Keystone RV Company: Equipment › Appliance › Air Conditioner
Keystone RV Company reported this defect to federal regulators on Aug 15, 2016 and put the number of vehicles at risk at 51,585. The repair is free for as long as the recall stands.
The defect
Keystone RV Company (Keystone) is recalling certain model year 2011-2017 Bullet and Passport recreational trailers. The affected vehicles are equipped with an air conditioner LCD thermostat that may not be properly wired.
The risk
If the thermostat is wired improperly, any damage to the thermostat wiring may result in an electrical short, increasing the risk of a fire.
The remedy
Keystone will notify owners, and dealers will correct the wiring at the air conditioner control box, free of charge. The recall began on October 7, 2016. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 16-261.
14 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2017 Keystone Bullet | 4 | 2 | 0 | 0 |
| 2017 Keystone Passport | 1 | 3 | 0 | 0 |
| 2016 Keystone Bullet | 3 | 3 | 0 | 0 |
| 2016 Keystone Passport | 0 | 4 | 0 | 0 |
| 2015 Keystone Bullet | 1 | 4 | 0 | 0 |
| 2015 Keystone Passport | 0 | 4 | 0 | 0 |
| 2014 Keystone Bullet | 4 | 5 | 1 | 0 |
| 2014 Keystone Passport | 1 | 4 | 0 | 0 |
| 2013 Keystone Bullet | 2 | 4 | 0 | 0 |
| 2013 Keystone Passport | 0 | 4 | 0 | 0 |
| 2012 Keystone Bullet | 0 | 2 | 0 | 0 |
| 2012 Keystone Passport | 0 | 3 | 0 | 0 |
| 2011 Keystone Bullet | 1 | 3 | 0 | 0 |
| 2011 Keystone Passport | 2 | 3 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 16V600000.
Full record for the 2017 Keystone Bullet → · Recalls carrying a do-not-drive advisory → · Where this data comes from →