Page 4 of 4 · complaints 151–185 of 185

2005 Kia Sedona complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2005 record →

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jul 6, 20064,808 milesGA

2005 SEDONA BRAKES SQUEAK WHEN APPLIED. *TS THE VEHICLE WAS TAKEN TO THE DEALER WHO DETERMINED THAT THE ROTORS WERE GLAZED. BOTH FRONT ROTORS WERE RESURFACED. ONE WEEK LATER THE VEHICLE WAS TAKEN BACK TO THE DEALER BECAUSE THE BRAKES CONTINUED TO MAKE NOISE. THIS TIME THE DEALER REPLACED THE FRONT ROTORS. THE NOISE CONTINUED AND THE DEALER TOLD THE CONSUMER THAT BRAKE NOISE WAS NORMAL. NM

Electrical System
Filed Jun 26, 2006PA

THE DAY I PURCHASED MY 2005 KIA SEDONA THE RADIO STOPPED WORKING. THAT WAS REPLACED, THEN THE LIGHTER WENT. AGAIN THE RADIO AND THEN WITHIN THE FIRST THREE WEEKS THE BRAKES AND FRONT END WHICH HAS BEEN THE ONGOING PROBLEMS AND CONCERN TO DATE. WITH NUMEROUS TRIPS UP UNTIL 9/05 AND MY TAKING IT TO YET ANOTHER DEALER 9/05-1/06 LEADING TO IT BLOWING OUT A TIRE AND NOW THEM TELLING ME ALL ALONG OF COURSE THAT NOTHING IS OUTSIDE OF "NORMAL" OR THEIR FAULT ETC. HOWEVER BUYING THIS VEHICLE NEW AND IT SOUNDING AND LIKE SOMETHING I'VE NEVER HEARD BEFORE (AND I'VE DRIVEN FOR 20 YEARS MANY TYPES OF CARS NEW AND VERY OLD!) LET ALONE THE WAY IT SHAKES.. YET THEY ALWAYS LED ME TO BELIEVE I WAS NUTS. THEY DID REPLACED THE ROTORS FINALLY ONLY AFTER I TOOK IT TO SOMEONE ELSE WHO DOCUMENTED IT NEEDED IT AND I TOOK IT BACK WITH THE PAPER WORK AND THAT WASN'T UNTIL AUGUST (I BOUGHT IT IN MAY) AND THEY'D BLOWN ME OFF FOR TWO MONTHS. I'VE CALLED KIA MAIN OFFICE WHO ALSO IS MAKING IT NOT THEIR PROBLEM IT'S A "NORMAL" WEAR ISSUE. THERE IS NO CAR THAT SOUNDS AND FEELS LIKE THIS UPON BRAKING. READING YOUR SITE AT LEAST I KNOW I'M NOT ALONE FINALLY WHICH IS WHAT *THEY* WANT YOU TO THINK! *NM

Engine and Engine Cooling › Engine
Filed Jun 23, 2006TX

DT*: THE CONTACT STATED ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO DEALERS WHERE THEY DETERMINED THE CYLINOID VALVE WAS STUCK IN THE CLOSED POSITION. THE CYLINOID WAS REPAIRED AND THE NEXT DAY THE ENGINE LIGHT ILLUMINATED AGAIN. WHEN THE DEALERS ALERT, THEY ADVISED THE VEHICLE TO BE TAKEN TO AN INDEPENDENT AUTO SHOP. THE INDEPENDENT AUTO SHOP ALSO DIAGNOSED THE PROBLEM AS THE CYLINOID VALVE WAS BEING STUCK IN THE CLOSED POSITION. WHEN THE CONTACT RETURNED TO DEALERS, THE DEALERS YELLED DIRECTING THE CONTACT TO GET OFF OF THE PROPERTY. NO FURTHER SERVICE WAS PROVIDED TO VEHICLE.

Service Brakes, Hydraulic
Filed Jun 19, 20063,000 milesFL

DT*: THE CONTACT STATED A MONTH AFTER THE VEHICLE WAS PURCHASED, A ROARING SOUND WAS HEARD EVERYTIME THE BRAKES WERE APPLIED. THE VEHICLE WAS TAKEN TO THE DEALER 4 TIMES AFTER THIS INCIDENT. THE DEALER DETERMINED THE VEHICLE WAS OPERATING NORMALLY. THERE WAS NO INCIDENT OF BRAKE FAILURE. THERE ARE ALSO PROBLEMS WITH ADJUSTING THE DRIVER SIDE SEAT BACKWARDS. THE VEHICLE WAS TAKEN TO DEALER IN APRIL 2006 WHO COULD NOT DUPLICATE THE PROBLEM. THE DEALER ALSO LOCATED RECALLS FOR DRIVER SIDE SEATS BUT THE VIN NUMBER OF THIS VEHICLE WAS NOT INCLUDED IN THE RECALL.

Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings
Filed Jun 2, 200611,200 milesTX

GASOLINE LEAKING UNDER GAS TANK OF VEHICLE. WAS TOLD BY ROADSIDE ASSISTANCE TO FIRST CALL FIRE DEPT. DID THAT. THEN HAD VEHICLE TOWED TO DEALER. SAID THEY REPLACED A FITTING THAT WAS CAUSING THE LEAK. DROVE THE VEHICLE HOME. DAY LATER AFTER SITTING IN THE DRIVE WAY THE WHOLE TIME GAS WAS LEAKING AGAIN. VEHICLE IS NOW BEING TOWED BACK IN TO THE DEALER AGAIN. *JB

Seats › Front Assembly › Recliner1 injured
Filed May 14, 200616,000 milesNC

I AM WRITING TO ALERT YOU TO A DANGEROUS PROBLEM WITH THE SPRINGS RESPONSIBLE FOR THE RECLINING MECHANISM OF THE SEATS IN THE 2005 SEDONA. WE HAVE AN LX MODEL WITH THE CAPTAINS CHAIRS. I HAD NOTED PREVIOUSLY THAT THE SEATS WOULD SPRING FORWARD QUITE RAPIDLY WHEN THERE WAS NOT A PERSON IN THE SEAT AND THE HANDLE IS PULLED. THE SEAT BACKS ARE QUITE HEAVY AND FLING FORWARD WITH SOME FORCE. THIS FORCE WAS READILY APPARENT THIS PAST THURSDAY (5/11/06). OUR SIX-YEAR OLD DAUGHTER WAS SITTING IN THE CHAIR IN A RECLINED POSITION. SHE STOOD UP AND FACED THE SEAT IN ORDER TO RAISE THE SEAT TO THE UPRIGHT POSITION. WHEN SHE PULLED THE HANDLE, THE SEAT FLUNG FORWARD AND HIT HER IN THE HEAD. SHE SUSTAINED A CUT TO HER RIGHT FOREHEAD THAT REQUIRED A VISIT TO THE EMERGENCY ROOM AND THREE STITCHES. SHE ALSO SUSTAINED A BRUISE TO HER UPPER EYELID. LUCKILY, THE SEAT DID NOT HIT HER EYE DIRECTLY. *NM

Wheels › Hub
Filed May 5, 2006GA

I BOUGHT MY 2005 KIA SEDONA IN SEPTEMBER 2005. IN THE MONTH OF APRIL I NOTICED MY HUB CAPS WERE PEELING. WHEN I CONTACTED MY KIA DEALER HE INFORMED ME THAT IT WAS NOT A DEFECT BUT INSTEAD THEY WHEELS MUST HAVE BEEN CLEANED WITH AN ACID BASE CLEANER. I TOLD HIM I HAD ALREADY CONTACTED MY CAR DETAILER AND THEY SAID THEY DO NOT USE ANY CLEANER LIKE THAT BECAUSE THEY ARE WELL AWARE OF THE FACT THIS CAN HAPPEN. WHEN I RELAYED THIS TO THE SERVICE MANGER AT THE DEALERSHIP HE SAID THEY MUST BE WRONG. BUT IN ANY CASE HE WOULD REPLACE ONLY THE ONES THAT WERE PEELING AND WOULD ONLY DO IT THIS ONE TIME. FROM NOW ON I WOULD HAVE TO PURCHASE THEM. HE ALSO SAID HE HAD OTHER CUSTOMERS WITH THE SAME PROBLEM AND HE ONLY REPLACED THEIRS ONCE AND SOME HAVE PAID TO HAVE THEM REPLACED UP TO FOUR TIMES IN THE PAST YEAR. BUT AGAIN HE SAID IT'S NOT KIA'S PROBLEM. I THINK HE NEEDS TO RETHINK THIS AND KIA DOES TO. THEY USE CHEAP PLASTIC HUB CAPS AND NEED TO DO SOMETHING ABOUT IT. *NM

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed May 5, 20066,000 milesGA

BRAND NEW VAN FROM THE START BRAKES WOULD SHAKE REALLY BAD. CALLED THEM, THEY OF COURSE TRIED TO BLAME ON SOMETHING ELSE, NOT WARRANTY, SO I TOOK IT TO MY MECHANIC I HAVE USED FOR 20 YEARS, THEY SAID TAKE IT BACK, GET NEW BRAKES AND ROTORS. TALKED THEM INTO IT WITH A LOT OF DOING. NOT LONG AFTER THAT I WAS GOING DOWN A HILL AND WHEN APPLIED BRAKES VAN SOUNDED LIKE A TRAIN STOPPING, I EVEN HAD THE GIRL FROM KIA SERVICE DEPT. ON THE PHONE WHEN IT HAPPENED THE SECOND TIME AND SHE HEARD IT THROUGH THE CELL PHONE, WELL, OF COURSE THEY COULDN'T FIND ANYTHING AND WOULDN'T DO ANYTHING. IT DOESN'T DO IT ALL THE TIME, MAYBE 3-4 TIMES A MONTH. BUT IT HAS STARTED SHAKING AGAIN, AND STILL SOUNDS LIKE A TRAIN. WHAT TO DO, WHAT TO DO! *NM

Electrical SystemFire
Filed Mar 21, 20061,200 milesND

I BOUGHT A NEW KIA SEDONA ON 2-27-06 HAD PROBLEMS WITH THE RADIO. THE FIRST TIME I HAD IT IN TO BE CHECKED, THEY WERE GOING TO PUT IN A NEW RADIO BUT IT WAS DAMAGED IN SHIPPING. THEY ORDERED ONE PUT IT IN ON THE 10TH OF MARCH 06, THAT NIGHT THE VAN STARTED CAUGHT FIRE AND WAS TOTALED. *JB

Service Brakes, Hydraulic
Filed Mar 10, 20068,000 milesVA

DT*: THE CONTACT STATED WHILE APPLYING THE BRAKE, AT ANY SPEED, THE VEHICLE VIBRATES AND MAKES A LOUD NOISE. THE DEALER MADE NUMEROUS ATTEMPTS AT ISOLATING THE PROBLEM BY REPLACING THE REAR BRAKE DRUMS, ROTORS, AND PADS. THE REPAIRS HAVE NOT CORRECTED THE PROBLEM. UPDATED 03/28/06

Service Brakes, Hydraulic › Foundation Components › Master CylinderCrash
Filed Jan 25, 20065,200 milesFL

11/9/05 CHECK BRAKES. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jan 11, 200615,522 milesNC

WARPED ROTORS UNDER NORMAL DRIVING, NOISE AND VIBRATION, REPLACED ROTORS WITH SAME TYPE OF ROTORS. AFTER DRIVING ABOUT 2000 MILES WARPED ROTORS AGAIN. CAN NOT GET ANY HELP FROM KIA DEALER OR KIA REPS. *JB

Service Brakes, Hydraulic
Filed Dec 28, 20054,200 milesNC

1) VEHICLE SHUTTERS AND MAKES ROARING NOISE WHEN BRAKING DOWN HILL. BRAKES OVERHEAT AND SLIDE AND DO NOT STOP WELL. VEHICLE SHUTTERS WHEN BRAKING UNDER NORMAL CONDITIONS BUT MORE SO GOING DOWN HILL. 2) TIRES NEED BALANCE AND ROTATING EVERY 2000 MILES AND ROTORS AND BRAKE PADS NEED REPLACING EVERY 2000-4000 MILES. THE BACK SHOES ARE GLAZED OVER 3) FIRST TIME ROTORS AND PADS WERE REPLACED AND BACK SHOES UNGLAZED. SECOND TIME ROTORS TURNED AND THE BRAKE PADS WERE NOT REMOVED AND BACK SHOES UNGLAZED. THIRD TIME ROTORS AND PADS ARE GOING TO BE REMOVED AND BACK SHOES UNGLAZED. THIS VEHICLE HAS 7000 MILES ON IT AND THE DISTRICT MANAGER OF THE DEALERSHIP AGREES THIS IS EXCESSIVE AND HE DID NOT MAKE ME FEEL CONFIDENT THAT IT CAN BE FIXED. THEY ARE CLAIMING THIS YEAR AND MODEL HAD BRAKE ISSUES. ON THE FOURTH TIME I WILL SUE FOR LEMON LAW. THIS IS UNACCEPTABLE. I AM IN THE PROCESS OF WRITING A LETTER TO THE MANUFACTURER. I HAVE CONTACTED THE CORPORATE OFFICE. *JB

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Nov 30, 20054,500 milesWV

AROUND 4500 MILES HAD VIBRATION WHEN BRAKING. DEALER SAID THAT IT WAS CAUSED BY WARPED ROTORS. THEY WERE REPLACED. NOT TWO MONTHS LATER I HAD THE SAME PROBLEM. HAD TO PAY FOR ROTORS TO BE MACHINED. SAME WEEK, ROTORS HAD TO BE MACHINED AGAIN. ONE MONTH LATER SAME PROBLEM. HAD TO PAY TO REPLACE THE PADS. *JB

Suspension
Filed Nov 5, 20058,500 milesPA

A REGULAR MAINTENANCE AT THE DEALERSHIP CAUSED A DEFECT IN MY VEHICLE'S BRAKES, A TIRE ROTATION DEFECT AND A STEERING PROBLEM(VEHICLE KEEPS ON PULLING TO THE RIGHT AND BRAKE PEDAL TOO SOFT AND ALMOST TOUCHES THE FLOOR WHEN USED-BRAKE INEFFECTIVE). THE DEALER DID NOT SHOW ANY SIGNS OF CONCERN ABOUT THE SAFETY OF THE VEHICLE DESPITE SEVERAL ATTEMPTS TO ADDRESS THE ISSUE. NO CHOICE BUT TO CONTACT COMPANY'S HEADQUARTERS. *JB

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash1 injured
Filed Oct 31, 20052,520 milesME

I BOUGHT MY VERY FIRST NEW VEHICLE IN SEPT 2005, AND HAD MY FIRST AUTO ACCIDENT LESS THAN SIX WEEKS LATER. I WAS ON MY WAY TO WORK ON FRIDAY, OCT 28, 2005. I CAME UPON A VEHICLE STOPPED IN MY LANE. I PUT THE BRAKES ON, AND LEFT A SMALL SKID MARK. I HAD PLENTY OF ROOM TO STOP MY VEHICLE, BUT WAS UNABLE TO. ONCE I PRESSED THE BRAKES, I REALIZED I WASN'T SLOWING DOWN AND PRESSED HARDER ON THEM. THERE WAS SOME JERKING AND IT FELT LIKE I WAS HOPPING UP THE ROAD. MY VEHICLE NEVER SLOWED DOWN AT ALL. NEEDLESS TO SAY, I CRASHED INTO THE REAR END OF THE STOPPED CAR. IT CAUSED MAJOR DAMAGE TO MY FRONT END, AND DAMAGE TO THE BACK OF THE OTHER VEHICLE. ALSO, MY AIRBAG DID NOT DEPLOY. MY VEHICLE IS CURRENTLY AT THE BODY SHOP WAITING TO BE LOOKED AT, BUT THEY ARE ESTIMATING THE COST AT $8,000 OR MORE IN DAMAGE. I REALLY FEEL ANGRY ABOUT THIS BECAUSE I AM A CAUTIOUS DRIVER, AND I FEEL THIS ACCIDENT WAS NOT MY FAULT. I FEEL THE BRAKES ON MY VAN DID NOT FUNCTION PROPERLY. *NM

Vehicle Speed Control
Filed Oct 20, 20056,590 milesAZ

DT: THE CONTACT STATED CHECK ENGINE LIGHT CAME ON WHILE DRIVING, AND THE VEHICLE STALLED. AFTER A WHILE IT RESTARTED. CONTACTED DEALERSHIP, THEY ADVISED THE CONTACT TO BRING THE CAR IN. ON THE WAY TO THE DEALERSHIP THE VEHICLE STALLED NINE TIMES. THE DEALERSHIP ADJUSTED THE IDLING AND THE VEHICLE WAS REPAIRED. LESS THAN A WEEK LATER THE CHECK ENGINE LIGHT CAME ON AGAIN, AND THE CAR DID NOT STALL. CALLED THE DEALERSHIP; THEY SAID IT WAS THE THROTTLE SENSOR. THE PARTS WERE UNAVAILABLE UNTIL THE NEXT WEEK. THE DEALERSHIP ASSURED HER THAT THE VEHICLE WOULD NOT STALL UNTIL IT COULD BE REPAIRED. THE CAR STALLED AGAIN WHILE TAKING IT TO THE DEALERSHIP. THE DEALERSHIP WAS ABLE TO REPRODUCE THE PROBLEM AND THEY REPLACED THE THROTTLE BODY SENSOR. A FEW DAYS LATER, WHILE DRIVING THE ENGINE SOUNDED AS IF IT WAS REVVING. CONTACTED THE DEALERSHIP AGAIN, TOOK THE CAR IN THE SAME DAY,. THIS TIME THEY COULD NOT REPRODUCE THIS PROBLEM. WHILE DRIVING THE CAR THE CHECK ENGINE LIGHT CAME ON AND THE CAR STALLED SEVEN MORE TIMES.*AK

Vehicle Speed Control › Cables
Filed Oct 17, 200500

DT: THE CONTACT RECEIVED A RECALL LETTER CONCERNING THE THROTTLE CABLE, AND BECAUSE HE IS IN ANOTHER COUNTRY SERVING IN THE MILITARY, THEY WILL NOT HONOR THE RECALL. MANUFACTURER SAID HE HAS TO BUY THE PART. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Oct 11, 20053,500 milesNC

DT: THE CONTACT STATED WHEN BRAKE WERE APPLIED THE VEHICLE SHOOK IN FRONT. REPLACED THE PADS AND ROTORS TWICE WITHIN A WEEK. THE ROTORS WERE WARPED, AND NEED TO BE REPLACED AGAIN. DEALER SAID THEY WERE GOING TO CALL A REPRESENTATIVE TO HANDLE THE CASE. MANUFACTURER SAID THIS IS NOT A MANUFACTURER'S DEFECT. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Sep 27, 20053,000 milesDE

DT: THE CONTACT STATES SHAS BEEN HAVING PROBLEMS WITH BRAKES SINCE APRIL OR MAY 2005. THE BRAKES WERE SQUEAKING AND THE ROTORS WERE WARPED. THE DEALERSHIP TOLD THE CONTACT THAT THE ROTORS WERE WARPED FROM THE BOAT WHERE THE CAR HAD BEEN SHIPPED. THEY REPLACED THE ROTORS. ALSO, THEY REPLACED THE BRAKES AND THE PADS. IN ADDITION, FILED SOME KIND OF CLIPS AND DUSTED THE PADS. SHE HAS HAD THE BRAKES WORKED ON OR REPAIRED A TOTAL OF FIVE-SIX TIMES SINCE APRIL. RIGHT NOW THE BRAKES WERE JERKING BADLY WHEN SHE STOPPED. THE RUBBER PIECE THAT GOES AROUND THE WINDOW TO SEAL THE WINDOW WAS BAD. THE PIECE WOULD ROLL UP EITHER ON THE OUTSIDE OR THE INSIDE OF THE WINDOW. . THEY ORDERED A DIFFERENT PIECE THREE TIMES AND STILL HAVE NOT HAD IT FIXED.*AK

Vehicle Speed Control › Cables
Filed Sep 15, 2005ND

I RECEIVED A FACTORY SAFETY RECALL NOTICE IN THE MAIL TODAY CONCERNING MY 2005 KIA SEDONA MINIVAN. I PURCHASED IT IN FORT WALTON BEACH, FLORIDA WHILE STATIONED AT EGLIN AFB, FL. I RECEIVED MILITARY ORDERS TO MOVE TO MINOT AFB, NORTH DAKOTA AND FOUND THAT THERE ISN'T A KIA DEALER WITHIN 286 MILES OR 5 1/2 HOURS. THERE IS AN AUTHORIZED KIA SERVICE LOCATION IN MINOT, ND AT DON BESSETTE MOTORS BUT CAN ONLY USE THEM FOR EMERGENCY FACTORY SERVICE. THE FACTORY RECALL CONDITION STATES THAT IN FREEZING CONDITIONS, WHICH NORTH DAKOTA FALLS INTO THAT CATEGORY, CAN CAUSE THE THROTTLE CABLE TO FREEZE DURING NORMAL OPERATION ALLOWING THE VEHICLE TO MAINTAIN OR ACCELERATE SPEEDS WITHOUT WARNING AND MAY CAUSE A CRASH. I WOULD LIKE TO HAVE THE KIA MOTOR COMPANY TO EITHER AUTHORIZE ME TO HAVE MY CAR WORKED ON HERE IN MINOT OR HAVE MY CAR TOWED TO THE NEAREST KIA DEALER AT THEIR EXPENSE AND HAVE IT FIXED. I WORK IN TRANSPORTATION FOR THE MILITARY AND HAVE NEVER HEARD OF SUCH RESISTANCE FROM A CAR COMPANY TO FIX A MISTAKE ON ONE OF THEIR OWN CARS. THANK YOU. *JB

Wheels
Filed Sep 7, 2005IL

I AM THE OWNER OF A 2004 KIA SEDONA. APPROXIMATLEY THREE MONTHS AGO, WE RECEIVED NOTICE OF A RECALL ON THE VEHICLE. IT WAS IMMEDIATELY TAKEN IN TO HAVE THE REPAIRS MADE - OR SO WE THOUGHT. WHEN WE RETURNED TO GET THE VEHICLE WE WERE TOLD THAT IT NEEDED REPAIR, BUT THE MANUFACTURER WOULD NOT PROVIDE THE DEALER - BILL JACOBS - JOLIET, IL - WITH THE PARTS NECESSARY FOR THE REPAIR. AS OF TODAY'S DATE 9-7-05 THE VEHICLE HAS NOT BEEN REPAIRED. I HAVE MADE COMPLAINTS TO KIA, NUMEROUS CALLS TO THE DEALER AND EACH TIME WE ARE TOLD THE PARTS ARE EXPECTED ON A BOAT THE NEXT DAY AND AMAZINGLY THEY NEVER ARRIVE. *JB

Vehicle Speed Control › Cables
Filed Sep 2, 2005NH

DT: AFTER THE OWNER PURCHASED THE VEHICLE ON JULY 2 2005, SHE RECEIVED A RECALL LETTER ON JULY 9 2005. THE RECALL NUMBER WAS 05V329000. IT WAS ABOUT THE THROTTLE CABLE STICKING. THE OWNER WAS UPSET BECAUSE AT THE TIME OF PURCHASE, THE DEALERSHIP DID NOT MAKE HER AWARE OF ANY RECALLS ON THE VEHICLE. THE OWNER BELIEVES THAT IF A CAR HAS A SERIOUS SAFETY PROBLEM, THE CAR SHOULD NOT BE SOLD UNTIL REPAIRED. THIS SHOULD BE A LAW. CARS SHOULD NOT BE SOLD WHEN THEY HAVE OUTSTANDING RECALLS. THE OWNER IS CONCERNED THAT SOME PEOPLE AFTER PURCHASING THE VEHICLE, WOULD NOT PAY ATTENTION TO THESE RECALL LETTERS THAT ARRIVE SHORTLY AFTER PURCHASE AND THEY COULD END UP IN AN ACCIDENT DUE TO SOMETHING THAT SHOULD BE REPAIRED BEFORE THE CAR IS SOLD. *JB

Suspension › Front › Wheel BearingCrash
Filed Aug 29, 2005297 milesCA

DT: THE CONSUMER OWNS A 2005 KIA SEDONA. SHE PURCHASED THE VEHICLE ON 6-20-05, AND TWENTY MINUTES AFTER SHE DROVE THE CAR OFF THE LOT, THE RADIO QUIT WORKING ALONG WITH THE IGNITION LIGHT ILLUMINATING. THE CONSUMER TOOK THE VEHICLE BACK TO THE DEALERSHIP, AND THEY COULD NOT SERVICE THE CAR THAT DAY BUT MADE AN APPOINTMENT TO COME BACK ON 6-22-05. THE DEALERSHIP KEPT THE VEHICLE FOR THREE DAYS. ON 7-26-05 THE BRAKE WENT ALL THE WAY TO THE FLOOR AND MADE A LOUD TICKING NOISE WHILE TURNING. THE CONSUMER TOOK THE VEHICLE TO ANOTHER DEALERSHIP FOR REPAIRS, AND THEY RESURFACED THE BRAKES AND THE IGNITION. ON 7-31-05 THE BRAKES FAILED. THE CONSUMER TRIED TO PUMP THE BRAKES AND THEY WOULD NOT CATCH. TO KEEP FROM HITTING THE VEHICLE IN FRONT, SHE VEERED TO THE LEFT AND RAN ONTO THE MEDIAN, CAUSING TWO BLOW OUTS ON THE DRIVER'S FRONT AND REAR. THE CONSUMER HAD THE VEHICLE TOWED TO AAA, AND THEY REPLACED ONE OF THE TIRES AND PLACED THE SPARE ON THE VEHICLE. THERE WHERE NO INJURIES IN THIS ACCIDENT. ALSO, ONE OF THE TIRES IN THE ACCIDENT LOOKED AS IF SOMEONE HAD TAKEN A KNIFE AND CUT THE TIRE. THE CUT WAS SO CLEAN THAT THE DEALERSHIP REFUSED TO REPAIR THE TIRE OR THE RIM. THE CONSUMER HAD TO BUY A NEW TIRE AND RIM. ON 8-18-05 THE VAN WAS TAKEN BACK TO KIA,. THE CONSUMER WAS GIVEN A RENTAL CAR. THE CONSUMER HAD GOTTEN THE VEHICLE BACK ON AUGUST 28, 2005. ON 8-19-05 THE CONSUMER RECEIVED A RECALL LETTER CONCERNING THE GAS PEDAL AND BRAKING PROBLEMS. *AK (11/30/05) THE EMISSION LIGHT HAD CO

Engine and Engine Cooling
Filed Aug 29, 2005AZ

ON 2 SEPARATE OCCASIONS, MY NEW 2005 KIA SEDONA, WITH 4300 MILES ON IT, HAS SHUT DOWN WHILE TRAVELING THE 1ST TIME AT AROUND 40 MPH, AND THE LATEST TIME TRAVELING DOWN I10 OUTSIDE OF TUCSON, AZ WITH 3 KIDS AND 2 OTHER ADULT PASSENGERS, TRAVELING AT ABOUT 65 MPH. WE PULLED TO THE SIDE OF THE ROAD AND TRIED TO RESTART CAR. AFTER 5-10 MINUTES, THE CAR RESTARTED, WAS PUT IN DRIVE, AND MOVED A FEW FEET BEFORE SHUTTING DOWN AGAIN. THIS TIME IT DIDN'T RESTART AND WE TRIED TO CALL THE 800 TOW NUMBER THAT KIA GAVE US. WE COULDN'T GET THROUGH TO ANYONE, SO THE AZ HIGHWAY PATROL GOT A TOW TRUCK THERE IN 5 MINUTES. NOT ONLY ARE WE OUT 300.00 FOR THE COST OF THE TOW, BUT IT HAS BEEN SITTING AT THE DEALERSHIP SINCE 08/22/2005. THEY SAID THAT THEY WON'T GIVE US A RENTAL CAR SO WE HAD TO RENT ONE OURSELVES AT THE DEALERSHIP. I SPOKE TO THE MANAGER JOHN ON THE SATURDAY FOLLOWING AND HE SAID HE DIDN'T KNOW WHAT THE DIAGNOSIS WAS AND THERE WAS NOBODY IN SERVICE ON SATURDAY, BUT HE WOULD CALL ME ON MONDAY MORNING(TODAY) AND HAVE SOMEONE "ON IT" FIRST THING IN THE MORNING. I RECEIVED NO CALL. I CALLED AROUND 5:00 PM TO FIND IT WAS JOHN'S DAY OFF AND HE WOULD BE RETURNING TUESDAY MORNING. I WAS THEN TRANSFERRED TO A "SERVICE TECH" WHO PULLED UP ON HIS COMPUTER THE DIAGNOSTIC OF MY CAR. HE SAID THAT THEY HAD OR IS SUPPOSED TO ORDER A NEW REAR ENGINE MOUNT. HE SAID THAT HE DIDN'T KNOW HOW LONG THE PART WOULD BE BECAUSE IT LOOKED LIKE THEY HAD TO GET IT FROM JAPAN(HQ), AND ALSO DIDN'T KNOW HOW LONG I

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Aug 22, 20054,950 milesGA

DT: CALLER SAID AT 4950 MILES VEHICLE STARTED WOBBLING. THIS HAPPENED WHEN APPLYING THE BRAKES TO SLOW DOWN. WHEN HE TOOK IT TO THE DEALER, THEY SAID THE ROTORS WERE WARPED, AND HAD THEM REPLACED. CURRENTLY, AT 8490 MILES IS HAVING THE SAME PROBLEM. HE HAS NOT GONE BACK TO THE DEALER YET. MANUFACTURER HAS NOT BEEN CONTACTED YET. THE FIRST TIME WAS ON 7-27-05 THE SECOND TIME WAS ON 8-20-05.*AK

Air Bags › FrontalCrash
Filed Aug 22, 20058,000 milesFL

DT: WHILE GOING 45MPH CONSUMER'S VEHICLE WAS HIT HEAD ON. UPON IMPACT, THE AIR BAGS DID NOT DEPLOY. THIS HAPPENED ON AUGUST 19, 2005. THE BRAKES LOCKED AND SLID INTO THE VEHICLE. CALLED KIA, AND THEY SAID THEY WILL CALL THE CONSUMER. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Aug 22, 20058,500 milesWA

BREAK VIBRATION, AND DIFFICULTY IN STOPPING NEAR ACCIDENTS, BUT DID NOT CRASH.

Electrical System › Ignition
Filed Aug 22, 20056,100 milesPA

DT: 2005 KIA SEDONA. THE CAR WAS BOUGHT IN MAY, AND IT STALLED INTERMITTENTLY. THE FIST TIME VEHICLE STALLED WAS IN JULY. CONSUMER'S HUSBAND WAS DRIVING AND WHEN APPROACHING A LIGHT THE CAR STALLED. NO INDICATOR LIGHTS CAME ON. SECOND TIME THAT VEHICLE STALLED WAS WHILE DRIVING ON I95 AND SLOWING DOWN 20 -25 MPH. AGAIN,NO INDICATOR LIGHT CAME ON AT THIS TIME. TOOK VEHICLE TO THE DEALERSHIP, AND THEY COULD NOT DUPLICATE THE PROBLEM. A THIRD TIME THE CAR STALLED, BUT IT WAS RESTARTED IMMEDIATELY. CRANKED THE CAR AND IT ONLY STAYED FOR JUST A FEW SECONDS. THIS HAPPENED AT LEAST TWICE. . THE CONSUMER MADE IT TO A GAS STATION AND PUT MORE GAS INTO THE GAS TANK WHICH SHOWED A LITTLE OVER TANK. STARTED BACK UP AND DROVE HOME. THE FORTH TIME, WHILE DRIVING ON A HILL HIT THE GAS PEDAL AND THERE WAS A DECREASE IN ACCELERATION AND VEHICLE STALLED. THE CAR HAD AT LEAST TANK OF GAS. NO INDICATOR LIGHT CAME ON PRIOR TO THE CAR STALLING. *AK

Suspension › Rear
Filed Aug 19, 20053,500 milesAZ

DT: RECEIVED A RECALL 05V232000 BACK IN EARLY JUNE FOR KIA SEDONA. CONTACTED THE DEALER THREE TIMES. THEY HAVE DONE AN INSPECTION FOR THE RECALL, BUT DID NOT HAVE THE PARTS. CONTACTED THE MANUFACTURER TWICE, THEY SAID DEALER SHOULD HAVE PARTS BY JULY 8TH, 2005. CONTACTED THEM AGAIN , AND WERE THEY WERE ON A NATION WIDE BACK ORDER, AND SHOULD BE DELIVERED SOME TIME IN AUGUST. *AK *NM

Wheels
Filed Jul 8, 2005GA

DT: THE CONSUMER MADE A COMPLAINT ON JUNE 30TH, 2005 FOR HIS KIA. HE RECEIVED A RECALL FOR THE PROBLEM, KIA HAS HAD THE VEHICLE FOR OVER WEEKS. BEFORE THE CONSUMER TOOK IT THERE THEY ASSURED HIM THEY HAD THE PART IN STOCK. HE CONTACTED THE DEALER SERVICE MANAGER, AND THE MANUFACTURER. AMY REPRESENTING THE MANUFACTURER SAID THEY WERE SETTING THE PART ASIDE WITH HIS NAME ON IT AND THAT WAS 10 DAYS AGO. THE DEALER STILL DOES NOT HAVE THE PART. THE RECALL IS FOR THE BEARING ASSEMBLY ON BOTH REAR WHEELS. *JB

Wheels
Filed Jun 30, 2005GA

DT: ON JUNE 13, 2005 CONSUMER RECEIVED A RECALL 05V232000, AND THE CALLED THE DEALERSHIP. AT THAT POINT HE WAS WAITING ON THE PARTS TO COME IN. ON JUNE 20,2005 AMY AT KIA IN CARTERSVILLE CALLED THE CONSUMER AND INFORMED HIM THAT THE PARTS WERE IN AND THEY WERE RESERVED IN HIS NAME. ON JUNE 29,2005 HE CALLED TO ARRANGE FOR THE VEHICLE TO BE TAKEN IN AND HAVE THE RECALL WORK DONE. WHEN HE ARRIVED AT THE DEALERSHIP THEY INFORMED HIM THAT THERE WERE NO PARTS. HE THEN CALLED ALVINA AT CONSUMER AFFAIRS AT KIA AND WAS TOLD THAT THEY COULD NOT GET THE PARTS. THE NUMBER FOR KIA: 800-333-4542 EXTENSION 45935, THAT IS THE MANAGER FOR CONSUMER AFFAIRS, ALVINA.*AK

Unknown or Other
Filed Jun 21, 20057,100 milesNC

TOOK MY 2005 KIA SEDONA VAN IN FOR THE 7 TIME SINCE 12/2004 TO HAVE BRAKES REPLACED. SPOKE WITH THE SERVICE TECHS AND THEY SAY THAT KIA SEEMS TO HAVE A PROBLEM WITH THE FRONT BRAKING SYSTEM ON THIS VEHICLE, AND IS AWARE OF THE PROBLEM. THE MANUFACTOR TELLS THE SERVICE DEPT. TO JUST KEEP REPLACING THEM. I AM WORRIED ABOUT THE SAFETY OF MY FAMILY WHEN DRIVING THIS VEHICLE. THE DEALERSHIP SERVICE DEPARTMENT HAS REPLACED THE BRAKING SYSTEM MANY TIMES, BUT THE KIA MOTORS REFUSES TO ACKNOWLEDGE THE PROBLEM.

Steering › Steering Wheel/Handle BarCrash1 injured
Filed Jun 21, 200500

DRIVING OUT OF SPOT AT PARKING LOT MY WIFE HAD THE STEERING TO HARD TO TURN AND THE ENGINE WAS ACCELERATED. SHE COULD NOT TURN AND HIT A CAR ON THE DRIVER SIDE FRONT WHEEL

Unknown or Other
Filed Jun 16, 20052,622 milesDC

DT:CONSUMER RECEIVED RECALL LETTER ON JUNE 15, 2005, AND THE DEALER SAID HE DID NOT HAVE THE KIT TO DO RECALL REPAIRS. CONSUMER WANTED TO TAKE VEHICLE ON TRIP ON JUNE 23, 2005 AND WAS CONCERNED THAT DEALER WILL NOT HAVE REPAIRS DONE IN TIME, AND VEHICLE MAY NOT BE SAFE. CONSUMER CONTACTED MANUFACTURER, AND THEY WANTED HIM TO CALL BACK. CONSUMER WANTED TO TAKE VEHICLE ON TRIP IF POSSIBLE.*AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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