Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING 25 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE FUEL CAP WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE FRONT LOWER BALL JOINT FRACTURED AND AN ABNORMAL NOISE EMITTED FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT BELIEVED THAT THE FAILURE WAS DIRECTLY RELATED TO NHTSA CAMPAIGN NUMBER: 12V085000 (SUSPENSION). THE MANUFACTURER WAS MADE AWARE. THE FAILURE MILEAGE WAS 122,000.
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE INSTALLING AN OEM TOWING HITCH, AS DIRECTED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE), AN UNKNOWN COMPONENT CONNECTED TO THE TOWING ASSEMBLY BECAME FRACTURED AND PREVENTED THE RECALL REPAIR FROM BEING ABLE TO BE PERFORMED SUCCESSFULLY. THE MANUFACTURER AND THE ENGINEERING DEPARTMENT WERE CONTACTED AND ADVISED THAT IT WAS POSSIBLE TO REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 107,801.
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
THE FIRST INCIDENT, I GOT INTO MY CAR AND THE FRONT PASSENGER WINDOW WAS DOWN. I TRIED TO LET IT BACK UP WITHOUT SUCCESS. I TOOK IT TO THE SHOP AND HAD IT REPLACED. A WEEK LATER THAT I WAS DRIVING, AND STARTED TO HEAR AIR AROUND ME, AND NOTICED MY FRONT DRIVERS WINDOW WAS SLOWING DROPPING INTO THE DOOR. I HAD THAT FIXED AND A FEW MONTHS LATER IT DROPPED AGAIN. I HAD IT FIXED BY MEANS OF HAVING A 2 BY 4 PLACED UNDER THE WINDOW BECAUSE I COULD NOT AFFORD A SHOP. NOW, BACK HERE AT THE END OF OCTOBER, MY BACK PASSENGER WINDOW HAS DROPPED IN AND I NOW HAVE IT BOARDED UP. *TR
MY VEHICLE IS UNDER SAFETY RECALL. I CONTACTED WALSER JEEP BACK AROUND APRIL / MAY? SET UP APPOINTMENT FOR ME TO BRING IN TO FIX BUT WHEN I GOT THERE THEY DID NOT HAVE ANY REPLACEMENT PARTS. THEY TOLD ME THEY WOULD CALL ME WHEN THEY ARRIVE. I WAITED APPROX. 1 MONTH AND CALLED THEM THEY SAID CHRYSLER WOULD GET BACK TO ME WHEN PARTS WERE READY. I HAVE NOT HEARD FROM ANYONE SINCE THEN AND JUST RECEIVED ANOTHER RECALL NOTICE FOR THE SAME REPAIR. WALSER JEEP IN ST. LOUIS PARK, MN DOES NOT HAVE ANY PARTS AND CAN NOT FIX MY VEHICLE I DO NOT KNOW WHERE TO GO NEXT. RECALL NOTIFICATION CODE: N46. *TR
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE AND STRUCTURE) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER WAS CONTACTED AND WAS UNABLE TO PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT DID NOT EXPERIENCE A FAILURE.
TWO OCCUPANTS IN CAR DRIVING 2004 LIBERTY LIMITED ON CITY STREET, HEARD LOUD POPPING NOISE AND REAR OF CAR BEGAN FISHTAILING UNCONTROLLABLY LIKE IT WAS ON ICE. PULLED CAR OFF OF ROAD AND CAR WAS TOWED TO INDEPENDENT DEALER. INSPECTION BY MECHANIC REVEALED THAT LEFT REAR CONTROL ARM HAD SNAPPED COMPLETELY THROUGH DUE TO CORROSION AND RIGHT REAR CONTROL ARM WAS ALMOST CORRODED THROUGH. PICTURES SHOW THAT THE PART THE CONTROL ARM IS ATTACHED TO HAS LITTLE OR NO CORROSION. WIFE CONTACTED CHRYSLER RECALL CENTER. REPRESENTATIVE STATED THAT VIRGINIA IS NOT INCLUDED IN THE RECALL FOR THIS FAILURE. WASHINGTON, DC AND WEST VIRGINIA ARE INCLUDED IN THE RECALL. WASHINGTON DC IS ONLY 15 MILES FROM WHERE THE CAR IS KEPT IN VIRGINIA. THIS DOES NOT MAKE SENSE THAT VIRGINIA IS NOT INCLUDED IN THE RECALL. CONTACTED CHRYSLER RECALL CENTER AGAIN AND THEY WILL BE SENDING AN INSPECTOR OUT TO EXAMINE THE FAILURE. RECALL REPRESENTATIVE SEEMED VERY CONCERNED THAT NO ONE WAS INJURED. THERE WAS NO WARNING OR DIFFICULTY IN HANDLING BEFORE THIS FAILURE OCCURRED. MOST CERTAINLY WOULD HAVE BEEN A DIFFERENT OUTCOME AT BELTWAY SPEEDS. *TR
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE), NHTSA CAMPAIGN NUMBER: 12E047000 (SUSPENSION) AND NHTSA CAMPAIGN NUMBER: 12V085000 (SUSPENSION) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT THE MANUFACTURER WAS NOT RELEASING THE RECALL PART TO THE DEALERS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
2004 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO NHTSA RECALL AND LACK OF PARTS. 13V252000.* LD THE CONSUMER STATED IT HAS BEEN MORE THAN SIX MONTHS, SINCE THE RECALL WAS ANNOUNCED. *JB
2004 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO VEHICLE RECALL DUE TO POSSIBLE GAS TANK LEAKAGE AND POTENTIAL FIRE IN A LOW LEVEL COLLISION. *TGW THE CONSUMER STATED AFTER THE VEHICLE WAS INSPECTED, IT WAS DETERMINED CHRYSLER WOULD NOT COMPLETE THE RECALL REPAIR, DUE TO WHAT THE INDUSTRY CALLED LEVEL 5 CORROSION. THE DEALER GAVE THE CONSUMER A $3,146.35 ESTIMATE TO REPAIR THE VEHICLE, BEFORE THEY WOULD PERFORM THE RECALL. *JB
CATASTROPHIC FAILURE OF RIGHT REAR SUSPENSION LOWER CONTROL ARM RESULTING IN LOSS OF CONTROL OF VEHICLE. *TR
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PART TO DO THE RECALL WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PAM
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE AND STRUCTURE). HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
THE SWING GATE FAILS TO OPEN, THE WINDOW WILL POP UP BUT THE GATE WILL NOT RELEASE AT ALL. THE SWING GATE ONLY ALLOWS FOR A KEYLESS ENTRY. WOULD THIS FALL UNDER RECALL NO.D09? I HAVE READ THAT MANY OTHER JEEP LIBERTY OWNERS ONLINE EXPERIENCING THE SAME ISSUE, WHEN I TRIED TO RESEARCHING FOR A FIX. PERIODICALLY PRIOR TO THIS GATE WOULD POP UP ON DASH DISPLAY.THERE IS CONCERN THAT MOTOR CONTROLLING THIS MAY MALFUNCTION AND COME OPEN ON IT'S OWN. *TR
DURING A ROUTINE OIL CHANGE IT WAS NOTED THAT THE SUSPENSION AND OIL PAN WERE EXCESSIVELY RUSTED. *TR
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE CONTACT DID NOT EXPERIENCE A FAILURE. D
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
2004 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO STILL WAITING FOR DEALERSHIP TO CALL ABOUT RECALL. *SMD
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/20/14*CN UPDATED 8/13/2015 *JS
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) OVER A YEAR AGO. THE CONTACT MENTIONED THAT THREE RECALL NOTICES WERE RECEIVED, BUT THE PART WAS NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
OUR JEEP HAS TAKEN TO FLASHING THE HEADLAMPS AND/OR THE FOG LAMPS OFF AT ANY TIME. WHEN SEARCHING THE INTERNET FOR LIKELY CAUSES, WE FOUND THAT THIS IS A VERY COMMON OCCURRENCE AND COMPLAINTS TO CHRYSLER DEALERS ARE IGNORED. A VERY UNSAFE CONDITION. *TR
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE PARTS NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING 15 MPH, THE ENGINE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THE WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT SPOKE TO THREE SEPARATE DEALERS WHO PROVIDED AN UNREASONABLE TIMEFRAME FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I RECEIVED A RECALL NOTICE N46/NHTSA 13V-252 WELL OVER 1 YEAR AGO FOR THE POSSIBLE FUEL LEAK IN A REAR END CRASH FOR MY 2004 JEEP LIBERTY. I HAVE BEEN IN CONTACT SEVERAL TIMES WITH THE DEALER TO ADDRESS THE RECALL. EVERY TIME I AM TOLD THEY DO NOT HAVE THE PARTS. I STOPPED BY ONE DAY AND ASKED AND WAS TOLD I COULD BE PUT ON A WAITING LIST BUT DIDN'T HAVE TIME TO LOOK UP MY VIN NUMBER ON MY PHONE. I CALLED THE NEXT DAY AND ASKED TO BE PUT ON THE WAITING LIST AND WAS TOLD THERE IS NO WAITING LIST. ON MY LAST CONTACT WITH THE DEALER I WAS TOLD THEY DO NOT HAVE THE PARTS, DO NOT KNOW WHEN THE PARTS WILL BE IN, AND DO NOT HAVE ANY KIND OF TIME FRAME FOR THE PARTS TO BE IN FROM THE FACTORY. I WOULD LIKE TO SEE A REMEDY FOR THIS RECALL SOMETIME IN THE VERY NEAR FUTURE. *TR
RECALL #L27 RECALL ISSUED TO "NORTHERN STATES" FOR THE EFFECT OF SALT ON LOWER REAR ARMS. I LIVE IN RUIDOSO NEW MEXICO IN A SNOW/SALT AREA AT 7,000 FOOT ELEVATION. I ALMOST HAD A WRECK WITH THE LOWER REAR ARMS MALFUNCTIONING. I HAD THE CAR REPAIRED AND THEN FOUND OUT THERE WAS A RECALL ISSUED YEARS BEFORE. CHRYSLER HAS REFUSED TO PAY THE INVOICE FOR FIXING THE LOWER REAR ARMS. THEY CLAIM THE RECALL IS FOR "NORTHERN STATES" ONLY. SORRY, THIS APPEARS TO BE A CHRYSLER FINANCIAL DECISION. SINCE THEY ADMIT THAT SALT CAN NEGATIVELY EFFECT THE LOWER REAR ARMS, THE ERROR SEEMS TO BE CHRYSLER DEFINING WHERE IN THE COUNTRY THERE ARE HEAVY SALT/SNOW WINTERS. I AM SIMPLY THANKFUL WE DID NOT HAVE A WRECK AND WANT REIMBURSEMENT FOR THE REPAIR. I FEEL IT IS GRAVE MISTAKE NOT TO HAVE THE RECALL APPLY TO JEEP LIBERTY 2014. IF THE CAR IS NOT IN A SALT/SNOW AREA THERE SHOULD BE NO REASON FOR RECALL REPAIRS. IF A CAR IS USED IN A SALT/SNOW AREA ANYWHERE IN THE UNITED STATES AND IT IS IMPACTED BY SALT THEN THE RECALL REPAIR SHOULD BE COMPLETED. AND--IT IS THE RIGHT THING TO DO. *TR
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, ANOTHER DRIVER NOTICED THAT THE REAR DRIVER'S SIDE WHEEL WAS WOBBLING. THE INDEPENDENT MECHANIC DIAGNOSED THAT THE REAR LOWER ARMS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE DEALER COULD NOT REPAIR THE VEHICLE FOR ONE YEAR AND FOUR MONTHS SINCE THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/24/14*CN THE CONSUMER STATED THE SERVICE REP RECOMMENDED A NON-FUNCTIONAL TRAILER HITCH WOULD BE ATTACHED TO THE VEHICLE. UPDATED 4/17/15 *JS
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I RECEIVED A RECALL NOTICE FROM THE NHTSA AT THE BEGINNING OF THIS YEAR, 2014. THE RECALL NUMBER IS 13V-252. I CONTACTED THE CHRYSLER DEALERSHIP THAT WE BOUGHT THE CAR AT IN GRESHAM, OREGON, AND THEY SAID THAT THEY DID NOT HAVE THE PARTS TO COMPLETE THE RECALL. I GAVE THEM MY NAME AND NUMBER, AND ASKED THEM TO CALL ME WHEN THEY GOT THE PARTS IN. THAT WAS OVER 6 MONTHS AGO. I RECENTLY CALLED A CHRYSLER DEALERSHIP IN VANCOUVER, WASHINGTON, AND WAS TOLD THAT THEY WOULD CALL ME BACK. THAT WAS A WEEK AGO. THE DATE OF THE RECALL WAS DECEMBER 11, 2013. NOT SURE WHAT ELSE TO DO, BUT COMPLETE THIS COMPLAINT FORM. *TR
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY SPORT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/27/14. *JB
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE DRIVER'S SIDE SEAT WARMERS BURNT A HOLE IN THE SEAT AND THE CONTACT'S PANTS. ALSO THE PASSENGER'S SIDE SEAT WARMER FAILED TO SHUT OFF AND STAYED ON CONTINUOUSLY. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I RECEIVED TWO SAFETY RECALL NOTICES FOR MY CAR. MY CHRYSLER DEALER WILL NOT MAKE THE SAFETY FIX. THE DEALER CLAIMS THEY DO NOT RECEIVE ENOUGH TRAILER HITCHES FOR ALL THE CARS NEEDING THE SAFETY FIX. WHY BOTHER SENDING ME A NOTICE TO HAVE MY CAR MADE SAFE WHEN CHRYSLER WILL NOT MAKE THERE CARS SAFE? I AM DO NOT THINK CHRYSLER OR YOU REALLY CARE ABOUT PEOPLE'S SAFETY. IT SEEMS CHRYSLER AND YOU JUST TALK AND NO ACTION BECAUSE...MY GUESS...THIS INACTION SAVES MANY PEOPLE A LOT OF MONEY. THE SAD PART OF THE WHOLE THING NO ONE CARES. *TR
IN DECEMBER, 2011, THE FRONT DRIVER'S SIDE WINDOW OF MY JEEP LIBERTY FELL SUDDENLY WHILE I WAS DRIVING THE VEHICLE. THE SUDDEN AND UNEXPECTED OCCURRENCE NEARLY CAUSED ME TO LOSE CONTROL OF THE CAR. I FELT FORTUNATE THAT I WAS DRIVING WHEN THIS HAPPENED AND NOT ONE OF MY CHILDREN. HAD I BEEN AN INEXPERIENCED DRIVER, THE SUDDEN SHOCK OF THIS OCCURRENCE WOULD HAVE CAUSED ME TO LOSE CONTROL OF THE CAR. I TAPED THE WINDOW UP AND CONTINUED TO DRIVE IT. TWO WEEKS LATER, THE REAR WINDOW ON THE DRIVER'S SIDE SUDDENLY AND UNEXPECTEDLY FELL. AT THAT TIME, MY DOG NEARLY FELL OUT OF THE CAR. IN THE SPRING OF 2012, AFTER DRIVING AROUND WITH TAPED UP WINDOWS FOR FOUR MONTHS, I TOOK THE CAR TO A JEEP DEALER. THE REPAIR COST ME $850.00. THIS PAST SPRING, THE SAME THING HAPPENED WITH THE WINDOW ON THE RIGHT PASSENGER SIDE. I HAVE BEEN DRIVING WITH DOOR STOPPERS SHOVED INTO THE WINDOW TO HOLD IT UP. HOPE I DON'T HAVE TO WORRY ABOUT A GRANDCHILD FALLING OUT! I HAVE BEEN RESEARCHING THIS ISSUE ON THE INTERNET AND THERE ARE THOUSANDS OF COMPLAINTS ABOUT THIS VERY ISSUE! THE PROBLEM APPEARS TO BE A CHEAP PLASTIC PART IN THE WINDOW MECHANISM. MANY JEEP LIBERTY OWNERS ARE SAYING IT IS NOT WORTH FIXING THEIR WINDOWS ANYMORE, BECAUSE THEY FIX THEM AND THEN THE WINDOWS JUST FALL AGAIN AND AGAIN AND AGAIN. WHY IS THIS NOT SEEN AS A SAFETY ISSUE? I WORK IN THE PUBLIC HEALTH SECTOR AND THIS IS MOST DEFINITELY A SAFETY ISSUE! *TR
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) EXCEEDED A REASONABLE TIME FOR THE RECALL REPAIR. THE CONTACT RECEIVED THE FIRST NOTIFICATION IN SEPTEMBER OF 2013 AND THE PART WAS NOT AVAILABLE. THE CONTACT DID NOT EXPERIENCE A FAILURE.
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
MY COMPLAINT IS WITH THE CHRYSLER RECALL N46/NHSTA 13V-252. I RECEIVED TWO (2) RECALLS -ONE LAST DEC. 2013 AND IN AUGUST 2014 FOR THE REAR STRUCTURE REINFORCEMENT. I CALLED 2JEEP/CHRYSLER DEALERS AND WAS TOLD THAT THEY WERE ONLY PROVIDED 5 TRAILER HITCHES AND HAD A WAITING LIST OF 55. I WAS TOLD TO CALL BACK IN MID-SEPTEMBER. THIS RECALL IS A JOKE. I CALLED CHRYSLER RECALL ASST. CENTER AND SPOKE WITH TAYLOR AND WAS TOLD THAT THE TRAILER HITCHES WERE STILL BEING MANUFACTURED AND THAT THE HITCHES AND SUBSEQUENT REPAIRS SHOULD BE DONE WITHIN TWO (2) YEARS. THIS IS UNACCEPTABLE. I WAS TOLD WHEN I GOT THE FIRST RECALL NOTICE TO WAIT FOR THE SECOND THAT THE PARTS WOULD BE AVAILABLE AND THEY ARE NOT. I BELIEVE CHRYSLER IS NOT ACTING IN GOOD FAITH TO ITS CUSTOMERS AND HAS NO INTENTION OF REPLACING THE RECALLED ITEMS. I BELIEVE THAT THEY ARE JUST WAITING FOR THE JEEPS IN QUESTION TO DISAPPEAR AND GO TO JUNK YARDS. THEY HAVE NO INTENTION IN FIXING THE PROBLEM. THE PROBLEM WITH THE REAR STRUCTURE REINFORCEMENT IS JUST TOO EXPENSIVE FOR THEM TO FIX. I FEEL RIGHT NOW THAT THE END RESULT OF THIS RECALL THAT ONLY 10% OF THE JEEPS IN QUESTION WILL ACTUALLY BE REPAIRED. I HAVE NEVER GONE THROUGH SUCH A LONG, DECEITFUL RECALL BEFORE. I HAVE ZERO FAITH IN CHRYSLER DOING THE RIGHT THING WITHOUT ANOTHER GOVERNMENTAL COURT ORDER. *TR
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER :13V252000(FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE PARTS NEEDED WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WERE AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I WENT TO LOCK MY DOORS AFTER I CAME FROM THE DEALER AND I NOTICED BOTH MY BACK DOORS DO NOT LOCK. I BELIEVE THIS IS A SAFETY ISSUE BECAUSE THE BACK DOORS DO NOT LOCK WHEN I AM DRIVING DOWN THE ROAD AND I HAVE 1 YEAR OLD THAT LIKE TO TOUCH EVERYTHING INCLUDING DOOR HANDLES. *TR
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2004 Jeep Liberty → · Every Liberty year → · How the figures are calculated →