES?
TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 60 MPH, THE VEHICLE DECELERATED. THE DRIVER WAS FLAGGED DOWN BY ANOTHER MOTORIST WHO ALERTED HER THAT FLAMES AND SMOKE WERE VISIBLE UNDER THE VEHICLE NEAR THE TAILPIPE. THE CONTACT IMMINENTLY PULLED OVER TO THE SHOULDER AND EXITED THE VEHICLE. WITHIN SECONDS, THE POLICE AND FIRE DEPARTMENTS ARRIVED AT THE SCENE. A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE DAMAGE TO THE VEHICLE WAS UNKNOWN. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED BY AAA CAR INSURANCE BACK TO THE CONTACT'S HOME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.
WHILE AT HIGHWAY SPEED OF ABOUT 50 MPH, THE VEHICLE WILL SHIFT HARD. THE FEELING YOU GET IS THAT YOU HAVE DRIVEN OVER A CURB. HAVE BROUGHT TO DEALERSHIP. THEY CHECKED TRANSMISSION FLUID AND REPROGRAMMED TRANSMISSION. THEY WERE UNABLE TO DETERMINE AN ISSUE. THE PROBLEM PERSISTS AND IS INTERMITTENT.
TAKATA RECALL BOTH OF MY REAR PASSENGER DOOR HANDLES HAVE COMPLETELY COME OF NOT ALLOWING ME TO OPEN MY DOORS FROM THE OUTSIDE. THE VEHICLE WAS STATIONARY WHEN IT HAPPENED.
TWICE, WHILE DRIVING SLOWLY AND PREPARING TO STOP THE ENGINE REVS FAST IN ATTEMPT TO RACE ON FORWARD ALTHO I AM SLOWING DOWN AND PREPARING TO PARK VEHICLE. I AM FORCED TO REACT BY RUSHING & PUTTING MY FOOT ON THE BRAKE TO STOP THE RACING OF THE ENGINE.
I HAVE HAD THE FRONT PASSENGER HIGH AND LOW BEAM REPLACED TWICE AND IT IS OUT AGAIN. THIS IS THE SECOND TIME THIS YEAR WITHIN 6 MONTHS
DOOR HANDLES. FIRST THE DRIVER'S SIDE FRONT DOOR WAS UNABLE TO BE OPENED FROM THE OUTSIDE AND REQUIRED REPLACEMENT. THE NEXT HANDLE TO BREAK, SAME ISSUE, WAS THE REAR DRIVER'S SIDE ONE. NOW, THE FRONT PASSENGER SIDE DOOR HAS THE SAME ISSUE, WHERE THE DOOR HANDLE WILL NOT ALLOW THE DOOR TO OPEN FROM THE OUTSIDE. THIS IS A SAFETY ISSUE, ESPECIALLY IN THE CASE OF AN ACCIDENT OR HEALTH EMERGENCY, AND AN EXPENSIVE REPAIR. THE MOST RECENT HANDLE BROKE ON JUNE 16, 2019. THE FIRST HANDLE, THE DRIVER'S SIDE DOOR, BROKE IN AUGUST OF 2017. THE SECOND DOOR HANDLE BROKE LATER THAT YEAR.
HEAD LIGHT BURN OUT EVERY FEW MONTHS PASSENGER SIDE. REPALCED HEAD LAMP DOZEN TIMES ALREADY.
ENGINE LIGHT IS ON, KEEPS STALLING OUT AT A STOP OR WHEN TURNING, SMELLS LIKE SOMETHING BURNING, NOW MAKING A ROUGH GRINDING NOISE FROM MOTOR. KEEPS GOING THROUGH OIL, PUTTING TWO QUARTS OF OIL IN EVERY OTHER DAY. PASSENGER SIDE DOOR IN BACK WONT OPEN FROM THE OUTSIDE. THE PASSENGER SIDE HEADLIGHT KEEPS BLOWING OUT, THE TIRES ON THE FRONT END KEEP GOING BOLD.
DRIVING DOWN THE HIGHWAY AND MY HOOD FLEW UP CAUSING HEAVY HOOD DAMAGE AND THE TOP OF THE SUV
A FEW MONTHS AGO MY REAR BRAKES SUDDENLY STARTED MAKING NOISE. I MAINTAIN MY VEHICLES VERY WELL SO I WAS SURPRISED IT HAPPENED SO SUDDENLY. WHEN I TOOK IT IN THEY TOLD ME THE CALIPERS HAD SLIPPED AND MY BRAKES AND ROTORS NEEDED REPLACING. I NOTICED A LEAK IN MY GARAGE AS WELL. NEVER RECEIVED A RECALL OR WARNING NOTICE FROM KIA. WHEN I ENTERED MY VIN MY VEHICLE DOESN'T FALL UNDER THE RECALL EVEN THOUGH THAT'S EXACTLY WHAT HAPPENED TO MY VEHICLE. I DIDN'T EVEN REALIZE THIS UNTIL I WAS LOOKING FOR A RECALL 9N A DIFFERENT ISSUE.
"TAKATA RECALL" THE ENGINE MAKES A LOUD WHINNING SOUND CONSTANTLY, START UP, DRIVING, AND WHILE SITTING STILL. AT TIMES WHILE DRIVING IT WILL FEEL LIKE THE CAR SKIPS (LIKE THE ENGINE WILL SHUT OFF, IT ALSO WILL NOT SHIFT THROUGH GEARS, SOMETIMES IT WILL SIT AT THE RPM OF 3 AND DOESN'T WANT TO SHIFT OUT OF GEARS. THIS IS WHILE USING BOTH THE AUTOMATIC AND MANUAL DRIVING.
TOWED A BOAT IN JULY OF 2018, STOPPED AT A STORE AND THE CAR WOULD NOT ALLOW ME TO PUT CAR IN PARK, HAD TO LOOK AT OWNER MANUAL TO FIND OUT HAD TO PUSH A LITTLE BUTTON BY THE PARKING GEAR FOR IT TO SHIFT INTO PARK OR DRIVE. AFTER WE UNHOOKED BOAT WENT BACK TO WORKING NORMAL.
THE VOLUME CONTROL ON STEERING WHEEL, AND OTHER ELECTRONICS WILL RANDOMLY MALFUNCTION. HAD WHERE I WOULD HAVE CRUSIE CONTROL ON AND TURN THE TURN SIGNAL ON AND IT WOULD SHUT OFF THE CRUISE CONTROL (ONLY THE LEFT TURN SIGNAL WOULD CAUSE THIS). THE VOLUME ON STEERING WHEEL, YOU WOULD GO TO TURN IT UP AND IT WOULD TURN IT DOWN INSTEAD, LIGHTS ON DASH SUCH AS THE STEEP DECLINE LIGHT, BRAKE LIGHT WILL RANDOMLY TURN ON AND IT IS NOT EVEN BEING USED.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2011 Kia Sorento → · Every Sorento year → · How the figures are calculated →