2009 Kawasaki Concours 14

Routine

Owners filed 7 complaints about this vehicle with federal regulators, most often about the service brakes. It has been recalled 4 times.

What fails
ComponentReportsCrashesFiresInjuries
Service Brakes6
000
Engine1
010

4 safety recalls

Part 573 reports
Electrical System › Wiring › Fuses and Circuit Breakers15V117000
Filed Feb 27, 2015194 vehiclesKawasaki Motors Corp., U.s.a.

Defect. Kawasaki Motors Corp., U.S.A. (Kawasaki) is recalling certain model year 2009-2013 Kawasaki Concours 14 and 14ABS motorcycles manufactured May 8, 2008, to February 20, 2013, and modified for police authority use. The additional police accessories may cause the 30-amp main fuse to blow. Also, the additional police wiring harness may chafe leading to a short, which may blow the main fuse.

Risk. If the fuse blows, the engine will stall, increasing the risk of a crash.

Remedy. Kawasaki has notified the affected police departments and will send trained personnel to repair the motorcycles, free of charge. The recall began April 13, 2015. Owners may contact Kawasaki customer service at 1-866-802-9381. Kawasaki 's number for this recall is MC15-02. Note: This recall is an expansion of recalls 12V-134, 13V-370 and 13V-387.

Service Brakes13V387000
Filed Aug 27, 2013337 vehiclesKawasaki Motors Corp., U.s.a.

Defect. Kawasaki is recalling certain model year 2009-2013 Concours 14 police motorcycles. The improper installation of additional police accessories may cause multiple safety issues such as fuel leaks, reduction of braking ability and loss of electrical power to the engine, resulting in a stall.

Risk. These issues increase the risk of a crash.

Remedy. Kawasaki has notified that affected police departments and will send trained factory personnel to the departments to repair the motorcycles. The recall began on August 21, 2013. Owners may contact Kawasaki at 1-866-802-9381. This campaign is being conducted independent of recalls 12V134 and 13V370 for blown fuses on authority bikes.

Structure › Frame and Members12V343000
Filed Jul 20, 201213,289 vehiclesKawasaki Motors Corp., U.s.a.

Defect. Kawasaki is recalling certain model year 2008-2012 Concours 14 (ZG1400 A/B/C/D) motorcycles. Due to a gap between the brake pedal and guard, small stone or debris can become trapped, creating a brake drag. This can cause the rear brake to overheat, leading to rear brake damage and lock-up or failure of the rear brakes. The front brakes may also be affected on ZG1400C models.

Risk. If the brakes lock up or fail, there is an increased risk of a crash.

Remedy. Kawasaki will notify owners, and dealers will replace the rear master cylinder rod end and remove the brake guard (if installed), free of charge. The safety recall began on July 37, 2012. Owners may contact Kawasaki at 1-866-802-9381.

Electrical System12V134000
Filed Mar 30, 2012273 vehiclesKawasaki Motors Corp., U.s.a.

Defect. KAWASAKI IS RECALLING CERTAIN MODEL YEAR 2009-2012 CONCOURS 14 POLICE MOTORCYCLES. THE ADDITIONAL POLICE ACCESSORIES MAY CAUSE THE 30-AMP MAIN FUSE TO BLOW. ALSO, THE ADDITIONAL POLICE WIRING HARNESS MAY CHAFE LEADING TO A SHORT, WHICH MAY BLOW THE MAIN FUSE.

Risk. IF THE FUSE BLOWS, THE ENGINE MAY STALL INCREASING THE RISK OF A CRASH.

Remedy. KAWASAKI WILL NOTIFY OWNERS, AND PROVIDE INSTRUCTIONS TO MITIGATE ELECTRICAL SYSTEM FAILURE, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 5, 2012. OWNERS MAY CONTACT KAWASAKI AT 1-866-802-9381.

What owners reported

Newest filings
Service Brakes
Filed Apr 21, 202143,000 milesSC

DURING A STOP IF THE REAR BRAKE ABS IS ACTIVATED BECAUSE OF LOSS OF TRACTION, THE REAR BRAKE PEDAL WILL BECOME FROZEN AND NO REAR BRAKE WILL BE AVAILABLE. ADDITIONALLY NO ABS WARNING LIGHT ILLUMINATES. SYSTEM HAS BEEN CHECKED BY QUALIFIED TECHNICIAN, STATES ALL SYSTEMS ARE GOOD AND THE ABS MOTOR IS DEFECTIVE.

Service Brakes
Filed Jul 24, 201923,500 milesFL

ABS PUMP FAILURE WITH NO WARNING LIGHT. REAR BRAKE LEVER FROZE UP AND DOES NOT DEPRESS MAKING THE REAR BRAKES UNUSABLE

Service Brakes
Filed Jul 21, 201779,000 milesCA

REAR BRAKE LOCKS AND WILL NOT TAKE ANY INPUT TO THE PEDAL INTERMITTENTLY. ABLE TO FREE IT UP OR IT DOES IT BY ITSELF AFTER A FEW MINUTES NOT RIDING IT. ABS LIGHT IS NEVER ILLUMINATED FRONT BRAKE NOT AFFECTED CAN HAPPEN AFTER FIVE MINUTES OF RIDING OR UPWARDS OF AN HALF HOUR 45 MINUTES. CAN HAPPEN RIDING CITY AND HIGHWAYS AT ALL SPEEDS. NEVER HAPPENED STATIONARY

Service Brakes
Filed Feb 16, 201622,000 milesFL

REAR BRAKE LEVER WOULD GET STUCK WHEN APPLYING REAR BRAKES. NOW I HAVE NO REAR BRAKES. ABS PUMP HAS FAILED, NO BRAKE PRESSURE AFTER THE PUMP TO THE REAR BRAKES. THERE IS PRESSURE BEFORE THE PUMP, BUT NONE AFTER THE PUMP.

EngineFire
Filed Mar 25, 201528,000 milesCA

ON MARCH 28,15. ON A SATURDAY MORNING ABOUT 9:30AM. I JUST LEFT MY GARAGE WHERE I PARK MY MOTORCYCLE. IT IS COVERED SECURELY WITH A BIKE BARN AND A MOTORCYCLE COVER. WHEN I STARTED THE ENGINE. EVERYTHING SOUND OKAY AND NORMAL. AND THE NIGHT BEFORE I LEFT WORK IN THE FRIDAY EVENING GOING HOME. EVERY THING SEEMS OKAY. WHEN THE NEXT DAY. WHEN I LEFT MY APARTMENT GARAGE. I HAD WAITED FOR THE GREEN LIGHT TO CHANGE. WHEN ABOUT 1 AND HALF BLOCKS FROM MY APARTMENT. I NOTICE A SIZZLING SOUND. AND THEN SMELL LIKE SMOKE. AND ALL IN A SUDDEN. THERE WAS WHITE OR LIGHT BLUISH COLOR. COVERING ALL OVER ME. THIS CAME OUT OF THE ENGINE. AND ALSO MY PIPE. AND THE MOTORCYCLE HAD SEIZED. WHEN I HAD STOP AT THE STOP LIGHT. TO MAKE A LEFT TURN TO GO HOME. I HAD TO START THE MOTORCYCLE UP AGAIN. AS I RODE IT CLOSELY TO MY APARTMENT GARAGE. THE SMOKE GOTTEN WORSE. I COULD NOT SEE ANYTHING IN FRONT OF ME. I HAD CALLED WHERE I PURCHASED MY MOTORCYCLE. HONDA OF HOLLYWOOD. THE MECHANIC SUPERVISOR NAMED FERNANDO TOLD ME. I CAN NOT GET THERE TOWING SERVICE. BECAUSE HE WAS TOWING OTHER MOTORCYCLE. BECAUSE OF THE NEW MOTORCYCLE MERGER. SO I HAD TO WAIT TO THE FOLLOWING MONDAY. TO GET IT TOWED THERE. WHEN HE TURN MY MOTORCYCLE ON. HE TOLD ME. THIS IS GOING TO BE A BIG JOB. THIS DOESN'T SOUND RIGHT WITH THE ENGINE. FOR TWO WEEKS. THEY DIDN'T CALL ME. I HAD TO CALL THEM. HE TOLD ME. THE REASONS WHY THEY DIDN'T WORK ON MY MOTORCYCLE. IS THEY JUST GOTTEN THE WORD. THEY WILL NO LONGER SERVICE KAWASAKI MOTORCYCLES.

Service Brakes
Filed Apr 9, 201416,500 milesCA

TL* THE CONTACT OWN A 2009 KAWASAKI CONCOURS 14. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 65 MPH THE VEHICLE FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE ABS SYSTEM FAILED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 12V343000( SERVICE BRAKES, HYDRAULIC , STRUCTURE ) WHICH ACCORDING TO THE MANUFACTURER IS NOT THE CAUSE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 16,500.

Service Brakes
Filed Aug 13, 20121,000 milesCA

TL* THE CONTACT OWNS A 2009 KAWASAKI CONCOURS 14 MOTORCYCLE. THE CONTACT RECEIVED A RECALL NOTICE UNDER NHTSA CAMPAIGN ID NUMBER: 12V343000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN EXPLAINED THAT THEY WOULD HAVE TO EVALUATE THE SPACE BETWEEN THE BRAKE PEDAL AND GUARD BEFORE PERFORMING THE REPAIR. THE CONTACT STATED THE RECALL INDICATED THE REPLACEMENT OF THE REAR MASTER CYLINDER AND DOES NOT MENTION AN EVALUATION. THE CONTACT WANTED THE PART REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE APPROXIMATE MILEAGE WAS 1,000.

7 of 7 complaints, reproduced as filed.

Across model years

Worst on record: 2008
YearComplaintsRecallsFiresDeathsAssessment
20211000Routine
20172000Routine
20164000Routine
20141000Routine
20133300Routine
20124500Routine
20113400Routine
20100400Routine
2009 — this page7410Routine
200827100Routine

Compare every Concours 14 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Feb 27, 2015. Source: NHTSA Office of Defects Investigation.