Owners filed 2 complaints about this vehicle with federal regulators, most often about the equipment. It has been recalled 3 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Tires
1
0
0
0
Equipment
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3 safety recalls
Part 573 reports
Equipment17V755000
Filed Nov 22, 20171,205,997 vehiclesKeystone Rv Company
Defect. Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy. Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Equipment › Recreational Vehicle/Trailer08V325000
Filed Jul 17, 2008161,250 vehiclesKeystone Rv Company
Defect. KEYSTONE IS RECALLING 161,250 MY 2004-2007 FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Risk. IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.
Remedy. KEYSTONE IS WORKING WITH DOMETIC TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR KEYSTONE AT 1-866-425-4369.
Wheels › Rim05V424000
Filed Sep 23, 2005834 vehiclesKeystone Rv Company
Defect. ON CERTAIN TRAVEL TRAILERS AND FIFTH WHEEL RECREATIONAL VEHICLES EQUIPPED WITH TREDIT 16" CHROME WHEELS, THE RIMS MAY HAVE POOR WELD QUALITY AND INSUFFICIENT PRESS FIT BETWEEN THE WHEEL RIM AND DISC.
Risk. THE CENTER OF THE WHEEL COULD SEPARATE FROM THE RIM. THE WHEEL MAY WOBBLE AND CAUSE A VIBRATION OR THE MOUNTED TIRE COULD LOSE AIR CAUSING THE TIRE TO GO FLAT, RESULTING IN A LOSS OF CONTROL OF THE VEHICLE AND INCREASING THE RISK OF A CRASH.
Remedy. KEYSTONE IS WORKING WITH TREDIT TIRE TO NOTIFY OWNERS AND HAVE THE WHEELS REPLACED. THE RECALL BEGAN ON FEBRUARY 15, 2006. OWNERS MAY CONTACT KEYSTONE AT 866-425-4369.
What owners reported
Newest filings
Tires
Filed Jun 28, 20102,000 milesOH
CARLISLE TIRE 225/75/R15 D - I PURCHASED THE TIRES 05/09 AND HAD 2,000 MILES ON THEM PRIOR TO LEAVING FOR VACATION ON 06/11/10. I CHECKED THE TIRE PRESSURE ON 06/10/10 AND INFLATED TO 65PSI. APPROXIMATELY 150 MILES INTO MY TRIP THE LEFT FRONT TIRE EXPLODED AND I IMMEDIATELY PULLED OFF TO THE BURM ON THE LEFT SIDE OF THE INTERSTATE. THE TIRE TORE OFF MY FENDER, DENTED THE SIDE OF THE CAMPER, AND RIPPED THE FLOOR COVERING AND INSULATION OUT. I REPLACED THE WHEEL WITH MY SPARE AND INSPECTED MY TIRES AND PROCEEDED TO CONTINUE ON MY TRIP. I TRAVELED APPROXIMATELY 150 TO 200 ADDITIONAL MILES THEN THE RIGHT FRONT TIRE WENT FLAT. THE TREAD CAME LOOSE FROM THE SIDEWALLS. THE TIRE DAMAGED THE RIGHT FENDER, FLOOR COVERING, AND INSULATION. *TR
Equipment
Filed Mar 16, 2010NY
TL* THE CONTACT OWNS A 2006 COPPER CANYON RV (NA). THE CONTACT STATES HE RECEIVED THE RECALL ON THE REFRIGERATOR. S HE CONTACTED DOMETIC AND THEY TOLD HIM THEY WOULD NOT FIX THE PROBLEM. THE CONTACT STATED THAT THE RE-CALL NOTICE STATES TO THE REMEDY THE FAILURE THEY WILL INSTALL SECONDARY BURNER HOUSING FREE OF CHARGE.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Nov 22, 2017. Source: NHTSA Office of Defects Investigation.