BOTH THE DRIVER AND PASSENGER SUN VISORS FALL OUT OF THE MOUNTING SOCKETS WHILE DRIVING OR IF A SMALL BUMP IS HIT. WHEN VISORS FALL DOWN IT BLOCKS ALMOST HALF OF THE DRIVERS VISIBILITY AND FORCES THE DRIVER TO EITHER TRY TO PUSH IT BACK INTO THE 'CLIP' OR SOCKET WHILE DRIVING, OR PULL OVER AND TRY TO PUSH IT IN. DEALERSHIP CLAIMS THE ISSUE WAS CAUSED BY AN 'OUTSIDE FORCE' AND THE SMALL PLASTIC CLIPS INSIDE THE MOUNTING BRACKET BROKE. NO 'OUTSIDE FORCE' WAS CAUSED ON BOTH VISORS TO CAUSE BOTH CLIPS TO BREAK. THEY ARE SMALL PLASTIC PIECES THAT HAVE WORN IN LESS THAN A YEAR FROM NORMAL USE OF FLIPPING AND SWIVELING THE VISORS. DUE TO THE SEVERITY OF LOSS OF VISIBILITY AND HOW OFTEN IT HAPPENS, IT IS A SAFETY ISSUE.
2019 Jeep Wrangler complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2019 record →
MY 2019 JEEP WRANGLER ALONG WITH OTHER JEEPS CURRENTLY HAVE A POORLY MANUFACTURED STEERING BOX THAT IS ONLY MARKED AS A SERVICE BULLETIN INSTEAD OF A RECALL. I RECENTLY EXPERIENCED AN UNSAFE AND UNEASY STEERING ISSUE ON MY RECENT ROAD TRIP ON MY 35,000 MILE JEEP (STOCK). PING PONGING IN BETWEEN LANES AND HAVING CLOSE CALLS WITH OTHERS ON THE ROAD BECAUSE OF THE WANDERING AND SLIGHT PULL THE JEEP HAS AT HIGHWAY SPEEDS WHICH CAN BE ANYWHERE FROM 45MPH-70MPH. I'M HOPING THIS WILL BE ADDRESSED PROMPTLY AND WITH URGENCY FOR ALL WRANGLER OWNERS TO KEEP THE ROADS SAFER FOR EVERYONE.
I WAS DRIVING DOWN THE HIGHWAY GOING 50MPH AND THE FRONT END STARTED VIGOROUSLY SHAKING SO MUCH THAT I HAD TO PULL OVER AND STOP. IT SHOOK ME TO THE POINT THAT I WAS DIZZY. I WAS TOLD THAT IT WAS CALLED THE DEATH RATTLE, HOWEVER WHEN I TOOK IT THE THE DEALERSHIP TO GET IT FIXED I WAS TOLD THAT IT IS NO LONGER CALLED THAT. THEY DIDN'T KNOW THAT IT WAS HAPPENING ON THE 2019 WRANGLER SPORT
I WAS DRIVING TO WORK ON A STRAIGHT ROAD THAT EVENTUALLY CAME WITH A SLIGHT BEND TO THE LEFT. AS I APPROACHED THE BEND, MY STEERING WHEEL WOULD NOT TURN TO MAKE THE BEND. I HAD TO PULL WITH BOTH HANDS ON THE LEFT SIDE OF THE STEERING WHEEL TO MAKE THE TURN ON THE BEND. AFTER PULLING HARD I WAS ABLE TO MAKE THE TURN ON THE BEND. IT WAS A CLOSE CALL TO CRASHING INTO A CORN FIELD IF I WASN'T ABLE TO MAKE THIS BEND IN THE ROAD.
WHILE DRIVING ON THE WHILE DRIVING ON THE HIGHWAY AT ABOUT 60 MPH AND TAKING A SLIGHT LEFT OR RIGHT CURVE WE HIT AN EXPANSION JOINT ON THE BRIDGE. THE FRONT WHEELS STARTED SHAKING UNCONTROLLABLY UNTIL I CAME TO A FULL STOP ON THE SIDE OF THE ROAD. VERY DANGEROUS SAFETY CONCERN, ESPECIALLY ON A CAR THAT HAS NOT BEEN OFF-ROAD AND WITH LESS THAN 18000 MILES AND NO MODIFICATIONS. THIS ISSUE IS VERY WELL DOCUMENTED ALL OVER THE INTERNET.
FRONT DEFROSTER DOESN'T WORK PROPERLY WHEN THERE IS A SNOW STORM, IT ONLY DEFORSTS THE CENTER
WHEN ON THE HIGHWAY, IT STARTING SHAKING VIGOROUSLY. I HAD TO SLOW DOWN TO STOP IT FROM SHAKING. I WENT FROM ABOUT 70 MPH TO ABOUT 35 MPH IN ORDER TO STOP IT FROM SHAKING. I TRIED LOOKING UP WHAT IT COULD BE AND FOUND THAT IT'S BEEN CALLED THE "DEATH WOBBLE." I'VE ALSO CHECKED IT FOR RECALLS AND NOTHING CAME UP AT THIS TIME. I TRIED CALLING FCA, HOWEVER AFTER BEING ON HOLD FOR MORE THAN 2 HOURS, I HANGED UP. I HOPE YOU GUYS CAN HELP WITH ANSWERS ON THIS AS IT SEEMS THAT I'M NOT THE FIRST ONE TO EXPERIENCE THIS. THANK YOU.
WHILE DRIVING ON THE HIGHWAY AT APPROXIMATELY 70 MPH, THE JEEP BEGAN TO SHAKE (WABBLE) VIOLENTLY. THE STEERING COLUMN BECAME HARD TO CONTROL DUE TO THE SHAKING OF THE JEEP. SLOWING DOWN DID NOT SEEM TO HELP SO I PULLED OFF THE FREEWAY AND CAME TO A COMPLETE STOP. THIS ALLEVIATED THE ISSUE TEMPORARILY. HOWEVER, THE SHAKING/WABBLE OCCURRED 6 MORE TIMES DURING MY 200-MILE TRIP. I TOOK MY JEEP INTO THE DEALER TO GET FIXED AND WAITED 3 WEEKS FOR THE PART TO COME IN. DURING THIS TIME, THE WABBLE HAPPENED TWICE AT FREEWAY SPEEDS (65 MPH+). BOTH TIMES, I HAD TO PULL OFF THE FREEWAY AND COME TO A COMPLETE STOP TO REMEDY THE ISSUE. MY SERVICING DEALER REPLACED THE STEERING DAMPENER AS THEY SAID THAT WAS THE ISSUE. UNFORTUNATELY, AT FREEWAY SPEED, I ENCOUNTERED THE SHAKING/WABBLE AGAIN. SPEEDS OF 50 MPH OR LESS DO NOT SEEM TO TRIGGER THE SHAKING, BUT IT OCCURS INTERMITTENTLY AT SPEEDS OVER 50 MPH. AS LONG AS I AM IN THE SLOW LANE WITH ROOM TO EXIT THE ROAD, IT IS SAFE TO DRIVE. HOWEVER, IT IS A HUGE SAFETY ISSUE IF THERE IS NO WAY TO EXIT THE ROADWAY WHEN IT OCCURS AS THE ONLY WAY TO STOP THE SHAKING IS TO COME TO A COMPLETE STOP.
I WAS DRIVING A 2019 JEEP WRANGLER THAT I BOUGHT AT THE END OF JANUARY 2020, I BARELY HAVE 3,300 MILES ON IT, DUE TO COVID AND REMOTE WORKING. I WAS DRIVING ON RTE. 287 SOUTH DOING 70 MPH I MUST HAVE HIT A BUMP OR IMPERFECTION IN THE ROAD, ALL OF A SUDDEN THE WHOLE CAR STARTED TO VIOLENTLY VIBRATE AND SHAKE, I HAD TO GO FROM THE LEFT LANE OVER TO THE RIGHT SHOULDER WHILE SLOWING DOWN TO ABOUT 30 UNTIL THE SHAKING STOPPED AND ALSO WAS ABLE TO EXIT TO A LOCAL ROAD. I'VE DRIVEN THIS HIGHWAY SEVERAL HUNDRED TIMES AND NEVER HAD THIS PROBLEM, THANKFULLY THE ROADS ARE NOT AS CROWDED AS THEY USUALLY WOULD HAVE BEEN AND AN ACCIDENT WAS AVOIDED. I HAVE READ ONLINE THAT OTHER PEOPLE HAVE HAD THIS SAME ISSUE OF A "DEATH WOBBLE" BUT I HAVE NOT RECEIVED AN OFFICIAL RECALL FROM JEEP OR FIAT CHRYSLER AUTOMOBILES.
BOUGHT THE 2019 JEEP JL CERTIFIED USED NOV 24. TOLD THE DEALER THAT THE JEEP PULLS TO THE RIGHT AND THE VEHICLES ALIGNMENT MIGHT BE OFF. THE TOLD ME THEY DID ALIGNMENT AND EVERYTHING IS GOOD. AT HIGHWAY SPEEDS THE JEEP WANDERS ALL OVER THE ROAD IT IS VERY HARD TO CONTROL. I WILL BE BRINGING IT TO A DIFFERENT DEALER BECAUSE IT DOES NOT FEEL SAFE.
THE STEERING IS LOOSE AND VHICULE WANDERS AT HIGHWAY SPEED. IT'S VERY DIFFICULT TO KEEP IN A STRAIGHT LINE AT HIGHWAY SPEED. FEELS EXTREMELY UNSAFE. THE DEALER BAS CHANGED THE STEARING DUMPER AND THAT'S NO BETTER. IT'S BEEN LIKE THIS SINCE THE PURCHASE IN DECEMBER 2019.
STEERING IS VERY LOOSE, CAUSING SERIOUS PROBLEMS KEEPING THE JEEP STRAIGHT, OR IN MY LANE, ON ALL PAVED ROADS, AT ALL SPEEDS.
STEERING WHEEL BEGAN SHAKING VIOLENTLY ON HIGHWAY AT 60MPH. HAD TO SLOW DOWN TO STOP THE SHAKING. ISSUE HAPPENED AGAIN ONCE I REACHED HIGHWAY SPEED. NO ISSUES WITH TIRES FOUND. STEERING WANDERS UNDER NORMAL DRIVING. REQUIRES CONSTANT STEERING CORRECTION. STEERING WHEEL PULLS TO THE RIGHT DURING NORMAL DRIVING. LARGE DEAD SPOT IN CENTER OF STEERING WHEEL. DEALER HAS THE VEHICLE FOR THE THIRD TIME. SAME ISSUE.
TL* THE CONTACT OWNS A 2019 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, WHILE GETTING ON THE HIGHWAY THE STEERING WHEEL BEGAN TO SHAKE AGGRESSIVELY SLIPPING OUT OF THE DRIVER'S HANDS. THE CONTACT PULLED OVER THEN EVENTUALLY KEPT GOING. THE FAILURE RECURRED SEVERAL HOURS LATER WHILE USING CRUISE CONTROL AT APPROXIMATELY 90 MPH. THE CONTACT SLAMMED ON THE BRAKE PEDAL UNTIL THE VEHICLE STOPPED AND THEN CONTINUED TO DRIVE. THE FAILURE RECURRED APPROXIMATELY 30 TIMES. THE CONTACT TOOK THE VEHICLE TO MICHIANA CHRYSLER DODGE JEEP RAM FIAT (120 W MCKINLEY AVE, MISHAWAKA, IN 46545; (574) 807-0414) WHERE A DIAGNOSTIC WAS STILL PENDING. THE CONTACT REFERENCED TSB: 08/074/20 REGARDING THE ELECTRIC HYDRAULIC STEERING UNIT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,200.
TL* THE CONTACT OWNS A 2019 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE VEHICLE ROLLED OVER A BUMP ON THE HIGHWAY AND THE STEERING WHEEL STARTED TO WOBBLE VIOLENTLY. THE CONTACT SLOWED DOWN TO 25 MPH AND REGAINED CONTROL OF THE VEHICLE. THE CONTACT CONTINUED DRIVING TO HIS DESTINATION. WESTBURY JEEP (928 JERICHO TPKE, WESTBURY, NY 11590, (516) 280-6076) WAS CONTACTED AND INFORMED THAT THE CONTACT THERE WAS AN ISSUE REGARDING THE STEERING DAMPER. THE VEHICLE WAS TAKEN TO THE DEALER AND IT WAS CONFIRMED THAT THE VEHICLE WOULD BE REPAIRED AND THE DEALER AND MANUFACTURER WAS OBLIGATED TO PAY THE COST FOR THE REPAIR. THE VEHICLE WAS NOT YET REPAIRED DUE TO PARTS NOT BEING AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 18,000.
WHEN DRIVING OVER 65 MPH THE STEERING WHEEL BEGINS SHAKE VERY STRONGLY - I HAD TO LOWER THE SPEED TO 35 AND THEN IT STOP - IT HAPPENED FEW TIMES
JJEEP HIT A BUMP IN THE ROAD AND STARTED SHAKING UNCONTROLLABLE EVEN AFTER STOPPING AND STARTING. ABLE TO DRIVE, DEALER ORDERED NEW PART FOR SUSPENSIONS AND TOLD TO DRIVE LESS THEN 55 UNTIL IF COMES IN. PART IS BACK ORDERED
MANY TIMES, MY JEEP IS DOING UNSAFE WOBBLE LIKE THE WHEELS ARE GOING TO COME OFF. GOING AT SPEEDS OF 55-65 . VERY HARD TO HANDLE AND KEEP ON ROAD. TOOK TO DEALERSHIP AND THEY SAID THERE WERE NO RECALLS. COULDN'T FIND ANYTHING WRONG. I HAVE A HANDICAPPED DAUGHTER AND THIS IS A HUGE SAFETY ISSUE. IT WOULD HAPPEN ALSO WHEN GOING OVER RAILROAD TRACKS OR SIMPLY DOWN THE HIGHWAY.
WHILE DRIVING MY 2019 JEEP WRANGLER JL ON A HIGHWAY, AT ABOUT 75 MILES PER HOUR, THE FRONT END OF THE VEHICLE STARTED VIGOROUSLY SHAKING FROM SIDE TO SIDE. IT FELT AS THOUGH THE FRONT TIRES WERE GOING TO FALL OFF. I HAD TO REDUCE TO A SPEED OF LOWER THAN 50 MILES PER HOUR (WHICH IS UNSAFE ON A HIGHWAY THAT RUNS 70 MILES PER HOUR) IN ORDER FOR THE SHAKING TO CALM DOWN. I TOOK THE VEHICLE IN TO JEEP THAT SAME DAY AND REPORTED THE ISSUE. AFTER 2 DAYS, THEY INFORMED ME THEY COULD NOT RE-CREATE THE ISSUE AND THEREFOR DID NOT FIND ANYTHING WRONG. THEY MADE NO REPAIRS. FAST FORWARD TO ABOUT 9 MONTH LATER AND IT HAS HAPPENED AGAIN. I WAS DRIVING ON THE SAME HIGHWAY TODAY. AT ABOUT THE SAME SPEEDS, AND EXPERIENCED THE VIGOROUS SHAKING OF MY STEERING WHEEL AND FRONT PORTION OF THE VEHICLE.
TL* THE CONTACT OWNS A 2019 JEEP WRANGLER. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING 75 MPH, THE VEHICLE EXPERIENCED THE DEATH WOBBLE. THERE WAS NO WARNING PRIOR TO THE FAILURE. THE CONTACT STATED THAT HIS WIFE BRIEFLY LOST CONTROL OF THE VEHICLE BUT REGAINED CONTROL. THE CONTACT STATED THAT HIS WIFE PULLED OFF THE HIGHWAY TO INSPECT THE VEHICLE AND FOUND NO FAULT WITH THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000.*DT*JB
AT 65 MPH IF THE STREET IS HAVE A IMPERFECTION THE FRONT OF THE CAR START TO SHAKE VIOLENTLY. I HAVE TO AT LEAST SLOW DOWN TO 40 TO 45 MPH TO TAKE CONTROL. I THINK IS CALL DEATH WOBBLE.
WHEN I DRIVE IN THE HIGHWAY THE CAR STARTS SHAKING LIKE IF IAM LOOSING CONTROL THIS THE 3RD TIME THIS HAPPENS I THOUGHT I HAD FLAT TIRES
ON 11/7/20 WHILE DRIVING FROM HARLINGEN,TX TO HOUSTON,TX AT AN AVERAGE SPEED OF 65MPH THE JEEP WOULD SHAKE UNCONTROLLABLY AND VERY AGGRESSIVELY CAUSING ME TO REDUCE SPEED AND SWITCH LANES HITTING THE BRAKES ONLY MADE IT WORSE. IN OCTOBER 219 I EXPERIENCED THE SAME 'DEATH WOBBLE' DRIVING 65MPH ON THE HIGHWAY WHEN GOING OVER THE OVERPASS. THE DEALER SAID NORMAL AND WOULD REPLACE THE DAMPER TO HELP BUT NORMAL. THIS IS NOT NORMAL AND IS UNSAFE ESPECIALLY WHEN DRIVING WITH CHILDREN IN THE VEHICLE AT HIGH RATE OF SPEED.
WHEN THE VEHICLE HITS 25-35MPH, THE POWER STEERING CUTS OUT COMPLETELY AND CAN ONLY BE CONTROLLED VIA AGGRESSIVE WRESTLING WITH THE STEERING WHEEL. VEHICLE WAS TOWED TO DEALER 11-2-20. DEALER REPORTED THAT THEY COULD NOT REPLICATE PROBLEM AND THAT I PROBABLY NEEDED A NEW POWER STEERING PUMP BUT THAT THE PART IS ON BACK ORDER UNTIL 4/2021 AND THAT I SHOULD COME AND GET THE CAR. II WAS ALSO TOLD THAT I WAS #20 ON A LIST OF WRANGLER RUBICONS THAT ARE WAITING FOR THIS PART AND THAT THEY ONLY GET ONE POWER STEERING PUMP FROM THE MANUFACTURER EVERY 30 DAYS. I PICKED UP THE CAR ON 11-9-20 AND THE POWER STEERING CUT OUT IMMEDIATELY ON THE DRIVE HOME ONCE I HIT 35MPH. SO, I CURRENTLY HAVE A JEEP THAT HAS BROKEN POWER STEERING THAT IS SITTING IN MY GARAGE AND NO SOLUTION BEING OFFERED FROM THE DEALER/OEM. THIS CAR IS NOT EVEN 1 YEAR OLD.
MY VEHICLE HAS BEEN EXPERIENCING VIBRATION SINCE THE VERY DAY I TOOK PURCHASE OF THE JEEP. THE VEHICLE HAS A CLINGING NOISE DURING STOP AND THEN ACCELERATION. IT SOUND LIKE A WORN OUT PISTON ISSUE.
VERY LOOSE/SLOPPY STEERING AT ALL SPEEDS.
MY 2019 JEEP WRANGLER SPORT JL WHEN DRIVING ON THE ROAD ANY ROAD THE CAR FOR NO REASON STARTS WOBBLING AND SHAKING AND VIBRATING FOR ABOUT 20 SECONDS OR MORE AND THEN IT DRIVES NORMALLY ,BUT THIS HAPPENS VERY OFTEN AND THE STEERING WHEEL FEELS WEIRD AND HAS AN EMPTY SPACE IN IT AND WHEN DRIVING ON THE HIGHWAY THE CAR WONDERS TO THE LEFT AND RIGHT CHANGING LANES AND I HAVE TO KEEP BOTH HANDS ON THE STEERING WHEEL TO CONTROL THE CAR AND KEEP IT STRAIGHT. THIS IS A BRAND NEW CAR . THERE WAS A RECALL ON THE STEERING DAMPER AND THAT RECALL WAS DONE ON MY JEEP BUT THE PROBLEM OF WOBBLING AND SHAKING AND VIBRATING IS STILL THERE . MY JEEP IS VERY DANGEROUS TO DRIVE AND IT'S STILL BRAND NEW AND UNDER MANUFACTURER WARRANTY AND I TOOK IT TO A JEEP DEALERSHIP IN HOOVER-ALABAMA HENDRICK JEEP AND THEY SAID THAT THEY COULDN'T FIND ANY PROBLEM BUT I DON'T TRUST THEM AND I DON'T THINK THEY DID A THOROUGH DIAGNOSIS. MY JEEP HAS A DEFECT IN THE STEERING WHEEL AND IT WOBBLES AND SHAKES AND VIBRATES FOR NO REASON VERY OFTEN AND THE STEERING HAS AN EMPTY SPACE IN IT THAT MAKES THE CAR GO SIDEWAYS . THE WOBBLING AND SHAKING AND VIBRATING IS VERY DANGEROUS AND HAPPENS FOR NO REASON OR AFTER I GO THROUGH A ROUGH ROAD OR A POTHOLE OR ON A NORMAL SMOOTH ROAD .ALL THIS IS STILL HAPPENING EVEN AFTER DOING THE RECALL OF STEERING DAMPER . THE PROBLEM OF WOBBLING AND SHAKING AND VIBRATING IS STILL THERE AND THE CAR IS VERY DANGEROUS TO DRIVE
WHILE DRIVING THE MIDDLE LANE ON THE HIGHWAY DOING 70 MPH I DROVE OVER AN OVERPASS WITH A SLIGHT DEPRESSION AND MY STEERING WHEEL STARTED TO VIOLENTLY SHAKE SO MUCH SO THAT I HAD DIFFICULTY MOVING TO THE RIGHT LANE AND THEN ONTO THE EMERGENCY SHOULDER, THIS COULD HAVE CAUSED A SERIOUS ACCIDENT. THE DEALER REPLACED THE STEERING DAMPENER THE SECOND TIME TO CORRECT THIS PROBLEM. THIS WAS THE SECOND TIME THAT THIS HAD HAPPENED, THE FIRST TIME WAS ABOUT 14 MONTHS EARLIER WHEN THE DEALER REPLACED THE STEERING DAMPENER FOR THE FIRST TIME. TO DATE I AM ON MY THIRD STEERING DAMPENER IN LESS THAN TWO YEARS. PLEASE INVESTIGATE THIS DESIGN DISASTER THAT IS AN EXTREME HAZARD TO ALL THE SAFE DRIVERS ON OUR HIGHWAYS INCLUDING ME. THANK YOU.
AT HIGH SPEEDS (65+MPH) IF THE JEEP ROLLS OVER A ROUGH PATCH ON THE HIGHWAY THE WHOLE JEEP/STEERING WHEEL WILL SHAKE VIOLENTLY UNTIL I LET GO OF THE GAS...
THE STEERING IS VERY LOOSE, REQUIRES CONSTANT CORRECTION ON HIGHWAY DRIVING. I'VE TAKEN THE VEHICLE BACK TO THE DEALERSHIP MULTIPLE TIMES, HOWEVER THEY CLAIM THIS IS "NORMAL" FOR A JEEP.
AT HIGHWAY SPEEDS WHEN GOING OVER APPROACH TO BRIDGE ,POTHOLE ,EVEN ROAD REFLECTORS JEEP WRANGLERS2 DOORS CAN GO INTO A VIOLENT SHAKING OF STEERING WHEEL AND FRONT TIRES AND SUSPENSION. THE DEALERS CALL IT THE DEATH WOBBLE.IF YOU HIT YOUR BRAKES ITS EVEN WORSE. YOU MUST JUST HANG ON AND RELEASE YOUR GAS PEDAL TILL IT FINALLY COMES UNDER CONTROL. THIS WOLD BE ESPECIALY DANGEROUS DURING RAIN OR WORSE ICE OR SNOW .JEEP SHOULD BE ABLE TO ADD A STABILIZER OR SOMETHING TO THE SUSPENSION TO CONTROL THIS CONDITION. IF THEY CAN NAME IT THEY SHOULD BE ABLE TO FIX IT.
BOTH THE DRIVER AND PASSENGER SIDE SUN VISORS DETACH COMPLETELY IF THE CAR HITS A BUMP, POTHOLE, SPEEDBUMP ETC...CAUSING THE VISION OF THE WINDSHIELD TO BECOME OBSTRUCTED UNTIL THE VISOR IS MOVED OUT OF SIGHT. THIS APPEARS TO BE DUE TO A FAULTY PLASTIC RETENTION WASHER THAT BECOMES DISLODGED. THIS BEHAVIOR IS ALSO ABLE TO BE REPRODUCED WHEN ATTEMPTING TO USE THE SUN VISOR IN ITS DESIGNED INTENT OF FOLDING UP, DOWN, AND DETACHING/EXTENDING TO BLOCK SUN FROM THE DRIVERS VIEW.
THERE IS PLAY IN THE STEERING WHEEL ESPECIALLY AT HIGHWAY SPEEDS (ABOVE 60 MPH) AND THE PROBLEM SEEMS TO BE GETTING WORSE. IT WAS ALWAYS LOSE BUT THE SEVERITY WAS NOTICED ON A 1200 MILE ROAD TRIP AND CONTINUES TO BE AN ISSUE. THIS ISSUE CAUSES THE DRIVER TO CONSTANTLY ADJUST THE STEERING WHEEL AND FEELS LIKE YOU DO NOT HAVE COMPLETE CONTROL OF THE VEHICLE. ALONG WITH THE CONSTANT ADJUSTING, IN ORDER TO GO STRAIGHT THE STEERING WHEEL IS ABOUT A DEGREE OFF FROM CENTER. THIS LOSE STEERING MAKES IT DIFFICULT TO STAY IN THE LANES WHILE DRIVING AND IS A SAFETY HAZARD THAT NEEDS FIXED AND A RECALL NEEDS TO BE ISSUED.
TL* THE CONTACT OWNS A 2019 JEEP WRANGLER. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AVENTURA CHRYSLER JEEP DODGE RAM (2198 NORTH EAST 163 STREET, NORTH MIAMI BEACH, FLORIDA 33162, (305)-493-5000) TO BE REPAIRED UNDER MANUFACTURER COMMUNICATION NUMBER: 9004166 (DAMPER, STEERING) HOWEVER, THE REPAIR FAILED TO FIX THE ISSUE. WHILE THE CONTACT WAS DRIVING AT 70 MPH, THE VEHICLE VIBRATED AND SHOOK UNCONTROLLABLY. THE CONTACT REDUCED THE VEHICLE SPEED AND THE FAILURE WAS CORRECTED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 4,525.
WENT TO STORE JEEPNQOULDNT START, BATTERY CHECKED OK....WENT TO WORK TRIED TO LEAVE IT WOULDNT START CHECKED FUSES THEY R GOOD... DROVE IT HOME JUST FINE AFTER GETTING IT STARTED MY TAPPING THE METAL BY THE FUSE BOX..GOING TO WORK 430 IN THE MORNIBG CAR STALL COMPLETELY SHUTTING OFF AGAIN THEN STARTED RIGHT BACK UP... WENT A LITTLE FURTHER JEEP JUST SHUT DOWN AGAIN ... I ALMOST WENT OVER AN EMBANKMENT...
MY STEERING WHEEL HAS AN SIGNIFICANT AMOUNT OF PLAY. IT CAN FEEL SOMETIMES AS THOUGH I AM EXPERIENCING A LOSS OF CONTROL, MAKING IT DIFFICULT OR NEAR IMPOSSIBLE TO DRIVE AT HIGH SPEEDS OR ON THE HIGHWAY. WONDERING, IF THIS CAN BE A STEERING BOX ISSUE...
LOOSE STEERING, VEHICLE WANTS TO WANDER AT HIGHWAY SPEEDS AND HARD TO CONTROL ON WINDY ROADS. THIS IS A VERY DANGEROUS ISSUE. JEEP HAS ISSUED A TSB 08-074-20 FOR A STEEL STEERING GEAR (REPLACING STOCK ALUMINUM PART). BECAUSE IT IS A TSB AND NOT A RECALL, THERE IS TOO MUCH SUBJECTIVITY IN DEFINING "LOOSE STEERING". ALSO, BECAUSE ALL 2018 AND 2019 JEEP WRANGLERS HAVE THIS ALUMINUM GEAR THE DEALER CAN SIMPLY SAY "THEY ALL DRIVE LIKE THIS". SOME JEEP OWNERS ARE GETTING HELP FROM THEIR DEALERS, BUT MANY MANY OTHERS ARE NOT. THIS TSB NEEDS TO BE CONVERTED INTO A RECALL ASAP!
WANDERING STEERING FEELS UNSAFE AT SPEED OVER 55. NOW BEGINNING TO PULL RIGHT AS WELL
OVER SPEED OF 45 MPH AND A BUMP IS HIT THE STEERING WHEEL BEGINS TO SHAKE. THIS HAPPENED PREVIOUSLY AND STEERING DAMPER HAD BEEN REPLACED, BUT THE PROBLEM IS BACK AGAIN.
TL* THE CONTACT OWNS A 2019 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH ON THE HIGHWAY, THE STEERING WHEEL SUDDENLY SHOOK OUT OF CONTROL. THE VEHICLE VEERED OFF TO THE LEFT AND ALMOST HIT THE DIVIDER. THE CONTACT PULLED OVER WHILE ON THE LEFT SHOULDER AND WAITED A FEW MINUTES. SHE WAS THEN ABLE TO DRIVE THE VEHICLE UNDER CONTROL TO HER DESTINATION WITH NO FURTHER OCCURRENCES. THE CONTACT TOOK THE VEHICLE TO THE DEALER (ARRIGO DODGE CHRYSLER JEEP RAM MARGATE 2250 FL-7, MARGATE, FL 33063 954-633-5365) AND THEY DIAGNOSED THE FAILURE BEING THE STEERING COLUMN SENSOR. THE DEALER MENTIONED THAT THE CONTACT SHOULD HAVE RECEIVED A RECALL NOTICE. THE MANUFACTURER WAS CALLED AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS CURRENTLY AT THE DEALER UNREPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 3,987.
THE FIRST TIME THE CAR HAD A SIGN THAT SAID 'STOP SAFELY VEHICLE WILL SHUT OFF SOON' I PULLED INTO A PARKING LOT AND THE CAR TURNED OFF AND WOULDN'T TURN BACK ON. THE SECOND TIME I STOPPED AT A STOP SIGN I GOT NO MESSAGE OR WARNING AND THE CAR COMPLETELY TURNED OFF, AND WOULD NOT TURN BACK ON. THE THIRD TIME I WAS AT A RED LIGHT AND GOT THE 'STOP SAFELY MESSAGE' AS WELL AS VARIOUS OTHER WARNING MESSAGES'THEN THE VEHICLE SHUT OFF AGAIN COMPLETELY. WOULDN'T START. THE FORTH TIME, I WAS AT A 4 WAY INTERSECTION WITH A 3 WAY STOP I DID NOT HAVE A STOP SIGN BUT THE PERSON TO MY RIGHT THOUGHT I DID. HE THOUGHT HE HAD THE RIGHT OF WAY, I SLAMMED ON MY BREAKS TO AVOID A COLLISION AND THE CAR STOPPED, COMPLETELY'GAVE ALL THE WARNING LIGHTS AND WOULD NOT RESTART.
ANY TIME THE UPPER SEAT RECLINING HANDLE IS USED TO RECLINE OR FOLD THE SEAT FORWARD, SOMETHING IN THE CABLE MECHANISM BREAKS AND THE SEAT WILL NO LONGER LATCH IN ANY KIND OF LOCKED POSITION, CAUSING THE DRIVER OR PASSENGER SEAT TO NOT BE STABLE EASY TO FLING FORWARD OR BACKWARD.
WHILE DRIVING DOWN A WINDING MOUNTAIN ROAD, THE "ELECTRONIC THROTTLE" WARNING CAME ON AS DID VSC, ABS, CHECK ENGINE AND ELECTRICAL. THE STEERING BECAME VERY STIFF AND THE THROTTLE UNCONTROLLABLE. THE VEHICLE WAS ESSENTIALLY OUT OF CONTROL. WE TOOK IT TO A DEALER FOUR TIMES, EACH TIME IT WASN'T FIXED. THE VEHICLE IS CURRENTLY AT A DEALER AND FCA IS TRYING TO FIGURE OUT WHAT IS WRONG WITH IT. I HEARD THE MECHANIC SAY THEY HAD OTHERS THAT WERE DOING THIS. FCA REFUSES TO DESCRIBE WHAT THE PROBLEM MIGHT BE TO ME BECAUSE IT'S PROPRIETARY. THEY ESSENTIALLY WANT TO TRY STUFF, THEN HAVE ME RISK MY LIFE TESTING IT TO SEE IF IT WORKS. THE PHOTO IS THE SECOND TIME IT HAPPENED, ON AN INTERSTATE GOING STRAIGHT. THIS IS A 2019 WRANGLER RUBICON WITH 12K MILES AND COMPLETELY STOCK. THIS IS A VERY DANGEROUS DEFECT AND FCA DOESN'T KNOW OR DOESN'T WANT TO SAY WHAT IT IS. THEY SOUND LIKE THEY ARE TRYING TO COVER UP THE PROBLEM WITH SOME SORT OF HACKED UP SOFTWARE FIX, BUT THE SOFTWARE HAS BEEN COMPLETELY UPDATED. I AM WORRIED THAT SOMEONE WILL BE HURT OR WORSE IF THIS HAPPENS TO THEM.
WHEN DRIVING ABOVE 55MPH BOTH TIMES THE VEHICLE STARTS TO VILENTLY SHAKE AND SLOW DOWN AND JERK, COMPLETE LOST OF POWER, CAN PUSH PEDDLE DOWN AND VEHICLE JUST BOGGS DOWN AND REVS UP THEN DOWN. EVENTUALLY DIES AND THEN YOU MUST SHUT DOWN VEHICLE WITH KEY. WAIT ABOUT 1 MINUTE START AND IT DRIVES FINE. HAS HAPPEN MULTIPLE TIMES BEEN INTO SHOP. THEY HAVE "FLASHED" COMPUTERS BUT CONTINUES TO DO RANDOMLY.
THE JEEP WANDERS ON THE HIGHWAY. YOU ARE CONSTANTLY HAVING TO TURN THE STEERING WHEEL BACK AND FORTH TO KEEP THE VEHICLE CENTERED. THERE IS TOO MUCH SLOP IN THE STEERING. IF YOU AREN'T CONSTANTLY CORRECTING YOU ARE IN THE OTHER LANE. DANGEROUS. IT IS WORSE WHEN DRIVING OVER 50 MPH.
HI MY NAME IS [XXX] OWNER OF THE VEHICLE I HAVE A PROBLEM WITH WONDERING STEERING WHEEL WHEN I AM AT THE HIGHWAY IT PLAYS TO MUCH CAN YOU GUYS PLEASE HELP INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR
LOOSE AND WANDERING STEERING. I PURCHASED THIS VEHICLE NEW IN JANUARY 2019, IT CURRENTLY HAS 5,039 MILES. SINCE NEW, THE STEERING HAS BEEN LOOSE AND WANDERS AROUND THE LANE OF TRAVEL AT SPEEDS OVER ABOUT 30 MPH ON PAVED, WELL MAINTAINED HIGHWAYS. IF YOU TAKE YOUR EYES OFF THE ROAD TO CHECK GAUGES OR CONTROLS, YOU HAVE TO QUICKLY MAKE AN ADJUSTMENT TO KEEP IT CENTERED IN THE LANE. IT HAS LOW MILEAGE IN THE 18 MONTHS OF OUR OWNERSHIP BECAUSE WE ARE AFRAID TO DRIVE IT. WE WANT TO AVOID A CRASH AND INJURIES AT ALL COST. THE STEERING WHEEL CAN BE TURNED EITHER DIRECTION FOR SEVERAL DEGREES WITHOUT RESPONSE AT HIGHWAY SPEEDS. I REPORTED THIS ISSUE TO MY DEALERS AND THEY HAVE MADE THREE DIFFERENT ATTEMPTS TO CORRECT THE ISSUE, BUT THEY ARE UNABLE TO BASED ON THE DESIGN. THE LAST ATTEMPT, THEY ADVISED THEY HAD SPOKEN TO THEIR AREA JEEP/FCA REPRESENTATIVE AND WERE ADVISED THAT JEEP IS AWARE OF THE ISSUE AND A CORRECTION WILL BE COMING IN THE NEAR FUTURE. THE ASKED ME TO BE PATIENT. THAT WAS OVER ONE YEAR AGO AND STILL NO CORRECTION. I'M SURE THIS ISSUE HAS LIKELY CAUSED MANY PREVENTABLE CRASHES AND INJURIES AND WILL CONTINUE TO DO SO UNTIL IT IS RESOLVED BY THE MANUFACTURER. IT'S TIME FOR NHTSA INFLUENCE.
THIS JEEP HAS BEEN TO THE DEALER 4 TIMES PREVIOUSLY FOR A SIMILAR ISSUE. THIS INCIDENT, WHILE DRIVING DOWN THE HIGHWAY AT APPROXIMATELY 45 MPH ALL THE INSTRUMENTS STARTED GOING CRAZY (PREVIOUSLY HAPPENED MANY TIMES). SHORTLY THEREAFTER THE STEERING WHEEL LOCKED UP. THE POWER STEERING WAS STILL WORKING, BUT THE WHEEL WOULD ONLY TURN AROUND 1 INCH IN EITHER DIRECTION. BRAKING WAS NORMAL. MANEUVERED THE JEEP OFF THE ROAD AND HAD TOWED TO RON CARTER CHRYSLER JEEP DODGE DEALERSHIP IN LEAGUE CITY, TX. THE DEALERSHIP HAS HAD THIS VEHICLE 4 TIMES IN THE PAST FOR THIS ISSUE. IN THE PAST THE STEERING HAS NOT BEEN AFFECTED, BUT THE VEHICLE WON'T START OR THE PARKING BRAKE WILL BE SET AND YOU CAN'T MOVE OR OTHER WEIRD DIFFERENT STUFF HAPPENS. THE STEERING ISSUE IN THIS PAST INCIDENT IS SERIOUS. WHEN THE TOW TRUCK DRIVER INQUIRED WHAT HAPPENED HE TOLD ME HE HAS TOWED PROBABLY 20 OTHER NEWER JEEP WRANGLERS WITH SIMILAR ISSUES. THE DEALERSHIP TOLD ME LAST TIME WE BROUGHT THE VEHICLE IN AND IT WAS STILL ACTING UP THAT THERE WERE 15 FAULTS STORED. THE ISSUE USUALLY CLEARS ITSELF UP BY THE TIME WE GET IT TO THE DEALER. THE DEALER CLAIMS THEY HAVE TALKED WITH CHRYSLER AND CAN'T FIGURE OUT WHATS WRONG AND HAVE JUST BEEN THROWING DARTS REPLACING VARIOUS THINGS. IF THE TOW TRUCK DRIVER IS RIGHT ON HOW MANY VEHICLES HES TOWED WITH THIS PROBLEM THERE IS A SERIOUS ELECTRICAL / COMPUTER ISSUE GOING ON WITH THESE VEHICLES THAT IS GOING TO CAUSE ACCIDENTS.
LOOSE STEERING HAS CAUSED SEVERAL 'NEAR MISSES' WHEN TAKING CURVES, ESPECIALLY AT SPEEDS ABOVE 40MPH. THE STEERING WHEEL IS VERY LOOSE OVERALL, BUT IT IS VERY DANGEROUS AT HIGHWAY SPEEDS.
DRIVING ON HIGHWAY AT ABOUT 75 MPH THE VEHICLE STARTED TO SHAKE UNCONTROLLABLY. HAD TO SLOW DOWN TO ABOUT 30 MPH TO GET VEHICLE UNDER CONTROL. VEHICLE HAS BEEN DRIVEN LESS THAN 4,000 MILES.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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