TL* THE CONTACT OWNS A 2019 JEEP WRANGLER. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE VEERED LEFT AND RIGHT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO LUCAS-SMITH CHRYSLER CENTER (636-933-5000, LOCATED AT 1600 PARKWAY W, FESTUS, MO 63028) WHERE IT WAS DIAGNOSED THAT THE VEHICLE PERFORMED AS DESIGNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 700.
2019 Jeep Wrangler complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2019 record →
I RECENTLY RENTED A 2019 JEEP WRANGLER FROM AVIS AT MCCARRAN AIRPORT IN LAS VEGAS. THE AVIS VEHICLE NUMBER WAS 90380010. THE RENTAL AGREEMENT NUMBER WAS 420140943. THE VEHICLE HAD AN AFTERMARKET PIECE OF ELECTRONIC EQUIPMENT INSTALLED BY AVIS UNDER THE DRIVER SIDE DASHBOARD, PROBABLY A GPS DEVICE OF SOME KIND. THE DEVICE WAS PLUGGED INTO THE VEHICLE'S ELECTRICAL SYSTEM ON THE LEFT HAND WALL OF THE PASSENGER COMPARTMENT, WITH A CORD ABOUT 12-18 INCHES LONG STRETCHED OUT UNDER THE DASHBOARD. THE DEVICE WAS VERY POORLY INSTALLED. WHILE I WAS DRIVING, THE DEVICE DROPPED OUT FROM BEHIND THE DASHBOARD, AND THE CORD WRAPPED ITSELF AROUND THE BRAKE PEDAL, WITH THE DEVICE ITSELF FALLING IMMEDIATELY BEHIND THE PEDAL. THE ACTUAL DEVICE WAS ABOUT 2 INCHES BY 3 INCHES. IT BLOCKED THE BRAKE PEDAL, REDUCING AVAILABLE BRAKING BY 80 PERCENT. FORTUNATELY, I WAS TRAVELING AT A SLOW SPEED ON A QUIET STREET AND WAS ABLE TO BRING THE CAR TO A HALT.
STEERING ISSUES CAUSED BY WEAK STEERING COMPONENTS AND POOR SUSPENSION GEOMETRY. DEATH WOBBLE AND JUMPY, LOOSE, WANDERING STEERING FROM FACTORY. BROUGHT INTO DEALER MAY FOR UPDATED OEM TRACKBAR WITH STIFFER BUSHING UPDATE AND UPDATED STEERING STABILIZER. THIS HAS TIGHTENED STEERING SOMEWHAT AND REDUCED THE AMPLITUDE OF DEATH WOBBLE BUT HAS NOT ELIMINATED IT. JEEP STILL WANDERS AND JUMPS ONTO ADJACENT LANES WHEN HITTING EXPANSION JOINT ON FREEWAY. DEALER SERVICE MANAGER REFUSES TO CONSIDER ALTERNATIVE FIXES THAT HAVE BEEN SHOWN TO HAVE POSITIVE RESULTS FOR OTHERS. WIND NOISE FROM A PILLAR AND FREEDOM TOP. DEALER NOTED BUT FAILED TO FIX INADEQUATE DEFROSTER CHANNELING RESULTS IN THE DEFROSTER ONLY CLEARING THE CENTER OF WINDSHIELD. DRIVER CANNOT SEE OUT OF WI SHIELD. DESIGN FLAW SINCE THIS IS ON ALL 2018 AND 2019 JL. DEALER REFUSES TO FIX FRAGILE WINDSHIELD GLASS. SERVICE MANAGER AGER REFUSES TO CONSIDER THIS AN ISSUE EVE. THOUGH 1000S HAVE LOST THEIR WINDSHIELD AND HAVE BROKEN NUMEROUS ONES IN SHORT ABOUT TS OF TIME TOO SHORT LOWER CONTROL ARMCOUNTRY OL ARMS IN NOT ENOUGH CASTER AND LACK OF A CASTER ADJUSTMENT RESULTS IN POOR STEERING. ALL ABOVE ITEMS OCCUR WHEN JEEP IS IN MOTION AND REPRESENTS TS A HAZARD ON THE ROAD. *DT
THE STEERING IS LOOSE. OVER 1 INCH OF PLAY IN STEERING DRIFTS TO LEFT AND RIGHT AND UNABLE TO CONTROL AT ANY SPEED. CONSTANTLY HAVE TO FIGHT THE WHEEL. I AM AFRAID TO DRIVE IT. $52,000 TO REMAIN IN THE DEALERSHIP REPAIR SHOP IS PATHETIC. I TOOK MINE BACK AFTER 3 DAYS AND NOW I AM FIGHTING AND FILING LEMON LAW. I WAS TOLD BY THE DEALERSHIP CHRYSLER TOLD THEM NOT TO FIX IT UNTIL THEY DETERMINED IF A RECALL WOULD BE SENT OUT, BUT THEY KNEW THERE WAS A PROBLEM.
STEERING AT SPEEDS ABOVE 25 MPH WITH THIS VEHICLE YOU WILL NOTICE THAT THERE'S TOO MUCH PLAY IN THE STEERING, REQUIRING CONSTANT CORRECTIONS ESPECIALLY ON THE FREEWAY. DRIFTING FROM LEFT TO RIGHT TRYING TO KEEP THE VEHICLE BETWEEN LANES ON THE ROADS/FREEWAYS CAN TO LEAD TO DRIVERS FATIGUE; WHICH COULD LEAD TO A SERIOUS ACCIDENT.
STEERING ON OUR NEW JEEP WRANGLER IS ALL OVER THE PLACE. YOU CONSTANTLY HAVE TO CORRECT AS THE CAR MOVES FROM SIDE TO SIDE CAUSING A VERY DANGEROUS SITUATION AND THE APPEARANCE YOU ARE AN IMPAIRED DRIVER. IT IS NOT SAFE TO DRIVE THIS CAR AND IT IS BRAND NEW.
THE STEERING ON A BRAND NEW 2019 JEEP WRANGLER JL WITH LESS THAN 100 MILES HAS VERY LOOSE STEERING WITH A DEAD SPOT AT THE TOP. IT IS EXTREMELY CHALLENGING TO MAINTAIN A LANE WHEN DRIVING, ESPECIALLY AT HIGHWAY SPEED REQUIRING CONSTANT INPUT FROM THE DRIVER. UNDER HARD BRAKING THE VEHICLE WILL PULL TO THE RIGHT. THE DEALER SERVICE DEPARTMENT SUPPOSEDLY PERFORMED A 4-WHEEL ALIGNMENT PRIOR TO ME PURCHASING THE VEHICLE AFTER MY INITIAL COMPLIANT DURING TEST DRIVING. THIS IS A SAFETY ISSUE.
MY BRAND NEW 2019 2-DR. JEEP WRANGLER JL HAS A SERIOUS STEERING PROBLEM. AT HIGHWAY SPEEDS, ESPECIALLY ABOVE 50MPH, THE STEERING WHEEL NEEDS CONSTANT SMALL ADJUSTMENTS TO KEEP THE VEHICLE IN ITS LANE. BOTH I AND MY WIFE FIND IT DIFFICULT TO KEEP THE VEHICLE ON TRACK IN NORMAL HIGHWAY DRIVING CONDITIONS. WE FEEL THAT THIS IS A SERIOUS SAFETY CONCERN. THE SLIGHTEST DISTRACTION OF THE DRIVER'S ATTENTION FROM THE CONSTANT NEED FOR SMALL STEERING CORRECTIONS COULD AND WILL EVENTUALLY RESULT IN THE VEHICLE WANDERING OUT OF ITS LANE INTO AN ADJACENT LANE, CAUSING A HIGH-SPEED ACCIDENT. UNFORTUNATELY, A CURSORY INVESTIGATION OF SUCH AN ACCIDENT WOULD PROBABLY AND UNJUSTIFIABLY RESULT IN A FINDING OF DRIVER INATTENTIVENESS, COMPLETELY OVERLOOKING THE UNDERLYING MECHANICAL CAUSE. OUR DEALERSHIP SERVICE REPRESENTATIVE STATES THAT HE IS UNAWARE OF THIS PROBLEM WITH THESE VEHICLES, EVEN THOUGH THE INTERNET IS FLOODED WITH COMPLAINTS AND ANECDOTAL ACCOUNTS OF THIS PROBLEM WITH THE 2018 AND 2019 WRANGLER JL'S. THE MANUFACTURER, FIAT CHRYSLER, HAS YET TO PROVIDE DEFINITIVE ACKNOWLEDGEMENT OR REMEDY FOR THIS PROBLEM. GIVEN THE SERIOUSNESS OF A STEERING MALFUNCTION IN THE 2018 AND 2019 WRANGLER JL VEHICLES, AND THE PROBABILITY OF ITS CAUSING OR HAVING CAUSED SERIOUS ACCIDENTS, WE SINCERELY HOPE THE NHTSA WILL ENGAGE FIAT CHRYSLER TO ADDRESS THIS PROBLEM AT THE EARLIEST POSSIBLE TIME. *TR
STEERING WANDERS AND HAS WAY TOO MUCH PLAY CAUSING THE JEEP TO DRIFT TO ONE SIDE OF THE LANE OR THE OTHER AND IS VERY SLOW TO RESPOND TO YOUR EFFORTS TO CORRECT THE DRIFT. DANGEROUS.
EXTREMELY DIFFICULT TO KEEP THE VEHICLE FROM WANDERING, ESPECIALLY AT SPEEDS 65MPH AND ABOVE. THERE IS EXCESSIVE PLAY IN THE STEERING WHEEL, AND THE VEHICLE WANDERS TO THE RIGHT WHEN LETTING GO OF THE STEERING WHEEL, AT ANY SPEED. TOOK THE BRAND NEW VEHICLE TO THE SERVICE DEPARTMENT, WHERE THEY PERFORMED AN ALIGNMENT, AND THE ISSUE REMAINS EXACTLY THE SAME.
PURCHASED A 2019 WRANGLER UNLIMITED FOR OVER $40,000 ON MAY 4, 2019. IMMEDIATELY NOTICED AN ISSUE WITH STEERING. IT SWAYS LEFT TO RIGHT WHEN DRIVING STRAIGHT AND IT'S EXHAUSTING TO KEEP THE CAR IN THE LANE. BROUGHT IT TO THE DEALER AT AROUND 100 MILES AND THEY SAID NOTHING WAS WRONG. I ASKED THE TECH TO TAKE MINE AND ONE ON THE LOT FOR A TEST DRIVE WHICH HE DID. HE IMMEDIATELY SAW THE ISSUE. HE SEARCHED FOR A FIX AND FOUND THAT THERE WAS A PART HE COULD TRY TO REPLACE TO RESOLVE THE ISSUE (TRACK BAR). I BROUGHT THE CAR BACK AT 212 MILES AND THEY DID THE WORK. HE SAID THAT'S BASICALLY ALL THEY COULD DO AND HOPEFULLY IT FIXED IT. WELL IT DIDN'T FIX IT AT ALL. IT'S STILL EXHAUSTING TO DRIVE THE CAR BECAUSE YOU CAN'T KEEP IT IN THE LANE. NOW WHEN I DRIVE STRAIGHT, THE STEERING WHEEL IS CROOKED AND FEELS LIKE IT'S SWAYING LEFT TO RIGHT WORSE. I AM HONESTLY NOT COMFORTABLE DRIVING THIS CAR FAR AWAY FROM MY HOME OR ON A HIGHWAY BECAUSE I MAY HURT SOME. I HAVE HAD JEEPS MY WHOLE LIFE AND MY LAST TWO 2010 AND 2011 DROVE PERFECT AND THE STEERING WAS TIGHT AS CAN BE. WHEN YOU DROVE STRAIGHT THE CAR JUST WENT STRAIGHT. I AM GOING TO CONTACT MY DEALER AGAIN TO SEE IF JEEP HAS RELEASED ANYTHING ON THIS ISSUE. I SEE MANY COMPLAINTS ABOUT THIS HERE SO I KNOW IT'S NOT ME AND I FEEL THIS IS AN ABSOLUTE SAFETY ISSUE FOR BOTH ME AS A DRIVER AND ANYONE AROUND.
STEERING HAS TOO MUCH PLAY WHILE DRIVING. CONSTANT MOVEMENT OF THE STEERING WHEEL TO MAINTAIN POSITION WITH MY LANE. I'VE LOOKED ON LINE AND HAVE READ MANY JEEP OWNERS COMPLAINING ABOUT THE SAME ISSUE. THERE MAY HAVE BEEN AN ISSUE AT THE FACTORY WHERE THE COMPUTER WAS PROGRAMMED FOR A 2 DOOR JEEP VICE THE 4 DOOR JEEP. THIS ISSUE TAKES PLACE ON SIDE STREETS AS WELL AS HIGHWAY, BUT IS MORE DIFFICULT TO CONTROL AT HIGHWAY SPEEDS.
THE STEERING WANDERS AT HIGHWAY SPEEDS. IT IS IMPOSSIBLE TO MAINTAIN A STRAIGHT LINE WHILE DRIVING WITH OUT CONTINUOUS DRIVER INPUT. THERE SEEMS TO BE A MOMENTARY LAG FROM THE INPUT TO THE STEERING WHEEL BEFORE THE VEHICLE CHANGES DIRECTION. WHILE DRIVING AT HIGHWAY SPEEDS, THE VEHICLE IS ALWAYS MOVING SLIGHTLY TO ONE SIDE, AND WHEN SUFFICIENT CORRECTION IS MADE, THE VEHICLE IS WANDERING TO THE OPPOSITE SIDE. I HAVE OWNED MY VEHICLE FOR ONE MONTH. I INITIALLY BROUGHT IT BACK TO THE DEALERSHIP AND THEY REPLACED THE TRACK BAR. THIS DID NOT SOLVE THE ISSUE.
EXCESS PLAY IN STEERING WHILE DRIVING. THE EXCESS PLAY GETS WORSE AT HIGHWAY SPEEDS AND REQUIRES CONSTANT SMALL CORRECTIONS IN THE STEERING IN ORDER TO STAY IN YOUR LANE. THIS "WANDERING" OF THE VEHICLE GETS DANGEROUS AS YOUR ARE CONSTANTLY TRYING TO KEEP THE VEHICLE FROM WANDERING INTO OTHER LANES. NEEDLES TO SAY, IT IS ALSO EXHAUSTING ON TRIPS.
I PURCHASED THIS VEHICLE ON MAY 1ST 2019 AND PARK THE CAR WITH ONLY APROX. 63 MILES ON IT THAT NIGHT. ON MAY 2ND 2019 AFTER DRIVING A COUPLE OF MILES THE CHECK ENGINE LIGHT CAME ON ALONG WITH THE STOP/START ICON WITH THE EXPLANATION SIGN IN IT CAME ON . I PARKED THE VEHICLE AND NEXT AVAILABLE DAY WAS THAT SATURDAY MAY 4TH 2019 TO BRING BACK TO SECURITY CHRYSLER DODGE JEEP IN AMITYVILLE, NY. MY VEHICLE WENT IN WITH 88 MILES. MAY 6TH I WAS ADVISED VEHICLE WAS CLEARED FOR PICK UP. GOT TO DEALER AROUND 8:15PM MAY 6TH AND STILL FOUND STOP/START WARNING ICON ILLUMINATED ON VEHICLE.. DEALER COULD NOT FIND ISSUE, THEY PUT OVER 15 MILES ON MY VEHICLE FOR DRIVE CYCLING THE VEHICLE BUT NO REPAIRS WERE MADE. I AM DISSATISFIED WITH THE OUTCOME SO FAR AND DONT HAVE MY VEHICLE BACK AS YET AND ITS MAY 8TH 2019.
I HAVE 2019 JEEP WRANGLER AND SOMETHING IS WRONG WITH THE STEERING YOU CAN'T KEEP IT IN THE LANE. YOU ARE ALWAYS CORRECTING YOUR STEERING TO KEEP IT GOING STRAIGHT. I HAVE HAD 2 OTHER WRANGLERS AND NONE OF THEM DROVE LIKE THIS. I HAVE BROUGHT IT TO THE DEALERSHIP AND THEY KEEP TELLING NOTHING IS WRONG. SOMETHING IS WRONG WITH THIS JEEP. THIS HAPPENS WHEN DRIVING AT ANY SPEED BUT IS MORE NOTICEABLE WHEN YOU ARE GOING 50MPH ON ANY ROAD TYPE.
THE VEHICLE HAS LED HEADLIGHTS, DRIVING AT NIGHT DURING ANY TYPE OF SNOW, THE HEADLIGHTS BECOME COMPLETELY COVERED AND THEIR IS NO LIGHT COMING FROM THE HEADLIGHTS, FORCING ME TO PULL OFF THE ROAD AND CLEAR THE SNOW REPEATEDLY. THIS IS DANGEROUS.
REMOVED MY FRONT BUMPER FOR FLAT TOWING AND UPON REMOVAL NOTICED EXTREMELY POROUS WELDS AND SEVERAL WELDS WITH LACK OF FUSION, SPATTER, AND UNDERCUT.
EXCESS PLAY IN STEERING WHILE DRIVING. THE EXCESS PLAY GETS WORSE AT HIGHWAY SPEEDS AND REQUIRES CONSTANT SMALL CORRECTIONS IN THE STEERING IN ORDER TO STAY IN YOUR LANE. THIS "WANDERING" OF THE VEHICLE GETS DANGEROUS AS YOUR ARE CONSTANTLY TRYING TO KEEP THE VEHICLE FROM WANDERING INTO OTHER LANES. NEEDLES TO SAY, IT IS ALSO EXHAUSTING ON TRIPS. THIS IS A KNOWN ISSUE BY THE MANUFACTURE HOWEVER IS NOT AFFECTING ALL OF THE WRANGLES AS SOME OF THEM HAVE NO STEERING ISSUES WHATSOEVER. MOST DEALERSHIPS WILL TELL YOU THAT THE VEHICLE DRIVES AS DESIGNED, HOWEVER, THIS IS MY 4TH WRANGLER AND I HAVE NEVER FELT THIS PLAY IN STEERING BEFORE. I HAVE TEST DRIVEN SIX WRANGLERS IN 2019 AND SOME DRIVE PERFECT, SO I KNOW THE VEHICLE CAN DRIVE MUCH BETTER AND THE "LOOSE" STEERING IS NOT DRIVING AS DESIGNED. IF IT IS, JEEP HAS A REAL PROBLEM ON THEIR HANDS AS THIS WILL CAUSE ACCIDENTS.
STEERING IS VERY LOOSE AND REQUIRES CONSTANT CORRECTION. I BOUGHT THIS ON 4/24/2019 BRAND NEW. IT IS EXTREMELY DANGEROUS BECAUSE IT STEERS LEFT OR RIGHT ON ITS OWN WITHOUT DRIVER INPUT. THIS NEEDS TO BE FIXED BEFORE SOMEONE DIES. THIS IS NOT A "JEEP THING". IT'S NOT NORMAL. THIS IS A SERIOUS SAFETY ISSUE. IT SHOULD NOT BE ATTEMPTING TO CHANGE LANES ON ITS OWN.
STEERING IS ALL OVER THE PLACE, DRIFTS ACROSS LANES AT HIGHWAY SPEEDS, HAS A DEAD SPOT AT CENTER. HARD TO KEEP IT ON THE ROAD!
STEERING FEELS LOOSE WHEN DRIVING AT ANY SPEED. CAR WANDERS ON THE ROAD AND REQUIRES CONSTANT STEERING INPUT TO STAY IN THE LANE. FEELS LIKE I AM DRIVING AN OLD TOY GO-CART, WITH A DEAD SPOT IN THE STEERING. THERE IS SO MUCH PLAY THAT THE STEERING WHEEL CAN BE TURNED ~10 DEGREES WITH NO CHANGE. RESEARCHED THAT THIS IS A CHRONIC PROBLEM WITH 2018 AND 2019 JEEP WRANGLERS. JEEP SERVICE STATES THAT THE PROBLEM CAN BE FIXED WITH A NEW TRACK BAR, BUT THE DEALERS ARE ALLOWED TO ONLY ORDER ONE PART PER WEEK. MY DEALER STATED THAT HE CANNOT ORDER THE PART FOR ANOTHER 4 DAYS! SINCE WHEN CAN A MANUFACTURER RATION PARTS THAT ARE CRITICAL FOR VEHICLE SAFETY?!
VEHICLE STEERING IS EXTREMELY HARD TO KEEP VEHICLE IN A STRAIGHT LINE. ESPECIALLY DIFFICULT AT HIGHER SPEEDS, 60+. YOU ARE CONSTANTLY FIGHTING THE VEHICLE. SHOULD YOU LOOK AWAY JUST FOR A SECOND YOU FIND YOURSELF VEERING TO ONE SIDE OR ANOTHER. VERY UNSAFE IN MY OPINION. YOU MUST BE EXTREMELY VIGILANT AT ALL TIMES. LESS THAN 300 MILES ON MY VEHICLE. I WILL BE TAKING IT BACK TO THE DEALERSHIP TO SEE WHAT IS WRONG. SEARCHING JEEP FORUMS THIS APPEARS TO BE A BIG PROBLEM WITH OTHER JEEP OWNERS AND NOTHING IS BEING ADDRESS BY JEEP. I PURCHASED THIS VEHICLE ON 04/02/2019.
WHILE DRIVING 3 TIMES IN 229 MILES THE POWER STEERING SYSTEM HAS SUDDENLY STOPPED WORKING. NOT STEERING EASILY AT ALL. NO LIGHTS. NO WARNINGS. NO ALARMS. NO ERRORS. ALL THREE TIMES IT JUST CAME BACK ON 1/4 TO 2 MILES LATER.
WANDERING LOOSE DEAD STEERING, BRAND NEW VEHICLE WITH ONLY 176 MILES. THE VEHICLE WANDERS AS YOU DRIVE DOWN THE ROAD, TRYING TO STAY IN A STRAIGHT LINE REQUIRES MUCH VIGILANCE AND ATTENTION, IF YOU LOOK DOWN TO ADJUST YOUR TEMPERATURE OR ADJUST THE RADIO, THE VEHICLE WILL VEER TOWARDS ANOTHER LANE OF TRAFFIC EVEN THOUGH YOU'VE MADE NO STEERING INPUT CHANGES, THEN YOU NEED TO MOVE THE STEERING WHEEL 1.5 TO 2 INCHES TO START TO GET STEERING INPUT TO CORRECT THE VEHICLE FROM THE OTHER LANE AND BACK INTO YOURS. IT SHOULD BE MORE RESPONSIVE. THE VEHICLE REQUIRES EXCESSIVE STEERING AND VEERS ON IT OWN. ALSO WHEN DRIVING AT HIGHWAY SPEEDS AND YOU ENCOUNTER A BUMP OR POTHOLE, THE VEHICLES FRONT END WILL SHAKE WOBBLE AS IF YOU'VE LOST CONTROL FOR ONE TO TWO SECONDS, I WOULD HATE TO ENCOUNTER THIS GOING AROUND A TURN AT A FREEWAY SPEED. THIS BRAND NEW VEHICLE IN THE YEAR 2019 SHOULD NOT OPERATE THIS WAY, IT IS UNSAFE FOR THOSE INSIDE THE VEHICLE AND POSSIBLE OTHERS WHEN IT VEERS ON ITS OWN.
UCONNECT 8.4 GPS AND ELEVATION INOP INTERMITTENTLY. IN THE MIDDLE OF ANYWHERE. NO PATTERN. CITY, COUNTRY, ETC. OUTSIDE TEMP INOP ONCE AT 40 TO 60 F BACKUP CAMERA NEGATIVE COLORING/BLACK INTERMITTENT. ALL SEEM TO RESET AFTER A DAY.
STEERING WANDERS ON HIGHWAY SPEEDS. DOES NOT KEEP IN LANE, NEEDS CONSTANT STEERING CORRECTION AND INPUT. YOU CANT TAKE YOUR EYES OFF EVEN FOR A SECOND AS IT COULD MEAN THE JEEP COULD BE GOING INTO ONCOMING LANE OR ADJACENT LANES.
#1, STEERING CONTROL IS TERRIBLE WITH THIS JEEP. HAVE TO CORRECT THE STEERING CONTINUOUSLY JUST TO KEEP IT IN THE PROPER LANE. OTHER NEW JEEP OWNERS THAT I HAVE LISTENED TO COMPLAIN ABOUT THIS PROBLEM TO THEIR DEALERSHIPS. THEY GET THE SAME ANSWERS AS I HAVE RECEIVER FROM THE SERVICE MANAGERS "IT'S A JEEP THING AND YOU JUST HAVE TO LIVE WITH IT". THIS IS A SAFETY HAZARD AND THE COMPANY NEEDS TO CORRECT IT BEFORE SOMEONE GETS KILLED. #2. DRIVETRAIN. I HAVE OWNED OTHER JEEPS IN MY TIME BUT NEVER ONE WITH A TRANSFER CASE AS STILL TO SHIFT AS THIS ONE. AND ONCE AGAIN I AM NOT THE ONLY JEEP DRIVER COMPLAINING ABOUT HOW HARD IT IS TO SHIFT FROM HI TOLO FOUR WHEEL DRIVE AND IMPOSSIBLE TO GET INTO LOW LOW. I AM NOT EXACTLY WEAK AND I HAVE TO PULL ON THE LEVER TO GET IT INTO LOW WITH ALL MY MIGHT. MY DEALERSHIP TELLS ME IT WILL LOOSEN UP THE MORE YOU USE IT. MY WIFE DRIVES THIS VEHICLE AND SHE FINDS IT IMPOSSIBLE TO PUT INTO LOW RANGE NO MATTER HOW HARD SHE TRIES. I BOUGHT THIS NEW VEHICLE TO BE ABLE TO USE IT NOW NOT SOME TIME IN THE FUTURE.
TL* THE CONTACT OWNS A 2019 JEEP WRANGLER. THE CONTACT STATED THAT THE REAR DEFROSTER WAS INOPERABLE. THE VEHICLE WAS TAKEN TO HUNTINGTON DODGE (5080 JERICHO TURNPIKE, COMMACK, NY 11725, (631) 993-3300) WHERE IT WAS DIAGNOSED THAT THE ENTIRE REAR WINDOW NEEDED TO BE REPLACED AND THE PARTS WOULD NOT BE AVAILABLE UNTIL APRIL 22, 2019. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 9,000.
WINDSHIELD CHIPS EASILY. WHILE DRIVING INTO WORK AT SPEEDS AROUND 35MPH A SMALL CHIP OCCURRED EXTREMELY EASILY. I AM NOT ONE TO FOLLOW CLOSE BEHIND PEOPLE AND IN 16 YEARS OF DRIVING HAVE NEVER HAD A CRACKED WINDSHIELD. THIS HAPPENED ON DAY 3 OF OWNERSHIP. GETTING ON JEEP FORUMS THERE ARE 23 PAGES OF PEOPLE THAT HAVE REPLACE THEIR $500 WINDSHIELDS MULTIPLE TIMES.
WHILE DRIVING TO WORK HAD PROBLEMS WITH ENGINE REVVING TRYING TO SHIFT THERE WAS A LOUD BANG, PULLED OFF THE ROAD, STARTED SEEING SMOKE COME FROM THE VEHICLE THEN WAS ENGULFED IN FLAMES AND BURNED COMPLETELY UP. THERE IS A COMPLAINT WITH FCA CASE NUMBER 58132542 THE VEHICLE WAS TRAVELING AT 40 MPH ON 295 PARKWAY WHEN THE PROBLEM STARTED. I DID NOT TAKE ANY PICTURES THERE IS A POLICE REPORT IF NEEDED. THE VEHICLE HAD ONLY BEEN IN MY POSITION SENSE 26 JAN 2019 WITH ONLY 1000 MILES ON IT WHEN IT HAD A CATASTROPHIC FAILURE THAT RESULTED JEEP TOTALLY BURNING UP. *DT*JB
AFTER ABOUT 2700 MILES ON THE ODOMETER OUR STOCK JEEP WRANGLER UNLIMITED RUBICON WITH NO AFTERMARKET PARTS STARTED TO HAVE VERY POOR STEERING, AND WAS HARD TO KEEP IN OUR LANE. IT ALSO STARTED TO HAVE THE STEERING WHEEL SHAKE BACK AND FORTH FAST WHEN HITTING AN EXPANSION JOIN IN THE ROAD OR A BRIDGE. THE JEEP IS NOW DIFFICULT TO KEEP IN OUR LANE, AND IS VERY DIFFICULT TO DRIVE ON NARROW, WINDY OR ROADS WITH CONSTRUCTION. WE WERE ALMOST IN MULTIPLE ACCIDENTS ONCE THIS STARTED ON A ROAD TRIP. THIS ISSUE GETS WORSE AND WORSE WITH SPEED. YOU CAN GRAB THE TIE RODS ENDS AND TRACK BAR AND OTHER STEERING COMPONENTS AND THEY ALL NOW HAVE LIKE 1/8 IN OF PLAY AT EACH END. YOU CAN EASILY SHAKE THEM UP AND DOWN / BACK AND FORTH. THIS WAS NOT AN ISSUE FOR THE FIRST 2500 OR SO MILES. THIS IS A VERY DANGEROUS SITUATION AS AT TIMES YOU HAVE TO SLOW DOWN VERY FAST DUE TO THE STEERING WHEEL SHAKING. ALSO, IT VEERS FROM SIDE TO SIDE DUE TO THE LOOSE STEERING WHERE YOU CAN MOVE THE STEERING WHEEL OVER 1 1/2 INCHES WITHOUT THE TIRES MOVING AT ALL. I HAVE VIDEOS OF ALL THESE ISSUES OCCURRING, AND YOU CAN ALSO SEE THE STEERING COMPONENTS MOVING WHEN THE STEERING WHEEL IS TURNED BEFORE THE PLAY IS OUT AND THE WHEELS MOVE. WE ARE NOW SCARED TO DRIVE OUR VEHICLE DUE TO OUR SAFETY AND THE SAFETY OF OTHERS ON THE ROAD.
LOOSE STEERING. LARGE DEAD SPOT. OFF CENTERED. VERY WOBBLY AND NOT STABLE. WANDERS ON THE HIGHWAY AND WON'T DRIVE IN A STRAIGHT LINE. DANGEROUS.
THE VEHICLE WANDERS ALL OVER THE ROAD. I AM CONSTANTLY MOVING THE STEERING WHEEL JUST TO KEEP IT BETWEEN THE LINES. IF I HOLD THE STEERING WHEEL STRAIGHT THE JEEP WILL SUDDENLY AND VERY SHARPLY PULL TO THE RIGHT OR THE LEFT INTO ANOTHER LANE. IT MAKES NO DIFFERENCE WHETHER THE ROAD IS SMOOTH OR ROUGH. IT HAPPENS ALL THE TIME. THE FASTER I AM GOING THE HARDER IT IS TO KEEP CONTROL. IT IS ACTUALLY FRIGHTENING AT SPEEDS ABOVE 45 MPH. I WOULDN'T EVEN CONSIDER TAKING IT ON A HIGHWAY AT 70 MPH. THIS ISN'T JUST "JEEP STEERING". THIS IS MY 4TH WRANGLE AND THEY ALL HAD "JEEP STEERING". THIS IS A VERY DANGEROUS PROBLEM THAT JEEP SEEMS TO BE IGNORING.
THE STEERING IN VERY LOOSE AT HIGHWAY SPEEDS ALLOWING VEHICLE TO WANDER ALL OVER. VERY HARD TO KEEP IN TRAFFIC LANES. DEALER HAS BEEN UNABLE TO FIX SINCE NEW. LESS THAN 1500 MILES ON UNIT NOW. THE JEEP IS VERY DANGEROUS TO DRIVE AND ALL OTHER NEW JEEP WRANGLERS TESTED FEEL THE SAME WAY. ALL OLDER MODELS TESTED WERE A LOT TIGHTER AND EASIER TO CONTROL AT HIGHWAY SPEEDS.
STEALING UNSTABLE WOBBLE ON HIGHWAY SPEEDS. DANGER DUE TO NEED TO RAPIDLY SLOW DOWN IN TRAFFIC TO CORRECT SITUATION.
MY STEERING HAS A LOT OF PLAY AND IT MAKES IT HARD TO STAY BETWEEN THE LINE. I BROUGHT IT IN AND THE DEALER FOUND THE COMPUTER UPDATE IT NEEDED, WE LOWERED TIRE PRESSURE AND IT HELPED. I EVEN BOUGHT AN AFTER MARKET STEERING STABILIZER, BUT IT'S STILL NOT RIGHT.
TL* THE CONTACT OWNS A 2019 JEEP WRANGLER. WITHIN THE FIRST FIFTY MILES OF DRIVING, THE VEHICLE DRIFTED FROM SIDE TO SIDE. THE FAILURE OCCURRED WHILE DRIVING 50 MPH OR MORE. THE VEHICLE WAS TAKEN TO JAKE SWEENEY CHRYSLER JEEP DODGE RAM (85 W KEMPER RD, CINCINNATI, OH 45246, (513) 782-1000) AND WAS KEPT FOR FIVE WEEKS BEFORE IT WAS RETURNED TO THE CONTACT. THE FAILURE REMAINED AND THERE WAS A LOT OF PLAY IN THE STEERING WHEEL. THE MANUFACTURER STATED THAT THE VEHICLE WAS PERFORMING NORMALLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 50.
STEERING HAS A DEAD SPACE, ABOUT A 1.5" TO 2" UNTIL IT STARTS TURNING. WHILE GOING OVER 50MPH IT TENDS TO DRIFT AWAY FROM THE ROAD. I'M CONSTANTLY ADJUSTING MY STEERING.
STEERING STIFFENS UP AT 50MPH AND UP.UNABLE TO SHIFT LANES,IT LOOSENS BACK SUDDENLY WHEN SPEEED DROPS TO 30 AND BELOW CAUSING CAR TO SWAY IF NOT PAYING ATTENTION
LOOSE STEERING, AND WANDERING WITH EXTREME WOBBLING WHEN HITTING ANY VARIATION IN ROAD SURFACES. CERTAINLY HAS AN UNSAFE FEELING AT HIGHWAY SPEEDS. SOMETHING IS NOT RIGHT IN THE DESIGN OF EITHER THE STEERING BOXES AND OR FRONT END SUSPENSION COMPONENTS OF THIS VEHICLE. ALREADY HAD STEERING DAMPER REPLACED WITH NO IMPROVEMENTS.
I RECEIVED THE RUBICON ON 12/8/19. LESS THAN 2K PAVEMENT MILES LATER, ON 1/7/19 I EXPERIENCED SEVERE INTERMITTENT POWER STEERING FAILURE. I LEFT WORK AT 6P, 40 DEGREES, NO PRECIPITATION. AFTER DRIVING 1/5 MILE, 10 MPH, I PULLED TO A STOP TO YIELD ON TO A 4 LANE HIGHWAY. AFTER STOPPING BRIEFLY, I PULLED ONTO THE HIGHWAY IN VERY DENSE RUSH HOUR TRAFFIC ONLY TO FIND I HAD NO POWER STEERING. I GOT TWO LANES OVER TO THE TURNING LANE AND PULLED TO A STOP AT THE TRAFFIC LIGHT. THE POWER STEERING CAME BACK ON. WHEN THE LIGHT TURNED GREEN, I TURNED LEFT ONTO THE HIGHLY TRAVELED, EXTREMELY WINDY ROAD. A COUPLE HUNDRED FEET ONTO THAT ROAD, DRIVING 20 MPH, THE POWER STEERING TURNED OFF AGAIN. I PULLED INTO A HOUSING DEVELOPMENT, TURNED THE VEHICLE OFF, WAITED SOME TIME, THEN BACK ON. I TRAVELED THROUGH THE DEVELOPMENT AT 10 MPH AND THE POWER STEERING REMAINED ON. I TURNED BACK ON TO THE MAIN ROAD, A FEW MINUTES LATER THE POWER STEERING AGAIN TURNED OFF. THE POWER STEERING CONTINUED TO TURN OFF AND ON FOR THE NEXT HOUR OF DRIVING 5 MPH TO 50 MPH ON WINDY ROADS THAT WERE FILLED WITH BUMPER TO BUMPER TRAFFIC. THE POWER STEERING TURNED OFF AND ON NO MATTER WHAT SPEED OR WHAT DIRECTION I WAS GOING. I GOT THE VEHICLE TO DIEHL DEALERSHIP THAT EVENING. IT IS NOW 11 DAYS LATER AND THEY HAVE STILL NOT PERFORMED ANY SERVICE ON MY VEHICLE. JEEP HAS NOT ACKNOWLEDGED THE SITUATION TO MY KNOWLEDGE SO DIEHL SERVICE IS JUST GUESSING HOW TO FIX THIS LIFE THREATENING SITUATION. THE JEEP WAS LESS THAN ONE M
IN DECEMBER, ON TWO DIFFERENT OCCASIONS, I EXPERIENCED WHAT I HAVE COME TO FIND OUT IS KNOWN AS THE 'DEATH WOBBLE' IN MY NEW WRANGLER JL. AFTER GOING OVER A SERIES OF SMALL BUMPS ON A HIGHWAY AT 65-70MPH, MY JEEP WENT INTO A VIOLENT SHAKING EPISODE. I ACTUALLY THOUGHT ONE OF THE WHEELS WAS COMING OFF. THE DEALERSHIP SAID THAT THIS COULD BE REPAIRED BY REPLACING THE STABILIZER BAR WITH A HEAVIER DUTY ONE. THEY DID THE REPAIR. ON FRIDAY OF LAST WEEK, I HAD 6 EPISODES OF THE DEATH WOBBLE IN ONE DAY. THE DEALER IS TAKING MY JEEP BACK IN TOMORROW TO LOOK AT IT AGAIN. THIS MIGHT BE THE SCARIEST THING I HAVE EXPERIENCED IN MY 30+ YEARS OF DRIVING.
JEEP IS ALMOST IMPOSSIBLE TO DRIVE IN A STRAIGHT LINE. WE ARE AVID JEEP PEOPLE AND TIRE PRESSURE IS CORRECT. JEEP NEEDS CONSTANT STEERING INPUT TO BE DRIVE DOWN THE HIGHWAY OR ANY STRAIGHT SMOOTH ROAD WITHOUT ANY OTHER FORCES ACTING AGAINST. SEEMS LIKE NO MATTER WHAT YOU DO YOU ARE ALWAYS CORRECTING TO TRY TO DRIVE DOWN THE RAOD STRAIGHT. THERE IS ABOUT 2" PLUS YOU CAN TURN THE WHEEL BACK AND FORTH AND NOTHING HAPPENS ON THE ROAD OR WHEELS ACTUALLY TURNING AT ALL. THIS IS DANGEROUS AND NEEDS TO BE FIXED. I TOOK IT TO THE DEALER AND THEY FOUND NOTHING WRONG BUT I DISAGREE WITH THIS. WE HAVE A 2016 WRANGLER LIFTED WITH BIG TIRES AND IT DRIVES STRAIGHT A'S AN ARROW JUST LIKE OUR BRAND NEW VOLVO. JEEP ONLY HAS 2800MI. !!
CAR AS A VERY OBVIOUS STEERING PLAY, MORE OBVIOUS AT SPEED ABOVE 40MPH. THE JEEP IS HARD TO KEEP ON LANE IN NORMAL HIGHWAY DRIVING AND DANGEROUS.
VEHICLE HAS BEEN AT DEALER SINCE OCTOBER WITH WHAT I HAVE FOUND BY RESEARCH TO BE CALLED A "DEATH WOBBLE" THE VEHICLE SHAKES UNCONTROLLABLE AROUND CORNER AND OVER BUMPS AND CANNOT BE DRIVEN. I HAVE CONTACTED JEEP CUSTOMER SERVICE SEVERAL TIMES PER WEEK SINCE THIS HAS STARTED WITH ZERO RESOLUTION. I ATTACHED SERVICE RECORDS OF WHAT THEY HAVE TRIED TO FIX AND HASNT WORKED. I NEED HELP.
JEEP WANDERS BACK AND FORTH BETWEEN LANES. THE AMOUNT OF EFFORT TO KEEP IT STRAIGHT IS EXHAUSTING.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2019 Jeep Wrangler → · Every Wrangler year → · How the figures are calculated →