2004 Jeep Liberty complaints

RECEIVED RECALL NOTICE 7 MONTHS AGO;CONTACTED DEALER TO MAKE REPAIRS AND HAVE NOT HEARD FROM THEM SINCE; CALLED SEVERAL TIMES ONLY TO BE TOLD THE REPLACEMENT PARTS HAD NOT YET ARRIVED. *TR

I HAVE ATTEMPTED 3 TIMES TO GET MY RECALL TAKEN CARE OF ON MY 2004 JEEP LIBERTY. EACH TIME SOMEONE HAS ASSURED ME THE PART WOULD BE ORDERED AND THEY WOULD CALL ME WHEN IT CAME IN. I HAVE NOT HEARD ANYTHING TO DATE. THIS HAS OCCURRED SINCE PRIOR TO ME RECEIVING THE FIRST RECALL IN THE MAIL. *JB

TL*THE CONTACT OWNS 2004 JEEP LIBERTY. SHE RECEIVED A SAFETY RECALL NOTICE FOR THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT (NHTSA CAMPAIGN #06V288000) IN DECEMBER OF 2006 AND ANOTHER ONE ON AUGUST 1, 2007. AS OF AUGUST 2, 2007, THE VEHICLE HAS NOT BEEN REPAIRED. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 5,850.

TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. IN DECEMBER OF 2006, THE CONTACT RECEIVED RECALL NOTICE NUMBER 06V288000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). THE DEALER STATED THAT THEY WOULD PLACE HER NAME ON A WAITING LIST BECAUSE THEY DID NOT HAVE THE PART. SHE SPOKE WITH THEM IN MARCH OF 2007 AND THE PART WAS STILL UNAVAILABLE. AS OF JULY 31, 2007, THE VEHICLE HAS YET TO BE REPAIRED. THE CONTACT FELT THAT THE WAIT TIME WAS TOO LONG. THE VIN AND ENGINE SIZE WERE UNAVAILABLE. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 30,000.

LOSS OF CONTROL OF VEHICLE ON ENTRANCE RAMP TO HIGHWAY. VEHICLE PULLED HARD TO THE LEFT, ENDED UP COMING TO A STOP FACING ON COMING TRAFFIC. DEALER COULDN'T FIND ANYTHING WRONG, COMPONENTS INVOLVED IN PREVIOUS RECALL HAD ALREADY BEEN REPLACED. *TR

TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. IN JANUARY OF 2007, THE CONTACT RECEIVED RECALL NOTICE # 06V288000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). THE DEALER PLACED HER NAME ON THE WAITING LIST FOR THE REPAIR AND STATED THAT THE WAIT TIME WOULD BE SIGNIFICANT BECAUSE THEY WERE ONLY RECEIVING A FEW PARTS PER WEEK. AS OF JULY 17, 2007, THE VEHICLE HAS NOT BEEN REPAIRED. THERE HAVE BEEN NO FAILURES TO DATE. THE CURRENT MILEAGE IS 69,779 AND THE FAILURE MILEAGE WAS INAPPLICABLE. UPDATED 09/05/07. *JB

TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED RECALL NOTICE # 06V288000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT) ON DECEMBER 16, 2006. THE DEALER STATED THAT THEY WOULD PUT HER NAME ON THE WAITING LIST AND CONTACT HER WHEN THE PART ARRIVED. AS OF JUNE 27, 2007, THE RECALL REPAIR HAS NOT BEEN PERFORMED. THE DEALER STATED THAT THEY ONLY RECEIVE THREE OR FOUR PARTS PER WEEK. THE CONTACT FELT THAT THE WAITING PERIOD IS TOO LONG. NO FAILURES HAVE OCCURRED. THE CURRENT MILEAGE IS 27,000 AND THE FAILURE MILEAGE IS INAPPLICABLE.

WHILE DRIVING THE 2004 JEEP LIBERTY AND SHOPPING AT HOME DEPOT THE RIGHT SIDE TIRE COMPLETELY FELL OFF WHILE FINDING A PARKING SPOT. HAD CAR TOWED FOR REPAIR. HAD TO HAVE UPPER AND LOWER BALL JOINTS REPLACED, AND SUSTAINED FENDER DAMAGE. SUBMITTED REQUEST FOR REIMBURSEMENT TO CHRYSLER/JEEP, AND THEY ONLY PAID FOR HALF OF THE REPLACEMENT OF THE LOWER BALL JOINTS ONLY. DID NOT REIMBURSE FOR TOWING OR FENDER DAMAGE. *AK

JEEP LIBERTY SAFETY RECALL- LOWER BALL JOINTS CUSTOMER STATES IT HAS BEEN FOUR MONTHS AND STILL HAVE NOT BEEN ABLE TO GET IT FIX YET**CC THE CONSUMER WAS TOLD THE BALL JOINTS WERE ON BACK ORDER. *JB

NO WARNING. EFECT AS DESCRIBED BY DEALER INVOLVED A DEFECTIVE BCM, BODY CONTROL MODULE. PEEDOMETER, HEADLIGHTS, DOOR LOCKS, WIPERS, POWER WINDOWS, AIR CONDITIONING WOULD NOT WORK. REAR GLASS HATCH OPENED AND WOULD NOT CLOSE/LATCH. *AK

ON APRIL 12 THE VEHICLE HAD JUST BEEN IN THE SHOP FOR A RECALL PART TO BE REPLACED WHICH IT HAD BEEN. UPON LEAVING THE SHOP THEY WENT OVER THE VEHICLE AND GAVE IT A REPORT CARD BASICALLY AND SAID EVERYTHING WAS IN TIP TOP SHAPE WHEN IT LEFT. A LITTLE OVER A WEEK AFTER WE GOT IT OUT WE WERE DRIVING AND STOPPED AT A STOP LIGHT AND WHEN WE STARTED TO GO AGAIN WE NOTICED A LOUD GRINDING NOISE FROM THE RIGHT REAR OF THE VEHICLE. WE DIDN'T THINK MUCH OF IT UNTIL WE GOT UP THE ROAD ABOUT 2 MILES AND STOPPED AT ANOTHER TRAFFIC LIGHT AND NOTICED THE RIGHT REAR TIRE APPEARED TO BE SMOKING. WE HAPPENED TO BE RIGHT NEXT TO A GAS STATION SO WE PULLED OVER AND PUT WATER ON THE TIRE TO COOL IT OFF SINCE IT WAS SO DARN HOT. WE WAITED ABOUT 20 MINUTES AND THEN DROVE THE CAR BACK HOME WHICH WAS ABOUT 5 MILES AWAY. WHEN WE LEFT IT STILL WAS GRINDING. WE WAITED A FEW DAYS AND THOUGHT IT MIGHT HAVE JUST RUSTED OVER, AND THEN DROVE IT AGAIN. IT DIDN'T SEEM TO MAKE THE GRINDING SOUND EXCEPT EVERY SO OFTEN SO WE KIND OF WROTE IT OFF. AFTER ABOUT A MONTH OF THIS OFF AND ON GRINDING WE DECIDED ENOUGH WAS ENOUGH AND WE WERE NOW GOING TO HAVE TO ADDRESS THIS ISSUE. AFTER TALKING TO ABOUT 4 RANDOM OTHER LIBERTY OWNERS IN DIFFERENT PARKING LOTS, 3 OUT OF THE 4 I TALKED TO HAD THE SAME PROBLEM I DO. SO IT IS VERY APPARENT TO ME THAT JEEP HAS A DEFECTIVE BRAKE PART IF 4 OUT OF 5 LIBERTY'S INCLUDING MINE HAVE HAD THE SAME EXACT PROBLEM WITHIN AS LITTLE AS 6 MONTHS OF A BRAND NEW LIBERTY FOR ONE OWNER AND JUS

WEDNESDAY JUNE 6TH, I GOT A FLAT TIRE. I CALLED MY BOYFRIEND TO HELP CHANGE THE TIRE. I HAD NEVER GOTTEN A FLAT TIRE BEFORE. THE INSTANT HE HAD THE NEW TIRE ON THE WHEEL, THE JACK BENT 45 DEGREES TO THE SIDE AND THE JEEP FELL TO THE GROUND. SOMEONE COULD HAVE BEEN HURT. THE JACK HAD NEVER BEEN USED BEFORE. THE METAL OF THE JACK BENT SIDEWAYS DURING NORMAL USE. THIS INDICATED THAT THE JACK EITHER WA S DEFECTIVE OR IT WAS MADE OF A SUBSTANCE THAT DEGRADED OVER THREE YEARS. I COMPLAINED TO THE DAIMLER/CHRYSLER CORPORATE OFFICE FOR CUSTOMER ASSISTANCE, AND WAS TOLD THAT THEY WOULD NOT REPLACE THE JACK BECAUSE IT WAS OUT OF WARRANTY. THIS WAS A POTENTIALLY DANGEROUS SITUATION. APPARENTLY, THEY WERE UNCONCERNED. *AK

ALL 4 WHEEL BRAKES WERR BAD, $600 BAD. I NEVER HEARD ANY SQUEALING, PULSING, ANYTHING INDICATING THE BRAKES WERE GOING, INSPECTION PEOPLE ALL SAID THEY SEEMED OKAY. I DECIDED TO BRING IT IN TO A NON-DEALER DUE TO HAVING 48000 ON THE OEM PADS. PADS WERE SHOT, ROTORS SCORED, ETC. $600 LATER, ALL SEEMED OKAY ANYONE ELSE NOT HAVE ANY INDICATORS OF BRAKES GOING BAD? *AK

I HAD A VERY SERIOUS CAR ACCIDENT WHERE THE 2004 JEEP LIBERTY SPORT ROLLED OVER SEVERAL TIMES AFTER SWERVING ON THE HIGHWAY GOING 68 MPH. THE FRONT AIRBAGS DID NOT GO OFF IN THIS KIND OF CRASH. THERE WAS NO FRONT IMPACT. HOWEVER, THE VEHICLE WAS EQUIPPED WITH SIDE CURTAIN AIRBAGS WHICH DID NOT GO OFF. I WAS VERY SURPRISED THAT THEY DID NOT GO OFF IN THIS KIND OF IMPACT WHEN THERE WAS CLEAR IMPACT ON THE DRIVER SIDE AND PASSENGER SIDE DOORS , BOTH THE DRIVER AND PASSANGER SIDE DOOR WINDOWS SHATTERED. THE VEHICLE HAD BEEN TOTALED. I BELIEVE THERE WAS ADDITIONAL BRUISING AND HEAD IMPACT OF THE DRIVER AND PASSANGER DUE THE SIDE CURTAIN AIRBAGS NOT GOING OFF.*AK

TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED RECALL # 06V288000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). HE IS # 175 ON THE RECALL REPAIR WAITING LIST. THE DEALER STATED THAT IT WILL BE APPROXIMATELY ONE MORE MONTH BEFORE THE PART WILL BE AVAILABLE. THE CONTACT HAS CURRENTLY NOT EXPERIENCED ANY FAILURES. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT MILEAGE IS 31,000 AND FAILURE MILEAGE WAS UNKNOWN.

I RECEIVED A RECALL NOTICE FROM DAIMLER CHRYSLER REGARDING MY 2004 JEEP LIBERTY FOR A BALL JOINT RECALL #F23 AND HAVE BEEN WAITING FOR MORE THAN SEVEN MONTHS FOR THE RECALL WORK TO BE PERFORMED. DEALERS IN MY AREA CLAIM THAT CHRYSLER IS NOT PROVIDING PARTS IN A TIMELY MANNER AND THEY WILL NOT PERFORM THE WORK. THEY CANNOT DETERMINE WHEN THIS DEFECT, WHICH DIRECTLY IMPACTS THE SAFE OPERATION OF MY VEHICLE, CAN BE PERFORMED. *TR

I RECEIVED A RECALL NOTICE OF THE LOWER BALL JOINTS OF MY CAR. THE RECALL NOTICE STATES THAT BALL JOINT SEPARATION CAN CAUSE A LOSS OF STEERING AND COULD CAUSE A CRASH WITHOUT PRIOR WARNING. YET I ORDERED THE PART AT THE DEALERSHIP OVER TWO MONTHS AGO AND THE PART HAS NOT COME IN YET!!! *TR

1. VEHICLE WOULD START, THE NEXT DAY I WOULD TRY TO START IT AND IT WOULDN'T START. 2. HAD VEHICLE TOWED TO DEALERSHIP AND WAS TOLD VEHICLE HAS LOSS OF STEERING CONTROL 3. NOTHING WAS DONE TO CORRECT PROBLEM BECAUSE OF WARRANTY BUT THERE WAS A RECALL FOR THE SAME PROBLEM ON THE EXACT VEHICLE BACK IN AUG OF 2005 FOR THE SAME PROBLEM THAT THE JEEP LIBERTY IS HAVING RIGHT NOW, THERE WAS OVER 800,000 RECALLS FOR THIS TYPE OF VEHICLE. *TR

LOST CONTROL OF MY 2004 JEEP LIBERTY AFTER A ROAD SHIFT THAT SENT THE SUV IN A TIZZY ON TWO WHEELS UNTIL I FINALLY HIT THE CAR IN FRONT OF ME. THERE IS A RECALL ON THE BALL JOINTS AND I HAVE NOT HEARD FROM MY DEALER AS TO WHEN THIS IS GOING TO BE FIXED OR INSTALLED ON THE RECALL. WONDERING IF THE TWO ARE RELATED??? I WAS NOTIFIED ABOUT THIS RECALL IN DECEMBER AND IT NOW HAS BEEN 4 MONTHS AND NO WORD FROM THE DEALER. *JB

I BOUGHT A 2004 JEEP LIBERTY IN AUGUST 2006 WITH 19,000 MILES ON IT, FROM THE DAY I BOUGHT IT I COMPLAINED OF BAD SHIFTING. IT HAS BEEN IN THE SHOP 6 TIMES FOR THIS PROBLEM, WITH THE LAST TIME ON APRIL 2, 2007 WHEN THEY FINALLY PULLED THE PAN AND FOUND BRASS SHAVINGS! THEY CLAIMED THAT ONE SIDE OF CLUTCHES WERE COMPLETELY BURNT. I EXPLAINED TO THEM OVER AND OVER THAT IT HESITATED AND WOULD NOT ALWAYS WANT TO TAKE OFF. - *AK

TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED RECALL F23 REGARDING THE LOWER BALL JOINT THAT HAS NOT BEEN HONORED. THE CONTACT BEGAN HEARING CRUNCHING NOISES. HE CALLED THE DEALER AT LEAST ONCE A WEEK, AND WAS TOLD THAT THE PARTS WERE UNAVAILABLE. THE CONTACT STATED THAT IT WAS TAKING TOO LONG TO REPAIR THE VEHICLE BECAUSE HE NEEDED THE VEHICLE EVERYDAY. THE CURRENT MILEAGE WAS 56,000, AND FAILURE MILEAGE WAS UNKNOWN. *AK

THE CONTACT STATED THAT THE 2004 JEEP LIBERTY WAS EXPERIENCING THE SAME SYMPTOMS DESCRIBED IN RECALL 07V192000, BUT THIS VEHICLE WAS NOT INCLUDED. SHE WOULD LIKE TO HAVE THE SCOPE OF THE RECALL EXPANDED FOR THE INTERMITTENT RADIO/IP/SIDE MIRRORS/REAR WIPER. THERE WAS ALSO A BUZZING SOMEWHERE IN THE DASHBOARD. *AK THE SPEEDOMETER WAS ACTING ERRATICALLY. UPDATE 05/04/07*TR

TL*-THE CONTACT STATED THAT SHE OWNS A 2004 JEEP LIBERTY WITH FAILURE MILEAGE 35,000. THE CONTACT WAS HAVING PROBLEMS WITH THE LEFT REAR CALIPER, ROTOR, AND BRAKE PADS. SHE TOOK THE VEHICLE TO THE DEALER, AND THEY CHARGED HER FOR THE REPAIR. THE FAILURE AND CURRENT MILEAGE WERE BOTH 35,000 MILES.*AK SPOKE WITH CONSUMER NEED TO RESEND FORM. 10/16/07 * LJ

TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED RECALL # 06V288000 IN DECEMBER 2006. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE WOULD BE NUMBER 12 ON THE LIST OF REPAIRS. THE DEALER HAS SINCE STATED THAT RECALL REPAIRS COULD NOT BE PERFORMED DUE TO LACK OF PARTS. THE CURRENT MILEAGE WAS 9,500.*AK

TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED RECALL NOTICE IN NOVEMBER 2006 FOR THE LOWER BALL JOINTS. THE CONTACT SPOKE WITH THE DEALER ON FOUR OCCASIONS ,AND THEY DID NOT HAVE THE PARTS. THE CURRENT AND FAILURE MILEAGE WERE 16,000.*AK

TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING 45 MPH THE VEHICLE PRODUCED A GRINDING SOUND WHILE TURNING AND DRIVING IN REVERSE THROUGH SNOW AND ICE. THE DEALER STATED THAT THEREWAS A FOUR PAGE WAITING LIST, AND WAS UNABLE TO GIVE THE CONTACT AN ESTIMATED TIME FOR REPAIRS. THE CONTACT WAS AWARE OF THE SAFETY RISK INVOLVED. THE VEHICLEWAS THE CONTACT'S ONLY MEANS OF TRANSPORTATION. THE CURRENT MILEAGE WAS 48,000, AND THE FAILURE MILEAGE WAS 32,000.*AK

TL*- THE CONTACT RECEIVED HER 2004 JEEP LIBERTY LOWER BALL JOINT RECALL (06V288000) ON JANUARY 1, 2007 AND CHRYSLER IS NOT HONORING THE RECALL AND GETTING THE REPAIR PROCESSED IN A TIMELY MANOR. THE CONTACT STATED THAT THIS WAS HER ONLY VEHICLE. THERE ARE ONLY 3 PARTS PER WEEK BEING DISBURSED TO EACH DEALER.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT CALLED CONCERNING RECALL NOTICE # 06V288000 REGARDING THE LOWER BALL JOINT. THE DEALER STATED THAT REPAIR WORK COULD START NO EARLIER THAN 4-6 MONTHS. THE CURRENT AND FAILURE MILEAGE WERE 18000.*AK

JEEP LIBERTY CUSTOMER IS REQUESTING REIMBURSEMENT OF THE COST OF CAR REPAIR AND CAR RENTAL RELATED TO CAR ACCIDENT/CRASH CAUSED BY THE LOSS OF STEERING CONTROL**NAR**CC THE CONSUMER RECEIVED A RECALL NOTICE IN THE MAIL REGARDING THE BALL JOINTS. . *JB

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. CONTACT RECEIVED RECALL NOTICE 06V288000. CHRYSLER STATED THAT SHE WAS NUMBER 80 ON THE WAITING LIST. THERE WERE NO FAILURES AT THIS TIME. *AK

TL* - THE CONTACT CALLED REGARDING THE 2004 CHRYSLER JEEP LIBERTY. THE CONTACT RECEIVED RECALL 06V288000. THE CONTACT WAS NUMBER 165 ON THE WAITING LIST. THE CONTACT HAS BEEN ON THE LIST BETWEEN 6-8 WEEKS. SHE HAD THE VEHICLE INSPECTED, AND WAS TOLD THAT THE LOWER BALL JOINT NEEDED TO BE REPLACED. THE CURRENT MILEAGE WAS 26,000. THERE HAD BEEN NO FAILURES TO DATE.*AK

I WAS SENT A RECALL FOR MY VEHICLE IN DECEMBER. MY DEALER HAS STILL NOT OBTAINED THE PARTS FROM CHRYSLER TO FIX THE RECALL. *JB

DAIMLER CHRYSLER SAFETY RECALL F23- LOWER BALL JOINTS. *JB

TL*- THE CONTACTWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED RECALL O6V288000 REGARDING LOWER BALL JOINT. THE CONTACT CALLED THE DEALERSHIP IN HER AREA, AND THEY STATED THAT IT C OULD TAKE MONTHS IN ORDER FOR THEM TO SET UP A SERVICE REPAIR FOR THE RECALL, BUT COULD NOT GIVE AN ESTIMATE. THE VEHICLE HAD NO FAILURES TO DATE. THE CURRENT MILEAGE WAS 54,000.*AK

JEEP LIBERTY CUSTOMER HAS CONCERNS ABOUT SAFETY RECALL F23 CUSTOMER HAS NOT BEEN ABLE TO SPEAK WITH SOMEONE AT JEEP**CC *JB

2004 JEEP LIBERTY WITH A RECALL ON BALL JOINTS CUSTOMER IS ASKING DID NHTSA SAY THAT EACH DEALER ONLY GETS 3 SETS PER WEEK**CC THE CONSUMER HAS BEEN WAITING FOR PARTS SINCE DECEMBER 2006. *JB

DAIMLER CHRYSLER WILL NOT REIMBURSE ME FOR A FRONT END ALIGNMENT PERFORMED AT THE TIME OF A SAFETY RECALL FOR BALL JOINTS. A SAFETY RECALL FOR DEFECTIVE BALL JOINTS WAS MANDATED BY THE NHTSA ON JEEP LIBERTY'S. BALL JOINT FAILURE CAN RESULT IN LOSS OF STEERING CONTROL AND CRASH. TO DETERMINE PROPER INSTALLATION ON NEW PARTS AND CORRECT POSITION A FRONT END ALIGNMENT IS NECESSARY. FURTHER INFORMATION IS AVAILABLE. *JB

TL*- THE CONTACT STATED THAT THE 2004 JEEP LIBERTY WITH 25000 CURRENT MILEAG) DID NOT HAVE THE BALL JOINT PROBLEM. THE COMPLAINTWAS THAT HE HAD NOT GOTTEN ANY FEED BACK IN THREE WEEKS PERTAINING TO HOW LONG IT WOULD TAKE TO HONOR THE RECALL. *AK

SAFETY RECALL NOTICE F23- LOWER BALL JOINTS RECEIVED ON 12/27/2006. CONTACTED DAIMLER CHRYSLER TO SCHEDULE REPAIRS. AT THIS TIME WE ARE ON A WAITING LIST AND CURRENTLY #34 ON THE LIST TO HAVE REPAIRS MADE. OUR VEHICLE HAS BEEN PARKED SINCE 12/27/06 AND ITS NOW 2/27/07. WE ARE A STATE AGENCY AND DEPEND ON THE USE OF OUR FLEET VEHICLES FOR DAILY USE. I HAVE 250 STAFF ASKING ABOUT THIS VEHICLE DAILY. I WOULD LIKE SOME RESOLVE IN GETTING IT FIXED. THANK YOU. *NM

JEEP LIBERTY CUSTOMER HAS CONCERNS ABOUT RECALL F-23 LOWER BALL JOINTS CUSTOMER WANTS REIMBURSEMENT FOR RENT A CAR DUE TO SHOP WAITING LIST TO FIXING CAR**CC *JB

2004 JEEP LIBERTY CUSTOMER HAS CONCERNS ABOUT RECALL F23 LOWER BALL JOINTS BECAUSE THE SHOP DIDN'T HAVE THE PARTS**CC *JB

I HAVE A 2004 JEEP LIBERTY THAT HAS A SAFETY RECALL F23-LOWER BALL JOINTS. I CALLED A DEALER FOR A APPOINTMENT ON 12-13-2006,WAS TOLD THERE IS A WAITING LIST, I CALLED AGAIN ON 1-12-2007 TO FIND OUT WHY I WAS NOT BEING CALLED TO FIX MY RECALLED CAR. I WAS TOLD THEY DO TWO CARS A WEEK AND IT WILL BE A LONG WAIT,IT IS NOW 2-25-2007,WHAT'S THE PROBLEM, IS THIS NOT A SAFETY CONCERN? *JB

RECEIVED A RECALL FOR JEEP LIBERTY FOR LOWER BALL JOINT, ON THE RECALL IT STATES "THIS CAN CAUSE THE BALL JOINT TO CORRODE AND SEPARATE. BALL JOINT SEPARATION CAN RESULT IN A LOSS OF STEERING CONTROL AND COULD CAUSE A CRASH WITHOUT PRIOR WARNING." I CALLED THE DEALER AND THE PARTS ARE ON 3-6 MONTH BACK ORDER. I WOULD THINK SOMETHING THIS DANGEROUS WOULD NOT BE DELAYED THIS LONG. *JB

SAFETY RECALL NOTICE ON 2004 JEEP LIBERTY FOR LOWER BALL JOINT REPLACEMENT. I CONTACTED A JEEP DEALERSHIP ON 1-8-2007 AND WAS TOLD I WOULD BE PUT ON A LIST FOR REPLACEMENT. TODAY 2-20-2007 I'M BEING TOLD THE SAME THING, WE HAVE YOU ON THE LIST. THIS CONCERNS ME BECAUSE WE ARE OLDER PEOPLE AND BALL JOINT FAILURE COULD BE FATAL TO US. I FEEL THAT SIX WEEKS IS ENOUGH TIME FOR THEM TO FIX THIS PROBLEM. THANKS FOR YOUR ATTENTION. *NM

I HAVE GOTTEN NUMEROUS NOTICES REGARDING THE LOWER BALL JOINTS ON MY 2004 JEEP LIBERTY SAYING THEY CAN CORRODE OR SEPARATE AND RESULT IN LOSS OF STEERING. I'VE BEEN CALLING THE DEALER I USE (MANCARI'S OF ORLAND HILLS) SINCE NOVEMBER 2006 TO GET THIS FIXED AND I KEEP GETTING TOLD THE PARTS ARE BACKORDERED, OR THEY ARE ONLY GETTING A COUPLE IN AT A TIME AND I AM ON A WAITING LIST! THIS HAS BEEN GOING ON FOR 3 MONTHS!! IF THIS CAN CAUSE A CRASH WHY ARE THE PARTS NOT BEING MADE AVAILABLE? *NM

I RECENTLY RECEIVED NOTIFICATION OF A SAFETY RECALL FOR MY 2004 JEEP LIBERTY WITH REGARD TO THE LOWER BALL JOINTS. THE PROBLEM IS THAT WATER MAY ENTER INTO THE FRONT SUSPENSION LOWER BALL JOINTS ON MY JEEP. THIS CAN CAUSE THE BALL JOINT TO CORRODE AND SEPARATE. BALL JOINT SEPARATION CAN RESULT IN A LOSS OF STEERING CONTROL AND COULD CAUSE A CRASH WITHOUT PRIOR WARNING. I CONTACTED MY DEALERSHIP IN ORDER TO GET THE PART ORDERED AND LINE UP AN APPOINTMENT TO HAVE THE REPAIRS COMPLETED. THE DEALERSHIP WAS CONTACTED ON 01/24/07..THE DAY AFTER I FIRST RECEIVED NOTIFICATION OF THE SAFETY ISSUE. THEY INFORMED ME THAT THEY WOULD ORDER THE PART AND CALL ME TO SET UP AN APPOINTMENT TO AS SOON AS THE PART CAME IN. I HAD NOT HEARD FROM THE DEALERSHIP, SO I CALLED THEM ON 02/13/07 TO INQUIRE ABOUT THE "ORDERED" PART. THERE WAS NO RECORD OF A PART BEING ORDERED. THEREFORE, I PLACED THE ORDER AGAIN ON THAT DAY AND ASKED IF SOMEONE COULD CALL ME BACK TO GIVE ME AN IDEA OF WHEN I COULD BE SCHEDULED FOR AN APPOINTMENT AND HOW LONG IT WOULD TAKE FOR THE PART TO COME IN. I HAVE NOT BEEN CONTACTED SINCE THAT LAST CALL. I WAS TOLD BY THE PHONE ATTENDANT AT THE DEALERSHIP THAT THE MANUFACTURER IS ONLY SENDING THE SERVICE AREA 3 BALL JOINTS AT A TIME--AND THAT IS WHY ITS TAKING SO LONG FOR ME TO BE SERVICED. I ASKED THE ATTENDANT HOW SERIOUS WAS THIS RECALL AND IF I WAS IN ANY DANGER. SHE ASKED ME IF MY CAR WAS OPERATING PROPERLY AND I TOLD HER YES TO MY KNOWLEDGE IT WAS, AND SHE TOLD ME THAT I WAS

RECEIVED A RECALL NOTICE (F23) FOR MY 2004 JEEP LIBERTY TO REPLACE LOWER BALL JOINTS. CALLED DEALER ON 12/15/06 AND WAS ADVISED THAT THERE WAS A TWO TO THREE MONTH WAITING LIST AS PARTS WERE NOT AVAILABLE. VEHICLE FAILED NYS ANNUAL INSPECTION ON JANUARY 13,2007. NO LOCAL DEALER COULD MAKE REPAIR AS PARTS WERE NOT AVAILABLE. VEHICLE WAS REPAIRED AT MY EXPENSE WITH AFTERMARKET PARTS. I CONTACTED DAIMLER CHRYSLER AND WAS ADVISED THAT THE REPAIR WOULD NOT BE REIMBURSED AS IT WAS NOT DONE AT A DAIMLER CHRYSLER REPAIR SHOP. *JB

WE HAVE BEEN WAITING ALMOST 2 MONTHS FOR REPAIRS ON OUR 2004 JEEP LIBERTY RENEGADE FOR SAFETY RECALL F23 - LOWER BALL JOINTS. SINCE WATER MAY ENTER INTO THE FRONT SUSPENSION CAUSING BALL JOINT SEPARATION, WE ARE AT RISK OF LOSING STEERING CONTROL WHICH COULD "RESULT IN A CRASH WITHOUT PRIOR WARNING" (AS DESCRIBED IN NOTIFICATION CODE F23 FROM DAIMLER CHRYSLER). WE HAVE BEEN ON THE WAITING LIST AT 2 SEPARATE DEALERSHIPS SINCE MID-DECEMBER AND BOTH HAVE TOLD US THAT THE PARTS ARE NOT BEING SENT FAST ENOUGH FROM DAIMLER CHRYSLER, PROLONGING OUR EXPOSURE TO AN UNSAFE SITUATION. I DO NOT FEEL COMFORTABLE DRIVING MY FAMILY AROUND KNOWING THAT THIS PUBLICIZED PROBLEM IS NOT BEING REMEDIED WITHIN A REASONABLE AMOUNT OF TIME. *JB

DAIMLER CHRYSLER SAFETY RECALL F23-LOWER BALL JOINTS; EVERY TIME I CALL THE DEALERSHIP ABOUT HOW LONG IT WILL BE, THE TIME FRAME JUST CONTINUES TO GET LONGER. LAST TIME I CALLED WAS 1/9 AND WAS TOLD ANOTHER MONTH. TODAY, 2/13, I WAS TOLD I AM 24TH IN LINE AND THEY ONLY GET 2 SETS PER WEEK SO I AM LOOKING AT 12 MORE WEEKS. THIS IS ABSOLUTELY RIDICULOUS. *JB

MY VEHICLE, A 2004 JEEP LIBERTY, HAS BEEN SAFETY RECALLED (F23) FOR LOWER BALL JOINT REPLACEMENT. ALTHOUGH I HAD HEARD OF THE RECALL IN FALL OF 2006 MY DEALER WOULD NOT TAKE ACTION UNTIL I RECEIVED FORMAL NOTIFICATION OF THE RECALL WHICH I RECEIVED IN EARLY JANUARY 2007. SHORTLY AFTER RECEIVING THE RECALL NOTICE I CONTACTED MY DEALER TO MAKE AN APPOINTMENT. DEALER INFORMED ME THAT PARTS WERE ON ORDER AND NOT EXPECTED FOR AT LEAST A MONTH. MY NAME WAS ADDED TO A WAIT LIST. I CONTACTED THE DEALER TODAY AND WAS INFORMED THAT PARTS WOULD NOT BE AVAILABLE UNTIL MAY 2007. I FEEL THIS IS AN UNREASONABLE TIME TO CORRECT WHAT DAIMLERCHRYSLER CHARACTERIZES AS A CONDITION THAT "CAN RESULT IN A LOSS OF STEERING CONTROL AND CAN CAUSE A CRASH WITHOUT PRIOR WARNING". AND I'M SUPPOSED TO KEEP DRIVING IT? *NM UPDATED*JB