Car Problem DataNHTSA records

2012 Keystone Cougar High Country

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the structure › body. It has been recalled 1 time.

What fails
ComponentReportsCrashesFiresInjuries
Structure › Body1
000

1 safety recall

Part 573 reports
Power Train › Axle Assembly11V322000
Filed Jun 13, 2011197 vehiclesKeystone Rv Company

Defect. KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2011-2012 COUGAR HIGH COUNTRY TRAVEL TRAILERS PRODUCED FROM NOVEMBER 3, 2010, THROUGH MAY 26, 2011, FOR HAVING 4400 POUND AXLES INSTALLED INSTEAD OF 5200 POUND AXLES. IF A VEHICLE IS LOADED TO THE MAXIMUM STATED GVWR OF 10,000 POUNDS, THE 4400 POUND AXLE WILL BE OVERLOADED.

Risk. OVERLOADING THE AXLE COULD LEAD TO AN INCREASE RISK OF AXLE FAILURE, PROPERTY DAMAGE AND/OR VEHICLE CRASH.

Remedy. DEALERS WILL REPLACE THE AXLES WITH THE CORRECT ONES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 7, 2011. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.

What owners reported

Newest filings
Structure › Body
Filed Feb 15, 20131,500 milesVA

TL* THE CONTACT OWNS A 2012 KEYSTONE COUGAR HIGH COUNTRY FIFTH WHEEL TRAILER. THE CONTACT STATED THAT THE REAR BUMPER WAS NOT SUFFICIENTLY ATTACHED TO THE VEHICLE TO CARRY THE WEIGHT OF A BIKE RACK AND ANY OTHER EQUIPMENT HOWEVER, THE BUMPER DID FRACTURE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO ADDED SUPPORT GUSSETS TO REINFORCE THE BUMPER. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 1500. UPDATED 03/26/2013*LJ THE CONSUMER STATED THE BUMPER DID NOT FALL COMPLETELY OFF.

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2012
YearComplaintsRecallsFiresDeathsAssessment
20140100Routine
20130100Routine
2012 — this page1100Routine
20110200Routine
20100100Routine
20050100Routine
20040100Routine

Compare every Cougar High Country year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jun 13, 2011. Source: NHTSA Office of Defects Investigation.