Page 14 of 15 · complaints 651–700 of 747

2019 Jeep Wrangler complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2019 record →

Steering
Filed Sep 7, 201935 milesAZ

BRAND NEW VEHICLE, NOW HAS 200 MILES. FROM BEGINNING, IT TRACKS TO THE RIGHT WHEN IN MOTION. DEALER SAID ALIGNMENT IS PERFECT, THEY CROSS ROTATED TIRES, ARE IN PROCESS OF TRYING TO FIGURE IT OUT, BUT I SUSPECT IT MAY BE THE ELECTRONIC ASSIST STEERING INPUTTING RIGHT STEER FOR SOME REASON. HAVE HEARD MANY COMPLAIN ABOUT STEERING BOX ISSUES WITH JEEP JL WRANGLERS, UNKNOWN IF THIS IS RELATED TO THAT.

Steering
Filed Sep 5, 2019300 milesOR

THE STEERING WHEEL IS "LOOSE" AND REQUIRES EXCESSIVE MOVEMENT BEFORE ANY NOTICEABLE EFFECT IN VEHICLE DIRECTION. THIS HAPPENS AT ALL SPEEDS. VEHICLE DRIFTS/WANDERS (DOES NOT DRIVE STRAIGHT) AT FREEWAY SPEEDS (50+ MPH). VERY DIFFICULT TO STAY IN LANE ON THE FREEWAY!

Steering
Filed Sep 3, 2019VA

WHILE DRIVING VEHICLE HOME FROM DEALERSHIP AFTER PURCHASE I NOTED A DEAD SPOT IN THE STEERING OF ABOUT 3 TO 4 INCHES WHERE THERE IS NO STEERING RESPONSE TO MOVEMENT OF THE STEERING WHEEL AND THE VECHICLE WAS DANGEROUS TO DRIVE AS IT WAS EXTREMELY DIFFICULT TO KEEP IT IN MY LANE. I HAVE WORKED WITH JEEP CARES AND HAVE OPENED 2 CASES, 58775069, 59043175 AND HAVE BEEN TO 3 DIFFERENT DEALERSHIPS TRYING TO GET THIS FIXED. THE 1ST 2 DEALERSHIPS DROVE THE VEHICLE ON AND STATED THERE WAS NO PROBLEM, THIS IS HOW JEEPS ARE DESIGNED. THE 3RD DEALERSHIP DROVE IT WITH ME IN THE CAR ON THE SAME TYPE OF ROADS I DRIVE (2 LANE COUNTRY ROADS WITH NO SHOULDER. THEY NOTED THAT THE ALIGNMENT WAS OFF AND RE-ALIGNED THE STEERING. THIS DID HELP WITH THE EXTEME SWING THE VEHICLE WOULD TAKE ON ITS OWN INTO ONCOMING TRAFFIC OR TOWARD THE SHOULDER BUT DID NOTHING TO RESOLVE THE 3" TO 4" DEADSPOT IN THE STEERING. I WILL BE OPENING A 3RD JEEP CARES CASE THIS WEEK. THIS DEAD SPOT CAUSES WHAT I WOULD CALL "DRIVER INDUCED OSCILLATION" AS MINOR OF FINE STEERING CORRECTIONS ARE EXAGGERATED WITH THE 3" TO 4" DEADSPOT SO YOU INADVERTANTLY OVERCORRECT AND THEN HAVE TO RE-CORRECT THE OTHERWAY AGAIN THRU A 3" TO 4" DEADSPOT. THE VEHICLE IS A DANGER TO MYSELF AND OTHERS ON THE ROAD. JEEP SEEMS TO BE TRYING TO AVOID THE BUYBACK OR LEMON LAW BY STATING THERE IS NO PROBLEM THE VEHCILE IS DESIGNED TO HAVE A 3" TO 4" DEAD SPOT IN THE STEERING. THE VEHICLE EXTREMELY DIFFICLUT TO KEEP IN ITS LANE WHILE DRIVING ON 2 LANE CO

Steering
Filed Sep 3, 2019220 milesGA

WANDERS ALL OVER THE ROAD OVER 45 MPH. DEALER JUST SAYS CAN'T REPLICATE WHAT A JOKE

Steering
Filed Sep 2, 201950 milesVA

LOOSE STEERING CAN'T KEEP VEHICLE IN LANE EXCESS PLAY IN STEERING WHEEL HAVE TO KEEP MOVING STEERING WHEEL BACK AND FORTH BEEN TO DEALER 3 TIMES REPLACE TRACK BAR AND ALIGNMENT NO BETTER 1 DEALER SAID THAT ALL DRIVE LIKE THAT .VERY DANGEROUS,MY WIFE WILL NOT DRIVE

Structure › Body
Filed Aug 30, 20194,500 milesNY

TL* THE CONTACT OWNS A 2019 JEEP WRANGLER. WHILE DRIVING 50 MPH, THE REAR PASSENGER SIDE PANEL LOCATED BEHIND THE PASSENGER DOOR (ALSO CALLED THE SOFT TOP) ABPRUPTLY DETACHED AND RELEASED INTO TRAFFIC. THE PANEL FAILURE CAUSED THE VEHICLE'S CABIN TO BE EXPOSED. THERE WERE NO INJURIES OR A CRASH DUE TO THE FAILURE. THE VEHICLE WAS TAKEN TO LARCHMONT CHRYSLER, JEEP, DODGE (2533 BOSTON POST ROAD, LARCHMONT NY, 10538 (914) 636-3030) AND THE DEALER STATED THAT THEY WOULD ORDER THE REPLACEMENT PART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 59750760. THE FAILURE MILEAGE WAS 4,500.

Steering
Filed Aug 30, 2019700 milesFL

THE STEERING IS LOOSE, WHEN DRIVING ON A FREEWAY AT SPEEDS OVER 60 MPH THE STEERING IS VERY SLOPPY AND THE VEHICLE "WANDERS" INSIDE THE LANE SIDE TO SIDE AS YOU HAVE TO CONTINUALLY CORRECT IT. THIS IS UNSAFE.

Steering
Filed Aug 29, 2019400 milesIL

2019 JEEP WRANGLER 2DR. JEEP CAN NOT HOLD A STRAIGHT LINE. REQUIRES CONSTANT CORRECTION INPUT. WHEN CORRECTING IT WILL START TO TRAVEL IN THE CORRECTED DIRECTION AND WILL CONTINUE TO TRAVEL IN THAT DIRECTION UNTIL CORRECTING IN THE OTHER DIRECTION. HAVE TAKEN IT TO THE DIEALERSHIP 1X AND TOLD THERE IS NOTHING WRONG WITH IT. TECHNICIAN COMMENTS ON THE PAPERWORK "VEHICLE DROVE FINE AND NOT WONDER ALL OVER THE ROAD". AFTER GETTING MINE BACK, TEST DROVE ANOTHER 2019 AND DID NOT EXPERIENCE THE SAME ISSUE. IT WAS ABLE TO HOLD A STRAIGHT LINE WITH LITTLE TO NO INPUT. HAVE DROVE OTHER NEW JEEPS THAT DID NOT HAVE THE WONDER ISSUE. NOTE THE OTHER JEEPS HAVE HAD MICHELIN OR GOODYEAR TIRES. MINE HAS BRIDGESTONE. I HAVE BEEN TOLD THAT THIS IS JUST THE WAY THEY DRIVE. I HAVE OWNED 7 JEEP WRANGLERS AND NONE HAVE DROVE LIKE THIS. MY WIFE HAS A 2018 AND DOES NOT HAVE THE WANDERING ISSUE. THIS HAPPENS AT ALL SPEEDS.

Steering
Filed Aug 26, 201960 milesCA

EXCESSIVE PLAY IN STEERING/ WANDERING ON ROAD, CONSTANTLY CORRECTING STEERING TO KEEP JEEP IN MY LANE. WHEN BETWEEN VEHICLES ON HIGHWAY OR JUST DRIVING DOWN THE ROAD I NEED TO KEEP CORRECTING THE STEERING TO KEEP IN MY LANE. HAD A FEW CLOSE CALLS BETWEEN BIG RIGS ON HIGHWAY. I'M CONCERNED FOR MY FAMILY AND MY SAFETY DRIVING THIS NEW 2019 JEEP RUBICON 2 DOOR. THE JEEP IS ALL STOCK NO LIFT KIT. THIS HAS BEEN HAPPENING SINCE I TOOK POSSESSION OF THE CAR ON APRIL 1ST 2019

Steering
Filed Aug 21, 20193,000 milesFL

I JUST EXPERIENCED THE DEATH WOBBLE ON A HIGHWAY IN COLUMBUS OHIO. I WAS DRIVING AROUND 65 AND HIT A SMALL BUMP AND THE CAR STARTED SHAKING VIOLENTLY. IT DID NOT STOP AFTER ABOUT 60 SECONDS SO I PULLED OVER TO THE BERM. IT SCARED ME TO DEATH. I FELT LIKE I HAD NO CONTROL. I STARTED BACK UP AND MADE IT SAFELY TO MY DESTINATION. I PLAN TO CALL LOCAL DEALER SINCE I AM AWAY FROM WHERE I PURCHASED IT ORIGINALLY.

Steering
Filed Aug 20, 2019226 milesVA

DEAD SPACE IN THE STEERING WHEEL, 2' OF PLAY IN THE WHEEL WHERE INPUT IS PUT IN AND NO RESPONSE. LOOSE STEERING AND DRIFT WHILE DRIVING. UNABLE TO MAINTAIN A STRAIGHT LINE WITHOUT CONSTANT STEERING CORRECTION. VERY NOTICEABLE AT FREEWAY SPEEDS AS THE VEHICLE WILL WANT TO DRIFT LEFT OR RIGHT IMMEDIATELY AFTER CORRECTING STEERING. CONSTANTLY HAVE TO GIVE STEERING INPUTS, SAWING AT THE WHEEL. OCCURS ALL THE TIME. MORE NOTICEABLE AT HIGHER SPEEDS. FEELS UNSAFE TO OPERATE. JEEP CLAIMS THIS IS NORMAL AND HOW THE VEHICLE WAS DESIGNED.

Structure › Body
Filed Aug 17, 2019NY

RUST ON THE BODY FRAME....ALSO ON THE WELDS ON BODY FRAME.....

Steering
Filed Aug 14, 201912 milesTX

STEERING WANDERS BACK AND FORTH AT ALL SPEEDS AND ON ALL ROADS.

Electrical System
Filed Aug 14, 20196,300 milesTX

BACK UP CAMERA BLACK SCREEN WHEN IN REVERSE. BACK CAMERA FAILING

Steering
Filed Aug 12, 20191,500 milesNY

WHILE DRIVING VEHICLE WETHER ON STREET OR HIGHWAY, THE VEHICLE TENDS TO WANDER FROM LANE TO LANE AND FROM MIDDLE OF THE STREET TO SHOULDER WITH ALOT OF IMPUT TO THE STEERING BACK AND FORTH . BROUGHT THE VEHICLE TO THE DEALERSHIP TWICE AND I PAID FOR AN ALIGNMENT THAT SEEMED TO DO ABSOLUTELY NOTHING. THE DEALERSHIP TEST DROVE IT AND SAID IT WAS NORMAL BUT I KNOW THIS NOT TO BE TRUE IT IS A SAFETY MATTER THAT NEEDS TO BE CORRECTED OR IT WILL LEAD TO AN ACCIDENT.

Steering
Filed Aug 9, 201945 milesLA

THE VEHICLE WON'T TRACK STRAIGHT WHILE DRIVING - IT WANDERS CONSISTENTLY . HAVE HAD ALIGNMENT CHECKED . CHRYSLER SERVICE SAYS THEY CAN'T SHOW ANY THING WRONG

Steering
Filed Aug 8, 20191,400 milesNY

ON 2 SEPARATE OCCASIONS, AT HIGHWAY SPEEDS, MY 2019 JEEP WRANGLER JL STEERING LOCKED AND MADE IT VERY DIFFICULT/ALMOST IMPOSSIBLE TO TURN IN WHICH I CAM E VERY CLOSE TO CRASHING INTO THE SIDE WALL 2X. TOOK IT TO THE DEALER ON 7/24/19 AND WAS TOLD THAT THERE "WERE BOLTS LOOSE" AND WAS CAUSING THE ISSUE AND SHOULD BE FINE B/C THY TEST DROVE THE VEHICLE FOR ~40 MILES. THE STEERING LOCKED AGAIN ON 8/7/19. I WENT TO THE DEALERSHIP AGAIN FOR THE FIX AND THEY CANNOT REPLICATE "THE CODE" AND DO NOT HAVE A FIX FOR IT. I HAVE CONTACTED JEEP CUSTOMER SERVICE AND I'M NOT GETTING THE ATTENTION NEEDED FOR SUCH A CRITICAL ISSUE. I AM AFRAID TO DRIVE MY CAR AND LOOKING FOR A REPLACEMENT VEHICLE FROM JEEP BUT NOT RECEIVING TIMELY COOPERATION. LASTLY, ON 8/4/19, AT HIGHWAY SPEEDS, MY WRANGLER PERFORMED THE DREADED "DEATH WOBBLE." THE DEALER IS CHANGING THE VEHICLE DAMPER BUT UPON MY RESEARCH, A DAMPER ONLY "MASKS" THE ISSUE AND THERE S A BIGGER ISSUE AT PLAY. FOR REFERENCE, MY VEHICLE WAS BOUGHT BRAND NEW IN MARCH 2019 AND ONLY HAS ~1,400 MILES ON IT AND HAS NEVER BEEN OFF-ROADED. LASTLY, ALL MODIFICATIONS TO THE VEHICLE ARE UNDER WARRANTY AND WERE INSTALLED BY THE DEALERSHIP (EG. 33" TIRES)

Steering
Filed Aug 8, 201950 milesFL

THIS VEHICLE WAS PURCHASED NEW FROM A DEALER 5 HOURS FROM MY HOME .THE DRIVE HOME INCLUDED SOME 2 LANE HIGHWAYS BUT MOSTLY INTERSTATE. CONTROLLING THE JEEP AND KEEPING IT ON THE ROAD HOME WAS AN EXHAUSTING AND CONCENTRATED EFFORT. THE STEERING WAS EVERYWHERE AND I'M SURE I LOOKED LIKE A DRUNK DRIVER TO MOST PEOPLE. TODAY I HAVE DRIVEN THE JEEP TO MY LOCAL DEALER ONLY TO BE TOLD BY THE FEMALE SERVICE WRITER THAT THE JEEP WILL LEARN MY DRIVING AFTER ABOUT 1000 MILES .SHE STATED SHE KNOWS THIS BECAUSE SHE HAS THIS SAME STYLE JEEP. THERE IS NO WAY THIS IS NORMAL STEERING .

Steering
Filed Aug 7, 201917 milesFL

VERY LOOSE STEERING. IT APPEARS A RECALL HAS BEEN COMPLETED ON MY VEHICLE (CHRYSLER V41) TO FIX THIS ISSUE, BUT THE ISSUE IS STILL EVIDENT. STEERING WHEEL HAS TOO MUCH PLAY IN IT WHEN DRIVING, ESPECIALLY AT HIGHWAY SPEEDS.

Steering
Filed Aug 7, 20195 milesCT

WE ORDERED A BRAND NEW 2019 WRANGLER SAHARA TO OUR LIKING. I WAS SO EXCITED TO DRIVE IT HOME FROM OUR DEALERSHIP ABOUT AN HOUR AWAY FROM OUR HOME! THAT WAS UNTIL I ACTUALLY STARTED DRIVING IT . THERE IS A BIG DEAD SPOT IN THE STEERING AS YOU AND JEEP ALREADY HAVE BEEN MADE AWARE! IT'S ALL OVER BLOGS AND YOUR SITE. IT WAS A VERY SCARY EXPERIENCE ON THE HIGHWAY, ACTUALLY WHITE KNUCKLED IT ALL THE WAY HOME. I PROBABLY SHOULD HAVE SIMPLY DROVE IT BACK TO THE DEALERSHIP AND LEFT IT THERE. I HAD THE SERVICE MANAGER COME AND PICK IT UP AT MY HOUSE AS I WAS NOT WILLING TO DRIVE IT BACK TO THEM FOR FEAR OF CRASHING OR CAUSING AN EXTREMELY HORRIFIC ACCIDENT! THEY DID COME AND GET THE JEEP AND DROVE IT BACK , HOWEVER THEY HIT BUMPER TO BUMPER TRAFFIC AND DID NOT HAVE THE CHANCE TO EXPERIENCE THE UNSAFE STEERING ISSUE. THEY DID CHANGE THE FRONT STEERING DAMPER AND CLAIMED THAT NO SHIMMY PRESENT AFTER THEIR TEST DRIVE. NOT POSSIBLE! I AM NOT BLAMING FITZPATRICK'S OF ANSONIA FOR THIS I AM HOLDING JEEP SOLELY RESPONSIBLE FOR THIS DANGEROUS ISSUE. I GUESS MY QUESTION TO YOU IS WHEN WILL JEEP BE HELD RESPONSIBLE TO REMOVE THESE VEHICLES FROM THE STREETS. I FEEL THAT A $53K JEEP SHOULDN'T BE SCARY TO DRIVE. I HAVE NO OTHER CHOICE TO TO USE THIS VEHICLE AS I DON'T HAVE A SPARE AS I'M SURE THAT MOST DON'T! I FILLED OUT A SURVEY THAT JEEP SENT ME ASKING FOR A PHONE CALL FOR THIS MATTER AND HAVE YET TO HEAR BACK FROM THEM. PLEASE HELP!

SteeringCrash1 injured
Filed Aug 1, 2019848 milesNJ

TL* THE CONTACT OWNS A 2019 JEEP WRANGLER. WHILE DRIVING, THE CONTACT HEARD A LOUD POPPING NOISE AND THE ENTIRE CONSOLE SCREEN FAILED. THE CONTACT STOPPED AND RESTARTED THE VEHICLE, BUT THE ENTIRE CONSOLE SCREEN STILL FAILED TO FUNCTION. THE CONTACT WAS STILL ABLE TO DRIVE THE VEHICLE. THE CONTACT CALLED CHERRY HILL DODGE CHRYSLER JEEP RAM (1708 W, NJ-70, CHERRY HILL, NJ 08002, (856) 471-1058) AND THEY ASKED WHEN SHE COULD BRING IN THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT AFTER THE VEHICLE BEING PARKED FOR TWO DAYS AT AN AIRPORT LOT, THE VEHICLE WAS LATER STARTED AND THE ENTIRE CONSOLE SCREEN FAILED AND THE POWER STEERING SEIZED. AS A RESULT, THE VEHICLE VEERED OFF THE ROAD AND CRASHED INTO A TELEPHONE POLE. THE CONTACT'S SON WAS MEDICALLY CHECKED OUT WITH AN ICE PACK TO THE FACE BUT NO AMBULANCE SERVICES WERE NEEDED. A POLICE REPORT WAS FILED. THE FRONT OF THE VEHICLE WAS DAMAGED AND IT WAS TOWED WITH THE REAR WHEELS BEING LOCKED MAKING IT DIFFICULT TO TOW TO A TOW YARD. THE MANUFACTURER FILED A CASE AND WOULD HAVE AN INVESTIGATOR INSPECT THE VEHICLE. THE MANUFACTURER STATED IT WOULD TAKE TWO TO FOUR WEEKS UNTIL THEY HAVE SOME FINDINGS ON THE ISSUE AND HAD NOT OFFERED A LOANER VEHICLE. THE FAILURE MILEAGE WAS 848.

Steering
Filed Jul 31, 201925 milesTX

THE STEERING IS VERY LOOSE (LOTS OF PLAY), WANDERS BACK AND FORTH IN LANE AND IS OVERLY SENSITIVE TO INPUT - CONSTANTLY DARTING BACK AND FORTH AS IF ON ICE. THIS OCCURS MOST WHEN ON ROUGH / WET PAVEMENT, ON CURVES IN CONSTRUCTION ZONES, WHEN LARGE TRUCKS PASS, ON WINDY DAYS - IT IS VERY DIFFICULT TO CONTROL ABOVE 40 MPH. DEALER HAS BEEN RESPONSIVE AND HELPFUL - WE HAVE REPLACED TRACK BAR, REPLACED TIE ROD BUSHINGS, UPDATED STEERING CONTROL MODULE, ADJUSTED ALIGNMENT, REDUCED AIR PRESSURE IN TIRES - ALL OF WHICH HAS HELPED REDUCE WANDER AND IMPROVE CONTROL. BUT, STILL HAS SOME WANDER AND IS VERY SENSITIVE. REPLACED STEERING STABILIZER WITH CUSTOM ADJUSTABLE STABILIZER, WHICH I EXPECT WILL ELIMINATE WANDER AND TIGHTEN / FIRM STEERING. BUT, I BELIEVE PROBLEM IS DEFECTIVE STEERING GEAR / BOX, AND SETTINGS IN STEERING CONTROL MODULE - WHICH SHOULD BE RECALLED AND REPLACED. NEEDS FIRMER, TIGHTER STEERING WITH LESS PLAY. VEHICLE IS UNSAFE, STEERING ISSUE IS RESOLVED. *DT CONSUMER STATED AT THIS POINT IT WILL BE UP TO THE MFR TO SEE IF THEY CAN ELIMINATE IT WITH UPGRADED STEERING BOX AND STEERING CONTROL. PENDING SOME ACTION LIKE THAT, FOR WHICH I'M NOT GOING TO PRESS THE DEALER / MFR, "IT IS WHAT IT IS" AND WE WILL JUST HAVE TO TAKE EXTRA CARE IN DRIVING IT IN CONSTRUCTION ZONES, HEAVY TRAFFIC, ROUGH PAVEMENT, AND STRONG WINDS.*JB

Steering
Filed Jul 28, 201950 milesTX

BOUGHT CAR BRAND NEW 3 DAYS AGO AND NOTICED THE STEERING HAS A LOT OF PLAY ROOM AT SPEEDS OVER 60, VERY DIFFICULT TO STAY STRAIGHT IN THE LANE. WHEN GOING AT SLOWER SPEEDS SEEMS FINE.

Steering
Filed Jul 24, 201916 milesIL

ST. CHARLES CHRYSLER DODGE JEEP RAM SOLD ME A BRAND NEW CAR AND THEN I DISCOVERED THERE WAS A RECALL ON IT, ISSUED A MONTH BEFORE PURCHASE. I WAS HAVING PROBLEMS WITH VEHICLE WANDERING AND LOOSE STEERING WHEEL WITH AT LEAST 2 INCHES OF GIVE. DIFFICULT TO MAINTAIN STRAIGHT DRIVING. CONSTANT STEERING CORRECTION NEEDED. IT IS IN FOR THE RECALL REPAIR TODAY, 13 DAYS AFTER PURCHASE. DEALER DID NOT TAKE CARE OF THIS RECALL NOR DID THEY INFORM ME OF IT WHEN I PURCHASED THE VEHICLE.

Seats
Filed Jul 24, 201915 milesCA

THE MODERN HEAD RESTRAINT SYSTEM IS EXTREMELY UNCOMFORTABLE FOR THOSE WHO DO NOT EXCESSIVELY RECLINE THEIR CAR SEATS. I PERSONALLY DESIRE MID AND UPPER BACK SUPPORT, ESPECIALLY DURING IMPACT OF A REAR END COLLISION. THE PROTRUDING ACTIVE HEAD RESTRAINT MAKES PROPER BACK SUPPORT IMPOSSIBLE. THESE HEAD RESTRAINT SYSTEMS SHOULD BE ADJUSTABLE FOR THOSE WHO USE THEIR CAR SEATS PROPERLY AND DO NOT RECLINE THEM EXCESSIVELY.

Vehicle Speed ControlCrash
Filed Jul 22, 2019800 milesTX

TL* THE CONTACT OWNS A 2019 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, ATTEMPTED TO SLOW DOWN WITH THE FOOT ON THE BRAKE PEDAL. THE RPM'S INCREASED AND THE VEHICLE SPONTANEOUSLY ACCELERATED, STRIKING THE VEHICLE IN FRONT. THE FAILURE OCCURRED ON THREE OCCASIONS. THE POLICE WAS PRESENT, BUT NO REPORT WAS FILED. NO INJURIES WERE REPORTED. THE VEHICLE WAS DRIVEN TO THE DEALER HUFFINES CHRYSLER/JEEP (1024 S STEMMONS FWY, LEWISVILLE, TX 75067) THEY WERE NOT ABLE TO REPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 800.

Steering
Filed Jul 20, 2019NJ

PURCHASED VECHILE NEW WHEN DRIVING ON THE HIGHWAY AT SPEEDS 50 MPH AND OVER, THERE IS TO MUCH PLAY IN THE STEERING. YOU HAVE TO CONSTANTLY CORRECT THE STEERING, TOOK IT TO THE DEALER THEY SAID THEY FOUND THE ALIGNMENT PIN UPSIDE DOWN AND CORRECTED. DROVE THE VECHILE HOME. BUT ONCE YOU GET ON THE HIGHWAY AT SPEEDS OVER 50 MPH IT STILL DOES THE SAME THING. VECHILE ONLY HAS 150 MILES ON IT. HAVE MANY PEOPLE WITH THE SAME COMPLAINT.

Steering
Filed Jul 20, 2019200 milesGA

WHILE DRIVING THE VEHICLE FORWARD, THE STEERING WHEEL HAS SLOP IN IT. I CANNOT KEEP IT STRAIGHT. I'M CONSTANTLY HAVING TO CORRECT THE WHEEL. I HAVE RETURNED THE VEHICLE TO THE DEALERSHIP 3 TIMES AND THEY ARE NOT FIXING IT. THE VEHICLE WAS PURCHASED NEW AND NOW HAS 1300 MILES ON IT. IT IS VERY UNSAFE TO DRIVE. IT FEELS LIKE DRIVING AN OLD FARM TRACTOR.

Steering
Filed Jul 17, 2019211 milesWI

VEHICLE WANDERS AND THE STEERING IS SLOPPY AND LOOSE JEEP CASE NUMBER: 587-539-40

Steering
Filed Jul 17, 20194,500 milesCA

I HAVE EXPERIENCED THE DEATH WOBBLE AFTER DRIVING OVER A BUMPY ROAD AT ABOUT 55 MPH. IN ADDITION, I HAVE EXPERIENCED WHAT I CALL WHEEL HOP WHEN HITTING VARIOUS BUMPS IN THE ROAD. I THOUGHT A MIGHT LOSE CONTROL OF THE CAR WHEN IT STARTED TO SHAKE VIOLENTLY BUT SLOWED DOWN AND PULLED OVER TO THE SIDE OF THE ROAD. I AM TAKING IT TO THE DEALER TOMORROW (JULY 18, 2019)

Steering
Filed Jul 16, 201920 milesAZ

WE PURCHASED THE VEHICLE 7/2019. IT WAS A TRANSFER FROM ANOTHER DEALERSHIP AND WE DID NOT TEST DRIVE THIS PARTICULAR VEHICLE. WE HAVE TEST DRIVEN THE SAME MODEL BEFORE AND HAD NO ISSUES. ON OUR WAY HOME, WE NOTICED THAT THE CAR HAS VERY LOOSE STEERING. THERE IS "GIVE" APPROXIMATELY 2 INCHES TO EITHER SIDE AND THE VEHICLE IS DIFFICULT TO KEEP IN LANE. WE TOOK THE VEHICLE BACK TO THE JEEP SERVICE DEPARTMENT AND THEY COULD NOT FIND ANYTHING WRONG. THEY CLAIM THE PCM IS UP TO DATE AND THE STABILIZERS ARE NEW. THE DEALERSHIP SAYS THERE IS NOTHING THEY CAN DO. THIS VEHICLE, IN MY OPINION, WITH THE LOOSE STEERING IS POTENTIALLY DANGEROUS TO DRIVE. SEARCH THROUGH MULTIPLE JEEP WRANGLER JL FOURMS SHOW MULTIPLE COMPLAINTS OF THE SAME ISSUE.

Steering
Filed Jul 15, 2019300 milesCA

SEVERE, EXHAUSTING AND NEAR CONSTANT UNSAFE STEERING TO KEEP JEEP IN DRIVING LANE. ESPECIALLY, AT HIGHWAY SPEED 50MPH OR ABOVE. THERE IS A SERIOUS UNSAFE PROBLEM WITH THE STEERING ON MY 2019 JEEP WRANGLER JL UNLIMITED RUBICON! I WAS IN FEAR OF CRASHING DUE TO THE NEED TO CONSTANTLY CORRECT THE VAGUE STEERING. THE 2019 WRANGLER DRIFTS AND SEEMS TO OVER-CORRECT BOTH TO THE LEFT AND RIGHT. IT FEELS LIKE I'M ON A ROCKING BOAT.

Steering
Filed Jul 14, 2019110 milesND

THE 2019 JEEP WRANGLER UNLIMITED RUBICON HAS LOOSE STEERING WHICH CAUSES THE VEHICLE TO WANDER LEFT OR RIGHT WHILE DRIVING STRAIGHT IN BOTH CITY AND INTERSTATE SCENARIOS. IT REQUIRES CONSTANT CORRECTION AND IF YOU HIT A BIG GUST OF WIND, IT'S VERY HARD TO CONTROL. I'VE HAD IT FOR JUST OVER 1 WEEK AND HAS APPROXIMATELY 800 MILES. I'VE LOWERED THE PSI IN ALL TIRES TO THE DOCUMENTED 37 PSI AND HAD THE STEERING WHEEL DAMPENER RECALL COMPLETED, BUT THE PROBLEM STILL EXISTS. I'VE TAKEN IT INTO A JEEP AUTHORIZED SERVICE CENTER AND THEY ADJUSTED THE TOE, BUT SAID THAT THE VEHICLE IS OPERATING AS DESIGNED EVEN WITH APPROXIMATELY 2" OF PLAY IN THE STEERING TO BOTH LEFT AND RIGHT AFTER ALL ADJUSTMENTS. WE TEST DROVE OTHER 2019 WRANGLERS ON THE LOT WHICH EXPERIENCED THE SAME PROBLEM. THEY CONTINUE TO CLAIM THIS IS A JEEP THING, BUT OTHERS HAVE REPORTED NO PROBLEMS WITH THEIR STEERING AND HAVE VIDEOS ONLINE SHOWING THEY ARE NOT CONSTANTLY CORRECTING. I ASKED THEM TO REPLACE THE TRACK BAR, DRAG LINKS, AND ENSURE ALL STEERING COMPONENTS ARE TIGHT AND ON SPEC, BUT THEY WILL NOT REPLACE ANY PARTS UNDER WARRANTY BECAUSE THEY SAID IT WILL NOT FIX THE ISSUE. THEY WILL REPLACE THE PARTS IF I PAY OUT OF POCKET.

Steering
Filed Jul 14, 2019MI

2019 WRANGLER JL PURCHASED ON APRIL 30. ORDERED THE VEHICLE AND PICKED IT UP AT THE DEALERSHIP 220 MILES FROM HOME AND TRAILERED IT HOME. DID NOT TEST DRIVE IT AT THE DEALERSHIP. IMMEDIATELY UPON DRIVING, FOUND THE STEERING TO BE A PROBLEM. VEHICLE WANDERS ALL OVER THE ROAD. NEARLY IMPOSSIBLE TO KEEP IT IN THE LANE OF TRAVEL AT SPEEDS OVER 45. THIS IS KEEPING US FROM DRIVING IT REGULARLY AND ONLY USE IT WHEN MAKING SHORT TRIPS IN TOWN (35 MPH AND BELOW). PAID NEARLY $48K FOR THIS VEHICLE. CALLED DEALERSHIP. THEY SAID THEY HAVE NOT HEARD OF THIS PROBLEM BEFORE. THIS VEHICLE IS DANGEROUS AND I AM STUCK WITH IT FOR NOW WITH NO OPTION. HOPEFULLY, A RECALL TAKES PLACE.

Steering
Filed Jul 14, 2019300 milesDE

STEERING HAS A DEAD SPOT IN THE WHEEL WITH ABOUT 2 INCHES OF PLAY. CONSTANTLY HAVE TO MAKE CORRECTIONS. VERY HARD TO STAY ON ROAD

Steering
Filed Jul 13, 2019250 milesCA

WRANGLER SAHARA HAS APPX 3" OF PLAY IN THE STEERING EACH SIDE OF CENTER FROM SIDE TO SIDE BEFORE IT ENGAGES WHEEL MOVEMENT WHILE DRIVING ON CITY STREETS. EVEN AT LOW SPEEDS OF 30 MPH YOU HAVE TO CONSTANTLY FIGHT AND CORRECT THE STEERING WHEEL LEFT/RIGHT BETWEEN THE 10 O'CLOCK AND 2 O'CLOCK HAND POSITION TO KEEP THE CAR STRAIGHT IN THE LANE OR IT WANDERS OUT OF LANE. PROBLEM IS WORSE AT 55 MPH+ ON A HIGHWAY AND FEELS UNSAFE TO DRIVE ABOVE 55 MPH. IT LOOKS AND FEELS LIKE I AM WEAVING IN THE LANE SIDE TO SIDE DOWN THE STREET. I AM WAITING TO GET PULLED OVER BY THE POLICE FOR SUSPICION OF DRIVING UNDER THE INFLUENCE. VEHICLE IS BRAND NEW WITH ONLY 250 MILES ON ODOMETER. I HAVE OWNED OTHER JEEPS AND OWN AN 11 YEAR OLD WRANGLER THAT DOES NOT HAVE THIS ISSUE. IN 30+ YEARS OF DRIVING EVERY VEHICLE YOU CAN IMAGINE, I HAVE NEVER HAD A CAR WITH STEERING LIKE THIS. YOU SHOULD NOT HAVE TO CONSTANTLY MOVE THE STEERING WHEEL BACK AND FORTH TO SUCH A DEGREE TO MAINTAIN LANE POSITION. COMPLETELY UNSAFE. AN INVESTIGATION NEEDS TO STARTED SO JEEP WILL CORRECT THIS AND NOT GIVE PEOPLE THE RUN AROUND AT THE DEALER LIKE OTHERS ARE EXPERIENCING.

Steering
Filed Jul 13, 20191,549 milesPA

EXCESSIVE UNSAFE STEERING, ESPECIALLY, AT HIGHWAY SPEED 50MPH OR ABOVE. UNABLE TO SAFELY KEEP JEEP IN DRIVING LANE AT 50MPH OR ABOVE. I OWNED A 2016 JEEP WRANGLER WITHOUT STEERING ISSUES, SO THE 'IT'S A JEEP THING' ARGUMENT DOESN'T FLY WITH ME; THERE IS A SERIOUS UNSAFE PROBLEM WITH THE STEERING ON MY 2019 JEEP WRANGLER JL UNLIMITED! I WAS DRIVING ON THE PENNSYLVANIA TURNPIKE (LEGAL POSTED SPEED LIMIT 70MPH), I WAS ONLY ABLE TO DRIVE 55MPH SAFELY AND WAS FORCED TO EXIT AT THE FIRST AVAILABLE EXIT BECAUSE I WAS IN FEAR OF CRASHING DUE TO THE NEED TO CONSTANTLY CORRECT THE VAGUE STEERING. HINDSIGHT, I SHOULD HAVE KEPT MY 2016 WRANGLER! THE 2019 WRANGLER DRIFTS TO THE LEFT AND RIGHT, ESPECIALLY, NOTICEABLE AT 55MPH OR ABOVE. I AM A SEASONED DRIVER AND HAVE DRIVEN MANY DIFFERENT MAKES AND MODELS OF CARS AND MOTORCYCLES; I HAVE NEVER EXPERIENCED A TOTAL LACK OF TRUST IN A VEHICLE, UNTIL THIS 2019 JEEP WRANGLER UNLIMITED.

Steering
Filed Jul 8, 2019200 milesNY

LOOSE STEERING, LOTS OF PLAY, WANDERING ALL OVER THE ROAD. TOOK THE JEEP BACK ONE WEEK AFTER I BOUGHT HER, DEALER LOOKED AT HER, ACKNOWLEDGED IT WAS DANGEROUS AND FORCED ME INTO A LOANER BECAUSE OF THE DANGER AND WOULDN'T LET ME TAKE TEH JEEP HOME. EVENTUALLY CHANGED THE POWER STEERING BOX. I PICKED IT UP AND IT STILL HAD EXCESSIVE PLAY IN THE STEERING WHEEL AND WAS WANDERING ALL OVER THE ROAD AND NEEDED CONSTANT CORRECTION. CALLED DEALER THEY CLAIMED IT WAS DRIVEN BY THE SHOP FOREMAN AND WAS NOW AS INTENDED. WHEN STATIONARY YOU CAN SEE THE EXCESSIVE PLAY IN THE STEERING WHEEL. WHEN IN MOTION, ESPECIALLY ON HIGHWAYS THE EXCESSIVE PLAY BECOMES SERIOUSLY DANGEROUS WHEN THE VEHICLE WANDERS BECAUSE YOU HAVE TO MAKE SHARP ADJUSTMENTS FAST WITH A NON RESPONSIVE STEERING WHEEL.

Electrical System
Filed Jul 3, 20196,000 milesTX

PUSH BUTTON START WITH KEYLESS ENTRY. VEHICLE DOES NOT GIVE AUDIBLE WARNING WHEN YOU LEAVE THE VEHICLE RUNNING ON EXIT. THIS IS A SAFETY HAZARD AND COULD CAUSE DEATH IF PARKED IN YOUR HOME GARAGE. IT IS VERY EASY PUT THE GEARSHIFT IN PARK AND EXIT THE VEHICLE WITHOUT TURNING OFF THE ENGINE. (I HAVE DONE THIS TWICE WITHIN A 3 MONTH PERIOD) AN AUDIBLE WARNING ON EXIT, WHICH INDICATES THE MOTOR IS STILL RUNNING, WOULD PREVENT THIS FROM TAKING PLACE.

Steering
Filed Jul 2, 2019500 milesPA

LOOSE STEERING, LOTS OF PLAY ON CENTER, VERY HARD TO STEER ON BACK ROADS, CONSTANT ADJUSTMENT REQUIRED TO STAY STRAIGHT. 3 INCHES OF PLAY IN EACH DIRECTION WITH NO MOVEMENT OF VEHICLE. NOT SAFE TO OPERATE ON 2 LANE ROADS

Steering
Filed Jul 2, 20193,401 milesCA

LOOSE STEERING TOOK TO THE DEALER AND THEY SAID ITS NORMAL IN A JEEP TO HAVE THAT LOOSE STEERING AND NOTHING WAS DONE IT IS VERY DANGEROUS TO DRIVE

Steering
Filed Jul 1, 201945 milesVA

MY STEERING WHEEL WAS NOT CENTERED SINCE I FIRST GOT THE CAR WHICH WAS ABOUT 3 WEEKS AGO. IT HAS ALREADY BEEN IN SERVICE 3 TIMES. BEEN AT THE DEALERSHIP FOR 4 DAYS OUT OF THE 3 WEEKS. THEY DID THE ALIGNMENT TWICE AND IT DID NOT SOLVED. THE STEERING WHEELS ALSO WAUNDERS AND DOES NOT TRACK PROPERLY. IT IS VERY SCARY DRIVING ON THE HIGH WAY WHILE TRYING TO MAINTAIN CONTROL OF THE CAR TO STAY INSIDE THE LANES. DEFINITELY A DEAD SPOT AND THE STEERING WHEEL DOES NOT RESPONSE WELL. MY CAR IS STILL AT THE DEALERSHIP. BRAND NEW CAR AND NO SOLUTION AT THE MOMENT. ALSO THE RADIATOR FAN IS VERY LOUD AND UNUSUAL BUT I WAS JUST TOLD IT IS COMMON. ALSO MY AUTOMATIC ENGINE SHUT OFF DOES NOT WORK AT TIMES.

Steering
Filed Jun 28, 201910 milesOH

STEERING WANDERS AND TAKES EXCESSIVE WHEEL MOVEMENT TO CONTROL. STEERING BOX SEEMS TO HAVE TOO MUCH PLAY. UNPLEASANT TO DRIVE AND BORDERLINE UNSAFE. THREE TRIPS TO DEALER, SEVERAL PARTS REPLACED, NO IMPROVEMENT

Electronic Stability Control (esc)
Filed Jun 26, 201925 milesTX

(IN MOTION). AS IN MANY FORUMS AND YOUTUBE VIDEOS, THE STEERING WHEEL OF MY CAR FEELS SHAKING, WOBBLE OR LOOSE IN THE HIGH-WAYS OR ABOVE 30 MPH. THIS SITUATION IS MAKING IT HARD TO KEEP THE VEHICLE GOING STRAIGHT ON THE ROADS. BEGINNER DRIVERS COULD GET NERVOUS WITH THIS FEELING AND CAUSE ACCIDENTS, AS WELL; FOR THE NORMAL DRIVERS TO KEEP THE CAR STRAIGHT MUST CONSTANTLY (BEYOND OF CURRENT STANDARDS) GIVE INPUTS TO THE STEERING WHEEL, GETTING TIRED SOONER COMPERING WITH OTHER DRIVERS, THE JEEP IS INCREASING THE PROBABILITY OF ACCIDENTS BECAUSE OF THIS DUE IS LIKE BEING FIGHTING AGAINST THE STEERING WHEEL AND THE ONLY ANSWER FROM JEEP IS "THE CAR IS LIKE THAT" WHICH IS REALLY DANGEROUS.

Steering
Filed Jun 25, 2019250 milesVA

SINCE VEHICLE WAS NEW, BOUGHT IN JUNE OF 2019 THE VEHICLE WANDERS ON THE HIGHWAY NEEDING CONSTANT CORRECTION. THE STEERING HAS A VERY LOOSE FEELING. DEALER AND FCA CALLS IT "OPERATING AS INTENDED"

Steering
Filed Jun 25, 20193,988 milesMA

JEEP HAS DEAD SPOT IN STEERING, ESPECIALLY AT HIGH SPEEDS WHICH MAKES IT WANDER ALL OVER THE ROAD. SUSPENSION AND LINKAGE SEEMS TIGHT SO IT SEEMS LIKE A ELECTRIC STEERING PROGRAMMING/CALIBRATION ISSUE. DEALER TELLS ME NOTHING IS WRONG. THEY ARE WRONG!

Steering
Filed Jun 19, 20191,500 milesAK

2019 JEEP WRANGLER UNLIMITED MOAB JL - NO MODIFICATIONS, ALL STOCK, THE STEERING SEVERELY WANDERS. NOTICED AFTER, ABOUT 1500 MILES THE JEEP WILL DRIFT OR WANDER INTO OTHER LANES FOR NO APPARENT REASON. SOME TIME THE JEEP WOULD DRIVE STRAIGHT, OTHER TIMES NOT SO MUCH. THE VEHICLE IS HARD TO KEEP STRAIGHT WITH IN A SINGLE LANE. TOOK THE JEEP TO MY LOCAL DEALER AND THEY COULD NOT FIND ANYTHING WRONG, EVEN WITH ALL THE JEEP TSB'S CONCERNED THAT COULD LOSE CONTROL OF VEHICLE AS IS WANDERS INTO OTHER LANES. NOTE: I HAD A 2017 JEEP UNLIMITED JK WITH NO STEERING ISSUES.

Steering
Filed Jun 16, 2019700 milesMO

2019 JEEP WRANGLER RUBICON JL - NO MODIFICATIONS, ALL STOCK. STEERING ISSUES. I NOTICED AT ABOUT 250 MILES, THE JEEP WILL DRIFT IN TO OTHER LANES AT ANY GIVEN TIME FOR NO APPARENT REASON. TRYING TO CORRECT, CAUSES A WOBBLE. IT IS VERY EXHAUSTING AND FRIGHTENING JUST TRYING TO KEEP THE JEEP IN A SINGLE LANE GOING FORWARD AT HIGHWAY SPEEDS WHILE DRIFTING AND CORRECTING. I TOOK THE JEEP TO MY LOCAL DEALER AND THEY TOLD ME THERE WAS A NEW RECALL THAT CAME OUT JUST DAYS AGO. THE RECALL WAS FOR A NEW STEERING DAMPER. I DROVE IT FOR ABOUT A DAY AND ALL SEEMED FINE. NOW, THE JEEP IS BACK TO DRIFTING AGAIN, I THINK NOT AS BAD BUT I DO NOT HAVE MUCH TO COMPARE AS I AM NOW AT 750 MILES AND OWNED 2 WEEKS. I AM VERY CONCERNED THAT SOMEONE COULD GET VERY HURT WHEN THE JEEP DRIFTS IN TO OTHER LANES OR OFF THE SIDE OF THE ROAD. I DID NOT BUY MY JEEP SO THAT I COULD USE IT OFF ROAD OR TO MODIFY. I BOUGHT IT BECAUSE I LIKED EXACTLY THE WAY IT WAS. I AM NOT INTERESTED IN SELLING, TRADING, OR USING THE "LEMON LAW". I AM STRONGLY URGING THE NHTSA PLEASE OPEN AN INVESTIGATION INTO THE STEERING ISSUES BEFORE PEOPLE START GETTING SERIOUSLY HURT.

Unknown or Other
Filed Jun 14, 201923 milesFL

2019 JEEP WRANGLER DRIFTS WHEN DRIVING. I'VE HAD 4 JEEPS WRANGLERS AND NEVER HAD THIS PROBLEM. ACTUALLY TOOK IT BACK IMMEDIATELY AFTER PURCHASE WITH COMPLAINT AND WAS TOLD IT'S THE NEW SUSPENSION. ALSO WENT BACK AGAIN WITH SAME COMPLAINT AND HAD SERVICE PERSON DRIVE IT BUT WAS AGAIN TOLD THERE'S NO PROBLEM. I LIVE IN RURAL AREA AND A LOT OF 2 LANE ROADS AND SO AFRAID OF NOT BEING ABLE TO KEEP IT IN MY LANE WHILE DRIVING. AT THE AGE 73 NOTHING SOLVED AND I'M VERY DISAPPOINTED WITH THIS VEHICLE.

Engine
Filed Jun 14, 2019FL

STEERING WANDERS, FLOATS, CANNOT HOLD JEEP IN STRAIGHT LINE. VERY LOOSE STEERING. 2ND PROBLEM- MOTOR OR TRANSMISSION SURGES AND LURCHES FORWARD AT LOW RPM'S AND LOW SPEEDS CAUSING VEHICLE TO JUMP OR LURCH FORWARD

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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