Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →
I RECEIVED A SAFETY RECALL NOTICE FOR THE LOWER BALL JOINTS FOR MY JEEP. I CALLED ROCKY MOUNTAIN CHRYSLER AND JEEP AND THEY SAID THAT I HAD TO WAIT AT LEAST 3 MONTHS TO GET THE RECALL DONE. *JB
TL* - THE CONTACT OWNS A 2004 JEEP LIBERTY WITH 24000 MILES, AND SHE RECEIVED RECALL 06V288000 FOR THE LOWER BALL JOINT. THE CONTACT STATED THAT SHE CALLED SEVERAL DEALERSHIPS, AND TWO OF THEM WOULD NOT PUT HER ON A WAITING LIST, AND ONE TOLD HER THAT IT WILL BE MONTHS BEFORE THEY WILL BE ABLE TO REPAIR HER VEHICLE. *AK
TL* - THE CONTACT RECEIVED RECALL 06V2888000 CONCERNING LOWER BALL JOINTS. THE CONTACT HAS CONTACTED A DEALERSHIP IN HER AREA, WHO STATED THAT IT COULD TAKE SEVERAL WEEKS BEFORE SERVICE COULD BE SET UP. THE CONTACT STATED THAT THE DEALERSHIP WAS GETTING 4 PARTS A WEEK. *AK THE CONSUMER WAS PLACED ON A WAITING LIST. UPDATED 02/27/07*JB
TL* - THE CONTACT RECEIVED RECALL 06V288000 CONCERNING THE LOWER BALL JOINT. THE CONTACT CALLED SEVERAL JEEP DEALERS ,AND THEY TOLD HER THAT IT WILL BE AT LEAST A THREE MONTH WAIT FOR THE VEHICLE TO BE REPAIRED. THE CONTACTWAS NOT SATISFIED WITH THE WAIT TIME.*AK
TL* - THE CONTACT RECEIVED RECALL 06V288000 CONCERNING THE LOWER BALL JOINTS. THE CONTACT HAS CONTACTED SEVERAL DEALERSHIPS IN HER AREA, AND, THEY STATED THAT IT COULD TAKE UP TO TWO MONTHS IN ORDER FOR THEM TO SET UP SERVICE. THERE HAS BEEN NO FAILURE TO DATE.*AK
I RECEIVED A SAFETY RECALL NOTICE FROM DAMILER CHRYSLER FOR MY JEEP VEHICLE. WHEN I CALLED THE LOCAL DEALER FOR REPAIR SUBJECT TO THIS NOTICE, I WAS TOLD THAT THEY DID NOT HAVE THE REQUIRED PARTS FOR THE REPAIR AND THAT THEY HAD NO IDEA WHEN THEY WOULD HAVE THEM. THEY DECLINED TO SCHEDULE AN APPOINTMENT FOR REPAIR AND GAVE ME NO HELP IN FINDING ANY OTHER REMEDY. THEY SAID: "WE'RE SORRY, WE JUST CAN'T HELP YOU." SO I HAVE A NOTICE THAT MY VEHICLE IS UNSAFE AND THE LOCAL DEALER REFUSING TO DO ANYTHING AT ALL HELPFUL ABOUT REPAIR OR FINDING ANY WAY TO REPAIR THE VEHICLE. *NM
TL* - THE CONTACT RECEIVED A RECALL NOTICE 06V288000 FOR FAULTY BALL JOINTS. AFTER SPEAKING TO THE DEALER THEY DIDNT'T T HAVE THE PART AVAILABLE, NOR DID THEY APPEAR TO BE CONCERNED. THE CONTACT OWNS A 2004 JEEP LIBERTY. *AK
TL*- THE CONTACT RECEIVED RECALL 06V288000 2004 JEEP LIBERTY CONCERNING LOWER BALL JOINTS. THE CONTACT CALLED THE LOCAL DEALER AND THEY ADVISED HER THAT IT WILL BE A 2 MONTH WAIT BEFORE THEY COULD REPAIR THE VEHICLE. THE CONTACT FELT THAT THIS WAS NOT ACCEPTABLE BECAUSE IT WAS A SAFETY ISSUE. THERE HAVE BEEN NO FAILURES TO DATE.*AK UPDATED 2/6/2007 - *NM
MONDAY 1/6/07 - TELEPHONED LOCAL DEALERSHIP AND DAIMLER-CHRYSLER (1-800-853-1403) INADEQUATE FOLLOW-UP BY DEALERSHIP AND BY CHRYSLER HOTLINE REPRESENTATIVE. DEALERSHIP INDICATED DUE TO LACK OF ADEQUATE PARTS SUPPLY TO FIX THE PROBLEM THE WAITING LIST IS 7-8 MONTHS . CHRYSLER HOTLINE REP SAYS THEY CAN DO NOTHING EXCEPT ADVISE ME TO CONTACT OTHER DEALERSHIPS. THIS IN NOT ADEQUATE FOLLOW-UP ON A SAFETY RECALL WITHIN A REASONABLE TIME ESPECIALLY ONE LIKE THIS F23 WHICH SEEMS TO HAVE SOME REAL HAZARDS INVOLVED. PEOPLE ADMINISTERING THIS PROGRAM SHOULD BE MADE AWARE THE MFGR. IS NOT ADDRESSING THE RECALLS WITHIN REASONABLE TIME. *JB
TL* - THE CONTACT RECEIVED RECALL NOTICE 06V288000 FOR THE LOWER BALL JOINTS. THE CONTACT CALLED THE DEALER,AND THEY TOLD HER THAT SHE WILL HAVE TO WAIT UNTIL MAY TO HAVE THE VEHICLE FIXED. THE CONTACT FELT THAT THIS WAS A SAFETY CONCERN BECAUSE SHE HAD TO DRIVE THE JEEP EVERYDAY. THERE HAS NOT BEEN A FAILURE TO DATE.*AK UPDATED 1/31/2007 - THE CONSUMER WAS TOLD THAT THE MANUFACTURER IS ONLY RELEASING 3 ALL JOINT AS WEEK TO THE DEALERS. *NM
TL* - THE CONTACT RECEIVED RECALL 06V288000 CONCERNING LOWER BALL JOINTS. CONTACT HAS CALLED TOWN AND COUNTRY, HER LOCAL DEALERSHIP ,WHO STATED THAT IT COULDTAKE 8-10 WEEKS IN ORDER FOR THEM TO SET UP SERVICE. TO DATE THERE HAS NOT BEEN A FAILURE.
TL* - WHILE DRIVING A 2004 JEEP LIBERTY AT 65 MPH, WITH CLEAR ROAD CONDITIONS THE CONTACT LOST CONTROL OF THE VEHICLE AND THE VEHICLE FLIPPED OVER. BEFORE THE INCIDENT CONTACT HAD NO WARNING OF ANY MALFUNCTION TO THE VEHICLE. CONTACT TOOK THE VEHICLE TO DISCOUNT TIRE ON 1/04/06, AND THE STATED THAT THE TIRES WERE CUPPING, AND IT PROBABLY HAD TO DO WITH THE LOWER BALL JOINTS WEARING OUT AND GETTING LOOSE. THE CONTACT NEVER RECEIVED A RECALL O6V288000 , AND HE FELT THAT THIS VEHICLE SHOULD BE COVERED UNDER THE RECALL. CONTACT CAN PROVIDE COPIES OF THE POLICE REPORT, REPAIR INVOICE AND PICTURES.
TL* - THE CONTACT RECEIVED RECALL 06V288000 CONCERNING THE LOWER BALL JOINTS. THE CONTACT CALLED A DEALERSHIP, WHO STATED THAT THEY WERE WAITING FOR PARTS ,AND DIDN'T KNOW HOW LONG IT WILL TAKE FOR THEM TO SERVICE THE VEHICLE. *AK THE CONSUMER WAS TOLD NOT TO DRIVE THE VEHICLE. UPDATED 02/06/07. *JB
I RECEIVED A SAFETY RECALL F23 - LOWER BALL JOINTS FOR MY JEEP LIBERTY THAT SAID IT COULD RESULT IN A LOSS OF STEERING WITHOUT PRIOR WARNING YET THE PARTS ARE NOT AVAILABLE TO HAVE IT FIXED FOR OVER SIX MONTHS!!!!!!!!!!! HOW AM I SUPPOSE TO FEEL DRIVING MY CAR UNTIL IT IS FIXED???? *NM
TL* - THE CONTACT RFECEIVED NHTSA RECALL 06V288000 ON 2004 JEEP LIBERTY CONCERNING THE LOWER BALL JOIN. THE CONTACT CALLED TRIOANO DODGE, HIS LOCAL DEALERSHIP, THEY STATED THAT THEY DIDN'T HAVE ANY PARTS AVAILABLE ,AND COULDN'T GIVE THE CONTACT AN ESTIMATE ON HOW LONG IT WILL TAKE IN ORDER TO REPAIR HIS VEHICLE. *AK
TL- THE CONTACT HAS A 2004 JEEP LIBERTY WITH 48000 MILES AND RECEIVED RECALL NOTICE 06V288000 CONCERNING LOWER BALL JOINTS. THE CONTACT WENT TO THE DEALER, AND THEY TOLD HER THAT THEY RECEIVEDTHREE BALL JOINT KITS A WEEK, AND IT WILL BE A THREE MONTH WAIT BEFORE THEY COULD REPAIR THE VEHICLE. THE VEHICLE HAS NOT HAD A FAILURE TO DATE, BUT THE CONTACT FELT THAT THISWAS A MAJOR SAFETY CONCERN ,AND WOULD LIKE TO KNOW WHY THEREWAS A LONG WAIT. 8AK
TL* -THE CONTACT RECEIVED RECALL 06V288000 FOR THE LOWER BALL JOINT FOR THE 2004 JEEP LIBERTY. THE CONTACT EXPLAINED THAT HE HAS BEEN TO THE DEALER, AND THAT TOLD HIM THAT THEY ONLY GET THREE PARTS IN A WEEK. THE CONTACT WAS CONCERNED ABOUT THE VEHICLES SAFETY.*AK
I WAS PULLING OUT OF A PARKING SPOT, WHERE MY CAR WAS PARKED. I DROVE APPROXIMATELY 5 FEET AND FELT LIKE I HIT SOMETHING. I GOT OUT OF MY CAR AND SAW THAT MY FRONT PASSENGER'S SIDE TIRE HAD COME OFF. THE TIRE FELL OFF/RIM WAS DAMAGED, THERE WAS FLUID LEAKING FROM UNDER THE CAR, AND THERE WAS DAMAGE DONE TO THE BODY OF THE CAR- FENDER. ALL OF THE TIRE BEARINGS ARE BEING CHECKED/REPLACED. *JB
TL* - THE CONTACTSTATED THAT HE RECEIVED A RECALL 06V288000 FOR 2004 JEEP LIBERTY. HAS CALLED TO MAKE AN APPOINTMENT FOR REPAIRS. THE CONTACT WASTOLD THAT THE PARTS WILL NOT BE IN TO REPAIR THE CAR FOR A MONTH OR TWO. THE CONTACT WOULD LIKE TO KNOW WHAT HE COULD DO TO HAVE THIS CAR REPAIRED SOONER. THE CONTACT HAS NO OTHER COMPLAINTS CONCERNING HIS CAR. THE CONTACT WOULD JUST LIKE TO HAVE THE SAFETY RECALL REPAIRED. DAIMLERCHRYSLER'S TELEPHONE NUMBER WAS 800-853-1403.*AK
TL* - THE CONTACT RECEIVEDRECALL06C288000 CONCERNING LOWERBALL JOINTS. THE CONTACT CALLED, BERGURON CHRYSLER AND JEEP, THE DEALERSHIP IN HER AREA, WHO STATED THAT IT COULD TAKE UP TO 20 WEEKS FOR THEM TO SET UP SERVICE. *AK
TL* - THE CONTACT RECEIVED RECALL 06V288000 ON 2004 JEEP LIBERTY CONCERNING BALL JOINT FAILURE. THE CONTACT CALLED THE DEALERSHIPS IN HER AREA, THEY STATED THAT IT COULD TAKE 4-12 WEEKS TO SET UP SERVICE. *AK
TL* - THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED RECALL NOTICE 06V288000 ON DECEMBER 28, 2006. THE CONTACT WASVERY CONCERNED AND MUST DRIVE THE VEHICLE DAILY TO PERFORM HER JOB. THE DEALER WASUNABLE TO SCHEDULE AN APPOINTMENT BEFORE THE END OF THE MONTH SINCE DAIMLER CHRYSLER WAS ONLY SENDING 3 REPLACEMENT PARTS PER WEEK. TO DATE, THE CONTACT HAS HAD NO PROBLEMS WITH THE JEEP. *AK
BAD TRANSMISSION AND LOWER BALL JOINT RECALL
TL* - THE CONTACT RECEIVED RECALL 06V288000 CONCERNING LOWER BALL JOINT. THE CONTACT HAS CALLED THE DEALERSHIP IN HER AREA, AND THEY STATED THAT VEHICLE WAS 156 ON THE WAITING LIST.*A
TL* - THE CONTACT STATED THAT HE LOST CONTROL OF VEHICLE WHILE DRIVING 30 MPH. THE VEHICLE HAS APPROXIMATELY 74,000 MILES. THE ROAD CONDITIONS WERE WET. THE CONTACT WAS TURNING RIGHT ON A SHARP CURVE, AND HE LOST CONTROL OF THE STEERING WHEEL. THE VEHICLE SPUN AROUND APPROXIMATELY THREE TIMES BEFORE HITTING A CONCRETE BARRIER. THE LEFT BACK BUMPER CAME LOOSE. THE FRONT BLINKERS CAME OFF OF THE VEHICLE. THE FRONT DRIVER'S SIDE WINDOW CRACKED. THE BACK PASSENGER SIDE WINDOW SHATTERED. THE GRILL CAME OFF OF THE VEHICLE. THE CONTACT STATED THAT HE WOULD HEAR A CRACKING NOISE, IN THE TIRE AREA, EVERY TIME HE WENT THROUGH A PUDDLE. THIS NOISE OCCURS WHEN HE IS TRAVELING AS SLOW AS 5 MPH. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE AWAY. THERE WAS NO POLICE REPORT FILED. THE FRONT PASSENGER WAS BURNED BY THE SEAT BELT, THE DRIVER AND BACK PASSENGER RECEIVED MINOR INJURIES. THE CONTACT RECEIVED RECALL LETTER 06V288000 TWO-THREE DAYS AFTER THE FAILURE. THE CONTACT BELIEVES THE LOWER BALL JOINT FAILURE WAS THE CAUSE OF THE CRASH. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT PLANS TO GET AN ESTIMATE OF DAMAGES. THE CONTACT WILL TAKE PICTURES OF THE VEHICLE.AK
2004 JEEP LIBERTY SAFETY RECALL INVOLVING FRONT LOWER BALL JOINTS**CC THE CONSUMER RECEIVED A RECALL NOTICE, HOWEVER HE CONTACTED 5 DEALERS AND WAS TOLD THEY WERE ONLY ALLOWED TO SCHEDULE 12 VEHICLES A MONTH. THE CONSUMER WAS PLACED ON A WAITING LIST AND THE ESTIMATED TIME IS 5 TO 6 MONTHS. (RECALL 06V288000). *JB
TL* - THE CONTACT RECEIVED RECALL 06V288000 CONCERNING THE BALL JOINTS. SHE CONTACTED THE DEALERSHIP IN HER AREA ,AND THEY STATED THAT IT COULD TAKE SEVERAL WEEKS IN ORDER FOR THEM TO SET UP SERVICE.*AK UPDATED 2/16/2007 - AS OF 1/27/2007 THE BALL JOINTS STILL WEREN'T AVAILABLE. THE TIRES WERE WEARING ON THE OUTER SIDEWALL. *NM.
TL* - THE CONTACT STATED THAT PASSENGER'S FRONT SIDE TIRE WAS DEFECTIVE. THE CONTACT STATED THAT THE TIRE HAD A BIG WHITE LINE ON THE OUTSIDE OF IT, AND THAT THE TIRES NEVER IMPACTED ANYTHING.
TL* - THE CONTACT RECEIVED A RECALL FOR LOWER BALL JOINTS. HE CONTACTED DEALERSHIP IN HIS AREA , AND THEY STATED THAT IT COULD TAKE 20-25 WEEKS IN ORDER FOR THEM TO SET UP SERVICE.*AK
TL* - THE CONTACT RECEIVE A RECALL LETTER 06V288000 FOR A 2004 JEEP LIBERTY. THE CONTACT DOES NOT KNOW THE CURRENT MILEAGE ON THE VEHICLE. THE CONTACT CALLED THE DEALER AND WAS TOLD THEY COULD NOT GIVE HIM A TIME FRAME FOR THE LOWER BALL JOINT PART. THE DEALER TOOK HIS NAME AND NUMBER. PRESENTLY, THERE HAS BEEN NO FAILURE OF THE BALL JOINTS.
TL* - WHILE DRIVING AT 25 MPH THE ENGINE ON A 2002 HYUNDAI SANTA FE COMPLETELY LOST POWER. THE CONTACT STATED THAT THE VEHICLE LOST THE POWER FOR THE STEERING, AND THE POWER BRAKES. THE CONTACT STATED THAT WEATHER AT THE TIME OF THE INCIDENT WAS COLD WITH SOME LIGHT SNOW ON THE ROAD. THE CONTACT HAD THE VEHICLE TOWED TO THE DEALERSHIP AND CAN PROVIDE A COPY OF THE INVOICE ONCE THE REPAIRS ARE DONE ON HIS VEHICLE.
TL*- THE CONTACT CALLED IN TO INFORM NHTSA THAT HE DIDN'T RECEIVE RECALL NOTICE 06V288000 FOR THE LOWER BALL JOINTS. THE CONTACT STATED THAT WHILE PULLING VEHICLE ON A CLEAR DAY AND ANOTHER VEHICLE FLAGGED HIM DOWN TO INFORM HIM THAT DRIVER'S FRONT FENDER CAME OFF ,AND DRIVER'S FRONT TIRE WAS DAMAGED AS WELL. THE CONTACT WAS DRIVING ABOUT 50 MPH. THE CONTACT TOOK THE VEHICLE TO A DEALERSHIP WHO INFORMED THE CONTACT OF THE RECALL. THE DEALERSHIP INFORMED THE CONTACT THAT IT WOULD COST HIM $100.00 FOR THE DEDUCTIBLE TO HAVE BALL JOINTS REPLACED. THE CONTACT PAID THE DEDUCTIBLE. THE CONTACT CONTACTED CHRYSLER, AND WAS TOLD THAT HE WAS RESPONSIBLE FOR THE DAMAGE TO THE FENDER , AND THAT THEY WOULD NOT REIMBURSE HIM FOR THE DAMAGE OR THE TIRE.*AK
TL* - THE CONTACT RECEIVED BALL JOINT RECALL 06V288000 . HE CONTACTED THE DEALERSHIP. THEY STATED THAT IT COULD TAKE MONTHS FOR THEM TO SET UP SERVICEAND AND THAT THEY WOULD PUT CONTACT ON A WAITING LIST. *AK UPDATED 2/22/2007 - *NM
TL* - THE CONTACT RECEIVED THE RECALL 06V288000 FOR LOWER BALL JOINT. THE CONTACT WENT TO THE DEALER, AND THEY TOLD HIM THAT IT WILL BE A THREE MONTH WAIT. THE DEALER TOLD THE CONTACT THAT THEY ONLY GET THREE PARTS A WEEK.*AK
TL* - THE CONTACT HAS A 2004 JEEP LIBERTY THATWAS INVOLVED IN THE BALL JOINT RECALL F23. SHE CONTACTED THE DEALERSHIP IN HER AREA, AND THEY STATED THAT IT COULD TAKE 8-12 WEEKS IN ORDER FOR THEM TO SET UP SERVICE.*AK
TL* - THE CONTACT RECEIVED ECA; 23 RECALL L ON DECEMBER 11, 2006 FOR 2004 JEEP LIBERTY. THE RECALL LETTER STATED: THE BALL JOINTS CAN CAUSE LOSS OF STEERING CONTROL OR CRASH WITHOUT PRIOR WARNING. THE DEALER EXPLAINED THAT DAIMLER CHRYSLER WAS SENDING 2 TO 3 PARTS PER WEEK. THE DEALER TOLD HER THAT THIS VEHICLE COULD BE SERVICED IN MARCH 2007. AK THE CONSUMER HAS NOT EXPERIENCED A FAILURE. UPDATED 01/29/07. *JB
TL* - THE CONTACT RECEIVED A RECALL LETTER F23 FOR LOWER BALL JOINTS. SHE CALLED THE DEALER AND WAS TOLD IT WILL TAKE 6 WEEKS FOR THE LOWER BALL JOINT PART TO ARRIVE. THE CONTACT HAS PRESENTLY NOT EXPERIENCE A FAILURE.*AK UPDATED 1/19/2007 - *NM
TL* - THE CONTACT RECEIVED A RECALL F23 FOR LOWER BALL JOINTS. THE CONTACT CALLED THE DEALER, AND WAS TOLD IT WILL TAKE APPROXIMATELY 6 WEEKS FOR THE PART TO ARRIVE. THE DEALER WOULD NOT TAKE HER NAME AND NUMBER. SHE WAS TOLD TO KEEP CALLING BACK. *AK UPDATED 2/16/2007 - AS OF 2/3/2007 THE PART WAS STILL NOT AVAILABLE. THE DEALER DID HOWEVER PLACE THE CONSUMER'S NAME ON THE WAITING LIST. *NM
TL* - THE CONTACT STATED THAT HER 2004 JEEP LIBERTY WAS RECALLED FOR AN ISSUES WITH THE LOWER BALL JOINTS( F23 ), SHE HAS CALLED 3 DEALERS AND THEY TOLD HER THAT IT WILL TAKE THREE WEEKS BEFORE THEY HAVE THE PARTS IN TO REPAIR HER VEHICLE.
CONSUMER HAS BEEN TOLD BY DEALER IT WILL TAKE APPROXIMATELY 6 WEEKS FOR THE LOWER BALL JOINT TO ARRIVE FOR HER 2004 JEEP LIBERTY. SHE HAS SAFETY CONCERNS.
CONSUMER LETTER CONCERNING THE 2004 LIBERTY RECALL. *TS THE CONSUMER NEVER RECEIVED THE RECALL NOTICE FOR THE BALL JOINTS. THE CONSUMER FOUND OUT ABOUT THE RECALL ON THE JEEP WEBSITE. THE CONSUMER CONTACTED THE LOCAL DEALER WHO INFORMED HIM THAT SINCE HE DID NOT PURCHASE THE VEHICLE FROM THEM THAT THEY COULD NOT GET THE REPLACEMENT PARTS UNTIL NEXT APRIL. *NM
TL*- THE CONTACT RECEIVED A RECALL LETTER REGARDING HIS 2004 JEEP LIBERTY LOWER BALL JOINTS. THE CONTACT HAS TRIED TO GET SEVERAL DEALERSHIPS TO DO THE REPAIRS ON HIS VEHICLE, UNFORTUNATELY NO ONE CAN DO ANY REPAIRS UNTIL FEBRUARY 2007. ON 12/13/06 THE CONTACT HAD 4 NEW TIRES REPLACED ON HIS VEHICLE, MECHANIC THAT REPLACED THE TIRES STATED THE ALIGNMENT COULD NOT BE DONE BECAUSE OF THE CONDITION OF THE LOWER BALL JOINTS. THE CONTACT ALSO STATED THAT HIS VEHICLE IS DUE FOR INSPECTION NEXT MONTH AND IT WILL NOT PASS. THE CONTACT HAS CONTACTED CHRYSLER CORPORATION AND THEY GAVE HIM A REFERENCE NUMBER 15779532.
THE CONSUMER RECEIVED A RECALL LETTER (F23) FOR FRONT LOWER BALL JOINTS. SHE CALLED THE DEALER AND WAS TOLD IT WILL TAKE 2 MONTHS FOR THE PART TO COME IN. COSUMER IS CONCERNED WITH VEHICLE SAFETY.
TL* - THE CONTACT RECEIVED RECALL NOTICE F23 (LOWER BALL JOINT). THE CONTACT HAS TAKEN THE VEHICLE TO THE DEALERSHIP (PLEASANT HILLS JEEP), AND THEY TOLD HER THAT IT WILL BE A TWO MONTH WAIT FOR THE REPAIRS. THEY OFFERED TO CHECK HER LOWER BALL JOINT BUT WOULD NOT REPLACE IT.
WE OWN A 2004 JEEP LIBERTY THAT WE PURCHASED USED IN 2004 FROM A JEEP DEALER. THIS VEHICLE HAS A BALL-JOINT RECALL. WE NEVER RECEIVED A CONTACT FROM JEEP REGARDING THIS RECALL. I CONTACTED THE LOCAL JEEP DEALER ON NOVEMBER 13 2006 AND ASKED TO BE PUT ON THE LIST. I DID NOT FEEL THAT THE GENTLEMAN THAT TOOK DOWN OUR INFORMATION REALLY CARED AND IT CONCERNED ME BECAUSE AS OF TODAY WE HAD RECEIVED NO CONTACT BACK FROM JEEP. I CALLED JEEP AND WAS TOLD THAT OUR INFORMATION HAD NOT BEEN TAKEN DOWN AND I WAS TOLD THAT WE WOULD BE ADDED TO THE LIST. PER THE INSTRUCTIONS IN THE RECALL YOUR SITE IS LISTED ON THE WEB TO GO TO IF YOU FEEL THAT JEEP IS NOT DOING THEIR JOB PROPERLY REGARDING THIS RECALL AND WITH WHAT I HAVE EXPERIENCED I DO BELIEVE THAT THEY ARE IN FACT NOT HANDLING THIS PROPERLY. *JB
USED CAR 2004 JEEP LIBERTY, BOUGHT AUGUST 2005 WITH 17,000 MILES AND IT NOW HAS 33000. OCTOBER 2005 RIGHT REAR AXLE NEEDED TO BE REPLACED, CONTACT WAS ACCUSED OF HITTING A CURB. IN EARLY 2006 THE LEFT AXLE WENT OUT, AND THE CONTACT WAS ACCUSED OF HITTING THE LEFT CURB. 24,000 MILES FRONT ROTORS NEEDED TO BE REPLACED. CONTACT ACCUSED OF CAUSING PROBLEMS WITH CAR BY DRIVING TO FAST. FINALLY, CONTACT RECEIVED A RECALL NOTICE FOR THE FRONT BALL JOINT OF CAR 12/09/06.
TL*- THE CONTACT IS CALLING ABOUT SAFETY RECALL FOR HIS JEEP LIBERTY. LOWER BALL JOINT, SAFETY CALL F23. HE IS CONCERNED ABOUT THE DELAY IN REPAIRING THE VEHICLE.
TL*-IN AUGUST OF THIS YEAR THE DRIVERS BALL JOINT RUPTURED CAUSING THE DRIVER TO LOOSE CONTROL OF THE VEHICLE. WHEN DRIVER CONTACTED DAIMLER-CHRYSLER SHE WAS INFORMED THAT A RECALL LETTER WOULD BE COMING OUT SOON, THEY WERE WAITING FOR PARTS TO BE STOCKED IN THERE NATIONAL WAREHOUSE. THE CUSTOMER IS UPSET THAT SHE IS JUST RECEIVED RECALL LETTER IN DECEMBER. THE CONTACT ALSO STATED THAT HER FRONT BUMPER FELL OFF THE VEHICLE.
TL*- THE CONTACT CALLED ABOUT NHTSA CAMPAIGN ID NUMBER : 06V288000. THE CONTACT CALLED THE DEALERSHIP AND THE DEALERSHIP EXPLAINED THAT DUE TO THE LACK OF PARTS THEY WILL NOT BE ABLE TO WORK ON VEHICLE FOR ANOTHER 2 MONTHS.
TL*- THE CONTACT CALLED REGARDING NHTSA CAMPAIGN ID NUMBER : 06V288000. THE CONTACT TOOK THE VEHICLE TO DEALERSHIP IN BANGOR, MAINE AND THEY STATED THAT THEY WILL NOT ABLE TO PERFORM ANY WORK UNTIL SPRING OF 2006, WHICH THE DEALER STATED IS THE APPROXIMATELY DATE THE MANUFACTURE WILL BE SENDING THE PARTS FOR THE RECALL.
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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