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2017 Jeep Wrangler complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2017 record →

Unknown or Other
Filed Apr 23, 2023VA

Clockspring needs to be replaced. I have had this happen twice in my Jeep Wrangler RHD that I previously owned. There is a recall for models through 2016, but mine is a 2017.

Engine
Filed Apr 1, 2023NV

Check engine light flashing then steady all of a sudden. Oil leaks

Engine
Filed Mar 19, 2023OH

Transmission went out at 86k miles, all maintenance has been kept up with. Jeep broke down while driving, pouring transmission fluid in road, losing all power and unable to go forward or reverse. Problem has been confirmed by service center. Jeep has not yet been inspected by manufacturer, no warnings at all.

Air BagsCrash
Filed Feb 13, 2023MI

2017 Jeep wrangler with 40,000 miles. Passenger Side Impact - No Air Bags. 1. the Safety restraint system. The Vehicle is now repaired and yes I'd like the EDR record examined for deployment criteria. Threshold, side safeing, Algorithm, etc. 2. My safety was at risk, No air bags deployed, I suffered bruising and I hit my head on the driver side window. 3. No, the Restraint Control Module/EDR record was not investigated. 4. No, the system was not indicating any air bag tell tale lights and was functioning normal. Heading North on ..., traveling 40 - 45 MPH, was broadsided by a vehicle traveling West on ... @ 30 MPH . My airbags did not deploy.

Power Train
Filed Feb 11, 2023NY

Faulty torque converter causes vehicle to stall.

Power Train
Filed Feb 11, 2023NY

Vehicle stalls when going into reverse mainly during first start of the day, but has happened throughout the day as well. Many people in online wrangler forums are attributing this to a faulty torque converter. No symptoms prior to this failure but it’s affecting many jeeps with low mileage like mine.

Engine
Filed Feb 9, 2023GA

I smell oil burning as I drive then found oil on the garage floor. Found the oil adaptor (Oil filter housing) worped causing oil to drip out and onto the hot exhaust. Oil on heat is a safety issue and should be addressed.

Visibility/Wiper
Filed Feb 7, 2023MA

Heater core constantly “clogs” and no longer blows hot air on drivers side of the vehicle. Either through the defroster vents or floor vents, this makes it difficult to defrost the drivers side windshield or side window (can’t see side mirror!). Jeep wants me to spend &3500 to replace entire system!!!

Power TrainFire
Filed Jan 25, 2023CA

The transfer case randomly blew up in a ball of fire while driving on a highway speeds of 65-70mph while the vehicle was in 2wd. Vehicle was totalled due to the fire.

Engine
Filed Jan 16, 2023NJ

Liquid oil, apparent is oil cooler assembly

Engine
Filed Jan 3, 2023IN

Oil Filter housing cracked an leaking. Took to repair shop and he said its extremely common and should be recalled but hasn't been.

Engine
Filed Dec 30, 2022SC

My oil filter housing is cracked. I have a 2017 and it is plastic I know after 2017 Jeep knew of the issue and changed the production type then. This is a known issue. Happens to many Jeeps I hear about it a lot. It’s a $1000 fix for something that is common in Jeeps and other pentastar 3.6l engines. I am getting it fixed this week for I am getting a kidney transplant and need it done before the surgery.

Engine
Filed Dec 27, 2022PA

Oil cooler assembly cracked and warped (also k own as oil filter housing) this led to a large oil leak and depleted all oil from engine. Repair was over $1,000. All mechanics are saying this is a known issue and becomes expensive because both intake manifolds need to be removed to replace

Visibility/Wiper
Filed Dec 19, 2022IL

This event occurred on 12/16/2022. The temperature was 30 degrees Fahrenheit and was snowing in Chicago. Upon turning on the defrost setting in the vehicle, the windshield began to crack and put the safety of the passengers at risk. Upon keeping the defrost on, the crack on the windshield contend to grow (larger than 6"). There were no previous cracks or damage to the windshield. There were no warning lights or messages indicating any issues with the windshield.

Engine
Filed Nov 20, 2022CA

Oil cooler warp/crack because the bottom is made of plastic stored inside engine where extreme heat causes warp/crack on the cooler. Ultimately leaks out oil, causing saftey hazards to the community and owner. A known defect/issue with all penstar engines (other vehicles with this engine are affected). There should be a recall for this issue/defect. I hope NHTSA do a thorough investigation on this issue. Thanks!

Engine
Filed Nov 20, 2022IL

Oil filter housing has failed

Service Brakes
Filed Nov 18, 2022NJ

The Front brake calibers ( both ) right and left have completely frozen and locked up under normal operation, twice, since the vehicle was bought new. It created direct emergent highway conditions as the vehicle became uncontrollable and created extremely high heat conditions to the rims/brake pads and bearings. Totaling over 2 thousand dollars in repairs

Fuel System, Gasoline
Filed Sep 23, 202286,000 milesPA

The contact owns a 2017 Jeep Wrangler. The contact stated that the odor of fuel was present inside and outside of the vehicle. Upon inspection, it was discovered that fuel had leaked underneath the vehicle. The vehicle was taken to the local mechanic who diagnosed that the fuel tank control valve had cracked causing fuel to leak from the fuel tank. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The contact was informed that the vehicle was not included in the NHTSA Campaign Number 16V849000 (Fuel System, Gasoline). The contact indicated that the vehicle had experienced the same failure listed in the recall. The local dealer was not contacted regarding the failure. The failure mileage was 86,000. The contact stated that the defective fuel tank was replaced by the local mechanic.

Service Brakes
Filed Sep 15, 2022IL

My 2017 Jeep Wranger Sahara Unlimited has 36,000 miles on it and the front right brake caliper seized up. It should not already be faulty with that low of miles. I have done researched and found numerous other people have had the same problem with the same year jeep as mine. I replaced the pads, rotor and caliper on it at my expense but it shouldnt have gone bad already. A definate recall should be done

Air BagsCrash1 injured
Filed Aug 8, 2022MA

Airbag didn’t deploy and seatbelt didn’t lock with the collision

Service Brakes
Filed Aug 3, 2022FL

Rear brakes locked up, over heating, burning smell.

Power Train
Filed Jul 25, 2022PA

In November 2019, 47,000 miles I began experiencing issues with the vehicle popping out of reverse and grinding gears. A shift fork was replaced under warranty. Now, at 68,000 miles I am experiencing the exact same issue. The part is now out of 2 year warranty.

Seats
Filed Jul 11, 2022RI

Driver seatbelt will not lock into buckle. Major oil leak from OFA

Service Brakes
Filed Jun 30, 2022MA

My rear calipers are frozen. My car has 41,000 miles on it now and at 21,427 miles my rear calipers were frozen I paid and got them replaced and now again there frozen something doesn’t make sense

Service Brakes
Filed Jun 9, 2022NC

After driving vehicle, strong burning smell Took to dealership - diagnose is new calipers - 5 year old vehicle with 52,000 plus miles. Asked Chrysler to recognize through phone call to customer service??? Inquiring about warranty first then asking for them to recognize defect in same phone call - third party warranty is helping with costs - brake calipers and lines should not be failing on this vehicle at 5 years old 52,000 plus miles and unmodified

Service Brakes
Filed May 24, 2022MD

This jeep has 60,000 miles and is 5 years old and has had all 4 calipers seized and rotators brakes replaced and cylinders misfired in the engine that has been replaced. All this on a new vehicle is insane and a safety hazard for a vehicle this young AND with this low of mileage. I took ownership of this jeep in March of 2020 with 33k miles. Then in January 2021 with about 40k miles on the car being 3 1/2 years old the back calipers seized causing smoke and burning smell and was a fire hazard and unsafe to drive. Fast forward another year and a few months later on May 13th I was driving the vehicle and the BACK calipers siezed while in operation and now both rear sides had to be replaced, rotators, calipers, brakes and hoses. A year and 1/2 later only 15,000 more miles. So now all 4 calipers siezed and were replaced, motors, brakes, hoses. This most recent time it was to the cost of $1427.15. I googled this issue and it is a common issue and a known issue in jeeps especially in 2017s. A complaint from 2017 shows a gentleman was reimbursed for this exact issue by FCA after his complaint and I am looking for the same. I have also had the engine cylinders misfire and go up in this jeep as well that occurred 2 months ago!

Engine
Filed May 21, 2022TX

Oil cooler housing has serious design flaw. It is made made of plastic and is subject to warp and crack from constant heat exposure leading to failure and catastrophic oil leakage onto hot engine with significant risk of fire as result.

Service Brakes
Filed May 14, 2022TX

The car brakes failed Thursday May 5, 2021 while I was in the open road. The car did not have any prior warning sign indicating there was an issue with the brakes until after the fact, which with the help of the emergency brake I was able to park on the side of the road and have a towing company pick it up. My car has been at the dodge, Jeep Wrangler dealership since. I contacted the dealer that sold me the car “EchoPark at Grand Prairie” in Texas, the dealer was aware that the brake pads were well below 50% of useful life when they sold me that car that was ultimately the thing that caused my brakes to fail and they’ve refused to pay for the damages occurred, or compensate me in any sort of way. I believe my life and my friends life(a pregnant woman) who was my passenger was put at risk because the dealership failed to check on an item that needed to be check before the car was sold to me. I’ve keep calling the dealership where the car was purchased and they only paying for the broken Caliper through a extended warranty and refused to pay for the additional damaged Ive incurred due to their negligence.

Service Brakes
Filed May 13, 2022PA

The contact stated the vehicle was exhibiting a pulling sensation and jerking. The vehicle did not display any warning lights. The contact took the vehicle to the dealership who diagnosed that the calibers failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware and confirmed the repair was not covered under warranty. The approximate failure mileage was 31,069.

Service Brakes, Hydraulic › Foundation Components › Disc › Caliper
Filed May 13, 202231,069 milesPA

The contact owns a 2017 Jeep Wrangler. The contact stated the vehicle was exhibiting a pulling sensation and jerking while driving. There was no warning light illuminated. The contact took the vehicle to the dealer to be diagnosed. The contact was informed that the calipers needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the repair was not covered under warranty. The approximate failure mileage was 31,069.

Latches/Locks/Linkages › Hood › Latch
Filed Apr 29, 202280,000 milesOK

The contact called on behalf of the owner of a 2017 Jeep Wrangler. The contact stated while the driver was driving approximately 70 MPH, the rubber hood latches on the engine snapped and the hood smashed into the windshield. The entire windshield was damaged. There were no warning lights. The contact was informed that the hood latches needed to be replaced. The latches were replaced. The manufacturer was notified of the failure. The approximate failure mileage was 80,000.

Service Brakes
Filed Apr 4, 2022MS

DTCs for left AND right rear wheel sensors. wiring was open on sensors and caused the speed sensors to not read properly at times 3.00. the sensors were replaced at Mac Haik. 3 other jeeps had the same issue the same day. ABS and traction control lights on dash came on before the sensors were replaced and applying gas did nothing. my jeep was automatically applying my breaks even when I went 5 mph.

Electrical System
Filed Mar 26, 2022AZ

Rear view camera failure. 2017 -2022 Jeep Wrangler JK, JKU, JL, JLU, and Gladiators have become infamous for back-up camera failures. Mine failed at 12,000 miles. Hundreds have failed with less then 1,000 miles. Others during pre-purchase test drives. As this equipment is a required safety device as of 2018, this has become a major safety recall issue. Go to any Jeep forum and type in “Back-up Camera failure” and you will find 100’s and 100’s of reports. Jeep is not properly addressing the issue as there are dozens of reports of multiple failures. There are indications that the failures may be related to MOPAR’s wireless software upgrade program, but no one knows for sure. As well, Jeep’s near silence on the issue is concerning. When returned to a dealership the reaction is usually one of surprise and astonishment that the problem has occurred followed by a hefty repair cost if the vehicle is out of warranty. This is a serious defect in a federally mandated safety device and needs to be addressed. I appreciate it if you would look into this issue as it is affecting thousands of Jeeps. Thank you.

Service Brakes
Filed Mar 24, 2022WA

We took our car to Rairdon's Dodge Chrysler Jeep of Kirkland for oil change and checking the brake on February 12th because the rare brake had been making some noises and might need a replacement soon. The estimate for the services that we requested plus the additional services that they claimed to be critical was over $2,000. We did not question the amount because safety first and we trusted them to do a good job. We picked up the car on February 15th and paid $2,863.68. We drove home and did not use it until a week later. While driving on a highway, the brake was very loose and there was a huge sound when driving over a speed bump. We checked the car and noticed that a part came off and hanging from the base of the car. We had our car towed back to the shop on March 7th and the staffed confirmed that the caliper had fell off. The service director said they did not touch the caliper when they performed the initial service. Therefore, she was not sure what happened to the car. This is a serious safety issue because we could have get into a car accident or hit other people in the street.

Service Brakes
Filed Mar 21, 2022NJ

Both front calipers froze at 48,663 miles causing excessive smoke and brake damage. Only symptom was shaking of steering wheel during normal use. Stopped immediately. Vehicle towed, cost to repair $1200.00

Engine
Filed Mar 3, 2022CT

Oil Filter Assembly failure. This issue has been consistent in respective Chrysler engines since 2014 without resolve or re-design. I have been without vehicle since the 24th (today is 3/3) and renting a car out-of-pocket. The parts are backordered as I've been told there are restrictions by Chrysler on these discontinued replacement parts. Repairs cost upwards of $1,000 depending on the dealer and situation (if oil hasn't damaged other surrounding parts). All forums are consistent in that there has been no recourse by any representative from Chrysler or, in my case, Jeep. The anticipated costs in my situation are likely to exceed $2,500 given the schedule of the repair and any secondary damages by the leaking oil.

Electrical SystemFire
Filed Feb 16, 2022NJ

My jeep was on the rode approximately 5-10 minutes. Stopped at a light. Loud screech and instrument panel went haywire blinking. Before the traffic light could turn green smoke poured through the dashboard and vehicle was on fire. I was able to unlock the car doors and get out before the electrical shut down and locked me in. The car was towed to my mechanic were I was told it was an electrical fire probably manufactures defect. Car is now being towed to the dealership. I have contacted the dealership and corporate Jeep. I was told they were sending an investigator but when I called on 2/16/2022 to get a rental, that I am entitled to with my car , I was told the case was closed. I am not getting a lot of cooperation. The car is available to be inspected. There were no warning lights prior to the screech and smoke. Car was purchased 12/2020 for $35k. Battery is shot so I can not see mileage but my guess is around 40-45,000. Car was not moving it was stopped at a light.

Unknown or Other
Filed Feb 10, 2022CA

Multiple dealerships are unable to diagnose my vehicle with anything wrong. I experience my vehicle stalling to turn on. It has now escalated to stalling and turning on but shutting down as soon as it turns on then I restart it but it stalls then turns on. The last time this occurred was yesterday 2/9/22 and it was right at entrance of freeway. II am lucky the vehicle did not shut down on the freeway with my two children inside of it and cause a collision. We could have been killed or caused a disastrous crash. This issue has been going on since I purchased the vehicle in 2019. There are no warning lamps to indicate something is wrong but there is documentation I have taken to two dealerships to fix issue but they cannot determine what is wrong with it. I have called Jeep and my extended warranty (Fidelity) and they both said they can’t do anything for me until my car shows a return on computer that says something is wrong with it. I see a recall online (recall # 18V524000) from 08/08/2018 on cars.com that describes the issue I am experiencing. I have videos I recorded of my car stalling before turning on since I have been reporting the issue. I contacted Jeep customer service (Case # 81910661) and they told me nothing can be done until something “happens” with my vehicle. I asked if I am supposed to get into a car accident before something is done. I asked for issue to be escalated and she said it cannot be escalated to legal team until something “happens” with vehicle. Plea

Engine
Filed Feb 9, 202279,000 milesMO

The contact owns a 2017 Jeep Wrangler. The contact stated that the check engine warning lights was illuminated. The vehicle was taken to a local mechanic where it was diagnosed with needing cylinder number 2 replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 79,000. THE CONSUMER STATED THE VEHICLE WAS REPAIRED. THE OIL FILTER AND CYLINDER HEAD WERE BOTH REPLACED.

Fuel/Propulsion System
Filed Feb 5, 2022CA

Over the past few months, whenever I started up my 2017 Jeep Wrangler, I smelled a strong odor of gas fumes/exhaust. Then, two days ago my "Malfunction Warning Light" (check engine light) came in my dashboard and remained illuminated after an oil change and gas fill. I took my Jeep to the local Crystler/Jeep/Dodge/Ram dealership where they told me the code for the problem was a "Evap System Small Leak," but they could not take my car in for another week to look into the issue further. This concerned me, so I then took my Jeep to a Midas where they ran many tests to find that I had a "small fracture where the FPS inserts to the tank." Midas told me that although it is just the leak detection and purge valve that need a minor repair, this part cannot be purchased separately and I would need to pay to replace the whole gas tank for $2700. The technician told me he had seen this a few times before with Jeep Wranglers around the same year as mine before the 2018 models came out with a new tank, and that I couldn't have done anything to cause it because it is just a substandard part that was put in Jeeps of my model/year. I was told that if this issue is not corrected soon, it is unsafe to drive. A larger crack could grow and cause fuel to leak, which then becomes a fire safety hazard. The current fuel emissions/vapors escaping are harmful to breathe in, and to the environment. I was told my Jeep wouldn't pass smog inspection in it's current state. I have found a Crystler recall fo

Engine
Filed Jan 28, 202217,712 milesFL

The contact owns a 2017 Jeep Wrangler. The contact stated that while driving at various speeds, the vehicle stalled without warning. The vehicle was restarted however, the failure recurred ten miles later. The vehicle was taken to an independent mechanic however, the failure was undetermined. The vehicle was not taken to the dealer. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 17,712.

Air BagsCrash1 injured
Filed Jan 28, 202223,000 milesIL

The contact owned a 2017 Jeep Wrangler. The contact stated that while her granddaughter was driving her vehicle at approximately 30 MPH, through an intersection another vehicle crashed into the driver's side door. The contact stated that her vehicle was lifted about 10 FT off of the ground which caused the vehicle to land on the passenger side. The air bags did not deploy. The contact stated that in order for her granddaughter to exit, she had to climb through the roof of the vehicle. The contact stated that a police report was filed and the ambulance was called to the scene. The contact stated that her granddaughter did sustain injuries to her back and whiplash. The contact stated that she was unsure about the injuries sustained by the other vehicle involved in the crash. The contact stated the vehicle was totaled and towed to a scrapyard. The contact stated that she contacted the dealer, and was advised that they would go out and inspect the vehicle at the scrapyard. The contact stated she had not yet contacted the manufacturer at this time. The failure mileage was 23,000.

Engine
Filed Jan 25, 2022NY

The Oil Filter Assembly is defective. It leaks oil. Yes it’s available for inspection. Oil leaks onto engine and eventually to exhaust system.This will result in smoking and fire. This has been identified by an independent service center and numerous social media sites. Has not been inspected by those listed above. No warning lamps, messages or other symptoms prior to a scheduled oil change wherein the defect was discovered. This first appeared 6 months ago.

Engine
Filed Jan 20, 2022MA

2017 wrangler, ~39k miles. leaking oil - oil visible below car (in pools on ground and on components in engine and under car when I went under it). no electronic reporting of low oil or low oil pressure. no oil visible on dipstick. see attached pic of leaking from oil filter housing - oil pooled below filter housing cap.

Suspension
Filed Jan 11, 2022VA

I am the original owner of a 2017 RHD Jeep Wrangler with 15,538 miles on the odometer. While under normal driving conditions, the trackbar bracket on the frame side broke away from the frame. Upon inspection by the dealership, it was noted that only one side of the bracket had been welded at the factory. Jeep will not accept fault and since my vehicle exceeds the 36 month warranty they state that I am responsible for all repair costs. Prior to this issue, I noticed over the previous year a slight shimmy in the front end thinking my tires were out of balance even when I had them rebalanced and had them rotated. I have been speaking to Jeep who has been unresponsive and evasive. I recently heard about other such incidences online and from JK forum which was recently validated by my insurance company who has rejected my claim for repairs because it is classified as a known fault.

Engine
Filed Jan 6, 202284,000 milesNJ

The contact owns a 2017 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic and initially diagnosed with cylinder #3 misfire. Additionally, there was an abnormal antifreeze odor detected. The engine code was reset. After getting the vehicle back from the mechanic, there was lots of white smoke coming from the exhaust pipe. The vehicle was taken back to the independent mechanic and diagnosed with a cracked cylinder head. The vehicle was not repaired and remained with the mechanic. The manufacturer was made aware of the failure and referred the contact to file a complaint with NHTSA. The failure mileage was approximately 84,000.

Service Brakes
Filed Dec 19, 2021PA

ANTI LOCK BRAKING SYSTEM AND TRACTION CONTROL ACTIVATE AT LOW SPEEDS - AT 5-10 MPH. IT APPLIES THE BRAKES WITHOUT WARNING AND CUTS POWER TO THE ENGINE.

Seat Belts
Filed Nov 15, 2021ME

I had already had to replace 2 rear seat belts in my wrangler over a year ago. Both seat belts tore completely in half. The cost for the seat belts alone was 500. A year later, I had another seat belt rip in half. One that was already replaced ripped right in half again. I only occasionally have had anyone in the back seat. Possibly once a week. Now, I cannot put anyone, especially children in the back seat of my 4 door, so called 5 passenger jeep because it is not safe. the seat belts fray and rip.

Exterior Lighting
Filed Nov 10, 2021NY

While driving all dashboard warning lights came on and the headlights and directional lights stopped functioning causing a dangerous driving condition in the dark. I immediately pulled over the 2017 wrangler and attempted to turn off the vehicle to reset the computer system. The Jeep would not turn off with ignition turned off and the key removed. The Jeep began overheating. I disconnected the battery terminals and the Jeep still would not shut off. Finally I was able to find a large fuse to remove which shut off the Jeep.

Visibility/Wiper
Filed Oct 5, 2021OH

Windshield wiper motor was making a grinding noise, then today, stopped working. It was raining/foggy, couldn't see to drive.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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