NOTIFIED BY THE LOCAL REPAIR CHAIN WORKER THAT MY FRONT SUSPENSION NEEDED TO BE FIXED AS SOON AS POSSIBLE. THE REPAIR WOULD COST ABOUT 1800.00 OR SO. I JUST RECENTLY GRADUATED FROM SCHOOL & LIVE PAY CHECK TO PAY CHECK. I THEM CALLED THE LOCAL JEEP DEALERSHIP (SAM SWOPE JEEP) AND WAS CONFIRMED THAT THERE HAD BEEN PREVIOUS RECALLS RELATED TO THE LIBERTY''S SUSPENSION SYSTEM. I ALSO WROTE TO THE MANUFACTURER, BUT HAVE NOT HEARD ANYTHING FROM THEM. THE DEALERSHIP SAID THAT THE RECALL REPAIRS WERE TAKEN CARE OF. IF IT WAS" TAKEN CARE OF" THEN I SHOULDN'T HAVE THE SUSPENSION NEEDING REPAIR. EITHER THE RECALL REPAIR WAS SHODDY WORK. NOT ACTUALLY DONE. OR THE WORK WAS A TEMPORARY FIX. IN EITHER CASE, I NEED THE MANUFACTURER TO MAKE THE REPAIR AT NO COST TO ME & PROVIDE S LOANER VEHICLE WHILE THE REPAIR IS BEING MADE. REGARDING THE RECALL I FOUND THAT... . CONSEQUENCE: WHEN THE DRIVER CONTINUES TO OPERATE THE VEHICLE WITH THIS CONDITION, THE CONTAMINATION CAN LEAD TO CORROSION, ACCELERATED WEAR AND POSSIBLY SEPARATION FROM THE STEERING KNUCKLE CAUSING A LOSS OF VEHICLE STEERING CONTROL INCREASING THE RISK OF A CRASH. I HAVE TO TRAVEL THE HIGHWAYS AND ACROSS A BRIDGE TO GET TO AND FROM WORK. I DO NOT WANT TO BE A FATALITY OR BE THE CAUSE OF SOMEONE BEING A PART OF AN ACCIDENT OR FATALITY. THE MANUFACTURER SHOULD WANT TO MAINTAIN A GOOD CUSTOMER RELATIONSHIP AND HAVE A LOYAL CUSTOMER. ALSO, THE MANUFACTURER SHOULD WANT TO VALUE THEIR REPUTATION. *TR
2004 Jeep Liberty complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS UNABLE TO PROVIDE AN ESTIMATED DATE FOR REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT STATED THE THAT THE PART NEEDED WAS UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED AND THEY DID NOT KNOW WHEN THE REMEDY PART WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 08/11/2014*LJ UPDATED 08/12/2014 *JS
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD BE A REMEDY AVAILABLE BEFORE MAY OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THERE ARE NO FAILURES AT THIS TIME. UPDATED 8/11/14*CN UPDATED 08/19/14
ALMOST IN FIRE AND SHAKE ALL THE CAR BUT IM FINE . *JS
THERE IS A RECALL ON THIS VEHICLE THAT CAUSES FIRE WHEN HIT FROM BEHIND. JEEP/CHRYSLER HAS APPROVED THIS RECALL, AND SENT LETTERS OUT FIVE MONTHS AGO. THEY STILL HAVE NOT MOVED FORWARD WITH FIXING ANY JEEPS. *TR
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. DR
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE WOULD SLIGHTLY VIBRATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FRONT UPPER BALL JOINTS NEEDED TO BE REPLACED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 53,000. UPDATED 7/16/14*CN THE CONSUMER ALSO STATED, THE NEW BALL JOINT/CONTROL ARM CAUSED THE FRONT WHEEL BEARINGS TO BREAK, WHICH CAUSED THE STEERING TO WANDER AND MADE THE VEHICLE DIFFICULT TO CONTROL.
TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT STATED THAT THE REPAIR WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. THE DEALER INDICATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED THAT THE DEALER DID NOT HAVE THE PARTS. THERE WERE NO FAILURES AT THIS TIME.
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER 13V252000 ( FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 07/16/14 MA
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE MAY OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 07/28/14 MA THE CONSUMER WAS INFORMED THE PARS WERE NOT AVAILABLE. UPDATED 07/29/14
TL- THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) BUT WAS ADVISED BY THE DEALER THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE CONTACT RECEIVED THE NOTICE MONTHS AGO. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DYD
SAFETY RECALL N46/NHTSA 13V-252: SAFETY RECALL NOTICE WAS RECEIVED BY MAIL IN JANUARY 2014, CONTACTED DEALERSHIP AS DIRECTED TO SCHEDULE AN APPOINTMENT. DEALERSHIP SAID THEY HAD NO PARTS AND HAD NO IDEA WHEN THEY WOULD RECEIVE THE PARTS. CALLED THE CHRYSLER GROUP RECALL ASSISTANCE CENTER ON MAY 5, 2014. WAS TOLD THAT CHRYSLER STILL HAD NO PARTS AVAILABLE APPLICABLE TO THIS RECALL. FURTHERMORE, AND EVEN MORE CONCERNING, THERE IS NO PROJECTED TIME-TABLE FOR DISTRIBUTING THE APPROPRIATE PARTS TO DEALERSHIPS. THIS RECALL WAS ORIGINALLY ISSUED JUNE 19, 2013. I DO NOT FEEL THAT AN ENTIRE YEAR OR MORE IS AN APPROPRIATE TIME FRAME TO REMEDY THIS DEFECT WITHOUT CHARGE AND WITHIN A REASONABLE AMOUNT OF TIME, ESPECIALLY FOR A DEFECT THAT CAN CAUSE FUEL LEAKS AND POSSIBLE FIRES FROM A REAR END COLLISION. OUR HOUSEHOLD HAS TWO 2004 JEEPS THAT ARE AFFECTED BY THIS RECALL. WHEN CAN WE EXPECT A RESOLUTION FROM CHRYSLER? WHAT ARE THE REGULATIONS FOR COMPLETING SAFETY RECALLS? *TR
RECALL NOTIFICATION NHTSA 13V-252 WAS ISSUED ON 12/11/2013. RECALL NOTICE STATES "CHRYSLER IS MAKING ALL REASONABLE EFFORTS TO OBTAIN THE PARTS AS QUICKLY AS POSSIBLE. CHRYSLER WILL CONTACT YOU AGAIN BY MAIL, WITH A FOLLOW-UP NOTICE, WHEN THE REMEDY PARTS ARE AVAILABLE." THAT FOLLOW-UP NOTICE WAS NEVER RECEIVED BY ME. AFTER CALLING THE CHRYSLER GROUP RECALL ASSISTANCE CENTER ON 5/1/2014 TO INQUIRE, WAS INFORMED THAT PARTS ARE NOT YET AVAILABLE AND THAT IT HAS NOT YET BEEN DETERMINED HOW THE JEEPS ARE TO BE FIXED. THERE IS NO ESTIMATED DATE FOR REMEDY OF THIS PROBLEM. IN MY OPINION, THIS IS AN UNREASONABLE TIME PERIOD TO WAIT FOR CORRECTION OF SUCH A POTENTIAL HAZARD AS FUEL TANK LEAKAGE DURING CERTAIN TYPES OF REAR END COLLISIONS. *TR
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR BECAUSE THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE REPAIRS WERE NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. THE DEALER INDICATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCE A FAILURE. THE MANUFACTURER HAD NOT BEEN CONTACTED.
MY DAUGHTERS WERE DRIVING HOME AND THE REAR TIRE SLID ON SOME GRAVEL AND IT APPEARED SHE OVER CORRECTED AND THEY WENT OVER AN EMBANKMENT AND ROLLED AT LEAST 8 TO 10 TIMES. AT SOME POINT WHILE THEY WERE ROLLING BOTH OF THEIR SEATBELTS (BOTH FRONT SEAT)CAME UNHOOKED AND CAUSED MY YOUNGEST DAUGHTERS HEAD TO HANG OUT THE WINDOW. PEOPLE SHOULD KNOW THAT THIS WILL OR MAY OCCUR IN AN ACCIDENT OF THIS TYPE FOR THEIR SAFETY. *TR
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND WAS INFORMED BY THE MANUFACTURER THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.
I RECEIVED A SAFETY RECALL NOTICE APPROXIMATELY 6 MONTHS AGO FOR "REAR STRUCTURE REINFORCEMENT". I HAVE BEEN TO THE JEEP DEALER IN MY AREA (MILTON RUBEN CHRYLSER JEEP, 3516 WASHINGTON ROAD, MARTINEZ, GA 30907, PH: 706-868-5454) 3 TIMES AND EACH TIME I AM TOLD THEY WILL CALL ME WHEN THERE IS A PART TO FIX MY AUTOMOBILE. IF THIS IS A SAFETY RECALL THEY ARE NOT TAKING IT SERIOUSLY, THEY ARE VERY DISMISSIVE WHEN I TALK TO THEM. *TR
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN ESTIMATE DATE OR ARRIVAL FOR THE PART. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE ) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE APRIL OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
MONTHS AGO I RECEIVED A VEHICLE SAFETY RECALL. THE RECALL IS IN REGARD TO MY FUEL TANK HAVING A CHANCE OF FUEL LEAK DURING CERTAIN TYPES OF REAR END COLLISIONS WHICH CAN RESULT IN AN UNDERBODY FIRE IN THE PRESENCE OF AN IGNITION SOURCE. I HAVE MADE THREE DIFFERENT INQUIRIES AND FOLLOW UP, 1ST WITH MY LOCAL CHRYSLER DEALER THAN WITH CHRYSLER GROUP RECALL ASSISTANCE IN REGARD TO AN ETA OF PARTS AND EXPEDITING THIS PROCESS WHICH AS FAR AS I AM CONCERNED AND HAVE BEEN NOTIFIED, IS A SERIOUS SAFETY CONCERN. I HAVE BEEN TOLD THE SAME THING EVERYTIME THAT THE PARTS MUST NOT BE AVAILABLE YET. I NEED YOUR HELP MOTIVATING THE APPROPRIATE PARTIES TO EXPEDITE THIS PROCESS. MY SAFETY IS AT STAKE AND THE ISSUE HERE AND I AM BECOMING IMPATIENT. PLEASE GET BACK TO ME ASAP WITH A FOLLOW UP AND SOME RESULTS. THE RECALL # I THINK IS N46/ NHTSA 13V-252. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT IN DECEMBER 2013, SHE RECEIVED RECALL NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE ). THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED ON NUMEROUS OCCASIONS BUT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE ARE NO FAILURES AT THIS TIME.
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER:13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE). THE CONTACT STATED THAT SHE WAS MADE AWARE THAT THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE AND THE REPAIR COULD NOT BE PERFORMED. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER:13V252000 (FUEL SYSTEM, GASOLINE AND STRUCTURE) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/8/14 MA
RECALL N46 IS TAKING TOO LONG TO RESOLVE. CONTACTED STAFFORD DODGE OF FREDERICKSBURG - 2 APRIL 14 - NO PARTS. CONTACTED CHRYSLER - 2 APRIL 14 - HAVE NOT YET RELEASED PARTS - MUST ISSUE 2ND RECALL NOTICE FIRST. REPEAT - THIS POTENTIALLY DANGEROUS RECALL IS TAKING FAR TOO LONG. NOTE - THERE HAS BEEN NO INCIDENT WITH THIS VEHICLE. *TR
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE MARCH OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER:13V252000 (FUEL SYSTEM, GASOLINE AND STRUCTURE) BUT WAS ADVISED BY THE DEALER THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER:13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) BUT WAS ADVISED BY THE DEALER THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE CONTACT RECEIVED THE NOTICE MONTHS AGO. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
SIMPLY ROLLED UP MY WINDOW THEN IT STOPPED AND WINDOW FELL DOWN. TOOK OFF THE DOOR PANEL TO EXAMINE AND THE CABLE STILL MOVED BUT MADE A LOT OF NOISE AND WINDOW DIDN'T MOVE. THIS IS THE SECOND TIME I'VE HAD THIS ISSUE. I REPLACED THE REAR PASSENGER WINDOW REGULATOR WHEN I PURCHASED THE CAR AND NOW THAT ONE IS MESSED UP ALSO. THE ONE THAT RECENTLY BROKE IS THE FRONT RIGHT WINDOW. ALSO MY HEAD LAMP IS SHOWING ISSUE WITH NOT COMING ON AND I'VE ALREADY TESTED THE STIRRING COLUMN SWITCH. *TR
I'M WRITING A FOLLOW UP CONCERNING A IMPORTANT SAFETY RECALL I RECEIVED ABOUT MIDDLE OF JANUARY STATING THAT THE FUEL TANK ON MY VEHICLE HAS A SMALL CHANCE OF EXPERIENCING A FUEL LEAK DURING CERTAIN TYPES OF REAR END COLLISIONS. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDERBODY FIRE. ALSO SAID THAT I NEED TO WAIT FOR A FOLLOW UP NOTICE IN THE MAIL,BUT SO FAR I GOT NOTHING. WAITING THIS LONG IS NORMAL FOR THIS KIND OF SAFETY RECALL?? I HAVEN'T HAVE ANY INCIDENTS BUT I WROTE AND INCIDENT DATE AS TODAY BECAUSE IF NOT IT WOULDN'T LET ME SUBMIT THIS. THANK YOU AND HOPE TO HEAR FROM SOMEONE SOON. *TR
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED AND THEY STATED THAT THE PART WAS NOT IDENTIFIED FOR THE RECALL. THERE ARE NO FAILURES AT THIS TIME.
2004 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO FUEL TANK RECALL NOTICE. *SMD THE CONSUMER WENT TO THE DEALER, AFTER RECEIVING THE RECALL. HOWEVER, THEY CLAIMED TO HAVE NO KNOWLEDGE OF A DEFECT OR A RECALL. *JB
I HAD JUST PICKED MY 5 YEAR OLD DAUGHTER UP FROM SCHOOL AND WE WAS ON OUR WAY HOME; WE WENT TO TURN THE CORNER AND IT FELT LIKE THAT BACK OF MY JEEP WAS FALLING OFF. I LOST CONTROL AND WENT OFF THE ROAD A BIT. REGAINED CONTROL AND GOT THE VEHICLE STOPPED. SHORTLY AFTER I GOT AHOLD OF MY STEP DAD AND WE MANAGED TO GET THE JEEP TO THE DEALERSHIP AND COME TO FIND OUT MY REAR CONTROL ARMS BROKE. OUT OF NOWHERE I HAD NO WARNING OR ANYTHING I KNOW THERE IS USUALLY SOME SORT OF WARNING WHEN THE CONTROL ARMS ARE ABOUT TO BREAK. *TR
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER:13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER:13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
WAS ALERTED BY INTERNET BLOG IN FEB. OF 2013 THAT REAR COLLISIONS ON THIS MODEL OF JEEP LIBERTY (2004) MAY CAUSE GAS TANK TO RUPTURE CREATING A FIRE HAZARD. RESPONSES TO THE BLOG INDICATED THAT A CLASS IV OR BETTER TRAILER HITCH MAY ABSORB THE IMPACT, THUS INCREASING THE CHANCE THAT THE GAS TANK WOULD NOT BE DAMAGED. THIS EXPLANATION SOUNDED REASONABLE AND THEREFOR I OPTED TO HAVE A CLASS IV DRAW TITE HITCH INSTALLED AS A PRECAUTION. THIS HITCH MEETS OR EXCEEDS OEM SPECS. I RECEIVED A RECALL NOTICE SEVERAL MONTHS LATER REGARDING THIS ISSUE. THE NOTICE STATED IF I HAD PURCHASED AND INSTALLED A TRAILER HITCH AFTER THE INITIAL PURCHASE OF VEHICLE THAT I WOULD BE REIMBURSED IF I SENT PROOF OF PURCHASE. I SENT AN INVOICE AND A COPY OF THE CANCELLED CHECK AS INSTRUCTED. I WAS NOTIFIED BY PHONE THAT MY CLAIM WAS NOT VALID AS I FAILED TO PURCHASE AN OEM HITCH. MY HITCH MEETS OR EXCEEDS OEM SPECS AS I MENTIONED EARLIER . THANKS IN ADVANCE FOR ANY ASSISTANCE YOU CAN PROVIDE TO HELP ME RECOUP MY EXPENSES. *TR
I RECEIVED A NOTICE OF RECALL FOR THE INSTALLATION OF A TRAILER HITCH. AS OF TODAY THE DEALER CLAIMS NO PARTS ARE AVAILABLE. WHAT IS GOING ON? AM I GETTING A RUNAROUND? *TR
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR BECAUSE THE PART WAS NOT AVAILABLE. THE MANUFACTURE WAS ALERTED OF THE FAILURE AND DECLINED TO GIVE THE PROVIDE THE CONTACT WITH PART AVAILABILITY INFORMATION. THE CONTACT FELT IT WAS UNACCEPTABLE FOR SUCH A POTENTIALLY LIFE TREATING FAILURE TO BE TREATED IN SUCH A MANNER. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
ON THE 18TH OF JANUARY OF 2014, I WAS DRIVING BACK HOME ON A RURAL ROAD WHERE THE SPEED LIMIT IS 25MPH AND I WAS DRIVING AROUND 15 MPH BECAUSE THE ROAD DOESN'T HAVE AN ADEQUATE PAVEMENT, WHERE THERE IS ALOT OF POT HOLES. MY 2004 JEEP LIBERTY ON A SMALL HILL, CAME TO A SUDDEN STOP SHUTTING ALL THE SYSTEM WHICH TURNED THE VEHICLE OFF. I ATTEMPTED TO TURN THE CAR BACK ON, BY TURNING THE SWITCH AND IT WOULDN'T TURN ON. I WAITED APPROXIMATELY 3 MINUTES WHEN I SAW A THICK BLACK SMOKE COMING FROM THE HOOD. I ATTEMPTED TO REACT QUICKLY AND SAW THAT THE DOORS WERE CLOSED SHUT. I FORCED THE DOOR TO OPEN AND RAN QUICKLY TO THE FRONT OF THE VEHICLE. I LIFTED THE HOOD AND IT WAS STEAMING HOT THAT IT BURNED MY FINGERS, I THEN OPENED THE HOOD AND WITNESSED THAT THE VEHICLE'S MOTOR WAS COMPLETELY IN SMOKE. I BEGAN TO CAR 911 AND STEPPED ASIDE WHEN FLAMES STARTED TO COME OUT FROM THE MOTOR. IN LESS THAN 8 MINUTES THE CAR WAS COMPLETELY IN FIRE. BOTH POLICE AND FIRE DEPARTMENT ASSISTED ME DURING THIS TRAGIC EVENT. I HAVE BOTH REPORTS TO EVIDENCE THE EVENTS THAT HAD OCCURRED. I HAVE ATTEMPTED VARIOUS TIMES TO CONTACT CHRYSLER WITHIN MY LOCAL AREA AND HAVE NOT RECEIVED ANY RETURN CALL FROM THEM, WHILE THEY HAVE INDICATED THAT THEY WILL SEND A INSPECTOR TO VERIFY THE VEHICLE, I LEFT ALL OF MY PERSONAL DETAILS AND AM STILL WAITING FOR THEIR VISIT. I HAVE BEEN WAITING AND I HAVE CONTINUED TO CALL THEM IN EFFORT TO HAVE AN INSPECTOR TO VERIFY MY LOSS KNOWING THAT THE CAR IS STILL WITHIN THE VEHICLE
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THERE WAS SMOKE EMITTED UNDER THE HOOD, AND SPARKS UNDER THE VEHICLE. THE VEHICLE FRONT END THEN BECAME ENGULFED IN FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO THE DEALER WHO INDICATED THAT THEY COULD NOT DIAGNOSE THE VEHICLE DUE TO THE DAMAGE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. *TR
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE FRONT OF VEHICLE STARTED TO SHAKE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO ADVISED THAT THE SHOCKS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO THEN STATED THAT THE FRONT CONTROL ARM WOULD NEED REPLACING. THE VEHICLE WAS NOT FURTHER REPAIRED. ADDITIONALLY, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V252000 (STRUCTURE).THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000. *TR
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURE DECLINED TO PROVIDE AN ESTIMATED TIME WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS CONCERNED ABOUT THE SAFETY RISK INVOLVED WITH THE ACKNOWLEDGED DEFECT. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE ) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. *TR
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL BEGAN TO MOVE UP AND DOWN INDEPENDENTLY. THE CONTACT STOPPED THE VEHICLE AND DISCOVERED THAT THE STEERING WHEEL POSITION LOCKING MECHANISM HAD FAILED AND CAUSED THE STEERING WHEEL TO MOVE OUT OF POSITION. THE CONTACT INDICATED THAT THE DEFECT HAD OCCURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 147,000. *TR
I WAS SOLD A VEHICLE WITH A KNOWN SAFETY DEFECT, IE THE FUEL TANK AND FILLER NECK. I HAVE BEEN NOTIFIED OF THE RECALL, BUT AM TOLD THERE ARE NO PARTS AVAILABLE FOR REPAIRS. I BELIEVE THAT THIS VEHICLE SHOULD NOT HAVE BEEN SOLD TO ME AND I BELIEVE THAT JEEP / CHRYSLER SHOULD BE DOING A BUY BACK / VOUCHER TO GET THESE VEHICLES OUT OF SERVICE REDUCING THE POTENTIAL FOR INJURY AND DEATH. *TR
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE DRIVER'S SIDE WINDOW FRACTURED AND SUNK INTO THE DOOR PANEL. THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE WINDOW ACTUATOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 144,000 AND THE CURRENT MILEAGE WAS 146,000.
2004 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO GAS TANK COULD EXPLODE IF HIT FROM REAR AND TRAILER HITCH NEEDS TO BE INSTALLED TO PROTECT GAS TANK. *SMD THE CONSUMER HAD THE HITCH INSTALLED, BY A COMPANY THAT WAS RECOMMENDED BY CHRYSLER. HOWEVER, SEVERAL DAYS LATER, THE CONSUMER RECEIVED A CALL FROM CHRYSLER SAYING THE HITCH THAT WAS INSTALLED WAS THE WRONG ONE, AND HE WOULD NOT BE GETTING REIMBURSED. ALSO, THE POWER STEERING PUMP FAILED. *JB
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2004 Jeep Liberty → · Every Liberty year → · How the figures are calculated →