TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. WHILE DRIVING AT VARIOUS SPEEDS, THE WINDSHIELD WIPERS OPERATED INDEPENDENTLY. THE CONTACT STATED THAT THE FAILURE RECURRED DAILY. THE CONTACT ALSO STATED THAT THE ANTI-THEFT SYSTEM WOULD ALARM INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE ANTI-THEFT SYSTEM WAS DISABLED, BUT THE TECHNICIAN COULD NOT DIAGNOSE WHAT WAS CAUSING THE ELECTRICAL FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
2012 Jeep Liberty complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →
THE "GATE" LIGHT IN MY JEEP LIBERTY CAME ON WHILE DRIVING AND WOULD NOT GO OFF, EVEN THOUGH EVERYTHING WAS SECURELY SHUT. AS A RESULT, I WAS UNABLE TO LOCK MY VEHICLE BECAUSE THE ALARM WOULD SOUND. THE INTERIOR LIGHTS ALSO STAYED ON DURING THIS TIME, WHICH WAS A HAZARD WHEN DRIVING AT NIGHT AS IT DIRECTLY AFFECTED MY ABILITY TO SEE OUTSIDE MY CAR. I HAVE DONE SOME RESEARCH ON THIS ISSUE AND DO SEE THAT IT APPEARS TO BE A COMMON PROBLEM WHICH MAY BE CAUSED BY FAULTY RUBBER TRIM AROUND THE REAR HATCH WINDOW. THE RUBBER ALLOWS WATER TO GET IN TO THE LATCH AND EVENTUALLY RUINS IT. I RECENTLY HAD THE GATE LATCH ASSEMBLY REPLACED, WHICH DID RESOLVE THE ISSUE,.
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V282000 (AIR BAGS, ELECTRICAL SYSTEM). THE VEHICLE WAS SERVICED UNDER THE RECALL BUT THE REMEDY FAILED TO CORRECT THE FAILURE. THE CONTACT WAS INFORMED BY THE DEALER THAT THE OCCUPANT RESTRAINT CONTROL MODULE NEEDED TO BE REPLACED BUT THAT SPECIFIC COMPONENT WAS NOT COVERED UNDER THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,133.
AIRBAG WARNING LIGHT ON DASH IS PERMANENTLY ILLUMINATED. THE VEHICLE WAS TAKEN AND TESTED AT MY LOCAL JEEP DEALERSHIP WHERE THEY ADVISED THAT THE OCR MODULE WAS FAULTY AND WOULD NEED REPLACING AT A COST OF OVER $440. ALTHOUGH THERE IS A CURRENT RECALL ON SOME 2012 JEEP LIBERTY REGARDING ACTIVE HEAD RESTRAINTS AND SOME MODELS REQUIRING REPLACEMENT OF THE OCR MODULE MY VEHICLE WAS NOT ON THE LIST FOR REPLACEMENT OF THE MODULE.
THERE WAS A RECALL ON THE LIBERTY SO I TOOK IT TO THE DEALERSHIP AND BEFORE APRIL 26,2015 THE AIRBAG LIGHT WAS NOT PRESENT THE LIBERTY WAS BACKED INTO AT A HIGH SPEED AND THE AIRBAGS DID NOT DEPLOY. THE COMPANY THAT REPAIRED MY CAR AFTER THE WRECK TOLD ME THE AIRBAG LIGHT WAS ON, THE AIRBAGS TRIED TO DEPLOY BUT MALFUNCTIONED. THEY FIXED THE LIGHT I GUESS BY RESETTING IT. NOW 5 MONTHS LATER THE LIGHT IS BACK ON FOR THE AIRBAGS AND IT WILL NOT GO OFF.
STARTED UP THE CAR AROUND 8/24/2015 AND THE RED AIRBAG LIGHT CAME ON IN THE MIDDLE OF THE DASH. IT REMAINS ON AT ALL TIMES WHILE THE VEHICLE IS ON.
AT AROUND 40K MILES THE AIRBAG LIGHT IN THE DASH CAME ON AND WOULD NOT TURN OFF. WHEN WE TOOK THE CAR TO GET IT INSPECTED IT FAILED INSPECTION DUE TO THE AIRBAG LIGHT AND THE MECHANIC TOLD US WE WOULD HAVE TO TAKE THE CAR TO THE JEEP DEALER TO HAVE THEM DIAGNOSE AND FIX THE ISSUE. WE TOOK THE CAR TO THE DEALER AND THEY SAID THE ISSUE WAS THE ORC MODULE AND IT WOULD HAVE TO BE REPLACED AND IT WOULD COST $650. THIS PART WAS RECALLED ON THE 2011 JEEP LIBERTY AND I HAVE READ A LOT OF COMPLAINTS ONLINE ABOUT THIS PART ON THE 2012 LIBERTY. WE HAVE NO CHOICE IN REPLACING THIS PART OR OUR CAR WILL NOT PASS INSPECTION AND OUR ONLY OPTION IS TO TAKE IT TO A JEEP DEALER TO REPLACE.
THE AIRBAG WARNING LIGHT WAS ON AND REMAINED ON EVERY TIME THE VEHICLE WAS ON. I TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THERE WAS A RECALL ON THE ACTIVE HEAD RESTRAINT BUT THAT THE ISSUE CAUSING THE WARNING LIGHT TO BE ON WAS DUE TO A FAULT ORC CIRCUIT. THE SERVICE ADVISOR INFORMED ME THAT THIS WAS NOT COVERED AND THAT I HAD TO PAY $500 TO HAVE IT REPAIRED. I WENT ONLINE AND NOTICED THIS IS A COMMON ISSUE WITH THIS VEHICLE. SO THE OPTIONS FOR THE CONSUMER IS TO PAY TO HAVE IT FIXED OR RISK YOUR AIRBAG NOT DEPLOYING. THIS IS A HUGE SAFETY CONCERN IF SOMEONE DOES NOT HAVE THE MEANS TO PAY $500 TO REPLACE THE FAULTY CIRCUIT. THIS SHOULD BE CONSIDERED A DEFECT AND A RECALL POSTED FOR THIS ORC CIRCUIT.
I BOUGHT MY JEEP LIBERTY JET IN FEB 2012 BRAND NEW OUT OF THE SHOW ROOM. I AM A MILITARY VET AND WANTED A RELIABLE CAR TO DRIVE IN FOR MY PCS MOVES. I STARTED HAVING VEHICLE SHAKES IN 2013 FOR MY 2012 JEEP LIBERTY JET. IN DECEMBER 2013 I TOOK IT TO MILTON REUBEN CHRYSLER DEALERSHIP FOR CHECK ENGINE LIGHT. I WAS ALSO INFORMED THERE WAS A SAFETY RECALL ON IT THAT I WAS UNAWARE OF. THE VEHICLE WAS IN THE SHOP FOR OVER A MONTH FOR CYLINDER 3,4,7 MISFIRES. THE HEADS WERE REPLACED. IN AUGUST 2014, NOT EVEN A YEAR AFTER MY VEHICLE WAS IN THE SHOP I HAD TO RETURN FOR SHAKES. MY CHILD WAS IN THE CAR AT THE TIME IT WAS SHAKING VIOLENTLY. I CALLED CHRYSLER, NOT THE DEALERSHIP, TO COMPLAIN OF THIS SAFETY ISSUE AND FOR LONG TERM HELP SOLVING THE ISSUE. THEY BASICALLY SAID I WAS ON MY OWN AND THE DEALERSHIP DIDN'T WANT THE VEHICLE AS A TRADE IN BECAUSE OF ITS LENGTHY WRAP SHEET. THEY REPLACED CYLINDER 3 AND 7 AGAIN. I THOUGHT THE WORST WAS OVER UNTIL AUGUST 29, 2015 THE SHAKES CAME BACK. I TOOK IT TO DEALERSHIP AND THEY GAVE ME A BILL FOR $1100 FOR CYLINDER 5 MISFIRE. THE VEHICLE HAS LESS THAN 80,000 MILES ON A 100,000 MILE WARRANTY. IT HAS BEEN IN THE SHOP EVERY YEAR SINCE WE HAVE HAD IT FOR MAJOR WORK. THE DEALERSHIP DOESN'T WANT IT AND CHRYSLER IS NOT TAKING RESPONSIBILITY FOR THE FACT THEY BUILT A FAULTY VEHICLE. EVERY 20,000 MILES I AM HAVING ISSUES.
I HAD TRAVELED ABOUT 500 MILES AND ALL OF THE LIGHTS CONCERNING THE 4 WD LIT UP ON THE DASH AND THE RPM'S JUMPED UP OVER 3000 RPM, I WAS TOWING A TRAILER AND USING THE TOWING MODE AS IT SAYS TO IN THE MANUAL, THERE WERE NO CHRYSLER DEALERS OPEN FOR DOING SERVICE, I PULLED OVER AND SHUT OFF THE TRAILER TOWING AND WENT A WAYS FURTHER AND THE LIGHTS WERE STILL ON SO I PULLED THE FUSE AND CONTINUED ALONG THE LIGHTS SLOWLY ONE BY ONE SHUT OFF. I STOPPED IN BLOOMINGTON, ILLINOIS AT THE CHRYSLER DEALER THE NEXT DAY AND THEY COULD NOT GIVE A GOD ANSWER FOR WHAT HAD HAPPENED. I CONTINUED ON TO FLORIDA TO VISIT WITH MY SONS AND THE SITUATION GOT WORSE IT STARTED ACTING LIKE THE ENGINE WAS MISS FIRING ON A CYLINDER OR TWO, CHRYSLER DEALER IN FL WAS TOO BUSY TO CHECK IT OUT AND WANTED ME TO PAY UP FRONT EVEN THOUGH THE POWER TRAIN IS STILL UNDER WARRANTY TIL 100,000 MILES. I LEFT FL RETURNING TO IL AND HAD IT CHECKED BY A FRIEND WHO HAD A GARAGE AND HIS TESTING SHOWED A BAD MODULATOR IN THE TRANSMISSION, I TOOK IT BACK TO THE CHRYSLER DEALER AND THEY PUT IT ON THEIR COMPUTER AND DIS SOME ADJUSTING AND TOLD ME TO TAKE IT EASY THE TRANSMISSION IS VERY WEAK AND NEEDS REPAIR BUT CHRYSLER WILL NOT DO ANYTHING UNLESS THE TRANSMISSION QUITS COMPLETELY. I LEFT IL AND RETURNED TO SOUTH DAKOTA AND THE TRANSMISSION IS NO BETTER BUT ACTUALLY GETTING WORSE, I WENT TO HOT SPRINGS SD YESTERDAY WHICH IS ABOUT A 60 MILE ONE WAY TRIP, VISITED WITH FRIENDS FOR 4 HOURS AND RETURNED HOME AND BEFORE I GOT BAC
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. WHILE DRIVING 20-30 MPH, THE VEHICLE STALLED. A FEW SECONDS AFTER THE FAILURE, THE ENGINE MADE AN ABNORMAL NOISE AND RESTARTED INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,169. MA 10/6 UPDATED 3/28/2016*JS
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER TO BE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V282000 (AIR BAGS, ELECTRICAL SYSTEM). THE RECALL REMEDY WAS PERFORMED; HOWEVER, THE OCCUPANT RESTRAINT MODULE ALSO FAILED AND WAS NOT INCLUDED IN THE RECALL REMEDY. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000.
THE AIRBAG WARNING LIGHT CAME ON MY CAR ONE MORNING WHEN IT FIRST STARTED. A FEW DAYS LATER I TOOK IT INTO THE DEALER AND WAS TOLD THAT THE MODULE OCCUPANT RESTRAINT HAD FAILED AND NEEDED TO BE REPLACED. THE REPAIR COST $390. AFTER DOING A BIT OF RESEARCH ONLINE IT APPEARED THAT MANY OTHER PEOPLE REPORTED THE SAME MALFUNCTION WITH THE EXACT SAME MODEL YEAR AROUND THE SAME MILLAGE. .. UPDATED 09/30/15*BF
RECENTLY I TOOK MY 2012 JEEP LIBERTY IN FOR A RECALL REPAIR ON THE ACTIVE HEAD RESTRAINTS. THE AIRBAG DASH LIGHT HAS BEEN ON FOR ABOUT A MONTH AND A HALF, AND IT HASN'T REALLY BOTHERED ME UNTIL TODAY. I WAS CALLED BY RANCHO JEEP/DODGE DURING MY RECALL REPAIR TODAY, AND THE MECHANIC TOOK A VERY AGGRESSIVE SALES TYPE PERSONA REGARDING ME FIXING THE AIRBAG LIGHT, WHICH HE QUOTED ME AT OVER $400 FOR EVERYTHING. I SAID NO, AND HE PERSISTED TO TRY TO SELL ME ON FIXING THIS LIGHT. I ALSO WORK IN SALES, SO I WAS VERY WELL AWARE THAT HE WAS FOLLOWING SOME COMPANY INSTRUCTION TO PUSH HARD TO GET ME TO FIX THIS ISSUE. THEN I NOTICED THERE IS AN OPEN INVESTIGATION REGARDING EXACTLY THIS PROBLEM. I ALSO READ THE BELOW ARTICLES AND FOUND THAT MANY PEOPLE ARE CURRENTLY HAVING ISSUES WITH AIRBAG FAILURES ON THEIR JEEP LIBERTY VEHICLES. PLEASE GET CHRYSLER TO FIX THIS, IT SEEMS THEY MAY EVEN BE FOLLOWING POOR BUSINESS PRACTICES BY TRYING TO GET CUSTOMERS TO FIX THIS ISSUE BY SPENDING THEIR OWN MONEY BEFORE A RECALL IS ISSUED BY NHTSA. HTTP://WWW.CARCOMPLAINTS.COM/JEEP/LIBERTY/2012/SEAT_BELTS_AIR_BAGS/AIRBAG_LIGHT_ON.SHTML HTTP://WWW.NPR.ORG/SECTIONS/THETWO-WAY/2015/07/26/426557128/FIAT-CHRYSLER-HIT-WITH-RECORD-105-MILLION-FINE-FOR-SAFETY-DEFECTS HTTP://WWW-ODI.NHTSA.DOT.GOV/OWNERS/RECENTINVESTIGATIONS
THE HEADLIGHTS GO OUT RANDOMLY WHEN THEY ARE ON AUTO DRIVING AT NIGHT. I THEN HAVE TO TURN THEM ON MANUAL WHEN DRIVING AT NIGHT. THIS PROBLEM HAS BEEN SEEN BY A MECHANIC TWICE IN THE LAST TWO MONTHS. MA 10/5
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, THE AIR BAG LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE OCCUPANT RESTRAINT CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V282000 (AIR BAGS, ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 50,000.
I STARTED OFF BY DRIVING DOWN HILL ON HIGHWAY 40. ALL VEHICLE LIGHTS LIT UP ON DASHBOARD, ENGING STALLED, NO BRAKES OR STEERING. I SHIFTED THE VEHICLE TO NEUTRAL AND WAS ABLE TO COME TO A STOP ON THE SHOULDER OF THE ROAD WHEN THE VEHICLE STARTED UP THE NEXT HILL. NO TURNS, THE ROAD WAS STRAIGHT. TURNED THE KEY OFF AND RESTARTED THE VEHICLE, AND THE JEEP RAN FINE. LATER THAT DAY IN A PARKING LOT, THE SAME THING HAPPENED. STARTED THE VEHICLE, STARTED TO PULL OUT OF THE PARKING LOT, ALL OF THE DASHBOARD LIGHTS CAME ON, THE ENGINE STALLED AND HAD NO BRAKES OR STEERING. PLACED THE VEHICLE IN NEUTRAL UNTIL THE JEEP CAME TO A STOP, TURNED THE KEY OFF, THEN RESTARTED THE VEHICLE AND THE JEEP RAN OK UNTIL WE GOT HOME.
I WAS DRIVING 35 MILES PER HOUR, THE ESC WARNING LIGHT CAME ON, CAR IS JERKING WHEN YOU ARE COMING TO A STOP. THE ESC IS FLASHING. I BOUGHT THIS CAR NEW IN 2012 ,THIS IS THE THIRD TIME IN THREE WEEKS THIS HAS HAPPENED. FIRST TWO TIME LIGHT WHEN OFF WHEN VEHICLE WAS TURNED OFF NOT THIS TIME. CHECK ENGINE LIGHT ALSO ON THIS TIME.
TURNED ON IGNITION. THE AIR BAG LIGHT FLASHED ON AND WARNING INDICATOR CAUGHT MY ATTENTION BECAUSE THE AIRBAG WARNING LIGHT WENT ON AND STAYED ON.
I HAVE A 2012 JEEP LIBERTY LIMITED 4X4 AND THE AIRBAG LIGHT WILL NOT TURN OFF A COUPLE OF MONTHS AGO IT WILL COME ON STAY ON THEN TURN OFF BUT ALL OF THE SUDDEN IT JUST STAYED ON ALL THE TIME. I HAVE CALLED THE DEALER AND CHRYSLER TO TELL THEM ABOUT THE PROBLEM BUT SINCE I DIDN'T BUY THE EXTENDED WARRANTY THEY WANT TO CHARGE FOR ME TO TAKE IT IN AND FOR THEM TO GET A CODE. I FEEL LIKE IT'S A SAFETY ISSUE AND THEY SHOULD TAKE CARE IF THE PROBLEM .THE CAR HAS NOT BEEN IN AN ACCIDENT OR ANYTHING LIKE THAT I DON'T SEE WHY THEY CAN'T TAKE CARE OF THAT PROBLEM. UPDATED 09/25/15*LJ UPDATED 11/22/2017*CN
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG LIGHT WAS ILLUMINATED. THE DEALER DIAGNOSED THAT THE OCCUPANT RESTRAINT CONTROL MODULE WAS DEFECTIVE, BUT THEY COULD NOT REPLACE IT UNLESS THE CONTACT PURCHASED THE PART. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V282000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS 37,625.
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT THE REAR GATE LIGHT REMAINED ILLUMINATED AND THE ALARM SOUNDED WHEN THE VEHICLE WAS LOCKED. THE CONTACT HAD TO LEAVE THE DOORS UNLOCKED IN ORDER TO ENTER THE VEHICLE. THE CONTACT HAD NOT TAKEN THE VEHICLE TO THE DEALER, BUT WAS INFORMED BY A MECHANIC THAT IT SEEMED LIKE THE TOTALLY INTEGRATED POWER MODULE FAILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 61,000.
MY AIR BAG LIGHT HAS COME ON, AND REMAINS ON, FOR NO REASON. NO ACCIDENTS, WHICH COULD POSSIBLY CAUSE ANY POSSIBLE ELECTRICAL MALFUNCTION. THE AIR BAG HAS NOT DEPLOYED. IT APPEARS TO BE AN ELECTRICAL MALFUNCTION. ALSO, THE CLOCK SEEMS TO RUN TWO MINUTES SLOW EVERY MONTH.
NOTHING MAJOR YET..THERE IS A PROBLEM WITH THE TIPM,MY JEEP JUST WENT OVER 50,000 MILES AND NOW I HAVE THIS THAT IS OUT OF WARRENTY.BECAUSE THIS PROBLEM IS OUT THERE AND NO RECALL FOR THIS DEFECT AND AM GOING TO BE FORCED IN TRADING IN,I DO NOT FEEL SAFE WITH ALL THE SUDDEN ISSUES.CHRYSLER IGNORING THIS PROBLEM,I WILL NOT BY ANOTHER CHRYSLER PRODUCT.I HAVE MY GRANDCHILDREN RIDE WITH ME OFTEN AND I AM CONCERNED. THANK-YOU.
STARTED JEEP AND AIR BAGS LIGHT CAME ON AND STAYED ON
AIRBAG LIGHT CAME ON. I TOOK IT TO THE DEALER. DEALER SAID IT IS NOT COVERED UNDER ANY RECALL AND THEREFORE WILL COST ME ~$600 TO REPAIR. THE MANUFACTURER SHOULD REPAIR FAULTY AIRBAGS FREE OF CHARGE.
STARTED THE JEEP ONE MORNING AND THE AIRBAG LIGHT CAME ON AND HAS BEEN ON EVER SINCE.
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 20 MPH, THE ENGINE WARNING LIGHT ILLUMINATED AND THERE WAS SMOKE COMING FROM UNDER THE HOOD OF THE VEHICLE. IN ADDITION, THE VEHICLE STALLED AND FAILED TO RESTART. THE VEHICLE IGNITED INTO FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND A POLICE AND A FIRE REPORT WERE FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP REMAINED ILLUMINATED AFTER THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V282000 (AIR BAGS, ELECTRICAL SYSTEM). THE CONTACT MENTIONED THAT THE DEALER ONLY RESET THE HEAD RESTRAINT AND DID NOT FLASH THE TIPM OR REPLACE THE OCCUPANT RESTRAINT CONTROL MODULE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFUSED TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.
ON 3 DIFFERENT OCCASIONS, FIRST ONE DRIVING ON 95 FROM NEW YORK ON DECEMBER 3, 2014, I PUT ON CRUISE CONTROL AND CAR ACCELERATED OUT OF MY CONTROL, BRAKES DIDN'T WORK AND I HAD TO CROSS OVER LANES AND TRIED EVERYTHING TO STOP CAR, DROVE IN TO A DITCH AND CAR DIED, WOULDN'T RESTART FOR HOURS. THE SECOND TIME WAS MARCH 6 2015 IN FLORIDA, I WAS JUST DRIVING ALONG AND THE CAR JUST GOT OUT FROM UNDER ME AT A VERY FAST SPEED AND I COULDN'T STOP IT, I THREW IT INTO PARK AND THE CAR DIED AND THE IGNITION JUST KEPT DOING A CLICKING NOISE, LEFT IT OVER NIGHT BECAUSE IT WOULDN'T START, HAD TO HAVE IT FLATBED AWAY, THE CAR STARTED THE NEXT DAY?? NOW ON APRIL 3RD 2015 IT HAPPENED WHEN I WAS GOING 3 MILES AN HOUR IN MY PARKING LOT AND THE JEEP ACCELERATED AND I DROVE STRAIGHT BETWEEN 2 PARKED CARS AND OVER A HANDICAP SIGN TO STOP, NOW IT HAS BEEN SITTING SINCE FRIDAY IN TO A PARKING SPOT THAT MY NEIGHBORS HELPED ME PUSH IT IN TO, I COULD OF BEEN KILLED OR HURT OTHERS. THIS CAR IS IN PRISTINE CONDITION, WELL MAINTAINED AND LOW MILEAGE...WHO CAN HELP ME??? *TR
WHILE DRIVING THE ESC OFF CAME ON AND THE JEEP DRIVING STRANGE . IT IS JERKING WHEN YOU ARE COMING TO A STOP. ALTHOUGH YOU ARE DRIVING IN 2ND IT IS FLASHING 4WDL. THE ESC OFF IS FLASHING. IT IS SCARY DRIVING WHEN THIS IS HAPPENING . ALSO SINCE I BOUGHT THIS CAR NEW IN 2012 , I HAD TO PAY FOR THE BRAKE LIGHT TO BE CHANGE FIVE TIMES ALREADY. I THINK THESE JEEPS HAVE ELECTRICAL PROBLEMS. *TR
ON JUNE 17, 2014 I WENT TO FIELDS CHRYSLER JEEP DODGE IN SANFORD FL. DUE TO STARTING ISSUES WITH MY 2012 JEEP LIBERTY WHICH I PURCHASED ON DECEMBER 2012 UPON ARRIVAL I ENTERED THE SERVICE LANE AND WAS GREETED BY A COMPANY EMPLOYEE. HE SAID ?SOMEONE WILL BE WITH YOU SHORTLY? NOT LONG AFTER ANOTHER EMPLOYEE SAID BASICALLY THE SAME THING. I WAITED A WHILE LONGER THEN ANOTHER PERSON WHO DID NOT INTRODUCE HIMSELF (WHOM NOW I KNOW AS [XXX]). HOW CAN I HELP YOU? I STATE TO HIM THAT MY JEEP IS HAVING STARTING ISSUES AND WITHOUT LETTING ME FINISH HE SAID YOU GOT NO WARRANTY IT'S A 2012 JEEP. I STATED, ?SIR THIS JEEP WAS PURCHASED ON 12/2012 AND IT DOESN'T MATTER THE WARRANTY GOES FROM THE MANUFACTURED DATE.? I CONTINUE TO EXPLAIN THAT THE WARRANTY SAYS 12 MONTH WITH AN 18 MONTH REPLACEMENT THEN IT'S PRORATED. THEN [XXX] LOOKED INTO THE TRUCK AND SAID YOU HAVE TOO MANY MILES IN A RUDE AND NON-PROFESSIONAL MANNER. I SAID CAN WE LOOK AT THE BATTERY AND LOOK AT THE WARRANTY. I RELEASED THE LATCH AND HE OPENED THE HOOD. [XXX] WAS STANDING IN FRONT OF THE JEEP AND I WAS BY THE DRIVER SIDE I BEGAN TO READ THE PRINTED WARRANTY ON THE BATTERY. I BEGAN TO NOTICE LIQUID COMING FROM UNDER ONE OF THE CAPS. I SAID LOOK AT THAT NOT GOOD. AT THAT TIME [XXX] SAID LET ME HANDLE THIS ISSUE. I TOUCHED IT AND THE TOP BLEW OFF EXPLODING AND SPRAYING ME IN THE EYES AND IN THE FACE. I WAS RUSHED TO ANOTHER AREA OF THE SHOP WHERE THEY BEGAN TO FLUSH MY EYES. THE FIRST PERSON THAT GREETED ME UPON ARRIVAL HE SA
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. WHILE THE VEHICLE WAS IDLING AT A TRAFFIC SIGNAL, THE ENGINE OVERHEATED AND SMOKE APPEARED UNDER THE HOOD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE WATER PUMP AND THERMOSTAT WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 50,474.
TL*THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT AFTER STARTING THE ENGINE, THE AIR BAG SENSOR LIGHT HAD ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.
THE HOSES THAT WERE ATTACHED TO THE WINDSHIELD WIPER FLUID ARE NO LONGER CONNECTED. THERE ARE NO CLAMPS HOLDING THE HOSES IN PLACE SO I AM ASSUMING JEEP USED SOME SORT OF ADHESIVE. THE ADHESIVE CAME UNDONE ON BOTH PIECES AND I CAN NO LONGER CLEAN MY WINDSHIELD. THIS IS A VERY DANGEROUS THING BECAUSE NOW I CAN NOT CLEAN MY WINDSHIELD WHILE DRIVING. *TR
I WAS PULLING OUT OF A PARKING LOT WHEN MY STEERING WHEEL LOCKED UP AND I COULDN'T TURN THE WHEEL ANYWHERE CAUSING TO DRIVE ON THE CURB AND HIT A FIRE HYDRANT. *TR
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. UPON STARTING THE VEHICLE, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE RESTRAINT CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 13V282000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS UNKNOWN.
AIR BAG LIGHT IS ON. WAS ADVISED THAT CLOCK SPRING NEEDS REPLACED AND THAT AIR BAGS MAY NOT DEPLOY IN A CRASH. *TR
TL*THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED. THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V282000 (AIR BAGS , ELECTRICAL SYSTEM) WAS RECEIVED IN OCTOBER OF 2014. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TIPM FLASHED AND THE CONTACT WAS INFORMED THAT THE OCCUPANT RESTRAINT CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
I NOTICED THE LIGHT FLASHING ON AND OFF WHILE DRIVING INTO TOWN, IT WAS A CLOUDY DAY AND THE LIGHTS HAD COME ON AUTOMATICALLY, IT HAS HAPPENED SEVERAL TIMES SINCE THIS AND I AM CONCERNED ABOUT A SHORT IN THE SYSTEM WHICH COULD CAUSE A FIRE AND DO A LOT OF DAMAGE TO VEHICLE OR MYSELF. *TR
WHILE DRIVING MY 2012 JEEP LIBERTY AT ABOUT 10-15 MPH, ON TWO DIFFERENT OCCASIONS DASHBOARD LIGHTS WILL SUDDENLY APPEAR AND THE VEHICLE AUTOMATICALLY TURNS OFF IN MID DRIVING. NO CURRENT RECALLS FOR THIS PARTICULAR JEEP LIBERTY MODEL. THIS IS MAJOR ISSUE SAFETY ISSUE AND I HAVE HOPES THAT THE ISSUE WILL BE PROPERLY ADDRESSED BY JEEP. *TR
HAVE A JEEP LIBERTY 2012 WITH RETRACTABLE ROOF. HAVE HAD LEAKING PROBLEMS SINCE I'VE OWNED THE JEEP. IT IS NOW IN THE ELECTRICAL AND HOPING IT DOESN'T CATCH FIRE OR SOMETHING. THEY HAVE TRIED TO FIX, THERE IS NO FIX FOR THIS PROBLEM. THEY ONLY MADE ONE YEAR OF THE LIBERTY WITH THE RETRACTABLE ROOF BECAUSE OF THIS PROBLEM. MY WORRY IS THAT NOW IT'S IN THE ELECTRICAL PART OF THE JEEP. IS THIS A SAFETY ITEM? *TR
AIR BAG LIGHT CAME ON, WILL NOT GO OFF. TAKING IT IN TO DEALER, TOLD NOT A WARRANTY ITEM. ONLINE FORUM INDICATES THIS IS A COMMON PROBLEM FROM A DEFECTIVE COMPONENT, WHAT IF SOMEONE CANNOT AFFORD THE $1000 REPAIR? *TR
MY AIR BAG LIGHT HAS COME ON, AND REMAINS ON, FOR NO REASON. NO ACCIDENTS, LARGE POT HOLES HIT TO CAUSE ANY POSSIBLE ELECTRICAL MALFUNCTION. THE AIR BAG HAS NOT DEPLOYED. IT APPEARS TO BE AN ELECTRICAL MALFUNCTION. *TR
WHILE DRIVING MY 2012 JEEP LIBERTY AT ABOUT 30-40 MPH, ON THREE DIFFERENT OCCASIONS THUS FAR, ALL DASHBOARD LIGHTS SUDDENLY APPEAR AND THE VEHICLE AUTOMATICALLY TURNS OFF IN MID DRIVING. NO CURRENT RECALLS FOR THIS PARTICULAR JEEP LIBERTY MODEL. THIS IS MAJOR ISSUE SAFETY ISSUE AND I HAVE HOPES THAT THE ISSUE WILL BE PROPERLY ADDRESSED BY JEEP. *TR
VEHICLE WAS PARKED AND TURNED OFF. CAR ALARM SOUNDED DUE TO LOUD VIBRATION NOISE NEARBY. WHEN WENT OUT TO CAR TO RESET, THE DASH LIGHT INDICATED REAR GATE LIFT OPEN. CHECKED GATE AND IT WAS SECURELY LATCHED, AS WAS THE WINDOW. RESET ALARM AND WENT BACK INSIDE. I WAS NOTIFIED AGAIN THAT ALARM WAS SOUNDING AND HAD TO TURN THE ALARM OFF COMPLETELY. KEPT GETTING WARNING THAT GATE LIFT WAS OPEN WHICH IT WAS NOT. INTERIOR DOME LIGHT KEPT COMING ON. STARTED CAR AND SHUT IT OFF AFTER SEVERAL MINUTES..GATE LIFT INDICATOR STILL SHOWING UP. FINALLY GAVE UP AND IGNORED IT AFTER HAVING OPENED AND SHUT GATE AND SEPARATE WINDOW LATCHES SEVERAL TIMES. THE LIGHT FINALLY WENT OUT AFTER SEVERAL HOURS...NEITHER THE GATE OR THE WINDOW WERE EVER FOUND TO NOT HAVE BEEN SECURE. *TR
I PURCHASED A NEW 2012 JEEP LIBERTY FROM A DEALERSHIP IN SEPTEMBER OF 2012. THE VEHICLE HAS P235/60R18 FORTERA HL TIRES ON IT. THE ADVERTISED MILEAGE ON THIS TIRE IS 60K MILES. I WAS TOLD THAT WHEN THESE TIRES ARE PUT ON NEW VEHICLES THAT THEY ARE SUB-STANDARD. MY CAR NOW HAS 30,200 MILES AND THE TIRES ARE WORN SMOOTH WITH NORMAL DRIVING. GOODYEAR SAID THAT THEY WOULD REPLACE THE 4 TIRES FOR $623.00. WHEN I RESEARCHED THE REVIEWS, MY SITUATION WAS RATHER COMMON. THE TIRES ARE UNSAFE TO DRIVE ON IN THEIR CURRENT CONDITION AND WHEN THE PUBLIC RELIES ON AN ADVERTISED MILEAGE OF 60K MILES, THIS IS A BLATANT MISREPRESENTATION OF THE PRODUCT. *JS
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS CONTINUOUSLY ILLUMINATED. THE FAILURE RECURRED ONCE. THE VEHICLE WAS NOT TAKEN TO A MECHANIC FOR DIAGNOSIS OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 32,200...UPDATED 12/29/14 *BF UPDATED 01/12/15. *JB
WE BOUGHT THE 2012 JEEP LIBERTY LAST YEAR AND THE AIRBAG LIGHT CAME ON RANDOMLY LAST WEEK WHEN I STARTED IT AND HASN'T TURNED OFF. I CALLED THE DEALERSHIP AND THEY SAID IT WOULD BE $125.00 TO DIAGNOSE THE PROBLEM THEN MORE MONEY TO FIX IT. AFTER RESEARCHING ONLINE AND NOT HAVING THE MONEY TO FIX THIS ISSUE I AM AFRAID THAT THE AIRBAGS MIGHT DEPLOY WHILE I AM DRIVING. *TR
DRIVER'S SIDE LOCK FLUTTERS UP AND DOWN RAPIDLY EVERY TIME THE CAR LOCKS EVEN WHEN THE ENGINE IS RUNNING. MAKES A LOUD AND STARTLING NOISE THAT IS DANGEROUS WHEN DRIVING. SOMETIMES THE DOOR GETS STUCK FROM THE INSIDE BECAUSE OF THE LOCK ISSUE AND THE DRIVER CANNOT EXIT THE VEHICLE FROM THAT SIDE. *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2012 Jeep Liberty → · Every Liberty year → · How the figures are calculated →