2019 Jeep Wrangler complaints

MY JEEP HAS A SERIOUS SAFETY ISSUE. THE VEHICLE HAS TO MUCH PLAY IN THE STEERING WHEEL. BECAUSE OF THIS, THE VEHICLE WANDERS BACK AND FORTH IN THE ROAD.TO CORRECT THIS PROBLEM YOU HAVE TO CONSTANTLY TURN THE WHEEL BACK AND FORTH. THE PROBLEM IS EXACERBATED WITH SPEED, SO AT HIGHWAY IT IS SO UNSAFE, YOU FELL LIKE YOU ARE GOING TO DIE.THE VEHICLE HAS SERIOUS STEERING BOX ISSUE. THE VEHICLE IS SO UNSAFE I WILL NOT LET ANYONE DRIVE THIS VEHICLE.

2019 JEEP WRANGLER JL SPORT-STEERING ISSUES I HAVE HAD MY 2019 JL A LITTLE OVER A YEAR NOW AND HAVE BEEN EXPERIENCING CONCERNS WITH THE STEERING SINCE I DROVE IT HOME. BEING A FIRST TIME JEEP OWNER, INITIALLY I THOUGHT MAYBE THAT WAS JUST THE WAY IT WAS SUPPOSED TO DRIVE. AFTER A FEW MONTHS, IT JUST DIDN'T SEEM RIGHT TO ME THAT A BRAND NEW JEEP COULD BE THIS SLOPPY IN THE STEERING. THERE IS A TON OF PLAY IN THE STEERING WHEEL WHICH MEANS CONSTANTLY OVER-CORRECTING TO STAY IN A LANE. IT IS NOTICEABLE AT ALL SPEEDS BUT EVEN MORE SO AT HIGHWAY SPEEDS. I FIND THAT I CANNOT TAKE ONE HAND OFF THE WHEEL AT ANYTIME WHILE ON THE HIGHWAY BECAUSE IT CAN WANDER. THIS IS AN EXHAUSTING WAY TO DRIVE NOT TO MENTION THE CONSTANT BUMP STEER THAT HAPPENS WHEN GOING OVER ANY MINOR BUMP OR HIGHWAY OVERPASS. IT'S NERVE WRACKING DRIVING IN TIGHT LANES ON THE HIGHWAY AND ESPECIALLY IN CONSTRUCTION ZONES. IT'S TO THE POINT THAT I HONESTLY DON'T FEEL SAFE DRIVING IT AND NEITHER DOES MY BOYFRIEND. I HAVE BROUGHT THIS UP NOW AT TWO DIFFERENT DEALERSHIPS FOR A TOTAL OF 5-6 TIMES. THE MOST RECENT RESPONSE WAS, "THAT'S JUST THE NATURE OF THE BEAST". I'M SORRY BUT THAT IS NOT ACCEPTABLE. THE FIRST DEALERSHIP PUT MY DAMPER RECALL PART IN UPSIDE DOWN AND SO I DROVE ON AN UPSIDE DOWN PART FOR 5 MONTHS BEFORE I EXPERIENCED THE DEATH WOBBLE ON THE HIGHWAY. AFTER THAT INCIDENT I TOOK IT TO A DIFFERENT DEALERSHIP WHO PUT IN A NEW DAMPER THE CORRECT WAY BUT STILL EXTREME LOOSENESS IN THE WHEEL AND WANDERING ALL OVE

PURCHASED A NEW JEEP WRANGLER SAHARA UNLIMITED 6/22/2020 WITH 340 MILES. THE STEERING IS VERY LOOSE, 1 1/2-2" OF FREE PLAY IN STEERING WHEEL, NEAR IMPOSSIBLE TO KEEP THE VEHICLE IN THE LANE, THE LOOSENESS IS NOTICEABLE AT ALL SPEEDS, BUT BECOMES HARDER TO CONTROL AT HIGHWAY SPEEDS. I HAVE BEEN IN THE NEW CAR BUSINESS FOR 34 YEARS AS A SERVICE MANAGER, 6 YEARS WITH JEEP, AND THE STEERING GEAR HAS SLACK IN IT. THE JEEP WAS SCHEDULED TO BE REPAIRED 6/7/20, AFTER BEING AT THE DEALERSHIP ALL DAY, IT WAS DELIVERED BACK TO ME, AND TOLD IT WAS NORMAL AND "JEEP LIKE". I SHOWED THEM A VIDEO OF ME DRIVING AT 55 MPH AND MOVING THE STEERING WHEEL SIDE TO SIDE 2" WITH THE JEEP STAYING IN A STRAIGHT LINE, UNSAFE AND UNACCEPTABLE, I COMMUTE 110 MILES A DAY IN THIS VEHICLE.

THIS VEHICLE WAS BOUGHT USED ON 5/17 IT WAS THE DEALERSHIPS RENTAL BEFORE.DRIVING FOR THE FIRST TIME ON THE HIGHWAY ON 6/19 AT HIGHWAY SPEED VEHICLE HAD SUDDEN DEATH WOBBLE IT WAS SCARY FEELING THE WHOLE FRONT END OF THE JEEP SHAKE SIDE TO SIDE. MADE IT HOME SAFELY AND SAW THE V41 RECALL WAS INSTALLED INCORRECTLY. I TOOK IT TO THE DEALERSHIP ONCE THEY WERE OPEN ON 6/22 AND WAS TOLD IT WAS DEATH WOBBLE AND GIVEN A RENTAL CAR. ON 6/24 I WAS TOLD THE PART NEEDED IS ON BACKORDER. INCLUDING A PICTURE SHOWING THE PART WAS INSTALLED WRONG . THEY ALSO SAID IT WAS INSTALLED ON 9/19 WHEN THE UPDATED INSTRUCTIONS WERE SENT OUT ON. 6/19 AND CLEARLY MANAGED TO INSTALL INCORRECTLY. THIS IS A SAFETY ISSUE. THE STEERING DAMPER FIX IS JUST THAT A BANDAID NOT A ACTUAL FIX AT ALL SINCE THERE ARE REPORTS OF IT HAPPENING AFTER IT'S INSTALLED . MY JEEP IS ALL STOCK. *TR

BATTERY HAS GONE COMPLETELY DEAD THREE TIME IN TWO MONTHS. ABSOLUTELY NOTHING LEFT ON OR PLUGGED IN. CANNOT START BY JUMPING. I HAVE BEEN DRIVING VEHICLE 6.2 MILES AT LEAST EVERY OTHER DAY TO TRY AND KEEP THINGS WORKING, TO NO AVAIL. DEALER REPLACED BATTERY ONE TIME, BUT WENT DEAD LESS THAN A WEEK LATER. *TR

WHEN THE OUTSIDE TEMPERATURE IS HOT ENOUGH AND THE A/C IS TURNED ON THE COOLING FAN NOISE BECOMES EXCESSIVE. IT'S A KNOWN ISSUE WITH JEEP. THERE'S AN ACTUAL TSB SPECIFICALLY FOR THIS NOISE. TSB 18-041-18 REV B. WHEN I TOOK MY JEEP TO THE DEALER TO REMEDY,I WAS TOLD THAT MY JEEP WASN'T PART OF THAT TSB AND THE ADMITTED NOISE WAS NORMAL. IF THERE'S A TSB OUT FOR THIS CONDITION,HOW IS IT NORMAL? THAT MEANS ON SOME JEEPS IT'S NOT NORMAL? WHAT'S THE CRITERIA FOR IT TO BE NOT NORMAL? *TR

WE PURCHASED OUR 2019 JEEP WRANGLER IN MAY 2020. WE NOTICED AN ISSUE WITH THE STEERING BEING VERY "LOOSE" WHILE DRIVING AT VARIOUS SPEEDS IN CITY AND ON THE HIGHWAY. A SLIGHT CORRECTION TO THE WHEEL MAKES A HUGE DIRECTIONAL CHANGE WHILE DRIVING. THE JEEP SEEMS TO HAVE A MIND OF ITS OWN. WE MENTIONED THIS TO THE DEALERSHIP A WEEK AFTER PURCHASING THE JEEP AND WAS GIVEN THE EXPLANATION THAT IT IS A JEEP AND MADE FOR OFF-ROADING...IF THEY LOOK AT IT (UNDER WARRANTY) WE WOULD BE RESPONSIBLE FOR A DIAGNOSTIC CHARGE. SINCE THEN WE HAVE DONE SOME INVESTIGATING AND FOUND EXACTLY THE SAME COMPLAINTS AS WE ARE EXPERIENCING. THE JEEP IS UNSAFE TO DRIVE AND A SOLUTION NEEDS TO BE FOUND BEFORE SOMEONE GETS SERIOUSLY HURT AND/OR DIES.

VEHICLE WANDERS INSIDE OF LANE AT HIGHWAY SPEEDS. CONSTANTLY NEEDS REDIRECTING OF STEERING WHEEL TO KEEP DIRECTION STRAIGHT. STEERING FEELS LOOSE. DEALERSHIP SAYS THAT THIS IS THE WAY IT IS WITH JEEP WRANGLERS. FEELS UNSAFE. *TR

WE STARTED OUT OUR ISSUES WITH THE JEEP ABOUT A MONTH AFTER WE GOT IT. THE STEERING STABILIZER HAD A RECALL AND WE HAD MULTIPLE TIMES THAT THE STEERING WENT INTO A WOBBLE. AFTER THE STABILIZER WAS REPLACED TWO TIMES, THAT PROBLEM SEEMED TO HAVE WENT AWAY. OUR NEXT PROBLEM STARTED ON OUR WAY HOME. IT NOW DRIFTS ALL OVER THE ROAD, WE ARE CONSTANTLY HAVING TO COUNTER ACT THE MOVEMENT. *TR

WHEN DRIVING MY JEEP STEERS ITSELF YOU'RE THE RIGHT. MAKING ME HAVE TO HOLD ON TO THE STEERING WHEEL TIGHTER. DOES NOT STAY IN A STRAIGHT LINE WHILE DRIVING. *TR

STEERING IS VERY LOOSE. JEEP WANDERS ON ROAD REQUIRING CONSTANT STEERING CORRECTIONS. WHEN DRIVING AS LOWER SPEEDS ON BACK ROADS, KEEPING THE JEEP IN PROPER LANE BECOMES A CHORE. I HAVE TAKEN THE JEEP TO KELLER BROTHERS JEEP IN LITITZ, PA TWICE FOR THIS ISSUE AND BOTH TIMES HAVE BEEN TOLD THEY FEEL THE ISSUE WHEN TAKING THE JEEP ON A TEST DRIVE BUT JEEP HAS NO TSB OR RECALL FOR THE ISSUE THEREFORE THEY CAN'T DO ANYTHING TO FIX THE ISSUE. *TR

DURING LOW SPEED AND HIGHWAY SPEEDS THE STEERING FEELS LOOSE. IT WILL NOT TRACK STRAIGHT AND HAS A TENDENCY TO "ROAD WALK" CAUSING THE DRIVER TO CONTINUALLY MONITOR AND CORRECT THE PATH OF THE JEEP. HE JEEP WILL SUDDENLY CHANGE DIRECTION WHEN THE ROAD SURFACE CHANGES PITCH CAUSING THE JEEP TO QUICKLY VEER TO THE NEXT LANE OR GUARD RAIL. THERE APPEARS TO BE A DEAD SPOT IN THE STEERING OF ABOUT 3 INCHES FROM RIGHT TO LEFT. ON LEVEL SURFACE THE VEHICLE REQUIRES CONSTANT PATH CORRECTIONS. *TR

SIMPLY PUT 'SCARY' DEAD ZONE IN THE STEERING. STEERING WON'T RESPOND FOR ABOUT 2-3 INCHES AND REQUIRES CONSTANT INPUT AND CORRECTION. THE JEEP CONSTANTLY WONDERS. STEERING FEELS LOOSE. MINIMAL CHANGES IN CONDITIONS OR INPUT MAKE LARGE ADJUSTMENTS THIS CONDITION CERTAINLY WILL EVENTUALLY TURN A CORRECTION INTO AN ACCIDENT OR ROLL OVER. *TR

PASSENGER SIDE AIRBAG SENSOR REGISTERS NOT ON EVEN WHEN ADULT SITTING IN SEAT. THIS IS NOT EVERY TIME SOMEONE SITS, ONLY SOMETIMES. STRANGE?.. I WANT MY PASSENGERS TO BE SAFE BUT HOW DO I KNOW? THIS NEVER HAPPENED UNTIL THE JEEP DEALER INSTALL AN AFTER MARKET TRAILER BRAKING SYSTEM. COULD THAT HAVE AFFECTED THE SENSOR?.... *TR

THE STEERING IS EXTREMELY LOOSE AND I FEEL VERY UNSAFE DRIVING THIS VEHICLE! THE DEALERSHIP CLAIMS I NEED AN ALIGNMENT, BUT THE CAR ONLY HAS 12K MILES ON IT. I FEEL THE ISSUE ISN'T BEING ADDRESSED CORRECTLY. WHILE DRIVING ON ANY STREETS AT ANY SPEED THERE IS ABOUT ONE TO TWO INCHES OF PLAY IN THE STEERING WHEEL AND IT CAUSES SWAYING. *TR

STEERING ON ROAD WORSE ON HIGHWAY HAVE TO KEEP BOTH HANDS ON WHEEL DUE TO CAR DRIFTING FROM LEFT TO RIGHT. SCARY! 2. CRUISE CONTROL WON'T ENGAGE, HAVE TO PRESS SETTINGS AGAIN. WHEN PRESS SET THEN + FOR SPEED VERY DELAYED BEFORE ENGAGES AND PROBLEM IS INTERMITTENT. 3. INSIDE MANUAL DOOR LOCKS DO NOT WORK. WON'T LOCK OR UNLOCK . DAY ONE SINCE PURCHASED THIS HAS HAPPENED WITH ALL OF THE ABOVE. *TR

THE VEHICLE WANDERS AND DRIFTS WHEN DRIVING AT HIGHER SPEEDS (60 MPH +). IT IS SLOW TO RESPOND TO STEERING INPUTS AND THEN IS QUICK TO OVER-CORRECT. DRIVING ON THE INTERSTATE IS NOT ONLY EXHAUSTING IT'S FRIGHTENING. IT TAKES 100% OF YOUR ATTENTION TO JUST KEEP YOUR PLACE IN YOUR LANE. THE JEEP HAS BEEN IN THE SHOP THREE TIMES AND THEY HAVE REPLACED/UPGRADED THE STEERING STABILIZER TWICE WHICH HAD ZERO EFFECT ON ITS DRIVABILITY. THE DEALER ACTS LIKE THERE'S NOTHING WRONG WITH THE VEHICLE, FCA IS INVOLVED BUT HASN'T ACCOMPLISHED ANYTHING. THE VEHICLE IS NOT SAFE TO DRIVE. *TR

MY WRANGLER HAS A PULL TO THE RIGHT SINCE THE DAY I BOUGHT IT BRAND NEW IN OCTOBER 2019. IT HAS LESS THAN 6000 MILES ON IT AND IS UNMODIFIED. I'VE TAKEN IT TO THE DEALER 5 TIMES FOR THIS SPECIFIC ISSUE. THEY'VE REPLACE THE FRONT AXEL AND DONE ALIGNMENTS. IT STILL PULLS SLIGHTLY TO THE RIGHT. THE SERVICE MANAGER SAID IT'S "A CHARACTERISTIC" OF THE JL WRANGLERS (2018 AND UP), TO PULL TO THE RIGHT. HE CLAIMS THAT THEY ALL PULL TO RIGHT AND IT'S NORMAL FOR THE WRANGLER NOT TO GO IN A STRAIGHT LINE. I WAS TOLD THERE'S NOTHING ELSE TO BE DONE AND THAT I JUST HAVE TO ACCEPT THAT THE CAR WILL NOT GO IN A STRAIGHT LINE. *TR

CAN'T KEEP IT BETWEEN THE LINES WHEN ON THE HIGHWAY STEERING WHEEL VERY LOOSE. *TR

WHILE DRIVING STRAIGHT AT SPEEDS OF 30 MPH OR MORE THE VEHICLE REQUIRES CONSTANT CORRECTION LEFT AND RIGHT OF THE STEERING WHEEL TO STAY IN THE LANE. THIS CONSTANT NEED TO CORRECT THE STEERING TO MAINTAIN YOUR LANE IS A DISTRACTION FROM DRIVING SAFELY AT TIMES.

VEHICLE WANDERS AT FREEWAY SPEEDS. THIS HAPPENS EVERY TIME IT IS DRIVEN ON FREEWAYS. REQUIRES CONSTANT STEERING CORRECTIONS IN ATTEMPT TO REMAIN IN ITS OWN LANE. IT IS EXHAUSTING TO DRIVE WITH THIS PROBLEM AND IS VERY DANGEROUS. HAS BEEN TO DEALERS 3 TIMES FOR OVER 9 WEEKS WITH NO RESOLUTION. TYPICAL DEALER RESPONSES INCLUDE, NO PROBLEM FOUND, CANNOT DUPLICATE OR ITS A JEEP THING. *TR

JEEP SLIPS OUT OF LOW RANGE INTO NEUTRAL. WHEN OFF ROAD ON STEEP TERRAIN, TRANSFER CASE SLIPS INTO NEUTRAL. THIS IS WHEN GOING UP OR DOWN DIRT TRAILS WITH AXLES LOCKED. IT IS VERY DANGEROUS WHEN THIS OCCURS CAUSING JEEP TO LOSE MOMENTUM AND SLIDE UP OR DOWN HILLS. GENERALLY HAPPENS A FEW MINUTES AFTER ENGAGING LOW RANGE. *TR

WHEN ON FREEWAY AT 60-70 MPH, STEERING WHEEL BEGINS TO VIBRATE VIOLENTLY. ONCE SPEED IS REDUCED, IT STOPS. HAS HAPPENED 4 TIMES WITHIN LAST 6 MONTHS, ONCE WHILE BEING TOWED BEHIND MOTORHOME. ALSO DESCRIBED BY MANY OTHERS AS "DEATH WOBBLE". *TR

STOPPED AT A STOP SIGN, THE "D" INSIGNIA ON THE SHIFTER TO TRANSMISSION STARTED FLASHING, I REMOVED MY FOOT FROM THE BRAKE, THE VEHICLE WOULD NOT MOVE TRIED TO ACCELERATE, THE VEHICLE WOULD NOT MOVE. HAD TO SHIFT THE VEHICLE FROM DRIVE TO NEUTRAL AND THEN BACK TO DRIVE, IN ORDER FOR VEHICLE TO ENGAGE THE TRANSMISSION THEN ACCELERATED AND THE VEHICLE MOVED IF I WOULD HAVE BEEN IN A HIGHWAY SITUATION, AND BRAKED THEN TRIED TO MOVE THIS MAY HAVE CAUSED A REAR-END CRASH. THIS VEHICLE IS DANGEROUS WITH THE OTHER RECALLS I HAVE HAD ON THIS VERY VEHCLE! *TR

ALWAYS CORRECTING STEERING, IT DRIFTS RIGHT TO LEFT AND BACK ON HIGHWAY. THEY REPLACE THE STABILIZER ABOUT A MONTH AGO. DID NOT HELP.

STEERING IS LOOSE AND CAR WONDERS OVER THE CENTER LINE. AT HIGHWAY SPEEDS IT IS UNSAFE. *TR

STEERING TRACKS TO THE RIGHT. IF DRIVING ON A HIGHWAY, I WOULD BE OFF THE ROAD IN A MATTER OF SECONDS. CONSTANTLY HAVING TO CORRECT THE STEERING BY HOLDING THE WHEEL AT 11 O'CLOCK. FCA REPLACED THE STABILIZER IN SEPTEMBER 2019. I PURCHASED THE VEHICLE IN DECEMBER 2019 FROM A JEEP DEALERSHIP. THERE A KNOWN PROBLEM, TRIED A "BAND-AID" SOLUTION, AND PASSED ON THE PROBLEMS TO THE NEXT OWNER, ME. THE VEHICLE IS STILL UNDER WARRANTY AND THE DEALERSHIP WANTS ME TO PAY A DIAGNOSTIC FEE. THE VEHICLE HAS BEEN TO THEIR SERVICE DEPARTMENT TWICE. BOTH TIMES THE VEHICLE WAS NOT FIXED, NOW THE THIRD TIME, I AM ASKED TO PAY A DIAGNOSTIC FEE TO TRY TO SOLVE A PROBLEM THEY DID NOT FIX TWICE BEFORE. I CONTACTED FCA DIRECTLY AND THEY ARE IN COMMUNICATIONS WITH THE DEALERSHIP FOR ME. I AM FRUSTRATED BECAUSE THE VEHICLE IS NOT SAFE TO DRIVE. THIS IS A WELL DOCUMENTED ISSUE WITH JEEP BUT OWNERS ARE BEING DENIED SOLUTIONS. *TR

WHILE DRIVING 55 MPH OR OVER, ON HIGHWAY, THE VEHICLE STARTED SHAKING VIOLENTLY AND WAS UNABLE TO CONTROL VEHICLE UNTIL THE SPEED DROPPED TO 35 MPH. I HAVE ALREADY HAD THE RECALL DONE TO THE VEHICLE TO REPLACE THE STEERING DAMPER AND THE PROBLEM IS STILL CONTINUING TO OCCUR ANY TIME I HIT A SMALL BUMP OR CRACK IN PAVEMENT I HAVE CALLED JEEP TO HAVE THE VEHICLE REPAIRED ONCE AGAIN STILL WAITING AFTER A MONTH TO HAVE A CALL BACK TO HAVE REPAIRED MEANWHILE THE VEHICLE IS NOT SAFE TO DRIVE OVER 50 MPH I ALSO HAVE SEEN ANOTHER COMPLAINT IDENTICAL TO MINE FROM ANOTHER JEEP OWNER IN OHIO. *TR

WHILE DRIVING AT 60 MPH OVER S SUSPENSION JOINT ON A BRIDGE, THE VEHICLE STARTED SHAKING VIOLENTLY AND WAS UNABLE TO CONTROL VEHICLE UNTIL THE SPEED DROPPED TO 35 MPH. I HAVE ALREADY HAD THE RECALL DONE TO THE VEHICLE TO REPLACE THE STABILIZER BAR, AND THE PROBLEM IS STILL CONTINUING TO OCCUR ANY TIME I TRAVEL OVER AN EXPANSION JOINT OR EVEN A BUMP IN THE ROADWAY. *TR

LOOSE STEERING, MASSIVE AMOUNT OF PLAY IN THE WHEEL. DIFFICULT TO CONTROL VEHICLE AND KEEP LANE POSITION. EXCESSIVE DRIVER INPUT REQUIRED JUST TO GO STRAIGHT. UNSAFE DRIVING CONDITIONS. THE FASTER YOU GO, THE FASTER IT CAN CHANGE LANES ON YOU. AT 60+ MPH -IF YOU LOOK AWAY FROM THE ROAD FOR 2 SECONDS (CHECKING A SIDE MIRROR, REAR VIEW MIRROR OR INTERSECTION) YOU COULD EASILY BE 4-6FT OVER TO THE LEFT OR RIGHT EVEN WHILE HOLDING THE WHEEL STRAIGHT.*DT CONSUMER STATED STEERING ISSUES HAVE BEEN RECURRING SINCE THE TIME OF PURCHASE.*JB

I HAVE BEEN TO DODGE SEVERAL TIMES FOR THESE ISSUES THEY ALWAYS TELL ME NOTHING WRONG WITH VEHICLE. THE CAR PULLS TO ONE SIDE WHEN DRIVING ITS VERY WOBBLY. ALSO I HAVE TAKEN IT IN BECAUSE THE JEEP IS USING UP COOLANT TOO FAST. THEY TOPPED OFF COOLANT FOR ME LESS THAN A WEEK LATER COOLANT RESERVOIR IS EMPTY. THEY TELL ME NOTHING WRONG NO ISSUE JUST KNOWN TO HAPPEN WITH JEEPS. *TR

WHILE DRIVE FOR 30 MINUTES THE JEEP HAS A COMPLETE MALFUNCTION WITH ALL ELECTRICAL COMPONENTS AND WAS UNABLE TO SHUT OFF ENGINE, AND ABS, POWER STEERING, GEAR SHIFTER, ELECTRICAL GAUGES, AUTO START STOP ENGINE SHUT OFF AND NAVIGATION SYSTEM. JEEP ONLY HAS 3800 MILES ON IT. MY FAMILY OF 5 WERE ALL IN THE VEHICLE ON THE FREEWAY WHEN THE JEEP ELECTRICAL SYSTEM STARTED SHUTTING OFF AND ON. WE PULLED INTO OUR STREET AND THE JEEP WOULD NOT SHIFT GEARS OR TURN OFF THE ENGINE. THIS PUT US IN AN UNSAFE POSITION NOT KNOW IF THE VEHICLE WAS GOING LOOSE CONTROL. I PULLED OVER BUT THE JEEP WOULD NOT SHIFT AND ENDED UP BLOCKING TRAFFIC. WE FELT UNSAFE AND ANY SPEED, VERY SCARY FOR OUR FAMILY. [XXX] DRIVER AND OWNER INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

AFTER RECEIVING THE RECALL FOR STEERING DAMPER TO FIX THE STEERING WHEEL WOBBLE WHEN DRIVING OVER A BUMP AT HIGHWAY SPEEDS, I HAVE GOTTEN THE WOBBLE TWICE NOW. RECALL WAS APPROX 5,131 MILES. WOBBLE INCIDENT OCCURRED ONCE BEFORE RECALL AT 3,000 MILES. WOBBLE HAS ALSO OCCURRED AT APPROX 5,500 MILES AND APPROX 5,800. IT IS A VIOLENT WOBBLE THAT MAKES ME UNCOMFORTABLE AND SUSCEPTIBLE TO AN ACCIDENT ESPECIALLY AT HIGHWAY SPEEDS WHILE DRIVING TO AND FROM WORK. *TR

THE VEHICLE HAS HAD A SLIGHT PULL SINCE DRIVING OFF THE LOT, BRAND NEW 37 MILES. IT WANDERS TO THE RIGHT SIDE OF THE ROAD. IF YOU HAVE TO DO A PANIC STEER IT IS ALMOST IMPOSSIBLE NOT TO LOOSE CONTROL AT FREEWAY SPEEDS. I HAVE REQUESTED AN ALIGNMENT AND BALANCE CHECK FROM THE DEALERSHIP. THE DEALERSHIP HAS TOLD ME THIS IS THE NEW 'NORMAL' FOR THE WRANGLERS. I DO NOT THINK IT IS TOO MUCH TO ASK FOR A BRAND NEW, $53,000.00 VEHICLE TO DRIVE IN A STRAIGHT LINE WITHOUT CONSTANT STEERING INPUT OR BE ABLE TO PASS WITHOUT FEAR OF LOOSING CONTROL. ESPECIALLY NEW WITH NOW 1,500 MILES ON IT.

ON MULTIPLE OCCASIONS SINCE BUYING THE JEEP A MONTH AGO, WE CAN BE DRIVING AND ALL OF A SUDDEN THE COLLISION ALERT SOUNDS AND THE VEHICLE SLAMS ON THE BRAKES AND THERE IS NOTHING IN FRONT OF YOU. THIS HAPPENED TODAY WHILE MY WIFE WAS STARTING FROM A STOPLIGHT WITH NO TRAFFIC IN FRONT OF HER AND THEN IT ENGAGED THE BRAKES AND ALMOST CAUSED HER TO BE REARENDED. ON THE OTHER TIMES I WAS DRIVING USUALLY AROUND 45-55 MILS PER HOUR AND IT AUTOMATICALLY ENGAGES AND SLAMS ON THE BRAKES EVEN THOUGH NOTHING IS IN FRONT OF YOU.

THE VEHICLE HAS HAD A SLIGHT PULL TO THE RIGHT SINCE DRIVING OFF THE LOT BRAND NEW. I WAS TOLD TO LET THE SUSPENSION SETTLE BEFORE BRINGING IT FOR AN ALIGNMENT. I'VE TAKEN IT TO THE DEALER 3 TIMES NOW AN HAVE LESS THEN 5000 MILES ON IT. I'VE BEEN TOLD THAT THE ALIGNMENT IS WITHIN SPECIFICATIONS AND THAT ALL JEEP WRANGLERS HAVE A PULL TO ONE SIDE OR THE OTHER. THE DEALERSHIP AS TOLD MED THAT IT'S NORMAL FOR A WRANGLER NOT TO GO IN A STRAIGHT LINE AND IN THEIR EXPERIENCE, THIS IS AS GOOD AS IT GETS. I DON'T THINK IT'S TOO MUCH TO ASK THAT A BRAND NEW VEHICLE DRIVE IN A STRAIGHT LINE.

FROM THE FIRST DAY I GOT THE JEEP I FELT THE STEERING WHEEL LOOSE. I NOTIFY THE DEALER AND I HAD TAKEN IT TWICE FOR SERVICE THEY PUT A STEERING DAMPER BUT THE PROBLEM STILL EXIST. WHEN I TOOK IT THE SECOND TIME THEY DIDN'T FIND ANYTHING AND SAID IT WAS A JEEP THING.

WHILE DRIVING 70 ON INTERSTATE 95 THE VEHICLE STARTED TO SHAKE IMMENSELY. HAD TO IMMEDIATELY BRING THE VEHICLE TO A SPEED OF 35 TO STOP. THIS ALMOST CAUSED AN ACCIDENT WITH THE VEHICLE BEHIND AS THEY HAD TO BRAKE AND VEER INTO ANOTHER LANE TO AVOID IT. I AM IN PALM BEACH FL AND WILL BE BRINGING TO DEALER RIGHT AWAY. THE VEHICLE IS A 2019 WITH 13K MILES WHICH I JUST PURCHASED LAST WEEK.

DAY 1 AFTER PURCHASE THE STEERING WAS SO LOOSE YOU HAD TO CONSTANTLY MAKE ADJUSTMENT TO STAY IN YOUR LANE. I CALLED THE DEALERSHIP AND TOOK IT BACK THEY CHECK IT AND SAID EVERYTHING WAS FINE IT TYPICAL OF A JEEP. SAID TO DRIVE IT AND I WOULD GET USED TO IT. I PUT SEVERAL MILES ON IT AND WAS NOT COMFORTABLE DRIVING. I PURCHASED A TERAFLEX 2.2 ADJUSTABLE STEERING STABILIZER HOPING THAT WOULD HELP AND CONTINUED TO DRIVE IT. I TOOK IT BACK THEY FLASHED THE COMPUTER BECAUSE I ASKED THEM TO AFTER I RESEARCHED THE PROBLEM. IT STILL WASN'T FIXED. THEY TOOK IT BACK AND PERFORMED THE RECALL BY REPLACING THE STEERING BOX AND REINSTALLING THE OLD STOCK STABILIZER PREVIOUSLY REPLACE BY AFTERMARKET ONE. IT SEEMED BETTER AT FIRST. I CONTINUED TO DRIVE HOPING IT WOULD WORK ITSELF OUT, BUT IT DIDN'T. I TOOK IT TO ANOTHER DEALERSHIP AND THEY REPAIRED A BOOT THAT WAS TORN FROM THE RECALL AND SAID THE COMPUTER STILL NEEDED TO BE FLASHED TO FINISH THE RECALL WHICH THEY DID. THE JEEP STILL PULLS TO THE RIGHT AND HAS LOOSE /DEAD SPOT IN THE STEERING. IT HAPPENS WHILE IN MOTION AND ON ANY STREET. I PLAN ON GIVING THIS JEEP TO MY SON WHEN HE TURNS 16 AND BUYING A NEW ONE. HOWEVER AS OF TODAY I DO NOT FEEL COMFORTABLE WITH THE STEERING TO LET A NEW DRIVER BEHIND THE WHEEL. PLEASE HELP.

WHILE DRIVING UP A MOUNTAIN ROAD REQUIRING UP AND DOWN SHIFTING THE CLUTCH OVER HEATED. IT WAS NOT THE BRAKES SINCE WE I WAS CLIMBING.

BOUGHT USED WITH 17,000 MILES. HAD FACTORY STEERING DAMPER REPLACED DUE TO RECALL WITHIN 1ST WEEK OF HAVING VEHICLE. MAIN ISSUE IS THAT SINCE PURCHASE, AT HWY SPEEDS VEHICLE HAS LOOSE STEERING AND UNRESPONSIVE STEERING INPUT. MANY SMALL CORRECTIONS NEEDED TO KEEP VEHICLE IN STRAIGHT LINE. VEHICLE HAS SEVERAL INCHES OF PLAY IN STEERING WHEEL BEFORE WHEELS MOVE.

THE STEERING IS REALLY LOOSE AND DRIVES ALL OVER THE ROAD. I HAVE TO FIGHT IT TO KEEP IT STRAIGHT THERE IS A LOT OF PLAY IN THE STEERING WHEEL, THE WHOLE TIME DRIVING MY STEERING WHEEL IS COCKED TO THE LEFT IN ORDER TO DRIVE STRAIGHT. ANY SPEED ANY ROAD.

STEERING IS WANDERING WHEEL. THE STEERING PULLS TO THE RIGHT, SLIGHTLY. WHEN CORRECTING THERE IS AN UNRESPONSIVE DISTANCE FOR THE STEERING WHEEL, THAT CAUSES THE DRIVER TO OVER CORRECT. THEN THE DRIVER HAS TO CORRECT GOING AGAIN, TO THE RIGHT. IT DOES NOT DRIVE STRAIGHT. NOTICE WHEN DRIVING, MORE SEVERE AT HIGHER HIGHWAY SPEEDS, I.E. 70 MPH. PURCHASE DATE 02/15/2020.

TL* THE CONTACT OWNS A 2019 JEEP WRANGLER. THE CONTACT STATED WHILE DRIVING 55 MPH THE VEHICLE STARTED TO VIBRATE ABNORMALLY WITHOUT WARNING. THE VEHICLE WAS DRIVEN TO THE RESIDENCE AND PARKED. TWO DAYS LATER WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED BAYSIDE CHRYSLER JEEP DODGE (21219 NORTHERN BLVD, BAYSIDE, NY 11361) WHERE THE VEHICLE WAS DIAGNOSED WITH A REAR AXLE FAILURE AND ELECTRICAL POWER STEERING FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000. THE VIN WAS NOT AVAILABLE

THE JEEP WANDERS ALL OVER THE ROAD AT HIGHWAY SPEEDS, DEAD SPORTS IN THE STEERING WHEN COLD, LOTS OF PLAY IN THE STEERING BOX, STEERING INPUT HAS AN EXTREMELY DELAYED RESPONSE ON THE HIGHWAY

MY DRIVER'S SIDE VISOR BROKE 2 WEEKS AFTER PURCHASING, IT WAS REPLACED, NOW MY PASSENGER SIDE VISOR HAS BROKEN TOO. IT IS THE JOINT THAT HOLDS IT TO THE CEILING. THE DEALER IS STATING THAT I BROKE IT INTENTIONALLY, ALL MY WIFE DID WAS PULL IT DOWN TO LOOK IN THE MIRROR AND IT BROKE.. THIS IS A VERY POOR DESIGN. I HAVE READ ABOUT MANY OTHER PEOPLE WITH THE SAME ISSUE.

THE STEERING WHEEL HAS APPROXIMATELY 1/2 INCH OF UNCONTROLLED PLAY FROM WHEEL CENTER. THIS CAUSES UNCONTROLLED VEHICLE DRIFTING AT SPEEDS GREATER THAN 45 MPH, AND REQUIRES CONSTANT CORRECTIONS TO KEEP THE VEHICLE TRAVELING STRAIGHT. WHEEL MOVEMENT CAN BE SEVERAL INCHES TO THE RIGHT OR LEFT, TO GENERATE THE FORCE REQUIRED TO CORRECT VEHICLE DRIFTING INTO THE NEXT LANE OR SHOULDER.

WHILE DRIVING, YOU HAVE PLAY IN THE STEERING WHEEL. INTERSTATE , YOU HAVE TO CORRECT OR FIGHT THE PLAY WHILE PASSING 18 WHEELERS. THIS MAKES YOUR JUDGEMENT WRONG WHEN PASSING THE 18 WHEELER AND SOMEONE WILL GET HURT BY OVER CORRECTING THE WHEEL AND CAUSING A SPIN OUT.

AFTER ABOUT 2 MONTHS OF OWNERSHIP THE STEERING BECAME LOOSE AND AFTER GETTING UP TO ABOUT 40MPH THE CAR WILL START TO SWAY ON THE ROAD BY ITSELF WITH ABOUT 3IN OF NEUTRAL STEERING SPACE THAT HAS TO BE DEALT WITH TO KEEP IT ON THE ROAD.

DRIVING ON INTERSTATE 90 IN NEW YORK STATE, AT APPROXIMATELY 70 MILES PER HOUR, MULTIPLE TIMES AFTER HITTING A PATCH ON THE ROAD OR A POT HOLE, MY VEHICLE AND STEERING WHEEL STARTED TO SHAKE VIOLENTLY UNTIL I WAS ABLE TO SLOW DOWN ENOUGH FOR THE VIBRATION TO STOP.