Filed Nov 22, 20171,205,997 vehiclesKeystone RV Company
Defect. Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy. Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Filed Jul 17, 2008161,250 vehiclesKeystone RV Company
Defect. KEYSTONE IS RECALLING 161,250 MY 2004-2007 FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Risk. IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.
Remedy. KEYSTONE IS WORKING WITH DOMETIC TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR KEYSTONE AT 1-866-425-4369.
Defect. ON CERTAIN TRAVEL TRAILERS, THE LP SUPPLY HOSE FOR THE OUTSIDE RANGE IS CONNECTED TOO CLOSE TO THE RANGE. IN CERTAIN WINDY CONDITIONS, THE HEAT FROM THE RANGE BURNER MAY CAUSE THE HOSE TO MELT.
Risk. THIS RESULTS IN AN INCREASED RISK OF FIRE, PERSONAL INJURY AND PROPERTY DAMAGE.
Remedy. DEALERS WILL REPLACE THE COPPER LP TUBING THAT IS CONNECTED TO THE OUTSIDE RANGE WITH ONE OF THE CORRECT LENGTH. THE RECALL BEGAN ON OCTOBER 19, 2007. OWNERS MAY CONTACT KEYSTONE RV AT 1-866-425-4369.
All 3 campaigns on file, newest first.
What owners reported
Newest filings
Unknown or Other
Filed Sep 24, 2008PA
TL*THE CONTACT OWNS A 2007 KEYSTONE PASSPORT. ONE WEEK AFTER PURCHASING THE VEHICLE, THE CONTACT SMELLED A STRONG CHEMICAL ODOR. THE DEALER STATED THAT IT WAS FORMALDEHYDE USED FOR PANELING THE SIDES OF THE VEHICLE. THE ODOR NEVER DISSIPATED AND CAUSED NOSE BLEEDS, HEADACHES, AND SEVERAL OTHER MINOR BODILY MALFUNCTIONS DUE TO THE CHEMICAL. THE VIN WAS VERIFIED, BUT APPEARED TO BE INACCURATE. THE FAILURE AND CURRENT MILEAGES WERE UNKNOWN.
Exterior Lighting
Filed Aug 15, 2007KY
KEYSTONE TRAILER DOES NOT HAVE REQUIRED LIGHTS. TRAILER IS 30' 7" LONG AND DOES NOT HAVE REQUIRED INTERMEDIATE MARKER LIGHTS. *JB
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Nov 22, 2017. Source: NHTSA Office of Defects Investigation.