Filed Sep 29, 20229,678 vehiclesKeystone Rv Company
Defect. Keystone RV Company (Keystone) is recalling certain 2021-2023 Alpine, Avalanche, 2020-2023 Fuzion and Impact travel trailers. The hydraulic leveling leg foot pads may become loose and separate from the vehicle.
Risk. A foot pad that separates during transit can become a road hazard, increasing the risk of a crash.
Remedy. Dealers will inspect the mounting bolt and reinstall with thread locking adhesive, as necessary, free of charge. Owner notification letters were mailed November 10, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-437.
Equipment › Recreational Vehicle/Trailer22V208000
Filed Mar 31, 2022569 vehiclesKeystone Rv Company
Defect. Keystone RV Company (Keystone) is recalling certain 2022 Alpine, Impact, Arcadia, Avalanche, Fuzion, and Passport travel trailers, equipped with a 50-amp shore power inlet. The power inlet lug bolts may have been manufactured with excessively hard metal, preventing them from being tightened properly and resulting in a loose wiring connection.
Risk. Loose wiring can cause an electrical arc or short, increasing the risk of fire.
Remedy. Dealers will inspect and replace the power inlet, as necessary, free of charge. Owner notification letters were mailed May 11, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-428.
Filed Mar 11, 202239,240 vehiclesKeystone Rv Company
Defect. Keystone RV Company (Keystone) is recalling certain 2022 Keystone Arcadia, Carbon, Alpine, Avalanche, Cougar, Fuzion, High Country Montana, Hideout, Impact, Montana, Outback, Passport, Raptor, Springdale, and 2021-2022 Sprinter and Bullet fifth wheel and travel trailers. The solar controller may be incorrectly wired, causing certain components and safety alarms, such as carbon monoxide and propane gas detectors, to become inoperable.
Risk. Inoperable safety alarms increase the risk of injury.
Remedy. Dealers will inspect voltage readings and correct the wiring as necessary, free of charge. Owner notification letters were mailed May 2, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-423.
Structure › Body › Step/Ladder22V015000
Filed Jan 17, 2022407 vehiclesKeystone Rv Company
Defect. Keystone RV Company (Keystone) is recalling certain 2022 Alpine and Avalanche vehicles. The vehicles may be equipped with an exterior ladder that is not properly secured to the rear wall of the vehicle.
Risk. If the ladder is not properly attached to the trailer, the ladder may detach while being used, increasing the risk of injury.
Remedy. Keystone dealers will properly attach the ladders to a backer in the rear wall, free of charge. Owner notification letters were mailed March 11, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-419.
What owners reported
Newest filings
Equipment
Filed Jun 8, 2024IL
This was part of a prior recall. Vehicle Information : Keystone RV Company SEP 29, 2022 22V-726 22-437. We had it repaired because we lost our footpad shortly after purchasing the trailer. The recall was issued in 2022. Memorial Day weekend 2024 the exact same footpad came off again after supposedly being repaired at the dealership. It caused tire damage that had to be replaced. Luckily no one was injured.
Tires
Filed Jan 31, 2023CA
I have HiSpec ST235/80R16 tires on my Fifth wheel. Every time I tow my rig I fear the worst because of the tires. These tires according to the forums are notorious for catastrophic failure without notice. When they fail they take out whatever is above them such as slide outs. Why are rv companies putting on these Chinese Time Bombs? They should not be on the road what so ever because of how they can fail without notice. I have been lucky so far but I am having to fork out 1300 dollars for new tires from Hercules. Pull these tires off the road now and have rv companies reimburse owners for having to swap out the tires. Thank you. I am putting in today's date since the incident is yet to happen for me. I also only drive 55 to 59 mph when towing because I fear these tires will blow out on me. Fix this company.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Sep 29, 2022. Source: NHTSA Office of Defects Investigation.