2014 Keystone Passport

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the suspension. It has been recalled 4 times.

What fails
ComponentReportsCrashesFiresInjuries
Suspension1
000

4 safety recalls

Part 573 reports
Equipment17V755000
Filed Nov 22, 20171,205,997 vehiclesKeystone Rv Company

Defect. Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy. Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

Equipment › Appliance › Air Conditioner16V600000
Filed Aug 15, 201651,585 vehiclesKeystone Rv Company

Defect. Keystone RV Company (Keystone) is recalling certain model year 2011-2017 Bullet and Passport recreational trailers. The affected vehicles are equipped with an air conditioner LCD thermostat that may not be properly wired.

Risk. If the thermostat is wired improperly, any damage to the thermostat wiring may result in an electrical short, increasing the risk of a fire.

Remedy. Keystone will notify owners, and dealers will correct the wiring at the air conditioner control box, free of charge. The recall began on October 7, 2016. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 16-261.

Suspension › Rear › Axle › Non-powered Axle Assembly14V120000
Filed Mar 12, 2014708 vehiclesKeystone Rv Company

Defect. Keystone RV Company (Keystone) is recalling certain model year 2014 Cougar, Springdale, Hideout, Passport, and Bullet fifth wheels and travel trailers manufactured January 13, 2014, through February 12,2014. In the affected vehicles, the inner wheel bearings on the axle may have insufficient lubrication.

Risk. With an insufficient amount of lubrication, the wheel bearing and hub may become overheated and the wheel may seize or separate from the vehicle, increasing the risk of a crash.

Remedy. Keystone will notify owners, and dealers will inspect the axle hubs and bearings for the proper lubrication. Any damaged bearings will be replaced. These repirs will be performed, free of charge. The recall began on April 7, 2014. Owners may contact Keystone at 1-866-425-4369. Keystone's number associated with this recall is 14-202.

Equipment13V155000
Filed Apr 23, 20136,561 vehiclesKeystone Rv Company

Defect. Keystone RV Company (Keystone) is recalling certain model year 2013-2014 recreational trailers equipped with Dometic 9100 Power Awnings or Weather Pro awnings, awning serial numbers 306xxxx through 314xxxx, manufactured between February 13, 2013, through April 9, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowningly become damaged. A damaged motor may lead to an unfurling of the awning.

Risk. If the awning unfurls unexpectedly either in transit or while parked, it may increase thre risk of personal injury or a crash.

Remedy. Keystone will notify owners and dealers will replace the awning motor, free of charge. The recall began on May 7, 2013. Owners may contact Keystone at 1-866-425-4369. Keystone's campaign recall number is 13-193.

What owners reported

Newest filings
Suspension
Filed Jun 30, 20185,000 milesWA

WHEEL BEARING ON FRONT AXLE WENT OUT WHILE DRIVING ON FREEWAY. I25 IN COLORADO.

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2022
YearComplaintsRecallsFiresDeathsAssessment
20222500Routine
20210300Routine
20201100Routine
20190300Routine
20181300Routine
20171300Routine
20160400Routine
20150400Routine
2014 — this page1400Routine
20130400Routine
20120300Routine
20112300Routine
20101300Routine
20091200Routine
20080200Routine
20072300Routine

Compare every Passport year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Nov 22, 2017. Source: NHTSA Office of Defects Investigation.