Page 7 of 23 · complaints 301–350 of 1,101

2004 Jeep Liberty complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →

Fuel/Propulsion System
Filed Aug 20, 2014IL

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Fuel System, Gasoline
Filed Aug 18, 201490,000 milesGA

I RECEIVED RECALL INFO (N46/NHTSA 13V-252) WELL OVER A YEAR AGO FOR MY 2004 JEEP LIBERTY AND THE MANUFACTURER STILL DOES NOT HAVE PARTS AVAILABLE FOR REPAIR. THEY ALSO HAVE NO ESTIMATE OF THE TIME WHEN THEY WILL HAVE PARTS. HOW CAN I GET THIS RESOLVED? TO MY UNDERSTANDING JEEP HASN'T PROVIDED ANY PARTS FOR ANY CARS AFFECTED BY THIS RECALL AND THE DEALER IS NO HELP IN GETTING RESOLUTION OF THIS RECALL. HOW CAN I GET THIS RECALL RESOLVED? *TR

Structure › Body
Filed Aug 18, 2014199,701 milesAR

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, THE FRONT PASSENGER'S SIDE BUMPER DETACHED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 199,701.

Fuel System, Gasoline
Filed Aug 15, 2014IL

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER WAS CONTACTED AND STATED THAT IT WAS POSSIBLE THAT THE PARTS COULD BECOME AVAILABLE WITHIN AN EIGHT MONTHS PERIOD. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAS NOT EXPERIENCED THE FAILURE. PAM

Fuel System, Gasoline
Filed Aug 15, 2014PA

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PART WAS NOT AVAILABLE TO DO THE REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Fuel System, Gasoline
Filed Aug 15, 2014NJ

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PAM

Fuel System, Gasoline
Filed Aug 15, 2014PA

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Fuel System, Gasoline
Filed Aug 14, 2014120,000 milesNJ

IT HAS BEEN MANY MONTHS SINCE I RECEIVED A RECALL WHICH WAS SUPPOSED TO BE REMEDIED BY INSTALLING A HITCH. (GAS TANK IS AT RISK OF RUPTURE) MY DEALER [XXX] IN SUMMIT, NJ CLAIMS THAT CHRYSLER HAS NOT SENT THE PART. I HAVE INQUIRED SEVERAL TIMES AND I GET THE SAME STORY. I REALIZE IT IS AN OLD CAR HOWEVER I AM GETTING THE IMPRESSION THAT THE LONGER CHRYSLER KEEPS STALLING MAKING REPAIRS THE LESS OF THESE CARS THERE WILL BE TO REPAIR! SINCE THIS IS SO DANGEROUS I THINK THEY OUGHT TO BE ENCOURAGED MORE STRONGLY TO DO THE RIGHT THING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Fuel System, Gasoline
Filed Aug 12, 2014NY

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Fuel System, Gasoline
Filed Aug 11, 2014WA

2004 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO THE FUEL TANK LEAKAGE RECALL NOTICE ISSUES. *SMD THE CONSUMER STATED HE WAITED FOR WEEKS, ONLY TO BE TOLD BY THE DEALER, THE PARTS WERE NOT AVAILABLE. FEARING FOR HER SAFETY, SHE TOOK CARE OF THE PROBLEM BY HAVING A TRAILER HITCH INSTALLED WHICH WOULD PROTECT THE GAS TANK. THE CONSUMER IS SEEKING REIMBURSEMENT. RECALL # 13V252000.

Fuel System, Gasoline
Filed Aug 11, 2014150,000 milesNY

I RECEIVED NOTIFICATION ABOUT 4-5 MONTHS AGO OF A RECALL ON MY VEHICLES FUEL TANK SAYING THAT IN A CRASH IT MAY CATCH FIRE AND THAT A HITCH IS TO BE INSTALLED, THE NOTICE STATES I WOULD RECEIVE A FOLLOW UP CONTACT TO NOTIFY ME WHEN THESE PARTS BECAME AVAILABLE AND I HAVE HEARD NOTHING. *TR

SuspensionCrash
Filed Aug 11, 2014125,000 milesNY

WHEN ON VACATION GETTING READY TO DRIVE BACK HOME FROM NC TO NY TURNING INTO A PARKING LOT THE RIGHT FRONT BALL JOINT SNAPPED. WE HAD TO HAVE THE VEHICLE TOWED TO HAVE IT REPAIRED ONLY TO FIND OUT WHEN WE ARRIVED HOME AND I LOOKED UP ONLINE THAT THERE HAD BEEN AN PREVIOUS RECALL ON THIS THAT I WAS NEVER NOTIFIED OF. THE REPAIR TECH RIPPED THE "BETTER BRAND" MORE EXPENSIVE MOOG BRAND BOOT WHEN HE PUT IT ON AND DIDN'T TELL US. WE DIDN'T FIND OUT UNTIL ARRIVING HOME & THEN WE HAD TO TAKE IT TO ANOTHER SHOP 45 MIN AWAY TO HAVE IT REPAIRED AGAIN.. IF WE HAD BEEN NOTIFIED PREVIOUSLY WE WOULD HAVE HAD THIS TAKEN CARE OF PRIOR TO AND HAD IT FIXED THE RIGHT WAY. THANKFULLY WE WERE PULLING INTO A GAS STATION PARKING LOT AT THE TIME OF THE INCIDENT AND NOT 20 MIN LATER WHEN WE WERE DRIVING 65 MPH DOWN THE HIGHWAY OR THIS COULD HAVE CAUSED A SERIOUS ACCIDENT. *TR

Equipment › Appliance › Air Conditioner
Filed Aug 5, 2014150,000 milesTN

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT DISCOVERED THAT THE AIR CONDITIONING WAS LEAKING INSIDE THE VEHICLE ON THE FRONT PASSENGER SIDE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

Suspension
Filed Aug 1, 2014FL

SINCE I RECEIVED THE FIRST NOTICE OF THE RECALL FOR MY JEEP LIBERTY PURCHASED NEW AND STILL DRIVE I ATTEMPTED TO GET IT REPAIRED AT A CHRYSLER DEALER MORE THAN FOUR TIMES AND FOUR TIMES TELLING ME THEY WERE OUT OF PARTS AND I WILL RECEIVE A LETTER TELLING ME WHEN TO BRING IT IN ,NONE OF THEM TOOK ANY OF MY INFORMATION AND WANTED TO PUT ME ON A WAITING LIST OF ANY KIND. THIS LAST TIME THE PLACE NEAREST MY HOME WAS THE LAST STRAW, THE SERVICE MANAGER JEFF CARNIVAL AT CRYSTAL AUTOMOTIVE AT 143 CORTEZ BLVD IN BROOKSVILLE,FLORIDA 34613. GOT DOWNRIGHT NASTY WITH ME. I SUGGEST HE WOULD NOT HAVE TAKEN SUCH LIBERTIES IF I WASN'T 72 YEARS OLD AND DISABLED. OF COURSE I LEFT SINCE ACCOMPLISHING NOTHING AGAIN. DO YOU HAVE THE ABILITY TO HELP ME OUT WITH THIS ONGOING PROBLEM. ITS REALLY BEEN A LONG TIME GETTING THIS DONE. YOU CAN ASSURE CHRYSLER IF SUCH A INCIDENT SHOULD OCCUR WHERE MY WIFE AND I ARE INJURED. MY FAMILY WILL SURELY SUE THEM FOR NEGLECT AND INJURIES. REALLY MAD ABOUT THE TREATMENT I HAVE BEEN RECEIVING.

Fuel System, Gasoline
Filed Aug 1, 2014PA

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A SAFETY RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE PART NEEDED TO COMPLETE THE REPAIR WAS UNAVAILABLE TO REMEDY THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/02/14*LJ UPDATED 11/7/2014 *JS

Fuel System, Gasoline
Filed Jul 30, 2014KS

2004 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO THE REAR STRUCTURE REINFORCEMENT RECALL NOTICE ISSUES. *SMD THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE. THE CONSUMER REFERENCED RECALL # 13V252000. *JB

Structure
Filed Jul 29, 2014PA

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE PART WAS NOT AVAILABLE TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 9/4/14*CN

Structure › Body
Filed Jul 28, 2014NY

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO ADVISE WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Structure
Filed Jul 28, 2014ME

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 13V25200 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO ADVISE WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Fuel System, Gasoline
Filed Jul 28, 2014MD

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Structure
Filed Jul 25, 2014AR

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

Fuel/Propulsion System
Filed Jul 22, 2014IN

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT STATED THAT THE REPAIR EXCEEDED A REASONABLE AMOUNT OF TIME. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT DID NOT EXPERIENCE A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE.

Fuel/Propulsion System
Filed Jul 17, 2014OH

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL, PROPULSION SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE DEALER WAS UNCERTAIN WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Suspension › Front › Control Arm › Lower Ball Joint
Filed Jul 16, 2014140,000 milesVA

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD AND AFTER INSPECTING IT THE CONTACT NOTICED THE FRONT PASSENGER BALL JOINT WAS FRACTURED. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER 12E047000 (SUSPENSION). HOWEVER, THE PARTS NEEDED FOR THE RECALL REPAIRS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

Fuel System, Gasoline
Filed Jul 14, 2014NJ

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Fuel System, Gasoline
Filed Jul 12, 2014CO

THIS VEHICLE HAS BEEN UNDER RECALL FOR A SAFETY ISSUE FOR ALMOST A YEAR NOW, AND CHRYSLER STILL WON'T SUPPLY THE PARTS. *TR

Fuel System, Gasoline
Filed Jul 9, 2014CT

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE CONTACT WAS UNABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Equipment Adaptive/Mobility
Filed Jul 9, 201480,000 milesMN

RECEIVED A RECALL NOTICE SAYING FUEL TANK HAS CHANCE OF FUEL LEAK DURING REAR END COLLISION AND CHRYSLER WOULD INSTALL A TRAILER HITCH. THEY STATED THAT THE PARTS REQUIRED FOR THIS PROGRAM "ARE CURRENTLY NOT AVAILABLE" AND THEY WOULD CONTACT ME BY MAIL WITH A FOLLOW-UP NOTICE. IT HAS BEEN MONTHS AND I HAVE STILL NOT RECEIVED ANY FOLLOW-UP NOTICE AND WOULD LIKE TO KNOW THE STATUS OF THIS RECALL. *TR

Fuel System, Gasoline
Filed Jul 9, 2014NV

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE). THE CONTACT STATED THAT THE RECALL HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE DEALER INDICATED THAT PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE.

Fuel/Propulsion System
Filed Jul 7, 2014NC

WHY HASN'T CHRYSLER COMPLIED WITH SAFETY RECALL N46 (GAS TANK LEAKAGE)?? I HAVE CONTACTED CHRYSLER SEVERAL TIMES AND GET THE RESPONSE THAT THERE IS NO SAFETY PROBLEM WITH THE PLASTIC GAS TANK. BUT THEY WILL INSTALL A TOW HITCH JUST TO SATISFY NHTSA. THEY SAID THEY DON'T KNOW WHEN THE PARTS WILL BE AVAILABLE EITHER. THEY SAID THEY WOULD LET ME KNOW LATER, MAYBE IN AUGUST (THIS YEAR I HOPE). I JUST DON'T UNDERSTAND WHY IT IS TAKING SO LONG. THE MOST IMPORTANT QUESTION IS; IS THE VEHICLE SAFE IN THE EVENT OF AN OTHERWISE SURVIVABLE REAR-END CRASH?? THANKS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *JS

Engine and Engine Cooling
Filed Jul 3, 201489,900 milesVA

AIR CONDITIONING STOPPED WORKING AND SHORTLY AFTER VEHICLE BEGAN MAKING GROUNDING NOISE. SMELL OF BURNING RUBBER/PLASTIC COMING FROM VEHICLE. A/C COMPRESSOR NEEDS TO BE REPLACED ALONG WITH ORIFICE TUBE. MECHANIC SAYS IT IS SURPRISING I EVEN MADE IT HOME. UPON RESEARCH, I FIND THAT THIS IS A COMMON ISSUE WITH THE 2004 JEEP LIBERTY. *TR

Fuel System, Gasoline
Filed Jun 27, 2014NY

SAFETY RECALL N46 WAS ANNOUNCED OVER A YEAR AGO AND YET MY DEALER, BROWNS JEEP CHRYSLER IN PATCHOGUE NY CLAIMS THEY STILL DO NOT HAVE THE PARTS TO AFFECT THE NECESSARY CHANGES TO INSURE MY CONTINUED SAFETY. I BELIEVE MORE THAN A REASONABLE AMOUNT OF TIME HAS PAST. PLEASE HELP MAKE MY FAMILY SAFE AGAIN. *TR

Visibility › Glass, Side/Rear
Filed Jun 25, 201474,000 milesIN

REAR PASSENGER WINDOW FAILED DURING THUNDER STORM AND FELL INTO DOOR, ONLINE RESEARCH INDICATES THIS IS A COMMON PROBLEM WITH THIS CAR. *TR

Fuel/Propulsion System
Filed Jun 24, 2014MN

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PART TO DO THE REPAIRS WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/27/14*CN

Fuel/Propulsion System
Filed Jun 23, 2014MI

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A MANUFACTURER'S RECALL NOTICE IN DECEMBER OF 2013 PERTAINING TO THE FUEL SYSTEM AND CONTACTED THE MANUFACTURER MULTIPLE TIMES IN TO HAVE THE REMEDY PERFORMED. THE CONTACT WAS INFORMED THAT THE PARTS WERE ON BACK ORDER AND NO FURTHER INFORMATION WAS PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

Fuel System, Gasoline
Filed Jun 19, 2014PA

2004 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO THE REAR STRUCTURE REINFORCEMENT RECALL NOTICE. *SMD THE CONSUMER RECEIVED THE RECALL NOTICE, FOUR MONTHS AGO. HOWEVER, HE WAS INFORMED THE PART WAS NOT AVAILABLE. *JB

Fuel/Propulsion System
Filed Jun 19, 2014IN

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Structure
Filed Jun 18, 2014IL

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT SHE RECEIVED A RECALL NOTIFICATION LETTER FOR NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE). THE CONTACT STATED THAT THE RECALL REPAIRS HAD EXCEEDED A REASONABLE AMOUNT OF TIME. THE CONTACT STATED THAT THERE WERE NO PARTS AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Fuel System, Gasoline
Filed Jun 18, 2014103,000 milesPA

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE), HOWEVER THE PART WAS UNAVAILABLE TO DO THE REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Latches/Locks/Linkages
Filed Jun 17, 201450,000 milesPA

TL* THE CONTACT OWNS 2004 JEEP LIBERTY. THE CONTACT STATED THAT RECALL NHTSA CAMPAIGN ID NUMBER 04V111000 (LATCHES/LOCKS/LINKAGES) WAS RELATED TO THE KEY LESS ENTRY. HOWEVER, THE VIN WAS NOT INCLUDED. THE CONTACT HAD EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. UPDATED 8/28/14*CN

Exterior Lighting
Filed Jun 16, 2014WV

MY TAIL LIGHTS DON'T WORK THE INSTRUMENT PANEL STOPPED LIGHTING UP. *TR

Exterior Lighting
Filed Jun 16, 2014115,000 milesAL

WHILE DRIVING AT NIGHT THE LIGHT CUTS OFF FOR ABOUT 3 TO 5 SECONDS AND BACK ON AND I HEAR A CLICKING NOISE. *TR

Structure › Body
Filed Jun 13, 2014NY

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE REMEDY PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Fuel System, Gasoline
Filed Jun 12, 2014NE

I RECEIVED A RECALL NOTICE ON MY JEEP LIBERTY THAT THE FUEL TANK HAS A SMALL CHANCE OF EXPERIENCING A FUEL LEAK DURING CERTAIN TYPES OF REAR END COLLISIONS. THE PARTS WERE CURRENTLY NOT AVAILABLE AND I WAS TO RECEIVE A SECOND NOTICE WHEN THE PARTS ARE AVAILABLE. I HAVE NOT RECEIVED ANY FURTHER INFORMATION AND WOULD LIKE THIS PROBLEM FIXED. THANK YOU *TR

Fuel/Propulsion System
Filed Jun 12, 2014NE

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Fuel System, Gasoline
Filed Jun 11, 2014WI

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE PART TO PERFORM THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Fuel System, Gasoline
Filed Jun 9, 2014105,000 milesGA

2004 JEEP LIBERTY INVOLVED IN RECALL N46/NHTSA 13V-252 ( FUEL SYSTEM, STRUCTURE). RECEIVED WRITTEN NOTIFICATION FROM CHRYSLER THAT VEHICLE WOULD BE REPAIRED BY DEALER WHEN PARTS WERE AVAILABLE. THIS WAS MONTHS AGO AND MONTHLY CALLS TO DEALER AND STILL NO PART AVAILABLE. THIS HAS SURPASSED THE REASONABLE AMOUNT OF TIME FOR REPAIR. *TR

Structure
Filed Jun 9, 2014FL

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 13V25200 (FUEL SYSTEM, GASOLINE, STRUCTURE) BUT THE PART FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE HAD NOT EXPERIENCED A FAILURE.

Structure › Body
Filed Jun 2, 2014NY

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Fuel/Propulsion System
Filed Jun 2, 2014WI

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HAD EXCEEDED THE REASONABLE AMOUNT OF TIME FOR REPAIR. BOTH DEALER AND MANUFACTURER WERE MADE AWARE OF THE DEALER AND DECLINE TO TO PROVIDE AT LEAST AN ESTIMATED TIME FRAME WHEN THE PART WOULD BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. LUCKILY, THE CONTACT HAD NOT EXPERIENCED THE FAILURE DESCRIBED IN THE RECALL.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2004 Jeep Liberty → · Every Liberty year → · How the figures are calculated →