2019 Jeep Wrangler complaints

NEW VEHICLE WITH 1800 MILES. THERE IS A NOTICEABLE DEAD ZONE, 'PLAY', WHEN THE STEERING WHEEL IS CENTERED AND DRIVING STRAIGHT. ALSO, BECAUSE OF THE DEAD ZONE, THE VEHICLE DOES NOT SEEM TO BE ABLE TO DRIVE IN A STRAIGHT LINE MOST NOTABLE AT HIGHWAY SPEEDS. THE JEEP SERIOUSLY WANDERS ON STRAIGHT ROADS WITHOUT CONSTANT CORRECTION. THESE ISSUES HAVE BEEN DOCUMENTED DOCUMENTED HERE: HTTPS://WWW.TFLCAR.COM/2018/09/2018-JEEP-WRANGLER-JL-STEERING-PROBLEM/ AND HER: HTTPS://WWW.TFLCAR.COM/2018/12/2019-JEEP-WRANGLER-STEERING-ISSUES/ AND WITH MULTIPLE OTHER SOURCES.BOTH ISSUES HAPPENING SIMULTANEOUSLY COULD RESULT IN INAVERTENT LANE CHANGE WITH SERIOUS CONSEQUENCES! IN THE CURRENT ENVIRONMENT OF SAFETY TECHNOLOGY, LANE DEPARTURE, CLOSURE WARNINGS ETC., TO PRODUCE A VEHICLE WITH THESE DESIGN FLAWS SHOULD BE CRIMINAL. PLEASE TAKE ACTION ON THIS!

WRANGLER STEERING IS LOOSE AND VEHICLE WANDERS WITHIN A LANE, OFTEN CROSSING LANES IF NOT PERFECTLY CONTROLLED. HANDS MOVE TWO TO FIVE INCHES WHILE YOU TRY TO KEEP A STRAIGHT CENTER PATH WITH THE VEHICLE. ANY MOVEMENT, SAY TURN UP THE RADIO SOUND VIA THE KNOB, OFTEN RESULTS IN THE VEHICLE SWERVING INTO ANOTHER LANE. DIFFICULTY IS MORE NOTICEABLE WHEN DRIVING ON THE HIGHWAY AT HIGHWAY SPEEDS. THIS STARTED TO HAPPEN IMMEDIATELY AFTER RECEIVING VEHICLE FROM DEALER. VEHICLE WAS TAKEN BACK TO DEALER AND SERVICE DEPARTMENT STATED ALL SPECS WERE CORRECT AND VEHICLE IS OPERATING AS IT SHOULD. DEALER STATED THAT FCA CHANGED THE STEERING OF THE VEHICLE TO BETTER HANDLE OFF ROAD DRIVING AND THAT THE WANDERING DURING NORMAL DRIVING WAS NORMAL. I FEEL THE VEHICLE IS UNSAFE IF THE UTMOST CONCENTRATION TO KEEP THE JEEP STRAIT IS NOT FOLLOWED. AT 60 YEARS OLD I AM NOT CONCERNED FOR MYSELF AS MUCH AS THE YOUNGER TEENAGERS AND ADULTS THAT EASILY GET DISTRACTED ETC.

WOBBLE - SHIMMY WHILE HITTITNG A SMALL BUMP AT SPEED 50MPH I NOTICED THE STEERING DAMPER ON MY WRANGLER JL WAS INSTALLED INCORRECTLY - OTHERS SHOULD BE TOLD ABOUT THIS ISSUE - I INSTALLED A NEW FOX SHOCK AT MY EXSPENSE - PROBLEM HAS NOT HAPPENED AGAIN

THE WINDSHIELDS ON THE JEEP WRANGLERS CONTINUE TO BE A BANE OF OWNERS EVERYWHERE. THEY ARE MUCH TOO EASILY CHIPPED, CRACKED, AND DAMAGED OTHERWISE BECAUSE OF THE TERRIBLE LACK OF RAKE AND AERODYNAMICS TO REFLECT SMALL OBJECTS HARMLESSLY OFF THEM LIKE MOST OTHER AUTOS. THEY ARE ALSO A VISIBILITY HAZARD AS THEY ATTRACT SO MANY BUGS THAT CANNOT BE EASILY WASHED OFF WITH THE CONVENTIONAL WIPERS/FLUID. THIS HAPPENS ON A CONSISTENT BASIS ACROSS THE COUNTRY. JUST RESEARCH ALL THE WINDSHIELD REPLACEMENT CLAIMS FOR JEEP.

REAR SIDE WINDOWS ON 2019 JEEP WRANGLER BLEW OUT WHILE AT HIGHWAY SPEEDS, EVEN WHEN INSTALLED PROPERLY. ON OUR JEEP, THE WINDOW DIDN'T COMPLETELY FALL OUT, SO IT WAS DISCONNECTED AND WAS HANGING. OTHERS I HAVE KNOWN HAVE LOST THEIR WINDOWS ON THE HIGHWAY AND HAD TO WAIT WEEKS OR MONTHS FOR REPLACEMENT WINDOWS BECAUSE THERE AREN'T ENOUGH AVAILABLE TO DEALERS.

SINCE NEW, VEHICLE HAS WANDERED FROM SIDE TO SIDE ON THE ROAD WITH NO STEERING INPUT. STEERING FEELS LOOSE AND DOES NOT RESPOND INSTANTLY TO INPUT. WE RETURNED THE VEHICLE TO THE DEALERSHIP AND THEY PERFORMED A STEERING "FLASH" THAT WAS SUPPOSED TO CORRECT THIS PROBLEM. THE FLASH DID NOT SEEM TO CHANGE ANYTHING WITH THE WAY THE VEHICLE STEERS AND WANDERS FROM SIDE TO SIDE. WE WERE TOLD THAT THIS IS JUST HOW ALL JEEPS STEER. IT SEEMS UNREASONABLE THAT YOU MUST CONSTANTLY PROVIDE STEERING WHEEL INPUT TO ATTEMPT TO KEEP THE VEHICLE WITHIN IT'S LANE. A RELAXING DRIVE IN THIS VEHICLE IS IMPOSSIBLE. IT REQUIRES YOU TO BE HYPER AWARE OF EXACTLY WHERE THE VEHICLE IS DRIFTING WITHIN IT'S LANE TO PROVIDE CORRECTIVE INPUT. SIMPLY STATING THIS IS HOW THEY ALL DRIVE IS NOT ACCEPTABLE. BOTH THE LOOSE STEERING FEEL AND LANE DRIFTING/WANDERING HAPPEN AT ALL SPEEDS. HIGHWAY OR CITY.

VEHICLE WANDERS ON THE ROAD ABOVE 50 MPH REQUIRING CONSTANT CORRECTION.

VEHICLE'S STEERING IS TOO LOOSE, VEHICLE WANDERS AT HIGHWAY SPEEDS AND NEEDS CONSTANT CORRECTION TO KEEP THE VEHICLE IN THE LANE AND STRAIGHT. OVERALL, I FEEL THE VEHICLE IS NOT 100% SAFE TO BE DRIVING ON THE HIGHWAY.

IMMEDIATELY UPON DELIVERY BY DEALER, STEERING MALFUNCTIONED ON NEW 2019 JEEP WRANGLER. STEERING WHEEL HAD 3-4 INCHES OF PLAY TURNING TO EITHER RIGHT OR LEFT WHICH CAUSED 2019 JEEP WRANGLER TO WANDER AND MADE IT IMPOSSIBLE TO STEER ACCURATELY AND STAY IN LANE. PROBLEM IS WORSE ON HIGHWAY AND AT HIGHER SPEEDS. BROUGHT BACK TO DEALER WHERE PURCHASED TWICE AND TO TWO OTHER JEEP DEALERS. ALL TEST DRIVE VEHICLE AND ACKNOWLEDGED PROBLEM. LAST DEALER SAID ALL KNOWN RECALL REPAIRS HAD NOW BEEN COMPLETED AND ACKNOWLEDGED THAT PROBLEM PERSISTS AND VEHICLE IS UNSAFE TO DRIVE. VEHICLE REMAINS AT THAT DEALER AFTER FOUR SEPARATE UNSUCCESSFUL ATTEMPTS BY DEALERS TO FIX PROBLEM. COMPLAINT FILED WITH FCA/JEEP AND AWAITING RESPONSE.

I JUST PURCHASED A NEW 2019 JEEP WRANGLER UNLIMITED RUBICON WITH A MARCH 2019 BUILD DATE. AS OF RIGHT NOW, THE MILEAGE IS ABOUT 300 MILES. IT'S A PHENOMENAL VEHICLE, EXCEPT FOR A PROBLEM WITH THE STEERING THAT MAKES DRIVING THE VEHICLE UNSAFE. THERE IS EXCESSIVE PLAY IN THE STEERING WHEEL TO THE POINT WHERE IT'S DIFFICULT TO KEEP THE VEHICLE CENTERED IN THE LANE, PARTICULARLY AT HIGHWAY SPEEDS. THE MOST CONCERNING SITUATION IS WHEN THERE IS AN ONCOMING CAR ON A NARROW ROADWAY. THE VEHICLE TENDS TO WANDER BACK AND FORTH, AND WHEN YOU CORRECT IT, IT SOMETIMES OVER-CORRECTS. I HAVE NOT YET RAISED THIS ISSUE WITH THE DEALER, BUT WILL VERY SOON. WHEN I RESEARCHED TO SEE IF THE STEERING CAN BE ADJUSTED, I DISCOVERED NUMEROUS SIMILAR COMPLAINTS FROM OTHERS ABOUT THE EXACT SAME PROBLEM. THERE CLEARLY IS A PROBLEM WITH THE STEERING ON THE WRANGLER JL'S THAT JEEP NEEDS TO ADDRESS.

NEW WRANGLER WANDERS ON ROAD AND IS DIFFICULT TO KEEP IN LANE. TRIED ADJUSTING AIR IN TIRES TO MULTIPLE PRESSURES WITH LITTLE TO NO IMPROVEMENT. TOOK TO ATLANTIC DODGE/JEEP AND WAS TOLD "DRIVES COMPARABLE TO OTHER WRANGLERS WITH ELECTRIC STEERING AND SIMILAR TIRES. I DO NOT THINK IT IS NORMAL TO CONSTANTLY HAVE TO FIGHT THE VEHICLE TO REMAIN IN LANES.

I HAVE A BRAND NEW 2019 JEEP JL 4 DOOR WRANGLER SPORT, HAS LESS THAN 1000 MILES AND NOTICE THE PROBLEM RIGHT AFTER PURCHASE DRIVING HOME 2 HOMES FROM DEALERSHIP. AT FIRST I THOUGHT IT WAS JUST ME AFTER DRIVING A DODGE RAM PICKUP FOR THE LAST 10 YEARS AND FIGURED IT WAS A BIG DIFFERENCE IN THE STEERING. TOOK OUR FIRST 4 HOUR TRIP AND NOTICE THAT THE JEEP WAS PULLING TO RIGHT AND THAT THERE WAS A LOT OF PLAY (2-4 INCHES) IN THE STEERING, THAT BY THE TIME I GOT DONE MY DRIVING I WAS EXHAUSTED. TOOK THE JEEP INTO LOCAL JEEP DEALERSHIP SERVICE TO HAVE CHECKED. THEY DETERMINED THAT ALIGNMENT WAS OUT OF SPECS AND FIXED. TOOK ANOTHER 4 HOUR TRIP LAST WEEKEND AND THE STEERING WAS WORST. TO KEEP JEEP DRIVING IN A STRAIGHT LINE I HAD TO KEEP STEERING WHEEL TURNED TO LEFT SLIGHTLY. WHENEVER I TRIED TO STRAIGHTEN STEERING WHEEL THE JEEP WOULD DRIFT TO RIGHT AGAIN AND STEERING HAD JUST AS MUCH OR MORE PLAY IN IT AS BEFORE. JUST TOOK IT BACK INTO SERVICE AND THEY SAID THEY COULDN'T DUPLICATE THE PROBLEM AND THAT IT WAS PROBABLY JUST THE "CROWN IN THE ROAD" THAT WAS CAUSING THE PROBLEM. I CAME HOME AND RESEARCHED MY PROBLEM AND FOUND THIS WEBSITE WHERE I SEE I'M NOT THE ONLY ONE WITH THE PROBLEM. THIS SEEMS TO BE A KNOWN ISSUE THAT NEEDS TO BE ADDRESSED AND RECALLED TO FIX PROPERLY OR THERE WILL BE CRASHES AND I PRAY TO GOD NO FATALITIES.

THE STEERING HAS A HUGE DEAD SPOT WHERE THE STEERING WHEEL TURNS BUT DOES NOTHING TO EFFECT THE DIRECTION OF THE WHEELS. THE VEHICLE WANDERS FROM ONE SIDE OF THE ROAD TO THE OTHER. THE DRAG LINK IS ALSO EXTREMELY LOOSE.

STEERING WHEEL SHAKES VIOLENTLY AFTER GOING OVER A MINOR BUMP OR ROAD ROUGHNESS WHILE DRIVING AT HIGH SPEEDS (55+) ON THE HIGHWAY. IT WILL SOMETIMES CORRECT ITSELF AND HAS NOT BEEN TOO BAD OF A SHAKE BUT OVER THE WEEKEND, I HAD TO SLOW DOWN FROM 70MPH TO 45MPH IN THE MIDDLE OF I95 B/C THE STEERING WHEEL SHOOK SO BAD AND WOULD NOT STOP SHAKING UNTIL I SLOWED MY SPEED DOWN. THIS WAS AS A RESULT OF GOING OVER A MINOR BUMP IN THE ROAD. ONE TIME IT HAPPENED WHILE GOING AROUND A CURVE IN THE HIGHWAY AND THE "RUMBLE STRIPS" TRIGGERED IT. THIS IS A BRAND NEW CAR THAT I PURCHASED IN JUNE. THIS WHEEL SHAKING JUST STARTED A FEW WEEKS AGO. PLEASE LOOK INTO THIS MATTER. IT IS UNSAFE AND CAN CAUSE AN ACCIDENT WHETHER SOMEONE REAR ENDS MY VEHICLE WHILE I AM ATTEMPTING TO SLOW DOWN OR I LOSE CONTROL OF MY CAR B/C I CANNOT GET THE WHEEL SHAKING IN CONTROL.

ON SEPTEMBER 24, 2019, I RENTED A 2019 JEEP WRANGLER IN LAS VEGAS, NEVADA. OVER THE COURSE OF 8 DAYS THIS VEHICLE HAD THREE INCIDENTS OF EXTREME STEERING SYSTEM VIBRATION, AKA, DEATH WOBBLE. THESE INCIDENTS OCCURRED ON PAVED HIGHWAYS WHILE TRAVELING AT 45MPH, 60 MPH AND 65 MPH. DURING THESE EPISODES OF DEATH WOBBLE, THE VEHICLE BEGAN TO SHAKE VIOLENTLY, SIMILAR TO EXPERIENCING A TIRE BLOWOUT AND WAS DIFFICULT TO KEEP UNDER CONTROL. APPLYING THE BRAKES SLOWLY TOOK THE VEHICLE OUT OF THE WOBBLE ONCE THE SPEED WAS REDUCED TO ABOUT 10 MPH. FORTUNATELY NO INJURIES OR DAMAGE OCCURRED AS A RESULT OF THESE INCIDENTS, HOWEVER THESE WERE EXTREMELY VIOLENT EPISODES AND COULD LEAD TO TRAGIC CONSEQUENCES IF THE NECESSARY REPAIRS ARE NOT ADDRESSED.

MY JEEP WANDERS ALL OVER THE ROAD. ITS EXTREMELY UNCOMFORTABLE AND TIRING TO CONSTANTLY CORRECT THE STEERING TO STAY IN A LANE. SPECIFICALLY WHEN GOING 50 MPH OR MORE.. IT HAS BEEN THIS WAY FROM DAY ONE. THERE IS TOO MUCH PLAY IN THE STEERING. IT IS UNSAFE TO DRIVE ON THE HIGHWAY. WE ALREADY DID ONE FACTORY RECALL AND IT DID NOTHING TO CHANGE THE STEERING. IM TIRED OF ALL THE EXCUSES SUCH AS "ITS A JEEP THING,JUST ENJOY IT" OR "THATS JUST HOW IT IS" AS WELL AS THE SUGGESTIONS TO PURCHASE OTHER PARTS AND MODIFICATIONS TO CORRECT THE STEERING OF A BRAND NEW VEHICLE. THIS SHOULD NOT BE AN ISSUE. I HAVE DRIVEN MY FAIR SHARE OF OFF ROAD VEHICLES AND IVE NEVER EXPERIENCED THIS KIND OF WANDERING FROM ANY OF THEM. ALSO, MY WRANGLER HAS BEEN LEAKING OIL SINCE ABOUT 1500 MILES. IVE ALREADY HAD THE REAR MAIN SEAL REPLACED AFTER SITTING AT THE DEALERSHIP FOR 2 MONTHS AND THE OIL PAN REPLACED THE 2ND VISIT. I CURRENTLY HAVE AN APPT TO TAKE IT IN FOR A 3RD TIME BECAUSE IT IS STILL LEAKING OIL. MY JEEP HAS LESS THAN 2000 MILES.

THE STEERING IN MY JLR FEELS DISCONNECTED AND UNPREDICTABLE'ESPECIALLY AT FREEWAY SPEEDS. IT'S BEEN TO THE DEALER FOUR TIMES FOR THIS AND I'VE ADDED SOME AFTERMARKET PARTS, WHICH HAVE HELPED. DESPITE THAT, IT IS STILL NOT RIGHT. THERE ARE TIMES THAT WHEN DRIVING CONSTANT CORRECTIONS ARE REQUIRED. THERE IS AROUND 2 TO 3 INCHES OF PLAY IN THE STEERING WHEEL. THE REAL PROBLEM IS THAT THE STEERING WHEEL AND THE STEERING SYSTEM DON'T FEEL IN SYNC. THIS OCCURS AT ANY SPEED ON THE FREEWAY OR SURFACE STREETS, BUT I'S MOST OBVIOUS ONCE UP TO FREEWAY SPEEDS. TURNING ON THE FREEWAY, SPECIFICALLY OFF RAMPS AND MOUNTAIN HIGHWAYS WITH TURNS ON ACCENTS AND DESCENTS CAN BE HARROWING. WE WERE ON US 50 ON THE WAY TO LAKE TAHOE BUT HAD TO TURN AROUND BECAUSE WE DIDN'T FEEL SAFE. I PUT TODAY'S DATE ON THE WHEN DID THIS HAPPEN FIELD, BUT IT'S BEEN SINCE NEW IN APRIL, 2019.

BRAND NEW 2019 JEEP JL WRANGLER RUBICON. HAS LESS THAN 700 MILES; PROBLEM WAS NOTICEABLE IMMEDIATELY UPON DELIVERY OF VEHICLE. ISSUE: STEERING HAS A "DEAD SPOT" WHEN WHEELS ARE STRAIGHT CENTER. THIS DEAD SPOT IS ABOUT 2 INCHES OF PLAY, AND MOST NOTICEABLE WHEN DRIVING OVER 50 MPH. I HAVE ROUGH JEEP IN SEVERAL TIMES. V41 RECALL (STEERING DAMPER) ALREADY COMPLETED, ALONG WITH ALL STEERING COMPONENTS TO INCLUDE: STEERING BOX (AE); TRACK BAR; FRONT BAR; DRAG LINK; TIE ROD; SOCKET DRIVE (CONNECTS TO PITMAN ARM). TIRE PRESSURES CHECKED AND REALIGNED. NO CHANGE. NOT SURE WHERE ELSE TO GO NOW. DRIVING AT FREEWAY SPEEDS IS NOT SAFE! I CONSTANTLY HAVE TO CORRECT STEERING ON STRAIGHT SECTIONS (LIKE A BOWLING BALL GOING DOWN ALLEY WITH BUMPERS ON SIDES). IN OTHER WORDS, YOU HAVE TO OVER-CORRECT TO BECAUSE JEEP DOES NOT START TO TURN UNTIL PAST DEAD SPOT.

POOR WELD QUALITY ON THE FRAME THAT QUESTIONS ITS SAFETY. NEARLY ALL WELDS ON THE FRAME ARE CHIPPING AND BEGINNING TO RUST. I NOTICED THIS WITHIN THE FIRST 2 MONTHS OF OWNERSHIP. I LIVE IN A DRY CLIMATE. SOME WELDS HAVE HOLES. THE IMAGES I HAVE PROVIDED ARE SOME SAMPLES. NEARLY ALL WELDS LOOK LIKE THE WELDS IN THE PHOTOS.

FOLLOW ON TO LAST WEEKS INITIAL INPUT OF CASE NUMBER 11257557 NHTSA # REF: VIN NUMBER [XXX] RECEIVED A SAFETY RECALL NOTE TO IMMEDIATELY COME TO A DEALERSHIP AND GET THE STEERING STABILIZER FIXED OR REPLACED. (NOTE I DIDN'T HAVE ANY ISSUE DRIVING FOR THE PAST 4 MONTHS UNTIL THIS RECALL NOTE.) I DID THAT (WENT TO FARICY BOYS COLORADO SPRINGS DEALERSHIP. THEY REPLACED A PART OR TWO.IN APPROX. 2 HOURS. NEXT DAY DROVE IT AND IT WAS A LOT WORSE, I TOOK IT BACK TO THE SAME DEALERSHIP.....THEY THEN REPLACED THE STEERING BOX AND THE PITMAN ARM. (RECEIPT ATTACHED) IT TOOK THEM 2 DAYS TO DO THAT. I THEN DROVE IT AGAIN.....IT WAS A LOT WORSE I PULLED OVER ON THE ROAD AND LOOKED UNDERNEATH THE VEHICLE. I NOTICED WET MARKS ALL OVER THE PARTS UNDER THE VEHICLE AS IF SOMETHING WAS LEAKING (PICTURES ATTACHED) I TOOK IT BACK AGAIN AND AGAIN ALL THEY DID WAS USE A CLEANER ON THE ONE SECTION UNDERNEATH AND SAID ALL IS GOOD. I TOOK MORE PICTURES OF THE ISSUE AND YOU CAN SEE MORE WET AREAS UNDER THE VEHICLE. I STATED EITHER THEY SPILLED SOMETHING WHEN THEY PULLED THE PART OR SOMETHING WAS NOT TIGHTENED AT THIS POINT CAUSING THE LEAKING NOW. THEY SAID ALL WAS GOOD. THE VEHICLE WAS SMELLING OF SOMETHING BURNING UNDER THE VEHICLE. I THEN TOOK IT TO A VEHICLE CLEANING SERVICE TO GET THE WHOLE UNDERCARRIAGE CLEANED TO STOP THE BAD SMELL AND DE-GREASED THE COMPLETE UNDERNEATH OF THE VEHICLE. TODAY AGAIN THE VEHICLE IS DRIVING (WANDERING AS DRIVING ON THE ROAD) I TOOK ANOTHER VIDEO AGAIN BECAUSE OF THE

SAME AS ALL THE OTHER COMPLAINTS, STEERING HAS TO CONSTANTLY BE CORRECTED . WANDERING ALL OVER THE ROAD . 19 LESS THAN 500 MILES

THE STEERING IS SCARY, VERY LOOSE STEERING, WORSE ON HWY SPEEDS BUT EVEN CITY DRIVING ALSO. CONSTANT ADJUSTMENTS REQUIRED TO STAY STRAIGHT ON HWY, I FEEL LIKE I LOOK LIKE A DRUNK DRIVER, IT'S EXHAUSTING TO DRIVE. THERE SEEMS TO BE DEAD SPOT DEAD CENTER 12OCLOCK AND HAS EXCESSIVE SLOP.

I NOTICED STEERING PLAY WITH THE VEHICLE DURING SOME POINTS ITS DIFFICULT TO KEEP IT IN A LANE ESPECIALLY DURING HIGHWAY TRAVEL. THEN WHEN I WAS UNDER THE VEHICLE INSTALLING A TRAILER HITCH I STARTED NOTICING PITTED, INCOMPLETE, DISCONNECTED AND (POSSIBLY RUSTY) WELDS ON A VEHICLE THAT HAS A BUILD DATE OF ONLY TWO MONTHS PRIOR.

VEHICLE STEERING FEELS LOOSE AND WANDERS. STEERING WHEEL HAS DEAD SPOT AT CENTER WHERE STEERING INPUT HAS NO EFFECT ON VEHICLE DIRECTION. IT IS ABSOLUTELY UNSAFE TO DRIVE VEHICLE ON TIGHT NARROW ROAD AS CONSTANT STEERING CORRECTION IS REQUIRED TO KEEP VEHICLE STRAIGHT.

THIS VEHICLE WANDERS BADLY ON THE ROAD AT HIGHWAY SPEEDS. THERE IS SEVERAL INCHES OF PLAY IN THE STEERING WHEEL. YOU CAN TURN IT SEVERAL INCHES AND THE VEHICLE DOESN'T TURN. THERE IS SIGNIFICANT WANDER IN THE STEERING. DEALER LOOKED AT IT, SAID YES THERE IS PLAY, BUT ALL JEEPS ARE LIKE THAT. SO, ALL JEEPS ARE DANGEROUS? NEED YOUR HELP TO GET FCA TO FIX THIS.

THE JEEP WANDERS ALL OVER THE ROAD. IT IS HARD TO STAY IN MY LANE ESPECIALLY WHEN GOING 50 MPH OR GREATER. IT IS SO AGGRAVATING. PEOPLE HONK AT ME. I CAN'T LOOK AWAY TO CHANGE THE RADIO STATION BECAUSE WHEN I LOOK BACK I AM ALREADY WANDERING TO THE NEXT LANE. THE STEERING HAS TOO MUCH PLAY. IT HAS BEEN THIS WAY FROM DAY ONE. IT IS UNSAFE TO DRIVE ON THE HIGHWAY. I JUST WANT TO PUT A SIGN ON MY JEEP THAT SAYS, "IT'S THE JEEP, NOT ME." MY HUSBAND BOUGHT ME THIS FOR OUR ANNIVERSARY AND I HATE IT. I WOULD RATHER DRIVE OUR 2006 JEEP THAT DRIVES STRAIGHT AND STEERING IS TIGHT. WE ALREADY DID ONE FACTORY RECALL AND IT DID NOTHING TO CHANGE THE STEERING.

THIS ENTERPRISE RENT A CAR OWNED JEEP HAS UNDER 14,000 MILES ON THE ODOMETER. AT HIGHWAY SPEED ABOVE ABOUT 70 MPH, A SMALL BUMP OR TRIGGER SUCH AS AN OVERPASS EXPANSION JOINT, INITIATES VIOLENT SHAKING AND BOUNCING OF THE FRONT END. THE SHAKING DOES NOT DISSIPATE UNTIL THE VEHICLE IS SLOWED TO ABOUT 30 MPH. THIS PROBLEM IS EASILY REPEATABLE. HIGHWAY SPEED + LITTLE TRIGGER YIELDS VIOLENT SHAKING. THE SHAKING IS SO STRONG THAT 2 HANDS ON THE WHEEL ARE NEEDED TO KEEP THE VEHICLE FROM CAREENING OUT OF CONTROL.

STEERING HAS ABOUT A 2 INCH DEAD SPOT IN THE MIDDLE WHERE WHEN YOU TURN THE WHEEL AND THE STEERING DOES NOT RESPOND. IT ALSO HAS A "WANDERING" OVER THE ROAD THAT GETS AMPLIFIED WITH THE DEAD SPOT. YOU WIND UP CONSTANTLY DOING SMALL STEERING CORRECTIONS TO COMPENSATE AND IT GETS TIRING TO DO SO. FEEL LIKE YOU ARE WANDERING IN YOUR LANE EVEN THOUGH YOU ARE ON A STRAIGHT ROAD. BEEN TO THE DEALERSHIP 3 TIMES FOR THIS AND STILL NO FIX. THEY'VE REPLACED THE STEERING GEAR BOX AND THE DAMPER (PER FCA RECALL). THE FIRST 2 TRIPS TO THE DEALER YIELDED THEM BASICALLY BLOWING ME OFF ANS STATED IT DRIVES AS DESIGNED. THAT'S NOT CORRECT, IT DOES NOT DRIVE CORRECTLY.

PLAY IN STEERING WHEEL OF 0.75 INCH TO EACH SIDE. JEEP TRIED TO FIX ISSUE BY INSTALLING AN UPGRADED TRACK BAR, STEERING DAMPER AND INTERMEDIATE STEERING COLUMN SHAFT. ISSUE IMPROVED TO 0.75 INCHES OF PLAY TO EACH SIDE FROM ABOUT 1 INCH TO EACH SIDE. STEERING PLAY MAINLY NOTICABLE AT HIGHWAY SPEEDS OVER 60 MPH. CONSTANT CORRECTION IS REQUIRED TO STAY IN LANE. ISSUE IS REALLY SIGNIFICANT ON WINDY DAYS SINCE OVER CORRECTION IS LIKELY. I HAD A SITUATION PASSING TWO TRUCKS IN THE MIDDLE LANE AND I COULD HARDLY MANAGE THE TURBULENCE AND NOT HITTING ONE OF THE TRUCKS. MY DAUGHTER IS NOT DRIVING THE THE WRANGLER SINCE SHE FEELS NOT SAVE. MY WIFE AND I GETTING TIRED DRIVING REALLY QUICKLY. JEEP HAS NO SOLUTION AND THE DEALER SAYS THAT THERE IS NO FIX. IF I MOVE THE STEERING WHEEL BY .75 INCHES THE STEERING COLUMN TURNS , THE LINK TO THE STEERING GEARBOX TURNS BUT THE OUTPUT ARM OF THE STEERING GEARBOX IS NOT MOVING.

HARD TO CONTROL AT FREEWAY SPEED. WORRIED ABOUT WELDS ON MINE. DRIVE WITH KIDS ALL THE TIME.*DT *AS

THE FRONT WHEELS SHIMMY AT FREEWAY SPEEDS WHEN HITTING A SLIGHT UNEVEN SEAM OR JOINT IN THE ROAD BED, THE DEALER PUT A DAMPENER ON BUT THE ISSUE IS STILL THERE, JUST NOT AS PRONOUNCED. THE DRIVE TRAIN / TRANSMISSION / DIFFERENTIAL HAS "LOCKED UP" VIOLENTLY STOPPING THE JEEP, THIS HAS HAPPENED TWICE SO FAR BUT I HAVE ONLY HAD IT FOR A FEW MONTHS. BOTH TIMES I WAS MOVING SLOWLY FORWARD IN DRIVE JUST LEAVING A PARKING SPACE ON THE SIDE OF THE STREET. I PUT IT IN PARK, THEN BACK IN DRIVE AND IT MOVED NORMALLY. IT SOUNDS LIKE METAL ON METAL WHEN IT HAPPENS AND IS VERY SUDDEN!

LOOSE STEERING. THIS HAS BEEN IMPROVED BY REPLACEMENT OF FACTORY STEERING DAMPENER WITH HEAVY-DUTY DAMPENER ASSEMBLY, BUT THE STEERING IS STILL NOT AS FIRM AS OTHER VEHICLES.THIS IS MOST NOTICEABLE AT HIGHWAY SPEEDS IN A CROSSWIND ENVIRONMENT.

STEERING WANDERS ESPECIALLY AT 50+ MPH. HARD TO MAINTAIN JEEP IN A STRAIGHT LINE IN LANE. OVER CORRECTING STEERING, DOES NOT FEEL SAFE ON THE HIGHWAY.

STEERING TAKES CONSTANT ATTENTION TO STAY IN LANE WHEN DRIVING AT HIGHWAY SPEEDS (55+). I WAS AWARE OF COMPLAINTS WHEN I BOUGHT THE VEHICLE, NOTICED IT RIGHT AWAY ON THE WAY HOME. I MADE MANY UPGRADES TO THE VEHICLE, BUT THE PROBLEM IS STILL THERE. WE HAVE ADDED POSITIVE CASTER AND LOWERED AIR PRESSURE WHICH IMPROVED IT, BUT IT STILL MUCH MORE DIFFICULT TO DRIVE ON THE HIGHWAY THAN OUR 2011 WRANGLER WAS. IT IS ESPECIALLY NOTICEABLE ON CONCRETE GROOVED HIGHWAY OR IN AREAS WHERE ROADWORK IS BEING DONE AND THEY HAVE TEMPORARILY MOVED THE LANE OF TRAVEL SO YOU ARE DRIVING OVER THE GROOVES IN ROAD SEPARATING LANES.

SUNDAY 22 SEPT 2019 JEEP WRANGLER JL DRIVING BACK HOME FROM WORK AT ABOUT 40-60 MPH THE STEERING WAS ALL OVER THE ROAD. I ALMOST HIT 3 VEHICLES JUST TRYING TO GET HOME. SOMETHING WAS SERIOUSLY WRONG WITH THE STEERING . BOUGHT THE JEEP IN APR DROVE FANTASTIC LIKE A CAR FOR THE LAST 4 MONTHS. LAST WEEK I GOT A U-CONNECT NOTICE SAFETY RECALL TO AVOID DRIVING IT AND TAKE TO A DEALERSHIP SOONEST FOR A STABILIZER ISSUE. CALLED A DEALERSHIP RIGHT AWAY, THEY GOT ME IN NEXT DAY SATURDAY AT 0630AM. 0830 THE WORKMANSHIP OR ADJUSTMENTS WERE DONE. ONLY DROVE IT TWICE SINCE THEN YESTERDAY - SUNDAY ON THE WAY HOME FROM WORK, IT TOTALLY SCARED THE HECK OUT OF ME. CALLED JEEP NATIONAL CUSTOMER SERVICE NUMBER 877..... THEY SAID TRY TO TAKE TO THE SAME DEALERSHIP TO HAVE IT LOOKED AT AGAIN. I TOOK A VIDEO ON HOW IT WAS ACTING ON THE ROAD I LOOKED UNDERNEATH AND DIDN'T SEE ANYTHING OBVIOUS WRONG ANYWHERE. BOLTS WERE TIGHT NO LEAKING OR WET SPOTS ANYWHERE NOTHING LOOSE TO THE TOUCH THIS IS MY 3RD JEEP IN MY LIFE AND SOMETHING WAS SERIOUS ABOUT THIS ISSUE. LAST 35 YEARS OF DRIVING , THIS ONE DROVE SCARED THE HECK OUT OF ME. SOMETHING IS NOT RIGHT JT

THE STEERING FEELS VERY LOOSE GOING DOWN THE HIGHWAY, WANDERS ALL OVER THE PLACE.

WHILE DRIVING DOWN THE HWY AT 70MPH IT WAS VERY DIFFICULT TO KEEP MY JEEP IN ITS LANE. A FEW TIMES I WAS VERY NERVOUS AND EVEN FELT A LITTLE UNSAFE. JEEP SAYS THIS IS NORMAL. THERE IS NO WAY THAT IT CAN BE 'NORMAL' TO HAVE A VEHICLE DRIVE THIS WAY.

MY 2019 WRANGLER JLU RUBICON STEERS LIKE A BOAT. IT WANDERS LEFT AND RIGHT WHEN GOING STRAIGHT....HAS SINCE NEW AND I HAVE OVER 7300 MILES ON IT NOW. I'VE UPGRADED THESTEERING DAMPNER WITH AN AFTERMARKET FOX DAMPNER. IT HELPED JUST A BIT, BUT THE STEERING STILL REQUIRES CONSTANT CORRECTIONS.

STEERING IS LOOSE, MOST NOTICEABLE AROUND 50MPH WHEN YOU ARE DRIVING STRAIGHT. IT CAN OFTEN BE WHITE KNUCKLE DRIVING WHEN CARS ARE AROUND. THE RESPONSE FOR SLIGHT CORRECTIONS IS LACKING. THERE SEEMS TO BE AN INCH OR TWO OF PLAY IN THE WHEEL BEFORE IT RESPONDS. YOU DRIFT IN THE LANE AND FEEL UNSAFE. MY JEEP IS AROUND 1 MONTH OLD, ONLY HAS ABOUT 800 MILES ON IT. BOTH MY WIFE AND I COMMENTED ON IT WHEN NEW. IT'S OUR FIRST JEEP, SO WE CHALKED IT UP TO JUST BEING A 'JEEP THING'. AFTER READING ABOUT THE INVESTIGATION, WE REALIZED THIS IS LIKELY A BIGGER PROBLEM AND IT'S NOT A 'JEEP THING'.

VEHICLE BEGINS TO WONDER BADLY BEGINNING AT ABOUT 40 MPH, CAN GET SCARY AT HIGHWAY SPEEDS. WE OWNED A 2016 JK AND IT DIDN'T HAVE THIS ISSUE. UNSAFE AND UNHAPPY.

STEERING IS WEIRD IT RANDOMLY JERKS TO THE RIGHT AND LEFT, I HAVE TAKEN IT IN MULTIPLE TIMES AND THEY CAN'T SEEM ANYTHING WRONG WITH IT BUT IT CAN'T BE SAFE THAT MY JEEP JERKS AND VEERS WHILE DRIVING

THE STEERING WHEEL IS NOT STRAIGHT AND STEERS TO LEFT. KIND OF ANNOYING WHEN IT IS A BRAND NEW VEHICLE.

HANDLING WHILE DRIVING AT FREEWAY SPEEDS IS TERRIBLE. THE STEERING CONSTANTLY WANDERS AND REQUIRES NOT STOP CORRECTIONS TO MAINTAIN LANE POSITION. IF ANY BUMPS IN THE ROAD OR WIND IS PRESENT, THE RISK OF WANDERING INTO ANOTHER LANE IS GREATLY INCREASED AND I HAVE NARROWLY AVOIDED SEVERAL COLLISIONS WITH OTHER VEHICLES ALREADY.

AS I DROVE OFF THE LOT I NOTICED THE INSTRUMENT PANEL HAD A DISTORTION ON IT. DEALERSHIP WAS UNABLE TO FIX (AFTER A SOFTWARE UPGRADE). MORE CONCERNING IS THE CAR SHAKES VIOLENTLY WHEN HITTING A BUMP IN THE ROAD. I TOOK IT IN 3 TIMES WITHOUT RESOLUTION. ALWAYS ON THE HIGHWAY, AT FIRST AT HIGH SPEEDS, NOW EVEN GOING BELOW THE SPEED LIMIT. SOMETIMES IT RESOLVES ON IT'S OWN, BUT LATELY I HAVE TO SLOW DOWN OR STOP TO MAKE THE SHAKING STOP. (WHICH IS VERY DANGEROUS WHEN DRIVING ON A 65MPH HIGHWAY), THE STEERING WHEEL SHAKES LEFT TO RIGHT AND IS VERY LOOSE DURING THESE TIMES. I FEEL VERY UNSAFE AND IT FEELS LIKE THE WHEELS ARE GOING TO FALL OFF. THIS IS A BRAND NEW VEHICLE. IT HAPPENED 5 TIMES ON A 15 MILE TRIP TO WORK THIS MORNING AND HAS BEEN HAPPENING SINCE I BOUGHT THE CAR IN LATE FEBRUARY 2019.

STEERING GEAR HAS EXCESSIVE PLAY. NO ON-CENTER STEERING RESPONSE FOR 1-2" OF STEERING WHEEL ARC LENGTH. MAKES STRAIGHT DRIVING UNSAFE BY REDUCING CONTROL AND INCREASING THE TIME LAG TO CORRECT FOR CROSS WINDS, ROAD SURFACE, OR OTHER DRIVERS/OBSTACLES. INSPECTION HAS LED TO NOTICING ALL THE PLAY COMING FROM THE STEERING GEARBOX ITSELF. THIS HAPPENS AT ALL SPEEDS, HOWEVER THE MOST DANGEROUS IS BY FAR STRAIGHT HIGH-SPEED HIGHWAY DRIVING. DEALER HAS BEEN HONEST AND SAYS THIS IS A COMMON COMPLAINT. HAS NOT BEEN ABLE TO IDENTIFY A GUARANTEED FIX BASED ON EXPERIENCE WITH OTHER CARS TO DATE.*DT *JS

STEERING GEAR HAS EXCESSIVE PLAY. NO ON-CENTER STEERING RESPONSE FOR 1-2" OF STEERING WHEEL ARC LENGTH. MAKES STRAIGHT DRIVING UNSAFE BY REDUCING CONTROL AND INCREASING THE TIME LAG TO CORRECT FOR CROSS WINDS, ROAD SURFACE, OR OTHER DRIVERS/OBSTACLES. INSPECTION HAS LED TO NOTICING ALL THE PLAY COMING FROM THE STEERING GEARBOX ITSELF. THIS HAPPENS AT ALL SPEEDS, HOWEVER THE MOST DANGEROUS IS BY FAR STRAIGHT HIGH-SPEED HIGHWAY DRIVING. DEALER HAS BEEN HONEST AND SAYS THIS IS A COMMON COMPLAINT. HAS NOT BEEN ABLE TO IDENTIFY A GUARANTEED FIX BASED ON EXPERIENCE WITH OTHER CARS TO DATE.

THE STEERING ON THIS JEEP IS DANGEROUS. IT WONDERS ALL OVER THE ROAD. I HAVE TO KEEP BOTH HANDS ON THE WHEEL AT ALL TIME WITH A DEATH GRIP. I FEEL EXTREMELY UNSAFE DRIVING THIS JEEP. I HAVE TAKEN IT TO THE DEALERSHIP 4 TIMES NOW AND IT HAS NOT IMPROVED. JEEP IS NOW TELLING ME THAT THERE IS NOTHING ELSE THEY CAN DO AND I AM JUST STUCK WITH IT.

I PICKED UP MY NEW JEEP AT THE DEALER AND WENT NOT EVEN A COUPLE BLOCKS AWAY AND NOTICED THE STEERING WAS REALLY SLOPPY. THE DEALER CALLED TO GET MY EMAIL AND I TOLD THEM ABOUT IT. THEY SAID BRING IT BACK, WHICH I DID TODAY( THE NEXT MORNING.) TOO MUCH PLAY, CONSTANT CORRECTIONS, DRIFTED. I JUST DROPPED IT OFF AND THEY SAID IT HAD A STEERING DAMPER RECALL ON THE VEHICLE. THIS IS MY 3RD JEEP WRANGLER(1999 AND 2004) WERE MY OTHER ONES AND THEY WERE FINE. JEEP NEEDS TO ADDRESS THIS ASAP. IT IS NOT SAFE AND I AM NOT VERY HOPEFUL THIS RECALL WILL FIX IT.

THE STEERING IS SLOPPY WITH 2-4 INCHES OF "PLAY" IN THE STEERING WHEEL WHEN DRIVING. I HAVE HAD THE RECALL DONE FOR DAMPENER REPLACEMENT, BUT IT STILL TRIES TO "WALK" THE ROAD SIDE TO SIDE DUE TO THE SLACK IN THE STEERING. I AM TOLD THIS IS AN ISSUE WITH THE ELECTRICAL ASSIST, BUT IT NEEDS ADDRESSED. I DRIVE FOR HOURS AND HAVING TO FIGHT THIS BACK AND FORTH THE ENTIRE TIME IS UNSAFE. ALSO, THE WINDSHIELDS ARE NOT SLOPED ENOUGH FOR AREAS WHERE THERE ARE MANY BUGS. THE WINDSHIELD BECOMES SO CONGESTED WITH SPLATTERED BUGS IT'S HARD TO SEE. THE WASHERS AND WIPERS CANNOT SCRAPE AWAY THE DEBRIS EITHER BECAUSE THE IMPACT IS SO HARD IS PLASTERS THEM TO THE GLASS, AND TAKES HIGH PRESSURE WATER OR VIGOROUS SCRUBBING TO REMOVE. THIS IS A POOR WINDSHIELD DESIGN FLAW THAT MOST EVERY OTHER AUTOMOBILE DOES NOT HAVE AN ISSUE WITH.

I WAS GOING AROUND 65 MPH ON THE FREEWAY AND I HIT A POTHOLE, MY JEEP STARTED TO "DEATH WOBBLE". IT STATED TO VIOLENTLY SHAKE AND VIBRATE ALMOST PULLING THE STEERING WHEEL OUT OF MY HAND. I SLOWED DOWN TO UNDER 45 MPH AND IT STOPPED. THE VIOLENT SHAKING LASTED FOR ABOUT 6-10 SECONDS. I JUST PURCHASED THE JEEP 2 DAYS AGO. IT IS COMPLETELY STOCK WITH THE FACTORY TIRES AND THE PRESSURE IN THEM WAS FINE. IT WAS ALSO NOT COLD, THE HIGH AT THE TIME WAS 97 DEGREES.