2011 Keystone Cougar High Country

Routine

No owner complaints are on file for this vehicle. It has been recalled 2 times.

2 safety recalls

Part 573 reports

Power Train › Axle Assembly11V322000

Filed Jun 13, 2011197 vehiclesKeystone Rv Company

Defect. KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2011-2012 COUGAR HIGH COUNTRY TRAVEL TRAILERS PRODUCED FROM NOVEMBER 3, 2010, THROUGH MAY 26, 2011, FOR HAVING 4400 POUND AXLES INSTALLED INSTEAD OF 5200 POUND AXLES. IF A VEHICLE IS LOADED TO THE MAXIMUM STATED GVWR OF 10,000 POUNDS, THE 4400 POUND AXLE WILL BE OVERLOADED.

Risk. OVERLOADING THE AXLE COULD LEAD TO AN INCREASE RISK OF AXLE FAILURE, PROPERTY DAMAGE AND/OR VEHICLE CRASH.

Remedy. DEALERS WILL REPLACE THE AXLES WITH THE CORRECT ONES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 7, 2011. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.

Equipment › Recreational Vehicle/Trailer10V239000

Filed Jun 3, 201020 vehiclesKeystone Rv Company

Defect. KEYSTONE RV IS RECALLING CERTAIN MODEL YEAR 2010 AND 2011 COUGAR HIGH COUNTRY FIFTH WHEELS MANUFACTURED FROM APRIL 15 THROUGH MAY 3, 2010. THE REAR BEDROOM IS MISSING AN EGRESS WINDOW.

Risk. IN THE EVENT AN EMERGENCY EVACUATION IS NECESSARY, NOT HAVING THE EGRESS WINDOW WILL INCREASE THE RISK OF PERSONAL INJURY.

Remedy. KEYSTONE RV WILL NOTIFY OWNERS AND THE CURRENTLY INSTALLED WINDOW WILL BE REPLACED WITH AN EGRESS WINDOW FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING JULY 2010. OWNERS MAY CONTACT KEYSTONE AT 1-866-425-4369.

Across model years

Worst on record: 2012

Year	Complaints	Recalls	Assessment
2014	0	1	Routine
2013	0	1	Routine
2012	1	1	Routine
2011 — this page	0	2	Routine
2010	0	1	Routine
2005	0	1	Routine
2004	0	1	Routine

Compare every Cougar High Country year →

Other Keystone models

All Keystone models →

Montana 151 Cougar 149 Raptor 57 Sprinter 49 Springdale 48 Outback 47 Alpine 47 Fuzion 43 Keystone 36 Laredo 32

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jun 13, 2011. Source: NHTSA Office of Defects Investigation.