2012 Keystone Sprinter

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the trailer hitches. It has been recalled 1 time.

What fails
ComponentReportsCrashesFiresInjuries
Trailer Hitches1
000

1 safety recall

Part 573 reports
Equipment17V755000
Filed Nov 22, 20171,205,997 vehiclesKeystone Rv Company

Defect. Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy. Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

What owners reported

Newest filings
Trailer Hitches
Filed Oct 18, 2021MO

The contact owns a 2012 Keystone Copper Canyon Trailer. The contact stated that while pulling away, the vehicle was low to the ground. The contact noticed a fracture to the trailer hitch. After removing the plastic, the contact noticed several fractures in the hitch box. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The contact was concerned that the fifth wheel might detach while being hauled.

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2004
YearComplaintsRecallsFiresDeathsAssessment
20220200Routine
20210200Routine
20201100Routine
20192210Routine
20180100Routine
20171100Routine
20160300Routine
20151300Routine
20140100Routine
20132100Routine
2012 — this page1100Routine
20111400Routine
20101200Routine
20091200Routine
20084200Routine
20075300Routine
20062300Routine
20058400Routine
20049310Routine
20031200Routine
20025100Routine
20010200Routine
20000100Routine
19990100Routine
19983100Routine
19971100Routine

Compare every Sprinter year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Nov 22, 2017. Source: NHTSA Office of Defects Investigation.