Owners filed 3 complaints about this vehicle with federal regulators, most often about the electrical system. It has been recalled 4 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Unknown or Other
1
0
0
0
Service Brakes
1
0
0
0
Electrical System
1
0
0
0
4 safety recalls
Part 573 reports
Electrical System › Wiring › Fuses and Circuit Breakers15V117000
Filed Feb 27, 2015194 vehiclesKawasaki Motors Corp., U.s.a.
Defect. Kawasaki Motors Corp., U.S.A. (Kawasaki) is recalling certain model year 2009-2013 Kawasaki Concours 14 and 14ABS motorcycles manufactured May 8, 2008, to February 20, 2013, and modified for police authority use. The additional police accessories may cause the 30-amp main fuse to blow. Also, the additional police wiring harness may chafe leading to a short, which may blow the main fuse.
Risk. If the fuse blows, the engine will stall, increasing the risk of a crash.
Remedy. Kawasaki has notified the affected police departments and will send trained personnel to repair the motorcycles, free of charge. The recall began April 13, 2015. Owners may contact Kawasaki customer service at 1-866-802-9381. Kawasaki 's number for this recall is MC15-02. Note: This recall is an expansion of recalls 12V-134, 13V-370 and 13V-387.
Service Brakes13V387000
Filed Aug 27, 2013337 vehiclesKawasaki Motors Corp., U.s.a.
Defect. Kawasaki is recalling certain model year 2009-2013 Concours 14 police motorcycles. The improper installation of additional police accessories may cause multiple safety issues such as fuel leaks, reduction of braking ability and loss of electrical power to the engine, resulting in a stall.
Risk. These issues increase the risk of a crash.
Remedy. Kawasaki has notified that affected police departments and will send trained factory personnel to the departments to repair the motorcycles. The recall began on August 21, 2013. Owners may contact Kawasaki at 1-866-802-9381. This campaign is being conducted independent of recalls 12V134 and 13V370 for blown fuses on authority bikes.
Defect. Kawasaki is recalling certain model year 2008-2012 Concours 14 (ZG1400 A/B/C/D) motorcycles. Due to a gap between the brake pedal and guard, small stone or debris can become trapped, creating a brake drag. This can cause the rear brake to overheat, leading to rear brake damage and lock-up or failure of the rear brakes. The front brakes may also be affected on ZG1400C models.
Risk. If the brakes lock up or fail, there is an increased risk of a crash.
Remedy. Kawasaki will notify owners, and dealers will replace the rear master cylinder rod end and remove the brake guard (if installed), free of charge. The safety recall began on July 37, 2012. Owners may contact Kawasaki at 1-866-802-9381.
Electrical System12V134000
Filed Mar 30, 2012273 vehiclesKawasaki Motors Corp., U.s.a.
Defect. KAWASAKI IS RECALLING CERTAIN MODEL YEAR 2009-2012 CONCOURS 14 POLICE MOTORCYCLES. THE ADDITIONAL POLICE ACCESSORIES MAY CAUSE THE 30-AMP MAIN FUSE TO BLOW. ALSO, THE ADDITIONAL POLICE WIRING HARNESS MAY CHAFE LEADING TO A SHORT, WHICH MAY BLOW THE MAIN FUSE.
Risk. IF THE FUSE BLOWS, THE ENGINE MAY STALL INCREASING THE RISK OF A CRASH.
Remedy. KAWASAKI WILL NOTIFY OWNERS, AND PROVIDE INSTRUCTIONS TO MITIGATE ELECTRICAL SYSTEM FAILURE, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 5, 2012. OWNERS MAY CONTACT KAWASAKI AT 1-866-802-9381.
What owners reported
Newest filings
Unknown or Other
Filed Sep 14, 2021WA
The electric wind shield broke at the mechanism while doing highways speeds allowing it to fold back and forward and hit my helmet almost causing a crash and . All parts on the windshield are stock. It also would not retract to fix my visibility. Part #55036-0003 for the assembly that broke.
Service Brakes
Filed Apr 5, 201312,000 milesFL
BRAKES WILL SUDDENLY AND VERY ABRUPTLY GRAB MUCH MORE THAN NEEDED IF THE FRONT AND REAR ARE APPLIED AT THE SAME TIME. *TR
Electrical System
Filed Jul 27, 2012ID
TL* THE CONTACT OWNS A 2011 KAWASAKI CONCOURS 14. THE CONTACT STATED THAT THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 12V134000 (ELECTRICAL SYSTEM); HOWEVER THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THERE WAS NOT A PART BEING PRODUCED FOR THE RECALL REMEDY REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VEHICLE WAS NOT IN OPERATION DUE TO SAFETY ISSUES.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Feb 27, 2015. Source: NHTSA Office of Defects Investigation.