Page 6 of 6 · complaints 251–297 of 297

2016 Kia Sedona complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2016 record →

Exterior Lighting
Filed Nov 15, 201973,213 milesMA

REAR DIRECTIONALS FILL WITH RAIN WATER AND STOP FUNCTIONING.

Exterior Lighting
Filed Nov 1, 201985,782 milesTX

I HAVE A 2016 KIA SEDONA AND SOMETIMES WHILE DRIVING AT NIGHT EITHER ON THE FREEWAY OR CITY STREET MY HEADLIGHTS FLICKER OFF AND ON, SOMETIMES THEY WON'T TURN BACK ON UNTIL I TURN THE LIGHTS SWITCH. IT STARTED 2 YEARS AGO BUT NOW IT HAS BEEN HAPPENING MORE FREQUENTLY. ALSO, WHILE MY VAN IS PARKED AND THE ENGINE IS OFF THE HEADLIGHTS ARE TURNING ON BY THEMSELVES. I KEEP MY SWITCH ON AUTO. I MAKE SURE MY LIGHTS TURN OFF BEFORE LEAVING THE VAN BUT THEN I COME BACK AND THEY ARE ON. THIS IS THE SECOND TIME IT HAS DONE THAT. I HAVE TO CARRY A BATTERY CHARGER NOW JUST IN CASE I WON'T BE ABLE TO START MY VAN.

Engine
Filed Oct 30, 201955,657 milesGA

10-26-19 DRIVING ON HWY AT 60 MPH ON SAT. NIGHT AND I COULD TELL THE CAR HAD LOST POWER TO THE ENGINE. COASTED TO AN EMPTY PARKING LOT. TRIED TO CRANK. IT WOULD CRANK AND THEN DIE. LIGHTS STILL WORKED. THERE WAS A STRONG SMELL OF GASOLINE WHEN TRYING TO CRANK. HAD TO HAVE IT TOWED 60 MILES TO HOME. TRIED TO CRANK THE FOLLOWING DAY AND SMOKE BILLOWED OUT OF THE EXHAUST. GASOLINE SMELL EXTREMELY STRONG.

Air Bags
Filed Oct 21, 2019119,000 milesFL

AIRBAGS - THE SENSOR LIGHT KEEPS COMING ON AT RANDOM TIMES, THEN WILL TURN OFF FOR A FEW SECONDS, THEN COME BACK ON. THERE IS NOT ONE CERTAIN THING THAT CAUSES THIS (IE BUMPS, BREAKING, ACCELERATION, ETC). NOT SURE IF THIS IS A BAD SENSOR ISSUE OR WHAT IT COULD BE. SEATBELTS - FRONT PASSENGER SIDE SEATBELT WILL 'LOCK' INTO PLACE WHILE DRIVING (LIKE AFTER YOU WOULD STOP SUDDENLY), AND THE ONLY WAY TO UNDO IT, IS TO RELEASE THE SEATBELT.

Service Brakes
Filed Oct 20, 201975,000 milesSC

OUR VEHICLE HAS THE ELECTRONIC STABILITY LIGHT, ABS, LIGHT ON. IT OVER HEATS IF SITTING STILL. THE COOLING FAN IS NOT WORKING REPLACED THE FUSE RELAY. FOR THE COOLING FAN, STILL NO COOLING FAN. CONSTANTLY FILLING THE COOLANT. IT SEEMS TO BE ELECTRICAL BUT I DECIDED TO WAIT FOR A PRO TO SEE IF IT IS RECALL RELATED. WHEN THE LIGHT FIRST CAME ON WHILE THE VAN WAS IN MOTION 55 MPH, THE LIGHTS CAME ON AND WENT OFF THREE TIMES FOR STAYING ON. " ABS,ELECTRONIC STABILITY CONTROL, THIS IS WHEN THE OVERHEATING PROBLEM STARTED WHILE IDLING.

Electrical System
Filed Oct 4, 201940,000 milesPA

I HAVE NEEDED TO HAVE THE SLIDING PASSENGER DOOR MOTORS REPLACED (ONCE IN 2018, CURRENTLY WORKING ON IT A SECOND TIME 2019) AS THE DOORS WOULD NOT FULLY LATCH. THEY WOULD CLOSE INTO POSITION IN THE FRONT LATCH BUT WOULD NOT PULL COMPLETELY SHUT IN THE BACK PART OF THE DOOR. ONCE THE DOOR IS PUSHED SHUT, IT STAYS SHUT, BUT YOU NEED TO PUSH IT TO CLOSE IT. I HAVE A VIDEO BUT I CANNOT UPLOAD IT.

Electrical System
Filed Aug 16, 201970,000 milesWA

THE PASSENGER MOTORIZED SLIDING DOOR DOES NOT ALWAY LATCH CLOSED. THERE IS A SERVICE ADVISORY TO REPAIR BUT NO RECALL. VEHICLE FAILING TO LATCH COULD CAUSE THE DOOR TO OPEN WHILE IN MOTION.

Unknown or Other
Filed Jul 12, 2019OK

SIGNAL LIGHTS DOES NOT ALWAYS WORK WHEN THEY TURNED ON. IN SOME INSTANCES IF I TURN SIGNAL ON TO GO RIGHT, LEFT SIGNAL LIGHT COMES ON. HEADLIGHTS CAN ALSO TURN OFF UPON TURNING ON SIGNAL LIGHTS. I BELIEVE THIS IS A SAFETY ISSUE

Electrical System
Filed Jun 11, 2019FL

TL* THE CONTACT OWNS A 2016 KIA SEDONA. THE CONTACT STATED THAT THERE WAS AN INTERNAL ELECTRICAL FAILURE AND THE REAR DOORS UNLOCKED WITHOUT WARNING. IN ADDITION, THE BRAKE LIGHTS ILLUMINATED AND THE RADIO SHORTED IN AND OUT. CENTURY KIA OF TAMPA (4340 W HILLSBOROUGH AVE, TAMPA, FL 33614, (844) 757-2536) WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS WAITING FOR A RESPONSE TO RECEIVE AN APPOINTMENT FOR DIAGNOSTIC TESTING AND REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Unknown or Other
Filed May 21, 201950,000 milesSC

I WAS USING MY BLUETOOTH AND MY RADIO AND BLUE TOOTH STOPPED WORKING. IT SHUT OFF AND WOULD NOT TURN BACK ON. WHEN I TRIED TALKING THE PEOPLE ON THE PHONE COULD NOT HEAR ME AND I COULD NOT HEAR THEM. WHEN I SHUT OFF THE BLUETOOTH THE PERSON COULD HEAR ME AND I COULD HEAR THEM. IF I SHUT OFF THE CAR AND TURNED IT BACK ON IT STILL WOULDN'T WORK. AFTER ABOUT 20 MINUTES IT STARTED WORKING LIKE IT SHOULD AGAIN. THIS HAS HAPPENED TWICE.

Electrical System
Filed May 16, 201974,000 milesTX

THIS IS A PROBLEM THAT HAPPENS EVERYDAY, AND AT NIGHT. TWO THINGS, ONE THE TURN SIGNALS DO NOT ENGAGE, YOU'LL PUSH THE STALK UP/DOWN TO INDICATE A LEFT OR RIGHT-HAND TURN, AND THE EXTERNAL SIGNALS DO NOT LIGHT. EITHER TURNING THE STEERING WHEEL OR PUSHING THE TURN SIGNAL STALK BACK TO THE CENTER POSITION AND THEN PUSHING THE STALK BACK TO THE DESIRED LEFT/RIGHT INDICATOR. ALSO AT NIGHT, THE HEADLIGHTS WILL TURN OFF BY THEMSELVES. YOU USUAULLY HAVE TO RAPIDLY WORK THE HEADLIGHT SWITCH ON THE END OF THE TURN SIGNAL STALK TO GET THEM TO TURN BACK ON. THIS IS HIGHLY DANGEROUS AT NIGHT, AND KIA REFUSES TO REPAIR THE VEHICLE.

Engine
Filed May 15, 201923,000 milesNY

WHILE DRIVING, THERE WAS A SPONTANEOUS EXPLOSION FROM UNDER THE HOOD ACCOMPANIED BY A GUSH OF OIL FROM UNDER THE CAR. THE CAR DID NOT CATCH FIRE BUT THERE WERE SPARKS. THE OIL THAT SPILLED FROM UNDER THE CAR CAUSED THE CAR TO SLIP OUT OF CONTROL.

Electrical System
Filed Mar 30, 2019120,000 milesIL

A FEW MONTHS BACK I STARTED HAVING ISSUES WITH THE CHARGING SYSTEM. I WAS BEING TOLD IT WAS THE ALTERNATOR. I REPLACED THE ALTERNATOR TWICE AND BATTERY TWICE. MY VEHICLE IS NOW IN THE SHOP AND THEY ARE TELLING ME IT'S THE PCM COMPUTER. THEY GOT A PCM AND REPLACED IT CHARGED AND WORKED FINE RIGHT AFTER BUT THE NEXT DAY IT CONTINUED TO HAVE CHARGING ISSUES. THERE HAVING TO RE ORDER ANOTHER NEW PCM. THERE IS A MAJOR PROBLEM WITH MY CAR. WE ARE FIXING THE PROBLEMS THAT ARE SHOWING UP AS BEING WRONG AND IT IS NOT WORKING. THIS SHOULD BE A RECALL ISSUE.. THERE'S MORE GOING ON HERE. EXATREMLY UNHAPPY BEING THIS CAR IS ONLY 3 YEARS OLD (PROBLEM STARTED IN JANUARY)

Electrical System
Filed Mar 29, 201944,000 milesCA

MY MULTIMEDIA DISPLAY STOPPED PROJECTING. IT WOULDN'T ALLOW ME TO SEE THE BACKUP CAMERA WHEN IN REVERSE. RESTARTING DIDN'T FIX THE ISSUE AND IT WAS DIAGNOSED BY KIA AS A FAULTY SYSTEM. WARRANTY ONLY COVERED IT UNTIL 36,000 MILES AND I'M AT 44,000. IT'S UNSAFE TO NOT BE ABLE TO SEE BEHIND ME DUE TO THE LARGE STATURE OF MY VEHICLE. ALSO COULDN'T CONTROL BLUETOOTH OR PHONE CONNECTION TO ALLOW ME CONTACT TO SAFETY PERSONNEL UNLESS I WAS UNSAFE BY USING MY PHONE.

Structure › Body
Filed Mar 25, 201940,000 milesNC

BOTH OF THE SLIDING DOORS ON MY 2016 KIA SEDONA DO NOT CLOSE COMPLETELY WHEN USED IN AUTOMATIC MODE. THEY DO NOT LATCH PROPERLY AND THE "DOOR OPEN" LIGHT AS WELL AS ALL INTERIOR LIGHTS REMAINS ON. I HAVE TO PHYSICALLY PUSH THE DOOR SHUT IN ORDER FOR IT TO LATCH. THE DOOR ALSO MAKES A LOUD NOISE WHEN ATTEMPTING TO CLOSE. THIS OCCURS WHEN STATIONARY AND ON ANY TYPE OF GROUND (FLAT, HILL, ETC) ONE DOOR WAS REPAIRED BY THE DEALER BUT THE SECOND DOOR STARTED HAVING THIS ISSUE AFTER THE WARRANTY EXPIRED, UNFORTUNATELY.

Air Bags
Filed Mar 1, 201948,000 milesWA

WE PURCHASED BRAND NEW A 2016 KIA SEDONA FROM THE DEALERSHIP. WITHIN THE 2 YEARS WE OWNED IT WE HAD TO TAKE IT INTO THE DEALERSHIP FOUR TIMES BECAUSE THE AIRBAG LIGHT WOULD COME ON AND STAY ON, OR WOULD FLICKER OFF AND ONE AS I WAS DRIVING DOWN THE ROAD. THEY FOUND IT TO BE AN ISSUE WITH THE PASSENGER AIRBAG. THEY REPAIRED IT THE FIRST THREE TIMES AND THE LIGHT WOULD STAY OFF FOR A WHILE. THE FOURTH TIME WE TOOK IT IN THEY SAID THEY WERE GOING TO TRY REPLACING THE WHOLE SEAT TO SEE IF THAT HELPED. WE DECIDED THAT WE DIDN'T WANT TO RISK IT HAPPENING AGAIN AS THE VAN WAS LESS THAN 2,000 MILES FROM BEING OUT OF WARRANTY. SO, WE TRADED IT IN FOR A 2018 KIA SEDONA WHICH NOW, AT 1400 MILES, HAS THE SAME ISSUE! WE HAVE ALREADY TAKEN IT IN TWICE TO THE HAVE ISSUE REPAIRED. WHAT ARE THE ODDS OF HAVING THE EXACT SAME ISSUE?

Electrical System
Filed Feb 14, 20195 milesOH

WHILE DRIVING AT NIGHT HEADLIGHTS AND TAIL LIGHTS ALL GO OUT FOR A MINUTE AND THEN THEY COME BACK ON. THIS COULD HAPPEN 1-3 TIMES OF DRIVING.

Electrical System
Filed Feb 14, 201910,000 milesOH

EVERY ONCE IN A WHILE THE LEFT TURN SIGNAL WILL NOT WORK. YOU MOVE THE STEERING WHEEL LEFT AND RIGHT LIGKE YOU ARE TURNING AND IT WILL WORK. OR HEADLIGHTS WILL GO OUT WHEN YOU TURN ON YOUR LEFT TURN SIGNAL AT NIGHT TIME AND WHEN THE TURN SIGNAL GOES OFF THE HEADLIGHTS AND TAIL LIGHTS WILL COME BACK ON. VERY HIGHLY UNSAFE WHILE DRIVING. ALSO WHEN DRIVING AT NIGHT THE HEADLIGHTS ARE VERY DIM. THEY DO NOT SHINE OUT FAR ENOUGH EXSPECIALLY AT HIGHWAY SPEEDS. THEY ARE POINTING DOWN TO EARLY. TRIED ADJUSTING NO HELP. ALSO TRIED LES HEADLIGHTS HELPED A LITTLE BUT NOTHING TO REALLY SATISFY THE SAFETY OF MY FAMILY WHILE TRAVELING.

Structure › Body
Filed Jan 30, 2019TN

MY 2016 KIA SEDONA LX IS HAVING ISSUES WITH THE SLIDING DOORS NOT CLOSING ALL THE WAY. THE DRIVER SIDE SLIDING DOOR WAS WORKED ON WHEN WE BOUGHT IT BUT IT HAS REVERTED TO NOT LOCKING ONCE CLOSED EVERY TIME WE CLOSE IT. THE PASSENGER SLIDING DOOR IS STILL RANDOM. IT'S ONLY WHEN WE HAVE THEM OPENING/CLOSING WITH THE POWER OPTION. WHEN THE POWER OPTION IS TURNED OFF AND WE MANUALLY OPEN/SHUT THE DOORS, THEY DO LATCH AND THERE IS NO ISSUE.

Latches/Locks/Linkages › Doors › Latch
Filed Nov 1, 201839,000 milesMD

TL* THE CONTACT OWNS A 2016 KIA SEDONA. THE CONTACT STATED THAT THE PASSENGER'S SIDE SLIDING DOOR FAILS TO LATCH AND LOCK. THE CONTACT MENTIONED THAT WHILE DRIVING AT 40 MPH, THE DOOR AJAR WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO KING KIA (953 N FREDERICK AVE, GAITHERSBURG, MD 20879 (301) 948-3333) WHERE THE CONTACT WAS INFORMED THAT THE DOOR LATCH WAS NOT BINDING AND THE SLIDING DOOR WAS REPROGRAMMED. THE CONTACT STATED THAT AFTER THE REPAIR THE FAILURE REOCCURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 39,000.

Fuel/Propulsion SystemCrashFire
Filed Sep 15, 201820,000 milesNY

I WAS DRIVING GOING WESTBOUND ON HIGHWAY 84 IN PENNSYLVANIA AND HIT A DEER GOING 65MPH. I PULLED OVER TO THE SIDE OF THE HIGHWAY. I WALKED OUT TO THE MILE MARKER AND WHEN I TURNED AROUND MY CAR WAS ON FULLY ENGULFED IN FLAMES. EVENTUALLY MY CAR BLEW UP AND I LOST EVERYTHING.

Seat Belts
Filed Sep 12, 201836,400 milesFL

CENTER SEAT BELT IN THE MIDDLE BACK ROW WHICH PULLS DOWN FROM THE ROOF OF THE VEHICLE FAILED WHEN MAKING A QUICK STOP TO AVOID AN ACCIDENT DUE TO ANOTHER CAR IMPROPERLY CHANGING LANES INTO OUR LANE. SPEED OF TRAVEL WAS 45MPH ON THE STRAIGHT AWAY ON A CITY STREET. THE PASSENGER'S HEAD WAS AIMING FOR THE CENTER CONSOLE AND WAS BUFFERED BY THE PASSENGER EXTENDING HIS HANDS TO NOT HIT THE CENTER CONSOLE. THE SEAT BELT APPEARS TO BE WORKING NOW, BUT WE CANNOT BE SURE THAT IT WILL CONTINUE TO FUNCTION PROPERLY OR IF THE OTHERS MAY ALSO WORK INTERMITTENTLY IN THE FUTURE.

Structure › Body › Door1 injured
Filed Aug 2, 201854,000 milesOH

TL* THE CONTACT OWNS A 2016 KIA SEDONA. THE CONTACT TOOK THE VEHICLE TO DUTCH MILLER KIA OF CHARLESTON (335 MACCORKLE AVENUE SW, SOUTH CHARLESTON, WV 25303) TO BE SERVICED PER NHTSA CAMPAIGN NUMBER: 18V338000 (STRUCTURE, ELECTRICAL SYSTEM), BUT THE CONTACT STATED THAT THE REMEDY FAILED. THE CONTACT STATED THAT THE POWER SLIDING DOOR DID NOT AUTO-REVERSE AND CRUSHED THE CONTACT'S UPPER ARM. MEDICAL ATTENTION WAS REQUIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS OPENED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 54,000. THE VIN WAS NOT AVAILABLE.

Tires › Tread/Belt
Filed Jul 12, 201819,500 milesFL

TL* THE CONTACT OWNS A 2016 KIA SEDONA EQUIPPED WITH KUMHO CRUGEN TIRES, SIZE: 235/65R17 (NA). WHEN THE VEHICLE WAS TAKEN TO JENKINS KIA OF OCALA (2305 SW COLLEGE RD, OCALA, FL 34471, (352) 414-4553) FOR AN ALIGNMENT, THE CONTACT WAS INFORMED THAT THE BELTS WERE SEPARATING FROM THE THREAD ON ALL THE TIRES. THE TIRES WERE CHANGED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DOT NUMBER WAS UNKNOWN. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 19,500.

Structure › Body
Filed Jul 5, 201865,000 milesCA

THIS IS AN ONGOING INCIDENT AND ISSUE. THE MOTOR ON THE SLIDING DOORS IS NOT HIGH QUALITY AND GOES OUT VERY QUICKLY. IN MY CASE IN LESS THAN 2 YEARS, IN OTHER CASES I HAVE READ ONLINE SOME ARE IN LESS THAN A YEAR. WHEN THE MOTOR IS GOING OUT, THE DOORS WILL MAKE A LOUD NOISE UPON CLOSING AND APPEAR CLOSED. HOWEVER THEY ARE NOT PROPERLY LATCHED AND THEREFORE NOT PROPERLY SECURING THE PASSENGERS INSIDE.

Electrical System
Filed Jun 26, 201854,166 milesFL

POWER SLIDING DOORS MAKE LOUD GRINDING NOISES WHEN CLOSEING AND OPENING. IN ADDITION THE POWER SLIDING DOORS CONTINUED TO CLOSE ON ME WHILE I WAS TRYING TO PUSH IT BACK OPEN. CAR WAS PARKED IN THE DRIVEWAY AND OFF, MY FRONT PASSENGER PRESSED THE OVERHEAD PSD BUTTON BEFORE HE REALIZED THE KIDS HADN'T FINISHED CLIMBING OUT.

Unknown or Other
Filed Jun 24, 2018CT

KIA HAS HAD A MINIMAL OF 9 ATTEMPTS TO RECTIFY MY BLINKERS NOT WORKING AND WHEN WORKING, THEY DID SO INCORRECTLY. THE DOORS WERE ALSO OPENING WITHOUT COMMAND AND SOMETIMES THE OPEN DOOR LIGHT INDICATES THE DOORS ARE OPEN WHEN NOT. THEY HAVE NOT BEEN ABLE TO FIX THIS. THEY HAVE MADE IT CLEAR THEY WISH TO CONTINUE TO DO THIS AND KIA EXECUTIVES LEAD MECHANIC IS IN AGREEMENT WITH ME THEY SHOULD HAVE RECALLED THIS VEHICLE AFTER THE FIRST TIME IT HAPPENED. THE DOORS OPEN WHEN MOVING AND NOT MOVING. I HAVE PLENTY OF VIDEO RECORDINGS TO VERIFY.

Structure › Body
Filed Jun 23, 2018300 milesFL

THE VAN SLIDING DOORS DO NOT CLOSE PROPERLY. WHEN DRIVING, THE DOOR AJAR ALERT WILL LIGHT UP ON THE DASHBOARD. WE HAVE TO STOP THE CAR AND PUSH ON THE DOORS TO GET THEM TO CLOSE COMPLETELY. THE DOORS MAKE A LOUD GROANING SOUND WHEN THEY ARE CLOSING AND DO NOT CLOSE ALL THE WAY. THE DOORS WILL RE-OPEN EVEN AFTER YOU HAVE ATTEMPTED TO CLOSE THE DOOR.

Unknown or Other
Filed Jun 7, 20187,500 milesWA

THE POWER SLIDING DOORS HAVE CRUSHED ME TO THE POINT OF BRUSING MY RIBS. THEY DID NOT RETRACT WITH ME IN THE DOORWAY. SLIDING POWER DOORS FAIL TO RETRACT WHEN PRESSURE IS APPLIED AND SOMETIMES SPONTANEOUSLY CLOSE WITHOUT BUTTONS PUSHED OR HANDLES BEING TOUCHED (VEHICLE WAS SOLD TO US WITH DOCUMENTED DOOR NOISE ISSUES THAT WAS UNDISCLOSED TO US) DOORS WILL ALSO ALERT THAT THEY ARE OPEN WHILE DRIVING. DOORS CAN NOT BE OPENED UNLESS VAN IS IN PARK. WE HAVE HAD TO PULL OVER ON THE INTERSTATE PUT VAN IN PARK OPEN AND RECLOSE DOORS TO GET THE ALARM TO TURN OFF. ALL INTERMITTEN ISSUES THAT CANNOT BE DUPLICATED BUT HIGHLY UNSAFE

Exterior Lighting
Filed Dec 4, 201749,000 milesSC

WAS DRIVING ON AN INTERSTATE HIGHWAY AT NIGHT WHEN SUDDENLY THE DASHBOARD LIGHTS WENT OUT. AFTER A FEW SECONDS, THE HEADLIGHTS WENT OUT AS WELL. THIS WAS DEFINITELY A LIFE-THREATENING SITUATION! IT HAPPENED ON A 2200 MILE TRIP AND NECESSITATED CHANGING PLANS, MOTEL RESERVATIONS, AND ARRIVING LATE AT THE DESTINATION, BECAUSE... IT WAS THE WEEKEND (NO SERVICE AVAILABLE) AND WE HAD TO DRIVE ONLY IN DAYLIGHT HOURS. TAKING IT TO A KIA DEALER ASAP, BUT AM EXPECTING AN "WE CAN'T FIND ANYTHING WRONG BECAUSE IT'S AN INTERMITTENT PROBLEM." RESPONSE.

Service BrakesCrash
Filed Nov 16, 201725,964 milesFL

WHILE PULLING INTO MY DRIVEWAY GOING BETWEEN 5-10 MPH I APPLIED THE BRAKE AND THE VEHICLE LUNGED FORWARD INTO MY GARAGE DOOR WHICH WAS CLOSED AND DAMAGED ANOTHER CAR PARKED IN THE GARAGE. IF THE OTHER CAR WAS NOT THERE TO STOP IT I MAY HAVE BEEN KILLED. I REPORTED THIS TO KIA AND THE INVESTIGATION ONLY SHOWED A BLOWN FUSE WHEN THEY CONNECTED IT TO THE TESTER. THERE ARE TWO OTHER ACCIDENTS THAT I KNOW OF WITH SIMILAR CIRCUMSTANCES, PLEASE CHECK INTO THIS BEFORE SOMEONE IS KILLED OR LOSES MONEY DUE TO SOMETHING THAT WAS NOT THEIR FAULT. BY THE WAY I WAS TURNING RIGHT INTO MY DRIVEWAY AND MY HUSBAND WAS BACKING OUT IN HIS CAR WHEN THIS TOOK PLACE AND HE SAW THE WHOLE THING.

Visibility/Wiper
Filed Nov 13, 201726,000 milesMI

TL* THE CONTACT OWNS A 2016 KIA SEDONA. THE CONTACT STATED THAT THE SUN ROOF SPONTANEOUSLY SHATTERED WHILE DRIVING 65 MPH. THE FAILURE OCCURRED WITHOUT WARNING. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO JEFFREY KIA (30900 GRATIOT AVE, ROSEVILLE, MI), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 26,000. *BF UPDATED 8/13/18*JB

Air Bags
Filed Oct 18, 201728,500 milesMD

AIR BAG LIGHT COMES ON AND OFF FREQUENTLY WITH NO EXPLANATION AS TO WHY. THE PASSENGER SEAT BELT LIGHT BLINKS ON AND OFF WITH NO PASSENGER AND NOTHING IN THE SEAT. THIS HAPPENS WHILE DRIVING THE VEHICLE OR AT START UP OF THE VEHICLE THE LIGHTS MAY STAY ON. I FEAR THAT IF NEEDED MY AIRBAGS MAY NOT DEPLOY PROPERLY.

Unknown or Other
Filed Jul 11, 2017TN

I OWN A KIA SEDONA 2016 HAVE ABOUT 20000 I AM THE SECOND OWNER I WAS TAKED TO THE SERVICE TO THE SAME DEALER WHERE I BOUGHT AND THE TECHNICIAN TALK ME THEM WILL GO TO CHECK THE BRAKE SYSTEM AND IAGREE, LATTER THE SAME DAY HE CALL ME AND TALK ME ABOUT SOME VIBRATION IN THE STEERING WELL I READY KNOW ABOUT SO HE TALK ME THE ROTORS HAVE TO BE RESURFACED FOR REAL THIS VEHICLE ONLY HAVE 20000 MILES HE EXPLAINS TO ME ME ABOUT THE WEIGHT AND THE SIZE BUT I NEVER HAVE THIS DONE BEFORE IN ANY CAR I BEEN DRIVING OR OWNED IN MY ENTIRE LIFE I JUST LIKE TO KNOW IS KIA USE THE RIGHT QUALITY OF THE MATERIAL FOR THIS TYPE OF VEHICLE THANKS FOR YOU ATTENTION

Vehicle Speed ControlCrash1 injured
Filed Jun 28, 20171,041 milesCO

RENTED A CAR FROM THE AIRPORT IN DENVER AND IT WAS THE LAST 4 CARS ON THERE LOT. I WAS DRIVING THE CAR LOST IN DENVER CAR WAS PULLING TO THE CENTER OF THE CARON BOTH SIDES. I SAID THERE IS SOMETHING WRONG WITH THIS CAR. I WAS LOOKING FOR STREET SIGNS ABOUT 20 MPH AND THE CAR TOOK OFF AND HIT 2 CARS THE AIR BAGS WENT OFF I LET GO OF STREEING WHEEL AND THE CAR WAS TOWED TO THE SALVAGE LOT IN 20 DAYS RENTAL PLACE NEVER CONTACTED ME PUT MONEY BACK IN MY ACCT AND NEVER GAVE ME MY THINGS IN TRAVEL. NOW I HAVE TO GET A LAWYER TO DEFEND ME. AND I AM BLESS I HAVE A BROKEN SCREW IN MY FUSION AND I COULD OF BEEN PARALYZED THIS CAR SHOULD NOT BE ON THE ROAD.

Latches/Locks/Linkages › Hatchback/Liftgate › Lock
Filed May 12, 20179,960 milesCA

TL* THE CONTACT OWNS A 2016 KIA SEDONA. WHILE ATTEMPTING TO START THE VEHICLE, THE KEY FAILED TO TURN IN THE IGNITION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. THE CONTACT ALSO STATED THAT THE REAR HATCH WAS DIFFICULT TO OPEN AFTER BEING UNLOCKED WITH THE KEY FOB. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 9,960.

Engine
Filed Apr 7, 2017CO

VEHICLE ENGINE WILL RANDOMLY SHUT OFF WHILE DRIVING, CAUSING COMPLETE POWER FAILURE, INCLUDING POWER STEERING. IT HAS HAPPENED 7 TIMES IN 5 MONTHS. IT HAS HAPPENED FOUR TIMES WHILE SLOWING TO A STOP, TWICE WHILE EASING THROUGH A DRIVE THRU, AND ONCE WHILE GOING 30MPH DOWN A MAIN CITY STREET.

Service Brakes
Filed Mar 30, 2017750 milesTX

THE PERSISTENT PROBLEM THAT WE HAVE HAD WITH OUR VEHICLE IS THE ENGINE SHUTS DOWN WHILE DRIVING, CAUSING A SERIOUS SAFETY HAZARD. THE SAFETY HAZARD IS SERIOUS IN THAT, WHILE THE VEHICLE IS IN MOTION, POWER STEERING SHUTS OFF AND THE BRAKES ARE SLOW TO WORK. EACH OCCURRENCE HAS HAPPENED WHEN THE VEHICLE IS IN DRIVE AND MOVING AT A SPEED OF APPROXIMATELY 20-25 MPH. THIS HAS HAPPENED 3 TIMES: - JANUARY 29,2017 - JANUARY 30, 2017 - FEBRUARY 16, 2017 THE CIRCUMSTANCES IN EACH INSTANCE INCLUDED DRIVING AND MAINTAINING APPROXIMATELY 20-25 MPH. OTHER FACTORS ARE UNKNOWN. FORTUNATELY, IN EACH INSTANCE, I WAS ABLE TO PULL SAFELY TO THE SIDE OF THE ROAD AND ASSESS THE VEHICLE. THE FIRST TWO OCCURRENCES, I PUSHED THE START BUTTON AND IT WAS EVIDENT THE VEHICLE STARTING SYSTEM WAS ACTING UNUSUAL AS IT TRIED STARTING. THE VEHICLE EVENTUALLY STARTED AND I WAS ABLE TO CONTINUE DRIVING. THE THIRD OCCURRENCE ON FEBRUARY 16, 2017, I TOOK KIA'S ADVICE AND DID NOT ATTEMPT TO START THE VEHICLE AND CONTACTED KIA ROADSIDE SERVICE. THE SECOND EVENT OCCURRED THE NEXT DAY ON JANUARY 30, 2016 UNDER SIMILAR CIRCUMSTANCES. AGAIN I WAS ABLE TO PULL OVER WITHOUT THE POWER STEERING SYSTEM FUNCTIONING PROPERLY TO A SAFE AREA AND RE-START THE VEHICLE WITH THE SAME UNCOMMON SOUNDS FROM THE STARTING SYSTEM. I CALLED JOE MYERS KIA IN HOUSTON, TEXAS AND EXPLAINED THE OCCURRENCES. ON JANUARY 31, I DROVE THE VEHICLE TO JOE MYERS KIA FOR TROUBLESHOOTING AND REPAIR OF THE VEHICLE. THE VEHICLE HAS BEEN TO THE DEALERSHI

Seat Belts
Filed Dec 22, 2016NY

THE 2ND ROW CENTER SEAT BELT IS DEFECTIVE AND CAN NOT HOLD AN OCCUPANT. THE CENTER SEAT BELT HAD NEVER BEEN USED BEFORE TODAY - THE BUCKLES WERE STILL WRAPPED IN BLUE PLASTIC FROM THE FACTORY. UPON ATTEMPTED FIRST USE, THE SMALLER LATCHPLATE WOULD NOT GO INTO THE SMALLER BUCKLE. THE WHITE RELEASE BUTTON ON THE SMALLER BUCKLE WAS DEPRESSED INWARDS - WHICH IT SHOULD NOT HAVE BEEN. THE SMALLER LATCHPLATE WOULD GO INTO THE BUCKLE AND GIVE A FALSE LATCH AND THEN AT EVEN A LITTLE BIT OF PULLING ON THE BELT THE LATCHPLATE WOULD COME OUT OF THE BUCKLE. NOTE: BECAUSE THIS SHOULDER BELT COMES FROM THE ROOF THERE ARE 2 BUCKLES AND 2 LATCHPLATES. THE DEFECT WAS WITH THE SMALLER LATCHPLATE THAT WOULD NOT LATCH PROPERLY INTO THE SMALLER BUCKLE.

Vehicle Speed ControlCrash
Filed Nov 27, 2016MI

MY DAUGHTER WAS DRIVING WHEN THIS INCIDENT OCCURRED. WHILE IN HEAVY TRAFFIC, SHE HAD COME TO A STOP. AFTER STOPPING THEN RESUMING A VERY SLOW SPEED (5 MPH OR LESS), WHILE HER FOOT WAS ON THE BRAKE PEDAL, THE VEHICLE LUNGED FORWARD IN TO THE VEHICLE IN FRONT OF HER, CAUSING SIGNIFICANT FRONT-END DAMAGE AND AIR BAG DEPLOYMENT. A FEW WEEKS PRIOR TO THIS, I WAS IN THE VEHICLE IN MY FRONT YARD AT A STAND STILL, ENGINE RUNNING AND TRANSMISSION IN DRIVE BECAUSE I WAS GOING TO BE MOVING IT SLIGHTLY, AND IT SUDDENLY LUNGED FORWARD WHILE MY FOOT WAS ON THE BRAKE. AT THE TIME I THOUGHT I HAD DONE SOMETHING WRONG, BUT NOW WITH A SIMILAR THING HAPPENING WITH A DIFFERENT DRIVER, AND SUCH EXTREME DAMAGE, THERE MUST BE A BIGGER PROBLEM. *TR

Visibility/Wiper
Filed Nov 21, 2016NY

SINCE THE LEASE FROM NEMET KIA STARTED IN JUNE 2016 THE EXTERIOR OF WINDSHIELD HAS HAD A FILM THAT SMEARS THE WINDOW AND OBSTRUCTS DRIVER VIEW IN THE RAIN. WHEN DRY THE WINDOW IS CLEAR BUT IN THE RAIN THE FILM BECOMES AN ISSUE. THERE WASN'T MUCH RAIN DURING THE SUMMER SO I DEALT WITH IT HOPING IT WOULD WEAR OFF THROUGH REGULAR USE OF THE WIPERS. I HAVE ALSO CLEANED THE GLASS NUMEROUS TIMES WITH NEGATIVE RESULTS. WHEN THE CAR CAME IN FOR THE FIRST SERVICE IN SEPT. 2016 THE TECH TRIED TO REMOVE THE FILM BUT THEY COULD NOT ADDRESS IT PROPERLY (NOTED ON WORK RECEIPT) AND THE FILM IS STILL THERE. DURING THE HEAVY RAINS OF THE LAST FEW DAYS THE CAR IS VERY DIFFICULT TO DRIVE DUE TO THE SMEARED WINDSHIELD. THE PROBLEM GETS WORSE WHEN DRIVING AT NIGHT IN THE RAIN. KIA DEALER KEPT CAR FROM OCTOBER 11-14 2016 AND ATTEMPTED TO CLEAN WINDOW AND VERIFIED THE PROBLEM REQUIRED REPLACEMENT OF WINDSHIELD. AS OF NOVEMBER 21, 2016 THE WINDSHIELD HAS YET TO BE REPLACED. KIA AND DEALER KEEP PUSHING BACK REPLACEMENT DATE AND THE CAR IS UNSAFE TO DRIVE. KIA HAS BEEN CONTACTED AND THEY ASSIGNED THE ISSUE CASE #K3296615.

Power Train
Filed Nov 12, 201625,000 milesKS

DRIVING AT 70 MPH WITH CRUISE CONTROL ON, EXPERIENCED LOUD "BUMP" ON SMOOTH HIGHWAY SURFACE WITH SUDDEN AND TOTAL LOSS OF ENGINE SPEED. PUT VEHICLE IN NEUTRAL AND WAS ABLE TO RESTART ENGINE. CRUISE CONTROL WAS NOT WORKING AT THAT TIME. CRUISE CONTROL WAS OPERATIVE LATER IN THE DAY AFTER ENGINE STOP AND RESTART. TOOK VEHICLE NEXT DAY TO DEALER. DEALER SAID THEY COULD FIND NOTHING WRONG WITH VEHICLE.

Air BagsCrash2 killed
Filed Sep 5, 20167,267 milesGA

MY MOTHER AND HER FRIEND WERE DRIVING APPROX. 35 MILES PER HOUR WHEN THE RIGHT REAR WHEEL WENT OFF THE ROAD CAUSING THEM TO GO INTO THE FRYING PAN RIVER IN BASALT, CO. THERE WAS APPROX. 42.1 DEGREE SLOPE. MY MOTHER WAS THE PASSENGER. WE RETRIEVED HER PICTURES AND VIDEO. SHE WAS VIDEO TAPING WITH HER CELL PHONE AT THE TIME OF THE ACCIDENT. THE PASSENGER WINDOW WAS DOWN. SHE SAID, "OH [XXX]", AND APPEARED TO REACH TO REMOVE HER SEATBELT. THEY WENT INTO THE RIVER. THEY WERE FOUND AT 4:30 PM WITH CAR SUBMERGED IN WATER AND BOTH DROWNED. NO DAMAGE TO THE CAR. THE SIDE AIRBAGS HAD GONE OFF AND THE FRONT WINDOWS WERE UP WITH THE AIRBAGS STICKING OUT WHEN THEY WERE FOUND. THE FRONT AIRBAGS DID NOT GO OFF. MY CONCERN IS THAT MY MOM KNEW SHE WOULD GET OUT BUT WHEN SHE TOOK A DEEP BREATH THE AIRBAGS KNOCKED HER AIR OUT. AND WE KNOW THE WINDOWS WERE DOWN BUT WENT UP. IF THE ELECTRICAL SHORTED OUT FROM BEING UNDER WATER, WHY DID THE WINDOWS GO UP AND NOT STAY WHERE THEY WERE, WHICH WAS OPEN. ALSO, THE DRIVERS SEAT MOVED FORWARD AFTER GOING INTO THE WATER. AND WE QUESTION IF AIRBAGS WENT OFF TO EARLY. BOTH THE AIR BAGS DEPLOYING AND WINDOWS GOING UP IMPEDED MY MOM GETTING OUT. THE POLICE REPORT SEEMS TO QUESTION WHY THE AIRBAGS WENT OFF ALSO. THERE WAS A REPORT THAT ANOTHER KIA SEDONA WAS DRIVING DOWN THE FREEWAY AND ALL THE DOORS FLEW OPEN. I'M WORRIED THAT WE WILL START SEEING MORE AND MORE ELECTRICAL PROBLEMS WITH KIA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOI

Fuel/Propulsion System
Filed Aug 16, 2016460 milesSC

WHEN FILLING THE GAS TANK TO FULL. STARTING THE CAR AND DRIVING IT, THE RPM'S FLUCTUATE DRASTICALLY, AND THE CAR "BUCKS" AT ANY SPEED (NO PARTICULAR SPEED, OBSERVED AT A STOP, ACCELERATING, CRUISE CONTROL, 45 MPH). ONCE THE GAS LEVEL IS LESS THAN FULL - AROUND 7/8 OF A TANK, THE VAN SEEMS TO DRIVE OK. THIS HAS HAPPENED ON 2 OCCASIONS. (2 FILL UPS TO FULL, 1 ADDITIONAL FILL UP TO 7/8 OF A TANK HAD NO ISSUE). THE SECOND FILL UP WAS THE WORST - THE CAR COMPLETELY SHUT OFF WHILE MAKING A TURN AT AN INTERSECTION. HAPPENED AGAIN THE SAME DAY, FROM A STOP, ACCELERATING TO TURN THE CAR SHUT OFF.

Exterior Lighting
Filed Aug 8, 201610,000 milesNJ

THE LOW BEAM HEADLIGHTS ARE MANUFACTURED TO A SPECIFICATION THAT GIVES VERY LIMITED LENGTH OF VISIBILITY MAKING FAST HIGHWAY DRIVING AT NIGHT VERY DANGEROUS. DEALERSHIP SAID IT WAS NORMAL, MANUFACTURER IS LOOKING INTO IT. SIMPLY PUT THEY ARE BY DEGREES POINTED DOWNWARD TOO EARLY AND THIS PROVIDES VERY LIMITED VISIBILITY AND VERY LIMITED REACTION TIME IN THE EVENT OF A DEER OR OTHER ROAD HAZARD - FORCING YOU TO USE HIGH BEAMS AT ALL TIMES AT HIGHWAY SPEED AT NIGHT TO ENSURE REASONABLE VISIBILITY

Structure › Body
Filed Jun 25, 2016MA

ON IIHS WEBSITE IT MENTIONS THAT KIA REPROGRAMMED THE AUTO LOCK FEATURE SO THAT THE DOORS WOULD STAY CLOSED IN A CRASH AND REDUCE INTRUSION. HOWEVER IF SOMEONE IS DROPPED IF THE LOCK IS DISENGAGED WHILE THE ENGINE IS RUNNING, PERHAPS WHILE DROPPING OFF A PASSENGER, THE DOOR DOES NOT LOCK AGAIN WHEN DRIVING. THIS COULD DEFEAT THE PURPOSE OF THE AUTO LOCK FEATURE.

Seat Belts
Filed Apr 8, 20163,000 milesNY

FRONT SEAT BELT UNLATCHES AND RETRACTS WHEN OBJECT ACCIDENTALLY SLID OFF CONSOLE BETWEEN FRONT SEATS AND FELL ONTO SEATBELT LOCKING MECHANISM. THIS OCCURRED DURING A LEFTWARD TURN. REPRODUCIBLE BY DROPPING CELL PHONE ONTO MECHANISM.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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