2004 Jeep Liberty complaints

DAIMLERCHRYSLER SAFETY RECALL F23 - LOWER BALL JOINTS THE SAFETY RECALL WAS ISSUED AND DAIMLER CHRYSLER HAS FAILED TO SUPPLY THE NECESSARY PARTS FOR THE REPAIR. THEY NEW OF THIS RECALL FOR MONTHS PRIOR TO THE FORMAL NOTIFICATION. THEIR FAILURE TO EVALUATE AND SUPPLY THE APPROPRIATE PARTS FOR THIS RECALL IS NEGLIGENT AND UNACCEPTABLE. I HAVE TO WAIT 6 WEEKS TO GET THE PARTS TO REPAIR THIS SAFETY DEFECT. THIS CORPORATION SHOULD BE ASHAMED OF THESE PRACTICES AND DO WHATEVER NECESSARY TO ENSURE THE IMMEDIATE DEMAND FOR THE PARTS IS SUPPORTED. THIS COMPANY NEW THE NUMBER OF VEHICLES INVOLVED IN THIS RECALL AND TO NOT BE PRODUCING IN ADVANCE AT A NECESSARY SPEED TO MEET THIS DEMAND IS UNACCEPTABLE SAFETY PRACTICES. *NM

CUSTOMER RECEIVED A RECALL F23 FROM DAIMLER CHRYSLER AND CUSTOMER HAS AS CONCERNS**CC THE CONSUMER WAS PLACED ON A LIST FOR THE RECALL. THE MANUFACTURER WAS SENDING OUT VERY FEW PARTS. *JB

IN DEC 2006 I RECEIVED AND SAFETY RECALL F23 WITH A REQUEST TO REGISTER WITH THE DEALER FOR A PROBLEM THAT - QUOTE: ...CAN RESULT IN A LOSS OF STEERING CONTROL AND COULD CAUSE A CRASH WITHOUT PRIOR WARNING. SERIOUS _ SERIOUS ENOUGH FOR ME TO BE CONCERNED. I USE THIS CAR NOT ONLY TO GO TO WORK EVERY DAY BUT ALSO TO TRANSPORT MY CHILDREN TO EVENTS AND SO ON. YET THE SERVICE MANAGER AT PATRICK-JEEP, ROCHESTER, NY SAYS THAT I AM ON A WAITING LIST (SINCE DEC 2006) BUT HE IS NOT ABLE TO GET ME IN BECAUSE CHRYSLER HAS NOT ISSUED ANY PARTS TO CORRECT THIS PROBLEM!? I FIND THIS UNACCEPTABLE, THAT AFTER A RELEASE OF A RECALL, THE PARTS FOR THE NECESSARY REPAIR ARE NOT AVAILABLE. IS THERE ANY OUTLOOK TO GET THIS FIXED IN THE NEAR FUTURE? WILHELM NAGEL. *NM

TL*- THE CONTACT STATED THAT HE RECEIVED A RECALL LETTER ON 12/12/06 FOR HIS 2004 JEEP LIBERTY FOR THE LOWER BALL JOINTS. HE WAS CONTACTED BY THE DEALERSHIP, SMITH CAIRNS JEEP, ON 01/28/07 AND MADE AN APPOINTMENT FOR 02/09/07. THE CONTACT STATED THAT HE WAS CALLED THAT MORNING AND THE DEALERSHIP INFORMED HIM THAT THE BALL JOINTS FOR HIS VEHICLE WERE NOT IN. THE CONTACT STATED THAT THIS HAS TAKEN TOO LONG FOR THE REPAIRS. THERE HAVE BEEN NO FAILURES TO DATE.

I RECEIVED A RECALL NOTICE FOR MY 2004 JEEP LIBERTY IN THE MAIL IN DECEMBER (SAFETY RECALL F23 - LOWER BALL JOINTS). I ADMIT, IT TOOK A BIT FOR ME TO CALL TO MAKE MY APPOINTMENT TO GET THE CAR FIXED BECAUSE OF PERSONAL ISSUES. I CALLED MY LOCAL JEEP DEALER ON 2/5/07 AND WAS TOLD THERE WAS A WAIT OF AT LEAST 150 PEOPLE AHEAD OF ME BECAUSE THEY ARE ONLY SHIPPED 3 OF THE PARTS THAT NEED TO BE REPLACED A WEEK. AT THAT RATE, IT WILL TAKE ME, AND MANY OTHER PEOPLE, ALMOST A YEAR TO GET MY CAR REPAIRED! THE WOMAN EVEN TOLD ME THAT THE WAIT THERE WAS ONE OF THE SHORTER ONES IN THE AREA. *JB

TL*- THE CONTAC RECEIVED AQ RECALLREGARDING BALL JOINT FOR THE 2004 JEEP LIBERTY, CURRENT MILEAGE WAS 32000 . THE CONTACT COMPLAINED THAT IT WAS TAKING TOO LONG FOR THE RECALL TO BE REMEDIED. THERE HAD BEEN NO FAILURE TO DATE.8AK

PASSENGER SIDE LOCKS INOPERABLE. WHEN CLICKING REMOTE KEYLESS ENTRY DOOR LOCKS WOULD LOCK AND UNLOCK CONTINUOUSLY FOR UP TO TEN SECONDS. I FEEL THIS EVENTUALLY LED TO THE LOCK MOTOR BURNING OUT. *NM

RECALL LOWER BALL JOINTS FOR 2004 JEEP LIBERTY JUST GOT OFF THE PHONE WITH A SERVICE DEPT. REPRESENTATIVE FROM CHRYSLER RT. 130 INFORMED ME THAT HE IS ONLY RECEIVING A SMALL SHIPMENT OF BALL JOINTS A WEEK. I HAVE BEEN PLACED ON A WAITING LIST. I ALSO INFORMED THE REP. THAT MY JEEP WAS MAKING A FRONT END NOISE..*JB

2004 JEEP LIBERTY WITH A SAFETY RECALL FOR THE LOWER BALL JOINTS.**CC THE CONSUMER INDICATED THAT THE DEALER FAILED TO FULFILL IT'S OBLIGATION PERTAINING TO RECALL F23 FOR THE LOWER BALL JOINTS. THE CONSUMER DROPPED HIS VEHICLE OFF IN THE MORNING TO HAVE THE BALL JOINTS REPLACED. WHEN HE ARRIVED AT THE DEALER TO PICK UP HIS CAR HE WAS TOLD THAT THEY RAN OUT OF LOWER BALL JOINTS. THE CONSUMER LATER FOUND OUT THAT THEY WOULD NOT BE RECEIVING ANY MORE BALL JOINTS FOR SOME TIME. THE CONSUMER RETRIEVED HIS VEHICLE FROM THE DEALER . *NM

2004 JEEP LIBERTY RECALLED FOR BALL JOINT SEPARATION**CC THE CONSUMER CONTACTED THE DEALER AND WAS TOLD THAT IT WOULD BE ABOUT TWO WEEKS BEFORE PARTS WOULD BECOME AVAILABLE. THE CONSUMER WAS TOLD THAT HE WOULD BE CONTACTED WHEN THE PART ARRIVED. FOUR WEEKS WENT BY AND THE PARTS STILL HADN'T ARRIVED. THE CONSUMER WAS DISAPPOINTED TO LEARN THAT THE DEALER ISN'T REALLY SURE WHEN THEY WILL RECEIVED THE PARTS FROM THE MANUFACTURER. *NM

I HAVE RECEIVED A SAFETY RECALL F23 - LOWER BALL JOINTS ON MY 2004 JEEP LIBERTY. WHEN I CALLED THE LOCAL DEALERSHIP, AS INSTRUCTED, I WAS TOLD THE WAIT TO GET THIS PROBLEM FIXED WOULD BE MONTHS BECAUSE DAIMLERCHRYSLER IS ONLY SENDING THE DEALERSHIP 3 - 5 UNITS OF REPLACEMENT PARTS PER WEEK, NOT THE HUNDREDS THAT ARE NEED. THIS SEEMS VERY NEGLIGENT ON THE MANUFACTURER'S PART AND I WOULD HOPE THAT THEY COULD BE FORCED TO SPEED UP THIS PROCESS. I FEEL UNSAFE DRIVING MY VEHICLE UNTIL IT IS FIXED. *NM

TL* - THE CONTACT CALLED REGARDING A 2004 CHRYSLER JEEP LIBERTY. THE CONTACT RECEIVED RECALL 06V288000 FOR THE LOWER BALL JOINT. THE CONTACT CALLED A CHRYSLER DEALER, AND WAS TOLD THEY DID NOT KNOW WHEN THE PART WOULD BE AVAILABLE. THE CONTACT STATED THAT THE DEALER IS NOT TAKING NAMES FOR A WAITING LIST. THE CONTACT WAS TOLD TO KEEP CALLING BACK TO SEE IF THE PART WERE IN. THE CONTACT HEARD A LOUD NOISE COMING FROM THE FRONT OF THE VEHICLE FOR APPROXIMATELY TWO MONTHS. THE DEALER WILL NOT DIAGNOSE THE VEHICLE BECAUSE THEY BELIEVE THE NOISE WAS DUE TO THE LOWER BALL JOINT. *AK

MY 2004 JEEP LIBERTY HAS A RECALL FOR THE (F23) LOWER BALL JOINTS. I TOOK MY VEHICLE INTO A JEEP DEALERSHIP ON 18 JANUARY TO HAVE THE PROBLEM CORRECTED. I WAS TOLD THAT THE PARTS WERE ON BACKORDER THROUGH CHRYSLER AND THAT IT WOULD BE AT LEAST 6 WEEKS UNTIL THEY ARRIVED. ON 2 FEBRUARY, APPROXIMATELY 8:00 AM, I WAS LEAVING MY HOME FOR THE AIRPORT. I WAS STILL IN MY DRIVEWAY THANKFULLY WHEN THE ACCIDENT OCCURRED. MY VEHICLE HAD A SUDDEN JOLT AND THE RIGHT SIDE OF THE JEEP FELL, BURYING MY RIGHT FRONT TIRE. THE LOWER BALL JOINTS HAD SEPARATED WITH NO WARNING. IT CAUSED ADDITIONAL DAMAGE TO THE TIRE AND UNDERCARRIAGE. I WOULD HATE TO THINK WHAT WOULD HAVE HAPPENED IF I WERE ON THE ROAD OR HIGHWAY. THIS RECALL IS SO SEVERE! THIS WILL CAUSE DEATHS IF SOMEONE DOESN'T DO SOMETHING ABOUT IT. HOW CAN THEY NOT HAVE ENOUGH PARTS FOR SUCH A SEVERE RECALL??? MY JEEP WAS TOWED TO THE A DEALERSHIP. THEY DID MANAGE TO FIX IT ALONG WITH THE ADDITIONAL DAMAGE THAT THIS RECALL CAUSED. *JB

2004 JEEP LIBERTY WITH SAFETY RECALL F-23 - LOWER BALL JOINTS CUSTOMER IS ASKING FOR REIMBURSEMENT FOR TOW AND TIRES**CC THE CONSUMER SCHEDULED AN APPOINT TO HAVE THE RECALL DONE ON JANUARY 11, 2007, HOWEVER ON JANUARY 7, 2007 THE LEFT FRONT WHEEL CAME OFF THE VEHICLE. THE CONSUMER STATED THE WINDSHIELD IS EXTRA SUSCEPTIBLE TO CHIPS AND CRACKS DUE TO DEBRIS HITTING IT. *JB

MY BEAUTIFUL 32-YR. OLD DAUGHTER WAS KILLED RECENTLY WHEN THE VEHICLE SHE WAS DRIVING, A 2004 JEEP LIBERTY, WAS REAR-ENDED ON THE INTERSTATE BY A FORD F-150 GOING 60 MPH. WITHIN SECONDS OF THE IMPACT, HER VEHICLE EXPLODED AND BURST INTO FLAMES. AS A RESULT, MY DAUGHTER BURNED TO DEATH. SINCE MY DAUGHTER'S DEATH, I HAVE LEARNED THAT THE FUEL TANK AND FILLER NECK ON THE JEEP LIBERTY (AND JEEP GRAND CHEROKEE) WAS DESIGNED AND INSTALLED IN A LOCATION (BEHIND THE REAR BUMPER) THAT IS SUSCEPTIBLE TO RUPTURE OR PUNCTURE IN A REAR-END COLLISION. WHEN GASOLINE ESCAPES FROM A RUPTURED OR PUNCTURED FUEL TANK, A HIGH RISK OF FIRE AND EXPLOSION EXISTS. BECAUSE OF THIS TERRIBLE TRAGEDY AND TREMENDOUS LOSS OF SUCH A BEAUTIFUL LIFE, I FEEL AN OBLIGATION TO WARN EVERYONE OF THE POTENTIAL DANGER WHEN DRIVING THESE VEHICLES. CHRYSLER KNOWS ABOUT THIS PROBLEM AS THEY HAVE HAD OTHER LAWSUITS REGARDING FIRES AND FUEL TANK EXPLOSIONS, BUT IT'S LESS COSTLY FOR THEM TO SETTLE OUT OF COURT THEN TO REDESIGN OR RECALL THE VEHICLE. CHRYSLER DOESN'T WANT THE PUBLIC TO KNOW, BUT I THINK THE PUBLIC HAS A RIGHT TO KNOW. *JB

SAFETY RECALL F23- LOWER BALL JOINTS ON 2002-2006 MODEL JEEP LIBERTY VEHICLES. I CALLED A LOCAL DEALER AND I WAS INFORMED THAT IT WOULD BE SEVERAL MONTHS BEFORE THEY WOULD RELEASE THE PARTS AND THAT THEY HAD A WAITING LIST OF OVER 140 PEOPLE

SAFETY RECALL F23 - LOWER BALL JOINTS - I FIRST CALLED THE DEALER TO MAKE AN APPOINTMENT TO HAVE THIS REPAIRED. THEY SAID IT WOULD TAKE ABOUT A MONTH. I CALLED AGAIN AND NOW THEY'RE SAYING THAT I AM #54 ON A WAITING LIST THAT IS GROWING. THEY ARE SAYING THAT PARTS ARE BACK ORDERED AND THEY HAVE NO IDEA WHEN THEY WILL GET THE PARTS IN. THEY GAVE ME CHRYSLER CUSTOMER SERVICE # TO COMPLAIN. I AM VERY AFRAID TO DRIVE MY CAR, DON'T KNOW WHAT TO EXPECT. AFTER GETTING THIS RECALL I WENT AND FOUND THAT THERE IS AT LEAST 4 OTHER RECALLS ON THIS VEHICLE THAT I WAS NOT AWARE OF. ONE BEING AN ENGINE PROBLEM. WHAT CAN I DO? *JB

TL* - THE CONTACT CALLED REGARDING A 2004 CHRYSLER JEEP LIBERTY. THE CONTACT RECEIVED RECALL LETTER 06V288000 FOR THE LOWER BALL JOINT. THE CONTACT TOOK THE VEHICLE TO A DAIMLER CHRYSLER DEALER, AND WAS TOLD THAT THE PART DID NOT ARRIVE. AND SHE WOULD BE CALLED WHEN THE PART ARRIVED. THE CONTACT HAS NOT EXPERIENCED ANY PROBLEMS WITH THE VEHICLE AT THIS TIME. THE VEHICLE HAS 17, 914 MILES. *AK UPDATED 02/27/07. *JB

TL* THE CONTACT RECEIVED RECALL NOTICE #06V288000 FOR THE 2004 JEEP LIBERTY CONCERNING LOWER BALL JOINTS ON DECEMBER 13, 2006. THE CONTACT'S LOWER BALL JOINT FAILURE WAS REPAIRED 5 MONTHS AGO. THE CONTACT'S RECALL NOTICE STATED THAT THE LOWER BALL JOINTS MUST BE REPAIRED AGAIN. SHE WAS NUMBER 84 ON THE WAITING LIST TO HAVE THE VEHICLE REPAIRED ,AND WAS CONCERNED WITH THE SAFETY RISK WHILE DRIVING THE VEHICLE. THE CONTACT STATED THAT SHE HAD TO PAY FOR AN ALIGNMENT TO REPLACE THE LOWER BALL JOINTS. *AK

I OWN A 2004 JEEP LIBERTY THAT HAS BEEN INVOLVED IN SAFETY RECALL F23 (LOWER BALL JOINTS). I CALLED THE DEALERSHIP TODAY TO SCHEDULE MY CAR TO BE REPAIRED, AND THEY EXPLAINED THAT "WE CAN ONLY ORDER THREE OF THESE PARTS A WEEK" AND THAT IT MAY BE SOME TIME BEFORE THEY CAN REPAIR MY CAR. I WENT AHEAD AND ORDERED THE PART TODAY, BUT I FEEL THAT THEIR RESPONSE IS NOT ACCEPTABLE AND TIMELY. *JB

TL* - THE CONTACT HAS A 2004 JEEP LIBERT. THE CONTACT RECIVED RECALL NHTSA RECALLM CAMPAIGN ID NUMBER : 06V288000CONCERNING LOWER BALL JOINTS. THE CONTACT CALLED A DEALERSHIP IN HIS AREA, AND THEY STATED THAT IT COULD TAKE 4-12 WEEKS IN ORDER FOR THEM TO SET UP THE RECALL REPAIR SERVICE. *AK

I RECENTLY RECEIVED A LETTER ABOUT A LOWER BALL JOINT RECALL ON MY 2004 JEEP LIBERTY. ALTHOUGH THE MANUFACTURER FIXED THE RECALL I WAS INFORMED AT THE TIME OF SERVICE THAT I NOW HAVE TO SPEND $40 TO HAVE THE AUTOMOBILE ALIGNED DUE TO THE RECALL SERVICE. I CONTACTED CHRYSLER AND THEY INFORMED ME THAT THE RECALL DID NOT COVER THE ALIGNMENT ALTHOUGH THE ALIGNMENT WAS NEEDED BECAUSE OF THE SERVICE PERFORMED UNDER THE RECALL. I FEEL THAT ANY SERVICE NEEDED DUE TO A RECALL SHOULD BE PART OF THE RECALL . THANKS FOR YOUR HELP, JAMES JONES. *NM

TL* - THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT WOULD LIKE TO MAKE A COMPLAINT CONCERNING THE LENGTH OF TIME ITWAS TAKING DAIMLER CHRYSLER TO MAKE THE SAFETY REPAIRS ON THE JEEP LIBERTY. *AK

TL* - THE CONTACT STATED THAT SHE RECEIVED RECALL LETTER 06V288000 FOR THE LOWER BALL JOINT ON THE 2004 CHRYSLER JEEP LIBERTY. THE CONTACT HAD AN APPOINTMENT FOR THE RECALL REPAIR, BUT THE PART DID NOT COME IN. THE DEALER ADVISED THE CONTACT THEY WILL NOTIFY HER WHEN THEY HAVE PART. THE CONTACT HAS NOT EXPERIENCED ANY PROBLEMS WITH THE VEHICLE. THE DEALER INFORMED THE CONTACT THEY WERE NOT GETTING THE PART IN ON A REGULAR BASIS. *AK UPDATED 02/22/07. *JB

TL* - CONTACT HAS A 2004 JEEP LIBERTY . THE CONTACT RECEIVED RECALL 06V288000 REGARDING THE BALL JOINT RECALL. THE CONTACT HAS CALLED A DEALERSHIP IN HER AREA, AND THEY STATED THAT THEY DID KNOW HOW LONG IT WILL TAKE TO SERVICE HER VEHICLE. THE CONTACT HAS HAD TO REPLACE THE LOWER BALL JOINT BEFORE ON MAY 06 AND WAS CONCERNED THAT IT CCOULD MALFUNCTION AGAIN. *AK UPDATED 03/07/07. *JB

TL*- THE CONSUMER HAS A 2004 JEEP LIBERTY. THE CONSUMER RECEIVED RECALL 06V288000 FOR THE LOWER BALL JOINTS. CONSUMER HAS CONTACTED DEALERSHIP IN HER AREA. THEY STATED THAT THERE WAS A LONG WAITING LIST AND DIDN'T KNOW HOW LONG IT WOULD TAKE IN ORDER TO SET UP THE RECALL SERVICE. *AK UPDATED 2/22/2007 - *NM

TL* - THE CONTACT RECENTLY RECEIVED RECALL LETTER 06V288000 FOR THE 2004 CHRYSLER JEEP LIBERTY. SHE WAS TOLD THAT THE PART HAD BEEN ORDERED ON APPROXIMATELY DECEMBER 11, 2006 AND THEY WOULD CALL HER WHEN THE PART ARRIVED. THE CONTACT STATED SHE CALLED THE DEALER FOR AN UPDATE AND WAS TOLD THAT THE PERSON AT THE TOP OF THE LIST HAS BEEN WAITING FOR TWO MONTHS. THE DEALER COULD NOT GIVE THE CONTACT AN ESTIMATED TIME FOR WHEN THE LOWER BALL JOINT WILL BE AVAILABLE FOR HER VEHICLE. THE CONTACT HAS NOT EXPERIENCED ANY PROBLEMS AT THIS TIME. *AK UPDATED 03/02/07. *JB

SAW RECALL NOTICE IN NEWSPAPER FOR JEEP LIBERTY CONCERNING FRONT SUSPENSION LOWER BALL JOINTS. I CALLED MY DEALER TWO MONTHS AGO AND WAS TOLD I WOULD BE PLACED ON A WAITING LIST OF ABOUT SIXTY PERSONS. I RECENTLY RECEIVED A WRITTEN NOTICE ABOUT THIS RECALL WITH INSTRUCTION TO CALL MY DEALER. THE DEALER NOW SAYS I AM ABOUT 12 OR SO ON LIST, BUT CAN GIVE ME NO FIRM DATE FOR SERVICE. MY RECALL NOTICE SAYS THAT BALL JOINT SEPARATION CAN RESULT IN A LOSS OF STEERING CONTROL. I TRIED CALLING THE CONTACT PHONE # AT DAIMLER CHRYSLER, BUT ONLY HEARD A FUZZY, LONG MESSAGE WITH NO OPTIONS. MY COMPLAINT HAS TO DO WITH DAIMLER CHRYSLER. ACCORDING TO MY DEALER, DAIMLER CHRYSLER IS SLOW TO SUPPLY THE PARTS TO THE DEALERS FOR THIS REPAIR. THIS SEEMS TO ME TO BE TOO LONG TO WAIT TO REPAIR A POTENTIALLY DANGEROUS PART. *JB

RECALL NOTICE BALL JOINT IN JEEP LIBERTY CUSTOMER HAD WORK DONE AND NOW CAN'T GET REFUNDED**NAR**CC THE CONSUMER FELT THE RECALL WAS NOT COMPLETED BECAUSE THE DEALER WOULD NOT PERFORM AN ALIGNMENT. THE DEALER STATED AN ALIGNMENT WAS NOT APART OF THE RECALL. *JB

I RECEIVED A LETTER FROM DAIMLER CHRYSLER CORPORATION ABOUT A SAFETY RECALL FOR 2002 THROUGH 2006 MODEL YEAR JEEP LIBERTY VEHICLES, WHICH CAN CAUSE BALL JOINT SEPARATION AND CAN RESULT IN A LOSS OF STEERING CONTROL AND COULD CAUSE A CRASH WITHOUT PRIOR WARNING. (DAIMLER CHRYSLER CORP. SUGGESTED TO MAKE AN APPOINTMENT AS SOON AS POSSIBLE) MY COMPLAINT IS THAT I CALLED THE DEALER ON JANUARY 2ND, I MADE AN APPOINTMENT, THE CLOSEST DATE WAS TWO WEEKS AFTER I CALLED, I THOUGHT IT WAS A LONG PERIOD OF TIME CONSIDERING THE TYPE OF PROBLEM, BUT ONE DAY BEFORE MY APPOINTMENT DATE, I DECIDED TO CALL THE DEALER TO CONFIRM MY APPOINTMENT, AND BIG WAS MY SURPRISE WHEN THEY TOLD ME THAT MY APPOINTMENT WAS CANCELLED AND THAT I HAVE TO WAIT UNTIL I HEAR FROM THEM AGAIN, IT'S BEEN A WEEK SINCE THAT INCIDENT. MY CONCERN IS THAT I MAY BE INVOLVED IN A CRASH BECAUSE OF THIS PROBLEM, AND WOULD LIKE TO HAVE THIS RECALL SOLVE AS SOON AS POSSIBLE. *JB

TL* - THE CONTACT RECEIVED RECALL LETTER 06V288000 FOR THE REPLACEMENT OF THE LOWER BALL JOINT ON A 2004 CHRYSLER JEEP LIBERTY. THE CONTACT HAS BEEN TOLD THAT THEY WILL NOT HAVE THE PART AVAILABLE UNTIL APRIL. THE VEHICLE HAS 34,000 MILES. THE ENGINE SIZE WAS UNKNOWN BY CONTACT. THERE HAS BEEN NO FAILURE TO DATE. *JB

TL*- THE CONTACT HAS A 2004 JEEP LIBERTY WITH AN ODOMETER READING OF 22145 MILES. THE CONTACT RECEIVED THE LOWER BALL JOINT RECALL NOTICE 06V288000, AND HAS BEEN WAITING FOR TWO MONTHS TO HAVE HER VEHICLE REPAIRED, AND WHEN SHE CALLED THE DEALERSHIP ON 1-18-07 THEY TOLD HER THAT THEY WERE UNSURE WHEN THEY WOULD BE ABLE TO REPAIR THE VEHICLE. *JB

TL* - THE CONTACT HAS A 2004 JEEP LIBERTY AND THERE IS A SAFETY RECALL ON THE LOWER BALL JOINT 06V288000. THE CONTACT IS CALLING BECAUSE EVEN THOUGH HAS BEEN IS A SAFETY RECALL, THE CONTACT HAS NOT BEEN ABLE TO FIND A DEALER WITHIN 25 MILES TO MAKE THE SAFETY REPAIR IN LESS THAN 12 WEEKS. THE CONTACT HAS CALLED 3 DIFFERENT DEALERS AND HAS GOTTEN THE SAME RESPONSE. THE CONTACT WAS TOLD THAT THEY WERE ALL BOOKED AND UNABLE TO MAKE THE REPAIRS, AND THAT THEY WERE ONLY GETTING 3 PARTS A WEEK. THE CONTACT STATED THAT DEALERSHIPS ARE REPLACING THE PARTS IN NEW CARS BEFORE THEY REPLACE THEM IN VEHICLES THAT HAVE BEEN SOLD. *JB

TL* - THE CONTACT OWNS A 2004 JEEP LIBERTY. THERE IS A RECALL FOR THE LOWER BALL JOINTS. THE NHTSA CAMPAIGN ID NUMBER IS: 06V288000. THE EARLIEST THE DEALER CAN SCHEDULE AN APPOINTMENT TO HONOR THE RECALL IS IN 30 DAYS. THE CONTACT DOESN'T KNOW THE CURRENT MILEAGE. THERE HAVE BEEN NO FAILURES AT THIS TIME. *JB

TL* - THE CONTACT OWNS A 2004 JEEP LIBERTY. THERE IS A RECALL FOR THE LOWER BALL JOINTS. THE CONTACT HAS CALLED THE DEALER AND THEY REQUESTED THAT HE CALL BACK IN A COUPLE OF WEEKS TO SET UP A RECALL APPOINTMENT. THE NHTSA CAMPAIGN ID NUMBER IS 06V288000. THERE HAS BEEN NO FAILURE TO DATE. *JB

TL* - THE CONTACT HAS A 2004 JEEP LIBERTY WITH AN ODOMETER READING OF 30000 MILES AND RECEIVED THE RECALL FOR THE LOWER BALL JOINT #06V288000. THE CONTACT CALLED THE DEALER AND SHE WAS PUT ON A WAITING LIST, AND SHE ALSO CALLED THE MANUFACTURE IN REGARD TO THE WAIT. THE CONTACT STATED THAT THE WAIT IS VERY LONG AND DEALER NEEDS TO RECEIVE MORE THAN THREE BALL JOINTS KITS A WEEK. THERE HAVE BEEN NO FAILURES TO DATE. *NM THE CONSUMER TRADED THE VEHICLE, BECAUSE THE RECALL WAS NOT ONE IN A TIMELY MANNER. UPDATED 03/19/07. *JB

TL* - ON DECEMBER 10, 2006, THE CONTACT STATED SHE LOST CONTROL OF HER 2004 CHRYSLER JEEP LIBERTY TWICE IN ONE DAY. THE FIRST TIME, THE CONTACT WAS DRIVING AT 45 MPH, AND THE ROAD CONDITIONS WERE DRY. THE CONTACT LOST CONTROL OF THE VEHICLE, AND THE VEHICLE SPUN AROUND. THE CONTACT WAS ABLE TO REGAIN CONTROL OF THE VEHICLE. THE SECOND INCIDENT ALSO HAPPENED ON DECEMBER 10TH ,2006 THE VEHICLE WAS BEING DRIVEN IN WET CONDITIONS FOR APPROXIMATELY 4 HOURS. THE CONTACT LOST CONTROL OF THE VEHICLE CAUSING HER TO BARELY HIT THE VEHICLE IN FRONT OF HER. THE CHRYSLER JEEP FLIPPED LANDING ON ITS WHEELS. THE CONTACT DOES NOT KNOW THE DETAILS OF THE VEHICLE FLIPPING, BUT SAID THERE WAS A WITNESS. THE AIRBAGS DID NOT DEPLOY. THE VEHICLE WAS DESTROYED. THE CONTACT WAS INJURED. THERE WAS A POLICE REPORT FILED. THE VEHICLE HAD 70,000 MILES AT THE TIME OF THE FAILURE. THE CONTACT RECEIVED RECALL LETTER 06V288000 ON DECEMBER 28, 2006. *NM

CHRYSLER SENDS OUT RECALL INFORMATION TO CUSTOMERS OWNING 2002-2006 JEEP LIBERTY'S. SAFETY RECALL F23-LOWER BALL JOINTS. THIS LETTER IS ENOUGH TO SCARE THE HELL OUT OF ANYONE ESPECIALLY DRIVING AROUND WITH MY CHILD. TELLING ME MY VEHICLE COULD LOOSE STEERING AND CAUSE A CRASH WITHOUT PRIOR WARNING AND YET THEY ARE ONLY SENDING OUT 2-3 PARTS A WEEK TO THE DEALERS. I CALLED AS SOON AS I GOT THE LETTER A WEEK AGO. THERE IS STILL 43 PEOPLE A HEAD OF ME, SO THEREFORE THIS IS GOING TO BE WEEKS LIKE 14 WEEKS BEFORE MY CAR CAN BE FIXED. TO SEND A LETTER OUT TO PEOPLE EXPLAINING THE DANGER OF THIS AND TO CONTACT YOUR DEALER RIGHT AWAY. THEY ARE CONCERNED FOR OUR SAFETY. THIS MAKES ME FEEL VERY UPSET AND SCARED TO DRIVE MYSELF AROUND TOWN AND EVEN MORE SO HAVING MY CHILD IN THE CAR WITH ME. I AM OUTRAGED THAT THEY WOULD SCARE PEOPLE LIKE THIS AND MAKE YOU WAIT MONTHS TO GET THE PROBLEM FIXED. I FEEL LIKE TAKING MY VEHICLE AND TRADING IT IN ON ANOTHER MAKE. I CAN NOT BELIEVE THEY ARE MAKING CUSTOMERS RIDE AROUND IN FEAR. *NM

TL* - THE CONTACT HAS A 2004 JEEP LIBERTY THAT IS INVOLVED IN THE BALL JOINT RECALL. THE CONTACT HAS CALLED A DEALERSHIP(CAUSEWAY FORD) IN HER AREA AND, THEY STATED THAT IT CAN TAKE 4-12 WEEKS IN ORDER FOR THEM TO SET UP THE SERVICE REPAIR BECAUSE THEY ARE ONLY GETTING 4 PARTS A WEEK. PRESENTLY, THERE ARE 100 OWNERS WAITING TO BE CONTACTED BY THE DEALER FOR THIS REPAIR. NHTSA CAMPAIGN ID NUMBER : 06V288000. *NM

TL* - THE CONTACTED RECEIVED RECALL LETTER 06V288000 FOR THE LOWER BALL JOINTS. THE VEHICLE IS A 2004 CHRYSLER JEEP LIBERTY AND HAS APPROXIMATELY 45,000 MILES. THE CONTACT STATED SHE HAD AN APPOINTMENT SCHEDULED FOR 1/13/07, BUT THE PART DID NOT COME IN SO SHE HAS BEEN RESCHEDULED FOR 2/2/07. THE CONTACT HAS NOT EXPERIENCED ANY FAILURES TO DATE. THE VIN WAS UNAVAILABLE. *NM

TL* - THE CONTACT STATED THAT SHE RECEIVED RECALL LETTER 06V288000 FOR THE LOWER BALL JOINTS ON HER 2004 CHRYSLER JEEP LIBERTY. THE DEALER HAS HAD TO CANCEL HER APPOINTMENT BECAUSE THE PART DID NOT ARRIVE. THE DEALER WILL CALL THE CONTACT WHEN THEY HAVE THE PART. THE VEHICLE HAS APPROXIMATELY 30000 MILES. *NM

TL* - THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL LETTER 06V288000 ON DECEMBER 23, 2006. THE CONTACT CALLED THE DEALER TO SCHEDULE AN APPOINTMENT AND WAS TOLD THAT THE PARTS ARE ON BACK ORDER. THE CONTACT IS AWARE OF THE RISK INVOLVED AND THAT THE INCIDENT MAY CAUSE LOSS OF STEERING CONTROL AND CAN CAUSE A CRASH WITHOUT WARNING. THERE HAS BEEN NO FAILURE TO DATE. *NM THE REPAIRS HAVE BEEN MADE. UPDATED 02/22/07. *JB

TL* - THE CONTACT HAS A 2004 JEEP LIBERTY THAT IS INVOLVED IN THE BALL JOINT RECALL. THE CONTACT HAS CALLED TWO DEALERSHIP IN HER AREA AND, THEY STATED THAT IT CAN TAKE 3-4 MONTHS IN ORDER FOR THEM TO SET UP SERVICE FOR THE RECALL. NHTSA CAMPAIGN ID NUMBER : 06V288000. NO FAILURE HAS OCCURRED TO DATE.

TL* - THE CONTACT HAS BEEN CALLING A DEALERSHIP SINCE SEPTEMBER CONCERNING A SAFETY RECALL (NUMBER 06V288000) THAT HE HAD RECEIVED ON HIS 2004 JEEP LIBERTY. THE LAST TIME THAT THE CONTACT CALLED BERGER AUTO DEALERSHIP WAS 01/11/2007, AND HE WAS TOLD THAT THEY ARE NOT GETTING MANY PARTS AND THAT THEY WOULD NOT BE ABLE TO MAKE THE SAFETY REPAIR UNTIL SOMETIME IN APRIL.

TL* - ON JANUARY 4, 2007 THE CONTACT RECEIVED RECALL LETTER 06V288000 FOR THE LOWER BALL JOINTS. THE VEHICLE IS A 2004 CHRYSLER JEEP LIBERTY WITH APPROXIMATELY 28, 000 MILES. THE CONTACT HAS NOT EXPERIENCED ANY FAILURES. THE CONTACT HAS BEEN PUT ON A WAITING LIST. THE CONTACT HAS ALSO FILED A COMPLAINT WITH CHRYSLER CORPORATION.

TL* - THE CONTACT HAS A 2004 JEEP LIBERTY THAT IS INVOLVED IN THE BALL JOINT RECALL. CONTACT HAS CALLED A DEALERSHIP (GEORGETOWN CHSYLER JEEP AND DODGE IN NORWALK, CT) AND, THEY STATED THAT IT CAN TAKE 4-12 WEEKS IN ORDER FOR THEM TO REPAIR THE VEHICLE. THE CONTACT IS CONCERN DUE TO THE FACT THAT WHEN SHE DRIVES HER VEHICLE IN COLD WEATHER OR DIVING OVER 50 MPH THERE IS A CRACKLING NOISE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE ALSO DRIFTS TO THE RIGHT WHEN BEING DRIVEN. NHTSA CAMPAIGN ID NUMBER : 06V288000

I OWN A 2004 JEEP LIBERTY. I READ AN ARTICLE IN OUR LOCAL PAPER IN AUGUST 2006 CONCERNING RECALLS. FINALLY RECEIVED THE NOTIFICATION LATE NOVEMBER - SAFETY RECALL #F23 FROM DAIMLER CHRYSLER - LOWER BALL JOINTS. CALLED MY DEALERSHIP IMMEDIATELY. WAS TOLD I WAS ON A WAITING LIST OF 30 AHEAD OF ME AND THAT THE DEALERSHIP WAS ONLY RECEIVING PARTS TO FIX 2 VEHICLES PER WEEK. THIS IS RIDICULOUS BECAUSE I WAS TOLD I COULD LOSE A WHEEL IF THOSE LOWER BALL JOINTS GIVE OUT. WHICH COULD RESULT IS LOSS OF CONTROL OF VEHICLE, ACCIDENT, INJURY OR DEATH. CALLED DEALERSHIP ON 1/9/07 - THERE IS STILL 20 VEHICLES AHEAD OF ME. CALLED AN 800 NUMBER TO DAIMLER CHRYSLER ON 1/10/07 TO COMPLAIN AND MY CALL COULD NOT BE CONNECTED TO A CUSTOMER REPRESENTATIVE. THIS IS WHEN I DECIDED TO FILE A COMPLAINT WITH YOU. THIS VEHICLE IS A FAMILY USED VEHICLE. I HAVE A TEENAGE DAUGHTER DRIVING AND I AM SCARED TO LET HER USE THIS VEHICLE. I UNDERSTAND IT IS NOT MY DEALERSHIPS FAULT - THEY STATE DAIMLER CHRYSLER IS SLOW AT SENDING OUT THE PARTS. THIS IS UNACCEPTABLE TO ME. *JB

TL* - THE CONTACT OWNS 2004 2004 JEEP LIBERTY THAT WAS INCLUDED IN THE BALL JOINT RECALL 06V288000. THE CONTACT HAS CALLED A DEALERSHIP IN HER AREA AND, THEY STATED THAT IT COULD TAKE 4-12 WEEKS IN ORDER FOR THEM TO SET UP SERVICE. THERE HAS BEEN NOT FAILURE TO DATE.

TL* - THE CONTACT RECEIVED RECALL 06V288000 CONCERNING THE LOWER BALL JOINT. THE CONTACT CALLED THE DEALER, AND THEY TOLD HIM THAT THEY WOULD NOT BE ABLE TO FIX THE RECALL UNTIL AUGUST BECAUSE THEY ONLY RECEIVED THREE UNITS A WEEK. HE HAS NOT EXPERIENCED A FAILURE TO DATE.*AK

TL* - ON 01/07/04 WHILE DRIVING ON A WET ROAD AT A SPEED OF 25 MPH THE CONTACT'S VEHICLE REAR ENDED ANOTHER VEHICLE. THE CONTACT LOST CONTROL OF THE STEERING WHEEL. DURING ANOTHER INCIDENT THE CONTACT'S VEHICLE WAS STOPPED BEHIND ANOTHER VEHICLE THAT WAS MAKING A RIGHT TURN. ONCE THE VEHICLE TURNED, CONTACT ACCELERATED AND SUDDENLY THE VEHICLE DID A 360 SPIN, ENDING IN A SNOW BANK. AT THE TIME OF THE INCIDENT THE ROAD CONDITIONS WERE WET. IN LATE FEBRUARY 2004 THE CONTACT EXPERIENCED ANOTHER INCIDENT, WHERE THE VEHICLE WAS GOING UP A HILL IN WET CONDITIONS AND AS THE VEHICLE ROUNDED THE CURVE AT 40 MPH CONTACT LOST CONTROL OF THE STEERING ,CAUSING THE VEHICLE TO CRASH INTO A SNOW BANK. ON 03/09/04 CONTACT TOOK VEHICLE TO THE DEALERSHIP IN BOISE, ID ,AND THEY STATED THAT THE VEHICLE WAS FINE, IT JUST NEEDED SNOW STUDS ON THE TIRES. ON 04/05/04 WHILE DRIVING ON A HIGHWAY AT 65 MPH THE VEHICLE BECAME UNCONTROLLABLE AND STEERED TOWARD THE RIGHT SIDE OF A DITCH, THEN GOING BACK INTO THE HIGHWAY AT THE SAME SPEED, AND THEN GOING BACK INTO THE DITCH AT 65 MPH. AT THIS POINT, THE VEHICLE WAS IN THE DITCH AND HIT THE EMBANKMENT OF A DRIVEWAY AND CATAPULTED OFF THE DRIVEWAY 20 FEET INTO THE AIR, WHERE IT HIT A POWER POLE HEAD ON. THE VEHICLE CAUGHT ON FIRE ROLLING OVER THE A FENCE AND CONTINUED TO ROLL AS IT BURNED. THE CONTACT WAS UNCONSCIOUS, A BYSTANDER PULLED THE CONTACT OUT THE VEHICLE.