2004 Jeep Liberty complaints

SLID ON ICE SLAMMED INTO BANK HARD, FLIPPED AROUND SLID ON SIDE OF THE CAR. THE CAR, FLIPPED BACK AROUND AND SLID ON THE OTHER SIDE THEN BACK UP ON THE WHEELS. THE AIRBAGS DID NOT DEPLOY WHEN I SLAMMED INTO THE BANK. BUT I HAVE THE BRUISES WHERE THE SEAT BELTS WORKED. *TR

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND THE NEEDED PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT THE HEAD LIGHTS FAILED. THE CONTACT REACTIVATED THE LIGHTS AND THEY RESUMED NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 76,845. *TR

THERE WAS A LOUD POP AND THE FRONT WHEEL STARTED WOBBLING AND I COULD NOT MOVE THE CAR, AND ACCORDING TO OPELIKA FORD CHRYSLER DODGE JEEP, MY LOWER BALL JOINT BROKE . MY COMPLAINT: MY VEHICLE HAS BEEN AT THE DEALERSHIP IN OPELIKA, AL FOR A MONTH WITH PROMISES OF THE PARTS COMING IN, BUT AS OF TODAY, 2/25/2014, ARE STILL NOT THERE. ALTHOUGH, THE DEALERSHIP IS COVERING THE CHARGE, HAD I KNOWN IT WAS GOING TO TAKE THIS LONG, I'M SURE I COULD HAVE HAD IT REPAIRED WITH ALL OF THE RENTAL CAR EXPENSES I HAVE INCURRED. THIS IS HARSH LESSON ABOUT DEALING WITH A DEALERSHIP. THANK YOU. *TR

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE REVERSING FROM A DRIVEWAY, THE POWER STEERING BECAME INOPERABLE AND MADE IT DIFFICULT FOR THE CONTACT TO TURN THE STEERING WHEEL. THE CONTACT ADDED POWER STEERING FLUID TO THE VEHICLE AND THE FAILURE CEASED. TWO DAYS LATER, THE FAILURE RECURRED. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE RACK AND PINION WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 132,000. UPDATED 3/31/14*CN

MY JEEPS AIRBAG FAILED AFTER VEHICLE CRASHED INTO A BUSH AND ROLLED 60-80 FEET DOWN AN EMBANKMENT AFTER HITTING AN ANIMAL ON AN ICY ROAD.. MY CONCERN IS THAT I WAS NOT NOTIFIED BY MY DEALER (TAYLOR & SONS, PONDERAY IDAHO) OR BY CHRYSLER REGARDING ANY SAFETY RECALLS UNTIL AFTER THE CRASH. I FOUND OUT ABOUT RECALLS AFTER MY INSURANCE AGENT GAVE ME A LIST OF RECALLS RECENTLY . *TR

CHRYSLER NOT FULFILLING NHTSA 13V-252 SAFETY RECALL TO PROTECT REAR FUEL TANK FROM EXPLOSION BY INSTALLING A TRAILER HITCH. SPITZER DODGE OF MANSFIELD, OHIO CONTINUES TO HAVE "NO PARTS" FOR THIS RECALL, BUT I COULD PAY TO HAVE THEM INSTALL ONE. *TR

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT THE DOOR LOCKS FAILED TO LOCK PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE MOTORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 04V111000 (LATCHES/LOCKS/LINKAGES). THE FAILURE MILEAGE WAS NOT AVAILABLE.

2004 JEEP LIBERTY 4X2 HAS SPEED WOBBLE, THROWS THE JEEP SIDE TO SIDE AND IS INCREASING IN SWAY MONTHLY IF NOT DAILY. NOW WHEN YOU LIFT OFF THE ACCELERATOR TO SLOW DOWN THE JEEP THROWS ITSELF TO THE RIGHT. WHEN THE JEEP HAS FOUR PEOPLE IN IT AND SOME WEIGHT IN THE REAR TRUNK AREA IT IS NOT NOTICED BUT WHEN IT IS JUST THE DRIVER OR ONE OTHER PASSENGER THE SPEED WOBBLE IS NOTICEABLE. IT IS CAUSES THE STEERING TO BE EXTREMELY LOOSE AND SLOPPY SO MUCH TO THE POINT THAT AN ATTEMPT TO AVOID ROAD DEBRIS MAY THROW THE JEEP INTO A DEATH ROLL BECAUSE IT IS ALREADY CENTER OF GRAVITY CHALLENGED BEING A STOCK JEEP WITH NO MODIFICATIONS, JEEPS ARE MADE THIS WAY BUT THE STEERING IS EVEN MORE DANGEROUS NOW THEN EVER. OUR JEEP WAS PURCHASED IN FLORIDA AND NOW I AM RETIRED MILITARY LIVING IN VIRGINIA ALONG THE COAST LIKE IN FLORIDA I BELIEVE OUR JEEP LIBERTY NEEDS TO MEET THE RECALL STANDARDS AS THE ONES LISTED IN THE "SUSPENSION REAR LOWER CONTROL ARM" RECALL. THIS IS A BAD SITUATION. *TR

NEARLY A COMPLETE, SUDDEN LOSS OF BRAKING. BARELY ABLE TO STOP WHEN PROCEEDING THRU A DRIVE THRU LANE. IF THIS WAS ANY NORMAL DRIVING SPEED, SERIOUS INJURY WOULD HAVE RESULTED. COMPLETE LOSS OF BRAKING FLUID IN RESERVOIR. NOT A SLOW LEAK!! PROBLEM WAS DETERMINED TO BE A RUSTED BRAKE LINE ON THE FRONT PASSENGER SIDE. DRIVER SIDE WAS JUST AS RUSTED. THE RESULTING HOLE WAS SO LARGE THAT THE FLUID WOULD GUSH OUT IN A 1/8 INCH STREAM. IT APPEARS THE BRAKE LINE ATTACHED TO THE BRAKE CALIPER IS EXTREMELY PRONE TO RUST AT THE JOINT BETWEEN THE RUBBER AND METAL PORTION OF THE HOSE. THERE SHOULD BE A RECALL ON THIS ITEM, ESPECIALLY IN AREAS OF THE COUNTRY PRONE TO CORROSION ISSUES. *TR

TL-THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED WHILE TRAVELING APPROXIMATELY 40 MPH,THE FRONT DRIVER'S SIDE SEAT HEATER WAS ACTIVATED AND BURNED A HOLE IN THE BOTTOM SEAT CUSHION. THE CONTACT WAS ABLE TO CONTINUE DRIVING. THERE WAS NO PERSONAL INJURY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 170,000. JS

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE); HOWEVER, THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE SERVICED UNDER RECALL BECAUSE THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED AND THEY WERE UNABLE TO PROVIDE AN EXPECTED DATE THAT THE PART WOULD BE AVAILABLE. THERE ARE NO FAILURES AT THIS TIME. UPDATED 4/4/14*CN UPDATED 04/23/14

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) ONE YEAR AGO AND STATED THAT THE REASONABLE TIME FOR REPAIR HAD SURPASSED. BOTH THE DEALER AND THE MANUFACTURE WERE NOTIFIED. THE DEALER WAS UNABLE TO PROVIDE A TIME FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT STATED THAT THE AIR BAG AND SEAT BELT LIGHTS WERE BOTH ILLUMINATED.

2004 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO GAS TANK RECALL NOTICE. *SMD THE CONSUMER ALSO STATED, THE TRANSMISSION DID NOT SHIFT PROPERLY.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HOWEVER, THE RECALL HAD SURPASSED A REASONABLE TIME FOR REPAIR. THE DEALER WAS CONTACTED AND STATED THAT BECAUSE THE RECALL WAS IN LITIGATION, NO FURTHER INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

SUDDENLY HAD A HARD TIME TURNING CAR. CHECKED POWER STEERING AND IT WAS EMPTY. I PUT SOME IN AND NOTICED THERE WAS A LEAK. NOTHING LEADING UP TO THIS POINT INDICATED A LEAK. *TR

I AM WRITING IN REGARDS TO A SAFETY RECALL ON MY 2004 JEEP LIBERTY THAT WAS ISSUED IN JUNE 2013. THE RECALL EXISTS AS THE FUEL TANK CAN RUPTURE AND CAUSE FIRES IN REAR-END COLLISIONS. THE NHTSA DID A THREE YEAR INVESTIGATION THAT SHOWED 51 PEOPLE DIED IN FIERY CRASHES IN JEEPS WITH GAS TANKS POSITIONED BEHIND THE REAR AXLE. TO ALLEVIATE THIS PROBLEM CHRYSLER IS TO INSTALL A TOW HITCH FREE OF CHARGE. I HAVE MADE NUMEROUS PHONE CALLS TO MY LOCAL CHRYSLER DEALERSHIP AND THEN ALSO CONTACTED CHRYSLER AT THEIR 1-800 NUMBER. DESPITE THESE PHONE CALLS NO ONE COULD PROVIDE AN ANSWER AS TO WHEN THIS POTENTIAL LIFE THREATENING PROBLEM WOULD BE FIXED. ABOUT TWO WEEKS AGO I RECEIVED A LETTER IN THE MAIL FROM CHRYSLER GROUP LLC INFORMING ME OF THE RECALL (AS IF I WAS UNAWARE) AND THAT THE PARTS REQUIRED ARE CURRENTLY UNAVAILABLE. SO THIS RECALL HAS BEEN IN EFFECT SINCE JUNE AND THERE IS NO CLEAR DATE THAT MY VEHICLE WILL BE EQUIPPED WITH A TOW HITCH TO PREVENT A FIERY CRASH. IT IS APPARENT THROUGH NEWSPAPER ARTICLES THAT CHRYSLER HAS BEEN RELUCTANT TO ISSUE THE RECALL AND IT IS SPECULATED THAT THEY DID SO AS TO NOT HURT THEIR IMAGE AND FINANCES. ALSO TO AVOID A PUBLIC RELATIONS NIGHTMARE AND BEING FORCED TO PROVIDE THE RECALL AFTER POTENTIAL PUBLIC HEARINGS WITH WITNESSES PROVIDING DETAILS OF DEADLY CRASHES INVOLVING JEEPS. IT IS APPEARS THAT CHRYSLER IS TRYING TO AVOID THIS REPAIR DUE TO COST. IT HAS BEEN SEVEN MONTHS SINCE THE RECALL AND NOT A SINGLE VEHICLE HAS BEEN REPAIRED. IT IS ALSO

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HAD SURPASSED A REASONABLE TIME FOR REPAIR. THE DEALER WAS CONTACTED AND STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURE WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. UPDATED 3/5/14*CN UPDATED 03/20/14

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, ANOTHER VEHICLE CRASHED INTO THE REAR PASSENGER'S SIDE AND THE VEHICLE CAUGHT ON FIRE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO HER BACK, NECK, LEFT ARM, AND LEFT LEG. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED NHTSA RECALL NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) SURPASSED THE REASONABLE TIME FOR REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THERE ARE NO FAILURES AT THIS TIME.

TL* THE CONTACT OWNS 2004 JEEP LIBERTY. WHILE DRIVING DOWN A HILL AT 40 MPH, THE CONTACT CRASHED INTO AN OBJECT IN THE ROAD AND SMOKE EMITTED FROM THE VEHICLE. THE CONTACT MERGED OFF OF THE ROAD AND NOTICE THAT THE VEHICLE WAS ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE EMERGENCY RESPONSE TEAM WAS NOTIFIED. THE FIRE CHIEF STATED AND REPORTED THAT THE FIRE MORE THAN LIKELY BEGAN IN THE REAR. THE CONTACT SUSTAINED BURNS TO HIS LOWER LEG. THE VEHICLE WAS NOT INSPECTED OR DIAGNOSED BUT DEEMED AS TOTALED. THE MANUFACTURER WAS NOT NOTIFIED OF THE INCIDENT. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND THE PART NEEDED TO REPAIR THE VEHICLE WOULD NOT BECOME AVAILABLE FOR ANOTHER FULL MONTH. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NO ACCIDENT, RECALL FOR GAS TANK COLLISION. FIRE EXPLOSION DANGER. THIS HAS BEEN REPORTED BY YOUR AGENCY.. CHRYSLER HAS NOT YET BEGUN THE RECALL AS REPORTED BY NHTSA. THEY HAVE INFORMED THAT THE RECALL WILL START SOON. THAT WAS IN JUNE, OCTOBER AND THEN AGAIN IN DECEMBER. AS THIS IS A CRUCIAL SAFETY ISSUE, I ASSUME YOUR AGENCY MUST WANT THIS RESOLVED. [XXX] FROM NHTSA HAS TOLD ME THAT YOUR AGENCY HAS NOT SIGNED OFF ON THE RESOLUTION. IF SOMEONE DIES OR IS INJURED AS A RESULT OF THIS NON- ACTION WHERE DOES THE LIABILITY LIE? PLEASE ADVISE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE VEHICLES HEADLIGHTS WILL FLASH ON AND OFF WHILE DRIVING. IT WILL BE INTERMITTENT AND LAST FOR 1-5 SECONDS. THEY THEN HAVE ALWAYS COME BACK ON AND STAYED ON BUT WE NEVER KNOW WHEN IT WILL HAPPEN OR IF THE LIGHTS WILL COME BACK ON. THIS HAS HAPPENED SEVERAL TIMES AND THERE IS ALWAYS A CLICKING SOUND IN THE DASH. THIS IS A VERY DANGEROUS SITUATION. AFTER SEARCHING THIS ISSUE ON THE INTERNET IT SEEMS TO BE AN ON GOING PROBLEM COVERING SEVERAL YEARS OF JEEP LIBERTY. I CAN NOT BELIEVE THAT CHRYSLER HAS NOT BEEN MADE TO FIX THIS SAFETY ISSUE. WHAT WILL IT TAKE TO MAKE THIS HAPPEN? I GUESS NO ONE WAS KILLED OR MAYBE NOT ENOUGH PEOPLE WERE KILLED YET. *TR

I ROLLED DOWN MY PASSENGER WINDOW AND WHEN I WENT TO ROLL IT BACK UP IT WOULD NOT ROLL BACK UP. IT JUST KEPT SLIDING DOWN. I HAD TO BUY A SUCTION CUP TO KEEP IT UP UNTIL I COULD GET THE PART TO FIX IT. SINCE THEN IT HAS HAPPENED TO MY REAR PASSENGER AND REAR DRIVER WINDOWS ALSO. *TR

CALLED JEEP AND STILL NO ANSWER AS TO WHEN THEY ARE GOING TO COMPLY WITH GOVERNMENT SAFETY REGULATIONS. I'M STILL WAITING ON A HITCH FOR MY JEEP. AT THIS POINT IF I DO HAVE A ACCIDENT AND AN INCIDENT OCCURS I'M SURE THIS WOULD BE CONSIDERED A NON COMPLY TO GOVERNMENT REGULATIONS. ALL I'M ASKING FOR IS EITHER THEY FIX THE ISSUE OR GIVE ME FTV ON MY JEEP SO I CAN BUY A SAFER CAR. SORRY TO SAY THIS IS THE TYPE OF ISSUES THAT CAUSE ME NOT TO WANT TO GET ANOTHER JEEP. FORD OR CHEVY NEXT TIME.. *TR

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE BEGAN TO SWERVE VIOLENTLY. THE VEHICLE WAS INCLUDED IN TWO SEPARATE RECALLS ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBERS: 13V252000 (FUEL SYSTEM, GASOLINE, AND STRUCTURE) AND 12V085000 (SUSPENSION). THE CONTACT STATED THAT THE VEHICLE WAS NOT SERVICED UNDER THE RECALL BECAUSE THE REMEDY PARTS WERE UNAVAILABLE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 131,000.

THE REAR DRIVER'S SIDE WINDOW FELL OUT OF THE TRACK; I TRIED ROLLING THE WINDOW UP BUT NOTHING HAPPENED. THIS IS THE SECOND TIME THE WINDOW REGULATOR HAS BROKEN. APPARENTLY, THIS IS A COMMON PROBLEM WITH OLDER JEEP LIBERTY MODELS AND FROM WHAT I HAVE READ, THE REGULATOR IS MADE OF PLASTIC INSTEAD OF METAL AND THE PART IS MADE TO BREAK OFTEN. I AM TIRED OF FIXING THE PROBLEM AGAIN AND AGAIN!

JEEP WINDOW REGULATORS ARE DEFECTIVE. THE DRIVER'S WINDOW MADE A LOUD NOISE AND FELL INTO THE DOOR. ESTIMATED REPAIR AT THE CHRYSLER DEALERSHIP WAS $300 - $400 FOR A SMALL PLASTIC PIECE. WITHIN SIX MONTHS, THE REMAINING THREE WINDOWS REGULATORS HAVE FAILED AND ALL WINDOWS ARE NOW HELD IN PLACE WITH A PLASTIC ZIP TIE DUE TO THE HIGH COST OF REPAIR/REPLACEMENT AND CHRYSLER'S REFUSAL TO ACCEPT RESPONSIBILITY FOR FAULTY DESIGN OR BELOW STANDARD EQUIPMENT. BEING UNABLE TO OPEN THE VEHICLE'S WINDOWS IS DEFINITELY A SAFETY HAZARD FOR SEVERAL REASONS. CERTAINLY DO NOT WANT TO BE PULLED OVER AND NOT COMPLY WITH AN OFFICER'S REQUEST TO ROLL THE WINDOW DOWN - AND IF YOU OPEN THE DOOR INSTEAD OF ROLLING THE WINDOW DOWN - THAT WILL BE PERCEIVED AS A THREAT TO THE OFFICER AND ONLY LEAD TO A BAD SITUATION. THERE ARE SO MANY JEEP OWNERS WITH THE SAME COMPLAINT, PLEASE INVESTIGATE THIS MATTER FOR THE SAFETY OF ALL DRIVERS SINCE CHRYSLER IS IGNORING THEIR RESPONSIBILITY. *TR

UNABLE TO GET VEHICLE FIXED UNDER - RECALL N46 [email protected] HAS RESPONDED TO MY REQUEST WITH THE FOLLOWING: THANK YOU FOR CONTACTING THE JEEP CUSTOMER ASSISTANCE CENTER. WE WOULD LIKE TO APOLOGIZE FOR THE DELAY [XXX]. WE HAVE PROPOSED A SOLUTION TO THE CONCERN TO NHTSA. CURRENTLY, WE ARE WAITING FOR NHTSA'S CONCURRENCE OF THE PROPOSED RESOLUTION. UNTIL WE HAVE NHTSA AUTHORIZATION STATING THAT THE PROPOSED REPAIR IS SUITABLE, UNFORTUNATELY, WE ARE IN THE SAME SITUATION THAT YOU ARE. WE ARE WAITING. : CUSTOMER SERVICE REPRESENTATIVE JEEP CUSTOMER ASSISTANCE CENTER FOR ANY FUTURE COMMUNICATIONS RELATED TO THIS EMAIL, PLEASE REFER TO THEFOLLOWING INFORMATION: REFERENCE NUMBER:[XXX] EMAIL CASE NUMBER: [XXX] REPLY LINK: HTTP://WWW.CHRYSLER.COM/WCCS/BRAND_FORMS/US/REPLY.JSP?TRK_ID=KMM8343780V82661L0KM& PLEASE APPROVE THE PLAN TO REPAIR THE VEHICLES SO THAT JEEP CAN BEGIN REPAIRING VEHICLES. THANKS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I HAVE A JEEP LIBERTY (2004, 2WD, V6) AND HAVE A PROBLEM WITH THE HEADLIGHTS TURNING OFF FOR A SECOND AND THEN BACK ON FOR NO APPARENT REASON. WHEN THIS HAPPENS THE RELAY CAN BE HEARD OPENING AND CLOSING. UNFORTUNATELY I HAVE NOT BEEN ABLE TO FIND AN ACCURATE ELECTRICAL SCHEMATIC (THE ONE IN THE HAYES BOOK DOES NOT SEEM TO AGREE WITH THE WIRING IN THE CAR). [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE WINDOW MOTOR REGULATORS FAIL EXTREMELY OFTEN--ON AVERAGE, ONE FAILS EVERY 6 MONTHS. THIS SOMETIMES HAPPENS WHILE DRIVING, AND THE WINDOW CRASHES DOWN INTO THE DOOR. IT IS EXTREMELY DISTRACTING TO HEAR THE WINDOW FALL WHILE YOU ARE DRIVING, THE SUDDEN THUD COULD DISTRACT THE DRIVER ENOUGH TO CAUSE A CRASH, AND ANY CHILDREN OR PETS IN THE CAR ARE NOT ONLY EXPOSED TO THE ELEMENTS, BUT ARE AT RISK OF FALLING OUT OF THE VEHICLE. OTHER TIMES, THE WINDOW FALLS WHILE THE CAR IS PARKED AND THE CAR IS OPEN FOR THE WORLD TO ENTER. I HAVE SPENT THOUSANDS OF DOLLARS ON WINDOW MOTOR REGULATORS FOR THIS VEHICLE. I PURCHASED IT USED IN FEBRUARY 2009, THE FIRST WINDOW MOTOR REGULATOR FAILED LESS THAN 90 DAYS LATER AND ONE HAS FAILED EVERY 6 MONTHS SINCE. CHRYSLER REFUSES TO ACKNOWLEDGE MY REQUESTS OR RECTIFY THE SITUATION, DESPITE A DOZEN MECHANICS HAVING TOLD ME THAT THIS IS A KNOWN DEFECT. *TR

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 55 MPH AND ATTEMPTING TO AVOID STRIKING A BEAR, THE VEHICLE FLIPPED OVER AND CRASHED INTO A DITCH. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED LACERATIONS TO THE HEAD, WHICH REQUIRED THREE STAPLES. THE FRONT PASSENGER SUSTAINED A CONCUSSION AND BACK INJURIES. A POLICE REPORT WAS FILED OF THE INCIDENT AND THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 134,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 25 MPH UP A CURVY ROAD, THE CONTACT DEPRESSED THE BRAKES GENTLY TO MAKE A TURN AND LOST CONTROL OF THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE SWERVED OFF THE ROADWAY AND CRASHED INTO A TREE. THE VEHICLE WAS DESTROYED. THE CONTACT WAS NOT INJURED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 190,000.

HEADLIGHTS BEGAN TURNING THEMSELVES OFF AND ON WHILE CAR WAS DRIVING AT NIGHT ALONG HIGHWAY. AUDIBLE CLICKING HEARD EACH TIME THE LIGHTS WOULD CYCLE OFF OR ON. *TR

ENGINE OVERHEATED ON THE HIGHWAY MECHANIC SAID THAT THE JEEP HAD A BLOWN HEAD GASKET. *TR

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 12V085000 (SUSPENSION) HOWEVER, THE PART NEEDED TO REMEDY THE DEFECT WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THE REAR LOWER CONTROL ARM ON MY 2004 JEEP LIBERTY HAS FRACTURED. IT APPEARS TO BE HEAVILY RUSTED. *TR

FOR OVER TWO YEARS, MY HEADLIGHTS HAVE FLICKERED. SEVERAL INSTANCES ARE RAPID FIRE, A FEW HAVE BEEN FOR SEVERAL SECONDS. A RELAY TYPE SOUND WILL INDICATE THAT IT IS CLICKING OFF AND ON AS WELL. NO INTERIOR LIGHTS ARE EFFECTED. I DO NOT DRIVE MY JEEP AT NIGHT, IF AT ALL POSSIBLE. IF I DO, I TRAVEL AS CLOSE TO A TRACTOR TRAILER, AS I CAN SAFELY GET. I WILL NOT DRIVE THE CAR OUT OF TOWN ANYMORE. I REPORTED THE ISSUE TO MY DEALER'S SERVICE DEPARTMENT, WHO CLAIMED THEY HAVE NEVER HEARD OF THE PROBLEM. *TR

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT THE DRIVER'S SIDE POWER WINDOW FAILED. THE VEHICLE WAS REPAIRED AND DIAGNOSED WITH A FAILED REGULATOR. THE CONTACT STATED THAT THE PROBLEM HAS RECURRED IN THE OTHER WINDOWS IN THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 75000.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE ENTERING A PARKING SPACE WITH THE BRAKES ENGAGED, THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO ANOTHER VEHICLE. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 40,560.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED REFERENCED NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE MANUFACTURER WAS NOTIFIED. THE MANUFACTURER ADVISED THAT THE PART NEEDED TO COMPLETE THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES.

IN MARCH I TRIED TO ROLL UP MY FRONT PASSENGER WINDOW AND IT MADE AN AWFUL SOUND AND THEN DROPPED ALL THE WAY DOWN. I TOOK IT TO THE DEALERSHIP AND THEY SAID THE CABLE BROKE AND IT COST ME $300! A MONTH LATER THE SAME THING HAPPENED WITH MY BACK DRIVERS SIDE WINDOW AND ANOTHER $300! LAST NIGHT I WAS PULLING INTO MY GARAGE AND WENT TO ROLL UP THE FRONT DRIVERS SIDE WINDOW AND WOULDN'T YOU KNOW...THE SAME THING HAPPENED! 3 WINDOWS IN 6 MONTHS IS ABSOLUTELY RIDICULOUS! JEEP NEEDS TO RECALL THIS AND FIX IT AND I NEED MY MONEY BACK! I HAVE BEEN READING REVIEWS AND THIS IS A COMMON PROBLEM WITH JEEP LIBERTY'S. I GUESS THEY USED CHEAP PARTS AND BREAK ALL THE TIME ACCORDING TO OTHER JEEP OWNERS. PLEASE HAVE THEM FIX THIS ISSUE ASAP! *TR

DRIVER SIDE BACK LEFT WINDOW REGULATOR HAS FAILED TWICE. FROM MY RESEARCH, THIS IS A COMMON PROBLEM FOR THE JEEP LIBERTY. *TR

2004 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO UNSATISFACTORY CUSTOMER SERVICE AT DEALERSHIP AND SEEKS REIMBURSEMENT. *SMD THE CONSUMER STATED AFTER PURCHASING THE VEHICLE, HE WAS ADVISED BY THE LOCAL DEALERSHIP NOT TO INSTALL A TRAILER HITCH, AS CHRYSLER WOULD INSTALL IT IN THE BEGINNING OF JULY 2013. THE CONSUMER IS DISABLED AND HE NEEDED TO RELOCATE AND NEEDED A TRAILER TO PULL A U-HALL TO MOVE. AFTER REPEATED ATTEMPTS WITH JEEP/CHRYSLER, HE WAS TURNED DOWN WITH A VARIETY OF EXCUSES. THE CONSUMER WAS FINALLY FORCED TO HAVE A HITCH PROFESSIONALLY INSTALLED.

I CALLED CHRYSLER REGARDING RECALL 13V252000, AS LISTED ON THIS SITE. I WAS ADVISED THAT MY 2004 JEEP LIBERTY WAS NOT PART OF THE RECALL. WHEN ASKED WHAT WAS DIFFERENT ABOUT MY 2004 JEEP LIBERTY VERSUS THOSE INVOLVED IN THE RECALL I WAS TOLD THAT THEY DIDN'T KNOW, JUST THAT THE VIN NUMBER WASN'T INCLUDED IN THE RECALL. *TR

HAD JUST DRIVEN MY 2004 JEEP LIBERTY ON FREEWAY FROM FORT LAUDERDALE TO MIAMI INTERNATIONAL AIRPORT WITH NO ADVANCE WARNING, NOISES ETC. AFTER PARKING FOR A BRIEF PERIOD I ATTEMPTED TO STEER THE VEHICLE OUT OF TIGHT PARKING SPOT AND THE FRONT UPPER RIGHT BALL JOINT SNAPPED OUT OF PLACE AND SUBSEQUENTLY THE TIRE ITSELF. VEHICLE WAS TOWED TO THE NEAREST CHRYSLER DEALERSHIP AND THEY INFORMED ME THAT BOTH THE FRONT CONTROL ARMS, UPPER BALL JOINTS WOULD HAVE TO BE REPLACED AS IT IS LIKELY THE LEFT BALL JOINT WILL FAIL WITH OR WITHOUT NOTICE AND WOULD BE A SAFETY HAZARD TO DRIVE IT WITHOUT BOTH BEING REPLACED. THE JEEP HAD JUST RECENTLY, AUG 2012 HAD A RECALL NOTICE TO REPLACE THE REAR UPPER CONTROL ARMS/BALL JOINTS, AND ALSO IN 2006 THE LOWER FRONT CONTROL ARMS/BALL JOINTS. CALLED CHRYSLER DIRECTLY TO ADVISE OF THE MOST RECENT BALL JOINT FAILURE TO A VEHICLE THAT IS IN OTHERWISE EXCELLENT CONDITION WITH ONLY 55,000 MILES. BASED ON THE PREVIOUS RECALL NOTICES REGARDING CONTROL ARMS/BALL JOINTS REQUESTED ASSISTANCE WITH THE MOST RECENT ISSUE. THEY REFUSED TO OFFER ANY ASSISTANCE. IT IS OBVIOUS CHRYSLER IS AND HAS BEEN HAVING ISSUES WITH CONTROL ARMS/BALL JOINTS ON THIS YEAR AND MODEL, AND UPON FURTHER RESEARCH MANY OTHER YEARS AND MODELS. THE ISSUE POSES A HUGE SAFETY RISK TO OTHER UNSUSPECTING OWNERS OF THE 2004 JEEP LIBERTY AND SIMILAR MAKES AND MODELS THAT WITH LITTLE OR NO WARNING THIS ISSUE COULD OCCUR ON A HIGHWAY AT ANY SPEED RESULTING IN POTENTIALLY TRAGIC CONSEQUENCES. CONS

IGNITION SWITCH FAILED WITHOUT WARNING WHILE TRANSPORTING DISABLED PERSON. AGAIN!!!!! THIS IS THE 2ND TIME THIS SAME PART HAS FAILED ON THIS VEHICLE - IT IS A TINY, SMALL "POT METAL"/NYLON PART THAT IS A WEAK LINK IN THIS SUPPOSEDLY OTHERWISE STURDY RIG, AND THE ONLY FIX AFTER ALL THIS TIME OF REPEATED FAILURES IS TO REPLACE THE ENTIRE STEERING COLUMN, RATHER THAN ONLY THE OFFENDING PART, AGAIN. THIS YEAR, THE PART LASTED FOR FAR LESS TIME THAN THE ORIGINAL PART - FOR ONLY 4 YEARS AND 48,000 MI. IT IS A DANGEROUS SITUATION WHEN A CAREFUL AND CONSCIENTIOUS DRIVER IS UNABLE TO RELY ON A VEHICLE USED TO TRANSPORT A WHEELCHAIR-BOUND PERSON. THIS JEEP IS A ONE-OWNER VEHICLE AND IS REGULARLY MAINTAINED AND CARED FOR BY THE DEALERSHIP AND OTHER AUTHORIZED SERVICE CENTERS. (IN 2009, IT TOOK MONTHS TO GET THE PART) THIS ISSUE SHOULD BE CONSIDERED FOR RECALL. THE THING IS NOT GOING TO EXPLODE AND KILL SOMEONE, BUT LEAVING OCCUPANTS VULNERABLE (WITH NO WARNING) IS STILL A SERIOUS SECURITY ISSUE. *TR

MY DAUGHTER WAS RECENTLY INVOLVED IN A HEAD ON COLLISION WITH A TELEPHONE POLE UPON MAKING A TURN AT ABOUT 35MPH. THANK GOD SHE IS OKAY, BUT HER CAR, A 2004 JEEP LIBERTY 4D 4X4 LTD WAS TOTALED. THE AIRBAGS DID NOT DEPLOY IN THE ACCIDENT AND I WANTED TO REPORT THIS FAILURE. *TR

AS I PRESS THE UNLOCK BUTTON ON MY REMOTE THE DOOR REMAINS LOCKED. I NEEDED TO HAVE THE DOOR OPENED TO CHANGE THE TAILLIGHTS, BUT THE DOOR COULDN'T OPEN SO I TOOK IT TO THE DEALER SINCE I ONLY OWNED THE TRUCK FOR A YEAR.THEY SAID IT WOULD COST ME ABOUT $200.00 TO OPEN THE DOOR AND CHANGE THE BULB, . BECAUSE THE DOOR ACTUATOR WAS BUSTED.I COULDN'T AFFORD THAT BECAUSE THE BULB ONLY COST ME $5.99. I ONLY WANTED THE DOOR OPEN TO CHANGE THE TAILLIGHT MYSELF.WELL I RETURNED HOME ONLY TO TELL MY NEIGHBOR THE PROBLEM, HE TOOK OFF THE PANEL AND UN LOCKED THE DOOR CHANGED THE BULB IN 10 MINUTES AND TOLD ME THE PROBLEM IS THE PLASTIC HINGE NOT THE ACTUATOR , HE RIGGED A STRING SO THAT I CAN UNLOCK THE DOOR UNTIL I CAN FIND THE PART, BUT NO ONE SELLS THE PART.IT IS A SMALL LATCH THAT UNLOCKS THE DOOR. VERY SIMPLE. THE BEST PART IS NEIGHBOR FIXED IT FOR NOW FOR FREE!! *TR