Keystone RV Company: Power Train › Axle Assembly
Keystone RV Company reported this defect to federal regulators on Jun 13, 2011 and put the number of vehicles at risk at 197. The repair is free for as long as the recall stands.
The defect
KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2011-2012 COUGAR HIGH COUNTRY TRAVEL TRAILERS PRODUCED FROM NOVEMBER 3, 2010, THROUGH MAY 26, 2011, FOR HAVING 4400 POUND AXLES INSTALLED INSTEAD OF 5200 POUND AXLES. IF A VEHICLE IS LOADED TO THE MAXIMUM STATED GVWR OF 10,000 POUNDS, THE 4400 POUND AXLE WILL BE OVERLOADED.
The risk
OVERLOADING THE AXLE COULD LEAD TO AN INCREASE RISK OF AXLE FAILURE, PROPERTY DAMAGE AND/OR VEHICLE CRASH.
The remedy
DEALERS WILL REPLACE THE AXLES WITH THE CORRECT ONES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 7, 2011. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.
2 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2012 Keystone Cougar High Country | 1 | 1 | 0 | 0 |
| 2011 Keystone Cougar High Country | 0 | 2 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 11V322000.
Full record for the 2012 Keystone Cougar High Country → · Recalls carrying a do-not-drive advisory → · Where this data comes from →