Filed Nov 22, 20171,205,997 vehiclesKeystone RV Company
Defect. Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy. Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Filed Jul 17, 2008161,250 vehiclesKeystone RV Company
Defect. KEYSTONE IS RECALLING 161,250 MY 2004-2007 FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Risk. IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.
Remedy. KEYSTONE IS WORKING WITH DOMETIC TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR KEYSTONE AT 1-866-425-4369.
Defect. CERTAIN FIFTH WHEEL TRAILERS BUILT WITH 16" STEEL WHEELS MAY LEAK AT THE VALVE STEM DURING INFLATION OR WHEN CHECKING THE AIR PRESSURE DUE TO IMPROPER SEATING OF THE VALVE STEM. SOME MODELS HAVE ALUMINUM WHEELS WITH A STEEL SPARE AND ONLY THE SPARE IS AFFECTED. INDICATION OF THE DEFECT OCCURS WHEN APPLYING SIDEWAYS PRESSURE TO THE VALVE STEM (SUCH AS CHECKING THE TIRE PRESSURE). AIR WILL LEAK THROUGH THE VALVE HOLE IN THE RIM.
Risk. CONTINUING TO PULL A VEHICLE WITH IMPROPERLY INFLATED TIRES WILL RESULT IN POOR VEHICLE HANDLING AND INCREASED RISK OF PROPERTY DAMAGE AND A A VEHICLE CRASH COULD OCCUR IF THE TIRE FAILS AS A RESULT OF UNDER-INFLATION.
Remedy. DEALERS WILL REPLACE THE SNAP-IN VALVE STEM WITH A BOLT-IN VALVE STEM. THE RECALL BEGAN ON JULY 2, 2007. OWNERS MAY CONTACT KEYSTONE RV AT 1-866-425-4369.
All 3 campaigns on file, newest first.
What owners reported
Newest filings
Suspension › Rear
Filed Jul 8, 2015MO
TL* THE CONTACT OWNS A 2007 KEYSTONE SPRINTER. WHILE DRIVING AT 65 MPH, THE REAR AXLE FRACTURED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE'S REAR AXLE WAS REPLACED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR AXLE WELDING FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Structure › Frame and Members
Filed Jun 18, 2010MO
TL* THE CONTACT OWNS A 2007 KEYSTONE COPPER CANYON RV. THE CONTACT NOTICED THAT THE BOX KING PIN BEGAN TO FRACTURE FROM THE FRAME. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FRONT BEAM OF THE FRAME WAS BEING REPLACED. IN ADDITION, THE CONTACT NOTICED THAT THE SIDE GLASS DOORS WOULD NOT CLOSE PROPERLY. THE FAILURE AND CURRENT MILEAGES WERE NOT AVAILABLE. UPDATED 08/24/10. *LJ UPDATED 09/28/10
Tires
Filed Mar 21, 20103,500 milesFL
THIS PAST SUMMER I HAD 1 MISSION TIRE BLOWOUT IT DID OVER $500.00 DAMAGE TO MY 2006 COPPER CANYON 5TH. WHEEL MISSION TOLD ME TO SEND PICTURES AND REPLACEMENT COST AND THEY WOULD PAY ME. WHEN I TRIED TO COLLECT THEY NOW SAID I NEEDED THE TIRE. IT WAS TO LATE IT WAS ALREADY THROWN OUT NOW WHEN CHECKING TRAILER READY FOR A TRIP ANOTHER TIRE HAD BUBBLE IN TREAD AND SIDE WALL. THIS TIRE HAS ABOUT 300 MILES MORE THEN THE OTHER ONE WHICH HAD ABOUT 3500 MILES ON IT. THEY ARE KEPT AT 85LBS. *TR
Tires
Filed Dec 9, 20082,000 milesCA
TL*THE CONTACT OWNS A 2007 SPRINTER COPPER CANYON. THE CONTACT STATED THAT THE AIR VALVES IN 3 OF THE 4 TIRES ALLOWED AIR TO LEAK OUT OF THE TIRES. HE LOST APPROXIMATELY 30 LBS OF AIR DUE TO THE DEFECTIVE TIRE VALVES. HE TOOK THE TRAILER TO A TIRE SHOP TO HAVE THE VALVES EXCHANGED FOR NEW ONES. HE DISCOVERED A RELEVANT RECALL IN A MAGAZINE; HOWEVER, HIS MODEL WAS NOT INCLUDED. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS NOT APPLICABLE. UPDATED 12/30/08 *CN UPDATED 01/02/09.*JB
Tires
Filed Oct 15, 2007MN
TL*THE CONTACT OWNS A 2007 KEYSTONE SPRINTER. THE VEHICLE HAS MILESTAR M633, SIZE ST225/75D15D TIRES (NA). UPON INSPECTION OF THE TIRES, THE CONTACT NOTICED THAT TWO TIRES WERE CRACKED ACROSS THE TREAD. THE THIRD TIRE WAS NOT CRACKED, BUT THE TREAD BEGAN TO SEPARATE FROM THE TIRE. THE CONTACT COULD NOT REMEMBER WHICH TIRE HAD WHAT FAILURE. THE VEHICLE WAS DRIVEN 200 MILES AT 65 MPH BEFORE HE NOTICED THE FAILURE. THE ROAD CONDITIONS WERE NORMAL. THE TIRES WERE REPLACED. THE TIRE FAILURE MILEAGE WAS 2,500. NO OTHER VEHICLE INFORMATION WAS AVAILABLE. UPDATED 01/02/08.*LJ
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Nov 22, 2017. Source: NHTSA Office of Defects Investigation.