Owners filed 4 complaints about this vehicle with federal regulators, most often about the service brakes. It has been recalled 5 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Visibility/Wiper
2
0
0
0
Service Brakes
2
0
0
0
5 safety recalls
Part 573 reports
Electrical System › Wiring › Fuses and Circuit Breakers15V117000
Filed Feb 27, 2015194 vehiclesKawasaki Motors Corp., U.s.a.
Defect. Kawasaki Motors Corp., U.S.A. (Kawasaki) is recalling certain model year 2009-2013 Kawasaki Concours 14 and 14ABS motorcycles manufactured May 8, 2008, to February 20, 2013, and modified for police authority use. The additional police accessories may cause the 30-amp main fuse to blow. Also, the additional police wiring harness may chafe leading to a short, which may blow the main fuse.
Risk. If the fuse blows, the engine will stall, increasing the risk of a crash.
Remedy. Kawasaki has notified the affected police departments and will send trained personnel to repair the motorcycles, free of charge. The recall began April 13, 2015. Owners may contact Kawasaki customer service at 1-866-802-9381. Kawasaki 's number for this recall is MC15-02. Note: This recall is an expansion of recalls 12V-134, 13V-370 and 13V-387.
Service Brakes13V387000
Filed Aug 27, 2013337 vehiclesKawasaki Motors Corp., U.s.a.
Defect. Kawasaki is recalling certain model year 2009-2013 Concours 14 police motorcycles. The improper installation of additional police accessories may cause multiple safety issues such as fuel leaks, reduction of braking ability and loss of electrical power to the engine, resulting in a stall.
Risk. These issues increase the risk of a crash.
Remedy. Kawasaki has notified that affected police departments and will send trained factory personnel to the departments to repair the motorcycles. The recall began on August 21, 2013. Owners may contact Kawasaki at 1-866-802-9381. This campaign is being conducted independent of recalls 12V134 and 13V370 for blown fuses on authority bikes.
Electrical System13V370000
Filed Aug 16, 201361 vehiclesKawasaki Motors Corp., U.s.a.
Defect. Kawasaki is recalling certain model year 2012-2013 Concours 14 police motorcycles. The additional police accessories may cause the 30-amp main fuse to blow. Also, the additional police wiring harness may chafe leading to a short, which may blow the main fuse.
Risk. If the fuse blows, the engine may stall increasing the risk of a crash.
Remedy. Kawasaki will notify owners, and dealers will correct the electrical system problems, free of charge. The recall began on September 3, 2013. Owners may contact Kawasaki at 1-866-802-9381. This campaign is an expansion of recall 12V-134.
Defect. Kawasaki is recalling certain model year 2008-2012 Concours 14 (ZG1400 A/B/C/D) motorcycles. Due to a gap between the brake pedal and guard, small stone or debris can become trapped, creating a brake drag. This can cause the rear brake to overheat, leading to rear brake damage and lock-up or failure of the rear brakes. The front brakes may also be affected on ZG1400C models.
Risk. If the brakes lock up or fail, there is an increased risk of a crash.
Remedy. Kawasaki will notify owners, and dealers will replace the rear master cylinder rod end and remove the brake guard (if installed), free of charge. The safety recall began on July 37, 2012. Owners may contact Kawasaki at 1-866-802-9381.
Electrical System12V134000
Filed Mar 30, 2012273 vehiclesKawasaki Motors Corp., U.s.a.
Defect. KAWASAKI IS RECALLING CERTAIN MODEL YEAR 2009-2012 CONCOURS 14 POLICE MOTORCYCLES. THE ADDITIONAL POLICE ACCESSORIES MAY CAUSE THE 30-AMP MAIN FUSE TO BLOW. ALSO, THE ADDITIONAL POLICE WIRING HARNESS MAY CHAFE LEADING TO A SHORT, WHICH MAY BLOW THE MAIN FUSE.
Risk. IF THE FUSE BLOWS, THE ENGINE MAY STALL INCREASING THE RISK OF A CRASH.
Remedy. KAWASAKI WILL NOTIFY OWNERS, AND PROVIDE INSTRUCTIONS TO MITIGATE ELECTRICAL SYSTEM FAILURE, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 5, 2012. OWNERS MAY CONTACT KAWASAKI AT 1-866-802-9381.
What owners reported
Newest filings
Service Brakes
Filed May 23, 2021SC
Back Brake pedal locks up at times locking the rear brakes and seems to lock the left front brake. Have had back brakes replaced and front pads replaced. The issue happened within one week of purchasing the bike used from a Florida Dealership. When the brakes lock up, you are almost thrown from the bike. Front left pads wear to the metal while the right side is barely worn. Sometimes, the brake pedal just goes all the way down and I have nothing. This would probably KILL a rookie rider. I also ride a 2008 Honda Goldwing with 96,000 miles. I bought it new. Both have LINKED brakes. I have never had an issue with my Honda. This is definitely a SERIOUS issue on the Kawasaki. It has apx. 32,000 miles. This should be on the RECALL list for a replacement rod on the rear master cylinder. DEATH TRAP. I am an experienced rider with easily 250,000 miles driven. Please advise.
Visibility/Wiper
Filed Jun 16, 201435 milesWI
IN NOVEMBER 2013 I PURCHASED A NEW NON-CURRENT INVENTORY 2012 KAWASAKI CONCOURS 14 MOTORCYCLE. PRIOR TO RIDING IT THIS SPRING I INSTALLED A LARGER AFTERMARKET NATIONAL CYCLE V-STREAM WINDSHIELD FOR INCREASED WIND PROTECTION. DURING MY FIRST RIDE I WAS SURPRISED AT THE AMOUNT THAT THE NATIONAL CYCLE V-STREAM WINDSHIELD FLEXED IN WIND. WITHIN 20 MILES OF RIDING THE EXCESSIVE FLEXING RESULTED IN THE ORIGINAL KAWASAKI PLASTIC WINDSHIELD MOUNTS BREAKING. I PURCHASED ANOTHER SET OF KAWASAKI MOUNTS, THEY LASTED 35 MILES AND ALSO CRACKED. WHEN COMPARING THE THICKNESS OF THE OEM ORIGINAL KAWASAKI WINDSHIELD TO THE NATIONAL CYCLE V-STREAM AFTERMARKET WINDSHIELD I FOUND THE NATIONAL CYCLE V-STREAM WINDSHIELD TO BE .018 INCHES THINNER THAN THE ORIGINAL KAWASAKI WINDSHIELD. THE LARGER SURFACE AREA AND THINNER CONSTRUCTION OF THE NATIONAL CYCLE V-STREAM WINDSHIELD COUPLED WITH THE REDUCED CLAMPING PRESSURE PROVIDED BY THE OEM KAWASAKI WINDSHIELD MOUNTS (DUE TO THE NATIONAL CYCLE V-STREAM WINDSHIELDS THINNER CONSTRUCTION) APPEAR TO CAUSE EXCESSIVE FLEXING RESULTING IN WINDSHIELD MOUNT FAILURES. I AM FEARFUL THE MOUNTS COULD COMPLETELY FAIL CAUSING THE WINDSHIELD TO BECOME DISLODGED RESULTING IN A POTENTIAL CRASH. I HAVE SINCE REINSTALLED THE OEM KAWASAKI WINDSHIELD AND ANOTHER SET OF NEW PLASTIC MOUNTS AND HAVE RIDDEN THE BIKE 1500 MILES IN IT'S STOCK CONFIGURATION WITHOUT ISSUE OR SAFETY CONCERNS. I BELIEVE THE NATIONAL CYCLE V-STREAM WINDSHIELD FOR THIS MODEL POSES A POTENTIAL SAFETY RISK
Visibility/Wiper
Filed Jun 13, 201410 milesWI
TL* THE CONTACT OWNS A 2012 KAWASAKI CONCOURS 14, EQUIPPED WITH A NATIONAL CYCLE V STREAM WINDSHIELD. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE WINDSHIELD BEGAN TO MOVE. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE BOLTS WERE FRACTURED. THE CONTACT STATED THAT HE REPLACED THE WINDSHIELD AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10. THE VIN WAS UNAVAILABLE.
Service Brakes
Filed Oct 1, 20131,200 milesVA
UNDER CERTAIN CONDITIONS, USE OF THE REAR BRAKE PEDAL CAN CAUSE AN UNEXPECTED, SUDDEN GRAB OF THE BRAKES. THIS PROBLEM CAN BE DEMONSTRATED BY APPLYING THE REAR BRAKE PEDAL AFTER LIGHTLY APPLYING THE FRONT BRAKE LEVER. BASED ON MANY DISCUSSION THREADS ON THE COG-ONLINE.ORG AND ZGGTR.ORG WEB FORUMS, THIS IS A COMMON ISSUE REPORTED FOR THE CONCOURSE MODEL MOTORCYCLES SINCE THEY BEGAN BEING DELIVERED WITH A LINKED BRAKING SYSTEM. THE RIDER DOES NOT HAVE THE ABILITY TO DISABLE THE LINKED BRAKING SYSTEM. IN A LIMITED TRACTION SITUATION, I BELIEVE THIS GRAB COULD BE SUFFICIENT TO CAUSE THE RIDER TO CRASH. ON THE ABOVE MENTIONED FORUMS, MANY RIDERS COMMENT THAT THEY HAVE STOPPED USING THE REAR BRAKE PEDAL TO CIRCUMVENT THE SITUATION. THIS IS A DANGEROUS ACTION BECAUSE THEY ARE NOT ABLE TO MAKE USE OF THE FULL CAPABILITIES OF THE BRAKING SYSTEM ON THEIR CONCOURS., AND FOR RIDERS WHO ALSO OWN MOTORCYCLES WITH NON-LINKED BRAKE SYSTEMS, IT IS ESPECIALLY DANGEROUS BECAUSE THEY HAVE NOW TRAINED THEMSELVES TO NOT INTENTIONALLY APPLY ANY REAR BRAKE. OTHER POSTERS ON THE FORUMS HAVE REPLUMBED THEIR BRAKE SYSTEMS TO REDUCE THE IMPACT OF THIS CONDITION, AND SEARCHED FOR A THIRD PARTY WHO CAN POTENTIALLY UPDATE APPLICABLE PROGRAMMING TO CORRECT THE CONDITION. I BELIEVE KAWASAKI NEEDS TO REPROGRAM THEIR LINKED BRAKING SYSTEM TO BETTER ALLOCATE BRAKING FORCE, THUS ELIMINATING THIS DANGEROUS GRAB, AND PROVIDE THE RIDER WITH THE ABILITY TO COMPLETELY DISABLE THE LINKED BRAKING FUNCTION. *TR
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Feb 27, 2015. Source: NHTSA Office of Defects Investigation.