2012 Jeep Liberty complaints

OPENED THE DRIVER SIDE DOOR WHILE THE CAR WAS PARKED TO FIND A FOOT OF WATER THAT LEAKED IN FROM THE FABRIC OF THE DRIVER'S SIDE ROOF. *TR

THE AIRBAG LIGHT CAME ON WHILE DRIVING. WE LATER RECEIVED A RECALL NOTICE FOR THE AIRBAGS. WE TOOK THE 2012 JEEP LIBERTY TO SPITZER JEEP IN BROOKPARK OH ON NOVEMBER 5, 2014. THEY CALLED LATER THAT DAY AND SAID THEY WERE FIXING THE RECALL ISSUE, BUT THE AIRBAG LIGHT WAS ON BECAUSE THE MODULE NEEDS REPLACED AND AS OF NOW THE AIRBAGS ARE ESSENTIALLY "OFFLINE" MEANING THEY WILL NOT DEPLOY IN THE EVENT OF AN ACCIDENT. THEY SAID IT WOULD BE $350-$400 TO REPLACE. ONE WOULD THINK CHRYSLER WOULD HANDLE ANY ISSUE WITH THE AIRBAGS GIVEN THEY HAVE THOUSANDS OF VEHICLES WITH AIRBAG ISSUES. WE DO NOT HAVE THE MONEY TO CURRENTLY FIX THIS AND SO ARE HAVING TO RISK SAFETY OVER COST. *TR

AIRBAG LIGHT CAME ON WHILE DRIVING. (THIS IS FIRST TIME) THEN IT WENT OFF FOR A FEW MINUTES AND CAME BACK ON AGAIN. CONCERNED THAT AIRBAG COULD BLOW UP IN MY FACE WHILE DRIVING!! ALSO RECEIVED RECALL NOTICE FOR HEAD RESTRAINT AND THEN A NOTICE THAT DEALER WILL CONTACT ME WHEN PART IS IN. THAT WAS OVER 3 MONTHS AGO!!! *TR

SAFETY RECALL N36 (NHT#13V-282 CALLS FOR FLASHING TIPM & REPLACING OCCUPANT RESTRAINT CONTROL MODULE. THIS VIN WAS NOT INCLUDED IN THE RECALL, SO WHEN I TOOK IT IN TODAY (SRS LIGHT ON) , THE CHARGE WAS 400$. WHY WAS THIS VIN NOT INCLUDED WHEN OTHERS (KA, KK, ETC, NOT KX) WERE. SEEMS FAIRLY RELATED. *TR

TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V282000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REMEDY THE RECALL WAS UNAVAILABLE. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

AIR BAG WARNING LIGHT IS ON. JEEP WOULD NOT STAND BEHIND THIS IN A ONE YEAR OLD VEHICLE. THEY WANT ME TO PAY $400 TO REPAIR AND TOLD ME THAT I AM IN DANGER. IF I DON'T REPAIR THEN THE AIRBAG WILL NOT DEPLOY IN A COLLISION. SINCE THIS IS A SAFETY ITEM I THINK JEEP SHOULD CORRECT AT NO COST TO ME. ALSO, THE BACK WINDOW WIPER STOPPED WORKING AND CHANGING OF FUSES DID NOT CORRECT. I AM ASSUME ELECTRICAL AND MAYBE THE AIRBAG THING IS ALSO ELECTRICAL. *TR

AIR BAG WARNING LIGHT CAME ON WHEN CAR WAS STARTED. ACCORDINGLY, AIR BAGS WILL NOT DEPLOY IF IN AN ACCIDENT. *TR

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL). HOWEVER, THE PARTS NEEDED TO SERVICE THE VEHICLE UNDER THE RECALL WERE UNAVAILABLE. THE DEALER STATED THAT THE PARTS WERE AVAILABLE, BUT BECAUSE OF A WAITING LIST THE PARTS WERE ARRIVING SLOWLY. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

VEHICLE IS 23 MONTHS OLD WITH 67000 MILES. THE DRIVER'S SIDE ENERGY ABSORBING HEADREST ASSEMBLY CAME APART. THE VEHICLE HAS NEVER BEEN IN ANY TYPE OF CRASH WHERE THE HEADREST WOULD HAVE BEEN USED TO ABSORB CRASH ENERGY. I CONTACTED MY SERVICING DEALER TO INQUIRE ABOUT WARRANTY. THEY TOLD ME THAT DUE TO THE MILEAGE, IT IS NOT A WARRANTY COLLECTIBLE REPAIR. THEY ADVISED ME TO CONTACT JEEP CUSTOMER CARE. I DID AND SPOKE TO [XXX]. SHE INFORMED ME THAT JEEP WOULD NOT BE WILLING TO COVER A REPLACEMENT HEADREST AS MY WARRANTY HAS EXPIRED. SHE DID SAY THAT IF I TOOK IT TO THE DEALER AND HAD THEM LOOK AT IT, IF THEY DETERMINED THAT IT WAS A MANUFACTURING DEFECT, THEY MIGHT BE ABLE TO COVER IT. I AM AN ASE CERTIFIED MECHANIC WITH 23 YEARS EXPERIENCE THAT MANAGES 3 SHOPS FOR THE NATION'S LARGEST PARCEL DELIVERY COMPANY. I AM MORE THAN QUALIFIED TO DETERMINE IF A PART IS BROKEN. I WILL NOW HAVE TO SOURCE A REPLACEMENT ON MY OWN AND MAKE THE REPAIR TO MAINTAIN THE SAFETY OF THE VEHICLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THIS IS NOT THE FIRST TIME THIS ISSUE HAS OCCURRED BUT I CAN'T REMEMBER THE DATES BUT IT IS ON RECORD AT THE DEALERSHIP. WE HAVE HAD THIS 2012 JEEP LIBERTY IN THE SHOP TWO OTHER TIMES WITH THE SAME COMPLAINT BUT WITH THE SAME RESULTS (NOTHING) !!!!!!!!!!WHEN DRIVING ON WET ROADS AND GOING INTO CURVES EVEN AT SLOW SPEEDS (35 MPH) WHEN APPLYING THE BRAKES, THE FRONT BRAKES WILL LOCK UP AND THE BACK BRAKES ARE NOT CATCHING... CAUSING THE JEEPS BACK END TO SLIDE AROUND,, SO WE TRIED STOPPING ON A LEVEL GRAVEL LOT AND THE FRONT WHEELS WILL LOCK UP BUT THE BACK WHEELS WILL KEEP TURNING. WE HAVE HAD IT TO TIM SHORT CHRYSLER, JEEP, DODGE IN HAZARD, KY AND ONE MECHANIC SAYS THAT THERE IS CLEARLY SOMETHING WRONG BUT ANOTHER STATES THAT HE TEST DROVE ANOTHER LIKE VEHICLE AND THIS VEHICLE DOES SAME. AND THAT HE TALKED WITH STAR AND ROLAND AND BOTH STATED THAT THIS IS NORMAL OPERATION. NO CODES, NO PROBLEM FOUND AT THIS TIME. SO I RECEIVED A STATEMENT WITH THE SIGNATURE OF MECHANIC [XXX] (SERVICE MANAGER) AND [XXX] (GENERAL MANAGER). THIS IS VERY DANGEROUS AND IF THIS IN "NORMAL OPERATIONS" THEN SOMETHING NEEDS TO BE CHANGED!!!!!!!!!!!!!!!!!!!!!!!!! PLEASE HELP,,, HAS THERE BEEN ANY OTHER COMPLAINTS WITH THIS SAME PROBLEM? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

AIR BAG IS ON AND WON'T GO OFF. IT'S BEEN ON SINCE AUGUST 1ST 2014. I WANT THIS FIXED BEFORE IT'S BLOWS UP IN MY FACE OR ONE OF MY FAMILY MEMBERS. IF THAT HAPPENS THEN THERE WILL BE A LAWSUIT. *TR

AIR BAG LIGHT STAYS ON. CONCERNED BECAUSE JEEP HAS A HISTORY OF AIRBAG PROBLEMS. *TR

WHILE DRIVING , ALL WARNING LIGHT LID UP ON THE DASH BOARD AND THE CAR JUST DIE OUT ON THE ROAD. *TR

TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG INDICATOR ILLUMINATED WHILE THE SEAT WAS NOT OCCUPIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000.

TL* THE CONTACT OWNS 2012 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V282000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE CONTACT WAS INFORMED BY THE MANUFACTURER AND DEALER THAT THE OCCUPANT RESTRAINT MODULE WOULD NEED REPLACING, WHICH WAS NOT COVERED UNDER THE RECALL CAMPAIGN. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

AT 55000 MILES( 7/29/14) MY AIR BAG WARNING LIT ON MY DASHBOARD AND STAYED ON AND CONTINUED TO REMAIN ON UNTIL I BROUGHT THE VEHICLE IN TO A CHRYSLER DEALERSHIP ON AUGUST 5, 2014. I BROUGHT THE VEHICLE TO MY MECHANIC WHO TOLD ME THROUGH HIS EXPERIENCE WHEN THAT LIGHT COMES ON, THE VEHICLE IS EXPERIENCING COMPLETE SHUT DOWN OF THE AIR BAG SYSTEM! NOW, I RECEIVED A RECALL NOTICE A MONTH OR TWO PRIOR FROM CHRYSLER THAT 2011-2012 JEEP LIBERTY'S WERE BEING RECALLED FOR POSSIBLE AIRBAG FAILURE AND THAT CHRYSLER WOULD REPLACE ONE OF TWO CONTROL MODULES AND UPDATE THE COMPUTER SYSTEM AT NO CHARGE. ON TUESDAY AUGUST 5, 2014 I BROUGHT THE JEEP LIBERTY TO A DEALER WHICH TOLD ME ALL MY VEHICLE REQUIRED WAS A COMPUTER UPDATE BUT THEY COULDN'T UPDATE THE SYSTEM BECAUSE A MODULE FOR THE AIRBAG SYSTEM HAD TO BE REPLACED WHICH WAS CAUSING THE RED AIRBAG WARNING LIGHT ON MY DASHBOARD TO COME ON AND STAY ON STEADY. TO FIX THIS IT WOULD COST ME $371.00!!! AFTER ARGUING WITH THE SERVICE MANAGER HE MADE THE COST $100.00 PLUS $7.00 STATE SALES TAX AS A CO-PAY AS IF IT WAS A WARRANTY REPAIR. IT FELT AS IF THE ONLY WAY TO HAVE THIS PROBLEM FIXED WAS TO PAY MONEY AS IF MY CAR WAS BEING HELD HOSTAGE OR IS CHRYSLER AND ITS DEALER TRYING TO TAKE ADVANTAGE OF ME BECAUSE OF MY AGE. THIS TOTAL REPAIR SHOULD HAVE BEEN PAID BY CHRYSLER, NOT ME. WHAT IS THIS? SOME TYPE OF SCAM CHRYSLER AND/OR THEIR DEALERS HAVE GOING?

CALLED DEALERSHIP AUGUST 1ST FOR THE RECALL ON HEAD RESTRAINTS. I HAVE AN APPOINTMENT FOR THE 8TH. THE NEXT EVENING WHEN STARTED MY CAR THE AIR BAG DEPLOY LIGHT STAYS ON DASHBOARD. THE LIGHT BY GEARSHIFT FLASHED AT FIRST AND SAID AIR BAG FOR PASSENGER SIDE NOT ON.I SAW ANOTHER COMPLAINT AT 43,000. MILES WITH SAME ISSUE ON THIS SITE. *TR

SUBMISSION FROM CONSTITUENT RE CHRYSLER RECALL NOTICE. *SMD 2012 JEEP LIBERTY. THE CONSUMER RECEIVED RECALL NOTICE 13V282000. HOWEVER, THE DEALER INFORMED THERE WERE NO SUCH RECALL. ALSO, THE CONSUMER WAS HAVING AN ISSUE WITH THE VEHICLE NOT WANTING TO START, INTERMITTENTLY. IN EARLY JUNE, THE VEHICLE WOULD NOT START. THE DASHBOARD LIT UP, BUT THERE WAS NO NOISE, NO CLICKING, NOTHING. HE MADE SEVERAL ATTEMPTS, BUT IT WOULD NOT START. AFTER THE SIXTH TRY, IT STARTED. THE DEALER WAS UNABLE TO REPLICATE THE PROBLEM. THE CONSUMER STATED IT HAPPENED AGAIN, MULTIPLE TIMES. *JB

AIR BAG WARNING LIGHT STARTED CONTINUOUS DISPLAY AT ABOUT 43000 MILES. DEALER INDICATED THIS WAS COVERED BY SAFETY RECALL N38/NHTSA 13V-282. CALLED JEEP DEALER FOR APPOINTMENT IN MID-JULY 2014. DEALER INDICATED THAT IT IS PROBABLY FAILED ORC MODULE. RESEARCH INDICATED THIS WAS A COMMON ISSUE ON THIS MODEL JEEP WITH NUMEROUS REPORTS OF FAILURE OF ORC. TOOK VEHICLE TO DEALER ON 28 JUL 2014. DEALER DID NOT REPLACE ORC BUT "FLASHED" TIPM AT NO CHARGE. DID NOT RESOLVE AIR BAG LIGHT ISSUE. DEALER INDICATED I WOULD HAVE TO SCHEDULE ANOTHER APPOINTMENT FOR DIAGNOSTICS AND POSSIBLE ORC MODULE REPLACEMENT. SCHEDULED ANOTHER APPOINTMENT FOR 4 AUG 2014. ORC MODULE REPLACED. ISSUED RESOLVED. WAS CHARGED $326.53 FOR REPLACEMENT OF ORC MODULE. DEALER INDICATED THAT WHILE THIS HAS BECOME A COMMON FAILURE, THIS REPLACEMENT WAS NOT COVERED BY CHRYSLER FOR 2012 JEEP LIBERTY. I FEEL THAT SINCE THIS IS A SERIOUS SAFETY ISSUE FOR ALL 2012 JEEP LIBERTY OWNERS EXPERIENCING THIS ISSUE, CHRYSLER SHOULD REIMBURSE FOR THIS EXPENSE. SAFETY RECALL N38 INDICATED "CHRYSLER WILL REPAIR YOUR VEHICLE FREE OF CHARGE (PARTS AND LABOR) INCLUDING REPLACEMENT OF OCCUPANT RESTRAINT MODULE (ORC). *TR

TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V282000 (AIR BAGS, ELECTRICAL SYSTEM). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.

TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED. THE DEALER STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V282000 (AIR BAGS, ELECTRICAL SYSTEM) FOR THE TIPM REPLACEMENT. THE CONTACT WAS INFORMED THAT THE OCCUPANT RESTRAINT CONTROL MODULE ALSO NEEDED TO BE REPAIRED; HOWEVER, IT WAS NOT ELIGIBLE FOR REPAIR ACCORDING TO THE RECALL BECAUSE THE VEHICLE WAS A 2012 MODEL. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 45,000.

TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED WHILE DRIVING 20 MPH ATTEMPTING TO MAKE A TURN, THE VEHICLE STALLED AND THE WARNING LIGHTS ILLUMINATED. THE CONTACT WAS ABLE TO MANEUVER THE VEHICLE ONTO THE EMERGENCY LANE AND THEN IT RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO IDENTIFY THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,500.

APPROXIMATELY JULY 1, 2014, MY 2012 JEEP LIBERTY SHOWED AN AIRBAG WARNING LIGHT ON THE DASH DISPLAY. THE LIGHT WILL NOT GO OFF. ON JULY 3RD I TOOK MY JEEP INTO A LOCAL JEEP DEALERSHIP TO HAVE A SAFETY RECALL PERFORMED. THE RECALL WAS FOR THE ACTIVE HEAD RESTRAINTS TO BE REPROGRAMMED. THE REPROGRAM DID NOT CORRECT THE DISPLAY LIGHT WARNING. I WAS TOLD THAT THE VEHCLE WOULD HAVE TO BE HOOKED UP TO A COMPUTER TO TELL ME WHAT WAS CAUSING THE AIRBAG WARNING LIGHT TO DISPLAY BUT THE COST WAS $85 FOR THE DIAGNOSIS ONLY AND THERE WOULD BE ADDITIONAL COSTS FOR THE REPAIR. THE VEHICLE HAS NOT BEEN REPAIRED. *TR

I WAS COMING HOME FROM WORK, AS I TURNED ONTO MY EXIT THERE WAS A POP SOUND AND THEN IT STARTED HISSING AND SMOKING. I SLOWED DOWN AND PULLED OVER AND GOT OUT OF THE VEHICLE. IT STARTED TO SMOKE, CAUGHT ON FIRE AND BURNED TOTALLY UP BEFORE MY EYES. I HAVE ONLY HAD THIS VEHICLE FOR SIX (6) MONTHS. *TR

THE AIRBAG WARNING LIGHT CAME ON AND STAYED ON. I RECEIVED A RECALL NOTICE ON THE HEAD RESTRAINT. I TOOK MY VEHICLE IN TO THE DEALERSHIP. (CHAMPION DODGE CHRYSLER, GULFPORT, MS) THEY SAID THEY REPAIRED THE DEFECTION ON THE RECALL NOTICE WITH THE HEAD RESTRAINT. I TOLD THEM ABOUT THE AIR BAG WARNING LIGHT HAS BEEN ON SINCE JAN 2014. THE MANAGER SAID "WELL THIS HEAD RESTRAINT RECALL MAY FIX THAT PROBLEM TOO" I WENT TO PICK MY CAR UP AND IT DID NOT FIX IT. HE ASKED IF I WANTED TO HAVE IT FIXED AND THAT IT WOULD COST AROUND $300-$400. I TOLD HIM NO, THIS SHOULD BE ON A RECALL, HE AGREED BUT SAID IT HASN'T COME OUT YET. MY QUESTION: IF IT'S A SAFETY ISSUE ON A 2012 MODEL WHY ISN'T IT A RECALL? DOES SOMEONE HAVE TO BE INJURED/KILLED BEFORE YOU ISSUE A RECALL? *TR

NOTICED RED WARNING LIGHT SYMBOL ON DASHBOARD (SEATED ICON WITH RED CIRCLE IN FRONT). LOOKED IT UP BECAUSE I HAD NO IDEA WHAT IT WAS. IT HAD BEEN GOING ON AND OFF FOR A FEW DAYS BUT TODAY IT STAYED ON 100% OF THE TIME. WAS INVOLVED IN ACCIDENT A FEW MONTHS AGO (OTHER DRIVER DROVE INTO MY RIGHT FRONT WHEEL CAUSING RIGHT HAND TO BE PUSHED INTO CENTER (AIRBAG REGION) OF STEERING WHEEL (HAND WENT INTO CENTER PIECE OF STEERING WHEEL AND THERE WAS NO AIRBAG DEPLOYMENT. IT LOOKS LIKE ISSUE HAS TO DO WITH CAR AND POSSIBLE REASON FOR NO AIRBAG DEPLOYMENT AT TIME OF ACCIDENT. *TR

A FEW DAYS AGO THE AIRBAG MALFUNCTION LIGHT TURNED ON UPON STARTING MY VEHICLE. NOT SURE WHAT THIS MEANT, I TOOK IT TO MY LOCAL JEEP DEALERSHIP IN CLEAR LAKE, TEXAS. WHEN I DROPPED MY CAR OFF, THE MAN SAID IT WOULD NOT BE READY TODAY. IT TOOK CLEAR LAKE DODGE A FULL 24 HOURS TO COMPLETE THIS FIX (AND THAT WAS AFTER BEGGING THE MANAGER TO HAVE MY CAR READY ON TIME, THEY WERE GOING TO PUSH IT BACK ANOTHER DAY). ON THE RECALL FORM IT SAID SHOULD ONLY TAKE 30 MINUTES FOR THIS FIX. I RECEIVED MY CAR AND THE CAR WAS PRESUMABLY FIXED SINCE THE WARNING LIGHT WAS NO LONGER ON. HOWEVER, WHEN I GET HOME, I REALIZE MY GARAGE KEY HAD BEEN STOLEN FROM MY VEHICLE. THIS WAS A DISASTER, AND I DID NOT FEEL THAT MY SAFETY WAS VALUED AS A PERSON MUCH LESS A PAYING CUSTOMER AT CLEAR LAKE DODGE. *TR

TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THE AIRBAG WARNING LIGHT SENSOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE OIC MODULE NEEDED TO BE REPROGRAM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 60,000.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER 14V154000 (SERVICE BRAKE , SERVICE BRAKES, HYDRAULIC). HOWEVER, THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I FEEL IT IMPORTANT TO MAKE OTHERS AWARE OF WHAT WAS JUST FOUND TO BE WRONG WITH MY 2012 JEEP LIBERTY. THE RED BRAKE LIGHT INDICATOR CAME ON AND STAYED ON, THE EMERGENCY BRAKE WAS NOT ON AT THE TIME. TOOK THE CAR TO OUR TRUSTED LOCAL MECHANIC AND ONCE THE CAR WAS PLACE UP ON THE RACK AND TIRES REMOVED YOU COULD SEE THE PROBLEM. THE FRONT BRAKE LINE IS SITUATED IN SUCH A WAY THAT IT HITS AGAINST THE STRUTS EVERY TIME THE WHEEL IS TURNED. CREATING A VERY DANGEROUS SITUATION, THE BRAKE LINE COULD BE SEVERED AT ANYTIME CAUSING IMMEDIATE BRAKE FAILURE. THE CAR WAS PURCHASED AS A CERTIFIED USED VEHICLE WITH THE UNDERSTANDING THAT IT HAD COMPLETED THE POINT CHECK AND THAT WE WERE PLACING OUR NEW DRIVER IN A SAFE VEHICLE. VERY DISAPPOINTING TO FIND OUT OTHERWISE. JEEP/CHRYSLER IS BEING VERY UNRESPONSIVE TO THIS MAJOR SAFETY ISSUE. NOT ONLY IS THIS A SAFETY ISSUE BUT IT COULD HAVE RESULTED IN THE LOSS OF LIVES. VERY ANGRY! *TR

OCTOBER 2013 CEILING LIGHTS CAME ON AND WOULD NOT GO OUT. HEADLINER GOT HOT ENOUGH THAT I THOUGHT IT MIGHT CATCH ON FIRE. IN MARCH OF 2014 ELECTRICAL PROBLEM. HEADLIGHTS WENT OUT WITH ONLY A REDDISH CAST FOR LIGHTS. NO HEATER FAN, NO RADIO NO LIGHT INSIDE DOORS LOCK ON THEIR OWN WITHOUT CAR RUNNING (GOOD WAY TO LOCK KEYS IN) AFTER A COUPLE OF DAYS EVERYTHING WENT BACK TO NORMAL. ITS LIKE THERE IS A DEAD SHORT SOMEWHERE. AND THE ECO SYSTEM I DON'T BELIEVE IS WORKING. GAS MILEAGE IS ATROCIOUS. *TR

ACTIVE HEAD RESTRAINTS RECALL, I GOT THIS RECALL ALMOST A YEAR AGO NOW, AND NEVER GOT THE SECOND NOTICE OF PARTS BEING AVAILABLE TO FIX THIS ISSUE. I SEE OTHER PEOPLE HAVE ALSO HAD THIS ISSUE. COULD THIS POSSIBLY BE WHY MY AIR BAG LIGHT IS CONSTANTLY ON?? WHEN IS THE RECALL GOING TO BE ADDRESSED? *JS

IT HAPPENED A FEW TIMES BUT THE LAST TIME SHE WAS TURNING AT A LIGHT AND WHEN KEYS SWUNG THE IGNITION SHUT OFF CAUSING HER TO LOSE POWER STEERING AND SHE HIT ANOTHER VEHICLE. THE IGNITION IS VERY TOUCHY - JUST BY BARELY TOUCHING THE KEYS IT SHUTS OFF. I AM AFRAID FOR MY DAUGHTER'S SAFETY DRIVING THIS VEHICLE. *TR

STARTED CAR IN THE AM ON THE WAY TO WORK AND AFTER 10 MINUTES THE AIR BAG IDIOT LIGHT FLASHES AND STAYS ON. IT IS GOING ON 10 DAYS AND THE LIGHT IS STILL ON . I WILL STOP BY THE DEALER TOMORROW 5-10-2014 TO SEE WHAT IS NEEDED AND IF THE CAR IS SAFE TO DRIVE. *TR

NO SECOND NOTIFICATION WAS RECEIVED BY MAIL AS IT HAD BEEN INDICATED BY THE RECALL NOTICE: "WHAT YOUR DEALER WILL DO...CHRYSLER INTENDS TO REPAIR YOUR VEHICLE FREE OF CHARGE (PARTS AND LABOR). HOWEVER, THE PARTS REQUIRED TO PROVIDE A PERMANENT REMEDY FOR THIS CONDITION ARE CURRENTLY NOT AVAILABLE. CHRYSLER IS MAKING EVERY EFFORT TO OBTAIN THESE PARTS AS QUICKLY AS POSSIBLE. CHRYSLER WILL CONTACT YOU AGAIN BY MAIL, WITH A FOLLOW-UP RECALL NOTICE, WHEN THE REMEDY PARTS ARE AVAILABLE." THE LAST SENTENCE WAS UNDERLINED ON THE NOTICE. NO 2ND NOTIFICATION WAS MAILED. I COMPLAINED AT AN OIL CHANGE, AND I RECEIVED AN EMAIL SHORTLY AFTER "REMINDING" ME TO HAVE IT DONE. SEVERAL MONTHS, MAYBE EVEN ALMOST A YEAR, HAD PASSED. *TR

WHEN I BEGAN DRIVING TODAY I NOTICED THAT THE AIRBAG WARNING LIGHT WAS ILLUMINATED ON THE DRIVERS SIDE IN THE ELECTRONICS CLUSTER. THERE HAS BEEN NO DAMAGE TO THE VEHICLE AND THE LIGHT JUST RANDOMLY CAME ON AND HAS REMAINED ON. *TR

2012 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO AIR BAG ALERT LIGHT MALFUNCTION AND ACTIVE HEAD RESTRAINTS RECALL NOTICE. *SMD THE CONSUMER STATED THE AIR BAD LIGHT RECENTLY ILLUMINATED. WHEN SHE WENT TO THE DEALER, SHE WAS INFORMED THE RECALL DID NOT APPLY TO HER VEHICLE. HOWEVER THE VEHICLE DID NEED AN OCCUPANT RESTRAINT CONTROL MODULE, WHICH WAS NOT COVERED UNDER THE RECALL. *JB

ON 3/25/14 I TOOK MY 2012 JEEP LIBERTY TO MY DEALER PLANET DODGE LOCATED AT 9975 NW. 12TH AVE. MIAMI, FL 33172 TO FIX THE RECALL N38 (AIR BAG). I WAS INFORMED BY LETTER THAT THE ACTIVE HEAD RESTRAINS (AHR) ON MY 2012 JEEP LIBERTY MAY NOT DEPLOY DURING A REAR END COLLISION. AS A RESULT, THESE VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD. THE ONLY FEASIBLE SOLUTION FOR THIS PROBLEM IS TO REPLACE THE MODULE THAT CONTROLS THE AIR BAGS. UNFORTUNATELY CHRYSLER GROUP LLC IS ONLY REPLACING THE MODULE TO THE 2011 JEEP LIBERTY FREE OF CHARGE UNLIKE THE 2012 JEEP LIBERTY, WHICH THE COSTUMER HAS TO PAY FOR THE SAME LABOR. THE ONLY AUTHORIZE PROCEDURE TO "FIX" THE PROBLEM IS TO "REPROGRAM" THE MODULE, NOT REPLACE IT, WHICH DIDN'T FIX THE PROBLEM BECAUSE THE AIR BAG LIGHT IS STILL ON. I'M EXTREMELY UPSET WITH THIS SITUATION BECAUSE CHRYSLER GROUP LLC IS NOT COMPLYING WITH THE REQUIREMENTS OF THE NATIONAL TRAFFIC AND MOTOR VEHICLE SAFETY ACT, PUTTING AT RISK THE SAFETY OF MY FAMILY. *TR

BACK IN NOVEMBER I RECEIVED SAFETY RECALL N38. TO DATE THERE HAS BEEN NO REMEDY FOR THIS PROBLEM. I AM CONCERNED WITH THE AMOUNT OF TIME THAT IS LAPSING WITHOUT A RESOLUTION TO THIS PROBLEM. *TR

TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER 13V282000 (AIR BAGS , ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/28/14*CN *TR

I HAVE A PERFORATED HOLE IN THE DRIVER SIDE SEAT AND ANOTHER PERFORATED HOLE IN THE PASSENGER SEAT CAUSED BY THE SEAT BELT LATCH THAT SIT IN THE ENTRANCE WAYS OF MY VEHICLE. EVERY TIME I OR SOMEONE ELSE GETS INTO THE VEHICLE THERE IS A POSSIBILITY OF GETTING STABBED IN THE BACK ALONG WITH PUNCTURING ANOTHER HOLE IN THE SEAT. THE SEAT BELT LATCH CATCHES YOU WHEN ENTERING INTO THE VEHICLE AND WHEN YOU SIT BACK THAT?S WHEN IT GETS YOU, LIKE A BEE STING, IT REALLY HURTS. I HAVE RECEIVED A BRUISE FROM THE LATCH. *TR

THERE WAS AN ELECTRICAL FIRE THAT APPEARED TO ORIGINATE IN THE DRIVER'S SIDE REAR TAIL LIGHT AND MIGRATED TO THE BUMPER AND WIRING INSIDE THE BUMPER. *TR

AIRBAG LIGHT IS ON CONSTANTLY. DEALER CLAIMS THAT THE ORC MODULE IS BAD, BUT IT IS NOT COVERED BY THE RECALL (N38) THAT STATES THAT "JEEP WILL ... REPLACE THE ORC MODULE FREE OF CHARGE". THE VEHICLE IS LESS THAN 2 YEARS OLD AND HAS NOT BEEN SUBJECTED TO ANY ABUSE OR DAMAGE. *TR

2012 JEEP LIBERTY. ATTORNEY REPRESENTING CONSUMER WRITES IN REGARDS TO ACTIVE HEAD RESTRAINTS RECALL NOTICE. *SMD THE LAWYER STATED, HIS CLIENT TOOK THE VEHICLE TO THE DEALER TO BE SERVICED FOR AN AIR BAG WARNING LIGHT. UNFORTUNATELY, THE SERVICE DEPARTMENT WAS UNABLE TO FIX THE PROBLEM AND HAD TO REPLACE THE REQUIRED ORC MODULE. CHRYSLER REFUSED TO REIMBURSE THE CONSUMER, BECAUSE THERE WAS NOT A SUFFICIENT REPAIR FOR THE PROBLEM.

WHILE I WAS DRIVING ON I-70 E, I NOTICED THAT THE VEHICLE APPROACHING ME FROM BEHIND, WAS TRAVELING AT A HIGH RATE OF SPEED SO I SWERVED TO THE RIGHT SHOULDER AND THE OTHER VEHICLE SWERVED TO THE LEFT LANE AND THEN BACK ACROSS THE RIGHT LANE OVER TO THE SHOULDER AND STRUCK MY 2012 JEEP LIBERTY ON THE DRIVERS SIDE FROM THE FRONT TO THE REAR PROBABLY AT A SPEED BETWEEN 60 - 75. WITH THAT IMPACT I RECEIVED WHIPLASH & INJURY TO MY LEFT ARM, LEFT HAND, NECK & SHOULDER. I DID NOT RECEIVED A RECALL NOTICE N38 UNTIL LATE DECEMBER 2013 AND THE ACCIDENT OCCURRED ON SEPTEMBER 3, 2013, SO I CALLED CHRYSLER AND TOLD THEM ABOUT THE ACCIDENT AND ASKED IF THIS RECALL COULD EFFECT THE AIR BAG FROM NOT DEPLOYING, THE LADY DIDN'T KNOW AND SAID SHE WOULD FILE A REPORT. I RECEIVED A LETTER STATING, "WHILE THE PURPOSE OF THE AIR BAG IS TO DEPLOY WHEN THE MAJOR DIRECTION OF THE IMPACT IS FROM THE FRONT OF THE VEHICLE TOWARDS THE BACK OF THE VEHICLE" & "THE VEHICLE DAMAGE MAY LEAD YOU TO BELIEVE THAT THE AIR BAG SHOULD HAVE DEPLOYED, HOW EVER, THIS CAN BE DECEIVING." IT ALSO STATED THAT LARGE AMOUNTS OF FENDER OR SHEET METAL DAMAGE INDICATE THAT THE CRUMPLE ZONE IN THE FRONT OF THE VEHICLE DID THEIR JOB AND AS A RESULT THE AIR BAGS WERE NOT NEEDED. SO I PLACED TWO DIFFERENT CALLS TO CHRYSLER DEALERS AND ALSO WENT IN PERSON TO ONE AND ASK THEM "IF I DIDN'T GET THIS RECALL FIXED, (WHICH THE RECALL NOTICE HAD NOT BEEN SENT OUT WHEN THE ACCIDENT HAPPENED) IF IT COULD CAUSE THE AIR BAG NOT TO DEPLOY," AN

IT STARTS WITH LOCKING THE DOORS AND THE HORN SOUNDS OFF AND THE LIGHTS STAY ON INSIDE THE CAR AND THE REAR GATE LITE COMES UP ON THE DASH,IT ALSO HAS A REMOTE STATER PUT IN THE CAR BY THEM, THAT DOES NOT WORK AT TIMES ,THEY REPLACE THE SWITCH 2 PLUS CHANGE THE WIRING THAT LEADS THERE.PS ITS BEEN IN THE SHOP A VIEW TIMES ALREADY. *TR

AIR BAG LIGHT STAYS ON. DEALER SAYS IT IS NOT PART OF THE N28 RECALL. *TR

THE TRANSMISSION FAILS TO ENGAGE FROM NEUTRAL TO FIRST GEAR, OR WHEN SLOWING DOWN AND DOWN SHIFTING FROM SECOND TO FIRST. WHEN IT DOES ENGAGE, IT JOLTS FORWARD AT A HIGHER SPEED WHICH COULD A) CAUSE ME TO HIT ANOTHER CAR; B) ALLOW ANOTHER CAR TO HIT ME AS I AM NOT MOVING; C) ROLL BACKWARDS DOWN A HILL AS THE TRANSMISSION DID NOT ENGAGE AND CAUSE ME TO GET INTO AN ACCIDENT. JEEP IS AWARE OF THIS PROBLEM, BUT IS DOING NOTHING TO FIX OR RECALL THE VEHICLE. *TR

TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED WHILE STARTING THE VEHICLE, THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE CONTACT RECEIVED A NHTSA RECALL CAMPAIGN ID NUMBER 13V282000 (AIR BAGS , ELECTRICAL SYSTEM); HOWEVER, THE REMEDY PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT COULD NOT PROVIDE AN EXPECTED DATE FOR THE PART TO BE AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 16,999.

LAST WEEK THE AIRBAG WARNING LIGHT STAYED ON. I CALLED THE DEALERSHIP AND MADE AN APPOINTMENT. ON 28 OCT, THE DEALER STATED THAT THERE WAS A RECALL TO FIX THE OCCUPANT RESTRAINT MODULE; HOWEVER, THERE WAS NO PART AVAILABLE TO FIX IT. I WENT ONLINE AND RESEARCHED N38 RECALL. IT SEEMS THAT THIS WAS RELEASED ON JULY 2ND (BOUGHT THE CAR JULY 5), AND ACCORDING TO CHRYSLER RECALL WOULD START IN AUGUST. I NEVER RECEIVE ANY NOTIFICATION ABOUT THIS RECALL. IT IS NOW OCT AND SO FAR THERE ARE NO PARTS TO FIX THIS ISSUE. I CAN BE REAR ENDED AND AIRBAG WOULD NOT DEPLOY DUE TO THIS ISSUE! *TR